Rivendell, Burnside Park

54 Customer Reviews

• "Fantastic stay loved the lodge loved the location"

  Reviewed by Jason5.0★Aug 2024

• "Very nice lodge in a lovely area."

  Super clean with great facilities (dishwasher, washing machine). Very cosy and nicely equipped. However, the beds were extremely hard - no give at all! I prefer a firm bed, but this was on another level. There was also lots of site maintenance going on (landscaping etc) which was very noisy and completely ruined the peace and quiet. This happened from 9am-1pm ish most days! Tried to get through to the owner on the phone to report this but the phone signal wasn't strong enough. The code system on the door was also quite temperamental.

  Reviewed by Suzanne3.4★Aug 2024

• "The cottage was perfect for us."

  There was everything available that you need in a home. It was tidy, sofas and beds were very comfortable. The only issue was that internet connection was very temperamental and kept interrupting streaming service.

  Reviewed by Syed4.7★Aug 2024

• "The property was in a lovely location."

  The cleanliness was not the best the windows needed a good clean . The Internet was not very good it was constantly going on and off . The speed was not good enough to stream movies. Also becareful of the corners on the bed frame we were constantly banging our legs .

  Reviewed by Elizabeth3.1★Aug 2024

• "On a person note I found the look of dark wood everywhere rather over powering - ..."

  On a person note I found the look of dark wood everywhere rather over powering - the mattress could do with replacement as did not provide proper support as I have a bad back and I could not use the lounge seat as they were far too soft - I actually left on the Wednesday morning as I did not enjoy my stay in the accommodation due to above Sorry

  I am sorry to hear that you didn't enjoy your stay. The accommodation is a traditional wood cabin from Pinelog and is finished in pine inside. The mattress on the double bed is an Eve Deluxe Hybrid spring and memory foam mattress. The sofa's are only a couple of years old, and were bought from Habitat. Before purchasing we read all reviews in depth and bought them because because the reviews said they comfortable. We stay at the cabin regularly and check for wear and comfort, although we don't suffer back issues so this isn't something we would be aware of. Property Owner

  Reviewed by Malcolm3.4★Jul 2024

• "Once again a week here is relaxing."

  Third time in the past 8 months. Perfect for me and my dog. Managed to sit out on the porch for the first time (usually here in winter). This place has everything you need. Will be back soon.

  Thank you for the feedback, glad that you had another relaxing visit. Property Owner

  Reviewed by Jeff4.7★Jul 2024

• "We enjoyed our stay at this lovely clean and comfortable property."

  Kitchen is small but very well equipped - had everything we needed. Enjoyed the views from the veranda even on miserable week weather-wise. Location handy for walking in to Keswick. Will be looking to book here again.

  Reviewed by Charlotte5.0★Jun 2024

• "The Lodge had everything we needed, the view was amazing."

  The tv signal dipped in and out quite a lot but I guess this is due to the location and perhaps the weather sometimes. Other than that, we loved every minute of our stay.

  Reviewed by Joanne4.7★Jun 2024

• "Loved it, amazing views and location."

  The property was the best of both worlds, cabin in a lovely, well maintained, small, quiet site yet within very easy walking distance of Keswick Town centre. We didnt want to leave, it was the exact break we needed. We will definitely be back. Very well equipped with everything we needed even champagne flutes. Confess we didn't cook as the property was so ideally located close to the amazing eateries of Keswick and we were on our holidays.

  Thank you for your feedback Property Owner

  Reviewed by Allison5.0★Jun 2024

• "Windows inside not cleaned."

  Stairs to cottage very steep. Caught back of leg every time going down on gripper. Couldn't get tv to tune in . Kept losing the stations we manged to get. Shower pressure could have been better. Played around with setting to no avail. Apart from above everything else was perfect.

  Thank you for your feedback. We will pass on your comments about the windows to the cleaner. The TV is on a loop aerial on the site as we are not allowed individual aerials on the cabins due to planning restrictions. We will pass on the concerns about the quality of the signal to the site owner. Reception can be affected by weather due to the proximity of all the hills. It is also possible to use the TV to watch some on demand services, using the wi-fi provided running on 4/5G network Shower pressure is limited due to the incoming water supply to the site. There are 5 external steps up to the front door of this lodge. The rest of the cabin is on one level. Property Owner

  Reviewed by Michael3.4★May 2024

• "The property and site was lovely."

  The only thing we weren’t happy with was the mattress, it was rock hard so we didn’t sleep well

  Sorry that you found the bed hard. The double bed has an Eve Deluxe Hybrid spring and memory foam mattress on it. Property Owner

  Reviewed by Jacqueline4.7★Apr 2024

• "We stayed at Rivendell to celebrate my 60th Birthday and it was perfect."

  The lodge is so cosy, a real home from home with everything you could wish for a self catering holiday and the view straight over to Latrigg was amazing. Lovely quiet site and a short distance to walk into Keswick, approximately 15 minutes for me and my dog Millie to reach town. We loved it so much I've booked a week for May, looking forward to coming back

  Happy belated birthday. Glad you had a good time, Hopefully the sun will be shining in May! Property Owner

  Reviewed by Allyson5.0★Feb 2024

• "Great property."

  The second time I've stayed in the last 7 weeks. Very comfortable bed and couches. This time I noticed when the sun was shining in there were some areas which obviously hadnt been dusted for a while. Would have preferred simple on /off bedside lamps rather than ones you have to keep tapping and holding to get a constant white light. Apart from that a great stay once again.

  We changed the bedside lights after receiving positive feedback for them in our other cabins. Perhaps there is a knack to them - I find if I just hold down for a second or so the light comes on straight to white? I will pass on your comments to the cleaner. Property Owner

  Reviewed by Jeff4.7★Jan 2024

• "Excellent lodge our second stay here and won,t be the last,love it."

  Glad you enjoyed your say. Property Owner

  Reviewed by Helen5.0★Dec 2023

• "This cabin has everything you need during your stay."

  It is very cosy and warm with a very comfortable bed. Great view from the sitting area of Latrigg fell. Will definitely be coming back.

  Thank you Property Owner

  Reviewed by Jeff5.0★Nov 2023

• "Lovely chalet to stay in."

  Warm and comfortable in the autumn. Chalet had everything we needed. Thought the Locksafe was much better than keys. Only slight quibble was the blue LED light of the radiator was too bright for the bedroom. Look forward to staying again.

  Thank you for your feedback. Not sure that the LED light can be turned off but perhaps we could cover it? Property Owner

  Reviewed by Celia5.0★Nov 2023

• "We had such a great holiday and this was a fab base to explore from with our dog."

  The lodge was clean, well looked after and had everything we could ever want and need. The locksafe system was great and as we visited during a heatwave the locking 'window cages' were appreciated and used daily. Only slight criticism was the bed - this was quite uncomfortable and only a double, a king size would have been perfect. Thank you for a great stay!

  Glad you had a good stay. We don;t feel that the rooms are big enough for king size bed, but we have just updated our bed and it now has an Eve Deluxe Hybrid spring and memory foam mattress. Been a busy week as we have completely rebuilt all the front decking as well! Property Owner

  Reviewed by Alison4.7★Sep 2023

• "Lovely lodge in quiet park."

  Excellently located to enjoy Keswick to the full.

  Glad you had a good time and got out and explored the area. It is a great location - 15 min walk into Keswick, and just by the A66 for routes to other parts of the Northern Lake district. Property Owner

  Reviewed by Becky4.7★Jul 2023

• "Great location and lovely views from the Lodge."

  Accommodation was in good order and we liked the Locksafe system. The only minor disappointment was that there was no external table on the decking - just 4 plastic chairs which meant we couldn't enjoy the outside area as much as we would have wanted.

  Thank you for your feedback. We have just replaced the plastic chairs with a cast aluminium table and four chairs. Property Owner

  Reviewed by Vicki3.4★Jul 2023

• "We are a family of 3 adults and a dog."

  The property is exactly as described, home from home. Nice location within walking distance to Keswick. Excellent choice for exploring the lakes. Would recommend this property.

  Thank you for your feedback. We are glad you found the property homely, and managed to explore Keswick and the Lakes. Property Owner

  Reviewed by Dorothy5.0★Jun 2023

• "Great out look every thing you need is here ."

  very roomy and pleasant...

  Thank you for your feedback. We really enjoy the view from this cabin! Property Owner

  Reviewed by David5.0★Jun 2023

• "Very well equipped."

  Good location. Good value for money.

  Thank you for your feedback. Property Owner

  Reviewed by Steven4.7★Jun 2023

• "Very comfortable and well maintained lodge Large Outside porch with lovely views ..."

  Very comfortable and well maintained lodge Large Outside porch with lovely views over the hills Sunny aspect from morning till mid afternoon Easy 20 minutes walk into Keswick (although you do have to cross a busy road and negotiate a roundabout) Recommend the Pheasant Inn (10 mins) for food and service Note that the directions to the lodge say it is second on the left when turning left It is actually third on the left but easy to find

  Thank you for your feedback - will sort the instructions out! It is the third lodge but the second parking space! Property Owner

  Reviewed by Robert5.0★Jun 2023

• "Overall a thoroughly enjoyable stay."

  Only small thing to mention is that the deck on the balcony was a bit of a state, had to brush it myself (maybe mention it to the cleaning company?). But other than that it was great.

  Thank you for your feedback. Glad that you ad an enjoyable stay. Property Owner

  Reviewed by Sam4.4★May 2023

• "Stayed at Rivendell for the 5th time."

  Always clean, tidy and all the facilities you need inside. Lovely location. Easy check in. Another great stay and can’t wait till the next time. Thanks again!

  Glad you enjoyed your stay. Property Owner

  Reviewed by Laura5.0★Apr 2023

• "Great location, on the outskirts of Keswick."

  Easy walk to centre. Very clean, good kitchen, 3 tvs Comfortable beds and chairs Highly recommend

  So glad you enjoyed your stay! Property Owner

  Reviewed by John5.0★Apr 2023

• "Had a great stay, the lodge was very comfortable, would stay there again."

  So glad you had a good stay. Property Owner

  Reviewed by Maria4.7★Mar 2023

• "Just home from a fabulous stay in this beautiful lodge it has everything you need and more."

  We have already booked again.

  So glad you enjoyed your stay. Property Owner

  Reviewed by Helen5.0★Mar 2023

• "Very nice lodge ,very clean and set in a very good position with a short walk to keswick."

  Thank you for your feedback. Property Owner

  Reviewed by Martin5.0★Feb 2023

• "Perfect in every way."

  Great accommodation in a beautiful setting. Would definitely book again

  Thank you for your feedback. Glad you enjoyed your stay. We love the view from the decking. Property Owner

  Reviewed by Frederick5.0★Dec 2022

• "The accommodation was spotlessly clean, I was very impressed."

  All was as it should be and comfortable. We were particularly impressed with the heating system and are looking to install similar in our home. Thank you

  Glad you had a good stay. We would highly recommend the heaters and have installed them in several lodges. You can also control them via an app on your phone so never have to arrive home to a cold house! For us, the three preset settings of 7, 18 and 22 degrees keep the lodges toasty warm no matter what time of year! Property Owner

  Reviewed by Sally5.0★Nov 2022

• "We enjoyed our stay very much."

  Sadly the freezer part of the fridge had not been defrosted, for weeks I would say, as that was my first task as we had a small amount of frozen products and needed to use it. The owners emailed to say it was faulty, once I had cleaned it, no problem. A heavier tog duvet would have been nice as it was a bit chilly, and as we found the instructions for the heaters very confusing, but then we are both well into our 80's so no surprise there !! Overall a lovely week and would recommend and would love to return. Would have been very smiley faces but for the above mentioned hiccups.

  We have now changed the fridge so hopefully there will be no further issues with the freezer compartment. Property Owner

  Reviewed by William4.1★Oct 2022

• "Great property, ideal location."

  Really comfortable.

  Thank you for your feedback Property Owner

  Reviewed by Kerrie5.0★Sep 2022

• "The lodge was strategically located."

  Just 15 minutes walk to the Town Centre. Close to so many attraction points. The rooms were so cosy, with the balcony overseeing the Latrigg.

  We love the view of Latrigg from the decking - glad you did too! Property Owner

  Reviewed by Michael4.7★Aug 2022

• "Enjoyed our stay well equipped Lodge with all mod cons."

  Loved the location of the lodge as was convenient for Keswick shops and of course the lovely places to visit in the lake district. Our dog loved his stay as well. Would highly recommend. Many thanks. Chris Allison.

  Glad you had an enjoyable stay. Our dog likes sitting on the decking watching other dogs walk by! Property Owner

  Reviewed by Christopher5.0★Jul 2022

• "Lodge in need of some update, new shower definitely."

  Outside areas, patio & windows, need cleaning

  We regularly stay in our property and look to update to ensure a comfortable stay. The shower is an electric shower, but as there is low water pressure to the lodges it is definitely not a power shower, however it is still working as well as it did when it was new. Will pass on to our cleaner that the window cleaner needs to come more regularly. Property Owner

  Reviewed by Kendra3.1★Jul 2022

• "Our stay at the lodge for 6 nights was really enjoyable."

  The lodge had everything you would need to make your break comfortable. The location was ideal, short walk to the local pub (Pheasant) which had great food and also close to shops for supplies. The mountains Latrigg and Skiddaw could be viewed from the lodge which was lovely to view with a glass of wine after a days walking. Would highly recommend a stay at Rivendell Lodge, just wish now we'd have booked for longer.

  View from the decking is definitely a reward after a long days walk - and a glass of wine in hand is the best way to enjoy it! Property Owner

  Reviewed by Michael4.1★Jun 2022

• "A great location & stunning views from deck of the lodge, well equipped & comfortable."

  Would suggest a bit more local info in the visitors pack for 1st timer to Keswick & the Lakes & info on the best way to walk into Keswick from the lodge.

  Hi, Glad you had a good visit. We took most of the books and brochures out as part of our Covid-19 measures, but perhaps it is time to put some back in. Property Owner

  Reviewed by Catherine5.0★Jun 2022

• "Absolutely loved our stay, the lodge was perfect for us."

  It had everything we could need and more. Loved the location as it was so quiet and peaceful with amazing views but just a short walk into Keswick. I think we may be back. Perfect for Harvey my dog as he could sit on the deck quite safely too.

  Glad Harvey enjoyed the decking! Property Owner

  Reviewed by Carolyn5.0★Jun 2022

• "Rivendell was clean, comfortable and well equipped, the owners have really thought through the needs of guests and provided everything needed."

  Quality and comfortable of furniture, beds and white goods. A fabulous location with a short walk to Keswick. We will definitely stay here again. Thank you.

  So glad you had a good stay. Property Owner

  Reviewed by Nicola5.0★May 2022

• "A beautiful lodge with all the amenities and more, very quiet and peaceful setting and a lovely view of the mountain."

  I will deffo be returning.

  So pleased you had a good stay. We never get tired of the view! Property Owner

  Reviewed by Susan4.7★May 2022

• "Really good, very comfortable and had all the creature comforts."

  Glad you had a good stay Property Owner

  Reviewed by Jonathon5.0★Apr 2022

• "Iv stayed in."

  Other Lodge on that site which was great wouldn't stay in riverdall number 14 again had no sleep any I e the bed are that hard even me granson. Said bed to hard also the fire u cart put it on your self it come on then after 10 mint turns it self on the heating you couldn't high up your selfthey came.off and on. Could never get warm the lock on.door were put code in is terrible take ages to open.the rest wast bad Brenda Rourke

  I’m sorry that you found the beds hard. Everyone has different sleeping preferences. We stay in the lodge frequently ourselves and have no problems sleeping, and we inspect the beds regularly. The mattress is a Tempur mattress. The fire in the lounge is on a thermostat which cannot be adjusted. The lodge heaters are also controlled by thermostats. We have three common settings of 7, 18 and 22 degrees which we find cover most eventualities but you can adjust if required- the instructions are in the lodge booklet. We have looked at the lock details from your stay and can see that you entered code details correctly. The instructions tell you to wait until the bar moves across before trying to open the door. If the door isn’t firmly shut the bar cannot move. Property Owner

  Reviewed by Brenda4.4★Mar 2022

• "Well equipped lodge everthing you need !"

  Reviewed by Georgina4.4★Mar 2022

• "Overall an excellent stay."

  Some absolutely fantastic views from the veranda. Makes you feel you are in the heart of the Lakes. Cleanliness was very good generally. The only thing that let it down was some food residues left on cooking utensils, cutlery, etc. This meant we felt we needed to run everything through the dishwasher before using, just to be safe. But other than that, the cleanliness was superb. Maybe if the cleaner had been paid for just 15 minutes more, they'd have had the time to sort out this one issue? The cabin had excellent facilities and was nice and warm, even during the cold and blustery storms we had. 15-minute walk into central Keswick, so fairly well situated. Note that facilities on the site were a little lacking. No recycling at all, which is pretty much unacceptable, these days in our opinion. so we ended up bringing all of our plastic, tins, and glass back home with us, as it didn't feel right to just bin it. Also, be aware that no shop or other facilities on site. If you are after a property that is comfortable, warm, well equipped, with great views, you will not be disappointed.

  Thank you for your feedback Unfortunately the site refuse is not within the control of any of the lodge owners, however commercial waste does have some sorting after collection. We do include details if the recycling centre in Keswick. Property Owner

  Reviewed by Martyn4.7★Feb 2022

• "Lovely property."

  Plastic chairs outside could do with cushions as cold and uncomfortable. The knives in the kitchen were pretty blunt. Other than that, couldn’t fault it! Clean, easy access, plenty of information in the folder for those who don’t know the area too well. Perfect! Will choose you again next time

  Thank you for your feedback. We are in the process of replacing some of the kitchen and dinner services so we will look at the knives. Update: Knives have now been replaced Property Owner

  Reviewed by Laura4.4★Dec 2021

• "We had a fab stay at Rivendell Lodge."

  It certainly was home from home. Very cosy on cold days with the most amazing views to Lattrigg and Skiddaw. We were sad to leave, but will definately return for another visit. Just a short walk into Keswick, and with The Pheasant pub just down the road, we had a delicious meal there. The only negative point I would make is having to vacate the property at 9:30 am. The property listing actually states 10:am. On that note we decided to pack up and leave the previous afternoon, as didn't want to rush on the morning of departure. But thankyou to the owners, this is a lovely, well equipped property, and our dog had a great time too.

  Reviewed by Elizabeth4.7★Nov 2021

• "Beautiful setting ideal location for Keswick"

  Reviewed by Allan4.1★Sep 2021

• "The lodge was clean, comfy and very well-equipped and in a lovely quiet location."

  Reviewed by Norman5.0★Sep 2021

• "The lodge is in a great location, short walk into Keswick with beautiful views over Latrigg and Skiddaw."

  Very clean and comfortable, like a home from home, very well equipped. Will definately come back

  Reviewed by Samantha5.0★Aug 2021

• "Really enjoyed the log cabin and couldn’t ask for a better location."

  Would go at a different time if the year when it is less crowded and less expensive.

  Reviewed by Patricia5.0★Aug 2021

• "Such a lovely place to stay, relaxing, comfortable, quite, surrounded with nature and amazing view."

  We really enjoyed our holiday. Very near to Keswick Town approximately 15-20 mins walk, it’s near bus station as well. A home away from home. One of the best place stay!

  Reviewed by Marites4.7★Jul 2021

• "Well equipped cottage."

  Very good washing machine/dryer and dishwasher and excellent range of dishes, glasses etc. Loved the view from the raised decking area. Main issue was the fairly thin mattress in the main bedroom. As a result, my husband could feel the join in the base through the mattress. We did manage to overcome the problem by using some extra cushioning between the mattress and base but something to be aware of. There was also a bit of dust on the towel rail and on some of the glasses. I did have to wipe down the front of the fridge on arrival, as this had been missed. Overall, a very enjoyable holiday.

  Thank you for the review. Whilst delighted to hear you enjoyed your stay, and of course the view, we are sorry that you found the mattress not to your liking. We shall pass this on to the owners and advise that it is checked. Noting a few areas of the lodge had been overlooked by the cleaner, please accept our apologies - It is most unusual for this lodge and we would like to think a one off. That said thank you for letting us know and we shall pass this on to the cleaners. On a more positive note, we are so pleased that you otherwise had a very enjoyable holiday at Rivendell, it’s a great lodge and a fantastic location. We do hope we welcome you again soon. Property Owner

  Reviewed by Ruth4.1★Jun 2021

• "Another lovely stay at Burnside park and Rivendell was as described The lodge ..."

  Another lovely stay at Burnside park and Rivendell was as described The lodge was comfortable and felt like home from home, only downside was we really struggled with the digital door lock and it took us several attempts each time to get in even though we followed instructions to the letter Defunately would recommend the park to anyone especially dog

  Reviewed by Tracy4.4★May 2021

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