Riverside Park 1

39 Customer Reviews

• "Fourth year in a row we have stopped at this property ."

  Cannot fault it . Lovely welcome pack , please don't change a thing .

  Reviewed by Jeffrey5.0★Nov 2024

• "Hi There, We loved this place and will return, it was a last minute booking for my wife and I as we had our cottage cancelled on the same day as we booked with you, It was lucky you had this date free."

  The apartment was spotless , we always say when we go away the place has to be at least as comfortable as our home and No1 Riverside did exactly this. Thank you for also suppling the milk/ teabags and the lovely Plum Bread and Jam. Mmmmm , we both put weight on ;) The sheets on the bed, towels were lovely x The location to Keswick and parking made the stay easy and more fullfiling. We loved the sound of the river both in the morning and when going to bed, wonderful. x No negatives just a couple of small maintenance issues. 1. The electric fire in the lounge, the fan makes a real noise, it would be lovely to have it on, not for the heat but the glowing log effect, it would be great if you can sort this. 2. I had to bleed the radiators and top the bolier pressure up to get the heating working again, I did not bother you with this as its something I can do, good to keep an eye on this .. 3. The standard lamp fitting is broken , easy fix. We will definitely visit again , we both said we could live in the apartment so if you ever think of selling ? x x ;) Lots of love and well done on supplying a great product and service. Charlie & Ana Abbott Amazonas Tarphats

  Reviewed by Charlie4.7★Oct 2024

• "Really great place & would definitely stay there again."

  Slight disappointment that the standard lamp near the dining table had no bulb in it & therefore didn’t work. Maybe us but we couldn’t get the light to work on the cooker extractor hood either.

  Reviewed by Simon4.7★Oct 2024

• "The flat was very handy for walking into the centre, we loved the view across the river, all in all a great spot to stay in the Lakes."

  Reviewed by David5.0★Oct 2024

• "This was our 3rd stay at 1 Riverside, and we will stay again, but there are a few maintenance issues 1."

  The kitchen tap has a constant drip / dribble, which is very annoying when sat in the lounge area at night. 2. The boiler makes a constant humming noise when on. 3 the radiator by the cooker needs to be bleed to release the air, when the heating is on there was a constant gurgling of water through the radiator - again very annoying when sat in the lounge. Also the kitchen lacks in cooking utensils - wooden spoon / spatula. The cooker hood filter needs cleaning, as when you use it has zero effect any the apartment becomes over whelmed with cooking fumes

  Reviewed by Ron4.4★Sep 2024

• "I have stayed in this apartment a number of times and it has never failed to please."

  Such a lovely setting with views of the river and fells especially when the leaves have fallen. The decor and some furniture had changed this time and were a delight, such comfortable settees and pictures relevant to the area. Pleasing welcoming touches too. I like it so much that I have already booked to return yet again.

  Reviewed by Margaret5.0★Sep 2024

• "An excellent property and wonderful stay."

  The property is exceptional, very clean and all the things you think you may need are provided. I cannot rate this enough. 2 minutes from Keswick and I had a fantastic week. Perfectly clean and exceptionally furnished. I will be back. Thank you.

  Reviewed by Sarah5.0★Aug 2024

• "Stayed at this apartment four times now."

  We will be back for a 5th…

  Reviewed by Anthony5.0★Aug 2024

• "What a beautiful apartment, super clean and lovely welcome pack on arrival."

  The views are beautiful from all windows. Our first stay here and won't be the last. Very close to the town for shops, restaurants and walks. Kitchen so well equipped for cooking when have you have nights in all in all the best place we have stayed in keswick.

  Reviewed by Barry4.7★Jan 2024

• "Beautiful accommodation in a very central location."

  Very well equipped regarding kitchen equipment and utensils. It’s my 3rd visit to this apartment and won’t be the last.

  Reviewed by Pamela5.0★Nov 2023

• "Had to do a clean as there was dog hair from the previous tennant."

  Needs a mop and bucket and a pan to go with brush to help keep it clean. Rather noisy maintenance men on last day at 8am. Besides from that loverly place to stay.

  Reviewed by Philip4.4★Oct 2023

• "This property is lovely - we loved looking out onto the river and across to the park - it has everything you need in it, it's cosy, it's spotless and it's obviously very well maintained, and it's so close to everything."

  The only one thing negative and it's not really a negative is the sofa isn't very comfortable - would definitely book again

  Reviewed by Andrea4.7★Oct 2023

• "I have stayed in apartment no 4, 2 and this was the first time in no 1 and there have definitely been improvements for the better."

  It has been refurbished and looks amazing, absolutely love the quality curtains instead of blinds and sofa and dining table were lovely and comfortable. Lovely soft clean bedding. Huge bath in main bathroom. Internet much better, now working fine in all rooms. All in all we had an amazing week and would definitely recommend this apartment and will be returning myself.

  Reviewed by Rebecca4.7★Sep 2023

• "This property is a great place to stay and we enjoyed the fizz left for us."

  We asked someone to sort out the light in the bathroom as it was difficult to switch on. As noone responded we left it permanently on as difficult to use the bathroom without a light.

  Reviewed by Kathryn4.7★Aug 2023

• "Wonderful property with everything you need in the perfect location everything within walking distance and a car space which is a must in Keswick."

  Booked again for next year.

  Reviewed by Tina5.0★Jul 2023

• "Fantastic location riverside."

  Something happening in Fitz park everyday. Perfect for elderly and dog. The ability to walk into Keswick was outstanding. The aesthetics of the apartment were beautiful and high quality. Settee looked stunning but lacked comfort, however the position was perfect. Unfortunately it really wasn’t clean. Floors filthy and sticky. No mop. Had to clean on hands and knees with a cloth. Appliances in kitchen were dirty especially the fridge. Rang management to report all shelves in fridge door were broken and towel radiator did not work in family bathroom. Conclusion of this call was access to store cupboard for bin liners which were not supplied ?? But overall I felt management thought I was wasting their time. They Advised someone would come on Tuesday to measure up for new shelves in fridge and have a look at radiator. No evidence this happened. The light/torch in hallway did not work. Table in lounge very loose, and lacked clear heating instructions. Overall we loved the apartment, parking place and convenience of all amenities were fantastic.

  Reviewed by Jo3.4★May 2023

• "Everything was tip top as usual."

  Only slight, niggly negative is the settee is a bit uncomfortable. Takes a while to find optimum seating position. But everything else was great.

  Reviewed by Jill4.7★May 2023

• "Wonderful property."

  Warm, well appointed everything in good condition. Fabulous location best to the centre and the park.

  Reviewed by Simon5.0★Apr 2023

• "Lovely apartment and perfect location."

  All in all a pleasure.

  Reviewed by Brian5.0★Mar 2023

• "We love these apartments-3rd time of visiting and we will be back I’m sure."

  The issues with this one, was freezing cold front bedroom and very creaky bedroom door! There was also nowhere to keep folded clothes in back bedroom, so we used both rooms. Hot water doesn’t come through for ages but once we worked this out, we were fine with that. Standards are very high and it was a superb holiday. Thank you.

  Reviewed by Beverley4.7★Mar 2023

• "Wonderful property, a real home from home."

  Spacious, well equipped but above all, a fantastic location. Close to town centre and Fitz Park, this for quick dog walk before tackling the fells! We have stayed in many self catering properties over the years but this was one of the best. Only negatives, one of the bedrooms smelt of dogs and was quite unpleasant. Mop and bucket would have been useful for the beautiful white tiles floor.

  Reviewed by Michael5.0★Dec 2022

• "Highly recommend this beautiful spacious apartment."

  Ideal location. Very modern and lots of kitchen, equipment and utensils. Definitely stay here again, in fact booked already.

  Reviewed by Pamela5.0★Nov 2022

• "It’s the 3rd time we have stayed in this apartment and also booked agsin for next year we love it here hence why we keep returning."

  Reviewed by Lisa5.0★Oct 2022

• "An extremely comfortable apartment in a quiet location with easy access to the town."

  Perhaps a lighter quilt on the bed would be more comfortable but a very small niggle.

  Reviewed by Margaret5.0★Oct 2022

• "We were both impressed with the apartment."

  However, the fire place unfortunately didn't work. Also might be worth adding the view from the apartment, as it is a good selling point and stunning to wake up to every morning.

  Reviewed by Chloe4.7★Sep 2022

• "Have been here several times with only 1 complaint ever."

  This stay was perfect. Liked the new settee. Cleanliness back up to the usual standard. The cakes and bottle were a lovely touch.

  Reviewed by Jill5.0★Sep 2022

• "This apartment is really conveniently placed, did not use the car all the time we were there."

  However, there were a few niggly things that could be improved e.g. no corkscrew/bottle opener (had to buy one), no draining spoon for veg/pasta and no table spoons. Halfway through our stay the TV suddenly refused to connect to the internet which was annoying as we were midway through something on I Player. The kitchen tap dripped incessantly, really annoying, and the sink in the bathroom drains away very s

  Reviewed by Angela4.1★Sep 2022

• "Disappointed to arrive to no key in the box so had wait over half hour while that was sorted."

  Boiler started leak and wasn't tended to till 3 days later. However, we love this place and location and grateful for the complimentary prosecco ☺

  Reviewed by Debbie4.7★Aug 2022

• "Very good. Would of got even better results but underneath couches and other furniture had not been cleaned."

  Also mirror light in main bedroom didn't work.

  Reviewed by Anthony4.4★Aug 2022

• "We like the apartment block and have stayed there several times over recent years."

  But we sensed a meanness in the small things. No corkscrew. Modest cutlery. One meal and most of it is gone! Crockery quite modest too. We used the dishwasher more often than we would wish. Not good for the planet! We have in the past invited 2 friends round for dinner before the Convention. That would have been a stretch this year.

  Reviewed by M4.4★Jul 2022

• "The plumbing in the building needs attention, toilet cistern upstairs runs for ..."

  The plumbing in the building needs attention, toilet cistern upstairs runs for hours and keeps you awake, no instruction book to tell you how anything works , but overall very nice and very clean

  Reviewed by Pauline4.4★Jul 2022

• "Our perfect accommodation in every way."

  Reviewed by Colin5.0★Jun 2022

• "We have been coming to the Riverside Apartments for many years, we have never been disappointed in anyway with the standard of cleanliness, quality of the appliances and in general the comfort obtained."

  We have recommended these apartments to friends and family over the years.

  Reviewed by Anthony5.0★Jun 2022

• "The blind in the front bedroom was broken and did not attach to the wall bracket."

  Some instructions on how to make the hot water hot for a bath would have been good

  Reviewed by Ron4.4★Mar 2022

• "Wonderful location, layout, view, just perfect."

  Cant wait to stay again

  Reviewed by Yvonne5.0★Dec 2021

• "We had no hot water to Saturday and Sunday we tried to ring the phone numbers in the book no answer till monday."

  I wife left her suitcase in the flat rang up said there was nobody in the flat till Sunday so they would get in then so I travelled four hours there and back thinking I would go in and get it from the flat.there was somebody inn so they lied.I rang them from Keswick and they said they had moved it to the shop which was only opened Monday as the shop was closed went again to Keswick on Monday shop was closed again I rang them they said they had moved it to a room where they keep cleaning stuff in I got it but I had no emails or calls to inform me.I have never had problems before with you but know I have lost my trust in you

  Reviewed by Gerard4.1★Dec 2021

• "The 3 for cleanliness was because, on our first night, under the settee was a saucer sized thick brown hard stain."

  Looked a bit like hardened coffee grains. Not very nice at all!

  Reviewed by Jill4.7★Nov 2021

• "Riverside 1 was immaculate( sending thanks to the cleaners) so impressed by how well equipped the apartment was, we honestly can't wait to book again, so central to keswick town centre."

  Reviewed by Jacqueline5.0★Nov 2021

• "We have stayed at the Riverside Park apartments regularly over the last few years and have found them to be very clean, comfortable with everything you need for a great stay and ideally situated for all that Keswick has to offer."

  Would highly recommend.

  Reviewed by Janet4.7★Nov 2021

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