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"The property was great."
I don’t recall reading about all the stairs. However the main problem was oddly enough paying for the second half. The link to pay didn’t work. When Vrbo tried to contact you (multiple times) there was no answer. The one time we did get through they said my card was denied but my bank said they had no record of any transaction. Finally on the last day of payment, the link magically worked. Very stressful and the man on the phone was not helpful. Otherwise I would book again but pay for it in the beginning.
Reviewed by S G4.1★Sep 2024
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"Property is in a great location , it was well equipped and comfortable."
Reviewed by Stanley4.1★Aug 2024
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"When we arrived at the property there were two fledgling pigeons on the doorstep, there was faeces all around the doorway, completely caked in faeces, you could not enter without stepping in it, this was a known issue which neither Sykes nor the owners had dealt with or warned us about."
The shower does not drain, so be prepared to wait after a minute of running the shower for the water to drain away before you can turn it on or the shower will overflow.
This is a property that so dreadfully maintained and when we raised the issues they were not adequately dealt with. All the call staff said it was disgusting but all the maintenance team did was to put some cif over the faeces. So disappointing i would not recommend staying in this property, unless the pigeons are removed and the drains properly cleared!
Keswick and the surrounding area is lovely, but styles are not!
Thank you for taking the time to leave feedback.
We understand that you have been speaking to our Customer Relations Team regarding the issues you faced during your stay. We will pass on your comments to the relevant teams.
We were not legally allowed to move birds that are nesting.
Thank you
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Simon1.9★May 2024
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"This was a last minute booking, but what a fabulous find."
Sky view is right in the centre of town and it was nice not to have to drive everywhere, we parked the car and off we went. The views were great and tha apartment was spotless and we had everything we needed. I don’t think you have missed anything. Thank you for a brilliant stay.
Reviewed by Janine5.0★Mar 2024
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"Excellent venue in all aspects, apart from periodic lack of pressure in the shower."
It would very useful if the heated towel rail was working.
A lovely light and airy space to come back to right in the centre of town.
Thank you.
Reviewed by Helen5.0★Oct 2023
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"The flat is lovely and central but very quiet."
Very comfortable and spacious with good kitchen facilities and equipment. Everything we needed for a great week.
Reviewed by Lesley5.0★Sep 2023
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"The property was lovely and airy and was equipped with everything we needed."
It was comfortable and homely after a days walking, and central for us for eating and drinking. The only thing we found was that the heated towel rail wasn’t working and we had no hot water one day but we contacted the office and the water problem was sorted, the boiler had tripped but the element on towel rail needed to be replaced. All in all we had a fabulous few days away and would definitely recommend it.
Reviewed by Tania4.7★Sep 2022
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"Sky View was a fantastic apartment right in the centre of Keswick."
The layout was great and it was very clean and welcoming. We loved seeing the stars in bed at night!
My only complaint would be that we had no hot water in the kitchen, and the pressure was extremely low. We had to use the kettle to fill the sink to wash pans etc. And we couldn't find any information in the cottage about the hot water situation. Also, the shower cuts out after about 10 minutes, which isn't great if the whole family wants a shower.
At the end of our stay, about 6 teenage guests moved into the flat next door (number 1) and kept us up all night having a party which they invited people back to. This wasn't ideal, and it kept us all awake through the night (including my young daughter).
Reviewed by Laura3.4★Aug 2022
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"We found the property well laid out and well equipped."
We did take a cafetiere and teapot as they were not listed but were provided.
The shower was excellent though could do with a little mould removal around the tiles and I found the bed very comfortable.
We didn't use our car much once parked and were able to turn round if we picked the right moment..
Keswick has a lot to offer with a market on Friday and Saturday. It also has two fantastic well kept parks with a variety of activities.
Reviewed by Claire4.7★Jun 2022
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"Lovely place, good size plenty of room and all the facilities you need for a stay."
Great location. The only thing I would change is the 9am checkout time is very early
Reviewed by Benjamin5.0★May 2022
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"Lovely modern property in a great central location!"
Reviewed by Danielle5.0★Dec 2021
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"Brilliant holiday."
Stayed in sky view and was very pleased with the apartment. Returning next year and can not wait! Very clean and comfortable. Recommend to everyone
Reviewed by Claire5.0★Sep 2020
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"Parking in Keswick difficult, should definitely be noted on the advertisement."
Also the car space dsignated has an insanely narrow lane to get down, very small cars only. This should also be advertised.
Reviewed by Charles3.8★Mar 2020
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"Lovely place, the only downfall was the weather"
Reviewed by Julie4.7★Jan 2020
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"A slight problem was the number of steps to access the property - I knew it was an apartment on booking but not quite how high it was to get to it (a friend staying with us is awaiting surgery + mobility isn't easy!"
) - despite this it was a great base for us + even he found it so central for all pubs, shops, coffee bars etc that the steep climb was offset.
A great apartment - well-equipped; very comfortable + extremely handy for the fabulous pub food and great beer at The George
Reviewed by Ann4.7★Jan 2020
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"Fantastic property in a great location."
Very clean, well equipped and beautifully furnished. Really handy to have it’s own parking space in Keswick albeit a very narrow entrance.
Reviewed by Jon5.0★Dec 2019
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"Fantastic place to stay."
Everything you need within walking distance. Very comfortable apartment with beautiful views.
Reviewed by Caroline5.0★Oct 2019
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"The flat was well set out, very clean and comfortable."
Comfy beds. Very well equipped with plenty of crockery, cutlery etc. Couldn't fault it.
Reviewed by Jean5.0★Sep 2019
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"Lovely, clean, comfortable well equipped apartment."
Ideal location. Parking a bit awkward but still a bonus to have an allocated space.
Reviewed by Margaret4.7★Sep 2019
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"The property was lovely and everything was of a good standard, the only thing we would have added would be a bath as well as a shower."
The location was great with good facilities on the doorstep. The parking was a bit of an issue. We knew that we wouldn't be able to get our car through the small entrance archway to the parking slot, but we had been led to believe that there was plenty of free parking close by - we couldn't find any. We ended up paying £10 per day to park in the town centre. Other than that, a problem-free stay.
Reviewed by Sarah4.4★Aug 2019
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"What a great apartment and location!"
Everything you could need and more. The beds were very comfortable and the living area was bigger than the pictures showed. Perfect for a family of four.
We couldn't use the car parking space as we have a very large car (narrow alley to the space which is noted in the description small car only) but that didn't stop us booking. We just parked 5 mins walk away. Highly recommend and would book again
Reviewed by Emma5.0★Aug 2019
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"Unlike most other accommodations we had to buy nothing but food for our stay."
Liquid hand-soap in kitchen and bathroom; adequate supply of toilet rolls; dish-towels; kitchen paper; salt; and plentiful supply of cleaning materials were among the lovely surprises. As well as the welcome pack of sachets of tea, coffee, sugar, milk, hot chocolate and biscuits provided.
It would have been good to have been warned about the additional internal flight of stair. Fortunately we were fit enough to deal with these but it was a shock when we arrived.
The car alley-way was no problem to access but it was difficult turning the car within the narrow courtyard in order to drive out - patience and care needed.
We would definitely consider staying at Skyview again
Reviewed by Christine4.7★Jul 2019
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"Access to parking a bit tricky but perfect spot in the town centre!"
Great views.
Reviewed by Victoria5.0★Jul 2019
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"It was so good to be back in Keswick."
This Flat is really great for us, really central. For sure, the vehicle access is a learned skill and a larger car would not have made the "yard" access due to a very limited width, though I am sure street parking is not far away at all. You could always drop off luggage then fine a place to park if necessary. The staff in the office were really friendly and helpful. I am looking forward to being able to book again.
Reviewed by Neil Alan5.0★Jun 2019
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"The flat was much better than we expected."
Well equipped with two sets of dishes lots of equipment and glasses.Only kitchen item I would liked to have seen is a decent chef’s knife. The prep knives were substandard for attempting to prepare meals. Note I am a retired chef so am used to slicing and dicing being a bit easier.
The flat itself was bright and easily cooled down with tilting windows and skylights. We all said now if I were to move into a flat from our house this would be perfect.
The location is ideal for accessing the town and the hills and lake. We were traveling using trains and the bus and as long as you can are able to walk this is a great location. It would not work for anyone with mobility issues as it is top floor of a very steep stair.
We did have a problem initially finding the flat and how to access it. However thanks to several people in shops and offices and a call to the letting agency that was all remedied after a very short period of panic. The locals are great.The issue was that I had not received the critical email with those details and Booking .com unlike most of their listings seemed to be missing concise location details
Reviewed by Wayne5.0★May 2019
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"Thanks for an amazing stay, the flat was beautiful."
Car parking space was a challenge but great to have. We will be back
Reviewed by Paul5.0★May 2019
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"The only concern I had with the hole experience was the parking for the property, however it was highlighted in the description of the property, but had we used a bigger car I've no idea what we would of done."
Reviewed by Keith5.0★Mar 2019
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"This was a Christmas break for us and we asked if decorations were available, A tree and decorations were not only provided but were in place on arrival."
The apartment was fantastic, beautifully furnished and very clean. Facilities in the apartment were excellent and someone had taken time to think about what guests would need. This is the first time we have used Sykes Cottages and it certainly won’t be the last.
Many thanks
Reviewed by M5.0★Dec 2018
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"A great week in a great apartment in the best place in the world."
Reviewed by David5.0★Nov 2018
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"Keswick is a great place to stay ."
The apartment was in the counter of town and yet was so quiet
The surrounding hikes kept us very busy and was the perfect activity to keep teenagers engaged
The apartment was homely , comfortable and so well equipped .
Reviewed by Michelle5.0★Oct 2018
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"The shower was a bit intermittent until you got the hang of it."
The driveway was indeed a challenge. We scraped the side of our car which now will need repaired can understand if this puts people off.
Accommodation in a great place though.
Towels and bedding beautifully clean. we enjoyed our stay very much other than damage to car.
Reviewed by Avril4.7★Jul 2018
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"It was a beautiful home with excellent facilities except one issue with the shower - the shower door did not fit and the shower pressure was poor."
However, it exceeded our expectations with its kitchen, cleanliness, airiness, warmth and beautiful decor. Highly recommend with great staff!
XXX OWNER RESPONSE XXX
The owner is glad to hear that you felt their home was beautiful and would like to make you aware that they have now replaced the entire bathroom including a new shower with rain head and hope to see you in the future..
Reviewed by Giulia4.7★Jun 2018
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