The Paddock

17 Customer Reviews

• "The property was exactly as listed and we were very happy ."

  The property was perfect for our large family group. I would mention that the downstairs bedrooms were not as comfortable as the others as one has restricted room around the bed and the other has patio doors out to the garden and so is the only access for the hot tub. As mentioned by previous occupants , there is an issue with the front door lock and we could not always unlock the door . I contacted maintenance but nobody came out and we were told to leave the patio door unlocked so that we could get in . Not ideal . Having said that , if this was sorted we would definitely stay here again .

  Thank you so much for your feedback! We’re delighted to hear that you and your family enjoyed your stay and that the property met your needs for a large group. Your kind words about the property are greatly appreciated. We’d also like to sincerely apologize for the inconvenience caused by the front door lock during your stay. Our records show that the issue was reported the night before your departure, and while we weren’t able to resolve it before your check-out, our team advised using the patio door for entry and exit as a temporary solution to ensure your comfort and security. Please rest assured that the lock has since been replaced, and the barrel now turns smoothly, so this will not be a problem for future guests. We appreciate your feedback regarding the downstairs bedrooms as well. To help set expectations, we include detailed floor plans with the layout of the property on our listing so guests can see the space before booking. However, we’ll take your comments into account and explore how we can further improve comfort in these areas. Thank you again for staying with us, and we would love to welcome you back in the future! Property Owner

  Reviewed by Mary4.7★Nov 2024

• "Loved our stay at Paddock House."

  The location was excellent, easy to park and a few minutes into the town centre. There were 13 of us and the photos don’t do justice to the size of the accommodation, especially the bedroom size and comfort. The house was clean and towels, bedding and toiletries were all lovely. The kitchen was very well provisioned including dishwasher and washing machine tablets. If we had any queries, Sarah responded immediately and resolved any issues, either sending the maintenance man or sourcing suggested new equipment. Hot tub was a bonus and also clean and very welcoming after a days activity. The only slight let down (having teens with us) was the wi-fi but I think there was a fault on the line that could be resolved. Thank you for a great stay, I have already recommended and would definitely stay here again.

  Thank you for your wonderful feedback! We're so glad you enjoyed your stay at Paddock House. We're sorry about the Wi-Fi issue, but we'll look into it. We hope to see you again soon! Property Owner

  Reviewed by Jacqui4.7★Aug 2024

• "Fantastic place in brilliant location, we were a group with ages ranging from 14 to 70 and everyone loved the house and had plenty to keep them occupied."

  Great for walkers, shoppers and foodies alike. We will be visiting again and would highly recommend it to anyone. A big thank you to Sarah the host for all her help. Wonderful communication with no problem to big.

  We're so happy to hear you and your group had a great time at our place! It's wonderful to know that everyone enjoyed the house and the location. We're glad it was a perfect spot for walkers, shoppers, and foodies. Thank you for your kind words about Sarah. We appreciate her hard work in making your stay enjoyable. We hope to see you again soon! Property Owner

  Reviewed by Christina5.0★Aug 2024

• "We are a family of 7 who stayed at the Paddock, with 3no."

  elderly parents who have limited walking abilities. The location was great as close to the town with plenty of Restaurants, Bars and shops. Fitz park across the road from the house was great to walk with our dogs. The house has 8 no. bedrooms and the beds all very comfortable. The towels and bed linen all good quality, 3no. bedrooms did not have TVs or the Tv didn’t work. There was no pillow protection, Bedroom 1 had stains on blanket. The kitchen had plenty of cooking and eating equipment. There’s 2 good size lounges that had plenty seating and a great dining room. Unfortunately the hoover didn’t hoover very well and no there was no bucket to wash the floors. Some of the bathrooms needed a little more cleaning as there was mould. We had 2no. en-suite bathrooms with wonky, broken toilet seats. The 2no. ground floor bedrooms did not really work for our elderly parents as one bedroom had a en-suite, the access around the bed to the bathroom was very small, there was no wardrobe. The other ground floor bedroom had a nice big bed but no en-suite, this bedroom had the only external rear door to the garden, we had a few problems with the door lock. There was no rear door Mat to walk out to the garden. The front door was also a little difficult to unlock at times. There’s a small terrace garden with a hot tub, a summer house, 4no. chairs and a coffee table. We would have liked more seating in the garden as there was very little space for us all. We did enjoy our stay in Keswick, however I think the house didn’t really work for our family.

  Thank you for sharing your feedback about your stay at The Paddock. We’re pleased you enjoyed the convenient location, the comfort of the beds, and the well-equipped kitchen. Your positive comments about the lounges and dining room are much appreciated! We’re sorry to hear that some areas did not meet your expectations. Both ground-floor bedrooms do have wardrobes, and we’ve added more seating to the garden following your feedback, which can now be seen in the updated listing photos. The door lock issues have also been resolved. We’ve shared your comments about cleanliness and maintenance with our team to ensure these areas are addressed. Thank you again for your constructive feedback, and we hope to welcome you back in the future. Property Owner

  Reviewed by TRACEY2.8★Jul 2024

• "A lovely stay at the Paddock and would thoroughly recommend and stay again."

  Please note the WiFi signal is poor as soon as you move away from the lounge. This may not of course be important for all! But it might be good to invest in some WiFi boosters. It would also be good to have extra dishwasher tablets... We only had three which for a group of 9 is not enough.

  Thank you so much for your kind words about your recent stay at The Paddock! We're delighted to hear you had a lovely experience and would recommend us to others. We truly appreciate your business and look forward to welcoming you back soon. We value your feedback and want to apologize for the inconvenience caused by the weak WiFi signal in some areas. We understand the importance of good internet connectivity and are actively looking into solutions to improve the signal strength throughout the property. Your suggestion regarding the dishwasher tablets is also very helpful. We will definitely ensure there are enough tablets provided in the future, especially for larger groups. Thank you again for bringing these points to our attention. It helps us to continuously improve the guest experience at the Paddock Property Owner

  Reviewed by Andy4.4★Jun 2024

• "Great house for a group of us to stay in the heart of Keswick."

  Couldn’t get a better location and everything was comfortable. Very responsive and welcoming host. Thank you!

  So glad you enjoyed your stay at the house! It was a pleasure hosting you and your group. Thanks for the kind words about the location and comfort - that's exactly what we strive for. We hope to see you back in Keswick sometime! Property Owner

  Reviewed by Catherine5.0★Apr 2024

• "We were a party of 10, and the property was big enough to take another six easily."

  Everyone complimented me on my choice of accommodation, hot tub was used every day after a hard days walking, and kitchen was loaded with high tech appliances. Location great, parking no problem, highly recommended.

  Thank you for the fantastic review! We're thrilled to hear the property accommodated your group of 10 comfortably and that everyone enjoyed the hot tub and kitchen. We appreciate you recommending us - it means a lot! Property Owner

  Reviewed by Peter5.0★Apr 2024

• "Excellent house - we had a great time."

  Bedrooms were all lovely, beds very comfortable, bathrooms clean - fabulous to have an en-suite in 7 out of 8 rooms. Location of house - walkable to good pubs/restaurants and centre of Keswick. For less mobile people Ashness taxis provide a great service at very reasonable price. Their drivers were helpful, flexible and very kind and friendly. We felt this house was pretty much perfect for our group and we didn’t have anything negative to say about it.

  Thank you for the fantastic review! We're so glad you enjoyed the house and its amenities. We appreciate you highlighting the comfort and location - perfect for exploring Keswick. We look forward to hosting you again! Property Owner

  Reviewed by Chris5.0★Mar 2024

• "The Paddock is in a great location, close to the beautiful town of Keswick and all it had to offer."

  The property was perfect for what we wanted which was a few days chilling with friends. It’s very tastefully decorated and the kitchen was a good size if you wanted to cook. Communications with the owner were great and instructions very clear and concise Would definitely recommend and would come back again

  Thank you so much for taking the time to leave such a wonderful review! I'm thrilled to hear that The Paddock lived up to your expectations and provided the perfect setting for your relaxing getaway with friends. Property Owner

  Reviewed by Antonia4.7★Mar 2024

• "Fabulous house, well equipped with lots of space."

  Two sitting rooms allowed us to have adult and kids areas too. Good parking and so central for access to the beautiful mountains. Wi-fi worked well in enough parts of the house to allow for a couple of people to carry on working. Hot tub a bonus!

  Thank you so much for taking the time to leave such a fantastic review! We're delighted to hear you had a wonderful stay and found the house to be well-equipped and spacious. Thanks again for choosing our place! We truly appreciate your kind words and hope to welcome you back again soon. Property Owner

  Reviewed by Jessica5.0★Feb 2024

• "Brilliant!!!"

  Definitely recommend and would definitely come back. Excellent house & location.

  Thank you for your glowing review! We are thrilled to hear that you had a brilliant experience and enjoyed both our excellent house and its location. Recommendations from satisfied guests like yourself mean the world to us. We look forward to welcoming you back for another fantastic stay in the future. Property Owner

  Reviewed by Emma5.0★Jan 2024

• "Well stocked kitchen with kitchen utensils."

  Plenty of room not to all be sat on top of each other. We felt it cold at times when the heating went off, we altered the thermostats but didnt help any.

  Thank you for sharing your feedback with us! We are so glad to hear that you found our kitchen to be well-stocked with utensils and that you enjoyed the spaciousness of our accommodations. Your comfort is our top priority, and we apologize for any inconvenience you may have experienced due to the occasional chill when the heating went off. We will certainly investigate the thermostat settings to ensure a more consistent temperature during your next stay. We appreciate your valuable input and hope to have the pleasure of welcoming you back soon. Property Owner

  Reviewed by Nicola4.4★Jan 2024

• "Excellent location ie close to the High Street."

  We were a party of 8 and it was ideal. The rooms are excellent and en-suite. Parking for 3 cars. For the price we paid it was great. I would definitely stay here again.

  Thank you for your positive feedback! We're delighted that you found our location excellent, the rooms ideal for your group, and the price great. We appreciate your mention of the parking convenience. We look forward to hosting you again in the future. Property Owner

  Reviewed by Jeffrey5.0★Dec 2023

• "Excellent location."

  Parking on site with plenty of on street parking too. Beautiful accommodation. Plenty of room and there were 12 of us. The en-suite rooms were a massive bonus. There were a couple of MINOR issues and Sarah was round in minutes and resolved everything. Would definitely stay again. Thank you Sarah.

  Thank you for the fantastic feedback! I'm thrilled to hear that you enjoyed the excellent location, ample parking, and beautiful accommodation, especially with the added bonus of en-suite rooms. We'd be more than happy to welcome you back for another stay. Thank you for choosing our accommodation! Property Owner

  Reviewed by Alan5.0★Nov 2023

• "Lovely venue that was perfect for our family weekend."

  Thank you for the kind words! I'm delighted to hear that the venue was perfect for your family weekend. If there's anything specific that stood out or anything we can do to make future stays even better, feel free to let us know. We'd love to host your family again in the future! Property Owner

  Reviewed by Stuart5.0★Nov 2023

• "Perfect place for me and my family to stay, all of us had our own space (and ensuite), plenty of rooms where we could sit together but also break off and do our own thing."

  Kitchen well stocked, beds comfortable, hot tub great. Location was perfect! My only constructive feedback would be to get some lights outside for the hot tub as it got very dark by 6pm and there was only the light from the actual tub, some fairy lights or something would be nice. Also in the ground floor rooms, the curtains didn't have a stopper so when we closed the curtains they came off the rail (& one of the blinds panels kept falling off) only little things but I imagine a previous guest hasn't reported it so just making you aware, not really a complaint. Had a really nice stay. Thank you!

  Thank you for the detailed feedback! I'm thrilled to hear that the property was perfect for your family, offering individual space with en-suites and various communal areas. I appreciate the constructive feedback about the lighting around the hot tub and the curtain issue on the ground floor – these details are invaluable for improvement. I'm glad you had a really nice stay, and we'd be delighted to welcome you and your family back. Thank you for choosing our place! Property Owner

  Reviewed by Sophie4.7★Nov 2023

• "Loved the property perfect for large groups."

  Lounge amazing, comfortable, huge seating. 13 of us stayed there more than enough space. Great kitchen everything you need Will come again, thank you !!

  Thank you for the wonderful feedback! I'm thrilled to hear that you loved the property, especially the amazing and comfortable lounge with ample seating. It's fantastic that the space worked well for your large group, and I'm glad the kitchen had everything you needed. We'd be delighted to welcome you back for another stay. Thank you for choosing our property! Property Owner

  Reviewed by Louise4.4★Oct 2023

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