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"Had a wonderful stay, the cottage was clean, warm and catered for our needs will ..."
Had a wonderful stay, the cottage was clean, warm and catered for our needs will return however an ice box at the top of the fridge would be a bonus as there wasn’t a freezer other than that loved it
Reviewed by Helen5.0★Nov 2024
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"We had an amazing week at the cottage."
Clean, spacious and everything we needed. Perfect location for exploring, we didn’t want to come home! Only thing I would say is darker curtains for the main bedroom and maybe a nice big family sofa so we could all snuggle together round the fire. The sofas aren’t the comfiest. Apart for that 10/10! X
Reviewed by Shelley4.7★Oct 2024
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"Quality home, great location, safe for the kids and has the comfiest bed I’ve slept on in my life!"
It’s a good central location for visiting all of the best LD spots and if you enjoy kayaking, Ullswater is perfect. Recommend, and thank you.
Thank you for your feedback and recommendation. It lovely to hear you have enjoyed your holiday and your stay in the cottage.
Property Owner
Reviewed by Andrew5.0★Aug 2024
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"The cottage was lovely though very remote!"
For us in our 50's we could only go out by car, the road up / down is mostly single track and we had a few scary moments. Our bedroom floor felt like you were going to fall through with the noise!! There is no freezer? I thought that was a basic essential in a self catering cottage, we had to throw food out.
The sofas have no seat left in them and were very uncomfortable.There is no clothes airer / rope to hang up the washing.
It says pet friendly but its not a secure garden,
i prefer it to be secure! Then you don't get the blame of dog mess when it's someone else's dog!
Overall we found it too remote for us and wish I'd known that before I booked as I would have liked to get out without having to take the car everywhere as parking can be difficult & costly.
Thank you for your feedback, obviously we would prefer for all of our guests to enjoy their stay.
It is clear that many of the features that make our cottage special for others are not for you. We do have a lot of guests in their 50s and over who enjoy the stunning walks on the door step including the Ullswater way.
The cottage is in a rural location with typical rural roads. The nearest village, Pooley Bridge, is 3 miles away which offers a taxi service and some of our guest walk the short distance to the Quite Bar.
The cottage does now have a clothes airer.
Property Owner
Reviewed by Janette3.1★Aug 2024
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"Stunning accommodation and location."
Will be back.
Thank you for the amazing feedback. We look forward to welcome you back.
Property Owner
Reviewed by David5.0★Jul 2024
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"Have stayed in this cottage many times and it always been great."
Beds so comfy, fizz and chocolate on arrival.lovely and clean and great for walks. The only thing this year was the couches very uncomfortable as the foam in the cushions is very thin. We all had a fabulous time and will return again next year
Thank you for your lovely feedback. We are glad you enjoyed your holiday and continue to pick our cottage for your stay. We will certainly look at the sofas when we are over next.
Property Owner
Reviewed by June4.7★May 2024
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"The property requires a little tlc and some outdoor seats other than picnic tables"
Thank you for taking the time to provide feedback. We assume you refer to outside as most of the interior has been renewed over the last for years with new kitchen, bathroom and this year a wood burning stove.
We have since your feedback provided a new two seated outside chair.
Property Owner
Reviewed by Melvyn3.8★Apr 2024
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"We have thoroughly enjoyed our stay in Mellfell Cottage."
The cottage is very comfortable, homely and clean. Ideally situated for walks and touring Lake Ullswater.
Thank you for the bottle of prosecco and chocolates on arrival.
We would definitely like to return here and highly recommend it.
Reviewed by Elizabeth5.0★Apr 2024
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"This is the best holiday cottage we’ve stayed in over the years there has been a few
It was comfortable, warm and cosy, peaceful."
Would definitely recommend this cottage. Had everything you could need
Reviewed by Diana5.0★Apr 2024
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"Had a great week's break at Melfell Cottage."
If you want a peaceful location with great views and fabulous walks then this is the place for you. The cottage is spotless, well maintained and stocked with the essentials. Also outside parking. The complimentary Prosecco and chocolates were really appreciated too. This was a good base for getting to other parts of the Lakes, and we spent a number of evenings in the Quiet Bar (with great Pizzas) on the nearby site. Highly recommended and we intend to return in the future
Thank you for the lovely feedback. We are so happy to hear that you enjoyed your stay at Mellfell cottage and we look forward to welcoming you back in the future.
Property Owner
Reviewed by Kathleen5.0★Mar 2024
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"Property is well located, for Ullswater and access to A66, clean and well presented with everything you need, one of the best we have stayed in."
Great to have a place to go to on the evening within walking distance -The Quiet Place lovely surprise with the chocolates and fizz.There was just one minor point (in our opinion) which would have made our stay even
more perfect ..black out curtains in main bedroom, far too light. Thank you for a lovely stay ..
Thank you for your feedback, its lovely to hear you have enjoyed your stay at our cottage. Whilst the cottage is in a quite location it is nice to have the Quiet Bar within a short walking distance. I take you point about the curtains and this is something we will plan to do when we replace them.
Property Owner
Reviewed by Janine4.7★Mar 2024
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"A lovely stay and lots of good facilities, including the log fire which was a nice bonus."
Our only humble feedback would be that in these days a smart TV would be a welcome addition for the likes of us who can't do with our Netflix, you tube, or prime video for a few days!
Kev
Thank you for your feedback, its nice to hear you have had a lovely stay. Thank you also for the comments about the TV. Whilst some guests do bring a firestick you are totally right that the TV should be smart, so we are changing the TV.
Property Owner
Reviewed by Helen4.7★Feb 2024
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"We loved staying at Mell Fell."
Cottage, it’s well appointed and very comfortable. We enjoyed the new fire and think the bathroom had been refurbished dince our last visit as had the main bedroom. Mell Fell cottage has a special place in our hearts as we’ve been going to the farm for about fifty years. The Prosecco and chocolates were a lovely surprise- we’ll be back!
Thank you so much for the lovely feedback, we are glad you enjoyed your holiday. Mellfell cottage is located in a beautiful area and we do try to make the cottage a place we would like to holiday.
We look forward to you staying at the cottage again.
Property Owner
Reviewed by Sarah5.0★Feb 2024
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"Fantastic cottage been back every year for past 4 years great owners"
Reviewed by Becky5.0★Oct 2023
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"Cosy well equipped cottage, except no freezer compartment in the fridge so bear that in mind when booking, so not able to make ice, have frozen food at the cottage."
Prosecco and Belgian biscuits were a nice welcome touch.
Shame no view of the Lake.
Reviewed by Lesley4.1★Sep 2023
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"We were lucky to have very nice weather when we visited and found the bedrooms soon became hot, (heating was not on), the mattresses were on the soft side & we found them uncomfortable."
Cottage was well maintained & well equiped.
Reviewed by Margaret4.7★Sep 2023
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"Mellfell Cottage is a great base from which to enjoy the Ullswater area."
It is comfortable, with plenty of room for a family. The cottage is better equipped than the listing suggests. It has a dishwasher and a washer/dryer which is very convenient especially when holidaying with a baby. The welcome pack of chocolates and Prosecco were a lovely touch, and the information folder was very useful. We had a really nice stay.
Reviewed by Amanda4.7★Jul 2023
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"Excellent cottage just right for our family, facilities as you would expect."
Location was really nice very well placed for all the sights of the Lake District. We really enjoyed our holiday.
Reviewed by James4.7★Jul 2023
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"Had a lovely time in the cottage only downsides was couldnt let my dogs off to have a run ."
Very peaceful and the people were very friendly once out on a walk the views were amazing loved our week there will definitely be using this cottage again if your wanting peace and tranquillity this cottage is a must
Reviewed by Dawn4.4★Jun 2023
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"Great place for walking as you can walk from the cottage ."
Comfortable and practical with a dog .Nice and quiet. Holiday Park nearby did very good pizzas and beer . The other Holiday Park had very nice fish and chips! All within walking distance. Would go back.
Reviewed by Elizabeth4.1★Jun 2023
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"Third time we have stayed in this cottage over the years."
It is perfect. The new bathroom and decor is great. Lovely walks rite from the door. The bottle of fizz and chocolates were lovely. Lots of wood for the fire although it was to hot to use. Parking for the 2 was a plus. Very safe for our dog which made the holiday. Lovely walks and relaxing week for us all
Reviewed by June5.0★Jun 2023
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"What a wonderful spot and a lovely cottage, fitted a family of 5 plus a dog really comfortably for a week."
The washing machine/tumble drier and dishwasher were a real bonus for easy living.
Location was perfect for us and the Quiet Inn next door was very reasonably priced for drink and food for all of us.
We can't wait to come back!
Reviewed by Gareth5.0★May 2023
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"Firstly would like to thank you for the wine and chocolates."
That is a nice welcome, as is the readiness of the fire with initial logs etc. Inside the property is very comfortable and mostly exceptionally clean. I say mostly as there were 2 issues which i feel need addressing . One is the shower mat which is rolled on a shelf at the end of the bath and is black with mildew. It needs replacing. The 2nd is that the bin beside the loo, in which it is asked all toilet wipes sanitary products etc are put, and I have no problem with this at all . And I sincerely hope that this is just a one off oversight as it was disgusting, and even now back home makes my stomach turn. It had not been properly cleaned/checked and the inside of the lid was smeared with dried on faeces. Not something anyone would wish to be greeted with on their first evening. Hence the low mark for cleanliness. Also, on our arrival there was a towel and bathmat left on the stairs. I have also have given the accuracy of the listing a low grading , not because of what is stated but because of what is left out. Their are no windows to speak of which offer any sort of view. The windows upstairs are either too high or too tinily narrow to see out of. Downstairs the only windows are around the doorway which looks onto the carpark and the barn roof beyond. The doorway on the landing has a pretty aspect onto the little grassed area and fell beyond and there is a table out there but unless warm enough outside that is the only place where anything green can be seen. Maybe I should have worked this out for myself but I do feel that by not advising visitors of the complete lack of any view it is omitting a large problem. I have stayed in barn conversions before and this lack of view has not been a problem. Obviously from other reviews etc most people do not have a problem with this, but having some sort view is important to me, even if it's just of a garden or trees etc , not necessarily a glorious vista. Had I known this I would not have booked this property and for this reason alone I will not return.
Thank you for your feedback and I apologise for the two items you have raised.
I do employ a professional cleaning company who constantly provide a high standard of cleaning. It appears in this instant it was not the case and I have passed your findings on.
I also note your comments about the windows and hope that you found the location of the cottage excellent, set in the Countryside with views of Mellfell and within a short walking distance views of Ullswater Lake. We do constantly score high marks for accuracy of listing.
We are sorry that these items impacted on your stay as we aim for all our guests to enjoy their time at the cottage.
If there are any queries from our guests in the future I am always happy to be contacted at the time.
Property Owner
Reviewed by Roger3.4★Apr 2023
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"Unfortunately 0our stay at Melfell Cottage in Watermillock was a disapointment for us as they advertised this property as dog friendly this was not the case."
There was no exercise place for the dogs to run and they were not allowed to be off the lead whilst even on the car park. There was no bin outside property and any waste,(kitchen or dog poo waste) had to be carried through the property gate and up the lane to a large bin. Also on the car park was a cattle grid which was dangerousfor dogs amd toddlers.Surely younjg children cannot be put on a lead.
Although the house itself was well maintained I would not recommend this place for people with dogs or young children.
Thank you for submitting your feedback. We are obviously disappointed to hear your views on our dog friendly cottage. The cottage is close to a farm and the location of the cattle grid by the farm gate is as much to keep farm animals away from the car park area and rear outside space. A high proportion of our guests do bring dogs with them and enjoy their stay. The area is excellent for walking and popular with people and their dogs.
Property Owner
Reviewed by Joyce3.1★Mar 2023
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"A really lovely place to stay - warm and cosy with everything needed for an enjoyable break."
Reviewed by Claire5.0★Mar 2023
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"Absolutely beautiful cottage, its certainly home from home, excellent facilities and information about the local area, very clean and tidy, the beds are the comfiest we have stayed in best night sleep in years."
Very highly reccomend and would certainly look to book again. Very nice touch with the Christmas decorations, chocolate and prosecco. Thank you for making a difficult time of year perfect for us.
Reviewed by Sarah5.0★Dec 2022
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"We have stayed at this cottage a few times before."
It is always lovely, clean and a pleasure to stay in everytime. Highly recommend
Reviewed by Kerry5.0★Nov 2022
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"Excellent cottage and location"
Reviewed by Philip5.0★Oct 2022
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"We had a lovely second stay at your cottage which once again was fantastic love treat and a bottle of prosecco, We will be back next year."
Note key to door Abit tricky this time you have to hold it up to lock
Reviewed by Becky5.0★Oct 2022
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"We loved the cottage, warm comfortable and relaxing."
We enjoyed three days on long walks, one day cycling and two days visiting local attractions including Lowther Castle and gardens and Rheghed (Ideal for a rainy day visiting the cinema along with artisan shops and only 10 minutes drive away) The cottage is very comfortable and well equipped and we enjoyed excellent nights sleep in the super comfy bed in absolute peace and tranquility. We'll highly recommend the cottage to friends and family and we're hoping to be back soon.
Andy
Reviewed by Andrew5.0★Sep 2022
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"Perfect holiday home in a lovely location."
Everything was as described and well maintained and clean. Suited our family of 5 and 1 dog. Easy access to walks, lake and waterfall as well as local amenities. Though it didnt profess to have one, a freezer wouldve been helpful especially as it's been so hot, but only a small niggle and we survived (and unsure how you could fit one it).
Reviewed by Sabrina5.0★Jul 2022
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"Fantastic place all you need and in a perfect spot for walks from your front door and a lovely welcome gift"
Reviewed by Becky5.0★Jun 2022
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"I don’t believe the photos do this cottage justice ."
It is a really welcoming cottage . Beds are all extremely comfortable with quality pillows and bedding. Plenty of room and all facilities you need are there. Highly recommended
Reviewed by Dave5.0★May 2022
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"Very well equipped cottage and plenty of room."
Very quiet location and help at hand from farm next door if required. Plenty of local walking if you take a dog.
Reviewed by Edna5.0★May 2022
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"The cottage was absolutely fantastic for 2 adults,3 kids and 2 dogs."
Perfect location to go out for a stroll and then dive back In front of the log fire and a rest.The owners were extremely helpful and went above and beyond during our stay.The Actual cottage is fantastically laid out,quite luxurious inside and extremely clean.i would definitely stay again and recommend to friends and family
Reviewed by Adam4.7★Feb 2022
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"Very nice cottage ."
Hard 2 find in dark due 2 not allowed in till 4pm .no freezer .very nice bath 4 after days walking .excellent welcome package .nice log burner .wud stay there again if freezer in cottage big must 4 over Xmas as meat needed 2 be frozen but managed ???
Reviewed by Stewart3.4★Dec 2021
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"It’s our second stay at this cottage, and there were no complaints, other than the price."
Same cottage, same week, following year, £100 more. Will it be another £100 dearer next year?
Don’t take food for the freezer, there isn’t one.
Reviewed by Kevin4.7★Sep 2021
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"Wonderful setting, three terraced cottages on one side, three on the other of a central track, with lawn area to the front, and stoned area to the rear, but it is the rear that is used for access to the cottages."
If all three cottages had two cars each, might become a bit tight for sitting out on the benches provided.
Nice tidy cottage, easily accessed, with great walks from the doorstep, ideal for the dog.
Clean, well laid out accommodation.
Couple of minor niggles, the lounge / kitchen suffered with flies, there were two fly papers suspended from the central light, which at the end of the week was a bit unsightly, the toaster wasn't that great, the dining table was immensely sticky, anything put on it stuck to the table and had to be pealed off, but overall would certainly go back to Mellfell.
Reviewed by Andrew4.4★Jul 2021
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"The photography on the site is very clever as it makes the property look a lot bigger than it is."
Two of us stayed with 2 dogs and it felt cramped at times so I can’t imagine how cramped it would feel if 5 people stayed there! It’s described as pet friendly but I would dispute this as dogs need to be kept on the lead at all times and there’s a spot the size of a postage stamp for them to do their business. The text states, “two well behaved dogs welcome”, so if they’re well behaved then why do they need to be on their leads? There are eco friendly products in the cottage, washing up liquid etc, but no recycling facilities and you are asked to dispose of any recycling yourself by taking it off site. Whilst I understand that they are saying they don’t have the facility because of the location, I would argue that at £700 a week, they could easily provide a separate bin and dispose of it themselves at very little cost. I don’t see why holidaymakers should be responsible for this. People have mentioned the Prosecco & chocolates that are there on arrival and yes, it’s a nice touch, but there was no personal greeting and the only interaction I had with our host was her asking me to put the dogs on their leads when she popped up in the courtyard one day. They were doing nothing wrong and completely under control. All in all, the property was a disappointment but couldn’t fault the beautiful surroundings.
We are sorry that the guests found that some aspects of our lovely cosy
cottage detracted from their full enjoyment of their stay at Mellfell
cottage. I do not live close to the cottage and did not meet the guests
as stated in their feedback. If I had met them I would have explained
that the request around removal of recycling and waste to the main
container outside the cottages is in line with Covid 19 guidelines,
however the guest can choose to leave the bin for the cleaners to
remove.
All guest are given our phone numbers and we are happy to be contacted
throughout the stay.
Property Owner
Reviewed by Sandra2.8★Jun 2021
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"This was an incredible experience!"
Kids were excited about everything and didn’t want to leave ‘ever’. It is well equipped with everything you might need and more. It felt like home.
Very warm, open fire, super clean and we found organic Prosecco and chocolates in the fridge on the first night we arrived! Definitely coming again and again!
Reviewed by Elena5.0★Apr 2021
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"Cottage was really nice in a quiet location off Ullswater."
Poor check in/check out times
Reviewed by William3.8★Oct 2020
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"We had a great stay at Melfell Cottage."
It was what we expected from the listing. The location is out of the way and therefore quiet but also means that you are quite a distance from pubs etc without driving.
I would highly recommend staying at this cottage.
Reviewed by Ben4.4★Sep 2020
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"Very well equipped and comfortable, cosy cottage with everything we needed and more."
Perfect location to explore beautiful Ullswater.
Reviewed by Kevin5.0★Sep 2020
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"A big farmhouse in front of this cottage which blocking entire view."
It’d be handy to have a freezer so can make ice cube or freezing cooler box ice pack.
Reviewed by Jing3.1★Aug 2020
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"We stayed here over the New Year and it was everything we thought it would be and more."
Very clean and immaculately tidy.
There was prosecco and biscuits on arrival which I thought was a lovely touch as well as the cottage being decorated for Christmas which made it feel very festive.
The open fire made it feel very cosy during the cold winter evenings, wood was provided on arrival and it was easy to purchase more from the farm once we had run out.
It was a great location for exploring the surrounding area of Ullswater and within an hour you can walk from the cottage to Aira Force.
I couldn't fault anything with this cottage. The beds were comfy, with towels provided and the kitchen was very well equipped with all the appliances you need.
Dog friendly which is a must for us with dog bowls provided.
I would highly recommend this property and would love to stay here again in the future. 5 stars.
Reviewed by Kerry5.0★Dec 2019
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"Lovely cottage in a great location."
Reviewed by Gemma5.0★Oct 2019
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"The cottage was great - in a lovely, quiet setting - but close to Ullswater, Pooley Bridge, etc."
Very comfortable and well equipped. Chocolates and flowers on arrival was a nice touch. Minor problem with the WiFi sorted out very quickly. All in all a great place to stay - hope to be back!
Reviewed by Hazel5.0★Jun 2019
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"The description of the property was misleading."
We are still waiting to see the four poster bed which was supposed to be in the master bedroom.
Did not exist.
The cottage was NOT a 5 persons facility, it had 3 single beds in the 2nd bedroom.
With 3 grown up boys it was cramped and uncomfortable. The boiler/heating system was remotely controlled, it was cold on most days
We had to call the owners during the stay as the shower and internet did not work.
Very disappointed in the accommodation and might not use Sykes holiday cottages again.
Many thanks for your feedback, we have fed your comments back to the owner in order to maintain our property standards. Your views are as valued as your initial booking so that we can keep providing the best UK holiday experience.
Your points will also be reviewed to ensure that our property descriptions are accurate and not misleading.
If you feel that you'd like to discuss your points further, please don't hesitate to call on the details below.
Our lines are open 7 days a week from 9am until 7pm.
Property Owner
Reviewed by Tara1.6★May 2019
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"The cottage was excellent and met all our expectations."
This was the third time we have used Sykes to book a cottage and have found the service you provide to be excellent
Reviewed by Stuart5.0★Feb 2019
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"Great place and lovely people."
Reviewed by Paula5.0★Oct 2018
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"Beautiful location, lovely property had everything and more."
Would love to go back another time.
Reviewed by Hilla5.0★Aug 2018
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"This accommodation was lovely, it was very well equipped with dishwasher including tablets and other cooking essentials."
The bathroom was a good size with plenty of toilet rolls and soap. The beds were super comfy and the lounge/ dinner area was lovely in front of the log fire of an evening. The whole house smelt fresh and clean.
It was in a good location and quiet. Very enjoyable holiday destination.
Reviewed by Kevin5.0★Mar 2018
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"The cottage was well equipped and perfect for our holiday."
We have stayed on the farm many times over the years and have loved being back there.
Reviewed by Sarah4.7★Mar 2018
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"Excellent cottage had everything we needed excellent location with great views close to some really nice walks highly recommend."
Reviewed by Mark5.0★Feb 2018
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"Lovely cottage chocolates and flowers on arrival new bedding and towels."
Great location,
Reviewed by June5.0★Jun 2017
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"Wonderful to find the owners had decorated the cottage for Christmas for us."
The children were so excited!
Reviewed by Irene4.8★Dec 2016
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"Nice cottage, great location, dog friendly and welcoming."
Reviewed by Kate4.2★Dec 2016
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"The cottage was lovely, clean and comfy."
The only things we missed were a washing machine which would be really handy especially if you're walking and getting muddy and also have kids! There's a dishwasher but to be honest I'd rather spend 15 minutes washing dishes and have a washing machine there instead.
Also the Wi-Fi only worked very irregularly, we only really had Wi-Fi for a day or so and it didn't work the rest of the time.
Reviewed by Andrew4.4★Aug 2016
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