Solway Firth View

23 Customer Reviews

• "This was a family holiday, consisting of elderly parents with mobility issues so the one level accommodation was ideal, also our dog enjoyed the enclosed garden."

  A generous welcome pack was provided for us and the owner was quick to respond to an enquiry during our stay. We really enjoyed the holiday, cottage was clean well equipped, warm and comfortable. Nearby friendly golf club, course excellent. View from the property was just as the name says "Solway Firth View" loverly, many thanks.

  Reviewed by Joy4.1★Oct 2024

• "Lovely sized house with a great enclosed garden House needs some TLC Sofas were so uncomfortable and a leaking radiator in the kitchen which had been reported by the previous guests."

  . house was covered in cobwebs which clearly had been there for a while.

  Thank you for your feedback. I’m pleased you appreciated the size of the cottage and the lovely enclosed garden. Apologies about the radiator and cobwebs. The radiator has now been replaced with a brand new one. I have a fabulous cleaning team who take pride in their work, and genuinely do their very best to ensure our lovely early 1900’s cottage is cobweb free at the start of each stay. I’m in the process of making some upgrades to the house, which will include new sofas. Hope to welcome you back in the future. Property Owner

  Reviewed by Jacqueline2.5★Aug 2024

• "Absolutely loved staying here at Solway Firth View."

  It was very peaceful , warm and welcoming to both us and our dog. The garden was lovely and secure. Lots of homely touches. We would love to stay there again. The only reason for not giving 5 stars were a couple of maintenance jobs that needed attention, leaking radiator , missing front door keys and missing door handle in main bedroom.

  Reviewed by Jean4.7★Aug 2024

• "Where to start."

  After coming to powfoot for over 30 years this is the worst place we have stayed. The cottage is damp filled, we had to leave 2 days early as we felt it took unsafe to sleep in Each room was outdated, filthy cobwebs dust dirty carpets, wall, under the seats. The bathrooms both had mould, again indicative of damp problems, disgusted by air fresheners No dryer, on rainy days all to be had was radiators, making towels and clothing stink of damp. Spilt food from previous rentals found under cooker when sweeping. Airing cupboard which housed vacuum and mop, filthy, covered with dog hair. We have photos of all we have highlighted taken on our 2nd day Our holiday ruined and our budget. Terrible service from the owner, only contact was a cleaner who clearly doesn't do their job Complaint raised with Sykes on the Sunday 4th August, who said they'd contact the owner and still yet to hear back from them. Review left on trip advisor and intent to seek legal action Disgusting at best. We are NHS frontline staff, time together is rare and precious, we have a disabled child, so this should have been our safe, comfy, quiet space, ruined by the misrepresentation of a not so lovely cottage and sub standard service.

  Thank you for your feedback. I’m sorry Solway Firth View did not meet your expectations. I have a fabulous cleaning team, so I was surprised to hear of the cleanliness issues. When you spoke to my property manager during your stay about the washing machine which is advertised as a washing machine only, he proactively asked if there was anything else he could help with. If you had mentioned any issues with cleanliness or damp he would have immediately arranged for someone to attend to resolve any issues found. I take feedback very seriously, however unfortunately on this occasion Sykes failed to contact me to advise you’d been in touch and I’m aware Sykes have apologised for this. I’m very sorry I did not have the opportunity to resolve your disappointment prior to you publishing this review. Property Owner

  Reviewed by Andy1.3★Aug 2024

• "Whilst the property sleeps 6, it doesn't really accommodate 6."

  The kitchen is too small to lay out 6 plates and the furniture in the lounge area is too small for 6 people. It is, mostly, all on one level, however there are some different height edges between the doorways and a step down to the main bedroom so may be unsuitable for anyone with mobility problems. The cottage is in a good location and there is a good sized garden which was secure for our dog. As noted by previous reviews it is on a well used path and there are a lot of people walking passed all day. We visited in June and it was a busy path, imagine it would be worse in the height of summer. Overall, it's a pleasant cottage but overpriced against similar cottages we have rented.

  Thank you for your feedback which is important to me. Your points have been noted and I do have plans to upgrade the seating in the main lounge during the quieter winter months. I’m pleased you enjoyed the location and I would be pleased to welcome you back in the future. Property Owner

  Reviewed by Susan3.8★Jun 2024

• "Shirley and Mags, Thank you for a lovely holiday we usually use your little cottage around the corner but decided to try this one so glad we did everything we needed."

  Only gripe nettles in garden running rampant. We will see you next year hopefully for 2 weeks . Once again thank you. ( OAP's on tour)

  It’s great to have you staying with us again and this time at Solway Firth View! Thank you for your feedback on the garden, it’s noted. Would love to welcome you back on your tour next year at either property. Thank you once again Property Owner

  Reviewed by Keith4.1★May 2024

• "I would like to have given this property top marks, the setting and view certainly would deserve that."

  However, the heating was inadequate - the bedrooms were freezing cold and the water temperature set too low so that the shower was cold, the cottage was dirty and needed a good spring clean, and there is rising damp in the master bedroom and adjacent bathroom.

  Thank you for your feedback and my apologies on this occasion the cottage did not meet your expectations. Unfortunately sometimes the heating settings get adjusted, however we would always be on hand to get this resolved if you got in touch for help. I’m very surprised to hear about your concerns around cleanliness, as the cleaning team take great pride in their work. Thank you for flagging the small areas of dampness, this has now been addressed. We hope to welcome you back in future. Property Owner

  Reviewed by Linda1.6★Oct 2023

• "Our second stay at this property and a beautiful area."

  But the property is well overdue a update as its very tired inside. Also the phone number supplied on the site you get no response from. Phoned numerous times and left messages, but no reply.!.

  Thank you for your feedback, pleased you appreciate the beautiful area. Sorry that you weren’t able to get in touch with Mags, I expect she may have been working in an area with limited signal. I assure you she is usually exceptionally quick to respond and resolve any queries. We’re currently refreshing the property after a very busy summer season. We would love to welcome you back in future. Property Owner

  Reviewed by Denise2.8★Sep 2023

• "Thanks so much for your welcome gift."

  Lovely and appreciated. Fab view and fantastic secure garden for dog....he would not come in. Two moans.... kitchen small even though we'll equipped.... missed a dishwasher. Came in and had to rewash all the cups as tea stained from previous holiday makers. Needs a dishwasher.!!!! Settees move as you sit down which causes you to grab something. Needs updating in certain points. However, thanks for the use of the holiday cottage. Much appreciated. All the best.

  Really pleased to hear you appreciated the Welcome pack and your dog enjoyed the lovely large and secure garden! Thank you for your feedback about the kitchen, and sorry to hear you found some crockery was not clean, although unfortunately the original layout of the very old cottage means the kitchen is too small to install a dishwasher. Your feedback on the sofa is noted too, I’ll see what can be done to rectify this. Would love to welcome you back in the future. Property Owner

  Reviewed by Wendy3.4★Jul 2023

• "Lovely cottage great views,nice garden to relax in,maybe some comfortable garden chairs would be good."

  Bedrooms very good size,kitchen a little small but had every thing we needed.Only annoying thing was the toilet cistern was running all the time we did report it but for the whole week it was constantly making a noise. But the cottage was great,garden was safely enclosed Powfoot is a lovely village, plenty of walks from the cottage. Would defiantly recommend and would stay again if returning to the area.

  Thank you for your lovely feedback about the cottage, fabulous enclosed garden and the wonderful village. I’m sorry about the toilet running, as soon as it was reported my property manager endeavoured to secure a plumber appointment to rectify this. Thank you for recommending the property to others, and I’d love to welcome you back to Solway Firth View in the future. Property Owner

  Reviewed by Wendy4.7★Jun 2023

• "Location is great, cottage had everything we needed."

  It was a very good week

  Thank you very much for such lovely feedback. Would love to welcome you back in the future. Property Owner

  Reviewed by Sam4.7★May 2023

• "The cottage needs a good deep clean and needs decorating."

  We also found it very cold as the radiators didn’t get very warm. Beautiful location though.

  Hi There, we have had very good reviews on the cleaning previously so are surprised you had some issues. We wished you would have contacted us during your stay as we would have reattended for you. We have checked the radiators and found no problems but we will monitor this going forward. We are glad you loved the location and hoped you enjoyed your stay overall. Property Owner

  Reviewed by Christine1.6★May 2023

• "We (2ad and 4ch age 7-11) had a wonderful stay at this cottage."

  From the pictures I wasn’t sure if it was two cottages side by side but it’s all the one cottage, so was a relief. Wonderful location, right on the beach. Great size garden, half of which is stoned incase you need to park the car. Dog hated the stones but luckily there was a path she could use to get to the grass lol. A washing line too which was fantastic. A nice view onto a field with horses too. The house inside was great, a brilliant size. The main bedroom was beautiful and spacious. The other bedrooms were great too. The kitchen, though small, was fine for our needs and had lots of utensils which was great. The house is situated on a path which leads to the beach so there are lots of people passing. This wouldn’t be a problem but our dog barks at people constantly so if I would’ve known, I may have avoided this property (glad I didn’t!) but just incase this is an issue for someone. We got cold at times, especially in the evening and at night. The heating is timed, so could do with a wee heater to use for the bedrooms, especially the main bedroom. Maybe some extra pillows and blankets too for us with no blood. The shower base filled quite quickly so may need looked at. The bath plug was hard to get out too…we used my sons plastic arrow set lol to stick to the plug then pull it out. Enjoyed a few baths. The beach is weird. I’m sure there is history regarding it. There are bouts of sand, dry and wet, severe muddy sand and loads of bricks and rocks. The kids just loved going for walks along the beach. We done it morning noon and night. Take a torch!! Maybe wellies or decent walking boots too. The only one downside was there is no local shop, so it was quite a trek to just get milk etc so stock up on supplies when you go to the supermarket. We would return in a heartbeat. The games in the cottage were great, I got halfway through a jigsaw! Just ideal, and thoroughly recommended.

  Reviewed by Leanne5.0★Apr 2023

• "Great position and outlook."

  Comfortable and clean cottage. Very friendly village with good food available at the nearby hotel.

  Thank you for the lovely feedback! We hope to see you again soon. Property Owner

  Reviewed by Anne5.0★Oct 2022

• "Lovely property in beautiful position."

  Nice garden with good car parking and gates. Beautiful views and very comfortable. Only downsides are the very small kitchen and the light fitting in the passage which bangs the head of anyone over 6ft! Bottom line - we had a great stay in a wonderful cottage.

  Hi there, We have not encountered this issue before so thank you for bringing it to our attention, we will look to replace the light fitting so our taller guests can rest assured this will no longer be an issue. We hope to see you again. Kind regards Property Owner

  Reviewed by Alistair4.7★Sep 2022

• "Loved the cottage and the area."

  Would have no hesitation to recommend this to friends.

  Amazing news, thank you so much for the review, we hope to see you again x Property Owner

  Reviewed by Brenda4.1★Sep 2022

• "Lovely cottage in a fabulous location."

  Ideal for our dog as the garden is very secure. Clean and well equipped. Sofas in lounge not super comfortable but ample seating for the accommodation. We had a lovely week and appreciate the preparations that were made for our arrival including a very generous welcome tray. We will definitely be booking again.

  Thank you for your feedback, we are glad to know you enjoyed your week away and are thrilled you want to book with us again, see you soon x Property Owner

  Reviewed by Sheila4.4★Aug 2022

• "Whilst in a lovely location, the property was not cleaned to a reasonable standard."

  There are issues with the toilet within the shower room (unable to flush without removing the cistern lid). The shower itself has a tile that is extremely loose, and using the shower would only make matters much worse. We attempted to contact the number given in the guest instruction book, several times, but the number was either wrong or switched off. We therefore contacted Sykes, but no feedback was given. The cottage needs a deep clean, and the shower room needs attention. If these issues were corrected, I would certainly come back to the cottage.

  Hi, Thank you for your feedback, the problem with the toilet and the tiles were fixed right away, apologies for the inconvenience and for the issues you had getting through to our contact, they were previously in a remote area and calls may have struggled to come through. We have now changed our cleaning company and we are very pleased with their work. We do hope you will come back and see the improvements that have been made. Kind regards Property Owner

  Reviewed by Carl2.5★Jul 2022

• "The property was very clean and very well equipped apart from maybe one thing."

  We found the settee and chairs in the lounge quite uncomfortable. The area was lovely the views lovely. On the hole a very nice place to stay.

  We are glad you enjoyed your stay with us! We hope to see you again. x Property Owner

  Reviewed by Teresa4.1★Jun 2022

• "A very comfortable and spacious cottage, with lovely views."

  We really enjoyed our stay, thank you

  Reviewed by Christine4.7★May 2022

• "There was a warm welcome to the property for us all (treats for us and the dog) and the location did not disappoint."

  A comfortable cottage with great views and a big, fully enclosed garden. Ample parking too. It was the perfect place to unwind with lots of walks straight from the door (lots of information about these and places further afield to visit in the info book provided). This was a genuinely dog (and people!) friendly cottage and we may well be back!

  Reviewed by Ruth4.7★May 2022

• "Lovely holiday, we were 2 couples of each side of 70 and a dog."

  Lewi had a ball of a time in and out of the sea while we had a leisurely walk along the beach. The house was comfortable, although the back bedroom may need a new mattress soon, with a small but well equipped kitchen. Having 2 bathrooms was really good. The view from the front is great and the garden at the back was sunny and nice to sit out in the late afternoon. The village and the villagers are really friendly with home baking at the side of one house and a garage sale with lots of plants at another. The hotel is within walking distance and the food and staff are great. Dogs are not allowed inside but there are seating outside with fabulous views.

  Reviewed by Elaine4.4★Apr 2022

• "Lovely cottage well equipped."

  Cosy. Back garden ideal for pets and young children. An issue with garden bedroom electrical sockets not working below window. Having WiFi was a great boon. Will come back and will recommend.

  Reviewed by Janet4.4★Feb 2022

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