Thimble Hall

17 Customer Reviews

• "Beautiful house, really lovely property in a great location."

  However the maintenance needs to be improved. It was clean enough and warm when we arrived. We saw the cleaner who told us there was an issue with the heating and that someone would attend the property. The upstairs heating didn’t work at all. Luckily it was quite mild so didnt matter and downstairs was fine. No one came all week. There was poor provision of basics such as toilet roll which ran out after less than a day. The village shop was closed so it was a 15 minute drive for toilet roll!!! Enough wood for one fire at least would be great. Three dishwasher tablets and poor cleaning equipment. The drying rack is broken. Overall we had a wonderful stay but compared to friends in cottages on the village it wasn’t well supplied.

  Reviewed by Helen3.1★Nov 2024

• "Lovely house!"

  We had people from Berlin with us who were in the Lakes for the first time and loved it! The location is perfect with easy access to Grasmere yet set in grounds that make it feel very rural and private!

  Reviewed by John4.7★Oct 2024

• "Thimble Hall is a lovely cottage in a great location."

  We were disappointed that there were no basic supplies, eg, salt and pepper shakers were empty, no ice or ice tray, no washing powder. Even the cleaning pack would not have been sufficient for our stay if extra dishwasher tablets had not been left by someone else. There was also only one roll of toilet paper in each bathroom for four people for a four night stay. We have travelled a long way and didn't expect to have to purchase basic everyday items such as these. We would have expected a few more basic items to be provided. Also, the bathroom heating was on when we arrived but went off overnight and never came on again (and we couldn't see how to do it manually).

  Reviewed by Ruwan3.4★Oct 2024

• "An extremely spacious and comfortable property in a great location which combines feeling secluded and private with being only a short, 2 minute walk from the centre of Grasmere."

  Thank you for taking the time to leave feedback. We are pleased that you enjoyed your stay, and we hope to welcome you back again. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Christopher4.1★Sep 2024

• "Property not cleaned properly, urine around base of master bedroom toilet, dust around numerous places around the edges, cobweb above door in master bedroom, heating not working, later managed to get downstairs working."

  Floor in hallway and kitchen soaking wet upon arrival, cleaner must have done a mad dash before I arrived at 4pm. No visitors book for comments. Settees in both living rooms very uncomfortable. Beds also uncomfortable. Sykes/Lakeland Lovers slow to respond about heating and oven door seal. On the plus side a spacious property, lovely setting, fairly well equipped, although not leaving enough toilet rolls is not acceptable and a bit mean. Left early on the Thursday due to poor quality sleep. Registered a complaint, awaiting someone to get back. Feel like we haven't had a relaxing holiday. You have issues with your cleaners and maintenance people.

  Thank you for taking the time to leave feedback following your stay. We are sorry that your stay was not as expected. Your comments have been passed on to the relevant teams. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Paul1.6★Sep 2024

• "Property location is so private Property is amazing , and the photos you have do not do it justice Much nicer than pictured High standard of fixtures and fittings Cutlery and appliances high standard Underfloor heating on real slate tiles in kitchen amazing but not listed One of the best properties we have stayed in ."

  .. I had to choose this myself and only given a week to do so as property we had booked seven months ago had scaffolding all around and only given a weeks notice .Also property alternitves you sent were not even same as my search . I found this myself and had to pay £300 more . But thankfully the property " I " found was amazing !

  Thank you for your feedback. We are sorry that the suggestions we provided you that matched the original price did not suit you, unfortunately we are tied to what properties are available. We are glad that you enjoyed your stay at Thimble Hall and found it exceeded your expectations. Lakelovers Owner Team Property Owner

  Reviewed by Jean4.7★Mar 2024

• "Excellent location - easy walk into village but with a very rural feel."

  Thimble Hall has a lovely cottage feel to it and the open plan kitchen/dining area was great for everyone to be together. With loads of fabulous walks straight from the house and the CoOp/cafes/bars for food , we didn’t move the car all week. The showers in the bathrooms were great but if you are short the bath is hard to get out of ! It was wonderful to see red squirrels in the garden every day - a real bonus.

  Reviewed by Helen4.7★Jul 2023

• "Lovely place - this is the 3rd time we have stayed at Thimble Hall and we intend to keep coming back"

  Reviewed by David5.0★Jun 2023

• "Good property and really enjoyed our stay."

  Might be an idea to put a notice on the small gate that connects to the YHA property - we had 3 people who thought Thimble Hall was the YHA! TV needs sorted out as well. It set itself up again every time we switched it on. Location was excellent and layout downstairs was great. Saw some deer and the occasional red squirrel in the garden. Have already stayed at Thimble Hall previously and would stay there again. Thanks for a good holiday.

  Reviewed by Jane3.4★Jun 2023

• "The house is lovely and we came back a second time."

  We woukd come again but there are a few things to tighten up on....: 1. Sky TV remote was not working an looks like it had not been working for some time from the note left by lakelovers. Please replace. 2. Please provide an ice cube tray or two in the freezer. So simple to provide. 3. Please don't provide wet logs. They do not burn. 4. Boiler has a leak and wet our stuff on the work top in the utility room.

  Reviewed by David5.0★Oct 2022

• "Great place to stay Cottage in an ideal location, clean and spacious Only gripe is that the sky+ remote does not work the sky box - had to change channels on the box itself which was a pain."

  But weather was excellent so rarely used. One of the gas rings does not work on the hob, front right. Not stay alight even when tried to ignite with a match. Rest are ok - but could be potentially dangerous Left the above issues on a hand written note on leaving - so hopefully sorted for the next guests

  Reviewed by Nicholas4.1★Jul 2022

• "Lovely house in an idyllic location."

  Just a few small things that could be improved. The kitchen facilities could do with a little more thought, there were only 2 decent wine glasses in a property that sleeps 6-8 people. There is a coffee machine, but no coffee pods were provided. Cleanliness could be improved - in the bathroom, glasses for toothbrushes were not cleaned from the previous guests, and hardly any toilet rolls or soap provided.

  Reviewed by Louise3.8★Mar 2022

• "May be useful too mention all the bed are futon style."

  Which means they are much lower than most beds . . There will be some people who may find it difficult too get in and out of bed . I work in a medical clinic so can see it may be difficult for some people … it’s only a small few but worth a mention The cottage is beautiful and in a super spot and well eqipped .it’s very comfortable and warm . Would def return .

  Reviewed by Helen4.7★Nov 2021

• "Absolutely stunning location."

  The owners have obviously spent a lot of time and money and effort making this a cosy and beautiful cottage. It’s a shame that the cleaning staff do not continue this ethos. It wasn’t just that things had been missed once - the dust was so thick in places that it was easy to believe it hadn’t been done for weeks. There was old food in the cupboards and the freezer, there was hair everywhere - the bath, the stairs, in the bed - the sofa looked as if the last person in had just stood up. I made the mistake of dropping my toothbrush and it went under the bath - quite possibly the only time it had seen a brush. But after a couple of hours with a hoover and some disinfectant we had an amazing holiday.

  Reviewed by Sarah4.1★Sep 2021

• "Lovely location with private garden, very spacious, nice décor."

  Reviewed by Grant3.8★Jun 2021

• "Gorgeous house in a brilliant location."

  Two minutes walk into the village and close to some great walks. Instead of travelling by car we used the bus service which was another great way to see the lakes and proved to be good value for money! The house is beautiful and very well equipped.. only a couple of negatives but Lakelovers sorted what they could the same day. Will definitely book with Lakelovers again and would love to return to Thistle Hall ... highly recommend both!

  Reviewed by Deborah4.4★May 2021

• "Unhygienic and not COVID safe Very poor communication with Sykes, to many errors"

  Reviewed by Martin1.3★May 2021

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