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"We had a lovely week , cottage so comfortable and welcoming ."
In a great location love the name the Butts , so full of history .
Only one issue , not a complaint could just be timing , shower turned from hot to cold suddenly , then water pressure dropped daily .
Would not stop another visit .
Thank you for your 5* rating. we are so happy you enjoyed your stay. The water pressure can drop at times in all the old houses in the butts, we are looking into how we can improve this. We hope to welcome you back again.
Property Owner
Reviewed by Iris5.0★Sep 2024
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"Fabulous cottage, so clean, well equipped and comfortable lovely furnishings."
Deceptively spacious, all you need for a great break away.
Thank you for this amazing feedback, we are so happy you found your stay at the stables perfect. We love to see you return again in the future.
Property Owner
Reviewed by Jennifer5.0★Aug 2024
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"Thanks for another wonderful stay - love the cottage and love Alston!"
Thank you for your amazing feedback. we really appreciate you returning to the cottege and your positive feedback. we would love to welcome you back again anytime.
Property Owner
Reviewed by Jo5.0★Jul 2024
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"We had a lovely week the property was only let down by the sofa’s."
Even though we aren’t old or have medical issues they were just to low which made them hard to get up from and uncomfortable to sit for a period of time. We would definitely return to the property if this was sorted as everything else was fabulous.
Hi Mr Farrel, thank you for your feedback. I'm so sorry you found them uncomfortable. We have actually replaced the sofas just after you left with a new suite - sorry you missed this, but hopefully would be of better standard for you if you were to return again in the future. Thanks again for visiting! Chris and Grace
Property Owner
Reviewed by Brian4.7★Jul 2024
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"Gorgeous cottage - spacious accommodation right in the centre of Alston."
Extremely clean, well equipped and cosy.
Thank you for your amazing 5* review. we really appreciate you staying with us and enjoying alston and the stunning area around the town. Thanks again.
Property Owner
Reviewed by Kimberlie5.0★Jun 2024
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"Bedroom very comfortable bed and bedding."
Bathroom,kitchen perfect for our needs.
lounge settees to low and drab,curtains defeat the object of long radiator by blocking out heat (far to long) and dead plant not a inviting look.
The noise from upstairs is ofputting we appreciate they are a young family but a peaceful holiday it was not.
As a couple in our eighties the Parking was an issue.within a few hour of arrival we were blocked in.
it took my grandson 15 min to reverse out of parking spot.
when we returned it was impossible to re park our car.
,luckily a local resident came to our help and asked the person from Gilmore house to move his car.
This he did he also stated that the place were he parked came as a private parking space with the property he was renting.This issue needs sorting out.
He was very concerned that as my husband is disabled he kindly offered to park on the high st for the rest of his stay,he also called the next day to say he was sorry for inconvenience he had caused .
Thank you, we appreciate your feedback and we are sorry to hear that your stay didn't meet your expectations.
We are waiting on the delivery of a new sofa suite for the lounge which will be arriving in the coming weeks, apologies the current ones aren't to your liking.
We understand the parking and the narrow cobbled streets of Alston can be challenging at times due to the old setting, however we are lucky to have parking access directly infront of the property, which can be hard to come by in Alston. We are lucky to have such helpful neighbours!
Property Owner
Reviewed by Catherine3.1★May 2024
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"Our second stay at The Stables was a lovely as the first a year previously."
A really comfortable and well-sized property that's perfect for a couple (and a dog). Lovely welcome pack and the Christmas decorations made it very cosy. Thanks again for a lovely stay.
Thank you for your 5* feedback, we really appreciated you returning and that you enjoyed your christmas week in our home.
Property Owner
Reviewed by Matthew5.0★Dec 2023
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"Excellent accomodation
Everything you could possibly need."
Location perfect for touring
Thank you for your really positive feedback. Alston is a great central location for both the lakes and north east of england.
Property Owner
Reviewed by Janet4.7★Oct 2023
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"Lovely cottage it had everything you needed."
Fantastic location.
Thank you for your amazing feedback and 5* rating, we really appreciate this. We are so glad you enjoyed your stay in our property. Alston is a beautiful place to spend relaxing time in.
Property Owner
Reviewed by Sarah5.0★Sep 2023
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"Great property."
Very clean and comfortable. A little tricky to find but we got there ok. Shame the weather wasn’t better for us but nothing anyone can do about that. Beautiful location.
Thank you for your amazing feedback and 5* rating, we really appreciate this. We are so glad you enjoyed your stay in Alston and at our property.
Property Owner
Reviewed by Karen5.0★Sep 2023
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"The courtyard was not very welcoming, and the two sofas were so uncomfortable, but everything else was fine."
Thank you for your feedback and that you enjoyed your stay with us. We always appreciate ways to improve the accommodation. Thanks Grace and Chris
Property Owner
Reviewed by Barbara4.4★Jul 2023
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"Neither property or Alston suitable for us I'm afraid, we decided to cut our holiday short and come home after 4 days."
We're seniors (50s/60s) with the aches, pains and mobility issues which comes with older age so the sofas were out of bounds as you are practically sitting on the floor, we ended up moving the little table into the middle of the room and sitting on dining chairs. The kitchen pictures show shelving on the walls but they aren't there anymore, crockery and glassware tucked away in a bottom cupboard hard to bend down to. The shower isn't powerful and the outside space is not inviting, a tiny concrete square between buildings at the back which means a 360 view of brick walls. Similarly, the view from the living room is also of a large brick wall and the upstairs tenants car which is parked a foot away from the living room window when he's in. Alston has several independent shops, a post office, a Co-op and a handful of pubs/eateries.
Recommend Alston House, food & drink was great. Don't recommend the 'take-away' pizza was awful. Drove to Penrith one afternoon, travel time 30-40 minutes over the hills with wonderful views. We wanted to be much closer to the Lakes/larger town/decent views but the blame for not getting that in Alston is all ours as we didn't carry out the appropriate amount of research needed to source it. Cathy & Kevin, June 2023
Thank you for feedback, we are sorry to hear your trip wasn't as you had hoped. We feel the property details and photos do portray the cottage correctly, stating an enclosed yard, so sorry to hear we were not what you were looking for. As for the kitchen shelves, they were taken down due to maintenance work and sadly were unable to be refitted at the current time. Alston is a lovely small, quiet market town, and the perfect base if you are willing to travel to both Cumbria and the Lakes. Regards.
Property Owner
Reviewed by Kevin2.8★Jun 2023
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"A really lovely homely cottage, it has everything you would need for a really comfortable stay, a lovely picturesque village, fantastic walks by the river for our dog."
Would definitely go back again.
Thank you for your amazing feedback. The area is beautiful and very quiet. We would love for you to return. The area is perfect for relaxed walks, the dogs love it. Thanks again.
Property Owner
Reviewed by Sandra5.0★May 2023
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"This was a lovely cottage and we enjoyed our stay."
The only remark I would make is that the cottage is quite difficult to locate when you first arrive so maybe give your customers a little more further instructions before arrival.
Hi Thank you for your very positive feedback, we have updated the arrival information and we hope this helps future guests when travelling over. Thank you for staying and the important feedback.
Property Owner
Reviewed by Lyndsey4.4★May 2023
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"Parking space is great , albeit a car parked outside Kings cottage opposite meant having to reverse out very carefully."
With a car parked there its almost impossible to reverse in
Thank you for your outstanding rating. We understand fully it can be difficult parking, the streets are very old and narrow, dating back to the 1700's. We are lucky to have a parking space. However, the town center does have parking available which is only a 1 minute walk away as an alternative. We hoped you had a lovely stay.
Property Owner
Reviewed by Michael5.0★Apr 2023
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"The owners gave us directions to the property and checked everything was ok."
Spacious cottage in Alston within easy access of various walks and the Steam Railway. Good base for visiting High and Low Force at Bowlees and Ashgill Force. We also visited Durham Cathedral about 1 hour away. We were lucky with the weather and had a brilliant time!
Thank you for your lovely comments, we are glad you enjoyed your stay. High and Low force are beautiful to view and close by. Durham is a stunning city and has loads of attractions, the Cathedral is amazing.
Property Owner
Reviewed by Lynda5.0★Mar 2023
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"The only thing that spoiled the stay was the occupants above (who sounded like ..."
The only thing that spoiled the stay was the occupants above (who sounded like elephants stomping about) other than that everything was excellent
Hi thank you for the review, this is the first time we have had any concerns regarding our neighbours. We will monitor this over the coming weeks but the area is a very idyllic peaceful setting. We hoped you enjoyed your stay otherwise.
Property Owner
Reviewed by Julie4.4★Feb 2023
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"Fantastic stay directions to the actual cottage would be only feedback"
Thank you for your review, we are so glad you enjoyed your stay at the cottage. We appreciate your feedback, we are aware the post code isn't taking guests to the front door and instead around the corner, so we are aiming to send out more detailed directions prior to arrival. Thanks again, Grace and Chris
Property Owner
Reviewed by Kevin5.0★Dec 2022
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"Perfect place for us and our small dog!"
It was amazing and comfortable. Had a warm lovely welcoming feeling. Would definitely recommend and be going back. One thing I would say is we struggles to find the apartment as it’s tucked away off a main road and the parking but other than that it was perfect!!!
Thank you for your lovely feedback. The apartment is tucked away. This feedback has alerted us to the fact that the sat nav directions are not totally exact. We will give future guests more detailed instruction. Thank you for this input.
Property Owner
Reviewed by Chloe5.0★Nov 2022
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"The cottage was amazing exactly like the photos."
I would highly recommend for family and friends to stay there. The flush in the toilet was a bit dodgy and it would constantly run the tank water into the bowl which became a problem during the night while trying to sleep even with the doors closed. I managed to fix it and then we had no problems. I moped up some water I had spilt in the living room and the tissue was really dirty. I'm not sure how, but the kitchen, bedroom and bathroom was immaculate. I had an amazing time and hope to stay here again in the future.
Hannah
Hi Hannah, Thank you for the feedback, we will be sure to look into the issues you have raised. We hope you enjoyed your stay otherwise.
Property Owner
Reviewed by Hannah4.1★Oct 2022
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"Lovely cottage , very welcoming lovely old town lounge upper windows dont close ..."
Lovely cottage , very welcoming lovely old town lounge upper windows dont close and need attension , very miinor but do need sorting
Thank you for the feedback. Alston is a lovely old town. We will look into the windows this week and make sure they close correctly. Thanks
Property Owner
Reviewed by John5.0★Oct 2022
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"The online pictures do not do this property justice."
It is much bigger than the impression given by the photos online.
The property is in an ideal location and is very homely and welcoming. Spotlessly clean and had everything we needed.
Highly recommended.
Thanks for such a lovely review, we are glad you enjoyed your stay in Alston. The small cobbled streets are beautiful this time of year with the autumn trees.
Property Owner
Reviewed by Matthew5.0★Oct 2022
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"Had a wonderful time in this well appointed cottage."
We were left a lovely welcome gift.
Cottage was spotless and had everything you would need. Would definitely recommend
Thanks for such a lovely review, we are glad you enjoyed your stay.
Property Owner
Reviewed by Gail5.0★Sep 2022
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"We have had a lovely holiday at 1 the Stables."
A nice spacious comfortable house. Wonderful countryside with spectacularly views in all direction. If we are back that way we will certainly try and book the same house again.
Thank you for your positive feedback. The local area is beautiful.
We are happy you enjoyed your stay and are welcome back anytime.
Property Owner
Reviewed by Nora5.0★Sep 2022
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"Excellent cottage with everything you need for a wonderful stay, only one bit of feedback and it’s really not a complaint one of the reasons we booked is because we thought it had a king size bed it doesn’t but the bed is very comfortable."
Thank you for the review, glad you had an excellent stay and enjoyed your time in Alston.
We appreciate the feedback and will make sure the description is updated on the website.
Property Owner
Reviewed by Helen4.7★Aug 2022
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"Lovely flat tastefully done to a high standard."
A real home from home. The welcome pack was a lovely touch including the prosecco.
Thank you so much for your lovely comments, we hope you had a lovely break!
Property Owner
Reviewed by Isabel5.0★Aug 2022
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