Connie's Cottage

11 Customer Reviews

• "An elegant and comfortable home in a lovely location."

  Log burner lovely as Autumn sets in. Thanks to owners and team. Booked again for next year.

  Reviewed by Martin4.7★Sep 2024

• "Not enough mugs plates glasses."

  Poor maintenance so front door very difficult to open and close. Shower broke. Heating controlled remotely by owners. It’s a very cold house. Plus points easy access parking area, quiet street, easy to walk to centre of Ambleside. Owners immediately contactable and responsive.

  Firstly I am very sorry that your personal circumstances means you feel the cold more than others. Guests are independently able to turn the temperature up to 22 degrees. You did keep pressing this (not turning like I said ) which meant that I had to keep resetting it remotely. You did ask me several times to increase the temperature and I did do this for you to a temperature well above what Sykes and Age UK advise for heating a room. I regularly checked the temperature and I could see that it was a toasty 24 degrees. Connie's cottage is a large, older property and the Lake District can be chilly in autumn and I can see it might be cooler than the temperature you choose to heat your own home. You did also manage to cause a lot of damage to the ensuite shower door. Your total destruction of the door hanging also had a knock on effect for the next guest. The replacement parts have now been ordered and will be fitted within 48 hours of inspecting the damage you caused. Overall I am very disappointed with your review as I think I was very fair with your continual requests. I do hope despite your comments you enjoyed your time in the Lakes. Property Owner

  Reviewed by E2.2★Sep 2024

• "We loved the cottage for its lovely decor, spaciousness, comfort and proximity to the town."

  Everything about the house was so well thought through and you had struck just the right balance between having every modern convenience and keeping the house authentic to its time. We don't have any complaints but we would have liked a visitors' book as these are a great source for finding places to go , things to do and places to eat. You did leave booklets but these aren't as good as people's direct experience. However, we found that the house really enhanced our holiday.

  Reviewed by Jan5.0★Aug 2024

• "Fabulous holiday property."

  Extremely comfortable with beautiful views of the fells and garden.. we managed a glimpse of the Northern Lights from the garden. It's ideal cental location was perfect for exploring the Lake District by foot, bus, bike or car. Highly recommend. We will be booking again for next year!

  Reviewed by Celeste5.0★May 2024

• "Connies cottage is in a great location for walks,we didn't use the car all week."

  The cottage had everything we needed for our stay,but we found it to be cold even when heating was on and a fire,we had to make sure all doors were closed behind us into room,kitchen and bedroom to keep them warm. Also poor lighting in main bathroom. The bed for us was hard and uncomfortable. I felt the house needed a proper clean and maybe a lick of paint. And don't look for connies cottage on the outside as it's called Braefield .

  Thank you Julie H - We are always keen to receive feedback to improve our guest experience. The week of your stay was a particularly bright but cold snap across the UK and especially in the Lake District where there was snow on the ground and the outside temperature didn't get above zero once. I have checked the Nest app and I can see that the temperature inside the property was a constant 19 degrees. Guests have an option to turn the dial up to 24 degrees themselves, independent of the "intelligent" thermostat, but if I had been made aware at the time I would have been able to make changes remotely and raise the temperature and duration of the programme immediately. I can only resolve a problem if I know about it ! The mattress is admittedly firm, but it was expensive and very high quality; many guests have complemented us on what a good nights sleep they have had - but I guess its personal preference and you must be used to a softer one. STOP PRESS - a new Housekeeping team has been appointed as of today, they replace the professional team that had previously cleaned the property, sometimes twice a week, for the past year. Property Owner

  Reviewed by Julie3.1★Jan 2024

• "Very comfortable property for four (only two of us this time) Thank you very much."

  Small points: We couldn't find any IKEA bags for the used linen. The key boxes were all undone when we arrived, not a problem for us of course. If there is an in house vacuum cleaner we would always run it round! Perhaps a decent sized tray for drinks and bread bin would be a plus. All minor things, we did enjoy our stay and would visit again. Thanks!

  Reviewed by David4.7★Dec 2023

• "A beautiful and well equiped property very close to all amenities."

  Loved our short stay.

  Reviewed by Ralph5.0★Aug 2023

• "Property was lovely and clean and cosy."

  Location was great close to Ambleside centre. Would highly recommend

  Reviewed by Jean5.0★Aug 2023

• "Great property, really well located, loved the decor and perfect for our family holiday!"

  Reviewed by Susan4.7★Jul 2023

• "We had a lovely stay at Connie’s cottage in Ambleside ."

  It was a mini breakaway for myself, my mum and family . On our arrival , we unfortunately went past the house as direction from the previous details not as accurate. It is a one way system from off the main road and we missed the off street parking beside the house . On entering the property , we noticed that it had a lovely little garden at the back but unfortunately we had to access this using the front door , our only exit out of the property . The back door had a key safe but the notice said we would have to make contact with Skye’s for the code . As we were only staying a few days we decided not bother.

  Reviewed by Christine4.4★May 2023

• "Excellent location with off road parking within a 5 minute walk of the town centre."

  However, sometimes it’s the small things that make the biggest difference. There was no hand soap in any of the three bathrooms, logs weren’t provided for the wood burner(never stayed anywhere before where this has been the case), hand written notes in a folder seemed a bit amateurish and being told to “google it” for instructions to start the fire seemed a bit lazy. A smart TV would have been nice for entertainment in the evenings(having the facility to use our own streaming services) and finally a microwave would have been a very useful addition.

  Thank you so much for providing feedback after your recent stay. As you correctly say we are very new to this - you were only our second booking ! As such it is really positive for me to hear what works, what doesn't and to listen to what would make a great holiday even more enjoyable. Just to add however that the TV in the front room is connected to the internet and can easily connect to all the main streaming services, however the wall mounted TV in the kitchen is an older Freesat style TV. Property Owner

  Reviewed by John3.8★May 2023

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