Over Ghyll

26 Customer Reviews

• "E really enjoyed our stay, the apartment was lovely and beautifully furnished."

  The parking space was a great asset. The only downside was that no cleaning products were provided. There was only one toilet roll and a tea towel. Only a tiny cleaning pack with 3 dishwasher tablets. We regularly stay in self catering accommodations and usually the basics are left for guests. So we couldn't really clean anything, luckily I take an emergency box of things and for the first time we used everything. If guests were to come from overseas then they would have to shop for everything. It would be good if some basics were left for guests if needed. We would stay in the property again but would remember to bring more with us.

  Reviewed by Rebecca4.7★Jun 2024

• "The property was very comfortable, clean and well equipped."

  Good furnishings, excellent beds, a real home from home. Good location. Good to have allocated parking. Marked it down a point as management by owner was disappointing. First time ever, and we self cater a lot, the welcome pack consisted of cleaning products and not a pint of milk, a welcome biscuit or edible product. Always a nice touch, even though we are self catering. No Fairy liquid or soaps. Manual very poor. No instructions what to do with rubbish, a fellow resident explained bin store to me. Heavy rain one day, chose a couple of DVDs (lovely collection) but DVD player not working. Contacted owner on number given. No reply.

  Thank you for your feedback. I am glad you found the property comfortable, clean and well equipped.The rubbish store is directly outside the property and is labelled as such. Thank you for informing us about the DVD player, this has now been replaced. Property Owner

  Reviewed by Judy4.7★May 2024

• "Great apartment for 2 people, tricky for 4 people with only one bathroom."

  Great for walking into town and good walking in the area. Would definitely go again.

  Thank you for your feedback, I am pleased you love the area and found the apartment comfortable. We love walking into town for a meal or drink in the evening. Property Owner

  Reviewed by Stella4.7★Apr 2024

• "Excellent accommodation."

  Recommend

  Thank you for your kind comments. I am glad you enjoyed the property. Property Owner

  Reviewed by Stuart5.0★Nov 2023

• "Delightful property with all amenities close by perfectly clean accommodation warm and well equipped ."

  Thank you for your kind comments, I am so pleased you enjoyed the property. Property Owner

  Reviewed by Ruth5.0★Nov 2023

• "Spacious well equipped apartment in quiet location just a 10min walk into town."

  Private parking is a bonus. Bathroom smelt bit foisty, quite mouldy round shower screen and few cobwebs with spiders in residence. Rest of the apartment was clean though.

  Reviewed by Allan4.4★Jul 2023

• "As with most properties would benefit from blackout curtains."

  Very bright in the bedroom from early in the morning. Comfortable apartment. Would stay again.

  Thank you for your feedback. We will take your comments onboard. We hope to welcome you back soon. The owner relations team - Heart Of The Lakes Property Owner

  Reviewed by Steven4.1★May 2023

• "The property was warm, clean and comfortable."

  It had a spacious feel in the living room and kitchen. The bedrooms were smaller but perfectly adequate and the king-size bed was superbly comfortable. The downside was a lack of cleaning materials. We like to clean the bath/shower after use for the next person so we had to buy cloths and cleaner. The small box of kitchen cleaning materials contained a 30ml bottle of dish cleaner and 3 dishwasher tablets. We don't use a dishwasher so had to buy dishwash liquid. If we did use the dishwasher the 3 tabs provided wouldn't do a week. There was no welcome pack but thankfully, after a long drive, we had brought milk, tea, coffee etc just incase. The info file didn't make what to do with bins or laundry clear. Sadly, due to constant rain and getting repeatedly soaked, we packed up and came home on the Thursday. Nobody can organise the weather and we knew that the Lake District can be wet so we half expected it.

  Thank you for your comments, we are glad to hear that you enjoyed your stay. As the property is self catering, there is not always a welcome pack provided. Thank you. We will take a look at the welcome booklet to ensure that the information is correct. Property Owner

  Reviewed by Margaret5.0★Mar 2023

• "This was the first Sykes booking where we found no Information booklet within the property."

  We had no information on any appliances, what to do with rubbish disposal nor used bedding and towels There was minimal soap provision in the kitchen and none in the bathroom. There was no central heating control and the shower on switch appeared to be inoperable. There was no advance notification of where the locztikn of the parking space nor the front door and no cear signage direction at the location.

  Thank you for your feedback. The central heating control is located in the hallway facing the entrance door as you walk in. The shower is electric and controlled by the control panel on the shower. There is also a fuse switch for the shower next to the bathroom light switch in the hall, this may need to be turned on if previous occupants have turned it off. This switch is clearly labelled shower. We are sorry that you had difficulties during your stay, had you contacted us on the number provided we would have been able to assist. Property Owner

  Reviewed by Paul4.1★Feb 2023

• "I ordered a cot a couple of months ago and had the email to say it had been ordered."

  Arrived at the cottage and no cot was there. No phone signal to phone the numbers for the caretakers, in the lakes so I understand the no phone signal. Really poor from Sykes, impossible to contact anyone. FAQs are very limited. No phone number to get hold of anyone from Sykes Will not use Sykes again.

  Reviewed by Chris3.1★Nov 2022

• "Had a lovely week at Over Ghyll."

  The flat is well equipped with everything you need. The only thing that needs attention is the light in the small vestibule entrance which was broken and made getting the key in the door difficult.

  Reviewed by Jean3.8★Nov 2022

• "Over guhll did exactly what it said on the tin a wonderful apartment in a wonderful setting li a great position to visit all the attractions the lakes have to offer."

  One drawback I the steep climb from Ambleside to the apartment not for the handicap or faint hearted

  Reviewed by Dennis Louis5.0★Oct 2022

• "Really clean with everything we needed for a great stay in the Lakes."

  Thank you.

  Reviewed by Phil5.0★Sep 2022

• "Lovely apartment would stay again as it’s so close to lake Windermere so was nice and easy for all water sports and to get into the town with plenty of shops bars and places to eat, kids loved it got a few steep hills getting back to apartment so if you are older or have any health issues could be a struggle I found it hard with having bad asthma, but overall lovely place to stay got everything you need for your stay."

  Reviewed by Debbie4.7★Aug 2022

• "On arrival at Over Ghyll, we were greeted by a cosy apartment."

  Beds were lovely and comfortable, and bedrooms had suitable storage space. Lounge was clean and cosy, comfortable sofa. Bathroom was clean. Nice little sensor night light in the hallway, good if anyone needs to get up in the night. There was not much in the information folder, and no instructions on what to do with the bedding/towels when leaving. The kitchen is where I had some issues. As others have stated, there is not much in the way of cupboard space. This is because the cupboards are taken up with 3 or 4 different sets of bowls/ plates/ side plates (one bowl had been put back in the cupboard used and unwashed), quite a few mugs,and I counted 33 various drinking glasses.... in an apartment for 4 people. I had to move some bits around so I could put my shopping away. And the biggest annoyance for us was that the washing machine was unusable. The plastic paddles in the drum were missing, leaving several inch long holes in the drum, which would have just ripped clothing to shreds. It wouldn't have been a problem if we'd not packed light (due to us thinking we had a usable washing machine) so had to hand wash every night and let the washing drip dry on the airer in the bath.

  Reviewed by Kate3.1★Aug 2022

• "We have stayed at this property previously, albeit several years ago."

  The property has seen some improvements, but not all for the better! There's a high king-size comfortable bed in a room that isn't large enough. No dressing tables and no drawers apart from on the two side tables. Can't open the bedroom door fully nor the two wardrobe doors. Narrow walkway round the bed and that's all. The twin bedroom has two single beds of the same design, with one table in the middle, again a lack of space but at least the door can be opened fully. The bathroom was clean and tidy, but the guard holding the shower screen over the bath fell off and looked grubby. The toilet flush did not work well and the push button moved on the backboard. Only one toilet roll provided (in a flat for 4 people) and not even a spare roll - first time ever in a rental in our experience. Also the toilet holder was loose on the wall. The kitchen - on our arrival there were crumbs and poppy seeds on every work surface. It was as though the same cloth had been used to wipe over the surface and not rinsed before moving on to another area. Little storage space for dry/tinned food and had to reorganise some of the glassware in order to find space for our cereals etc. The fridge/freezer either has a fault or is on too high a setting - Lurpak out of the fridge was nearly solid and hard to spread! The freezer section has one drawer and two sections have drop down doors. The top section was full of frozen ice and split plastic bags and I had to remove a lot of this ice etc in order to make use of the space. The fridge/freezer needs defrosting. The living room/lounge was comfortable and pleasant to use. Again there were crumbs on the coffee table but otherwise the room was clean, with comfortable furniture. Good tv with only minor interference, good wifi connection, no mobile phone signal (EE). Windows overlook the parking area and greenery. It was good to have the tray for boots but it was outside in the small entrance area and was more of a hassle, so we moved it into the flat where it fitted perfectly under the hall table. We had good weather most of the time so didn't actually have any wet footwear to need the tray for that purpose. This small entrance area upstairs is shared by another flat. It is lit by a timed light that is switched on either in this hall or in the main stairwell. The lights do not stay on long enough and several times we found outselves in darkness trying to find the switch or door handle! The main entrance and stairs of the block needed more cleaning but presumably this is a shared undertaking. We would not stay here again.

  Reviewed by Louise3.8★Jul 2022

• "Property was comfortable and as always we have had a great holiday in Ambleside."

  Have stayed at several properties in the Falls. A few aspects of the flat were disappointing. No cleaning supplies. Had to buy soap ( one half liquid soap in bathroom), washing up liquid, dishcloth , dishwasher tablets, clingfilm, salt and pepper , toilet rolls (only one supplied). The property we stayed in the previous week in Keswick had all these supplied and more. (Sykes property). There was also a lack of storage in the flat. Had to juggle things in kitchen to store any of our food. Only 1 small drawer in bedside cabinets in main bedroom so had to leave clothes in suitcase on floor of wardrobe. A small 3 drawer bedside cabinet from IKEA would give a bit of storage. Otherwise the flat was clean and very comfortable. Such a range of what properties supply.

  Reviewed by Alison3.8★Jul 2022

• "A lovely apartment next to amazing woodland and the lovely sounds of the waterfall."

  A gradual hill down into ambleside but close to amenities. The apartment was so comfy the settee and very comfy bed were most welcome after a day exploring. The only issues we really had were In the kitchen no kitchen scissors or measuring jug and one of the baking trays Dosnt fit in the oven. Also some of the pots had been left dirty eg mugs on mug tree and a really dirty wok. Other than that excellent stay.

  Reviewed by Claire4.4★May 2022

• "We love the location of the property and have stayed in another property on the Falls development in the past."

  Really handy to be close to amenities in Ambleside with young children and some great walks from your door. Sadly this property just wasn't kitted out particularly well and really let it down: -There were no hooks to hang coats. -No where to leave muddy boots (yet you're asked not to bring them inside - the next door property had a mat and basket available to them). -Oven gloves has holes in both hands. -No measuring jug, kitchen scales, kitchen scissors, and the biggest oven tray didn't fit the oven. -Massive wardrobes but no drawers so lived out of suitcases. A few cleanliness issues also: -bathroom fan covered in dust. -a few mugs not clean. -cafetière still had remaining coffee grinds in. -dried coffee stain on kitchen floor. Sofa and beds were nice and comfortable.

  Reviewed by K3.1★Apr 2022

• "The apartment was really nice ,the big thing that let it down was the cleaning ..."

  The apartment was really nice ,the big thing that let it down was the cleaning we phoned cottages of the lakes who sent cleaner back twice after that we made an official complaint,we have several photos we can email you kitchen works greasy crumbs everywhere food left on chopping board greasy rusty baking trays 2 off left in oven unusable which they did change ,dusty cooker hood water left in microwave bathroom soap tray thick with soap dust and hairs in the bath toilet brush covered in fortitude would like to continue this

  Reviewed by Danny3.8★Feb 2022

• "Warm and cosy apartment."

  Very comfortable bed. Well equipped kitchen. Good location with easy parking.

  Reviewed by Diane5.0★Jan 2022

• "Nice place to stay well equipped and comfortable beds."

  The only things that were really needed was some coat hooks. There was nothing to hang damp coats on apart from behind the bathroom door or in the wardrobes, really not ideal. Also in the double bedroom wardrobe it would have been helpful to have a couple of baskets or shelves to put non hanging clothes in. All in all nice place to stay and we would return.

  Reviewed by Alison5.0★Dec 2021

• "Stayed in this same flat 15 years ago for a hiking holiday and absolutely loved it, we just hoped it would have been a bit sooner when we returned."

  Lovely and well appointed with all kitchen requirements for cooking. Very cosy, lovely views of the ghyll from the lounge window. Ideal strolling distance into Ambleside with walks into the hills straight out of the door. Noticed a few light bulbs missing/not working, and the cooker/hob might be on a go-slow, but nothing to spoil the stay, we will definitely be back…just hope it’s not another 15 years!

  Reviewed by Ashley4.7★Nov 2021

• "The cottage was great and in a great location for the town."

  My only comment is could you make the carparking numbers more obvious and put a sign in to say parking only for that flat. We got there and someone had parked in our spot as they hadn't seen the number. This was made worse by someone parking in their spot as the couldnt find theirs.

  Reviewed by Catherine5.0★Sep 2021

• "We had a brilliant week staying here."

  The only criticism I would say is the hoover needs to be changed. I only used it once and it made the flat smell like wet dog. Otherwise we had a brilliant time.

  Reviewed by Carol4.4★May 2021

• "Fantastic apartment lovely location."

  Miss HancockDec 2019

• There are no reviews featuring this term Show all reviews