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"The place was clean but the heating was not good it was storage heaters because it rained alot the clothes did not get dry the bedroom was."
damp and you could not put your clothes in the wardrobe because they smelled fusty if you are going to Tower lodge I would take a electric fan heater with you
Reviewed by Andrew2.5★Mar 2024
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"Lovely place to stay and ideally situated for Ambleside."
Ideal for our dog. Was very clean. Only downside is the bathroom floor was very cold, and we couldn't get the towel rail to work. We were worried about its location, but it was very quiet and would love to go back.
Reviewed by Fiona5.0★Feb 2024
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"Great location with a good parking space."
Had everything we needed. Plenty of space and storage.
Reviewed by Michelle5.0★Sep 2023
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"Lovely property, large and comfortable."
Perfect location close to everything. We will definitely be booking to visit again.
Reviewed by Briony5.0★Jun 2023
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"Great property at the centre of Ambleside."
Very close to everything you would want. Great facilities.
Only down side is there was no coffee, tea, sugar, toilet roll or even washing up liquid to do the dishes. Especially for shorter stays this would have been very helpful
Reviewed by Elinor5.0★Apr 2023
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"We had a pleasant enough stay here at Tower Lodge."
Location was 5 min flat walk into the town of Ambleside. Sadly we struggled with the noise from the traffic our little dog didn’t do well with that.
Reviewed by Yvonne4.1★Jul 2022
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"New Google system works really well - parking ideal and location to Town perfect."
Good for walkers as entrance hall large and so many coat hooks for kit!
Reviewed by Tracey5.0★Jul 2022
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"Lovely property, really enjoyed our stay."
As with others, we feel heating in living area not always adequate for size of room when weather more chilly. Corner seating unit quite deep, therefore not always comfortable. An individual chair would make all the difference.
Beautiful bedroom with more than adequate wardrobes and very comfortable bed. A grab rail at the front door would make all the difference to those with mobility issues.
Thank you for your feedback and we are happy you had such a good time.
Regarding the heating there are 2 radiators in the living room, a 1800w & a 1000W which is excess for the size of the area. The radiators have sensors built in and are on a set program to turn on and off depending on the temperature inside. Guests can also access the controls of the heating directly using the touch screen control panel on each radiator. However, to make thing easier for guests we have now installed a Google home device in the property and guests can now control the heating by simply asking google to "Turn on the heating" as well as other more specific commands (instructions can be found inside the property).
The comfort of the sofa will depend on each individual's preference but I take onboard your comments about an individual chair and will look into this further.
Also we appreciate your comment regarding the grab rail at the front door and will also look into this further.
It was a pleasure having you stay and thanks again for your feedback.
Property Owner
Reviewed by Frances4.4★Jun 2022
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"Tower Lodge was in a great location, perfect for exploring Ambleside and Windermere, the parking spot was brilliant too."
The accommodation itself was modern, clean and bright, however we did have a few problems. The accommodation was very cold and we had no access to the heating controls, there was also condensation all over the inside of the windows each morning. Although the accommodation was nice and clean, we were only left with 1 partially used toilet roll and no cloths or sponge for cleaning the dishes. Other than this, we enjoyed our stay and loved the location.
Reviewed by Rob3.8★Apr 2022
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"This wonderful flat is ideally located in Ambleside with easy access to the village centre and the lake."
The flat is beautiful and tastefully decorated throughout . Extremely comfortable and clean. There was a slight problem with the heating when we arrived so we contacted the owner, Helen, who quickly responded and sorted the heating for us. The problem had apparently been caused by the previous guest messing about with the controls.
Reviewed by Philip5.0★Mar 2022
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"Heating not working properly, hall radiator broken all week."
Oven didn’t heat up.
Radiators/Towel rail not sufficient to heat certain parts of house (kitchen, bathroom)
Windowsills soaking every morning, windows not sufficiently keeping heat in.
House damp.
Clothes felt damp coming out of wardrobe because it’s against external wall.
To be honest not happy and looking to make a complaint.
Really sorry to read these comments, especially after we had such regular communication giving you plenty of opportunity to report any issues directly to us.
The heating was and still is working fine but the radiator in the hallway did stop during your visit and we quickly came round to address it and a mobile heater was also provided.
We have also checked the oven which is fully working so this could only be due to user error.
The towel rail isn't intended to heat a room and is functioning well to warm up towels and small clothing items.
During your stay was a particularly cold spell with arctic air coming down over the UK. As the heating was on full and with the cold air outside this inevitable will result in condensation.
The wardrobes are on an external wall but I can't see how this would be a cause for clothing to become damp while being hung inside. We have never experienced this issue and no other guests have reported it to us but we will look into it.
Again we are sorry to hear you didn't enjoy your stay but we thank you for your feedback and will look at where we can improve.
Kind regards and best wishes.
Property Owner
Reviewed by Ryan2.2★Mar 2022
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"Beautiful apartment immaculate."
We had an issue with the heating which was resolved very quickly when contacting the owner. Parking was a massive bonus.
Reviewed by Joanne4.7★Feb 2022
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"Great little place good location"
Reviewed by Lee3.4★Dec 2021
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"Had a wonderful week at Tower Lodge!"
! Lovely apartment with everything you need. Great location walking distance to all amenities. Can’t wait to return.
Reviewed by Marion5.0★Dec 2021
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"The location and apartment in general were fantastic."
Our only bug bear was the bed and sofa were very hard and uncomfortable. The back of the sofa doesn’t even stay upright or support you while sat, which after a full day walking was a little disappointing. Otherwise, we would definitely stay here again, as it has everything you need and is centrally positioned.
Reviewed by Stacey3.4★Nov 2021
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"Clean and comfortable."
Easy off the road parking, a real plus in Ambleside. Very convenient for shops, restaurants and the bus terminus. There is some road noise from the busy road but it did not cause us any problem.
Reviewed by John5.0★Nov 2021
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"Good spot for using as a base for travelling around."
Clean and spacious local Spar opposite and only a short walk into town.
The bus service is second to non.
Also during the day Heyes garden centre is also just a short walk away and is good for dinning.
Your own parking spot is a bonus.
Reviewed by Frank5.0★Oct 2021
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"Good location, abit of traffic noise which wasn't an issue would book again"
Reviewed by Peter5.0★Sep 2021
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"We had a fantastic week at Tower Lodge."
Brilliant location and parking right at the door. Clean and comfortable, a home from home. Would definitely recommend this property to family and friends and hope to return in the future.
Reviewed by Pauline5.0★Aug 2021
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"Just returned from a fantastic stay at tower lodge."
Absolutely fantastic location was able to enjoy all of Windermere and Ambleside without moving the car which was a god send considering how busy the Lakes were as many people said it was the busiest it’s ever been. What I would say is the pictures don’t do it justice I was concerned it looked small on the pictures. Every room was several times bigger than was expected from the pictures and done to nice standard.
Reviewed by Suzanne4.7★Aug 2021
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"We have checked out and left a day early due to the excessive road noise."
It’s mentioned in the description as some road noise but it was excessive during our stay. Bed was also uncomfortable, that compounded by the road noise made it not as relaxing as we’d have hoped, so we have decided to move on. Flat is reasonably laid out and is adequate for a walking break (which is what we came for). In our joining instructions it indicated there would be two sets of keys in the key safe, there was only one set.
Thank you for you feedback. We were sorry to hear about the issues during your stay at Tower Lodge. It is stated in the description when booking there may be some noise and this can depend on the time of year, as well as what day it is. We are glad to hear it was suitable for your walking break and hope you enjoyed some of the beautiful walks the Lakes has to offer. The site was updated recently to explain there is only 1 key in the lock box for guests. The 2nd key is kept separate for emergencies.
Property Owner
Reviewed by Irene2.8★Aug 2021
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