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"Really enjoyed our stay."
Great access to local areas. Property is clean and tidy with everything you need for basics. Previous comments seem a little harsh from our perspective.
Reviewed by Chloe5.0★Sep 2024
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"Really enjoyed are stay however, there wasn’t any tea, coffee and sugar."
Would have been a nice touch after a long drive.
Thank you for your feedback and we are really pleased you enjoyed your stay.
Guests are always left tea, coffee and sugar to use on arrival so unfortunately this must have been missed on the changeover. We will check with the housekeeping team to ensure this isn't an issue in future.
Thank you for drawing this to our attention and we hope to welcome you back soon.
Property Owner
Reviewed by Rory4.1★Aug 2024
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"Loved the property & location it was in, very comfortable, loved the decor & all the pictures made if very homely."
It was easy to find, instructions were very clear. The only downside was, thought the place was very dusty when we arrived & something very sticky was left on the floor in the hallway, so I had to clean the floor. But apart from that, lovely place & we will definately be back.
Reviewed by Samantha4.7★Jul 2024
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"A lovely modern apartment and was spotlessly clean."
If you want a peaceful time this is perfect.
Reviewed by Ann Maria5.0★Jul 2024
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"The Flowing River is a very well appointed apartment."
The kitchen equipment was spot on and a nice large upright Fridge/Freezer was a bonus. Only problem there was the extraction fan. It ran but was completely ineffective and as soon as any cooking was started the fire alarms activated-even toast!
In the Lounge, the large screen TV was excellent, as was the very reliable wifi.
Bedroom was extremely tight for a double bed with a very tight squeeze to get around it. But bed itself was very comfortable indeed.
Bathroom was also pretty good with shower-over-bath. Main problem here was again the fan. It NEVER ran.
We had a major problem with the heating system. On arrival the lounge was 26.5degC and the bedroom almost as hot. The radiators were immediately switched off and windows opened the make it bearable. Once cooled, and the control system instructions were followed, the stat settings were adjusted but the lounge radiator never worked again for 6 days, so had to jack up the hallway heater and leave door open to get temp above 14degC.
There was no refuse bin allocated to our apartment and there are no recycling bins. We had to take bottles, cans etc to Kendal!
Two very kind Maintenance men came the day before we left, but not much they could do. They did find a bin and numbered it for us though (but still no recycling bin). They already knew the fans didn't work-said they'd been like that for ages! I fixed the heating problem myself on day 6 by removing and rebooting the main control panel after some google research!
Reviewed by Steve4.4★Dec 2023
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"This place is beautifully equipped for a lovely stay."
It is really difficult to put the tie backs on and off due to the small space and the thickness of the curtains.. the curtain rail is also of extremely poor quality and came off during the tie back procedure. As the bedroom is extremely small... to walk around the bed takes some good manoeuvering... therefore we would recommend that the owners look at the curtain situation...
Reviewed by Helene3.8★Sep 2023
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"We did contact the agency regarding certain issues:
The bathroom fan was on constantly."
(Mentioned in the visitors book in July)
The shower was dripping all the time.
Over hob fan not working (also mentioned in visitors book)
Central heating, we could not adjust.
TV we were unable to connect to any station/programme.
Limited cutlery and drawer difficult to access as within another drawer!
Simple instructions would have been helpful, rather than all the instruction booklets in the file. For example, opening the main front door was tricky until we read a comment made by another visitor.
We were very surprised not to have been left a pint of milk as is usual in most lettings, I imagine … we regularly rent holiday lets and have always been left a welcome pack whether it be for a couple of nights or a week.
One loo roll!
Thank you for your feedback.
We will ask our Maintenance Team to look into the issues mentioned.
We take all comments on board.
As the property is self catering, a welcome pack is not always provided.
Toilet rolls left in the property is also meant to be a starter.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Gillian3.4★Sep 2023
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"Great wee apartment in a quiet scenic location."
Weather was glorious and the patio was a sun trap from around 9am til 1pm ish when it went over the building. Good bus links close by at the bypass. Haverthwaite steam train to lakeside for Windermere ferry is less than 10min walk. Apartment equipped with everything needed. Previous comments in visitor book not addressed. Kitchen and bathroom extractor not working properly. No note inside front door to say handle needs pulling up to engage lock.
Soundproofing poor, could here upstairs apartment stomping about from around 7.30am, double glazing poor, could hear traffic on bypass.
Overall it was an enjoyable 4 night stay and good value for money, better than a hotel room.
Thank you for your feedback. We are glad the apartment had everything you needed and that you enjoyed your stay. The bathroom extractor is an 'always on' extractor that runs virtually silently and clears any steam steadily during the day. We will add some notes about how to operate the locking mechanism on the front door. We hope to welcome you back soon!
Property Owner
Reviewed by Stephen4.7★Sep 2023
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"Very small bedroom and bed."
Barely space to even move around the bed...
Windows aren't soundproof so can hear road noise and noise from neighbours.
Otherwise its a really nice flat, very modern and clean with all facilities needed.
Thank you for your feedback.
We are pleased to see that you found the property to be clean and modern.
We take all comments on board.
Thank you- The Lakelovers Owner Relations Team.
Property Owner
Reviewed by Efraim4.4★Aug 2023
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"Add to the welcome pack instructions on where to find the cutlery - it is kept in the ‘secret drawer’ that I found about by ringing the office the next day after our arrival."
I looked in all cupboards, including the dishwasher and could not find any cutlery. I had to stoop down to actually see the ‘secret’ drawer as it was described to me. Apart from that the stay was fab.
Reviewed by Sarah5.0★Aug 2023
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"The apartment was beautifully looked after and kept very clean."
Listing was very accurate.
Had a great time here.
Reviewed by Elizabeth5.0★Aug 2023
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"Facilities were good but maintenance was poor and we had to call them about the fan in the bathroom wasn't working at all, it had been mentioned in the visitors book."
Location of smoke detectors bad because of when a slice of toast was done smoke alarm went off ,other people in the other apartments was going off too. Location fabulous no supermarkets nearby over a mile to walk no car for a week so difficult
Reviewed by Paula3.4★Jul 2023
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"Lovely location with good view of the river."
Good spot for local attractions. Apartment small but clean and mostly well maintained. I do think the bath is leaking slightly underneath though and extractor fan didn't seem to be working. It also would have been nice to be informed that would have builders right outside our door banging and drilling at 9am mon-thurs every morning and covering door and door handle with dust etc.
We would like to thank you for your lovely feedback. We apologise that you were not made aware of the work going on in the building. The management company regularly maintains the communal areas but we will be asking them to inform us in future. We hope to welcome you back again soon!
Property Owner
Reviewed by Kerry3.4★Jun 2023
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"Instructions for the key pickup was not clear, luckily for us there are very kind "neighbors' n an onsite property manager from another development who walked around the estate to."
Locate the lockbox! The property setup is self contained n the surroundings is unique. Overall, we enjoyed the stay.
Thank you for your feedback. We are so pleased to hear that you enjoyed your stay. We take your comments on board, and will look further into the issue that you experienced with the keysafe.
We hope to welcome you again.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Chwee Pheng4.7★May 2023
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"Great property great location."
Thank you for your feedback, we are glad that you enjoyed your stay.
Lakelovers Owner Relations Expert
Property Owner
Reviewed by Pauline5.0★May 2023
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"We have stayed here twice now."
We have had very good stays both times. The property is clean, comfortable and has great access to lots of local attractions. We love that it is right on the river - so relaxing! Parking is great. Lots of lovely walks near by. It's nice and tucked away even though it's close to main roads so a really nice place to have a bit of a 'busy life detox'. We would highly recommend coming here. And we will be back time and time again. We love it here!
Thank you for your feedback, we are so glad that you enjoyed your return stay and that the river gives you a chance to relax. We look forward to welcoming you back in the future.
Property Owner
Reviewed by Chloe5.0★Mar 2023
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"All mod cons and useful instructions provided."
Location is great for exploring Windermere and Coniston. Short walk to the Motor museum, Haverthwaite steam railway and Aquarium of the Lakes are a short drive away. We thoroughly enjoyed our week in late November and will be coming back as soon as we are able.
Reviewed by Peter5.0★Nov 2022
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"Had a lovely 4 night stay at Flowing River."
Immaculately clean, comfy and well equipped. Some fab walks straight off the doorstep and there is the steam train and ferry to explore by if it takes your fancy. The White Hart Inn at Bouth is a 5-10 minute drive away. Nice setting and does food. Nice to be away in a quiet spot away from the busy throng of the main tourist areas. A great base to explore from.
Reviewed by Shelly5.0★Oct 2022
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"Property was beautiful."
Very clean and really liked the little touches such as the dishwasher tablets, washing up liquid and cloths left for us.
Only downside was the instructions for the key safe. It took a while and a phone call to find the correct key safe. Where it was placed was the furthest away from the building and not clear enough in the instructions!
Apart from that it is set in a beautiful place with stunning locations in the surrounding areas.
Reviewed by Joanna5.0★Aug 2022
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"Absolutely loved this stay from start to finish."
Immaculate apartment in the perfect location. Will definitely be back.
Reviewed by Stephen5.0★Aug 2022
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"Weekend trip @ the flowing river was worth it!"
Really relaxing and comfortable, surely will return !!!
Serenity of the environ was top notch
Reviewed by Abayomi3.8★May 2022
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"The property is well situated and the surroundings are very picturesque."
It was an ideal area to explore this part of Cumbria. The property had everything required for our stay but one of the downsides for us was that that the bed was quite small and as a result we didn't sleep well. The settee in the lounge is the only "comfortable" place to relax in an evening and because of the style it was quite uncomfortable causing back & neck ache. Sadly having little sleep and being unable to relax before bed we have come home quite tired. As an observation the curtain rails are a very poor quality and are failing so it is quite difficult to draw the curtains properly.
Reviewed by Judith4.1★Apr 2022
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"The Apartment was immaculately clean upon arrival."
It had everything we needed for our stay. We also appreciated the Welcome Pack awaiting us. It was sufficiently spacious enough for my Wife and I, with a lovely Shower/Bathroom. We had a lovely peaceful, relaxing stay. I would certainly recommend it to anyone looking for a Break in the Lake District.
Reviewed by Keith5.0★Apr 2022
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"Clean and well equipped."
The location is excellent. The apartment is cold but this might be because the flats around are unoccupied and not heated, when the heating goes off it drops cold very quickly. The equipment throughout is great and well maintained, TV and Wifi are brilliant, as are washer/dryer and dishwasher, oven, hob etc. The Bathroom is large and spacious, the bedroom is tiny but there is plenty of storage. It's the perfect pad for 1 to 2 people.
Thank you for the great feedback - much appreciated. We leave the heating on timer so it is warm for arrival. We then encourage guests to adjust the heating to suit their needs using the panel in the hallway - all instructions are provided in the guest folder. It can get pretty cold in the Lakes at this time of year but the apartment is toasty warm with all the radiators on!
Property Owner
Reviewed by Jason4.4★Dec 2021
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"The apartment is warm,modern,well equipped and comfortable."
Well located for visiting the South Lakes area. Would be very happy to stay thee again.
Reviewed by Davd3.8★Oct 2021
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"Lovely property in a great location."
The facilities were excellent meeting our needs. Only drawback was size of living room and the very small settee without any other comfortable seating.
Reviewed by Kenrick4.4★Oct 2021
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"Accommodation was clean and comfortable and well equipped."
It was also in a good location, however, constant noise from the main road that is just the other side of the river made it impossible to enjoy the outside patio area.
Reviewed by Philip3.8★Sep 2021
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"Outstanding stay at this apartment with all appliances and extra condiments provided."
Definitely a home from home. Apartment in an excellent location with easy routes to explore the lakes further. Easy booking process. Would definitely recommend to family and friends.
Reviewed by Brooke5.0★Aug 2021
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"Really nice place - high standard."
Water pressure in the bathroom is really bad, took ages and ages for bath to fill up.
Reviewed by Nigel4.7★Jul 2021
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