Primrose Cottage

33 Customer Reviews

• "A lovely stay at Primrose Cottage, our second visit."

  Clean, warm and cosy and such a peaceful location. Perfectly located to explore the area. A very pleasant walk into Hawes from Burtersett.

  Reviewed by Alison4.7★Nov 2024

• "Back again for 4th or fifth time!"

  As good as ever, drying out facilities a real godsend during a very wet week. Disappointed to discover that it not going to be a holiday let from the new year otherwise would definitely rebooked!!

  Reviewed by Graham4.4★Sep 2024

• "A really nice property with a good mixture of old and modern touches,a great location which is quiet and easy access to hawes."

  I would recommend this property to any of my family or friends.

  So glad you enjoyed your holiday and thanks for the positive feedback Property Owner

  Reviewed by Lee5.0★Sep 2024

• "Primrose Cottage was just ideal for us."

  Great location, all the facilities one could ask for and dog friendly. We had a most comfortable stay, enjoyed lots of local walks and would thoroughly recommend it. The cottage guide book was especially helpful with simple instructions for the facilities and tips for local walks.

  Really glad you enjoyed your stay Property Owner

  Reviewed by Geoff4.4★Jul 2024

• "First visit to the Yorkshire Dales and Primrose Cottage help make it a memorable and enjoyable experience."

  Set just outside of Hawes which has everything you need for an easy break, lovely pubs, convenience stores etc a short walk across the fields or very short drive away. Very quiet and friendly village and amazing views from the cottage. Everything we needed was provided for and we had a comfortable stay. A perfect base for a walking holiday right in the middle of the Dales. I wouldn’t hesitate to recommend Primrose Cottage.

  Thanks for such lovely comments, which are very much apreciated Property Owner

  Reviewed by Claire5.0★Jun 2024

• "The location of this property is beautiful."

  Such a shame the cottage is not looked after. My wife had a bad fall during our stay due to the amount of moss and how slippery it was, which left to her having to go to hospital, our holiday was cut short due to this only stayed 3 nights. The bed is also broken which feels like a massive hole in it. The cottage was overpowered with a bleach smell on arrival. The most disappointing part was the owners didn't even reach out and say sorry. Skyes were useless and wouldn't help at all. Our family holiday was ruined and not even a sorry when this could have been easily cleaned before arrival. Also the shared garden isn't great as next door had a dog trying to get into the kitchen and then builders turning up with out knowing banging and dragging wood all over the garden. Not what you expect. We have stayed in so many cottages and never had any thing like this before. Just greedy people and booked with a bad company who won't help.

  We enjoy staying in our holiday cottage and are disappointed that you didn’t feel the same way about it. Along with family members and other guests, before and after your stay in the cottage, there have been no reports of the issues you have raised. The rear yard has no marked dividing boundary, with each party expected to respect each other’s privacy and our neighbour has right of access across our part of the yard to the gate. She is very friendly, helpful and considerate, keeping her well behaved dog under close control. It is never left in the yard on it’s own and it is not allowed to foul the yard, all qualities we would expect from our guests and their pets. There has been no building work, but simply a 10 minute transfer of wood from one neighbour to another. Our neighbour is very upset about your allegations and has been given no right to reply on her own behalf. Property Owner

  Reviewed by Andrew1.3★Jun 2024

• "Lovely sized cottage in a beautiful setting with plenty of long walks from the door and only a mile from Hawes, which is handy if you need supplies."

  The only negatives is the main bedroom would be better with curtains/blackout blind as street light right outside the window, also cottage was very cold when we arrived as heating set at only 15 degrees I know you're welcome to light log burner but that takes time to heat room, luckily the weather improved so didn't cause too much discomfort,but wouldn't like to visit during the colder months. But other than that really spacious,clean and lots welcoming treats. Neighbours really nice and friendly. Positives outway the 2 Negatives

  Thank-you for your mostly positive comments. I feel I should point out that the main bedroom window does have a thermal blackout blind, but light can come in around the edges. Heating is set at 15 degrees for 24 hours a day and individual radiators offer different options for increased temperature during morning and evening periods. Property Owner

  Reviewed by David3.4★May 2024

• "This is the third time we’ve stopped in this accommodation and we are never disappointed,a wonderful cottage in a beautiful location ."

  Reviewed by Gary3.8★Oct 2023

• "Lovely cottage."

  Beautiful spot.

  Reviewed by Jan4.4★Sep 2023

• "The location and views were a delight and the cottage perfect in every way, so well-equipped and attractive."

  We would love to come again and will recommend it to friends.

  Thank you. Your comments are much appreciated Property Owner

  Reviewed by Margaret5.0★May 2023

• "The fireplace chimney is not extracting efficiently and allowing smoke to escape into the room."

  It would be a nice touch leaving guests with a starter pack matching qty of occupants. I arrived late, no shops open close by, nothing for breakfast the following day.

  Thank you for your comments. The guests who followed you informed us of the issue of birds nesting in the chimney and a new cowl has now been fitted and the nest removed. The chimney sweep will be attending after the bank holiday. A welcome pack consisting of tea, coffee, milk, cheese and biscuits is always provided. Property Owner

  Reviewed by Manny3.8★Apr 2023

• "First time booking with Sykes and we had an absolutely amazing break."

  Booking was easy, Even at last minute and we were kept in the loop with information throughout. Everything we needed was at hand to unwind in the Yorkshire Dales at Primrose Cottage, A real home from home. A special place with a wealth of original features to provide that homely cottage feel. We really hope to return in the future. Thanks.

  Reviewed by Steven5.0★Apr 2023

• "Cosy, warm and very well equipt."

  magnificent location for a peaceful break

  Reviewed by Graham4.1★Mar 2023

• "In all the 35+ years I’ve been holidaying in Wensleydale I’ve never stayed in Butersett, only ever driven through it."

  We chose Primrose Cottage for its close proximity to Semer Water for kayaking and SUP and walking distance to Hawes. It was perfect for us, there wasn’t a thoroughfare past the front window. Parking was opposite the cottage on a grassy/partially muddy track which you had to leave enough room for tractor access, there were steps down but slippery when wet, not ideal for an elderly person but you could quite easily park further down the road. The cottage was a spacious 2 bed with a large living room and kitchen dinner, both had log burners. Both the main king size bedroom and 2 single beds in the back bedroom had loads of space to move around and get ready. There were two toilets to the property, one in the outhouse/washroom (great if the weather was bad and you were desperate) and other in the large family bathroom.. there was free WiFi and access to Netflix on the smart tvs. Fuel for the log burners was provided with an honesty box for consumption The only cons for us were the digital radiators which we couldn’t fathom for the duration of our stay. Likely WiFi controlled by the owners (seemed to work on the day we were leaving) could have contacted the owners but instead used one of the log burners on 2 evenings

  Glad to hear you liked the cottage and location. Sorry you struggled operating the electric radiators. Instructions are provided, as we do not have the option to operate them remotely. Property Owner

  Reviewed by John4.4★Oct 2022

• "Our stay in Primrose Cottage was excellent."

  Burtersett is a great centre for walking and the cottage had everything we could need. We just found it a bit chilly, though to be fair we didn't light the coal stoves. I'd definitely go there again.

  Glad to hear you enjoyed your stay and liked the cottage. Sorry you were a little chilly - the electric heaters are intended for background heating and the multi-fuel stoves are intended to provide the main source of heating. Property Owner

  Reviewed by Sue4.7★Sep 2022

• "Fabulous 2 weeks holiday."

  Amazing cottage, has all you need. Lovely welcome pack. Walks from the door. Beautiful location. Would highly recommend. Very friendly locals especially the neighbours. Our grandson and dog, Ruby loved it too.

  So glad you had a good time - thanks for the feedback Property Owner

  Reviewed by Julie5.0★Jul 2022

• "We have enjoyed our stay at Primrose cottage immensely."

  The location is perfect for us and is very dog friendly. The neighbours are welcoming and helpful. The cottage itself provides excellent accommodation and has all the facilities required. We hope to return in the autumn.

  Thankyou for the feedback. We're so glad you liked the cottage and enjoyed your stay. Property Owner

  Reviewed by David5.0★Jun 2022

• "Wonderful clean, well equipt cottage in a wonderful location."

  The owners have thought of, and provided, everything we could have wanted

  Thank you for your time and assistance in providing feedback for Primrose Cottage. Your feedback is invaluable as we continually strive to improve our service. Property Owner

  Reviewed by Graham5.0★Mar 2022

• "Lovely warm comfortable cottage to return to after a cold and long winters walk."

  Great facilities had everything I needed. Multiple walks direct from the door and a great location.

  Reviewed by Stephen4.7★Feb 2022

• "We could have done with candles as we had a power cut but couldn’t find any."

  Good cottage in Good location

  Reviewed by Karen4.1★Feb 2022

• "The cottage was exactly as described in the information."

  Burtersett is very quiet, the neighbours were friendly, access to the cottage was good and parking was easy. We didn't use the mixed-fuel fires (my husband has chest problems), and we didn't use the facilities in the outhouse - washing machine and toilet - which are accessed outside by walking across the yard; there is no tumble-drier. The kitchen is well-appointed, with everything we needed to cook full meals. The TV is smart, and we were able to use BBC i-Player, ITV Hub etc. We were warm and comfortable, and found the location good for exploring the immediate area. There are some lovely walks close-by, and we didn't do a lot of driving, which suited us. We would stay there again.

  Reviewed by Joan4.7★Oct 2021

• "We had a lovely week at the cottage."

  It’s very comfortable for a family of 4 (2 teenagers) and a dog. We enjoyed walking and there are several paths on the door. Very peaceful location.

  Reviewed by Juan4.7★Aug 2021

• "Lovely cottage in a beautiful spot."

  Nice walk through fields to Hawes.

  Reviewed by Gina5.0★Jul 2021

• "Had a lovely ‘first holiday since lockdown’."

  We didn’t use the car all week - you can easily walk into Hawes along buttercup filled meadows. It’s very very quiet so be prepared to relax and listen to the birds singing! We were lucky enough to be able to watch the swallows feeding their babies in a nest at the back window. We walked along the Roman Road into Bainbridge and had a lovely lunch at the cafe there- well worth the pull up the hill! We also had the most amazing chocolate cake at the Laburnum tea rooms in Hawes. Worth taking note of the description of the rear ‘garden’ as it is a shared area with next door who have access past the back door into a small lane. The neighbours are very friendly and we enjoyed their company ( especially the feline and canine members of the family!!) .

  Reviewed by Lucy4.7★Jun 2021

• "This is the second time we have stayed in this cottage, and will stay again in the future."

  Reviewed by Anne5.0★Jun 2021

• "The cottage was not only clean and well equipped, but everything was good quality."

  The detailed instructions helped us find everything we needed and gave us confidence that we had left the cottage as we had found it. It very much felt like a home away from home. While there we had several issues with our cars, but there was enough to do within walking distance to keep us busy. But at those times that we were not busy, the cottage itself was quiet and pleasant, but with enough people around (including the lovely neighbours) that we did not feel isolated.

  Reviewed by Karen5.0★May 2021

• "- Great location in Wenselydale, 5 mins drive/15 mins walk to Hawes, walk out front door onto hills - Really comfy cottage with 2 log burners - Very nice, responsive hosts."

  We stayed over Christmas/NYE and hosts provided Christmas decorations, and left a bottle of Prosecco - Really well equipped kitchen - Would definitely stay again

  Reviewed by Dominik5.0★Dec 2020

• "The cottage is stylish, spacious and comfortable."

  Beautiful location with numerous walks right on the doorstep. We had great weather and will definitely be back. It was worth knowing there was no tumble dryer because that meant we took extra clothes. The tv is not 'smart' so we were glad of the DVDs we took for cosy evenings with the log burner.

  Reviewed by Anne4.7★Sep 2020

• "We had a great week in Primrose Cottage."

  Very comfortable house and we were impressed with the kitchen as it had everything we needed. Some cottages are a little short of the things you need to cook etc, but not here. Double bed in front bedroom extremely comfortable. Only slight grumble was that we had no instructions in what to recycle and where to place rubbish. I feel very uncomfortable putting glass, paper and food into a black bin as recycling is so endemic in our society. Please don't see this as a major gripe, but clear instructions will help. Overall, we loved the fact that we could walk directly from the cottage, enjoyed the wonderful views and loved the architecture of the hamlet.

  Reviewed by David5.0★Sep 2020

• "Lovely well equipped cottage in a beautiful peaceful location."

  We saw red squirrel and barn owl from the front door! Cottage clean and more spacious then expected. Views and walks from the door were brilliant and loads to do in local area. Quiet spot but not far to amenities in Hawes. Cottage was chilly when we arrived but soon worked out the electric heaters. Only negative was we couldn’t get the lounge fire to stay light. I would recommend packing slippers as floors were cold.

  Reviewed by Bridget4.4★Aug 2020

• "Lovely quiet little cottage, had everything we needed and a great base to explore the Dales!"

  Reviewed by Leah5.0★Aug 2020

• "Lovely, fully equipped & cosy cottage in beautiful surroundings."

  Every detail taken care of including both multi-fuel stoves already laid & ready to light as soon as we arrived after a long journey. Really couldn’t have asked for more & will definitely return to Primrose Cottage.

  Reviewed by Jackie5.0★Nov 2019

• "A comfortable cottage, lovely situation, would definitely book again."

  Reviewed by Stella5.0★Nov 2019

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