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"I thought that the property required decoration throughout as walls/doors looked dirty."
The floors were dirty and it took four buckets of water to clean it, on arrival. There was black mould on several window frames. The downstairs bedroom smelt of damp. There were mould spores on the corner and back wall , right hand side of the bed, which I had to wipe. There needs to be a slabbed area under and around the hot tub as it was extremely muddy/Slippy when removing and putting the top on and off. As much the ducks and the sheep are a delight to see it is not good that they can come onto the lounging area around the hot tub as I had to wash the slabs on several occasion due to excrement which is not hygienic. I feel that saying walking into windermere on bowness is walkable is not fully correct as the roads without footpaths can be dangerous, especially if staying with children or older relatives and people would need a degree of fitness to master the uphill walk when coming back.Overall as a family we enjoyed our stay as the setting was beautiful and having the hot tub was a fabulous asset. Due to its vicinity however we would not return or recommend.
Reviewed by Elizabeth3.4★Nov 2024
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"The house provided us with a great base for a large family holiday in the Lakes."
It was spacious and well set out. Beds were comfy, kitchen well equipped, and hot tub a luxury. Just a few pointers for improvement - the house suffers with condensation and it was not possible to open the velux windows to help with ventilation, as such there were quite a few patches of mould and flaking paint. We ran out of hot water on three occasions, having only used one or two showers worth, which was frustrating and there was no information in the property to explain why this might be or how we could increase the supply of hot water. The bedroom windows overlook other hot tubs and some windows were less sound proof than others (the pink bedroom was particularly bad), which is a pain when you have young children going to bed at the time neighbors are in their hot tubs. The grassy area around the house was smaller than it appeared on the listing. Having said that, I think we probably would visit again.
Dear Heather
Thank you for your feedback.
Please accept our apologies for the damp issue you experienced during your stay, we always aim to rectify problems whenever they arise. If you choose to stay with us again, please contact us via our on call number, or call in to see us in the office ,we will do all we can to sort any issues you may have.
We ask all of our guests to be respectful of neighbouring properties, and to quieten down later on in the evening; I apologise if your children were disturbed.
It would be great to welcome you again in future.
Kind Regards
The Oaks Team
Property Owner
Reviewed by Heather3.8★Aug 2024
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"What a lovely cottage!"
Fantastic size, clean and just overall a beautiful experience and peaceful too! Thank you for an amazing stay :)
Dear Natalie, What fantastic feedback about your stay in May, thank you!
It's so important for us to know how you experienced the stay, we want to make sure you have an amazing holiday, and by the sounds of it you did.
We are so happy you had a peaceful stay, and hope you'll consider returning in future.
Warm regards, The Oaks Team.
Property Owner
Reviewed by Natalie5.0★May 2024
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"Great cottage, lovely location."
Very clean, well maintained. One downside other cottages hot tubs can be quite close. We had next doors directly under our bedroom window and unfortunately on our first night the neighbours were very loud until early hours. Waking us and children up. Think the hot tubs should be moved to better places. Not everyone will adhere to the rules to keep noise down
Dear Julie,
Thank you for your feedback which is so important to us.
We are really pleased that overall you enjoyed your stay in the woodland cottage, Elm, but we are sorry the neighbours weren't as considerate as hoped. If you choose to stay again in future, please let us know of any issues and we will do everything we can to resolve things for you as soon as possible.
Warm regards, The Oaks team.
Property Owner
Reviewed by Julie5.0★Apr 2024
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"This is a great holiday property in a very good location."
I would give it 5 stars but for these (very minor) issues:
a clothes line would be most useful
the cooker took ages to heat up (possibly we didn't read the instructions correctly!)
I expected more extensive grounds for exploration (from the description) and a view of the local tarn, which was there but not visible.
The kids loved the hot tub which was perfectly maintained. There is plenty of space/storage everywhere even if the en-suites were a little tight! Very comfy beds, excellent information - including the all so important wifi code being very visible in a picture frame. The staff we had contact with were brilliant.
It is worth visit the adjoining hotel - it and it's views are beautiful.
Would I return? Absolutely.
Reviewed by Ian4.4★Aug 2023
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"We had an excellent stay in Elm Woodland cottage, everything was provided to make our stay comfortable."
Great outdoor space for children to play and the hot tub was enjoyed by all . Very peaceful setting and only a short drive into Windermere. The cottage itself was spotless and the outdoor space very clean also . The hot tub was checked every morning. This is an amazing place to stay we will definitely come back next year .
Reviewed by Alison5.0★Aug 2023
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"Great location nice and quiet."
20 minute walk into bowness the staff are very helpful , .highly recommend .
Reviewed by Gary5.0★Jun 2023
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"We had a fantastic weekend at Elm Cottage - lovely facilities, well stocked with everything you could need, great location."
Would absolutely come and stay again!
Reviewed by Caroline5.0★Apr 2023
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"Lovely lodge."
Suited us perfectly. Well equipped, great location. It would have been useful to have a rotary clothes line for drying towels and swimwear. We noticed other lodges had this facility.
Reviewed by Geoff4.7★Jul 2022
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"We all had an amazing time at the Elms beautiful and very comfortable accommodation very relaxing the gardens were gorgeous and the staff were extremely helpful
Nothing was to much trouble."
Thank you to Sarah & all the staff at the Oaks woodland cottages we will defiantly be returning.
Reviewed by Jackie5.0★Jul 2022
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"Lovely, clean, comfortable accommodation in a beautiful setting."
Really enjoyed our stay.
Reviewed by Neil5.0★Jun 2022
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"Excellent facilities and location for a peaceful and tranquil family holiday."
Thoroughly enjoyed a very comfortable stay. The grandchildren particularly liked a daily spell in the hot tub.
Reviewed by Peter5.0★May 2022
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"This is our third year here and once again, we had a wonderful time."
The cottage has everything you could possibly need, very clean and comfortable and in a lovely position overlooking the lake. It is in walking distance of Bowness and many walks; it was so nice to dip in the hot tub after a long day walking. The location is secluded and very peaceful, bliss! Staff are discreet and very helpful. Will be returning again.
Reviewed by Merfyn5.0★Mar 2022
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"We had a fantastic family stay in the Elm Lodge between Christmas and New Year for a special birthday celebration."
The lodge was very clean when we arrived and in the perfect location for short or long walks around the Lakes. We are already thinking about going back!!
Reviewed by Natalie5.0★Dec 2021
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"We had a fabulous stay and enjoyed every minute, everything was perfect, clean ..."
We had a fabulous stay and enjoyed every minute, everything was perfect, clean and well prepared, we will return, thank you
Reviewed by Amy5.0★Dec 2021
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"Our family of ten stayed here to celebrate my 60th birthday."
We all had a wonderful time.The cottage is stunning with beautiful views, there is every you could need to cater for a large family and the log burner is perfect for cozy nights. The view from our hot tub was beautiful. Staff are really discreet but very friendly if you need them.
Would definitely stay here again
Reviewed by Linda5.0★Nov 2021
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"The cottage was in great location to the town centre and for plenty of walks and bike rides."
It was very large and had plenty of room the 10 of us. The rooms were clean and done out very nice. I liked being able to order food for arrival so we didn’t have to rush to the shops was a great perk. The facilities was Great the utility room with the extra fridge was an added bonus as there was 10 of us. We was not short of anything. The hot tub was checked daily. All round we had an amazing and would recommend and would definitely return. Thanks Oak estate.x
Reviewed by Jodie3.8★Oct 2021
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"Cottage was spacious, clean and everything you needed."
It was lovely to arrive and have basic starter kit in the kitchen for cleaning purposes, a bottle of milk and Grasmere gingerbread. Hot tub is so relaxing after lots of walking each day. We would definitely book and stay here again.
Reviewed by Amelia5.0★Aug 2021
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"The only downside was you don't have recycling facilities or at least did not make this clear how to recycle."
There was a recycling bin in the property but all the large outside bins were for general waste and all property residents were mixing up their waste. Not good in these times!!
Reviewed by Leigh4.7★Aug 2021
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"These cottages are a hidden gem and real value for money."
Spacious, comfortable, well maintained. Quality furnishings and very clean and well equipped. Stunning views but visitors should be aware of steep road if walking to Bowness, otherwise a car is essential. Perfect location for accessing the most popular Lakeland tourist spots.
Reviewed by Sue5.0★Jul 2021
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"The accommodation was fantastic, with all the facilities we could possibly need!"
It was like a home from home!
Reviewed by Michelle5.0★Jun 2021
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"Property is exactly as listed: comfortable, spacious and high spec facilities."
We had a great week’s holiday despite the weather!
Reviewed by Iain5.0★Oct 2020
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"The holiday was excellent, lodge was clean and comfortable, and all covid related matters were fullfilled."
Reviewed by Hugh5.0★Jul 2020
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"Great accommodation!"
!! We were a party of 8 adults, 2 children and 1 baby celebrating my 70th birthday and everyone had a great time and holiday. The hot tub was also a great hit with all.
Since we were a group of tea drinkers a bigger tea pot would have been useful, but otherwise it kitchen facilities were adequate for our needs.
If you intend to cater for a large group during your stay, you my consider bringing a few more pans etc to aid with the cooking. We plan our meals for the week prior to arriving and therefore we brought extra pans to cater for our needs.
The location is fabulous and we managed to do a number of walks from the house.
Martin the site manager and the cleaners were very welcoming,friendly and helpful.
We would definitely go back again
Reviewed by Harry5.0★Dec 2019
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"We had a fantastic time very clean and the welcome scone was lovely ."
This is my second visit but a first for my friends would come back again
Reviewed by Yvette5.0★Oct 2019
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"Beautiful surroundings as well as spacious well equipped clean modern accommodation."
One small point.
No chopping board in our cottage. Odd when catering for 10. Good sized pots and pans for 10.
Reviewed by Gill5.0★Oct 2019
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"This was our second time here but in a slightly smaller one."
The cottage was beautiful, the beds unbelievably comfortable. The location is amazing, the views stunning, the hot tub a refreshing end to a long walking day. The staff are so friendly and helpful. So many positives and fortunately only a couple of negatives and I am being picky because you really do just improvise. The dining table, when extended was too big for the room and too small for ten chairs. The one oven was impossible to cater for ten people, it took two hrs to cook a meal that would normally take one with lots of shuffling about of racks. Would go back in a heartbeat and highly recommend
Reviewed by Marie4.4★Oct 2019
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"Fantastic location, clean and tidy, great views and really enjoyed staying there so thank you!"
Reviewed by Joanne5.0★Sep 2019
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"Had an absolutely fabulous weekend and will be definitely recommending to others."
staff were so polite and lovely made time to chat and make us feel welcome. Will be sure to return in the future and stay with you again
Reviewed by Sean5.0★Aug 2019
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"The only thing missing was a spatula and extra toilet roll."
Me and my family, who live in different parts of the country, had a wonderful time, the cottage was very clean and roomy, there was room for all 9 of us although it was still cosy.
Reviewed by Christine5.0★May 2019
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"The cottage was beautiful, peaceful and very comfortable after long mountain walks."
Only 5 minute drive from Bowness; my favourite town in the Lake District! There’s so much to see and do nearby. Check-in was so easy and problem-free. Hot tub was well-maintained by owners, problems quickly sorted. My only tiny issue would be a lack of baking trays, spatulas and various other kitchen utensils. Not a major issue at all, but we had to be a little resourceful! Overall, we had a wonderful week at Elm and would love to return!
Reviewed by Lauren4.7★May 2019
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"Had a great time."
Cottage was spotless. WiFi a bit flaky but a great time was had by all.
Reviewed by Jonathan4.7★Apr 2019
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"Very helpful staff on site"
Reviewed by Anne4.7★Mar 2019
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"We enjoyed a very comfortable stay at Elm Cottage ,it was very clean and comfortable and very suitable foe a family get together comprising 5 adults and 5 children."
The location was excellent with lovely outside spaces.We loved the view and the log burner,and very comfortable bedrooms.All the staff we met were charming and helpful and We would highly recommend this Cottage and Woodland cottages.The only improvement I could suggest is ......in the sitting room although the house sleeps ten there is only seating for 8 a couple of chairs would be nice .
Reviewed by M5.0★Feb 2019
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"Enjoyed the stay, great location, very clean, and good facilities which are modern and well maintained."
Reviewed by Merfyn5.0★Jan 2019
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"The cottage worked really well for a party of 10 (5 couples)."
It was well stocked/furnished, facilities were great and everyone was comfortable. Thank you!
Reviewed by Helen4.7★Nov 2018
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"The cottage was amazing a wonderful setting and exceptionally well equipped."
We loved every minute. Sykes site was easy to use and we will definitely book again.
Reviewed by Janet5.0★Sep 2018
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"Always there to help."
Accommodation is always great standard
Reviewed by Kath5.0★Aug 2018
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"Every now and then we have been lucky enough to experience some-thing rather special."
Our visit to Elm Cottage in Bowness-on-Windermere at the end of July was definitely one of those occasions. Our visit was for a long awaited family gathering. Mum, Dad, Son and his wife, as well as Daughter and her husband plus four Grand-children between the ages of 10 months and 9 years. The booking was simplicity itself and plenty of notice was given as to how much, and when, the balance of the cost was due.
Elm Cottage has that "Wow" factor, safely tucked away from the hustle and bustle of Bowness it is located in an area of delightful tranquillity, surrounded by mature trees but commutable to all those Lakeland attractions that we wanted to visit. We had two car parking spaces just a stones throw from the cottage door and another just yards away. Elm Cottage has an air of being looked after and noticeably, the bathroom / en-suites all look like new fittings. Most importantly to us, it was so obviously very clean !
The fixtures and fittings of Elm Cottage are at a high standard which not only provide easy comfort, but present were all those other facilities that we just take for granted at home. In addition to a large fridge-freezer, there was a second fridge, and a washer-dryer in the Utility Room. A large bath-room, three bed-rooms with en-suite facilities and a down-stairs toilet are all included. The large lounge and dining-room was just ideal for our sizable group to come and go while the flat screen TV was a very welcome option on a rainy evening. Prior to our arrival, we contacted the owner to enquire about the provision of a high-chair, a stair gate and a travel cot. They were all present on our arrival. It would be remiss of me not to mention that the hot-tub was checked every day by the staff and as we were packing up to leave, it was drained and cleaned, ready for the next visitors. A very re-assuring sight.
My own view was that this place was good value for money. It is a special place just ideal for making memories and our Grand-daughter, aged two years, has asked us if we will put a hot-tub in her bed-room ? Like a shot we will all go back and of course, I recommend Elm Cottage very highly.
Reviewed by Nigel5.0★Jul 2018
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"The property is lovely, clean, modern and good facilities in a great location near town."
Only negative is the neighbours are quite close but apart from that great place, would definitely book again.
Reviewed by Yuk5.0★Jun 2018
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"It's location was a little further out from the lake than expected but that was far out-weighed by the gorgeous, tranquil and scenic setting."
Bliss!! From the 2 year old to the 67 year old it provided us with a memorable weekend. Thank you.
Reviewed by Christopher5.0★Jun 2018
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"It was a lovely place for a family holiday- the cottages are comfortable , modern and well equipped we all (4 generations ) hada great time."
Reviewed by Gillian4.7★May 2018
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"Everything has been thought of for these cottages."
The standard throughout is very high and the result is wonderful
Reviewed by Eileen5.0★May 2018
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"This was our second visit to Elm Cottage."
It was excellent for our family group and the location is very convenient for accessing the South Lakes (even in the snow) but also lovely and quiet and with great night sky visibility . It was warm, spotlessly clean and there was plenty of space for 9 of us. The staff on site are very helpful and friendly.
Reviewed by Andrea5.0★Jan 2018
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"Everything was just as we thought."
Jo, the owner, was extremely helpful. The cottage was lovely, the setting was beautiful, the facilities were excellent and I would certainly recommend Elm Cottage to friends and family.
Reviewed by Barbara5.0★Nov 2017
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