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"This is a pleasant well situated cottage, clean and warm but I question its five tickr rating."
As a veteran of dozens of holiday cottages I think the hot tub has swayed you to give a five star rating to an otherwise fairly standard premises with a rustic living room with a log burner with broken glass which you are encouraged not to use. The kitchen is not particularly well equipped, The living room lighting is either bold clinical white or dark as inadequate lighting is provided, The lighting in the bathroom is not working properly and for a cottage sleeping five a single bathroom is not adequate and the external unheated toilet needs some TLC. In all a pleasant stay in a well situated cottage but not five ticks. Needs revision
Reviewed by Ian3.8★Oct 2024
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"Great property,clean ,warm and welcoming."
Reviewed by Salvi5.0★Sep 2024
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"We had a fantastic couple of days at the cottage."
It is in a great location. It was exactly as described on the website. It was very comfortable, cosy and clean. The hot tub was brilliant too. We have recommended to our family and friends and hope to stay again one day soon.
Reviewed by Gill5.0★Jul 2024
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"Wonderful cottage and fantastic location."
Comfortable beds and loads of towels which was handy with having the hot tub there, which was also great. Perfect for exploring the Lakes, close to Bowness-on-Windermere and Ambleside, with Hawkshead close by too via the car ferry.
The WiFi and Smart TV worked well, which was helpful to entertain the kids whilst cooking dinner. Kitchen is small but has everything you’d need if you don’t want to eat out everyday.
Modern bathroom with a great shower.
Only slight negative was that the website says dogs are allowed but when booking, it turns out they aren’t, so the website needs updating.
Perfect cottage for the Lakes, we’ll definitely be back.
Reviewed by Martin4.4★Feb 2024
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"Green Stile is a lovely cottage with great facilities, well finished and very homely."
I was specifically looking for somewhere with a hot tub and it makes a special extra touch. Would definitely stay again and recommend to anyone looking for somewhere to stay nearby to the amenities of Bowness but sufficiently rural for a peaceful and relaxing stay.
Reviewed by Dan5.0★Jan 2024
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"Excellent response when we had heating and hot water issues."
Shrubs on the driveway could do with being cut back.
Reviewed by Ollie5.0★Nov 2023
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"Brilliant family holiday."
Superb cottage very clean and comfortable.Hot tub was ready for use on arrival .
Thoroughly enjoyed it!
Reviewed by Will5.0★Oct 2023
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"Outstanding!"
!! Everything we expected plus so much more
Reviewed by Abby5.0★Oct 2023
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"We really enjoyed our stay at Greenstile Cottage."
I was a little apprehensive booking it due to a small number of critical reviews, but our experience was fine. Nice little cottage in a great location, a short drive from Bowness (Although finding parking when you get there is another matter!) and Windermere. The cottage is perfectly fine for a family holiday with the highlights being the hot tub and the conservatory which my partially sighted partner in particular loved because it's nice and bright.
It did take me a few days to get used to some the low doorways, I did manage to hit my head a few times before I remembered to duck, but that's period properties! A few ideas to make things even better...somewhere to put the shower gel or soap in the shower, picking up a slippery bar of soap off the floor can be tricky! Fix the refrigerator door to the outer cabinet door, as at the moment you have to open the fridge from the top, and our little people couldn't reach! Finally, a little thing, a wooden spoon or spatula for the kitchen for those self caterers who cook!
Loved it, would we stay again, definitely!
Reviewed by Simon4.1★Aug 2023
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"Gorgeous cottage."
The house is comfortable and spacious. It had everything we could have needed. There is a massive smart TV with comfortable sofas. The bedrooms were a good size and beds were comfortable. The garden was so beautiful with patches of wild flowers and stunning views. The hot tub was an absolute highlight and fit four adults inside with space to spare. Can't wait to go back!
Reviewed by Holly5.0★Jul 2023
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"Great Location & Hot Tub."
Poor Maintenance
POSITIVES: great rural location near Bowness, lovely garden with hot tub overlooking valley, light conservatory dining room, cosy living room, well planned small kitchen, good shower
NEGATIVES:
- Maintenance: our holiday was marred by constant issues including no running water for a day (water was delivered to us, but no showers were possible), heated towel rail not working, no light in outbuildings or hallway (bulbs?), hot tub privacy screen not retracting, electric car recharger not working on last day, plug in bathroom sink not holding water, wardrobe drawer knob unattached, mixing bowl cracked….
- Sykes. It was difficult to speak to the staff as we always got the message “we are experiencing longer than normal wait times”. They offered to resolve the maintenance problems but we didn’t want the inconvenience and hassle of tradesmen calling during our stay (had to for the water problem).
- Cleanliness: Outside and outbuildings not swept/cleaned and no outside broom to do it. Bathroom dusty.
- Bedrooms: 2nd bedroom mattress ‘saggy’. All duvets too thick for summer
- Intrusive neighbour: male on driveway (said owns) near house, and dog barked at us in hot tub and in conservatory (was called back).
OTHER
- Garden Furniture: Sykes incorrectly told us there were none. There is a table, umbrella, 6 chairs (some arms rusty) and 2 reclining chairs. We wasted precious car boot space taking our 2 Fishermen’s chairs.
Not provided: bread knife, measuring jug, butter dish, biscuit/cake tin, plastic picnic-ware (especially glasses for hot tub), kitchen scales, oven gloves, thin kitchen hand-towel, laundry basket, clothes airer/line for swimwear, outdoor broom
Reviewed by Sheena3.1★Jul 2023
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"Green Stiles cottage was gorgeous."
The house is very comfortable and tastefully decorated. It had everything we could have needed. There is a beautiful conservatory where we ate our meals (when we weren’t eating in the garden as the weather was fantastic). There’s a massive smart TV with very comfy sofas. The bedrooms were a good size and beds were comfortable.
The garden was just so beautiful with patches of wild flowers and stunning views. Our kids played in it for hours.
The hot tub was an absolute highlight of the stay, especially during sunset.
The house was perfectly situated for us to spend lots of time on Windermere and do lots of local walks around Ambleside, Tarns Hows, Rydal Water etc.
We had a slight issue one day and it was fixed really quickly with good communication.
Can’t wait to go back!
Thank you for your comments. It is lovely to see that you had an enjoyable holiday, and the views!
We are pleased to hear that we were able to resolve your issue.
The Lakes Cottage Holidays Owner Relations Team.
Property Owner
Reviewed by Katherine5.0★May 2023
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"We had consistent problems with the hot tub during our stay."
It failed to hold temperature and only on one night was it at an acceptable warm temperature. There were frequent error codes and a visit by an engineer just resulted in a work around - putting on the jets. Not an option when you are out all day and come back to find it's at 18 degrees. This is a great shame because in all other respects the cottage is excellent.
Thankyou for your feedback.
We hope you enjoyed your overall stay with us.
We will pass on your comments regarding the hot tub.
Hope to welcome you again soon.
The owner relations team - Lakes Cottage Holidays
Property Owner
Reviewed by Andrew3.8★Apr 2023
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"So not seeing the comments, I didn’t realise the hot tub wasn’t working."
However and thankfully as and engineer, I fixed the horrible and got to enjoy on the last night.. So as of 15th feb the place is fully fictional :-)
Reviewed by Rob4.4★Feb 2023
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"Wonderful cottage, quiet and quaint as advertised, lovely to get in front of a lovely log burner after wet and windy walks."
Would love to return and defiantly recommend to anyone else looking at this property.
Geordie
Reviewed by Michael4.7★Jan 2023
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"Lovely clean cottage."
Vews are absolutely lovely everything from home to home provided .Hot tub with views top notch .Definitely be back soon .
Reviewed by Stephen5.0★Dec 2022
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"AVOID!!!"
This cottage had no hot water for 80% of the time we were there. Only on the last day could I have a shower in the morning. The driveway is particularly treacherous in cold conditions. There was no warning given or solutions offered. The plumber that eventually visited to fix the water informed me that the pipes were not adequately insulated when they added the hot tub to the property so they froze at just below zero. No compensation was offered in spite of not being able to wash for 3 days, hours were wasted on a holiday dealing with a problem to the property. Our parents had to reduce the length of time they could stay at the parents, it was uncomfortable for my child who I couldn't wash properly. No one wanted to use the hot tub because of the inability to wash the chemicals off after use. The owner blamed adverse weather conditions on the problem, but the weather was cold but normal for that time of the year, and very typical for what can be expected in January and February.
Hi Jack
Sorry to hear about the problems. I wasn’t aware of any issues regarding the hot water during your stay. I will contact Lake Cottage Holidays and ask them to contact you. It’s only fair that some compensation is offered.
Property Owner
Reviewed by Jack1.9★Dec 2022
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"Lovely cottage in a great location for exploring the lakes."
The hot tub has a beautiful view and was wonderful after a long day of walking! We had a brilliant, relaxing, peaceful stay. Would recommend the walk to Brant Fell, the ferry to Claife heights, the steam train to Lakeside, the gingerbread shop in Grasmere, and Fell Foot National Trust. We also had a brilliant pie at the Great North Pie Co. in Ambleside. Our stay would have been even more enjoyable if: - the heating was turned up for our arrival. It was set on manual mode to 16deg and was a bit chilly. It didn't take long to heat up though. - there could be more essentials in the cottage e.g. a hairdryer / iron (maybe we just didn't search hard enough?) - we did find a pair of someone else's underwear behind the bathroom towel rail, but otherwise the place was spotless. - a list of recommended places to eat and local attractions (less obvious ones than the leaflets) would make a good addition to the handbook.
Reviewed by Sarah3.8★Oct 2022
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"Would love to go back,home from home it certainly was."
Directions were easy enough(Sykes info excellent).But if you are travelling from the South and especially in the dark,rain etc....watch your speed as you will miss the turn/gate.The gate is bright enough to see.The views, amnienities make the experience very worthwhile and you are within shouting distance of Windermere.Aiming to go back at some stage for sure.....if you are tall (low beams) and if you don't like spiders (don't go in September!!)...They are by no means criticisms though, beautiful place.
Reviewed by Lee5.0★Sep 2022
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"Beautiful cottage in an ideal location for exploring the Lakes."
The house had all we needed as a family of four. The rooms are well furnished with traditional features and modern design. The outside space was fantastic with countryside views from the hot tub and a private patio area for outside dining. We really didn't want to leave!
Thank you for your feedback and 100% score. We continually update the property and you were the first guests to benefit from the private, outside dining patio area.
It is really helpful to hear our guests are using and enjoying the outdoors spaces as we plan our future upgrades.
Property Owner
Reviewed by Melanie5.0★Aug 2022
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"Lovely cottage - just perfect"
Reviewed by Steven5.0★Aug 2022
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"When I arrived at the property I immediately raised that the master bed had a divot in the middle and was very uncomfortable and had not been advertised as such at the time and me and my partner essentially had to stay on our sides of the bed, it was impossible to lay in your side in the middle."
Nothing came of this except to say that zip lock are routinely used but you don’t expect this concession if you’ve paid £2300 for a week. Another issue is the garden not being enclosed, although this is disclosed, what is not disclosed is that the next door neighbours will be on the property you’ve rented retrieving their dog on a daily basis (I also raised this as a concern with Sykes and no reply was received - I have no clue if the neighbour is the owner, this is an important point especially when you have children playing outside it is unsettling for a stranger to be on the property), the house needs a fence to segregate them, this would also help with the main access gate and not having to open and close it when you are going in and out - there is barely enough clearance to get out of the car door without wetting your clothes on the bushes either side but you can’t leave it open because their dog will put at risk (incidentally no dogs allowed in your property although there are dog accessories in there?) . The property would benefit from a more ample welcome pack, other properties I’ve stayed in far more reasonably priced than this always leave a bottle of wine and biscuits. Other than those issue it is a nice property, it could be made fabulous with more attention to detail.
Reviewed by Louise2.5★Jul 2022
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"Green stile cottage is very cosy and comfortable."
The hot tub was the highlight of our holiday! The only thing I felt it lacked was a washing line to hang towels and swimwear after being in the hot tub! Would definitely recommend.
Reviewed by Tim5.0★Jul 2022
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"The cottage is in a wonderful spot with great countryside views."
The facilities were excellent including everything you need (linen, towels, tea towels etc). All the rooms were nicely decorated and still felt modern despite all the great period features. I would note the key collection said the safe was on the wood store but it’s been moved to next to the front door. We also found the front door key rather stiff (struggled to get the key out) so used the patio door key for the rest of our stay. 100% would stay again!
So glad you enjoyed your stay and thank you for the lovely feedback.
We’ll update the pack to clearly reflect the new key store location.
Return soon.
Property Owner
Reviewed by Lucy4.4★Jul 2022
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"Great cottage and place to stay, house was very relaxing and to a high standard and garden was lovely."
Good location to get into local areas too. Only thing is we arrived in the dark and the key storage was hard to find in the log store - but Sykes have said they will update the information to help and they called to check we were OK as we had young children - very helpful team.
Reviewed by Mark4.7★Apr 2022
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"Really lovely cottage in a beautiful peaceful location."
We loved the hot tub!
Only very minor faults - kitchen somewhat under-equipped for those who, like us, mostly self-cater (no cheese grater, no colander, no fish slice, no whisk, no baking trays).
We found it quite tricky to find the cottage for the first time due to the entrance gate being difficult to see when travelling north on the B5360.
Hi, thanks for taking the time to provide us with feedback -we´re glad you enjoyed your stay.
We will be sure to provide more utensils and equipment for future guests.
Property Owner
Reviewed by Benedict4.7★Apr 2022
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"We arrived later than expected, dark and raining."
The entrance to the property is difficult to see especially if coming from the wrong direction. The entrance is angled to the road and very difficult to turn in to it you are coming from the wrong direction with a larger car. The key safe was in an obscure location, not mentioned in the arrival instructions. Took some finding in the dark whilst getting wet!. Once we had found and finally gained entry, the property was very pleasant and ideally located for exploring the southern lakes. We partly chose this property over others because of the hot tub. A very nice and relaxing feature.
Hi, so glad you enjoyed your stay.
We have organised for the key safe and lightning to be updated on the next maintenance visit.
Thank you for your feedback. You were one of our first visitors and your observations will help us perfect the cottage for future guests.
Property Owner
Reviewed by Steven4.4★Mar 2022
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