-
"What a wonderful week we have had at Maple Cottage, the property is so spacious and well equipped."
It is set in beautiful surroundings and just a nice walk into Bowness. Staff on site are friendly and helpful. A perfect cottage for a multi generational break.
Dear Christine, Thank you very much for your feedback. We are delighted that you enjoyed Maple Cottage and your multi-generational break and would be more than happy to welcome you again in future. Warm regards, The Oaks Team.
Property Owner
Reviewed by Christine5.0★Oct 2024
-
"What a super place you have, we had a fantastic time."
The house was the perfect size for our group of 10.
Dear John, Thank you for your feedback, and for letting us know how much you enjoyed your stay, we hope to see you again in future! Warm regards, The Oaks Team.
Property Owner
Reviewed by John5.0★Jul 2024
-
"Wonderful property!"
Plenty of space and the facilities were fantastic, particularly kitchen items. It very much felt like the owners had thought of everything! The hot tub was a dream, clean and well maintained. The location was calm and peaceful, but in easy reach of town and the surrounding areas.
Thank you for a lovely stay.
Thank you for your wonderful comments, Roxie. We are really pleased to hear that you enjoyed the cottage and found the facilities and kitchen items useful too; we do try to ensure that each of our properties has all that you may need to enjoy a memorable holiday here. We hope you'll return in future to stay again.
Warm regards, The Oaks team.
Property Owner
Reviewed by Roxie5.0★Jul 2024
-
"We were a group of 10 and had a wonderful time in this cottage!"
Dear Jeanette, We are thrilled to hear you had a wonderful time staying in the woodland cottage, Maple. Your group of 10 are very welcome to come back to stay anytime, and our staff will do what we can to ensure you have as good a time as the first! If you use social media, you can follow us throughout the year and find out about new developments and guest experiences. We hope to see you again.
Warm regards, The Oaks team.
Property Owner
Reviewed by Jeanette5.0★Jun 2024
-
"Our stay at Maple was fantastic."
The property had everything we could have wanted and it worked perfectly for our big family holiday. Love the location too, it's just a short walk into town and loads to see and do in the local area. Only reason I haven't given a perfect rating was due to a fire alarm issue which was avoidable. As well as the emergency contact information not working. I was assured that both issues were resolved during our stay so I'm not going to go into detail. Overall we loved Maple cottage and would happily visit again.
Thanks for taking the time to give your feedback Tyrone and we are sorry it wasn't quite perfect with the fire alarm issue. We have fire alarm systems that are safer than your standard domestic system and although they are tested weekly and serviced regularly they can be quite sensitive but we always feel it is better to be safe than sorry. The telephone issue has been resolved (but thankfully another guest was able to reach one of the team on a personal mobile number) and we have put procedures in place to test the on call phone every day before we leave. We hope to see you again in the future.
Property Owner
Reviewed by Tyrone4.7★Feb 2024
-
"The property is designed well."
It needed a really good clean. There were giant dead bluebottles all over some of the windowsills and the carpet in a couple of the rooms and an old eyeliner in one of the others. That said, the site manager is just the loveliest chap who was so helpful, sorted out some very noisy ppl in the neighbouring cottage very quickly and was always on hand for anything. He is so responsive and very helpful- a total asset. There are no hand towels in the bathrooms so take your own. Local sheep and ducks wander onto the land and enjoy free rein so look out for that. The hot tub was lovely and maintained daily which is nice. Despite the fences separating the cottage gardens they are overlooked by neighbouring cottages. So if the next cottage is using their fire- the fumes blow over whilst you’re in the hot tub, we had some kids constantly gesturing from the windows etc but best ignored. The site is well kept - the cottages are terraced so bear that in mind- you will be sharing the site with a number of others. There were some lovely local treats left which was very nice. The lake is further away than the description suggests, a good mile or so. The scenery is magnificent and it’s a beautiful part of the world. We frequent cottages in and around the U.K. - and enjoy seeing the landscape. Recommend the boat trip to Ambleside and the ride up on the milk float into the town there. There are also some lovely local shops in bowness and we had a lovely drink in one of the very local pubs on Xmas day. There’s also a cafe on Windermere that’s right next to the lake and do wonderful dipped ice cream cones. Enjoy your stay
Thank you for your lovely feedback and we are pleased that you enjoyed your stay and the beautiful surrounding areas. We are very sorry if you found some dead bluebottles on some window ledges as we pride ourselves on cleaning to a very high standard to give guests the best holiday experience and we are pleased that you found our maintenance team so helpful. Thank you again for your feedback
Property Owner
Reviewed by Samuel3.8★Dec 2023
-
"I want to thank the oaks team for going above and beyond for us over our stay by being so friendly, accomodating and so happy to help."
We were so impressed with everything, it was all so perfect for us. We loved every minute of it, we couldnt have dreamed for a better house and a better service. It was everything we wanted for our friends holiday and more. We hope you enjoyed having us as guests, we sure would return any day and definitely recommend The Oaks.
We wish you much success with your estate in the future.
Adele and friends.
Reviewed by Adele5.0★Nov 2023
-
"Enjoyed a four night midweek stay as a group of 6 adults."
Appreciated the dedicated parking and the ability to drop off aged with mobility issues next to the property entrance. As per other reviews, there were minor blemishes etc in the property, but it is a rental, and did not detract from our stay. Good selection of kitchen items, and we managed well, appreciated the welcome pack of coffee, gingerbread and jam. Didn’t need to use the wood burner, it was July, but appreciated the very effective central heating for later rainy evenings when it got cooler. The hot tub was lovely, especially when the sun shone, with lovely views across manicured lawns to wooded areas. Very enjoyable stay for us, we would stay here again.
Reviewed by Leslie5.0★Jul 2023
-
"Absolutely loved our stay, the beds were so comfortable and lodge was lovely and clean and provided everything we needed."
Will definitely be coming back to stay here.
Reviewed by Jasmin5.0★Jul 2023
-
"Kichen essentials should be provided, eg tin foil, black bin bags, cling film, more than one tea towel, extra toilet rolls too."
Reviewed by David4.1★May 2023
-
"This was the perfect place to stay for my friends hen party as a space to relax and a great base for all of the activities we had planned for the weekend."
Thanks Emma for your response and we are glad you had a great time. We don't usually accept Hen parties in our properties, so you must have sneaked in and been exceptionally well behaved Hen's! Thank you!
Property Owner
Reviewed by Emma5.0★Mar 2023
-
"Really enjoyable stay."
Cottage was spacious and plenty big enough for 10 people. Well equipped with everything we needed. We needed the maintenance mans help with a small problem we had, he was very polite and helpful sorted the issue quickly. Great location close enough to amenities, 20 mins walk. Lovely view from our cottage. Hope to return one day.
Reviewed by Joanne5.0★Feb 2023
-
"We had a wonderful stay - property was very clean, comfortable and well equipped x beautiful setting …
Highly recommend the cottages to my family and friends -
Thank you ."
Reviewed by Ellen5.0★Jan 2023
-
"The property is bright and inviting warm enough using the central heating with ..."
The property is bright and inviting warm enough using the central heating with the plus of the wood burner on the winter evenings ,the hot tub was bliss after a day out the cottage is very clean although showing signs of needing a little tlc ie some of the hardware in bathrooms a little loose and chrome peeling but this didn't stop us enjoying a very nice long weekend with family in really picturesque surroundings
Reviewed by Robert4.7★Dec 2022
-
"Maple cottage was accurately described, but not suitable for me and my party."
My group consisted of five adults and four young children, there was nothing on site for the children, walking into Bowness was not an option due to very narrow roads with no footpath for about 2/3rds-3/4 of the journey. So going for a walk meant having to travel by car first in order to do so. I holiday in the Lakes at least once a year and will continue to do so but not at this location. We found the cottage warm comfortable and well equipped,although a fire guard for around the wood burner would have been useful. It was the location and lack of on site facilities rather than the cottage that created issues.
Reviewed by John3.8★Nov 2022
-
"Location of the property is good and lots of interesting places to visit locally."
The Holiday house was nice, comfortable and adequate. generally clean but the corners in the lounge had definitely not been cleaned.
Everything else was good.
Thank you for your review and I'm glad you enjoyed your stay with us. We take pride in the cleaning of our properties, therefore, we are sorry the lounge corners needed some extra attention and we will address this. If this had been identified during your stay our staff, who are on site everyday, would have done a reclean of the area for you.
Property Owner
Reviewed by Anne3.4★Oct 2022
-
"This is the second time we have stayed at Maple."
Since our first stay there has been noticeable differences. Maintenance wise there was various patches around the property that required attention, most notably adjacent the door architrave upstairs where plaster has been falling off. Cleanliness, the entire house was suffering with cobwebs and spiders in every corner, clear negligence in cleaning. The hot tub had a ring of scum along the sealed top when the lid had been taken off, and the water didn’t look fresh on our first night. Dining table was not clean and required a further clean before use. The ceiling in the living room was blackened by soot. Bathrooms, handles were flaking and loosing there chrome coating, alongside paintwork peeing and flaking. All this was insult to injury when we had to do 80% of the housekeepers work by stripping the beds into bags and bringing them to door for them. The central heating system was also temperamental with it turning itself on during the night. In all it is unlikely to stay again due to the disappointing upkeep of the property, who knows what it will be like in a further 12/24 months.
Thank you for taking the time to review your stay with us on your second visit to the property. We have been very lucky to have a very busy season and most of the maintenance issues that you have raised we already have in the diary to do over the winter season. The marking on the Hot Tub that you mention is from a reaction between the rubber seal, the glue and the heat from the hot tub and this is something that we have tried everything on the market to remove and is a fault in the manufacturing. The water was most definitely fresh as we pride ourselves in the care we take in doing a full empty and fill for each new guest, as well as the daily testing and recording of chemical levels. With it being your second visit you will know that we have an on-site team who would be more than happy to pop back and reclean anything that you felt wasn't up to our normal standard. The stripping of the bed linen is a request and so you do have a choice in this. We hope that our reassurance in these matters will bring you back to stay in the future.
Property Owner
Reviewed by Andrew3.1★Sep 2022
-
"Only down side was we felt en suites were a bit small & wash basins are so small you could barely wash hands."
This caused water to splash over the sinks onnto floor. Apart from that all fine.
Thank you for your response and we are glad that overall you had a good stay. Some of the en suites do have a smaller sink in but this was designed so the bedrooms have more circulation space and there is a large main bathroom next to those rooms for all guests to use.
Property Owner
Reviewed by Doreen3.8★Sep 2022
-
"Absolutely fantastic cottage."
Perfect location and setting, worked brilliantly for our family group of 10. Very well equipped for all of us.
Will definitely be booking again for next year.
Thank you, we are so glad you had a memorable stay with us and we look forward to greeting you in the future.
Property Owner
Reviewed by Ronald James5.0★Apr 2022
-
"We had a fantastic holiday with our grown up children and partners."
The cottage was beautiful and very spacious, the photos don't do it justice. We spent many happy hours in the hot tub. We walked down the hill to the marina for drinks in the bar which was about a 15 minute walk. Later on after a night out in Bowness, it was a quick taxi ride back to the cottage. We will definitely return, we loved it.
Reviewed by Rachel5.0★Mar 2022
-
"Excellent property with everything you need inside for the perfect family holiday."
Staff onsite are pleasant and helpful. The hot tub was a hit with our grandson who enjoyed seeing the ducks and sheep walk by every day. Highly recommend for family gatherings.
Reviewed by Kathryn5.0★Feb 2022
-
"Amazing, came with family for my dads 60th birthday."
Couldn’t of wished for more. The kids loved the hot tub and the log fire was amazing. Very clean and spacious. Will 100% return and be recommending. Thank you. Zoe.
Reviewed by Zoe5.0★Jan 2022
-
"The standard of facilities was expected but basic and clearly been used many times."
The hot tub was the real bonus for us and possibly the one reason I would recommend The Oaks.
Reviewed by Angela4.1★Oct 2021
-
"Everything was just exactly what we wanted."
Would definitely recommend and would definitely stay again!
Reviewed by Helen5.0★Sep 2021
-
"Very good position although a little far to walk to Bowness or lake but it did not detract from the holiday."
Useful to know we could visit the hotel for a drink or afternoon tea if we wanted which is walkable.
Reviewed by Corinne5.0★Sep 2021
-
"It was a lovely peaceful location away from the bustle of bowness and it was so ..."
It was a lovely peaceful location away from the bustle of bowness and it was so pretty it was a bit of a walk up the hill back but at least it kept us fit
There was plenty of open space for the children and they absolutely loved the hot tub
Reviewed by Sue4.4★Aug 2021
-
"Really spacious cottage in generous quiet area and grounds."
Idea outside space with hot tub and grassy area for the Children to play out safely.
Reviewed by Susan5.0★Jul 2021
-
"The house was perfect for our family holiday."
It was spacious, the hot tub was very popular, the grounds were lovely and it is situated in a perfect location for children's activities.
Reviewed by Rosalind5.0★Jul 2021
-
"We had an excellent stay at Maple Cottage our only drawback were the neighbours."
The cottages are in wonderful surroundings, very peaceful and would be happy to return. Our only drawback were the neighbours.
Reviewed by Karen4.1★Jun 2021
-
"We had a fantastic holiday, gorgeous house, lovely grounds."
My only niggle is that there was no recycling bins or glass bottle bins
Reviewed by Angela4.7★May 2021
-
"We have had a great family break at this comfortable cottage in a great location."
Our only real problem was the fact that there was only one small freezer to accommodate 10 people. We had ordered a food delivery online to arrive on our first day of stay and struggled to find enough space for freezing. Having said that, we managed to cope. We would recommend this cottage for large groups of people.
Reviewed by Richard4.7★Aug 2020
-
"From the moment of arrival to departure everything ran like clockwork."
The kids loved the hot tub every night to wind down after exploring the beautiful villages we visited everyday.
The facilities exceeded our expectations and the cleanliness was faultless.
We will definitely use Sykes again as you seem to know exactly what you are doing to help people choose exactly what they want to suit all tastes and budgets.Thank you so much
Reviewed by Vanessa5.0★Aug 2020
-
"10 of us had a fabulous time in this lovely lodge."
It was modern, clean and very well stocked with all the facilities and equipment needed. The location was perfect with beautiful scenery and a lovely walk to Bowness. On arrival we were greeted with local home made scones and brownies, such a lovely touch that we weren't expecting! We would definitely recommend and stay here again!
Reviewed by Kathryn5.0★Mar 2020
-
"The house was very clean and spacious, hot tub and log burner were the real highlights."
We had 5 adults and 3 children (10-14) and there was plenty of space for everyone. Beds were comfy and bathrooms plentiful.
Reviewed by Erica5.0★Dec 2019
-
"Lovely cottage great location."
However we had problems with the cooker and the dishwasher- the cooker took hours to heat up and forever to cook anything!! and the dishwasher didnt work we had to wash everything by hand.
Reviewed by Karen4.7★Oct 2019
-
"Good accommodation, Good location, Helpful staff, Great holiday."
Reviewed by Wynne1.3★Jul 2019
-
"The holiday was fantastic, the location was brilliant, the cottage was perfect and the staff were lovely."
We all had a thoroughly enjoyable weekend and are looking at booking again for next year!
Reviewed by Andrew5.0★Jun 2019
-
"Fantastic cottage,catered for all our needs ( 10 of us )and larger than it looks!"
beautiful location, could not fault it, will almost certainly return, had a new year to remember!
Reviewed by F5.0★Dec 2018
-
"Lovely stay!"
Excellent facilities and loved the hot tub!
Reviewed by Lucy5.0★Nov 2018
-
"Thoroughly enjoyed our stay, so relaxing and peaceful with the added bonus of spectacular views whilst using the hot tub."
The property was spotlessly clean and well equipped. Just one tiny complaint which was a lack of cooking utensils ie spatula, serving spoons, large chopping board, when cooking for 10 people, otherwise 10 out of 10.
Reviewed by Susan5.0★Nov 2018
-
"Fantastic holiday in the lakes."
perfect cottage and perfect location. hope to come back
Reviewed by Stella5.0★Sep 2018
-
"The lodge was fantastic and mainly very well equipped to a high standard."
Bedrooms / bathroom excellent. We really struggled with the cooking facilities to accommodate 8 people, definitely would have benefitted from more than one oven. The equipment however again fantastic, everything we needed. The hot-tub was really lovely but as it was raining would have been fantastic with a canapé. All in all we were very happy with everything, just a couple of minor things that would have been of benefit to my group.
Reviewed by Nicola4.4★Sep 2018
-
"Lovely property to share lovely times with friends and family"
Reviewed by Julie5.0★Aug 2018
-
"The cottage was lovely and in a good location within walking distance of Lake Windermere."
The cottage had all the things you need for a self catering holiday and little extras such as a starter kit for the log burner and washing up pack, tea, coffee, Kendal Mint cake and fudge. We really enjoyed the use of the hot tub both in the morning and in the evening to relax with a glass of bubbly. If you don’t want to walk back up the hill to the cottage from the village taxis are really reasonably priced ranging from £3.50-£6.00 depending on how many passengers. We did the Brant Fell walk which was on a map in the cottage, it has lovely views and is OK for small children to do to. All in all this was a perfect family holiday and We would definitely book again!!!
Reviewed by Amelia4.1★Aug 2018
-
"Wow!! What a beautiful cottage"
.
The house was equipped with everything we could need and was decorated beautifully.
The views were amazing and the location to the town was perfect.
We had a great time spend it with friends and would definitely recommend to others as well as booking again for ourselves.
Thank you so very much
Reviewed by Elise5.0★Jul 2018
-
"Perfect accommodation for a group of well travelled, retired teachers."
The owners had thought of everything we could possibly need. A thoroughly enjoyable self-catering experience which we will hope to repeat at a future date.
Reviewed by Geoff5.0★Jun 2018
-
"Our stay at the oaks was just brilliant."
The cottage was just as described and the outdoor space and hot tub were a great addition. A great weekend and will certainly be back.
Reviewed by Emily5.0★Jun 2018
-
"We had a week here in April, 2018."
There were 9 adults and 1 baby, and we had an absolutely fabulous time! The hot tub was definitely a winner here! All of the rooms were nicely decorated and clean. The showers in all the bathrooms were fantastic, plenty hot and good flow. Parking for our 3 cars was easy, with two spaces just outside the house and another in an overflow car park only 50m away. Bowness itself was only a 20min walk, although some of the roads did not have a pavement. We had Chinese delivered one night (Monsoons) and another night we went into town to an Italian restaurant (Trattoria) Both were excellent. On another night, after visiting a few of the local hostelries, we got a taxi back for a very reasonable £6 (Pegasus)
One small negative, the house was advertised as having a high chair, but we were advised that it didn't, so we took our own. However, on arriving, there was a high chair in the cupboard!
Reviewed by John4.7★Apr 2018
-
"Maple cottage is lovely, spacious and as described in the listing."
The hot tub was a great addition and enjoyed by all our family. We would definitely love to stay again sometime.
A small gripe, the location of the cottage shown on the map on the website is not correct.
It is about a 40 minute downhill walk into Bowness. Which was not a problem.
Reviewed by Eileen4.7★Apr 2018
-
"Had a wonderful time at woodland cottages."
A few small points for maple cottage
Doors need oiled downstairs
In one of the bedrooms and dining room there were cobwebs at the ceiling.
It would have been useful to have a detailed map for walks in the vicinity .
Reviewed by Joan5.0★Apr 2018
-
"Had a fabulous time at this cottage had everything we needed for a weekend away ."
Spotlessly clean , close enough to Bowness to walk there and cheap in a taxi back from a night out .
Only thing I could suggest would be some information on local walks , there’s was some mention of one in the visitors file but no map present or information how to start walk .
That aside had a fantastic weekend
Reviewed by Michelle5.0★Mar 2018
-
"Cottage where fab and all instruction clear and concise hopefully visit again in the autumn."
Thank you
Reviewed by Jane5.0★Mar 2018
-
"The cottage is well furnished and comfortable and is in a good location."
We had everything we needed to have a special weekend
Reviewed by Stuart5.0★Sep 2017
-
"Absolute amazing lodge, everything was brand new and modern."
Fantastic location and amazing service. Can't wait to book again!
Reviewed by Aidan5.0★Sep 2017
-
"Jo, Martin and the rest of the team very helpful and friendly."
If you needed anything they responded straight away. Will be going back.
Reviewed by Denise5.0★Aug 2017
-
There are no reviews featuring this term
Show all reviews