The Wonky Burrow

29 Customer Reviews

• "We had a lovely stay the cottage was comfortable and in an excellent location."

  The owners kept in contact to make sure we were ok and had everything we needed. Parking was a bit hit and miss but generally found a space within a few minutes walk. The downside for us (maybe I should have read the information more carefully) was we couldn’t leave our Two dogs alone. We would only have left them for a short period to enjoy the shops or grab lunch but were unable to enjoy those facilities as shopping and eating with pets it’s not that relaxing.

  Hi Alison, Thank you for your feedback. We're glad you enjoyed your stay. It's very standard that pets are not left alone in holiday rentals as they could bark, become stressed or damage furnishings. Luckily, everyone is really dog friendly including most shops and restaurants in the area. Property Owner

  Reviewed by Alison3.8★Nov 2024

• "Fantastic stay, cottage is beautifully decorated."

  It had everything you needed. Very comfortable, loved the bed. Will recommend to many. Highly recommend using the 3words to find the location.

  We're so happy that you enjoyed your stay so much that you'd recommend us to others. We couldn't ask for more! You're welcome to return anytime and you never know... there may be a 3rd Base pizza waiting for your arrival haha x =D Property Owner

  Reviewed by Megan5.0★Oct 2024

• "A lovely stay in the Lake District at the wonky burrow."

  We were made to feel very welcome. Really well situated for walking access into Bowness-on-Windermere and lots of exciting places to visit within a short drive.

  Thank you for your lovely feedback! We're glad you enjoyed your stay and appreciated our fabulous location as a base for exploring! All the best for your future adventures x Property Owner

  Reviewed by Sarah5.0★Oct 2024

• "We absolutely loved our first stay away as a family at the Wonky Burrow."

  This is an ideal location and the property has everything you need. Comfy bed, equipt kitchen and really characterful property that nods to the slate in the area. Very welcoming hosts who were keen to help as much as they could.

  Hi, so glad you had a lovely holiday as a family of 3! We look forward to welcoming you back again and seeing how much she has grown! xx Property Owner

  Reviewed by Jacob5.0★Oct 2024

• "We have just returned from a wonderful week at the Wonky Burrow, it was perfect for myself and my husband and our two small dogs."

  Vickie and Darren were so welcoming to us from the regular messages to check we were ok to the lovely welcome gifts for us all

  Hi, thank you for the lovely feedback; we're glad you had a good week with us! We look forward to seeing you again. P.S. We will post your coats back to you today! xx Property Owner

  Reviewed by Zoe5.0★Sep 2024

• "The cottage was lovely and the owners responded very quickly to the problems with the heating."

  However, we could only recommend the cottage during the months of June. July and August as it needs its own heating controls. The additional electric heater does not get around the problem of the central heating controls being with the owners. This should have been made clear in the description. The bathroom needs an additional toiletries shelf and the stepping stone path needs sorting. The flagstone floor is beautiful but is very cold.

  Thank you for your review and acknowledging how lovely and clean our cottage is. We are happy to hear you enjoyed your stay and we appreciated the 'thank you' message you left on the envelope within the property. The views on heating are of course subjective. As discussed during your stay, there are no issues with the heating which comes on periodically during the day. An additional portable heater has thoughtfully been provided so that the temperature can then be tweaked to personal preferences. We will however take a look at the stone path where the slates may have moved due to use so thank you for bringing this to our attention. Best wishes Vickie and Darren x Property Owner

  Reviewed by Martin George2.8★Sep 2024

• "We had a lovely holiday here!"

  It was our first one with our baby, so we were relieved at how cosy the place was. There is a comfy sofa to relax on in the evening and we enjoyed a couple of nights in! Perfect location as central to all the restaurants and bars. Vickie was on hand for anything we needed and was really nice and helpful. We would definitely go back to this place and glad we found it. Would recommend taking some slippers as the floor is stone so can get cold on your feet!

  Thank you Leah, it was lovely to welcome you all to stay with us; you're welcome any time! You are right about the original flagstone floors! We always recommend bringing slippers at the time of booking. Look forward to seeing you in the future; I'm sure your little one will be running around then! Take care xx Property Owner

  Reviewed by Leah5.0★Sep 2024

• "The wonky burrow is just gorgeous!"

  So cute! Perfect for us and our little for legged friend and so convenient for Bowness and all the local amenities! The owners are so lovely, when we mentioned that it was our dog’s birthday, they left a little card to congratulate him on him big day… a lovely way to escape to the lakes! N&H&P

  Really glad you all had a great time and WOW... it sounds like you packed a lot of adventure into your stay! Many thanks for your great review and hope to see you again in the future! V&D&C&M&B x Property Owner

  Reviewed by Nicola5.0★Sep 2024

• "Amazing place!"

  We absolutely loved our stay at the Wonky Burrow. Located in the middle of Windermere, a short walk from the shops, restaurants and lake on a quiet residential lane, the accommodation is welcoming, modern, with everything you need. Directions to the property were simple to follow, parking near the property was easy, and the small touches of a lovely bottle of UK wine, and dog treats and tennis balls for our cockerpoos was a lovely find upon arriving! Although we didn't actually meet the owners in person, Vickie was easily contactable and very helpful with any of our requests. If we visit Windermere again, we wouldn't stay anywhere else!

  Thank you for your wonderful review! We are so glad that you enjoyed your stay and treats; dogs are part of the family and we like them to feel included too. We hope to see you again in the future and next time, hopefully we'll meet 'in person' too. All the best Vickie, Darren, Cody, Marley and Bramble xx Property Owner

  Reviewed by Vicki5.0★Sep 2024

• "A truly lovely ground floor flat with loads of character , comfortable bed ( lovely pillows) and great kitchen with all you need to cook all types of food ."

  Smooth access to flat on arrival , even a lovely bottle of wine waiting for us left by the hosts.Cant wait to go back .

  Thank you so much for your lovely feedback we look forward to welcoming you back again in the future xx Property Owner

  Reviewed by Venita5.0★Aug 2024

• "Wonderful stay at this lovely accommodation."

  Everything done to a very high standard and extremely well equipped. The bed was incredibly comfortable as was the sofa so able to relax during the evening Location superb and really is only a few short minutes from town and amenities. Family were lovely and it was great to be able to interact with them. Sweet little garden lit up with fairy lights at is a great touch. Thank you for the welcome gift. We loved being with you and 100% recommend Russ and Jackie

  We're thrilled to hear you had a fantastic stay and appreciated the quality of the accommodation we have to offer. Feeling comfortable and relaxed is just what you want when you are away from home so to hear you felt like this is music to our ears! Thanks for your honest feedback and you are more than welcome to return anytime! All the best Darren, Vickie, Cody and Marley xx Property Owner

  Reviewed by Russ5.0★Aug 2024

• "One star for a comfortable bed."

  En suite was good but no shelves for toiletries. Compliments end there. We found the place was not as clean as we would have expected. Various issues. We raised this with the owner who was in Italy. She went straight into a defensive mode saying to us that she knows our "type". We decided to contact Sykes to register the issues. Nothing happened over the weekend so we phoned Sykes for an update. At 6pm on the Monday Sykes phoned and told us to leave the premises immediately, quoting abusive and threatening behaviour to the owner even though we had never laid eyes on them. Sykes then realised this was a false allegation and phoned us to say we could stay. We said that this was unacceptable and would leave in the morning. As we left I took a video of the premises as to how we left it. Then as expected we were accused of wilful damage. Another allegation that was dropped by the owner. Our holiday was cut short and ruined all because we complained about some cleanliness issues.

  Dear Mr Landells, We are sorry to hear you were not pleased with your stay. However, we reserve the right to ask guests to leave in exceptional circumstances when their behaviour and language towards staff and the property is extremely poor. We have never had to ask guests to leave and sincerely hope we will never have to do so again. We genuinely love welcoming guests into our property as it has been a labour of love and we always go above and beyond with little touches for every guest. With regards to the cleanliness of the property, once you made us aware you were unhappy, we had an independent inspection undertaken at the property which found the standard of cleaning to be very good. However, we apologise if it did not meet your unachievable standards. We were disappointed to see our sofa had been broken underneath, a lamp broken and the outdoor gate broken during your stay. We have had these fixed at great personal expense and we also refunded you for the 3 days you no longer stayed. We were not obliged to do this and had hoped this gesture would be appreciated. Unfortunately, it appears on this occasion, our property was not what you expected. We do wish you all the best when reading property listings more closely when booking future stays elsewhere to ensure they are what you are looking for. Property Owner

  Reviewed by Rob1.9★Aug 2024

• "Generally happy with the property!"

  Nice welcome bottle of wine and note left upon arrival and on-street parking is quite easy to find. Location is also excellent for restaurants, bars and the lake. We were missing a few things in the kitchen when we arrived, but the owners were very responsive and got them to us ASAP, which was great! We would have liked to be able to sit out in the garden, but there was no garden furniture, despite it being advertised. Overall, the amount of noise heard from upstairs is not a lot but it is quite loud first thing in the mornings. Thank you for a nice first stay in the Lakes :)

  We're very happy to hear that your first stay in the Lakes was a success! Thank you for staying with us and for your kind feedback. Sorry to hear that you didn't get to sit outside; the chairs and umbrella can be found in the understairs cupboard and the outside table was under the tarpaulin so not too sure how you missed them. We hope to see you again in the future and we'll definitely make sure that the garden furniture is out and ready for your arrival. All the best x Property Owner

  Reviewed by Rachel3.8★Jul 2024

• "Excellent property, felt like being at home."

  Very clean and tidy. Brilliant location. Hosts were lovely in contact before to check if we needed a travel cot for our son. Also left us a lovely welcome gift to celebrate our honeymoon. Would definitely recommend and would definitely return.

  Thank you for your lovely feedback! If you felt at home, as hosts we can't ask for anymore. We were a little nervous when we found out we were your chosen property for honeymoon so we're thrilled that you all had a great time!!! You're welcome back anytime and we wish you all the best in your lives together xx Property Owner

  Reviewed by Jessica5.0★Jul 2024

• "I will give the good feedback first."

  The property is very clean, renovated very well and the host was very welcoming even letting us in early. It is also very close to the lake, less then a 10 minute walk. The disappointing points is altho it stated there was a garden this is shared with the host family and is not fenced off, so wasn't able to leave the door open for air due to having my dog with me. There are no windows in the property so your only option is to leave the door open, which if you have your dog with you is not possible. The other disappointing thing is you are woken very early hours to banging from upstairs, so not the romantic hiking trip we had planned. The hot water runs out very quickly, resulting in an old fashioned strip wash out of the sink. It was also very cold. The guide left in the flat stated you can adjust the temperature by turning the radiators, but no heating came on. Luckily there are extra blankets in the property. I would definitely go back to the lakes but unfortunately would book a different property next time.

  Many thanks for your feedback and recognising our high standards of cleanliness and renovation. We would like to apologise for any inconvenience caused by any noise but this is not uncommon when booking a ground floor apartment. As courteous owners, we always ask our guests to let us know if they have any issues. If you had contacted us, we would have had the opportunity to explain that a water leak had tripped our mains electricity and therefore the boiler was not turned on to heat the water. We were unaware that this had happened and fixed the issue as soon as we noticed. We really want our guests to be able to enjoy the use of a garden and we are always looking at ways to improve the experience for our guests so you will be happy to hear that since your visit we have erected a picket fence and gate so all dogs will now be safe and enclosed. We chose to reflect the fact that the property has one window in the bedroom and a set of double doors in our 'Wonky Burrow' name. We're a characterful quirky property and we both understand and respect that not every property suits everybody. We wish you all the best for your future travels in the Lakes. Property Owner

  Reviewed by Donna3.1★Jun 2024

• "Only suggestion is a fence outside patio doors so visitors can sit outside without feeling they are in the owners back yard/ garden."

  Thank you for your feedback. It's our pleasure to share our garden with our guests. Property Owner

  Reviewed by Jane4.7★Jun 2024

• "We had a lovely stay and the family was very friendly."

  The place it self is very nice and big enough for 2 plus our pet dog but if your dog needs to be out side it is not an enclosed space. You do need to make sure your dog is on a lead at all times when you are sitting out in the yard as there are other dogs in this residential area. The shower could be better as the pressure wasn’t great so if you have long hair you will need to spend longer in there LOL The family that owns this does live above and there was noise but on our last day they did say that some noise preventing flooring was going down so this issue may have been resolved. Overall we had a lovely time and if these issues are addressed we would be more than happy to stay again in the future. I would like thank the owners for the welcome treats for our dog and the bottle of wine for us it was a very nice gift and very thoughtful. Thank you ☺️

  Many thanks for your review Lisa; we are glad that you all had a lovely time! Apologies for any noise that you may have heard throughout your stay but you are correct, we have now laid rubber soundproofing and a 12 inch plywood subfloor. Wiith our carpet, wood flooring and underlay throughout on order, we are positive that should you stay with us again - you will hear very little if anything at all. We also really want our guests to be able to enjoy the use of a garden and we are always looking at ways to improve the experience for our guests, so you will be happy to hear that since your visit we have erected a picket fence and gate so all dogs will now be safe and enclosed. We hope to welcome you back again in the future. Property Owner

  Reviewed by Lisa3.8★Jun 2024

• "The Wonky Burrow is a lovely property, situated in a perfect location (only a ten minute walk to the Lake/ town centre)."

  All of the amenities you would need, the bed is very comfortable and the hosts were very accommodating. Hope to be back soon!

  Thank you Louise, it was lovely having you! See you again soon x Property Owner

  Reviewed by Louise5.0★May 2024

• "The Wonky Burrow was the perfect little base for a weekend away celebrating our wedding anniversary."

  The place is warm, welcoming and comfortable. We are regular visitors to the lakes and wouldn't hesitate to book the Wonky Burrow again.

  Happy Anniversary to you both! Property Owner

  Reviewed by Joanne5.0★May 2024

• "Wonky Burrow was adorable, lovely finishing touches with branded glasses and coasters."

  Really cosy and comfortable, the mattress on the bed was like sleeping on a cloud! It's a stones throw away from the town, so a great location. Has everything you need for a lovely break! We'll definitely book again.

  Many thanks for your lovely review! We are very happy that you enjoyed your stay with us and would be happy to book again. The comfort of our mattress ☁️ is certainly proving popular with our guests and is regularly being mentioned. Hope to see you again x Property Owner

  Reviewed by Therese4.7★May 2024

• "Really nice apartment renovated to a lovely standard."

  Great comfy bed and plenty of room for us 2 and our dog. Felt very clean and fresh. A short walk into Bowness. Easily found parking on the street. We were lucky to have glorious weather so could sit in the back yard too. Owners were very nice and friendly and easy to contact if needed. As they live upstairs with their family we could hear quite a bit of movement. Just a note that the kitchen only has the very basics so we didn’t have any oil, salt, pepper etc for cooking.

  Thank you for your feedback Leanne, we're glad you enjoyed your stay. We are a self-catering holiday cottage so things like oil etc are not provided. We do hope you enjoyed the complimentary wine though. Property Owner

  Reviewed by Leanne4.7★May 2024

• "We enjoyed our stay at The Wonky Burrow."

  The location is great and we had everything we needed while there. The owners were friendly and helpful and even provided us with some toys for our daughter to play with outside which was appreciated. Would definitely stay again

  Thank you for the lovely feedback. It was nice to meet you and your beautiful little girl. Look forward to seeing you again. Property Owner

  Reviewed by Francesca5.0★May 2024

• "We enjoyed our three night stay and had everything we needed."

  Thank you.

  Thank you for you lovely feedback; we're very happy you enjoyed your stay. Property Owner

  Reviewed by Geraldine5.0★Apr 2024

• "Well presented accommodation."

  Clean and tidy. Had all the necessity that we needed. Warm and comfortable with some nice personal touches. Owner was very helpful and accommodating when we needed support.

  Thank you James - it was lovely to hear how happy you were with your accommodation! We look forward to welcoming you again in the future. xx Property Owner

  Reviewed by James5.0★Apr 2024

• "Such a lovely and cosy stay for two people looking to get away for a few days!"

  It was in a great location as it’s a 5 minute walk from Bowness on Windermere and the owners were so helpful and friendly! Definitely recommend if you’re looking for somewhere to stay in the lakes!

  Thank you for your lovely feedback - we look forward to seeing you again soon. Property Owner

  Reviewed by Rebecca5.0★Apr 2024

• "Can honestly say we had a great stay with a great welcome from the start!"

  Lovely comfy sofa and bed. The property was very well maintained and clean. Lovely location and walking distance to the lake and ample places to eat. Owners were very accommodating and helpful. Definitely recommend!

  Thank you Olivia, So pleased you enjoyed your stay! We look forward to seeing you again in the future. Vickie, Darren, Cody and Marley. x Property Owner

  Reviewed by Olivia5.0★Mar 2024

• "This was such a lovely place to stay."

  We will definitely be staying there again. Vicki the owner answered any questions i asked. They left us some fizz and a card as a welcome present. It was well equipped and spotlessly clean. Very comfortable stay. The standard of everything is excellent. We had excellent nights sleep in the super comfy king size bed. We will be recommending to friends and family. It is so close to everything in the heart of Bowness. Thank you Ann and Peter.

  Thank you so much - it was lovely to talk to you. We look forward to seeing you again. xx Property Owner

  Reviewed by Patricia5.0★Mar 2024

• "We stayed at the Wonky Burrow for 5nights."

  You can tell the owners have just completed the renovation as kitchen / bathroom are both brand new. Ideal location for Windermere and Bowness on foot. Property a comfortable fit for us (2 adults and our dog). We found street parking at the front of the property with no issues. Great WiFi and TV (sky) for the evenings. Owners live above the property and we’re contactable via email or phone if we had any issues (No issues from us

  Thank you Steph! We look forward to seeing you, Callum and Biscuit again soon. xx Property Owner

  Reviewed by Stephanie5.0★Mar 2024

• "Beautiful accommodation with absolutely everything we needed for a perfect long weekend away."

  Couldn’t have asked for more and everything made so easy for us by the owners Vickie and Darren, we will definitely be returning !!

  Thank you so much for your feedback! Property Owner

  Reviewed by Noah5.0★Mar 2024

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