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"Another lovely stay in this lodge."
It is very clean with lovely comfortable beds. We received a lovely welcome pack. The lodge has plenty books, magazines and DVD's if you want them. It is nice & close to the lake.
We received the wrong code for the gate via email but we were quickly allowed in through the barrier.
Reviewed by Susan5.0★Nov 2024
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"Lovely lodge, spotlessly clean & very cosy, has everything you need for a great stay, well situated on the site too."
Goodie bag was a nice touch & much appreciated
Owner response: Thank you for your kind review, we are pleased that you enjoyed your stay.
Property Owner
Reviewed by Carol5.0★Nov 2024
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"Our 14th. rented lodge on this site, over a lot of years."
This now our favourite.
The "Goodie Bag" always appreciated, thank you. One negative - half a bread loaf and packet of bagels left in cupboard.
Owner response! Thank you for your kind review we are very happy that Westbrook has become your favourite lodge! Apologies for the food that had been left by the previous guest and not removed.
Property Owner
Reviewed by Anthony4.4★Sep 2024
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"Another great stay at Westbrook lodge."
Well maintained, great quality and ideal location on the park.
Owner response: Thank you for your kind review and for continuing to use and enjoy Westbrook Lodge.
Property Owner
Reviewed by Marc5.0★Sep 2024
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"Wow! 5* Highly recommended!"
Westbrook Lodge was immaculate, only two minutes from the lake and had everything you could possibly need for a self catering staycation. The welcome pack was a wonderful surprise thank you so much! The owners obviously take a great pride in providing a high quality experience for guests.
The site was lovely too and only a 5 to 10 minute walk into the centre of Bowness. A great little shop on site and The Willow Bar was fab for a drink on the way back after a nice day out. Staff were very friendly and service was good.
We would love to return to Westbrook Lodge again!
Owner response: thank you so much for your very kind review. We are glad you enjoyed your stay and look forward to welcoming you back soon.
Property Owner
Reviewed by Margaret5.0★Aug 2024
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"We have gone to Westbrooke Lodge for the last 3yrs, but what concerned me this time was the state of the pillows in our bedroom, I never realised until I stripped the bed before leaving, they were all stained and not good pillows, if I had seen the state of them before we left I would have had to go out to shop for new ones, they didn't even have pillow protectors on?"
??
God knows what we could have picked up lying on those filthy pillows. I still cringe thinking about it.
We are so sorry to read this review, particularly from a returning guest. We have provided pillow protectors which have obviously gone missing and we were unaware of the condition of the pillows as we have been unable to visit the lodge this year. We have got a free day today and we will drive up this afternoon with new pillows and protectors. We realise that this doesn’t change your experience and we can only apologise sincerely, we pride ourselves on the condition and the cleanliness of the lodge.
Property Owner
Reviewed by John3.1★Jun 2024
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"This property was immaculate."
Beautifully sited in the park. This is situated on a 5 star site and is very quiet and tranquil. 1 min from the lakes edge! We had a lovely welcome pack left for us of tea, coffee milk etc, which was highly appreciated. If I had any little thing to say about comfort it was that there were no extra pillows or blankets for the beds. The sofas are very low so be aware if you have problems getting up and down.
I have to say that I would not hesitate to go back again and recommend it to anyone. We had a wonderful time. The park is in walking distance from the Windermere cruise
Reviewed by Stephanie4.7★Apr 2024
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"Westbrook Lodge is amazing."
It was easy to gain entry to the Parkdean site on arrival, with a barrier code from reception. There was ample parking for two vehicles with steps up to, and a gate on to the deck. The vestibule/utility area as you enter the lodge itself was ideal for storing coats, bags and shoes, and meant the lodge didn't feel cluttered with our "stuff". The kitchen area is gorgeous and very well equipped. There was more at the lodge than we were expecting e.g.; tea towels, oven gloves, tin foil, kitchen roll, washing up liquid, cloths, spare bin bags, hand wash etc. There were also a couple of dishwasher tablets and condiments (e.g.; salt, pepper, vinegar). It's hard to say whether these items are usually included or had been left by previous guests because the checklist we received with our booking confirmation said for us to pack most of those items - it was a nice surprise. We found everything easy to use and the instruction manual/quick start guide was easy to follow. The bed in the master bedroom was very comfortable. We travelled as a couple, and so we didn't use bedroom’s 2 or 3, but they were all good sized rooms (two doubles, one twin) with storage and wall-mounted TV's. It's unusual to be able to say there were lots of coat hangers - but there really were. And having two bathrooms was a real treat (with the ensuite being bigger than our bathroom at home!). The Parkdean site itself was lovely and quiet with a short walk to the lake. There are plenty of rubbish bin and recycling points around the park. Bowness-on-Windermere itself is a 5-7 minute walk away and ideal for the shops, bars and restaurants. We really enjoyed seeing the town come alive in the evenings whilst enjoying a cocktail (perhaps two?) in the Fizzy Tarte, and there are a couple of fish & chip shops (amongst other takeaways and amenities) if you didn't want to eat out, but didn't fancy cooking either. We would definitely stay here again.
Reviewed by Jennifer5.0★Mar 2024
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"Another good stay in our favourite lodge."
"Goodies" bag much appreciated. Hope to return later in year. A geneal comment about all lodges - why when it rains, is there always a drip above the gate!
Owner response: Many thanks for your kind review we are pleased to welcome you back and happy that you enjoyed your stay.
Property Owner
Reviewed by Anthony5.0★Mar 2024
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"Another lovely week in this Lodge, nice welcome pack, plenty of kitchen accessories, this is our 4th time in this lodge so that should speak for itself, no doubt we will soon be back."
Owner response: It is always nice to welcome back guests to the lodge, thank you for your kind review we are happy you enjoyed your stay.
Property Owner
Reviewed by Michael5.0★Feb 2024
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"This is by far the best holiday lodge we’ve ever stayed in."
Beautiful interiors, really well equipped and a lovely touch with the tasteful Xmas decorations. Also, the welcome pack of essentials for us was very much appreciated. We would definitely recommend and we’ll be booking again in the future.
Owner response: thank you for your kind comments, we hope you had a lovely festive stay.
Property Owner
Reviewed by Rebecca5.0★Dec 2023
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"The lodge was excellent tastefully decorated cosy and high class we were greeted ..."
The lodge was excellent tastefully decorated cosy and high class we were greeted with a lovely goody bag and some Christmas decorations and a lovely tree, we did get hit with the heavy snow storm 2nd Dec and the power went off on the site so we were snowed in for a while but the lodge was so homely we just had to ride out the storm
Owner response: Thank you very much for your lovely review, we really appreciate it and are pleased that everything was to your liking. Sorry about the weather!
Property Owner
Reviewed by Carol5.0★Dec 2023
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"What a shame!"
Such a beautiful lodge in beautiful surroundings let down by its maitenance and upkeep. Dirty radiator and window ledges in main bedroom. The cooker was dirty and clearly had not had a proper clean for ages. The freezer was too iced up so was not fully useable. An aray of various tools were left on the floor in the boiler room. Overall the internal aspects fell very short of what we are used to finding in a Sykes property. Photographs of these problem areas are available if required. Whilst there we had two separate power cuts. There was no sign of a torch. For a cost of £800 + we would have expected a far better standard. We hope Sykes can look into this situation and get back to us with some satisfactory findings as we have another holiday booked with you in January. As advised above photographs are available.
Thank your for taking the time to provide this feedback. We are sorry to hear about all the issues you encountered at the property, unfortunately we weren't aware of any of the issues you had as we could have resolved them to make your stay more comfortable. Unfortunately, Storm Debi caused widespread disruption in the area including power cuts. We will highlight with the owner the lack of torch as this may have gone missing. We are glad that you enjoyed the location.
Lake District Lodge Holidays Owner Relations Team
Property Owner
Reviewed by Don2.5★Nov 2023
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"Our new favourite lodge."
Hope to return in Spring.
Thank you! We look forward to welcoming you back.
Property Owner
Reviewed by Anthony5.0★Oct 2023
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"Plug in bath not working correctly, also water in main bedroom washbasin was slow to empty."
Very disappointed no welcome pack this time, I appreciate cost have increased but it would have been nice to be forewarned then we could have come prepared, otherwise as usual super lodge, our second time this year, see you February.
Owner response: Thank you for your feedback, I am sorry you had some minor problems during your stay this time, I have contacted maintenance and will ensure that they get resolved. Regarding the welcome pack, I am sorry you were disappointed but unfortunately the farm shop that we used to supply the items is no longer willing to deliver to Fallbarrow as we were the only lodge on the park who used them. However, I do intend to make up my own welcome pack which will be provided for your next visit in February.
Property Owner
Reviewed by Michael4.4★Sep 2023
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"Once again another fabulous holiday in Westbrook Lodge, great welcome pack, and ..."
Once again another fabulous holiday in Westbrook Lodge, great welcome pack, and all the little extras, this is our 4th time here, and looking forward to September when we will be back again, once again many thanks x
Owner reply: Thank you so much for your kind review, it means a lot to us to know that you are enjoying the lodge as much we we do!
Property Owner
Reviewed by Michael5.0★Mar 2023
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"Westbrook is a lovely comfortable, spotless lodge."
The lodge is well equipped with everything you need for a break away from home. The bedrooms are all a good size with comfortable beds. The location is ideal, close to the shore of lake Windermere and also a short walk from shops & resteraunts.
Thank you for your lovely comments we are so happy that you enjoyed your stay.
Property Owner
Reviewed by Susan5.0★Feb 2023
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"Beautiful lodge, very well maintained, all the home comforts, comfy beds."
Lovely surprise welcome pack very much appreciated, my only gripe is we couldn't fathom out how to turn the shower down in the ensuite so just used the one over the bath, will defo be back to stay
Thank you for your kind feedback. We are glad to hear that you enjoyed your stay at Westbrook. We will pass on your comments regarding the ensuite shower to our Maintenance team to look into. We hope to welcome you back again.
Property Owner
Reviewed by Anne5.0★Jan 2023
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"Lovely lodge comfortable and one of the best we've stayed in at fallbarrow ..."
Lovely lodge comfortable and one of the best we've stayed in at fallbarrow
Really appreciated the Christmas tree and decorations
Regards
Thank you for your kind feedback. We are glad to hear that you enjoyed your stay at Westbrook, and we are delighted to hear that you appreciated the Christmas tree and decorations. We hope to welcome you back again.
Property Owner
Reviewed by Irene5.0★Dec 2022
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"Great property that provided everything we needed."
Excellent location that was so close to the shops.
The welcome pack was a lovely touch and everything in it was delicious!
Will definitely be back.
Reviewed by Kirstie5.0★Nov 2022
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"Absolutely love this lodge, perfect place, 2 minutes from the lake, a fantastic welcome pack, everything you could wish for, this is our second time here, hopefully coming again before the year is out."
Thank you for your kind feedback. We are so glad to hear that you enjoyed your stay at Westbrook Lodge. We look forward to welcoming you back again soon.
Property Owner
Reviewed by Michael5.0★Sep 2022
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"Our 2nd stay at Westbrook this year and it was another great stay."
Fantastic lodge in a good location. Absolutely flawless. The park also seams to have upgraded the wifi so that was a bonus as there is now a decent signal from the lodge.
We will definitely be back.
Thank you for your kind feedback. We are glad to hear that you had a lovely stay at Westbrook Lodge. and that you were able to use the upgraded WIFI. We look forward to welcoming you back.
Property Owner
Reviewed by Marc5.0★Sep 2022
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"What a beautiful clean lodge we thoroughly enjoyed our stay and would love to come back."
Ideally situated for Bowness on Windermere. Only thing I wouldn't recommend is the restaurant, not great food and abysmal service, my husband had to go up go the kitchen area to collect our food which had been stood for some time.
Thank you for your feedback. We are glad to hear that you enjoyed your stay at Westbrook Lodge. Noting the issues that you had with park, we will pass this onto the Parks management. We look forward to welcoming you back again.
Property Owner
Reviewed by Tuarita5.0★Jul 2022
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"My husband and I would like to say a huge thank you, we had a fantastic break in Westbrook lodge."
It is stunning and everything is so well thought out which makes it a perfect home away from home! The gift hamper is a fantastic touch, which was totally unexpected but totally appreciated x we have stayed in Fallbarrow Park before so knew what the site had to offer, but for anyone considering visiting it is brill for couples (as we were) or families as there is something for everyone and the lodge is perfect for either. We will be re booking again later in the year. Thank you again for making our first break away in 3 years stress free
Thank you for your lovely feedback. We are so glad to hear that you enjoyed the lodge and the park. We are so pleased that you will be back to visit again soon!
Property Owner
Reviewed by Sharon5.0★Apr 2022
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"Great lodge, well furnished and great location being only a minutes walk from the clubhouse or down to the lake."
We will be booking again for later in the year.
Thank you for your feedback, we are pleased to hear you had a wonderful stay and we look forward to welcoming you back in the future.
Property Owner
Reviewed by Marc4.7★Apr 2022
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"The lodge was perfect in every way."
The only problem which we found out after arriving was there was no Wi-Fi at all on the camp , would have liked a dust pan and brush or something to pick bits off the floor, would definitely book again , the welcome pack was a lovely bonus
Thank you for your feedback, we are delighted you enjoyed your stay. The WiFi is complimentary and provided by the park, this is something completely outside of our control. We take your recommendations onboard and will pass these across to the owner to look into. It is wonderful to hear you will book again and we look forward to welcoming you back.
Property Owner
Reviewed by Victor4.7★Mar 2022
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"We have stayed in many lodges but this has definitely been the best ."
The lodge was exceptional presented and well equipped. We would definitely stay again
Suzanne Drake
Thank you for your valued feedback. We are pleased that you enjoyed your stay and it would be our pleasure to welcome you back.
Property Owner
Reviewed by Francis5.0★Mar 2022
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"Absolutely fantastic, spotlessly clean a lovely welcome pack on arrival so many ..."
Absolutely fantastic, spotlessly clean a lovely welcome pack on arrival so many lovely personal touches from Christmas tree to lovely decorations thank you so much a home from home
Thank you so much for your lovely review. We are so pleased you enjoyed your stay and hope you had a lovely New Year.
Property Owner
Reviewed by Brian5.0★Dec 2021
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"The lodge was stunning and spotless."
The owner must have good taste as the sink , kettle and toaster were the same as ours lol . Fallbarrow is perfect to for walking into the town . I would definitely recommend Westbrook lodge you won’t be disappointed. Will use again if we are down in Windermere.
Thank you for your positive feedback.it is lovely to hear that you enjoyed your stay in the Lakes. We look forward to welcoming you in the future.
Property Owner
Reviewed by Alan5.0★Nov 2021
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"Lovely lodge although quite dark inside the lodge during the day."
A few minor issues (fan in en suite stopped working, small window in kitchen could not be opened, no bath mat in en suite, no bin in house bathroom, no gate from the decking area to the rear of the property, & no vacuum cleaner) but overall a pleasant stay.
Thank you for the review, Mr Gibbon. Despite a few things not quite right for you we are pleased that overall you had a pleasant stay. The issues raised we shall look into and address accordingly - thank you for letting us know and please accept our apologies for any inconvenience caused. Westbrook is a delightful place to stay, beautifully presented and a popular location for a holiday in the Lakes. We do hope we will welcome you again in the near future.
Property Owner
Reviewed by James4.4★Oct 2021
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"All went really well from the moment we
arrived till the day of departure , will stay again."
Thankyou
Thank you for your feedback, we are so pleased to hear of how much you enjoyed your stay. Westbrook is a fantastic lodge in a lovely location. Just minutes away from Bowness-on-Windermere, it is a great base! If you are visiting to relax in the lodge, it has everything you could think of! We do hope you will return and visit Westbrook again.
Property Owner
Reviewed by Graham5.0★Sep 2021
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"The accommodation was excellent, higher standard than expected, the goody bag was a great surprise and very well received, fantastic location, this as been by far the best lodge we have stayed in to-date, hopefully we can revisit soon."
Reviewed by Michael5.0★Sep 2021
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"We thoroughly enjoyed our weekend at Westbrook Lodge and we are already thinking about when we can return."
This was our second stay at Fallbarrow Park so we knew what to expect from the site, which we love. Westbrook was very impressive. A practically brand new, immaculate lodge, furnished in a tasteful and modern way. A luxurious home from home with a glimpse of the lake from the kitchen/lounge. We appreciated the care and thought which had been used to equip the lodge - nothing had been overlooked! Whilst there, we wished we had booked to stay longer but we will definitely return! Thank you
Thank you for your feedback, we are delighted to hear of how much you enjoyed your stay. Westbrook is a truly fantastic lodge which is fully equipped with everything you may need for your stay. It would be our pleasure to welcome you back and hopefully for a longer stay next time!
Property Owner
Reviewed by Natalie5.0★Aug 2021
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"We had a baby and rang to see if anything could be done to allow us to check in earlier."
Everyone was very helpful and helped us check in as early as possible, highly recomend to anyone
Reviewed by Olivia5.0★Jul 2021
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"Overall brilliant holiday."
The lodge was amazing and very close to everything which was great. The only downfall was the WiFi which we couldn’t get working properly. We rung someone about it who told us they would ring back to sort but never did.
Thank you for your feedback, we are delighted to hear of how much you enjoyed the lodge. We are sorry you had an issue with the WiFi, as advertised, the WiFi is provided by the park and is outside of our control, please accept our apologies for any inconvenience caused. Having said that, someone should have got back to you and we apologise that did not happen. We hope it did not impact your stay too much and you will return for another wonderful stay with us.
Property Owner
Reviewed by Kiana4.4★Jul 2021
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"The lodge was extremely clean and had everything that we needed ."
A beautiful lodge in a good situation on the Fallbarrow site . The hamper on arrival was a lovely surprise with good quality products from a nearby farm shop . We had a lovely 4 night stay and will be back again this year . Arrival and departure process was easy .
Reviewed by Janice5.0★May 2021
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