Sanderson House

19 Customer Reviews

• "Lovely spacious house."

  Excellent facilities. The pool table was a big hit. Plenty of parking. Easy entry to the house. Lovely shower toiletries. Booking communication was outstanding.

  We appreciate your wonderful review. We hope to host you again soon! Property Owner

  Reviewed by Nicola4.4★Nov 2024

• "Wonderful house, super spacious and rooms were fantastic."

  Minor quibble as the treadmill wasn't in the Gym as one of our party was looking forward to using it. Also, some issues with showering in the first floor bathroom with water going cold during some showers. But honestly, this is a fabulous place to stay for a large party and great value.

  Thank you for your kind words about your stay! We’re glad you enjoyed the space and the value. We apologize about the treadmill and the shower issues. We’ll definitely look into those to ensure a better experience for future guests. Property Owner

  Reviewed by Angela4.4★Oct 2024

• "From the initial booking to all communication with regards to our Booking we were kept fully informed of everything we needed prior to our arrival, I contacted Sarah Ludar-Smith during our stay as some light bulbs had stopped working and she had Steve come over that day to replace, this was exceptional service, the house was absolutely perfect for us, with 2 teenagers the Gym was used daily, the Hot Tub was amazing, the weather was not perfect so did not utilise the sun house and bar area next to the hot tub but it’s a perfect space for sunny weather, every evening we had a pool competition which got very competitive, plenty of living space, the cinema TV room with the massive TV was also used for my Son he had taken his XBox with him."

  Kitchen area is stocked with everything you need with a great sized fridge and freezer, the conservatory area for dining was spacious and extremely comfy for all meals, cannot fault any of the bedrooms again all set up beautifully and having the towels was perfect, garden was very spacious and ideal as it was all enclosed so our dog was safe out playing in the garden, even the surrounding area there is lovely walks with plenty of wildlife. Only 9 minutes from the house there is a great Local Brewery with a great choice of beers and we had dinner there on the Friday night the food was spectacular, would definitely book a table for the night you want as very busy place. Cannot recommend this place enough just perfect, and would recommend this to all, thanks Sarah for all your communication this made us feel very welcome and very much looked after

  Thank you so much for your kind words! We're thrilled to hear you had such a wonderful stay. Your feedback is invaluable to us. We hope to welcome you back soon! Property Owner

  Reviewed by Brian5.0★Oct 2024

• "We loved our stay, because of the celebration and company!"

  We didn't let the disappointment of the house spoil our special occasion. The house was dirty, we had to clean everything before using it and was reluctant to put food away in cupboards and fridge due to the lack of cleanliness. Because of this, we also didn't use all of the facilities such as the hot tub. Some furniture was broken and unusable.

  Reviewed by Gemma2.2★Oct 2024

• "This is an amazing house!"

  We had an wonderful time making use of the pool table, hot tub and fire pit. The sitting room (with the pool table in) was brilliant for playing games and chatting, as the sofas are all arranged in a square with a table in the middle. The other sitting room was great for older family members to retreat to when they wanted to watch a bit of tv. The location is good, with plenty to do nearby, although the house is so fantastic we didn't feel the need to go out much. My bed was one of the comfiest I've ever stayed in away from home and several other family members also made the same comments. The room I was staying in had blackout blinds and thick blackout curtains, which made for a lovely dark bedroom at night. I assume the other rooms were the same, but didn't check. The kitchen and dining area is a wonderful, social space and it was great that everyone could fit around the dining table. Things like hand soap, washing up liquid, dishwasher tablets, washing powder, shampoo etc were provided, which was good. The house was very clean. A few suggestions to make it even better would be better lighting in the pool table room. Three out of the five bulbs above the pool table weren't working and the type of lighting, even if the bulbs were working, wasn't really adequate for the room. We had to move the lamp to the back of the room in order to see the pool table and when sitting chatting at night it felt dark. A bluetooth speaker in the pool table room would also be good, but just a suggestion. The photo of the gym is also out of date, as there is no longer a treadmill in there and the multigym didn't work. However, the communication with the owner is excellent (via WhatsApp) and I'm sure if we'd mentioned that the multigym wasn't working they'd have sorted it. We all had an fantastic holiday and would definitely recommend this house as a wonderful place to stay.

  We're so glad you had a wonderful time! Thank you for your kind words and suggestions. We'll definitely look into the lighting and gym equipment. We hope to see you again soon! Property Owner

  Reviewed by Sarah5.0★Aug 2024

• "This is one of the best self catering holiday homes we have stayed in."

  We appointed with all of the equipment needed and in good working order. The hot tub and garden are lovely and there is lots to do within easy reach.

  Thank you for your kind words! We're happy you enjoyed your stay and found everything you needed. We hope to welcome you back soon! Property Owner

  Reviewed by Susan5.0★Jul 2024

• "10 of us arrived for 1 week (July 24) at the lovely house which was very spacious."

  Dining room had enough seats and a big table for all of us to sit for meals and the Utility had, Washer Dryer, Dishwasher, Iron and Ironing Board so very useful. Kitchen was well stocked with Dishes, Pans and Cutlery. Although there were plenty of Oven Tray's and Utensils I felt that these needed updating. Bedroom again were big and plenty of storage, the beds were very comfortable although for some were a bit low. While staying we did have a slight problem (that was not the agents fault) this was dealt quickly and efficiently by Sarah and Simon, thank you. I feel there are a couple of issues. We had a dog and small children staying, there was no gate at the bottom of the stairs leaving it open, because of this we had to improvise to keep dog from going up and the toddler from climbing the stairs. It would have been very useful if there had been a gate there, you could put a child gate when guests have dogs or small children for safety. The garden definitely needs improving as it lets the property down, needs new Fire Pit, table and chairs (rusty), new wooden seat (near Fire Pit) weeds taller than myself need clearing. Only my opinion but it could be improved with some ornaments attached to the fence and maybe light on the fence too. Although there were some negatives all in all it was a nice house with a great Hot Tub, Thank you.

  Thank you for your feedback. We are glad you enjoyed your stay with us. We do want to provide all customers with an excellent property and facilities. Since your departure, the garden has been attended to. We have purchased a new outdoor table, chairs and fire pit. Thank you for the suggestions you have made. We value all customer feedback and hope to welcome you back in the future Property Owner

  Reviewed by Debbie4.1★Jul 2024

• "Fantastic family house plenty of room for 3 families"

  Thank you so much for your fantastic feedback! We're thrilled to hear that our house was the perfect size and accommodated your 3 families comfortably. We strive to create a welcoming space for families to enjoy their time together, so your kind words are very much appreciated. We hope you had a wonderful stay and would love to welcome you back again in the future! Property Owner

  Reviewed by Diane4.1★Jul 2024

• "It was a memorable holiday with family and friends."

  House was very spacious and well equipped. Only concern was that one of the showers in the first floor had a leak which leaked down to the kitchen from ceiling above. Otherwise everything was upto our expectations. Thank you

  Thank you so much for taking the time to leave feedback about your stay! I'm thrilled to hear you had a memorable holiday with your family and friends. The spaciousness and amenities of the house are definitely highlights, and I'm glad you enjoyed them. I sincerely apologize about the leak in the first-floor shower. Water damage is a serious concern, and I understand how frustrating it must have been to experience during your stay. I want to assure you that we are taking immediate action to address the leak. We appreciate you bringing this to our attention. Is there anything else we can do to improve your experience for future stays? Thank you again for your feedback. Property Owner

  Reviewed by Akila3.8★Jun 2024

• "The house is amazing."

  It has plenty of room with the pool table in one room, there is a cinema room, a sofa in the kitchen and a large conservatory. The pool table was well used and was in good condition. The hot tub was one of the best we have been in. The bedrooms are large with 3 being en suite. We went for a walk round Ennerdale lake which is just over 3 miles away but there is also a path at the gates to the property which leads to a cycle path. We really enjoyed our stay and will be returning. Contact was by email and WhatsApp so easy to communicate.

  So glad you loved the house! We appreciate you mentioning all the great features, especially the hot tub! Ennerdale sounds lovely, and the cycle path is a hidden gem. Looking forward to welcoming you back soon. Property Owner

  Reviewed by Simon4.7★Jun 2024

• "We had the loveliest of time at Sanderson park."

  It’s a beautiful clean property and had everything we needed, i would highly recommend this place and all I would say is the back garden could have a little more done in the way of colour “flowers” but it didn’t have any bearing on the fabulous time we spent there, an hour later 10.30, check out would have been better but we managed it and I hope to return again. Thank you .

  Thank you so much for your kind words about your stay! We're thrilled you enjoyed Sanderson Park and found it clean and well-equipped. We appreciate the feedback on the backyard - we'll definitely consider adding some flowers in the future! We'd love to welcome you back again soon! Property Owner

  Reviewed by Winifred4.7★May 2024

• "The property was just great for our needs, three different families all coming together to share the space."

  I have never slept in beds like it, they were so very comfortable ❤️

  Reviewed by Louise5.0★May 2024

• "The house is a great place to get a big group together and spacious enough not to feel overcrowded."

  We didn't have enough towels for our group though, despite there only being 11 of us and some bath towels were too small. It was too cold in the house on a few occasions we no option to change the heating. One of the ovens didn't work. Some light bulbs need replacing and there were no dishwasher tablets. And there were no wine glasses or pint glasses. A small pool cue might be a good idea too. It's quite tight around the pool table. But we would recommend and these are just suggestions to make it better for your next visitors

  Thank you so much for your feedback! We're thrilled you enjoyed the spaciousness of the house for your group. We apologise if the towels were not to your liking, but we always leave out enough sets for the number of guests booked so if this changes after booking, please let us know before arrival. The heating can be controlled in the house or remotely so if we are made aware of this we can help you get the house to a desired temperature. The main oven works slightly differently to normal ovens by using a timer, we have a full video and written explaination of this in the kitchen and guest handbook and we could have made you aware of this if we have been contacted. We appreciate all the suggestions in your review and will make sure that these are implimented to make holidays even more enjoyable for future guests. We sincerely apologize for the inconvenience caused by the lack of towels, malfunctioning oven, burnt-out light bulbs, missing dishwasher tablets, and glassware. We'll ensure these are addressed before the next guests arrive. We appreciate the suggestions for a small pool cue and improved lighting around the pool table. We'll definitely consider adding these for future guests. Thanks again for letting us know! Property Owner

  Reviewed by Susan4.4★Apr 2024

• "Heating was an issue as it was set by timer and we could not change."

  The weather had turned cold and we could not adjust the heating to come on, which is not good when you have young children.

  I appreciate your feedback about the heating issue, and I'm sorry for any inconvenience it caused, especially with young children. The heating can be controlled from inside the house, or we can adjust the settings remotely if we are contacted at the time. We will make sure the instructions are more clearly visible in the house for future reference. Property Owner

  Reviewed by Ian3.4★Nov 2023

• "Beautiful property, plenty of room for a large group."

  Spotlessly clean. Slight niggles, bath towels on the small size. Need larger pans. Floor boards very squeaky. Mat runner by front door a trip hazard.

  Thanks for the positive feedback on the beautiful property and its ample space! I appreciate your insights on the bath towels, pan size, squeaky floorboards, and the mat. Your observations are valuable, and we'll take them into consideration to make future stays even better. If you ever decide to return, we'd love another chance to host you. Property Owner

  Reviewed by Gaynor4.1★Oct 2023

• "Just Fabulous !"

  We had four generations of our family in the house and not once did we feel on top of one another . The owners were amazing helping us when we didn’t quite read the instructions for the oven

  So glad to hear you had a fabulous stay with your multi-generational crew! It's awesome that everyone felt comfy. If you're ever up for another round, we'd love to host you again! Property Owner

  Reviewed by Peter5.0★Oct 2023

• "Property was perfect and very good value for money, everyone enjoyed it - would recommend!"

  ! We would have stripped the bedding as requested but could not find the bags mentioned in thr welcome booklet - sorry!

  Thank you for the positive feedback! I'm thrilled to hear that the property was perfect and provided good value for money. I appreciate your recommendation, and I'm glad everyone enjoyed their stay. No need to apologize about the bedding; I'll make sure to clarify the location of the bags for future reference. If you ever decide to return, we'd be happy to host you again. Property Owner

  Reviewed by Liam5.0★Sep 2023

• "We were given loads of information before we arrived at the property which was very useful."

  Once we entered the property everything looked very clean and nice. Everything was set out neatly and looking very lovely including the small details e.g box of tissue. Overall we must say the whole property looked amazing

  Thanks for your feedback! Delighted you found the pre-arrival info useful and the property clean and lovely. If your plans bring you back, we'd be happy to host you again. Property Owner

  Reviewed by Saeedin5.0★Jul 2023

• "The house is absolutely stunning, with stunning views."

  The owners, neighbours and people in general are really really nice and friendly people. I would certainly recommend you this house with a 5 star experience.

  Thank you so much for your kind words! I'm thrilled to hear that you found the house stunning, enjoyed the breathtaking views, and had positive interactions with the owners, neighbors, and people in the area. Your recommendation and the 5-star experience mean a lot to us. If your travels bring you back, we'd be delighted to host you again. Property Owner

  Reviewed by Rebecca5.0★May 2023

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