Hazel Cottage

44 Customer Reviews

• "Nice property well maintained."

  We would have expected some soap for each sink and a few more toilet rolls. But one of the better ones we have stayed at in the lakes and would recommend. Good location. Parking is always tricky in Ambleside but the parking voucher was a real help. Overall a really good stay in a lovely house.

  Thank you for your feedback. We are pleased that you enjoyed your stay at Hazel Cottage. We appreciate your comments on the soap and toilet roll but as this is a self catering property, it is up to guests to bring their own items. We hope to welcome you back again. The owner relations team - Lakelovers Property Owner

  Reviewed by Chris4.4★Nov 2024

• "A great cottage set in an ideal location."

  Very comfortable for 3 couples with 2 en-suites and a main bathroom. Kitchen well supplied and clean. Only criticism would be attention to cobwebs dotted around the house. They look old as well!

  Reviewed by Robert4.7★Oct 2024

• "We all loved HAZEL COTTAGE which was perfectly located close to local shops, amenities, restaurants and sites."

  We were lucky with the weather which was sunny throughout our stay. We were welcomed with wine, Prosecco, chocolates and a Happy Anniversary Card which was so thoughtful and appreciated. We did have a few issues however including a front door that wouldn’t close unless you forcibly slammed it and only being issued with one front door key between 3 adult couples which was restrictive as we often wanted to go on different trips and excursions. We also had a problem with the Macerator in the en-suite toilet which wouldn’t stop taking in water and became noisy and very intrusive. We were eventually able to contact Sykes who sent Maintenance staff to fix it. Every thing worked as it should and the house was well equipped - the kitchen was laden with utensils, the TV worked well and the WiFi worked throughout the 3 storeys of the house. The decor and furniture were of great quality but there were small decor issues - cracked plaster, door knobs throughout instead of handles for older people who may have gripping issues but we all had a great time and enjoyed our stay at HAZEL COTTAGE immensely.

  Reviewed by Lynval4.7★Sep 2024

• "We had a great time in your very comfortable cottage."

  Thank you. Extremely clean and well appointed. The kitchen had everything we needed. The crockery was of a high quality, the only problem was that the large plates did not fit in the dishwasher! The cottage was close to all the shops, restaurants and amenities. I think we sampled every coffee shop whilst we were there. Would definitely like to revisit. Ambleside is a lovely little town with easy access to the countryside around.

  Reviewed by Helen5.0★Aug 2024

• "Lovely cental place to stay ,cottage spotless ,all bedrooms beautiful cannot fault this cottage"

  Reviewed by Christine5.0★Jun 2024

• "Lovely cottage in a very convenient location."

  Highly recommended. Thank you.

  Reviewed by Anne-marie4.7★Jun 2024

• "Really lovely house in a fantastic location."

  Great to have one bathroom per bedroom, and all worked well and very clean. Extremely quiet, which surprised us given its central location. A very comfortable stay, we would certainly go back.

  Thank you for your kind feedback. We are pleased to hear that you had an enjoyable stay at Hazel Cottage. We hope to welcome you back again. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Liesl5.0★May 2024

• "The property is in an excellent location for restaurants, shops, buses and nearby car parks."

  The cottage itself is beautifully furnished throughout and everything fully functional and most importantly, spanking clean. In addition to the thoughtful Welcome Packs in the kitchen there was also a bottle of wine and chocolates, a lovely gesture. We would not hesitate to recommend this lovely holiday home.

  Reviewed by Valerie5.0★May 2024

• "Really Fantastic stay!"

  Spotlessly clean and extremely cosy with thoroughly modern furnishings. We were lucky enough to meet owners Nicky and Steve on departure and they were lovely and we were delighted to thank them for the biscuits, chocolates and wine left for our arrival. Great location in the middle of the town. 24 car parking permit extremely handy as the kings street car park is a short walk (maybe three minutes?). Really good information guides available in the cottage which helped with our planning. Overall we were delighted with everything!

  Reviewed by Kevin5.0★Apr 2024

• "Wonderful house, superbly equipped."

  Reviewed by Thomas5.0★Apr 2024

• "Hazel cottage is a lovely, warm and beautifully refurbished cottage in a great location."

  Kitchen is very well equipped. Having the parking permits was great and we really appreciated the wine and chocolates, welcome nibbles and cleaning product. Sadly the top floor e-suite shower leaked into the room below so we had to stop using it which was inconvenient as we specifically chose a cottage with three bathrooms. We were only disturbed by the builders next door on Thursday. They were very, very loud! Fortunately we had planned to go walking. However, I think a warning should go on the description until building works finish so people who want peace and quiet do not make a mistake. I would definitely book Hazel cottage again. We really loved it.

  Hello thank you for taking the time to feedback to us, we are so pleased you loved Hazel Cottage. Sincere apologies for the leaky shower issue, we were not aware of this and will ensure it is fixed. We will speak to the builders regarding their noise levels and time frames so that we can advise accordingly. Thank you once again for letting us know and we really hope to welcome you back soon. Warm regards Nicky Property Owner

  Reviewed by Patricia4.1★Feb 2024

• "Perfect cottage ,"

  Reviewed by Peter5.0★Dec 2023

• "Fabulous location Everything you need and more for a lovely weekend ..."

  Fabulous location Everything you need and more for a lovely weekend Spotlessly clean Beds are so comfortable Great decoration

  Reviewed by Sharon5.0★Dec 2023

• "This was our fourth stay in Hazel Cottage and, as usual, we had a great time."

  There were a couple of maintenance issues that I would just like to draw to your attention though: the rear right gas burner, although we could get it to ignite, would not stay lit. We could not get the radiator in the top floor ensuite to come on at all. Lastly, the carpet on the threshold of the first bedroom (not ensuite) on the first floor was a bit frayed and could become a trip hazard. None of this affected our stay - I just wanted to point it out so that you are aware.

  Hello Fiona, thank you so much for your feedback, we are delighted that you enjoy staying at Hazel Cottage and thank you for your repeated visits. We have just returned from a quick snowy visit and have sorted the radiator issue so it's toasty once more. We are taking steps to rectify that troublesome bit of carpet again and I was not aware of the burner problem so I'll have it checked. If you ever have a problem whilst staying please call Lakelovers and they will aim to sort it very quickly for you. Thanks again for letting us know Kind regards Nicky Property Owner

  Reviewed by Fiona5.0★Nov 2023

• "We absolutely loved our stay at Hazel Cottage."

  Even though on quite a busy road, it was very quiet ( great secondary glazing at the front ). The location was great- so many things to do in walking distance and buses to hand. The house has been well thought out and the standard of fittings and furniture fabulous. We had an incredibly comfortable stay and would love to return.

  Reviewed by Jane5.0★Sep 2023

• "It was a lovely house."

  Very clean, comfortable and very well equipped. Plenty room for everyone. Beds were great. House was well situated. We all enjoyed our stay and would certainly go back to such a well thought out property.

  Reviewed by Angela5.0★Sep 2023

• "Te cottage was perfect for us."

  The cottage was well looked after and had everything we needed. The beds were really comfy and it was so useful to be able to have the option of having the rooms as twins for the children. The shower in the main bathroom was amazing too!! We also really appreciated a parking permit and whilst you can’t park right outside the car park is only a 2 minute walk up the road. We would definitely stay here again and would happily recommend it to anyone wanting to visit Ambleside.

  Reviewed by Louise4.1★Aug 2023

• "Fabulous! Can't fault this beautiful house."

  We loved it. Very central for good meals out. Lovely walks without needing the car too. Just a note regarding the description ... it says washer/dryer but it is actually just a washer.

  Reviewed by Clare5.0★Aug 2023

• "The cottage was in a great location and was well appointed."

  It has been presented well and is comfortable, with a lot of thought into what holiday makers require. The documentation to explain how to use appliances in the property was very helpful.

  Reviewed by Philp5.0★Aug 2023

• "The property was of a very high standard and very comfortable."

  The only drawback was some of the small details that make a start feel truly comfortable, such as soap in the WC, laundry detergent, sugar for tea and salt/pepper. Unfortunately all of these were missing so we had to purchase them including hand soap for the bathrooms. There was a box for laundry detergent but it was filled with dishwashing tablets so perhaps the cleaner/owner was not aware it was missing. Having these small items available would have made the stay that bit better. However overall it was very high quality and we'd certainly stay again if we went to Ambleside. The location by the town centre was very handy. However the parking situation was also a minor drawback as the parking token was only valid from 6pm-10am and for 1 hour between 10am-6pm. So we found ourselves constantly moving our car and not always able to park by the flat.

  Thank you for taking the time to feedback, we are so glad you enjoyed your stay. Just to clarify the parking situation at Hazel Cottage, we provide a parking permit which enables you to park in the nearby car parks 24/7 so you can park up and forget about your car. We hope to welcome you back again soon. Kindest regards Nicky Property Owner

  Reviewed by Renae4.7★Jul 2023

• "Hazel Cottage was a wonderful place to stay ."

  Everything was of the highest standard and the accommodation was outstanding . Great value for money and leaving the wine and chocolates for our arrival was a lovely touch . Would certainly recommend this to anyone looking for a place to stay in Ambleside .

  Thank you for your kind comments. We are so glad that you enjoyed the property and the extra touches. Thank you for your recommendation. Lakelovers Owner Relations Expert Property Owner

  Reviewed by Linda5.0★Jun 2023

• "Great cottage in a great location and very comfortable and well appointed"

  Reviewed by Simon5.0★May 2023

• "Beautiful cottage, great location."

  The host left us wine and chocs for when we arrived which was such a nice touch. Only slight niggle was the hand showers didn't work, but the over head showers were great. Overall fantastic place to stay!

  Thank you for your kind comments, we are pleased to hear that you enjoyed your stay. We hope to welcome you back. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Ruth4.7★May 2023

• "We had a lovely time."

  Everything was perfect, the cottage was very comfortable and easy to locate. The team had taken care of every small detail. The decoration was lovely, we are already missing the place. Can't wait to go back.

  Thank you for your comments. It is lovely to hear that you enjoyed your stay. We hope to welcome you back. Property Owner

  Reviewed by Japna4.7★Apr 2023

• "Gorgeous cottage immaculate beautiful high spec."

  Of everythingKitchen well stocked and top quality.Just amazing !Had a super holiday Good position in town centre but quiet .

  Thank you for your kind comments, it is lovely to hear that you enjoyed your stay. We hope to welcome you back. Property Owner

  Reviewed by Pam5.0★Apr 2023

• "Beautiful cottage in the perfect location, central to shops and restaurants."

  The house was spotless, well equipped and comfortable with plenty of

  Thank you for your kind feedback. We are glad to hear that you enjoyed your stay at Hazel Cottage, and that you found the cottage to be spotless. We hope to welcome you back again. Property Owner

  Reviewed by Deborah5.0★Mar 2023

• "Great place, great location (won’t be telling friends about it as we want to keep it to ourselves!"

  )

  Reviewed by Gary5.0★Oct 2022

• "Lovely property centrally located for all the shops and restaurants"

  Reviewed by Julie5.0★Sep 2022

• "We absolutely loved the property, a real 'home from home'."

  We wanted a town centre location as we live on the countryside, this was perfect, with excellent restaurants on the door step!

  Reviewed by Susan4.4★Jul 2022

• "Beautiful cottage very modern super location."

  Would stay here again.

  Reviewed by Robert5.0★Jun 2022

• "A great stay in a great location."

  I’d recommend this to everyone and would definitely be back.

  Reviewed by Amardeep4.4★Jun 2022

• "We had a great weekend, highly recommend Hazel Cottage"

  Reviewed by Anne5.0★May 2022

• "Hazel Cottage is really lovely."

  Perfect location for hiking straight from your door (we parked the car and didn’t use it for our entire stay) whilst also being right in the lovely village near shops and restaurants. Surprisingly quiet, tastefully decorated with everything we needed, the only reason it didn’t get the 5th star was it was very cold upon arrival and took the whole of the first evening to warm up. A shame the thermostat was on15 degrees.

  Reviewed by Orla5.0★Mar 2022

• "Our second stay at Hazel Cottage."

  Lovely house in a great location and we will definitely be back. The welcome pack this time was a nice welcome addition. Our only little gripe was the dishwasher salt and rinse aid being empty, a lot of the dishes came out covered in dirty grit each wash.

  Reviewed by Gareth4.7★Feb 2022

• "Lovely property in a great location."

  Immaculate and clean.

  Reviewed by Julian5.0★Feb 2022

• "Fantastic central cottage, tastefully refurbished with everything you could possibly need."

  Will definitely return to this property.

  Reviewed by Rachael5.0★Oct 2021

• "Cottage was lovely and we had a very enjoyable stay."

  However cleanliness let it down slightly. It was generally clean but a few small areas needed attention - dirty on top of cooker hood - much more than 1 weeks grime - glasses in cupboard pretty dirty - all had to be washed before using. Mouldy bread in the bread bin. A lot of random food in the freezer. Any glass surface was very smeary (e.g. tv / bathroom mirrors / shower screens) Windows didn’t look like they had been cleaned all year. Dead flies all over the dining room window sill at start of week. Wanted to light the fire midweek on a cold evening but no starter pack for the fire as advertised. Two random hoodies on back of door in main bedroom. Last visitor knocked on the door early Friday morning and asked for them. Would have expected them yo be removed as part of checks from holiday company and owner contacted about them, not just left. Also website should say 48 hours notice is require to make beda up as doubles (I called with 2 working days notice prior to arrival. Also if rooms are twin as default the should be photographed as such on marketing materials.

  Thank you for your feedback, We are sorry to hear that there were certain aspects of your stay that you were not happy with. Please be assured that we do take feedback very seriously and these issues were addressed with the housekeeping team. Property Owner

  Reviewed by Julia3.4★Sep 2021

• "Hazel Cottage is a lovely property in a perfect location to enjoy all that Ambleside and its surroundings have to offer"

  Reviewed by Steve4.7★Jun 2021

• "Hazel cottage Ambleside feedback and Review Beautiful cottage but not the full package Friends in town in similar properties had a welcome pack on arrival of basics, wine, flowers, etc."

  No welcome pack here. Not even a grain of sugar in the kitchen. Told to expect a starter pack for the wood burning stove, the info folder said the same and to expect a bag of logs in the yard. No logs in the house and none in the yard. Found the log store, luckily unlocked so problem solved. Hot water ok but no central heating. Yes it is May but raining all weekend and only 8 degrees. Sent an email to Lakelovers but no response. Parking information not clear, recommended Kings Street car park with the permit, but on closer inspection it is short stay, only 4 hours. Is this the case, or does the permit allow longer. Clarity needed. Bathtowels are good quality but way to small child size. Zip link beds need a mattress topper when made into King size. R hand opening window in top floor bedroom was open and could not be closed due to the latches being misaligned. Had to force it closed in the night due torrential rain.

  We are sorry to hear the welcome logs were not provided for your arrival, this has been notified to the cleaner. Welcome hampers unfortunately are not supplied in all self-catering properties, apologies for the disappointment. We also regret to hear there was an issue with the central heating, our emergency contacts are available should you be faced with such urgent matters. The parking permit provided can be used in a range of carparks in the Lakes (stated on the back of the parking permit) Property Owner

  Reviewed by Amanda4.1★May 2021

• "Lovely house which suited our family perfectly."

  Nice to have outside space too.

  Nicholson FamilyMay 2019

• "We have really enjoyed our stay in Hazel Cottage."

  Lovely house, we'll be back.

  Newton And Lateef FamiliesApr 2019

• "Fantastic week."

  House is perfect for 3 couples and great location for walking and pubs!

  Branch And Parkes FamiliesMar 2019

• "Lovely house, very comfortable,beautifully decorated and presented."

  Great location, would love to come again.

  Edwards FamilyFeb 2019

• "Cottage location and the amenities on the doorstep."

  Great base for exploring that part of the Lake District.

  G TraynorNov -0001

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