Capenwray

9 Customer Reviews

• "Excellent short break."

  the property was first class and fit in with our needs. We will defiantly be booking a longer stay in the near future.

  Reviewed by Simon5.0★Oct 2024

• "We had a lovely four night break at this lodge."

  The lodge is situated right on the lake and is very comfortable and relaxing, would definitely return.

  Hi Jon, thank you for the review, glad you enjoyed our lodge and we hope you will visit again soon Property Owner

  Reviewed by Jon4.7★Oct 2024

• "Very comfortable stay."

  Extremely lucky with weather. Unfortunately main TV could not get signal for Freeview was disappointing annoying. Lodge missing a pair of scissors. This is my second stay .Enjoy feeding ducks and swans. and taking dog for many many lovely walks.

  Hi Mark, thanks for taking the time to post a review, really appreciate it and glad you came back for another stay. new scissors purchased and in kitchen drawer, also looked at TV which seemed to be working OK but will keep an eye on it ,I intend replacing with a new and bigger TV during the winter shutdown, hope to see you again soon. Property Owner

  Reviewed by Mark5.0★Sep 2024

• "It was amazing."

  I highly recommend for people with big families. The property was super well maintained.

  Hi Beata, thank you for your lovely review, really appreciate it , glad you enjoyed your stay and hope to see you and your family again soon Property Owner

  Reviewed by Beata5.0★Aug 2024

• "No hot water all week."

  Parts on order didn't arrive our week. Apart from the water we love the Lodge it's facilities and location. The Bar and restaurant hours are erratic and not displayed for visits to read. There is a timetable but this is for staff and no good for visitors.

  Hi Mark, thank you for your review. I know we apologised and arranged for alternative hot showers during your stay which I know isn't ideal and thank you again for your patience. After many phone calls to supplier and gas fitter we have finally received the parts which have been fitted this morning and boiler is now working perfectly, I hope this hasn't dampened your enthusiasm for staying at our lodge , hopefully see you again soon. Property Owner

  Reviewed by Mark4.1★Jun 2024

• "Such a lovely quiet place to stay."

  Mattresses could do with new ones as quite uncomfortable and twix rappers and hair bands down the cushion side of sofa that came out as sat down. For some reason the hot water started hot then went cold. We had to boil a kettle to wash the pots and have freezing cold showers which was not nice. I would expect a partial refund for the lack of hot water. Other than that it was nice place to stay.

  lee it was lovely to speak to you yesterday . I'm glad we resolved the issue with the mattresses which were all renewed six months ago , I will look into fitting mattress toppers to hopefully accommodate all preferences of comfort. With regards to the water not heating up sufficiently, once I was made aware of this I arranged for site maintenance to attend immediately to make a temporary repair and a new part is being fitted today . I'm glad you found the lodge and site as beautiful and peaceful as I do , look forward to seeing you again soon. Property Owner

  Reviewed by Lee3.8★Jun 2024

• "Lovely property, well maintained."

  Pleasure to stay in.

  Thank you Joanne ,so glad you enjoyed your stay, hopefully we will see you again soon. Property Owner

  Reviewed by Joanne5.0★Jun 2024

• "Absolutely excellent property."

  Only recommendation would be some hanging space in the twin bedroom and possibly a mirror in that room. I would definitely recommend this property and hopefully I will return before too long.

  Hi Pauline, thank you for the fantastic review, very much appreciated. I will take on board your recommendation for the mirror in twin bed and look at extra hanging space. I look forward to seeing you again soon. Property Owner

  Reviewed by Pauline5.0★May 2024

• "We have now stayed at South Lakeland Leisure on 3 occasions & booked directly through Sykes each time."

  When we arrived a Capenwray we were instantly faced with a very pleasant smell when we entered the lodge. The cleanliness & finishing touches were excellent and the owners very helpful with any questions that we had. There was everything at hand and more inside and also the outside of the lodge & the size of the lodge was amazing, with the view across the lake was stunning also. We would have no hesitation in returning to this beautiful lodge in the future or recommending to friends and family. Really enjoyed our stay.

  Hi, thank you very much for the excellent review,really appreciate it, I'm so glad you enjoyed your stay, look forward to seeing you again soon. Property Owner

  Reviewed by Douglas5.0★May 2024

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