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"The accommodation was perfect, loved every minute."
Would definitely recommend
Dear Guest ,
Thank you so much for your lovely feedback .We are delighted to you have enjoyed your stay and hope you visit again in the future.
Best wishes
Diane & Maurice Jones
Property Owner
Reviewed by Joyce5.0★Nov 2024
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"A lovely and comfortable 3 storey house with great sea views."
Excellent amenities and well equipped. The only drawback were the rather steep stairs between levels which my wife who has arthritis found a bit difficult but this did not spoil our holiday with our grandchildren andcwe had great weather. I spent many happy family holidays in Cleveleys as a child and this stay brought back many fond memories.
Dear guest
Thank you for you lovely feedback which is much appreciated.We are glad you enjoyed your holiday and we are thinking of solutions in future for steep stairs , maybe a stairlift ? Happy memories .Thank you
Diane & Maurice Jones
Property Owner
Reviewed by Peter4.7★Oct 2024
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"Having stayed in this property 3 times this year it speaks for it self, we love it."
Ah, the weather. It was extremely unusual this weekend with winds reaching 80mph but nevertheless it was spectacular watching the waves crashing over the tiered walls from the promenade which we viewed from inside the property.
A big THANK YOU to the owner of this property they've "nailed it" with everything you could think of. The property is very clean/spacious plus 2 car parking spaces what more could you ask for.
I have no doubt we will be back next year, all being well. Love it, love it, love it. x
Wow
Thank you so much and please let us know if you return as we would like to leave a little extra for your loyalty .We try to please and we are so grateful for your kindness in leaving a review .Best wishes
Diane& Maurice
Property Owner
Reviewed by Hazel5.0★Oct 2024
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"We had a lovely stay, very clean and cosy living space with stunning sea views."
We loved it so much we have already booked another stay. Highly recommend :)
Dear guest , thank you so much for such a lovely review .We are delighted you enjoyed your stay and are returning to stay again .
Best wishes
Diane & Maurice
Property Owner
Reviewed by Michelle5.0★Oct 2024
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"It was an excellent short break and we all thoroughly enjoyed ourselves immensely."
The owner of the property is to be highly recommended for thinking of everything, even treats for our dog !
I would highly recommend.
Hi,
Thankyou so very much for your positive feedback.We do try and provide those little extras to enhance your stay and are delighted you enjoyed your break.Im sorry the weather was not so favourable but stormy seas themselves are amazing to see when in the warm .Thank you once again and I hope you visit again in future ?
Best wishes
Diane&Maurice
Property Owner
Reviewed by Hazel5.0★Sep 2024
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"Exelent allround could not wish for anything better."
Dear guest ,
Thank you so much for your positive review it is very much appreciated.We aim to provide little extras to help you enjoy your stay and any suggestions always welcome.We hope you visit us again .Many thanks again .
Diane& Maurice
Property Owner
Reviewed by Kenneth5.0★Sep 2024
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"Fantastic house hope we can get booked for next year"
Dear guest ,
Thank you for giving a positive feedback .We are very happy you enjoyed your stay and I believe the weather was also favourable.We would certainly welcome you again in future .
Best wishes
Diane&Maurice
Property Owner
Reviewed by Tony5.0★Jul 2024
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"We booked for a family break."
There was my mum (73) dad (69) my sister (she has learning disabilities 43) and myself (37). We took our dogs with us too. The home has the perfect location, it's in the middle of everything you need. I do have some feedback.
1) it isn't dog friendly if you have smaller dogs, or even big dogs as you have to go down stairs to get into the back garden. My eldest dog is 12, suffers with epilepsy and is blind, he almost fell down the stairs which is a metal staircase. This isn't told in the description.
2) if you have mobility problems then this property isn't for you either. My mum had to go up 2 flights of stairs to go to bed as she needs to be near the toilet. I have had spinal surgery and I struggled myself.
3) the kitchen is amazing, but the stairs out to the back garden let's it down.
4) the cleanliness wasn't great.
We left Tuesday due to my health issues and my dad's. When we arrived home, the day after both my mum & dad were unwell, both have weakened immune systems. It made me wonder because of the lack of cleanliness this may have contributed to both their illnesses.
While this feedback may sound negative, for the right family who don't have the same issues as us it would be perfect. Rossall beach is perfect if you have dogs too. There is a park just past the cinema which is ideal for little kiddies.. It just isn't the right property for people with health conditions especially with the stairs being steep too or dogs who are wary of steps.
Dear Ms Thomson ,
Thank you for your feedback.We appreciate your time in providing this and although it contains negatives , these I assure you will be dealt with forthwith.
I hope you all have recovered from your ill health episode and that the spectacular sea view and fresh air aided your recovery?
I have been in contact already with the letting agency and our management cleaning company with your comments .
We are altering the description to height light both the fact that two story sea front terraced houses have two stair cases and that some people with severe mobility issues and or their animals may struggle? We also have requested more photographs to be taken and to add that the back garden is accessible from the kitchen via enclosed staircase of 5 metal steps .
Regarding cleanliness issues please could you elaborate so this can also be addressed.We demand the highest possible quality and appreciate this being brought to our attention.
The manager has been informed and is visiting the property today .
I hope this response shows you how we appreciate the feedback and respond .
We may in the future add a stair lift as we have had manly positive feedback from clients benefiting from the property and its location and we aim to please .
Thank you once again and we wish you all good health in the future .
Kind regards
Diane and Maurice Jones
Property Owner
Reviewed by Alison1.6★Jun 2024
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"We had a great week here the house is lovely and the views are amazing."
The kitchen is fabulous. We did have an issue when we first arrived but was very quickly resolved. There is just a couple of things i would like to mention though one is the steps from the back door isn't mentioned in the description of the house and perhaps should be. We have 2 small older dogs that we had to keep carrying down and i have bad knees and recently had shoulder surgery also not safe for older people and young children and there was also a lot of weeds in the garden. Only minor things but overall it was fab.
Hi Karen , thank you so much for your excellent review and initial understanding on arrival .I take your suggestions into account regarding the back door steps and had considered a gate across the top .However we have not had any issues regarding this until now so we will certainly look into any options that may help . I hope you’re recovering well and the sea air contributed .
The weeds are being dealt with and landscaping the rear garden is in planning so hopefully this will address these issues in the future .
Kind regards
Diane and Maurice Jones
Property Owner
Reviewed by Karen4.1★Jun 2024
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"Absolutely perfect!"
Thank you Bev ,
We are delighted you enjoyed your stay and I am trying to keep property at high standard with additional facilities to ensure all enjoy their stay and this positive feedback is very much appreciated.We hope to see you again ? Thanks
Kind regards
Diane & Maurice
Property Owner
Reviewed by Bev5.0★May 2024
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"This was a real trip down memory lane for me because my parents were the first owners of this house in 1966!"
We had the house as a holiday home until 1970 so it was lovely going back 54 years later! Obviously the house has changed beyond recognition but the wonderful memories haven’t.
Overall the house was spacious, clean and comfortable and the views and sunsets were stunning. The only thing to improve are the pillows (!) and the main sea-facing windows need to be cleaned in between visits (the glass was very dirty inside and out).
Thank you for a very special stay. It might not be another 54 years before I’m back again!
Thank you so much for your comments and the history of the house .I will ensure windows are cleaned between , they are supposed to be already but I will bring it to our cleaners attention
I’ve not had any comments regarding pillows so if you have time to say what would have been more preferable I will try and provide alternatives.
Best wishes and so pleased you enjoyed your memory lane
Diane& Maurice
Property Owner
Reviewed by David4.4★May 2024
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"It’s a lovely house really enjoyed our stay!"
Everything done to a really high standard. So handy for cleveleys Main Street. Wonderful views of the beach and the sunset ! We will definitely go back .
Susan
Thank you so much for your feedback.
I am really happy to hear you’ve enjoyed your stay and look forward to welcoming you again .
Kind regards
Diane and Maurice
Property Owner
Reviewed by Susan4.1★Apr 2024
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"This was our second visit and we had a great stay it is very comfortable and has great views overlooking the sea with brilliant sunsets."
Thank you very much for your kind feedback and return visit.Please let us know if any thing extra we could provide to further your experience.
Best wishes
Diane and Maurice
Property Owner
Reviewed by Suzanne5.0★Apr 2024
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"The house could be fabulous however the condition of wear and tear on the downstairs toilet seat and dining plates are disgraceful, unhygienic and not fit for purpose."
There are various areas of the house thick with grime i.e.- base of bar stools, the base of patio doors. The high chair for guests with babies was thick with curdled food. I would suggest thorough checks and inspection of goods between let's. Due to the back gates being locked we were unable to place out the refuse bins for collection. This was also commented on in the guest book at the property, when previous guests arrived and refuse bins full, I am afraid this would be the case for the guests arriving after our stay..
This is a fantastic location, Cleveleys is pretty traditional seaside town with many facilities and investments to the prom and beach. We had a wonderful holiday and would consider booking this property again however with the current standard of facilities management and an expectation that guests are accepting the unhygienic equipment is an exploitation of holiday goodwill.
I’m am really sorry you didn’t get the cleanliness and facilities we hoped to provide .I will be in touch immediately with our maintenance manager for an explanation and will replace necessary equipment and toilet seat .Our neighbour is putting bins out weekly to solve issue but will discuss if this isn’t happening .
Please accept our sincere apologies and I will be looking into this immediately .
Best wishes
Diane and Maurice
Property Owner
Reviewed by Tracey3.8★Apr 2024
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"We had a lovely week in this beautiful house!"
Perfect for a family get together with plenty of space and excellent location. Lots of walking from the doorstep meant the car had a week off too! Owners had thought of everything to make this a real home from home and the sea front position was amazing! Add some great local shops and amenities and we can’t wait to return!
Thank you so much for your positive feedback and I am so happy you enjoyed you holiday
Best wishes
Diane and Maurice
Property Owner
Reviewed by Claire4.7★Mar 2024
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"This is a very nice property, highly recommended."
The refuse had not been collected for some time. The book stated that agent would put bins out..
Hello,
Thankyou for your feedback .
We are very disappointed re bins as we had discussed this issue with our cleaning company who reassured us it had been sorted.I have now discussed with the neighbour and arranged for them to put bins out each week with his own so hopefully this will no longer be an issue .
I hope you however enjoyed your stay despite the wet weather .
Kind regards
Diane & Maurice
Property Owner
Reviewed by Keith5.0★Feb 2024
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"The house is absolutely beautiful and very spacious."
It was perfect for a family get together. Even with six adults and two dogs we had loads of room. The location is amazing. Right opposite the sea which was so nice to watch. Lots of shops, pubs and cafes within walking distance (no distance really)
We had a really lovely time.
Dear Deena,
We are so pleased you enjoyed our beach house and we agree the area has so much to offer .Thank you for taking the time to leave such a lovely review we are grateful and hope you’ll visit again .
Kind regards
Diane and Maurice
Property Owner
Reviewed by Deena5.0★Jan 2024
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"Just back from a lovely week."
The house was fantastic and the views were amazing, especially as we were lucky to get a week of sunshine in January! The house is well equipped and nice and warm even given the low temperatures outside. Would definitely recommend.
Dear Fiona,
Thank you so much for your lovely feedback and we are truly grateful .We are pleased you enjoyed your stay and may wish to visit again In future?
Kind regards
Diane and Maurice
Property Owner
Reviewed by Fiona4.7★Jan 2024
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"The house was amazing, really comfortable beds and living arrangements."
The house is in a perfect spot for the beach and near by restaurants as well a quick trip on the tram into Blackpool.
We loved the house there was a couple of niggles which didn’t effect our stay, but maybe something to think about for future guests, there were no baking trays to cook our Xmas dinner, nor a veg peeler. Also outside bins were very full when we arrived (understand that Xmas week may of effected this)
We had an excellent week over Christmas and we’re very grateful for the goodies and that it had been decorated for Christmas. Thank you very much we will definitely be back,
Happy new year and thank you for your great feedback .
I am sorry to hear about the niggles . We had replaced these in the past so I’m unsure what’s happened here .I have immediately informed our management services so thanks for letting us know and it will be addressed immediately.
We look forward to welcoming you to our beach house in future .
Best wishes
Diane & Maurice
Property Owner
Reviewed by Kirsty5.0★Dec 2023
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"We are not newbies to this part of the coast,always looked at these houses and now stayed in one."
Warm on arrival,clean everywhere,great view from lounge window,our dog loves a view,and interest with all the big diggers going by doing sea defences.I am not a gadget person but the instant hot tap for brews,great.Due to my arthritis I found the lounge seating a bit low,so I occupied a full sofa by putting my feet up.
Thankyou for your feedback and we are very pleased you enjoyed you stay .I will consider getting some higher sitting options but hope recliner chairs were useful ?
Kind regards
Diane and Maurice Jones
Property Owner
Reviewed by Susan5.0★Dec 2023
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"Very comfortable and warm house for a cold December stay."
Right on the seafront on a surprisingly quiet road it would also be an ideal place for summer holiday. Thanks very much for a nice stay.
Thank you for your feedback .We hope you decide to visit in the summer also to enjoy fantastic views and accommodation.
Merry Christmas
Diane and Maurice
Property Owner
Reviewed by Roger5.0★Dec 2023
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"Had a fantastic stay, brought my dad away for a couple of nights as he has dementia, he loved people watching out of the window in the lounge and he slept which is amazing because dad doesn't sleep!"
The beds were so comfy and the kitchen was something else! Highly recommend a stay here and we will be back.
Thank you Catherine,
We are so grateful for your positive feedback and even more so that you and your dad enjoyed his stay .I hope to bring my mum , 93 , living with Dementia also and you’ve spurred me on .
Look forward to seeing you back in future .
Best wishes Xmas and 2024
Diane& Maurice
Property Owner
Reviewed by Catherine5.0★Nov 2023
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"We had a great time in the lovely house thank you to the cleaner's well done."
The house was very comfortable with everything you needed we will book again. One thing that wasn't right was the TV in the kitchen it wasn't set up it didn't bother us as TV upstairs was great but needs to be sorted we loved it here in this lovely house with great views with sea front
Reviewed by Catherine4.7★Nov 2023
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"House is lovely however there were a couple of cleanliness issues."
There was crumbs in nearly every kitchen cupboard, rubbish left in bottom of kitchen bin, the oven needs a good clean, shower glass was dirty.
Also would have expected fresh milk or welcome pack on arrival.
Kitchen needs more equipment tongs, baking trays etc
House was freezing when we arrived.
The bins were over flowing so we couldn’t dispose of our rubbish without the seagulls making a mess!
The house is fabulous especially the view but just a few little improvements and it could be perfect.
Hello,
I am truly sorry to hear of cleanliness issues and I have been in touch immediately with the agency we use who send their apologies and will be sorting the issues raised.So thank you for bringing them to my attention and I hope you enjoyed you stay and will return in future with these issues resolved ?
Many thanks
Kind regards
Diane&Maurice
Property Owner
Reviewed by Paul4.4★Nov 2023
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"We had a lovely four day break in your property."
wonderful views from the sitting room window.. we all felt at home and enjoyed our stay. I am sure we will book a holiday again with you.
Thank you we appreciate your feedback and happy you had great stay
Best wishes
Diane& Maurice
Property Owner
Reviewed by Oszkar5.0★Oct 2023
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"A fantastic property right on the promenade with views of the sea and a balcony to enjoy the views and listen to the waves."
Very well equipped, modern, clean and thoughtful property with everything you need for a comfortable stay and some lovely personal touches (kids loved the soft toys on the beds and said its the best place they have stayed!). Close to the shops and restaraunts of Clevelys and a great base for exploring nearby towns with good transport links. Lovely dog walks along the beach (no restrictions on October) and dogs welcome in lots of places. Would highly recommend this property for families (well equipped for babies and infants) and we appreciated it being dog friendly too.
Thank you so much for a fabulous review ,it is much appreciated.We have children and animals ourselves ,which are your family ,so try and make your holiday ,as I myself appreciate ,as enjoyable as possible .
Best wishes
Diane and Maurice
Property Owner
Reviewed by Sarah5.0★Oct 2023
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"Fantastic property in lovely location, great for a family holiday."
Thank you so much .We are pleased you had a good holiday.
Best wishes
Diane and Maurice
Property Owner
Reviewed by Hannah5.0★Oct 2023
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"Fantastic property with amazing sea views."
Loved all the extra touches. Very comfortable and a great location. Looking forward to booking again.
Thank you so much ,that is much appreciated.we’ve tried to think of items we find helpful but so pleased you had a great stay and happy to return .The view certainly hard to beat .
Best wishes
Diane &Maurice
Property Owner
Reviewed by Nicholas5.0★Sep 2023
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"We had a lovely 4 nights at the property."
I think we were lucky and possibly the first visitors as most things appeared brand new. Lots of thoughtful extras and touches that we really appreciated, and excellent quality fixtures and furnishings. Lovely sea views and a great base to explore Cleveleys, Blackpool and the surrounding areas.
Yes you were first to stay at our house and we are so grateful for your lovely feedback and happy to hear you’ve had a great stay despite weather .Thanks and we hope you visit again
Diane &Maurice
Property Owner
Reviewed by Iwan5.0★Aug 2023
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