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"We loved the property it was fantastically close to all the shops and pubs in the village, but a few things drove us nuts the shower first of all we could never get it warmer than lukewarm to cold and this was when then the water was hardly coming out."
Second thing the second bedroom was made up as a twin which we didn’t ask for and my poor elderly mother that is 4ft nothing couldn’t get into them without help.
Still we all had a lovely time and was really happy with the property all in all.
Thank you for bringing these issues to our attention. I am truly sorry to hear that your experience has not been up to standard.
Regarding the shower, I apologise for the inconvenience. We will have our maintenance team look into this immediately.
As for the king bed being made up as singles , this must have been an oversight and I do apologise.
Thank you for your feedback.
Property Owner
Reviewed by Kate3.8★Nov 2024
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"We had difficulty contacting either Lakelovers or Sykes re our request for lighter tog duvets x 2 single."
Several calls said they would do what they could and get back to us. Sadly I had to make a call, and was told that our issue had been updated several hours earlier, according to log, but no one had called us. We never got lighter tog duvets. At a previous holiday in Hawkshead at Gooseyfoot, we made a similar request and within the day said duvets were delivered to the apartment. Seems since being under Sykes umbrella service is not as personal. We found it very uncomfortable sleeping under the duvets supplied, especially as the whole five days were gloriously warm.
Reviewed by John5.0★Sep 2024
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"We really enjoyed our time at Jenny’s."
The property was clean and well maintained, there was a good supply of kitchen equipment and utensils. The bed was really comfortable and the sofas too. The only thing we would suggest is that there be clear instructions to advance the heating, this we worked out in the end but would have helped. We enjoyed lots of great walks from the door and the little shopping area was nice to potter round.
Reviewed by Sandra5.0★Sep 2024
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"Lovely cottage lacked a few more essentials like more than 1 toilet roll for a week and 1 bath and 1 hand towel!"
!
Reviewed by Peter4.4★Aug 2024
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"Lovely cottage, well furnished and excellent base for the lakes"
Reviewed by Phil5.0★Aug 2024
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"This property is in a good position: right near the centre of Hawkshead but still very quiet."
The courtyard is lovely, but the stone surface to the ground is difficult for someone will reduced mobility. A rail in the shower would be very useful. There was no salt in the pot! But that's a small thing - generally, it was excellent.
Reviewed by Sally5.0★Jul 2024
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"Ideal location, 1 minute walk into centre of village with good parking for 1 car."
Well appointed kitchen, good bathroom with brilliant shower. Plenty of storage and comfy beds. Small patio with seats and table.
Our second time there and would be happy to stay there again.
Reviewed by Christopher5.0★Jul 2024
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"Very comfortable property."
Walking distance to all amenities in Hawkshead is a huge bonus
Especially enjoyed private seating area off the bedroom is a wee sun trap.
Wouldn’t hesitate a return visit visit to Jenny’s
Reviewed by Dorothy5.0★May 2024
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"Great cottage - wonderful location."
The is a little gem of a ground floor cottage. Well decorated and in excellent condition. Kitchen very well equipped. Beds comfortable. Communication with owner excellent.
Definitely recommend an would happily stay again.
Reviewed by Josephine5.0★Sep 2023
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"Great property in a very convenient location."
Very well equipped. Clean and well maintained. We had a really enjoyable stay and would definitely book again.
Reviewed by Paul5.0★Aug 2023
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"Fantastic location to the village."
Well appointed kitchen, Could do with a little more cupboard space in the kitchen to put the groceries. A shaving mirror in the bathroom. Fridge noises could be a problem when trying to watch the TV or having a conversation
Reviewed by Joanne4.1★Aug 2023
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"Enjoyed our stay and had everything we needed."
The kitchen had enough crockery and cooking equipment should you wish to self cater ((which we didn't). Also a dishwasher. Very comfortable cottage and would stay again.
Reviewed by Susan4.4★Jul 2023
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"A great stay at Jenny's in a wonderful location."
Fittings and equipment and so on all very thoughtful that made a lovely stay. Lovely court yard garden out the back.
I marked down comfort by 1 star because the 2 two seater settee's were great for the two of us staying but would have been a squeeze if we'd had to share.
I know this happens everywhere but a summer weight duvet would have been nice - we were very hot; the beds were very comfortable. All linen was very good.
I would highly recommend.
Note - not a criticism just an observation for you to get on top of - the lovely shower had just a couple of little spots of black mould that I wouldn't like to see get out of hand and spoil what is an amazing shower room
Reviewed by Jane4.7★Jul 2023
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"The cottage is ideally located for the centre of Hawkshead being a very short walk into the village."
It is easy to find and has good parking. Inside it has 2 good size bedrooms with comfy beds, well laid out kitchen and bathroom with a good shower. The seating area is comfortable. Outside is a small enclosed courtyard that catches the afternoon/evening sun. The cottage is on a single level so if mobility is an issue this property should be ok. The upper storey is a separate property that was vacant whilst we were there.
We would definitely stay there again if we revisited the village.
Reviewed by Christopher5.0★Jul 2023
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"Property is well equipped and in a fantastic location."
It is very comfortable and was a great base. Good parking and a couple of minutes walk to village centre.
There was no welcome pack so bring tea bags, milk etc
It’s sold by Sykes as no pets but is actually pet friendly and welcomes dogs! Twin beds available but these were not made up and bedding not available to do this yourselves. There are no recycling facilities provided and it’s advised to put recycling in main bin but there are facilities in the local car park. The property hadn't been thoroughly cleaned but this has been raised and hopefully will be resolved for future users.
Reviewed by Julie3.1★Apr 2023
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"Fabulous little one floor cottage, warm and comfortable, top notch kitchen equipment, smart TV and in a great little village made all the better as there's no through traffic in the village due to a bypass."
Reviewed by Anthony5.0★Jan 2023
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"Is property was nothing like the property we booked and i was most upset to get ..."
Is property was nothing like the property we booked and i was most upset to get an e mail the day before we arrived at primrose mount sent to my computer which i had no way of seeing as computer was at home We left home at 10 am on the friday as we had booked an over night stay in morecambe so that the travelling was not too much for me as i had been in hospital with pneumonia earlier in october l really do think you could at least have phoned me I definately would never consider a holiday with you agaln
Reviewed by Jean1.9★Nov 2022
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"Really nice and cosy holiday home"
Mr Ian GordonNov 2022
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"Loved this property."
Both the position of it and the facilities in it. The reason for a low mark regarding comfort is because (as an elderly couple) we both found the settees very low to the ground and difficult to get out of.
Also found that front door a bit tricky to use. Maybe needs a squirt of WD40
Hi Lynda
Thank you for your feedback I will look into these issues.
Property Owner
Reviewed by Lynda4.1★Sep 2022
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"Had a lovely stay in Jenny's cottage, great location."
The cottage was clean and had everything you possibly need.Yhe walks are fabulous around Hawkshead,so easy to follow.We stayed in Hawkshead 52 years ago for our honeymoon,but have visited lots of times.The only problem is getting a meal at some of the pubs,This is because of having no staff,it's ashamed for the village,and they have tried to sort things as much as possible.So once again a great stay.Sue and Tom.
Reviewed by Thomas5.0★Sep 2022
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"Lovely property, very warm and cosy."
Very close to the centre of town and easy access to the countryside for walks. Double beds are really comfortable and a great upgrade.
Only downside is the inability to dry clothes. It is rainy season, but also warm. There is no dryer in the property and we did not want to put the heating on ! There appeared to be no outside washing line...
Thank you for your comments, i am really sorry about that, I will make sure a dryer is available thank you.
Property Owner
Reviewed by Giles5.0★Sep 2022
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"Very very pleased with booking Jenny’s."
The cleanliness was immaculate and we are already looking to book back for next year!
Mr Ross PalmerMay 2022
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"A lovely, clean apartment."
Handy for Hawkshead village and local walks.
Mrs Yvonne ReidApr 2022
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"An absolute gem of a holiday cottage."
Very clean and comfortable. the shower was very good and plenty of kitchen utensils, bowls etc. The bedrooms were lovely and the beds comfortable. The cottage was situated in the centre of Hawkshead and once parked up you didn't really need to use your car as there were plenty of amenities on the doorstep as well as good walking. We couldn't fault it other than possibly the lack of a dvd player,( a very minor issue) but the smart TV was more than adequate so not really a problem. A really lovely little cottage. Will definitely go back.
Mrs Elaine RoseMar 2022
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"Lovely little cottage in a central location of Hawkshead."
Owner has clearly invested time and money into making the cottage appealing, interiors are beautiful. Fully equipped kitchen, again all lovely. We didn’t use the small courtyard due to weather but would have in dryer conditions!
Mrs Sam CarrollOct 2021
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"Perfect location with parking on site."
Cosy, comfortable and clean with lovely bathroom and well equipped kitchen.
Ms Jill JordanOct 2021
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