10 Thirlmere

53 Customer Reviews

• "There is black mould in the ceiling corner of the master bedroom which is well established."

  The beds in all rooms are incredibly uncomfortable. The kettle died whilst we were staying however this was quickly rectified by the owners and a new one was provided the same day. Under the beds do not get cleaned, there is a thick layer of dust under the beds. Kitchen is very well equip for your needs in the stay and the sofa is comfortable for a cosy evening in. The property itself stays very warm and feels cosy of an evening. The main bathroom could do with a shower stand attached to the wall instead of it being a hand held shower head.

  Reviewed by Rebecca3.1★Nov 2024

• "We had a lovely stay at Thirlmere number 10."

  The chalet was lovely and clean, and it has all the utensils you need for cooking. The lodge is in a perfect spot for the entertainment complex, and the lakeside. Thank you for having us.

  Thank you for your lovely feedback. We're glad you enjoyed you stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Kate4.1★Sep 2024

• "We had a wonderful week in this beautiful lodge ."

  Everything was very clean and the little extras left for us were very appreciated. The location was perfect for our family of 3 and our 2 dogs . We wouldn’t hesitate to book it again . Indeed we hope that we can .

  Thank you for your lovely feedback. We're glad you enjoyed you stay and would like to visit us again. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Peter5.0★Jul 2024

• "Would definitely recommend 10 Thirlmere."

  Very clean and fresh. With lots of little extra's we weren't expecting. 10/10

  Thank you for your lovely feedback. We're glad you enjoyed you stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by John5.0★May 2024

• "The property is in a crowded holiday park site with below average facilties."

  The accommodation was nice, but we just expected more. The lake area looked tired like the rest if the site.

  Thank you for your feedback and sorry your stay didn't meet your expectations. The site is a holiday park so will be busy at certain times of he year, however, we have no control over facilities unfortunately but I will pass your comments on this to the site manager. Reference your comment on the lodge, if you had advised what more you expected from it we'd be happy to see if we can make improvements where necessary. Eileen & Graham Jones (owners) Property Owner

  Reviewed by Rebecca3.1★Apr 2024

• "Second time we’ve stayed and was just as good as the first got every thing you need for a wonderful stay"

  Thank you for your lovely feedback. We're glad you enjoyed you stay and chose to visit us again. Eileen and Graham Jones (owners) Property Owner

  Reviewed by David5.0★Mar 2024

• "Beautiful lodge on a lovely site."

  Will definitely book again.

  Thank you for your lovely feedback. We're glad you enjoyed your stay and would love to welcome you back. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Alex5.0★Oct 2023

• "Super lodge just the location between 2 car access roads created some disturbance but not to spoil our visit."

  Excellent stay

  Thank you for your lovely feedback. We're glad you enjoyed your stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Susan4.7★Sep 2023

• "Please refer to email sent directly to holiday park - the accommodation was absolutely brilliant, a credit to the owners and very comfortable."

  Everything we needed for the week and more was available., very clean and in top quality condition. The site was staffed with incompetent “teenagers” that could not or did not want to help. - shop was so poor and badly staffed we purchased all daily essentials from shell garage locally. Shop had no stock of milk or bread and staff standard answer to “when will you have some in”was “don’t know!!” Bins were absolutely heaving with detritus spilling out onto roadway overnight every night, (rat heaven) and wooden fencing around the bins was splintered and damaged - dangerous condition. Contractors on site did not adhere to speed limit on site especially 32 tonne lorries and large transit size vans, which arrived each day around 07:45! - an accident waiting to happen. Lots of dogs on site which is great……. Try emptying the waste bin adjacent to the lake more than once a week….. absolutely heaving with excrement all week from when we arrived and the smell was delightful in the heat of summer especially in an area where families gather. - finally emptied (as it was overflowing) on the Friday. Roadway (one way system) was blocked by contractors vehicles three times during our stay and we were forced to reverse against the incoming park traffic at the entrance against the one way system. Also the entrance barriers blocked on one side (two way road) all week by tractor and two mobile homes forcing incoming and outgoing traffic head to head through barriers. Not managed by the park. Safety of guests seems to be quite an afterthought. Accuracy, cleanliness, comfort ,facilities/maintenance stars and how likely are you to recommend refers only to the holiday home NOT the park in general as standards are a world apart. Please do publish this but I suspect you will not!! Thankfully we went out daily and got away from these issues. Please do feel free to call me to discuss any of the above issues. I’m sure with my health and safety background I could offer some quick fixes!!

  Reviewed by Sean5.0★Aug 2023

• "Lovely place , spotlessly clean , really comfortable bed had an excellent stay"

  Thank you for your lovely feedback. We're glad you enjoyed your stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Kerris5.0★Aug 2023

• "We had a great stay at 10 Thirlmere White Cross Bay."

  The property was excellent and very clean and would highly recommend it.

  Thank you for your lovely feedback. We're glad you enjoyed your stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Alex5.0★Jul 2023

• "Really nice place, everything you need, and the dogs loved it ,would definitely stay again"

  Thank you for your lovely feedback. We're glad you enjoyed your stay and we hope to welcome you back again sometime soon. Eileen and Graham Jones (owners). Property Owner

  Reviewed by David5.0★Jun 2023

• "Nice lodge located in a great area of the park near both the marina and the reception."

  Well equipped kitchen with plates, cutlery etc. Very well kept and nice interior perfect for a small family and dog. Like previous reviews would recommend taking a fan if weather is hot as you get sun for most the day and evening which makes the lodge very warm at times. But this is not fault of the owner. Definitely recommended for future stays

  Thank you for your lovely feedback. We're glad you enjoyed your stay. Eileen and Graham Jones (owners). E Property Owner

  Reviewed by Mark4.7★Jun 2023

• "Beautiful lodge in a stunning area, the patio is a perfect place for all day sun but the heat in the living room on an evening was unbearable on a sunny day, so would recommend bringing a fan with you, also Wi-Fi was very hit and miss, but neither of these are the owners fault."

  Everything was clean and comfortable and a nice touch being left sugar, tea and coffee. Will definitely come back!

  Thank you for your lovely feedback. We're glad you enjoyed your stay and hope to welcome you back again. Eileen and Graham Jones (owners). Property Owner

  Reviewed by Gary4.7★May 2023

• "Holiday was wonderful."

  Well equipped.cabin. great location. Patio furniture was exchanged quickly. Can't wait to return next year. Thank you

  Thank you for your lovely feedback. We're glad you enjoyed your stay. Eileen and Graham Jones (owners). Property Owner

  Reviewed by Olwen4.7★May 2023

• "Lovely cosy lodge."

  Well equipped and tastefully decorated. The kitchen is quite small but we managed fine for a family of 4. Great location in the park and the decking is a lovely little sun trap on a nice day

  Thank you for your lovely feedback. We're glad you enjoyed your stay. Eileen and Graham Jones (owners). Property Owner

  Reviewed by Samantha4.7★Apr 2023

• "The property is ideally located within beautiful surroundings, felt very homely and nice comfortable living room to just chill in if you feel like having a lazy day when it’s a rainy one!"

  The only SLIGHTLY negative feedback would be that some of the plates and kitchen items/ underneath the chopping board weren’t clean and still had food or food stains that hadn’t been washed off properly from previous stays. The shower head also came loose and hit me on the head while I was showering but this is nobody’s fault just a bit of general wear and tear that needs fixing. Will definitely be back again and would like to think we will use the property on a regular basis in the future especially in the summer months! Came for a few days for our honeymoon as we got married in the lakes in the days previously and was just what we were looking for! Dog friendly; the dogs were worn out from all the beautiful walks! Over all a really lovely stay thank you!

  Thank you for your feedback and we're glad you enjoyed your stay. The shower bar holder has now been replaced and were sorry this came loose during your visit. We do rely on our guests to wash any pots etc they have used during their stay and our cleaner does do spot checks to ensure this happens so sorry if some items were missed on this occasion. Eileen & Graham Jones (Owners) Property Owner

  Reviewed by Helen4.1★Mar 2023

• "Sorry but the double bed was a bit too firm for us and found it difficult to sleep."

  The lodge was first class other wise. I had some problems with my phone security and someone tried to use my card details luckly my bank stopped it

  Thank you for your feedback. We're sorry the mattress was too firm for you and hope it didn't spoil your stay. The site Wi-Fi like most hotels and leisure facilities is unsecured so use for any finance activity is not recommended. We'll ensure we add this to our Welcome email for future guests in case they are not aware so thank you for letting us know on this. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Robert4.4★Oct 2022

• "Lovely lodge very clean definitely would return."

  Thank you for your lovely feedback, we're glad you enjoyed your stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Nicola3.8★Sep 2022

• "Really enjoyed are stay ,cosy ,clean,would stay there again"

  Thank you for your lovely feedback, we're glad you enjoyed your stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by William4.7★Sep 2022

• "The lodge was exactly as described we had a lovely stay."

  Communication throughout was impeccable

  Thank you for your lovely feedback, we're glad you enjoyed your stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Lucy5.0★Sep 2022

• "Although the park was nice, and the grounds well cared for."

  We had problems connecting onto the internet. Wi-Fi was non existent, and that was the main reason I booked that cabin, as it stated good Wi-Fi connection. I contacted sykes cottages, but the problem was not rectified, which was very annoying, as it was a working holiday. We left a day early as it was impossible send emails

  Thank you for your feedback and we're sorry you were disappointed with your stay. The WiFi is provided by the site and out of our control I'm afraid. They are currently in the process of changing providers which we understand is causing a lack of connectivity currently. There is a note about the poor WiFi in the Sykes listing as well as in our Welcome Email where we advise guests take their own mobile dongle . We do all we can to ensure our guests have a comfortable stay in our lodge and I'm sorry we did not meet your expectations on this occasion. Eileen and Graham Jones (Owners) Property Owner

  Reviewed by Stephanie2.2★Aug 2022

• "Lovely lodge in perfect location."

  Very clean and comfortable with large outdoor space. To make it perfectca hot tub would be the finishing touch.

  Thank you for your lovely feedback, we're glad you enjoyed your stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by E4.4★Aug 2022

• "Great Holiday in Windermere."

  The lodge was clean and fresh and exactly as described in the listing. The park was better than expected and close to all the lakeside activities.

  Thank you for your lovely feedback, we are so happy you enjoyed your stay. Eileen and Graham Jones (owners) Property Owner

  Reviewed by Melissa5.0★Aug 2022

• "Superb property."

  We were really impressed when we arrived. Very clean and homely. Everything there you need to make your stay easier. We didn’t use the pool facilities but we went to the bar/restaurant. There’s a little shop on site too so that’s always handy. Shops not far away if you need led a higher shop/more choice. Highly recommend. The location is just perfect and lots to do so would love to come back. Sykes were amazing to book through as well. Really helpful customer service

  Reviewed by Lara4.7★Jul 2022

• "The lodge was clean and comfortable"

  Reviewed by Jacqueline3.8★Jun 2022

• "The property was perfect and in a great location - the whole family loved their stay!"

  Reviewed by Debbie5.0★Apr 2022

• "Me and my partner had a lovely Christmas week in this beautiful amazing log cabin."

  We hope to come back one day

  Reviewed by Anna5.0★Dec 2021

• "We loved the lodge was well equipped in a good location definitely recommended it's families and friends"

  Reviewed by Amanda5.0★Oct 2021

• "Loved every minute of it the location was great for exploring, the lodge was ..."

  Loved every minute of it the location was great for exploring, the lodge was cosy and comfortable and had everything in it , it was home from home the site was very clean and everyone was so friendly definatly go back

  Reviewed by Vicki5.0★Sep 2021

• "We had no complaints about the lodge, which was comfortable, clean and well equipped."

  The caravan park appeared to be well managed and although busy, it was not noisy. A good position between Windermere and Ambleside.

  Reviewed by Bridget5.0★Aug 2021

• "We had a wonderful stay in this peaceful quiet lodge, it more than met our expectations."

  The lodge was well maintained and clean. The site facilities were excellent and the staff friendly and helpful. I would recommend staying at this lodge and hope to do so ourselves in the future.

  Reviewed by Andrew5.0★May 2021

• "Lovely lodge, excellent location for the surrounding areas."

  Also very good location on site, close to any amenities you may require

  Reviewed by Colin4.4★May 2021

• "Listing stated Sky tv(standard package), this was not the case, suggest this is changed."

  Listing stated parking for 2 cars, this could be achieved dependant on where the neighbouring cavavan occupants parked. Listed as sleeps 4, which it does have beds for 4, however only suited to 2 adults & 2 kids, not 4 adults. Location on Windermere Lake was disappointing, as most of the bay was locked off from use by the boats moored on the jetties.

  Thank you for your feedback following your recent stay at our lodge and we're disappointed you didn't find the lodge was suitable for you. With reference to the Sky package, the listing does say basic package however, we appreciate this can be misleading and may not meet all guests expectations so we've requested this be removed from the listing. There is adequate parking for 2 cars, one behind the other rather than side by side. The lodge has one double bedroom and one twin room. In the twin room the single beds are larger than a standard single so are suitable for adults as well as children. We accommodate many bookings for 4 adults over the season and receive very positive feedback on the comfort of the beds so we're sorry if on this occasion you didn't feel the lodge met your needs. Unfortunately, we have no control over site activity and although our lodge is only a short walk from the site Marina if it was closed off during your stay I'm really sorry you missed out on this during your visit. Property Owner

  Reviewed by Ron2.8★Oct 2020

• "The Lodge was very nice, very comfortable and well equipped."

  The quality of the furniture and fittings is of a high standard. The Lodge is handily situated on the site , easy to locate and is well positioned to capture the sun for best part of the day. We enjoyed visiting the local areas of Ambleside, Grasmere and Windermere all within a short distance of the Lodge. One general comment regarding our recent holidays is the fact owners leave only the bare minimum of things like washing up liquid, kitchen rolls and toilet rolls. It’s not a complaint as such but we have had to purchase our own supplies to see us through our recent holidays. Maybe it’s a point that can be brought to someone’s attention.

  Reviewed by Wayne5.0★Sep 2020

• "Another great holiday staying @ this lodge 10 Thirlmere, only downfall was the ..."

  Another great holiday staying @ this lodge 10 Thirlmere, only downfall was the weather but we still got to do what we wanted despite getting wet

  Reviewed by Christine5.0★Sep 2020

• "Lovely clean cabin."

  Everything there you could ask for. Nice site. Restaurant and bar operating and fine. Proximity to Brockhole was a bonus as could walk there and play on playground, play mini golf etc. Worth a ride to The Mortal Man if you want a nice pub with lovely food.

  Reviewed by Andrea4.7★Jul 2020

• "PERFECT"

  Reviewed by Joanne5.0★Mar 2020

• "We had a fantastic time the location great definitely recommend the lodge my ..."

  We had a fantastic time the location great definitely recommend the lodge my little schnauzer enjoyed we booked it for next year

  Reviewed by Amanda5.0★Nov 2019

• "Beautiful surroundings, excellent amenities, clean and excellent size of lodge, every where we went was extremely dog friendly, we will definitely go back to the lakes."

  Reviewed by Lucy5.0★Oct 2019

• "The site was immaculate and staff very helpful."

  The accommodation was clean, well presented and comfortable

  Reviewed by Andrew5.0★Sep 2019

• "The complex shop has very limited opening hours."

  Arrived at 6pm to find it was shut. Went to shop to buy milk at 8am next day, found not open until 9am. Opening hours 9 till 5pm.

  Reviewed by Nigel4.4★Aug 2019

• "A beautiful clean and well equipped Lodge."

  Fantastic, I would highly recommend it.

  Reviewed by Kate5.0★Jun 2019

• "Beautiful lodge in an ideal setting for exploring the Lake District."

  Reviewed by Diane5.0★Apr 2019

• "Loved our stay at the Lodge with our 2 dogs, spotlessly clean on arrival , excellent location on the park , everything you need for a stay ."

  Short drive to either Windermere or Bowness. Lots to do in the surrounding area but I love the Lakes so may be biased . Would definitely book again 10/10

  Reviewed by Mark5.0★Mar 2019

• "Lodge was very clean and comfy."

  Beds were comfy too.Although we took our own essentials, a basic welcome pack would be useful.

  Reviewed by Elaine4.7★Mar 2019

• "Nice lodge in a holiday park right on lake Windermere, location wise was perfect for getting about the Lakes and the facilities on the park were useful in entertaining a 5 year old during downtime."

  Lacked a few basics like hand-soap and a hair dryer but these are not mentioned in the description so can't complain just remember to bring your own if going. Also a handy tip is to book your swimming session a day in advance otherwise you have to rely on someone not turning up to get in the pool.

  Reviewed by Christopher3.8★Oct 2018

• "It was very clean, warm and homey."

  Will definitely be returning to white cross bay!

  Reviewed by Charlotte5.0★Oct 2018

• "The holiday home we stayed in was lovely and was a great base for our walks around the Lake District, particularly Windermere and Coniston."

  My only gripe is with the service at the main lodge within White Cross Bay. There were often queues of 15-20 people waiting to order food and drinks but the staff never reacted to meet the demand and instead seem to continue with just 2 people serving at the bar, which was annoying to say the least.

  Reviewed by Martin4.1★Aug 2018

• "Cosy lodge and well-equipped."

  Although we managed ok, it was a little squashed for 3 adults, a teenager and a dog! Living space fine but 2nd bedroom cramped. We would use the lodge again, but just not with as many of us at the one time.

  Reviewed by Gill4.1★Aug 2018

• "Although this was a pet-friendly property, we don't have a dog and there were a rather alarming amount of long black pet hairs everywhere, behind doors, beneath wardrobe etc."

  and we couldn't seem to avoid them. This will put us off choosing a pet-friendly property again, even if it's the only thing available. On the plus side, this was a fantastic location to explore the Lake District and the lodge was very well equipped to serve as a self-catering property. The boys enjoyed Treetop Nets at Brockhole and we all enjoyed the Lakeside Aquarium, Lakeland Motor Museum and the local towns of Grasmere, Ambleside and Keswick are great for shopping. The Sykes App is very good and I liked the countdown to our holiday. I also used the "nearby" to research places to visit whilst we were there.

  Thank you for your feedback. We are glad you enjoyed your time at the holiday and we have fed this back to our cleaners. We take great pride in our property and stayed in the property 2 weeks prior to your arrival and found no dog hairs. Property Owner

  Reviewed by Rosemary3.1★Aug 2018

• "I really couldn't find many reviews about the wifi other than this lodge was situated next to a wifi antenna."

  The wifi for us was pretty bad. We had lots of clouds and rain so not sure if that contributed to the poor wifi signal. I brought along an Amazon stick but there was no way you could watch a film. YouTube also was very poor. Most people don't need wifi when in the Lake District which is fine, but we needed it for my son who has specific needs.

  Reviewed by Patricia4.7★Jul 2018

• "Perfect weekend away."

  Lodge had everything we needed and more. Location is brilliant and if you want to stay on the site there is enough to keep the kids entertained. Our golden retriever loved sitting on the balconey watching the world go by in the evenings. Would stay here again.

  Reviewed by Louise5.0★May 2018

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