Brightwater Lodge

There is a Good Housekeeping Bond of £200 for this property.

White Cross Bay has its own onsite facilities. You will need to purchase a complex pass from reception which includes the use of the pool, entertainment and access to bar and restaurant. The prices are subject to change by park management.

There is a travel cot and highchair provided for you in the lodge.

Complimentary WiFi is provided by the park and subject to fair usage guidelines.

Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to.

WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes. This is only suitable for page browsing and sending emails.

Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi.

We are not held responsible or liable for the WiFi on the park. If you encounter any issues with the WiFi, please contact White Cross Bay reception.

Please note, charging of electric vehicles is not permitted in this lodge. The nearest charging point can be found at Booths Supermarket in Windermere.

Park Rules and Operations – White Cross Bay

All holiday parks are owned and managed by a separate company to ourselves. Lake District Lodge Holidays has no association with the owners of these parks or responsibility for the provision of services they offer. At certain times of year, there maybe a reduction in those services, which is outside of our control.

Commercial vehicles, caravans, camper vans, Hen or Stag parties are not permitted onsite. Dogs must be kept on leads at all times and are not be left alone in the lodges at any point during your stay.

You will be staying on an operational holiday park, which means work may be undertaken from time to time by the park owners during your stay. Although Lake District Lodge Holidays will always try to inform guests in advance if something may impact on a stay and if we have prior knowledge. We cannot be held responsible or accept any liability for park operations of which are outside of our control and which we have no knowledge of.

Any issues relating to a stay at a privately owned lodge should be reported back through Lake District Lodge Holidays as the park are not responsible for managing the lodge or booking for private sublet guests during their stay.

Hot Tubs

For the comfort of other holidays guests we request that noise is kept to a minimum. Usage of the hot tub is between 10am and 10pm only. If you are found to breach these timings then you may be asked to vacate the park with no call for a refund.

All hot tubs are maintained to strict industry standards and HSE guidelines by separate qualified independent contractors on behalf of the property owners. This includes changing the water between guest stays and checking the water condition on a regular basis.

Whilst every effort is made to have a hot tub ready for immediate use by the arrival time stated, this may not always be possible. In such cases the hot tub will usually be ready to use later that day unless otherwise advised. In such cases no compensation or refund is payable unless the hot tub is faulty.

Information about using a hot tub safely is provided at all lodges with a hot tub and on a prominent notice near the tub. All hot tub users should wear an appropriate bathing suit. Usage of a hot tub is at a guests own risk and Lake District Lodge Holidays accepts no liability for anything which may happen to a guest as a direct result of using a hot tub