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"No dvd player as listed, also lists swimming pool but no mention you have to pay for passes and even with passes you can't pre book you just have to stand in line and hope you get it."
Accommodation was clean altho dinning table chairs need deep clean and no spqre cupboard to store food. We had a wet week so accommodation became very damp and windows leaked.
Would of been nice to have email address to contact owner and ask questions before trip.
Great location with bus route right outside sight, weather would of made such a difference but you can't help that in the Lakes.
Reviewed by Louise3.8★Aug 2024
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"Beautiful location on lake Windermere."
Accommodation was clean and smart . Everything worked as it should. No waiting for check in our key was in a lock box. Very enjoyable weekend. Thank you
Reviewed by Katie3.8★Jul 2024
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"Our stay was perfect."
We enjoyed it very much. The cottage was very clean and spacious. Everything you need was there.
However, the presence of a parasol would be very nice. The bed is on the short side for tall people. But this didn't spoil the fun.
Thank you for your kind comments.
We are pleased that you had an enjoyable stay.
We take all comments on board.
Thank you
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Hennie4.1★Jun 2024
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"I would not recommend this property."
Very dirty property. Black long hair on floors, in bedding and in shower. Arrived to boiler not working and no heating. When reporting this, this was not rectified. Single beds were wobbly, wifi,kept going off. I feel this property is run down. Its obvious an ongoing problem with boiler after reading guests feedback and seeing marks on carpet off radiators. Sykes cottages have been appalling and very difficult to get in contact with. I have been told no compensation as owner is refusing. Well if you reading this under the Consumer Rights Act requires the property owner or holiday company to provide the accommodation with reasonable care and skill, therefore you should expect the accommodation to be clean and safe.
This was not clean or we felt safe due to boiler. Even the fire did not sound good.
I was informed maintenance had fixed it... no they did not as not one person rang me or entered cabin. I had to speak to an independent heating engineer since my daughter really needed a shower on the second night after completing the great North Swim. Mind after having to go and buy cleaning products. I don't expect toilet roll half rolls to be at the property either.
Thank you for leaving your feedback.
We are sorry to hear of the issues that you experienced with the cleanliness of the lodge. We understand that our Customer Relations Team have been in contact with you regarding your stay.
We will pass on your comments to the relevant teams.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Sandra1.3★Jun 2024
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"Extremely comfortable, tastefully decorated lodge."
Outside area great for a sunny rest. Great location for driving to walks. The downside is the terrible WiFi. The lodge wouldn't be suitable for anyone needing it.
Reviewed by Josee4.4★May 2024
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"We vame early this year and once again had a lovely peacefull time at this lodge ..."
We vame early this year and once again had a lovely peacefull time at this lodge very clean and tidy bed linen very clean we noticed that the rabbit statues ear had been broken off on the wooden table on the decking we would have fixed it but we couldn't find it we absolutely love coming to this lodge it's like are second home we're back in May thankyou
Reviewed by Joanne4.7★Mar 2024
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"The holiday home was brilliant!"
It was exactly as described. The only downside I could find was the sofa sits in front of the radiator so the living room tends to stay cold while the rooms heat up really quickly. There was a guide folder but it had basic information and no details about how best to work the heating or how to switch on the boiler. It was guess work but we got there eventually and it didn’t effect us at all. I would highly recommend! Everything was clean and comfortable.
Reviewed by Gillian5.0★Oct 2023
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"Really easy to book, find check in etc, everything was as expected, great location and very comfortable."
Reviewed by Jenny4.7★Sep 2023
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"We've just spent our fourth time at this lodge the weather for the week we was there was amazing the lodge was spotless and clean when we arrived."
The bedding was clean and fresh. The surrounding woods have plenty of wildlife big and small.The jets that go across the lake are amazing we would highly recommend this lodge.
Reviewed by Joanne5.0★Sep 2023
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"Beautiful lodge inside but the decking area was not up to scratch, not been cleaned for a while, cobwebs between all the balustrades."
Table and chairs outside looking very tired !
Thank you for your comments. We are glad that you found the lodge to be beautiful. We take you r comments on board and will ask our Maintenance team to take a look at the decking.
Thank you- The Lakelovers Owner Relations Team
Property Owner
Reviewed by Gary4.4★Jun 2023
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"Amazing lodge on a beautiful complex."
People are friendly and the views are incredible. Slight wasp nest on the decking which was annoying but other than that very relaxing time.
Thank you for your kind comments, we are so pleased to see that you had an enjoyable stay.
We will ask our Maintenance team to attend to look at the wasps nest.
We hope to welcome you again.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Tania5.0★May 2023
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"Really comfortable enjoyable stay"
Thank you for your comments, we are pleased to hear that you enjoyed your stay.
We hope to welcome you back again.
Property Owner
Reviewed by Craig3.8★Mar 2023
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"Very comfortable chalet nice kitchen and clean throughout."
Love the curtains.
Reviewed by Janis4.1★Dec 2022
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"We spent an amazing holiday in the cottage."
it was cleaned and organized. there are 2 comments:
- the cottage needs a few hours to be warm.
- there was a construction process in the parking place.
Reviewed by Abdulaziz4.7★Dec 2022
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"Lovely and clean lodge very comfortable and well equipped everything we needed, enjoyed looking over lake from windows watching boats go by."
White Cross Bay excellent location for exploring the area, also nice 1min walk down to the waters edge with nice picnic area from lodge.
Reviewed by Sandra5.0★Sep 2022
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"We came here in May and there was a few small things that needed doing."
When we returned to the lodge there had been a new carpet and new furniture put in new blinds and I love the curtains the lodge overall was spotless and smelt fresh we have already booked for next may. highly recommend
Reviewed by Joanne5.0★Sep 2022
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"Beautiful lodge with a lovely view."
Everything was spotless and decorated lovely. Want to book again but lodge is fully booked for next summer holidays. Will definitely return soon and will definitely try and book this lodge first.
Reviewed by Tracy5.0★Aug 2022
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"A few small things wrong like the carpet by the double doors had stains on it the curtain by the double door some of it was hanging off like I said all small things that can be sorted the lodge it's self we loved it bed linen was provided all essentials was provided we are definitely going back to this lodge again this year."
Thank you for your feedback following your recent stay at Lancashire Rose. The owner has been at the property the past two weeks and has carried out general maintenance jobs, replaced the carpet throughout, added new curtains and bedding. New photo's will be taken next week to show these upgrades. We hope we can welcome you back in the future to see these updates too.
Property Owner
Reviewed by Joanne4.7★May 2022
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"We had a lovely stay at the lodge, had all the facilities we needed, there was quite a few things that needed repair I."
E curtain falling off in living room, but be of the beds had broken slat underneath and one missing, it was clean but underneath beds and round the shower could do with a deep clean, all little things really, we still had a great time and the children loved the sight, we will definatly come back, not sure about staying there but the sites great!
Thank you for your feedback. We are glad to hear you had a great stay. The owners have been at the property the past couple of weeks catching up on Maintenance of the property. The carpets have since been replaced. curtains replaced and new bedding. We hope we can welcome you back again in the future.
Property Owner
Reviewed by Emma3.8★Apr 2022
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"Facilities overall are good."
Fully equipped kitchen. Great! Lodge was clean. Small bedrooms. Bed linin and towels all good. Facilities to clean should you wish.
However: NO WIFI! NO WIFI! NO WIFI!
I wouldn't have booked had I known. Made my son very unhappy.
The listing stated WIFI therefore I feel it was miss-sold. Dreadful! I have visited campsites with wifi. Added to that no streaming service.
I will visit this site again due to its great location by the lake but definitely not this lodge.
Thank you for taking the time to send your feedback after your recent stay at Lancashire Rose. We are sorry to hear of the issue with the wifi at the lodge. We have updated the description to advise guests that the wifi can be intermittent as its uses White Cross Bay Park wifi. We will contact the owner to ensure a better solution moving forward.
Thank you once again for bringing this to our attention. We hope to see you again in the near future.
Property Owner
Reviewed by Deborah3.4★Apr 2022
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"A lovely lodge and a wonderful stay during the February half-term."
The lodge has a nice view of the hills and part of the lake. It is also a short walk to the lake too.
Overall, would certainly recommend, the only negative would be a lack of wifi even when it is advertised as available on the website.
Reviewed by Christopher4.7★Feb 2022
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"The property was amazing."
Would definitely be going here again the only down side is really bad signal and no Wi-Fi when it is listed that there is
Reviewed by Yameen4.4★Feb 2022
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"We loved the Lancashire Rose."
A great lodge in a fantastic location.
Reviewed by Nicola5.0★Dec 2021
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"Disappointing there were no Christmas decorations at all."
We couldn’t use the dishwasher until we had bought dishwasher salt and rinse. Spotlessly clean, and well equipped lodge, would book again.
Reviewed by Fiona5.0★Dec 2021
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"This is probably the worst stay I had."
The Wifi was awful, it was just a disaster.
Thank you for your feedback. Unfortunately the park WiFi had been damaged due to Storm Arwen on 26th November which brought down a lot of trees within and around the park. I'm sorry the lack of WiFi made your stay a disaster and hope the beautiful views from the lodge were something of a compromise.
Property Owner
Reviewed by Zakariya1.9★Nov 2021
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"Lovely lodge in a very good location, in Windermere and not far from Bowness and Ambleside."
Very well equipped and very comfortable.
The only problem was there was no wifi at all. This is advertised on the website but not available at all. We asked in Reception and they stated they do have wifi problems.
Reviewed by Rajeshree4.7★Nov 2021
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"I received two instructions, one which asked me to check-in at reception for an access code, yet the access code was already given to me so I had to call to check this."
Following this arriving to the cabin, there was no wifi I was advised that there is a hub which needs to be turned on and that I will be contacted with where to find it, all I received was a text message with the name of the wifi and password. I called again to ask where the hub is as nothing was coming up, I was then told there is no hub and I advised that I was just told there is one and that I would be contacted, I was then told I would be contacted again and was then told there is no hub and it's the main wifi that covers the whole park and that it is intermittent but keep trying, there was no wifi for the entire weekend. The towels had stains on them.
Reviewed by Naailah3.8★Nov 2021
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"Lodge was set out lovely very nice stay indeed, well equipped excellent base for days out."
Will definitely return thank you
Reviewed by Martine4.1★Sep 2021
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"The lodge was in a beautiful location with a view of the lake ."
.. It was spotlessly clean and had everything you required ....I would definitely visit again really enjoyed it and would certainly recommend it.
Reviewed by Karen5.0★Sep 2021
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"The property is nice and sufficient."
However, we came with the requirement to work and trust that wifi is sufficient as advertised. However when we were there, no wifi was detected at all. We called customer service many times and was promised to be resolved but nobody got back to us. We were told to go the centre but wifi is also very weak and kept cutting out. We could not get the work required done so was in a fair bit of unnecessary stress. We were not impressed by customer services.
Reviewed by Brian2.5★Aug 2021
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"Great lodge, very clean."
..will definitely come back
Reviewed by Leigh5.0★Jul 2021
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"Beautiful lodge, will defo revisit, thank you"
Reviewed by Steph5.0★Jun 2021
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"We’re our lodge is situated is fabulous."
This was our third booking at The Lancashire Rose and we will be booking agin for next year. Thankyou
Mrs MooreOct 2019
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