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"We returned after two years and the radiator in the dining room still not working, The Twin room with bunk beds the heating was not working and with Minus temperatures the kids were freezing."
Comfortable property it needs some money spent to get things working and update the furnishings.
Thank you for your feedback.
We are sorry to hear of the issues that you experienced with at the property radiators.
Your comments will be passed onto the relevant teams.
Thank you
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Tracy2.5★Nov 2024
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"Beautiful property."
Very clean, well equipped and comfortable. Would definitely stay again.
Reviewed by Charlotte5.0★Nov 2024
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"Stayed here for my daughters 30th."
Fabulous house, very clean and tidy and great location.
Reviewed by Karen5.0★Oct 2024
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"Fabulous property very comfy and did all our needs."
We are booked for next year
Reviewed by Alyson5.0★Oct 2024
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"Amazing property which has been well thought out."
Plenty of space for 10 people and had everything we needed. The bath is a 10 out 10! Will definitely be coming back for another stay!
Reviewed by Danielle5.0★Sep 2024
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"A really lovely house in a perfect location for easy access to exploring the Lake District with or without a car."
The owners seem to take on board previous comments and suggestions and rectify them which is great. A nice enclosed garden and a really comfortable lounge. We loved the double blinds set-up in the bedrooms. Would highly recommend to any groups looking for a Lake District holiday.
Reviewed by Rachael4.4★Aug 2024
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"Thank you for a fantastic stay."
Communication was great and details were accurate. Very comfortable and quiet. Kitchen was really well equipped. House was very clean. Would love to stay again!
Thank you so much for your wonderful review! We're delighted to hear that you had such a fantastic stay. Your kind words mean a lot to us.
We're thrilled that you enjoyed the communication, comfort, and cleanliness of the house. We're always striving to provide the best possible experience for our guests, and it's rewarding to know that we've achieved that for you.
We hope to welcome you back soon for another memorable stay!
Property Owner
Reviewed by Joanna5.0★Aug 2024
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"We really enjoyed our stay at Raybarrow with our family and three young grandchildren."
The beds were extremely comfortable and the kitchen lay out and equipment suited us.
Our constructive criticism is that we removed the sheepskins from the benches and also the slate placemats from the table during our stay as these are not child friendly. Given it is a property that sleeps ten, there were a few items short of ten and maybe it would be useful to provide a few more plastic plates, bowls and beakers for children or make it clear that families need to bring their own, as our family did. In general though, the kitchen was very well equipped.
It was a really nice peaceful area of Windermere village, three minutes from all the central shops, cafes and restaurants and two minutes from the park, which all our children enjoyed.
Thank you very much for kind feedback we are really glad you enjoyed your stay! We have taken on board your suggestions and now provide child friendly crockery and removed the sheepskins from the benches. We have provided alternative place mats in addition to the slate ones. We really appreciate your feedback and hope you’ll book with us again soon. Kind Regards Jane & Chris
Property Owner
Reviewed by Paul5.0★Jul 2024
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"Super clean!"
Great location! Really nice house and garden x
Thank you so much for your lovely review!
Property Owner
Reviewed by Laura5.0★Jun 2024
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"Lovely cottage stay."
Couple of very minor points to make.
- property was super clean apart from large cobwebs around ceiling in bedroom.
-website listing did not mention that dogs would not be allowed upstairs.This was a factor in booking this property over others (which did mention this limitation)as the dog does sleep upstairs in the same room as us at home. However we made this work with the downstairs bedroom but sadly this was the smaller bedroom without ensuite
-front Door is stiff to close and very noisy.Not ideal if the dog needs a wee in the early hours of the morning and you don't wish to make noise.
Otherwise a lovely property and looking forward to booking again.
Reviewed by Jonathon4.7★Jun 2024
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"Great setting for a wonderful family holiday."
Highly recommend this house.
Reviewed by Anthony5.0★May 2024
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"The property itself was lovely."
It is beautifully maintained, very comfortable and in an ideal location. My only tiny comment would be that it would be nice if the folder included instructions regarding the appliances and heating/hot water controls. Also a direct phone number for the owner (given that it proved almost impossible to speak to anyone from Sykes Cottages)
My experience of Sykes Cottages administration and service on the other hand was far from satisfactory. On the Sunday before my booking on the following Saturday I telephoned the office with a few simple queries. The person I spoke to promised to get back to me by email the next day. By Wednesday I still hadn't received a reply so I telephoned again - this time following a long recorded message describing alternative methods of communication I was simply cut-off. I therefore send a message via WhatsApp - someone replied asking for a booking reference which I gave but again no response was forthcoming. Somewhat annoyingly the only message I got 2 days later was to say there was a high volume of queries and did I still require an answer - my reply was a resounding yes! On the Friday before my departure I telephoned again and the only way I could communicate with a person was to select a different option (one for individuals who have a property to let) and then ask to be transferred to customer services. The person I spoke to in customer services made a note of my queries and I emphasised that I needed someone to get back to me by the end of the day. I did get an e-mail that day but two of my queries (in relation to crockery and cooking utensils and parking for a third car) remained unanswered apparently because the local office failed to respond. However I did receive an answer to my third query confirming that the main bed in the family room would be made up as a super king rather than twin beds. Unfortunately when I arrived at the property the next day this had not happened. After an interminable length of time I finally got through on the emergency number and was assured someone would attend the next day to rectify the error. This did indeed happen but unfortunately there had been a miscommunication and they arrived with single bedding as they had been told they needed to convert the bed from a super king to twin beds. I have booked cottage accommodation with a number of companies and have never had such a poor experience. I would add that there was no option for early check in or late check out and no welcome pack, both of which have been the norm with every other company I have booked with. Further to add insult to injury on the last day of our holiday I received a terse communication describing everything we were required to do before leaving the property and telling me if we left anything behind it would cost a minimum of £30 to return. Unfortunately much as we loved Raybarrow I am very unlikely to book again with with Sykes. There is a lot you could learn from your competitors - Coquet cottages for example who provide an exemplary service and never fail to communicate with their customers.
Reviewed by Lesley4.7★May 2024
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"A lovely house conveniently located for Windermere
Spotless clean well ..."
A lovely house conveniently located for Windermere
Spotless clean well equipped kitchen
Our family of 6 adults and 4 children were very comfortable lovely modern bathrooms comfy beds
Reviewed by Hilda5.0★Mar 2024
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"We had a fabulous stay at this beautiful house for Easter."
Everything you need for a comfortable stay. The beds are so comfortable. The kids absolutely loved all being together in 1 room. Would highly recommend.
Reviewed by Katie5.0★Mar 2024
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"Absolutely loved our stay at Raybarrow - beautiful accommodation and fantastic location."
We'll definitely book again.
Reviewed by Catherine5.0★Dec 2023
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"Stayed at Raybarrow, with 8 adults, 2 children an our dog, this place was ..."
Stayed at Raybarrow, with 8 adults, 2 children an our dog, this place was spotless, it had a warmth about it, an loved the long dining table were we could all sit around, I would have no hesitation recommending this place to stay in Windermere, also close to all amenities
Reviewed by Lynn5.0★Nov 2023
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"Great holiday in Windermere again, Raybarrow excellent not far off main shops, and eating out places Raybarrow very nice just a couple of suggestions kitchen only thing missing was a crockery drainer on the sink drainer."
There did not seem to be any information what to do with bedding and towels on end of holiday. Otherwise would gladly go back again
Reviewed by William5.0★Oct 2023
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"We had a lovely stay at Raybarow as a family of six."
We made the use of the ground floor bedroom with shower room which was well appointed however could do with a non slip mat as my 80 year old in-laws found it quite slippery. The garden is well kept as was the whole house. You can walk down to Windermere and the local shops were well positioned. We can honestly say we had a fantastic time.
Reviewed by Sarah4.4★Sep 2023
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"What lovely well presented house Raybarrow is and the location is ideal for local shops etc."
We thoroughly enjoyed our stay and would have no hesitation in recommending!
The only down side was the wheelie bin being full on arrival (Friday) and emptied on a Monday which sadly meant that the bin was also full on our departure - I’m sure a second bin would rectify this!
This was the only negative so overall A+A+A for Raybarrow and Windermere!
Thank you for your feedback.
We take on board all comments and as such have bought Cumbria Waste bin liners which can be used on the occasion that the bin is full. We have also installed a larger second bin in the kitchen.
We are really glad you enjoyed your stay and hope you’ll book again.
Kind Regards
Chris & Jane
(Raybarrow owners)
Property Owner
Reviewed by Douglas4.7★Aug 2023
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"Raybarrow was a fab place for our group of nine."
Very clean and comfortable house with everything you need you need. Great location too. Would definitely stay there again.
Reviewed by Effie5.0★Jul 2023
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"Loved the property."
Front gate does need to be sorted as it was very difficult to open.
House was very comfortable and close to all shops and restaurants in Windermere. Had a great holiday.
Thank you for your feedback.
We take on board all comments and have since fixed the gate.
We’re really glad you enjoyed your stay.
Kind Regards
Chris & Jane (Raybarrow owners)
Property Owner
Reviewed by Sheena5.0★Jul 2023
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"Absolutely lovely house."
Beautifully presented, very clean and very well appointed. It was the perfect base for our friend's 50th birthday walking weekend.
Thank you.
Reviewed by Katie5.0★Jun 2023
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"Lovely property and garden, and well equipped but very overlooked."
Our request (3 weeks prior to arrival) that the family room beds be linked to a super king was not carried out but we managed to do it ourselves. As it is recommended for the elderly and less able, the downstairs bedroom would benefit from a chair.
Reviewed by Mavis4.4★Jun 2023
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"Excellent property"
Reviewed by Deborah5.0★May 2023
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"Well designed and furnished property."
Useful cloakroom and entrance hall to store coats/shoes/prams. Kitchen and dining room well appointed and spacious. Living room very useful to relax and read a book. Bedrooms were great and well designed; beds comfortable and linen fresh. Bathroom appears to be recently remodelled and felt very luxurious.
Only issues would be with amenities - only 4 toilet rolls supplied (including none in the downstairs loo); no oil, sauces or anything for cooking (which means you have to buy a whole litre just for one week); no kitchen roll supplied; and there could be more bin bags (only 2 supplied for the whole week). Be warned, there is also no option to recycle anything. This means that the bin fills up very quickly and it's disappointing that recycling isn't available at all. However, all said, we loved our stay and would recommend (just remember to bring your own cooking oil!).
Thank you for your comments, we are pleased to hear that you enjoyed your stay.
The toilet rolls that are provided are meant as a starter as the property is self catering.
We take all comments on board.
Thank you.
The Lakes Cottage Holidays Owner Relations Team.
Property Owner
Reviewed by Emma4.4★May 2023
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"We really enjoyed our stay and the property!"
The location was brilliant, a great size for 6 adults and very clean with modern bathrooms.
My only pieces of criticism is that I think a padlock would be good to be placed on the gate to the entrance of the property. It didn’t feel overly safe that somebody could just open the gate and enter the property with ease, a simple lock would fix that.
Overall we had a brilliant stay and highly recommend
Thank you for your kind comments, we are so pleased to hear that you enjoyed your stay.
We take all comments on board.
To maintain fire escape and access for post it’s not possible to lock the gate to the side garden. Since your review we have changed the 2 lockable entrance doors from the garden to have thumb turns rather than a key internally so it is easier to secure.
Thank you.
Property Owner
Reviewed by Amie4.7★Apr 2023
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"Fantastic property, just a small observation that I feel would improve it, outside bench and light and power socket, fire pit if possible, some radiators were hotter than others, beautiful dining table, needs sanding and waxing please, before it’s too late, all in all a great property, would recommend without hesitation."
Reviewed by Philip4.1★Apr 2023
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"We had a lovely stay for our girls weekend away."
Fantastic location, very clean and lovely decor. A few things which unfortunately let the trip down:
- not enough toilet rolls for the whole stay/amount of people
- only one key for the whole group
- no dish cloth/tea towel or disinfectant spray
Overall a great stay and would return
Thank you for your kind comments, we are pleased to hear that you enjoyed your girls trip.
The toilet rolls provided are a starter for guests as the property is self catering.
We take all comments on board.
The Lakes Cottage Holidays Owner Relations Team.
Property Owner
Reviewed by Catherine4.7★Apr 2023
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"The cottage was very comfortable for the six of us and the two four legged friends."
Lots of space in the communal spaces and bedrooms. We loved the kitchen /dining area. The beds were very comfortable and showers hot and powerful. It was a wonderful place to return to after a long day of walking. Only issue we had was with the parking bollard which sprung up when we reversed and scratched the side of our car. Also when we returned one evening the cleaners for the cottage next door where parked in our allocated space. When challenged they said that it was a public parking area and did not belong to Raybarrow, which left us no where to park until they left. There are signs that clearly state that the spaces belong to Raybarrow so it was quite upsetting that they challenged this.
Hi Amanda thank you so much for your review and perfect score, we’re really glad you enjoyed your stay. We apologise for the issue with the parking, the neighbours cleaner is mistaken as the parking is clearly private and designated to the property. Thanks again for your wonderful feedback and we hope you will stay again :)
Property Owner
Reviewed by Amanda5.0★Apr 2023
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"Such a beautiful house, in an amazing location."
We all loved it. So clean, warm and very cosy!
Reviewed by Oonagh5.0★Mar 2023
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"Bin overflowing on Friday arrival - bins are collected on Mondays so nowhere to put wknd rubbish for 10 people."
Coat hook inside very loose so not useable
Main gate tricky and has caused a hole in my new jumper
Cold downstairs - very warm upstairs
Gorgeous property - tastefully renovated
Excellent kitchen - every appliance available
Very comfortable beds - lovely fresh hotel like bed linen
Super showers and bathroom facilities
Hi Amy,
Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay at Raybarrow.
We are truly sorry to hear about the challenges you faced during your stay. We apologize for the inconvenience caused by the overflowing bin and the loose coat hook. We have taken note of your feedback and will ensure that these issues are addressed immediately to improve the experience of future guests.
Regarding the gate, we apologize for the hole in your new jumper. We will be sure to take a closer look at the gate to ensure that it is in proper working order and to prevent any future incidents.
We appreciate your feedback and are glad to hear that overall, you enjoyed your stay. We hope to have the opportunity to welcome you back soon and provide you with an even better experience.
Warm regards,
Chris and Jane
Property Owner
Reviewed by Amy3.4★Feb 2023
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"Raybarrow is a lovely property in a quiet location."
It was very clean on arrival with most amenities that you would need (except for a tumble dryer)
The listing does not state there is a washing machine either.
Our only feedback is:
The kitchen area is very cold if the fire isn’t lit, of which you have to buy your own logs, kindling and fire lighters. Heaters were provided but the area in the kitchen just didn’t hold any heat. But then upstairs was sometimes unbearably hot in the night and we couldn’t suss out the heating, as there was no clear instructions how to turn it down.
The dishwasher leaked when it was on. Iv informed of this already.
We had a lovely 3 night stay.
Hi Hayley, Sorry about the dishwasher we will look into this. We will also look into your other suggestions and what we can do to improve our instructions on the heating. We always welcome feedback and are glad you enjoyed your stay with us at Raybarrow. Thanks for staying with us
Property Owner
Reviewed by Hayley4.1★Feb 2023
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"Lost property was left and it has been a nightmare to say the LEAST!"
Reviewed by Tracy4.7★Nov 2022
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"Cottage was lovely and clean in a nice quiet area would highly recommend it."
Everything we needed and plus two car parking spaces.
Reviewed by Christine5.0★Nov 2022
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"Raybarrow was perfect for our family staying 2 nights in Windermere."
It is so central to the centre, just a short walk to the top of the street where all shops, bars and restaurants are. We would not hesitate to stay here again.
Reviewed by Elizabeth5.0★Nov 2022
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"Had a fantastic weekend with family at Raybarrow."
Would highly recommend.
Reviewed by Dawn5.0★Nov 2022
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"Amazing location, well worth the money."
No hassle made the perfect weekend. Owner was very helpful. Would highly recommend.
Reviewed by Thomas5.0★Sep 2022
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"Whilst overall the property was lovely and refurbished to a high standard there were a few things that should have been picked up / rectified prior to our arrival."
Back gate damaged.
Downstairs toilet seat loose. We did call and you did put right.
Downstairs toilet roll holder loose. Still loose !
Downstairs toilet door had dropped (screws missing - only 2 in hinges) still outstanding as didn't have a philips or would have rectified myself.
Cooker 'Timer" knob missing.
Bollard damaged and code not required to lock.
Obviously with a £300 house keeping bond in place it would have been nice for someone to check us in and out when holiday completed so any issues could be raised at the time.
These issues did not spoil our holiday but as it was an expensive high end property we feel these should have been rectified prior to our arrival.
Would we stay again - yes absolutely.
Kind Regards, Stuart and Alison Perkins.
Hi Stuart & Alison, thank you for your feedback. We are glad you enjoyed your stay at Raybarrow and would come back. We always endeavor to keep the property in top condition and feedback such as the above helps us to do so. We will ensure the items are looked into with the maintenance team. Kind regards.
Property Owner
Reviewed by Stuart4.7★Aug 2022
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"Great property, house is amazing and comfy, location was good shops and pub nearby but a bit of a walk to the bottom for the boats etc with kids."
Park nearby was good. Would definitely go back to this property.
Reviewed by Cheryl5.0★Aug 2022
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"Fabulous property in a really good location near to shops,pubs & restaurants."
Very comfortable & spacious with a secure garden.
It’s well equipped & all of good quality.
Would love to visit again & certainly recommend.
Reviewed by Ann5.0★Aug 2022
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"Loved our stay at Raybarrow cottage."
Very close to the amenities, and Windermere was walking distance. Garden was brilliant for the two dogs to explore in. The cottage didn't get 5 stars as the ground floor sink was very small, shower made up for this.
Will book to stay there again.
Reviewed by Debra4.1★Jul 2022
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"Our stay at Raybarrow was like home from home."
All facilities necessary are there. A lot of attention to detail..
The only negative was that the beds were a little hard for our liking.
But nonetheless a very enjoyable stay. Thank you
Reviewed by Lynn4.7★Jun 2022
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"Spotless on arrival."
Everything went very smoothly. Lovely spacious cottage. Comfortable beds. Would definitely recommend and like to stay again.
Reviewed by Sally5.0★May 2022
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"Excellent cottage."
Very clean and tidy. Well decorated and spacious. Would recommend highly
Reviewed by Nikesh5.0★Apr 2022
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"We have just returned from a 3 night stay at Raybarrow and what a beautiful cottage it is."
We all had a fabulous time and the cottage was perfect for our family needs. Beautifully decorated and well equipped with a nice sunny garden. The cottage is in a great location, 5 minute walk into windermere and also a good size park with stream at the other end of the road to let the kids & dogs run around . Would definitely return to Raybarrow.
Reviewed by Kate5.0★Mar 2022
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"The house was perfect for our stay - comfy beds, a lovely big bath, great entertaining space, and cosy living room."
The log burner was also a really welcome addition! The kitchen was ample to cook a dinner party for 6 adults, with plenty of crockery etc, and it was so handy having a great park right at the end of the road for the kids. We were 3 couples with 3 kids between us, and all would return for another trip.
Reviewed by Harriet5.0★Mar 2022
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"7 of us stayed for 2 nights, when arriving everything was clean and ready for us to start our holiday!"
Everyone commented on how comfortable the beds were, the size of the kitchen which had a really good sized oven and fridge for all the food we needed! The garden was lovely too however the weather wasn’t always the best to enjoy it unfortunately. We would happily stay again!
Reviewed by Joe5.0★Mar 2022
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"We stayed at Raybarrow for 3 days early March, it was our first trip to the lake district and the superb weather was an added bonus."
The house is literally a five minute walk into the centre of Windermere so no driving to the shops, pubs and restaurants. 2 parking places (3 at a pinch) there is an enclosed garden and seating area so its safe for the kids to play, although there is a park just round the corner two minutes walk away for them to really let off steam.
The house had recently been refurbished and I was really surprised that the house is really as nice as the pictures (which is not always the case) There is a great social space in the dining/kitchen with a cosy log fire for the colder times. Alternatively a smaller lounge with tv and log fire. The house was spotless and really couldn't fault it. There are plenty of glasses, cutlerly,pots and pans etc so no need to take any of that sort of thing with you. We had a cross section of age groups at our visit and the house and area seemed to suit everyone. Will defiantly be back, (oh and the lake district around there is beyond beautiful.)
Paul
Mr HarrisonMar 2022
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"Absolutely loved it."
Nice and close to local amenities, yet also close to Windermere and in the heart of the most beautiful place in this country. The cottage was gorgeous and beautifully decorated. Amazing.
Reviewed by Adam5.0★Feb 2022
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"We loved our visit to Raybarrow."
It really is luxury accommodation, with absolutely everything you might need to enjoy your stay. Ample room for multi generational families to get together.
Just a short walk into Windermere and all its facilities. Having parking at the property was such a bonus as the town does get very busy and nearby streets have restrictions on length of parking.
Beds and sofa were very comfortable, showers highly efficient, cooking in the kitchen was a pleasure and the level of equipment was perfect. The crockery and glasses cupboard was a joy to behold!
Thank you for a lovely stay
Thank you Catherine, we are so glad you enjoyed your stay.
Your welcome back anytime.
Chris and Jane
Property Owner
Reviewed by Catherine5.0★Feb 2022
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"Absolutely beautiful cottage set in lovely grounds, decorated to a very high
standard."
All the bedrooms were very comfortable and we loved the flow of
the house.
The open fire in the lounge made our stay complete on a wet, rainy Sunday.
Plenty of bathroom facilities for all guests and the main bathroom was just
delightful with its walk in shower and roll top bath.
Impressed with the ease of check in and contact from the host.
Plenty of parking and the centre is less than a stone throw away, great
location for walks and sightseeing.
Can't wait to stay again soon
SaminahJan 2022
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