Waterside

47 Customer Reviews

• "One of our favourite spots to stay."

  Comfortable, great access to public transport, super views.

  We’re very pleased you enjoy the apartment and lake views. We look forward to seeing you again, Many thanks. Property Owner

  Reviewed by Jill5.0★Oct 2024

• "Lovely property with spectacular views,nicely furnished and equipped Will definitely recommend"

  Thank you very much for your kind comments. We are very pleased that you enjoyed your stay and the beautiful apartment views. Property Owner

  Reviewed by Ralph5.0★Sep 2024

• "We had a great time,lovley apt nice& clean all mod cons,lovely view of the lake ."

  Thank you for your positive response and I hope we will see you again one day. Property Owner

  Reviewed by Sonia5.0★Sep 2024

• "What an amazing holiday we have had."

  The location is amazing the views are breathtaking. Everything you need. It's was literally home from home. Our son jake absolutely loved the place. We definitely will be booking again for next year. We feel so lucky to have found this place. Loved how secure you felt with all the locked doors . Thankyou very much . What a beautiful place ❤️

  Thank you for your kind review. We are really pleased you enjoyed your holiday and we will be delighted to see you return. Many thanks. Property Owner

  Reviewed by Lesley5.0★Aug 2024

• "The property was in a great location, it was clean, modern with great facilities and amazing views."

  We were a bit concerned about the shower after reading previous reviews but it was fine for us. Fish and chip shop practically next door which was a bonus.

  Thank you for your kind review. We are very pleased you enjoyed your stay. The shower mechanism was replaced so I’m pleased that it’s now working well. Property Owner

  Reviewed by Deborah5.0★Jul 2024

• "Lost count of the number of times we have stayed here because we love it, booked again for next year."

  New chairs were a nice touch. Perfect location with spectacular views.

  Thank you for your positive review and for visiting Waterside again. I’m pleased that you enjoy the apartment and its location as much as I do. Property Owner

  Reviewed by Michelle5.0★Jul 2024

• "It is a lovely property, excellent views of the lake and a very central location."

  It's our second visit and we will stay again.

  Thank you very much for taking the time to provide a review and I’m delighted that you wish to visit again. Property Owner

  Reviewed by Ann5.0★Jun 2024

• "I was disappointed that 6 steps to enter and 4 locks before getting in!"

  There there should be warning on the hot water it's far too hot and shower is nightmare it's hot or freezing cold. The tv is basic freeview, wifi good

  Thanks for taking the time to provide feedback. I’ve forwarded your comments about the shower to the maintenance team and would encourage customers to contact them during their stay if they have maintenance issues as they are usually very responsive and helpful. Property Owner

  Reviewed by Malcolm3.8★Jun 2024

• "We had a great week in the property and can't wait to come back."

  We had a problem in the bathroom and this was promptly sorted out. However, the shower was a let down. Being a larger lady it was a squeeze to get through the doors, the shower tray is very slippery when wet and the shower itself - a trickle is almost an over statement.! However when the sun was out you couldn't wish to being where else!

  I’m pleased that you enjoyed your holiday and that you are looking forward to a return visit. I’ve referred your problem with the shower pressure to the maintenance team. Many thanks. Property Owner

  Reviewed by Corinne4.4★May 2024

• "Superb location."

  2nd visit to this property. Would highly recommend. Very comfortable and pleasant stay. We will be back for sure. Thank you.

  Thank you, I’m very pleased that you enjoyed your stay and delighted that you will return again. Property Owner

  Reviewed by Mandy5.0★May 2024

• "Beautifully clean & well equipped apartment with stunning views & a great location."

  We really enjoyed our stay. My only comments are that a surface cleaner spray for the kitchen & hob would be useful. Also we struggled to get enough hot water for three showers, perhaps an electric shower would be easier?

  I’m delighted you enjoyed your holiday and the apartment and I’ll do as you suggested on the surface cleaner next time I’m there. Many thanks. Property Owner

  Reviewed by Rachael5.0★Apr 2024

• "Beautifully well maintained property with fabulous views over the lake ..."

  Beautifully well maintained property with fabulous views over the lake Windermere, just a short walk away from Ambleside town would 100% recommend and will definitely be back again in the near future

  Many thanks, it’s always great to hear when guests enjoy it there as much as we do. Property Owner

  Reviewed by Richard5.0★Apr 2024

• "Stayed there many times lovely apartment always enjoy our stay"

  Thank you for your kind comment and for being a regular at Waterside. Property Owner

  Reviewed by Linda5.0★Mar 2024

• "Yet another lovely visit to Lakelands."

  This is a lovely property with amazing views across the lake. The flat was as comfortable as always and the addition of the two new chairs made a massive difference. Thank you. Look forward to returning later in the year.

  Thank you, I’m really pleased that the new chairs added to the comfort and enjoyment of your holiday. Property Owner

  Reviewed by Anne4.7★Mar 2024

• "Lovely flat in a wonderful location with views across the lake and a 5-10 minute walk from the centre of Ambleside."

  Extremely comfortable with good facilities. Needs a little TLC in some areas and the sofa and couch could definitely do with upgrading but other than that it was perfect. Will definitely be returning. Thank you.

  Reviewed by Anne4.4★Nov 2023

• "2nd visit in year."

  lovely view from window. would recommend.

  Reviewed by Susan4.7★Nov 2023

• "It’s all about location, that’s why we stay here."

  Excluding the dining table and chairs, everything else was comfortable enough, the water was hot and the heating worked well. A great base.

  Thank you for your feedback. We take all comments on board. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Christopher4.4★Sep 2023

• "The floor and rug in the lounge could have been cleaner, our socks were a little grubby and fluffy from walking around in the apartment from arrival."

  Floorboards were also quite creaky which was disturbing in the night for others when going to the loo, but otherwise a great apartment in a fab location and amazing views.

  Reviewed by Michelle4.4★Sep 2023

• "A lovely apartment, with good facilities."

  Comfortable beds etc. If we could make some constructive comments, the general maintenance to outside patio area was poor. Railings need painting, and a power wash of the outside area was overdue. The carpet in the living area and chairs need some attention. But overall we had a pleasant experience.

  Thank you for your comments. We are pleased that that you enjoyed your stay. We take all comments on board. Thank you- The Lakelovers Owner Relations Team Property Owner

  Reviewed by Alan2.5★Sep 2023

• "We loved our stay and will book here again."

  Being able to open the front windows would improve ventilation as it was a bit hot at times. But overall one of the best and nicest places we have stayed.

  Reviewed by Jo4.7★Aug 2023

• "Thought this was an accessible apartment but had steps to the front door & quite a small shower for someone with mobility needs to move around in safely."

  However, this could have been an error in searching & overlooked by us. Lovely apartment, suited us well & the view from the front room window…well indescribable! Very comfortable, had everything that we needed…thought the sofa was ok, could do with a broom/dustpan & brush but other than that - brilliant!

  Reviewed by Marie R4.7★Aug 2023

• "Very comfortable accommodation and perfect situation overlooking lake."

  Roof light in main bedroom not working. Teapot had no lid. No bedside lamp in spare bedroom. Shower not easy to work and retain heat. Otherwise we were happy with our stay and will return.

  Reviewed by Tom3.4★Jul 2023

• "Amazing place and location."

  Would stay here again. The sofa was uncomfortable and small could do with a seating that’s supports head too as none of the seating had this. Main bed mattress not very supportive. Overall fantastic

  Thank you for your kind comments, we are so pleased to hear that you enjoyed your stay. We do find that sofas and bedding are down to personal preference. We hope to welcome you back. The Heart of the Lakes Owner Relations Team Property Owner

  Reviewed by Gurdev4.4★May 2023

• "Absolutely lovely property, very nicely furnished, comfortable bed, good quality towels and bedding."

  The most amazing views from the front windows, lovely place to sit with a coffee and look at the lake. We did forget an item of our belongings, which they sent to us.

  Reviewed by Susan5.0★Apr 2023

• "Recommend this beautiful apartment which is in a perfect location and base for the lakes."

  The view from the apartment is so picturesque. Will definitely return. The property would benefit from a more comfortable sofa in the lounge area, maybe a corner shape sofa, especially after all the walking and exploring in the lakes, comfort is a necessity. Apart from that, fabulous!!

  Thank you for your kind comments, we are so pleased to hear that you enjoyed your stay, and the views! We take all comments on board. We hope to welcome you back. Property Owner

  Reviewed by Mandy4.4★Apr 2023

• "Unable to connect to WiFi Shower control was stiff to operate and couldn't ..."

  Unable to connect to WiFi Shower control was stiff to operate and couldn't control water pressure Apart from these couple of issues the apartment was fantastic

  Thank you for your comments. We are glad to hear that you enjoyed your stay. We take all comments on board. We hope to welcome you back. Property Owner

  Reviewed by Wayne3.8★Mar 2023

• "Stunning location - couldn’t fault anything about it from start to finish."

  Will return. Thank you for a wonderful stay. Exactly what we wanted.

  Reviewed by Paul5.0★Feb 2023

• "After arriving we didn't step into the car again until we left 4 days later- perfect location close to Ambleside but off the beaten track - and plenty to see from the lounge windows - spent hours looking at the changing view from the bay."

  Thoroughly recommend it. Thank you for providing such an excellently done holiday flat. We will likely book agian.

  Reviewed by Jenny5.0★Dec 2022

• "Third time visiting and loved every minute."

  Only thing that would improve it is a more comfortable sofa and chair. The ones at the moment are really not that great. Sorry! Otherwise all perfect. Thank you

  Reviewed by Anne4.7★Nov 2022

• "Complicated heating system."

  Cold in some rooms until realised about timing system. Only lounge heaters available on demand. Needs TV in back bedroom. Needs more comfortable settee. Apartment info booklet needs leaving out in view. Only found in a drawer on last day. Beautiful location. Good access to ferry’s. Lots of nearby walks.

  Reviewed by Anthony4.4★Sep 2022

• "The shower was extremely small and mouldy."

  Also I felt that the towels should have been refreshed at least twice during the week but they weren't at all. I felt by the wording on the emails I received that I should clean the apartment before we left or I would have £200 taken from my account. I paid over £800 for a weeks stay so I don't feel I have to clean up for the next guests , I was on holiday!!

  Reviewed by Susan2.2★Sep 2022

• "Positive - Lovely clean flat in an idyllic location."

  Very well equipped, and very comfortable beds. We often used the YHS restaurant next door, which was very nice, and also the local chip shop which was delicious. Negative - We did request a high chair for the baby, which was acknowledged, but unfortunately wasn’t in place, and made some mealtimes very difficult. I also struggled with the Sykes website which isn’t the best. The ‘contact us’ sends you in circles.

  Reviewed by Gaynor4.7★Aug 2022

• "Beautiful property in beautiful surroundings."

  It had everything you would possibly need throughout your stay. We thoroughly enjoyed our stay and so did our fur baby Roxy ( mini schnauzer), will definitely book to stay again.

  Reviewed by Jon5.0★Aug 2022

• "Excellent place to stay."

  Great picturesque location.

  Reviewed by Ian5.0★Jun 2022

• "A really comfortable and spacious apartment with an amazing view from the front windows."

  Ideally situated for the cruisers on Lake Windermere, local restaurants, cafes etc. The accommodation is well equipped with everything you need for a great stay. We were so impressed that, even before we checked out, we had re-booked for another week later in the year! Highly recommended and ideal also for any four-legged friends!

  Reviewed by Janice5.0★Jun 2022

• "The property was tired, particularly the outside."

  Our allocated parking space had rubbish littered there, a large old TV, a gallon oil can, a box with at least 30 glass bottles, lids and other general paper and waste. It was still there when we left and hadn’t been cleaned up. The windows were full of fly nests making it impossible to open them. The poorly maintained exterior let’s the property down. I have photographs to support my dissatisfaction.

  Thank you for your feedback. We appreciate the time taken to send your observations. If you had contacted us during your stay then we would have been more than happy to attend the property to rectify these issues. We have now discussed the issues you have described with the owner. They have taken on board all the points you have raised and will action as soon as possible. We hope you enjoyed your stay. Property Owner

  Reviewed by Angela3.1★May 2022

• "Superb location right by the lake and ferry stop."

  Facilities and pubs on hand are excellent. Only a short walk into Ambleside. The apartment is lovely; well furnished and stocked with everything that we needed. Highly recommended.

  Reviewed by Stephen4.4★May 2022

• "Great property, great views"

  Reviewed by Joanne5.0★Feb 2022

• "Super clean apartment."

  More homely with curtains etc. Bedroom ones great. Could do with a table lamp or two so one doesn't have to have main light on. We must like the place having been there 4 times in one year

  Reviewed by Patricia4.7★Jan 2022

• "We strongly recommend that the owner stays a few days in the apartment - as if a guest."

  They would pick up things like: - the wifi code in the book is wrong, and so are the two that Sykes people have - there is no shaver socket in the bathroom or light over the mirror (the mirror has a power supply, but used only for a heater) - the shower does not drain properly, so the tray fills up - there is a drain smell in the bathroom, that can be fixed for a day, but then returns - the bedroom curtains need to be thicker to keep out the street light outside - the lounge blind doesn't work - the bedroom door doesn't latch - the tv has been changed but the manual has not - the microwave instructions given could easily be much better for basic operation - the kitchen could do with a towel rail - a long handle brush would be useful for daily sweeping without having to get the vacuum out - simple tiebacks on the lounge curtains would significantly improve lovely the view - the lounge chairs are quite uncomfortable. Hope this helps - the views from the bay are excellent and really make this apartment! We preferred dealing with HoL before they were Sykes.

  Reviewed by Wendy2.5★Oct 2021

• "Location superb Some white paintwork could do with refreshing (flaking on ..."

  Location superb Some white paintwork could do with refreshing (flaking on bottom of frame in bay window) Shower cubical / screen too small - rather than sliding screen consider shower curtain to allow easier access

  Reviewed by Stephen4.7★Sep 2021

• "I booked this property due to not feeling 100% confident in travelling abroad yet due to Covid etc."

  My husband and myself had never travelled to The Lakes so thought this made perfect sense. I have a Cocker Spaniel so a dog friendly property was a must. I read a few of the reviews of the property prior to travelling and was a little concerns regarding the issues previous visitors had had. However, I decided to go into it with an open mind. The directions to the property were easy to follow, and although we missed the turn into the harbour parking area first time, we quickly realised our error and found our way. The designated parking space looked a bit hairy to access, but luckily The Husband is better at manoeuvres than me! Previous visitors commented on the social area with sofa. The sofa now in place is different to that that’s in the promo photos, and there is also an armchair. Plus the two armchairs which have pride of place in the bay window for people watching. I think this arrangement was perfect for what we wanted, albeit there was only two of us; the property slept four (a double bed is now in the second bedroom) so it would definitely be a bit cramped if four were using it. Everything was good for our use, my only criticism would be the curtains in the main bedroom, which I think has been mentioned before. Darker curtains or an additional blackout blind would be nice, the white ones currently in place look good, but they’re sadly not very effective. That’s it though, my only criticism / observation of the whole place. The property is close enough to Ambleside to be able to walk into town, in fact, we arrived on the Saturday afternoon and didn’t use the car again until Thursday! Lots of friendly pubs and restaurants close by too. All in all, we had a good stay.

  Reviewed by Jo4.1★Aug 2021

• "Brilliant location and views, excellent shower albeit on the small side, well equipped kitchen, comfy chairs and sofa, good smart tv."

  Negatives:- shabby chic dining table and chairs, more shabby than chic, the chairs are grim. The bed is poor, uncomfortable and too soft. Unfortunately that’s where you spend 8 hours.

  Reviewed by Christopher3.1★Jul 2021

• "Very convenient location, great views of lake and mountains."

  Ambleside town centre is easily accessible. Decent flat car parking space was a bonus. Property is close to Ambleside pier and to A591 which meant easy get away to all other local destinations. Well furnished and tastefully decorated apartment.

  Reviewed by Guggari5.0★Jun 2021

• "There are three things that would massively improve this accommodation - 1) Blackout curtains in the bedroom - for such a huge window, white curtains provide no darkness at all and the whole room is lit up at 4."

  30am which seriously affected my sleep. 2) Replace sofa and armchair - both are uncomfortable and don’t provide the relaxing seating they should to appreciate the amazing views, 3) Replace rickety dining table - squeaks and moves with every knife and fork movement - it really isn’t pleasant to eat at! Be wary of the limited hot water without pressing the boost function. We got caught out after taking morning showers and finding there wasn’t enough hot water for an evening shower after a long day walking - not enough time to boost before our dinner reservation so forced to have cold showers! Those things aside, this is a great holiday let and we would return, this is intended as constructive feedback to the owner as addressing the above really would make this an outstanding place to stay.

  Reviewed by Lindsey4.4★Jun 2021

• "Sofa is not comfortable and not fit for purpose for a 2 bedroom property Poor ..."

  Sofa is not comfortable and not fit for purpose for a 2 bedroom property Poor heating system, cold property even in May Second bedroom reminded me of a youth hostel Overall not what I expected Good location and views from property

  Reviewed by Ross2.8★May 2021

• "An excellent holiday."

  Mr RawlingsDec 2019

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