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"I was given information from Sykes on contacting the owner for the key code number for our stay."
The day before we contacted via the number only to find that the person on the end of the phone was in CYPRUS I was charged 65p as this was made outside my plan and I was unaware. She rang her mother to sort it out. Needless to say I am not happy. Please can things like this be ironed out. The window in the bedroom was twisted and could not close properly so we had a towel stuffed to stop the draft. There was no heating in that room. I have been advised that this has been addressed but not sure if anyone checks. Please could this be passed onto the owners of the Little Bower and make sure they are NOT OUT OF THE COUNTRY when visitors have been given this contact. It certainly taints my use of Sykes as a means of booking a cottage.
I'm sorry to hear that you didn't enjoy your stay, especially as our previous guest gave us a perfect score.
There are two numbers to call to allow for times when we may be out of the country or unable to answer. My daughter did her best to help you with directions. She asked me to call you to see if I could help you instead. It was tricky but we got there in the end!
We were unaware that the bedroom heater wasn't working during your stay however there was a portable fan heater downstairs and the solid fuel stove usually warms the house up quickly in addition to the constant background heat. We would have been happy to assist, had you called us.
With reference to the window, it had been damaged during a gale and required a specialist to fix it. He got there at his earliest free appointment & it was fixed shortly after you left.
For future reference the team at Sykes are also available to help should you need assistance during any of your holidays booked through them
Property Owner
Reviewed by Jill3.4★Sep 2024
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"Nice cottage in a quiet but convenient location at the foot of the village of Hawes."
The lack of parking wasn’t an issue, there was plenty of free parking nearby and you could drive up to the cottage to load/unload. Facilities in the cottage were fine, nice bathroom, good shower, kitchen adequate. There are no outside facilities really, there is a bench to sit outside on but one of the residents parks their car in front of it, so we sat on the wall by the beck.
Overall, a comfy cottage.
Thanks for your feedback, Vicki. Unfortunately we can't control where our neighbour parks. However, I'm glad you found parking in Hawes easy and the cottage comfy.
Property Owner
Reviewed by Vicki3.8★Jun 2024
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"The entry to the property/key pick up is easy, and you walk in to the cottage to find everything you need."
The cottage is immaculate, and kitted out very nicely. It was cosy, warm, and had brilliant Internet connections, too. We never needed to speak to Olivia, the owner, as everything was perfect whilst we were there.
Hawes is a beautiful village, set in some of the most beautiful countryside.
Parking in Hawes is very good, so you won't need to worry about parking your own car nearby. There is a space, but it's quite rightly reserved for local residents.
We had a terrific saty, in a clean, comfortable place, and found everything we needed nearby. We'll be returning.
Thank you for your feedback. We are delighted that you enjoyed your stay and look forward to welcoming you again in the future.
Property Owner
Reviewed by Dan5.0★Sep 2023
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"Lovely cottage, ideal for 2."
A little small as we took our dog but we only used this to sleep in and have breakfast as we walked everyday with our dog. Only criticism is no parking. There where 3 vehicles parked in the courtyard which never moved whilst we were there.
Thank you for your feedback. We don’t have a parking space at the property however as mentioned in the listing, there is plenty of on street parking close by.
Property Owner
Reviewed by Anne3.8★Aug 2023
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"We have stayed here three times now."
Lovely little cottage close to everything. No parking outside, but there is always somewhere to park close by which is free. Lovely walk up to hardraw and even better to find the Green Dragon open which was a bonus! Looking forward to the next time
Thank you for your feedback. We are delighted that you enjoyed your stay and look forward to welcoming you again
Property Owner
Reviewed by Sally5.0★Aug 2023
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"Very well modernised cottage in a nice quiet corner near to town centre and amenities."
No terrestial Tv unfortunately only wi fi streamed so take your passwords.Plenty of parking in Hawes but usually all full .However we did always manage to find somewhere.Most places are dog friendly and some nice walks from Hawes without needing to take the car.
Thank you for your feedback. Digital TV reception is unpredictable in Hawes however the TV has now been replaced. The new smart TV has in built freeview plus all the usual Apps.
Property Owner
Reviewed by Jeff5.0★Jul 2023
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"Lovely little cottage."
Great location. The cleanest holiday let we have stayed in. Good shower and comfortable bed.
Could do with a more comfortable chair in living room otherwise would definitely stay again.
Reviewed by Lynn4.7★May 2023
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"Lovely cottage, perfectly situated walking distance from where I'm working."
Was hoping to rent for six months, unfortunately no able to.
Thank you for your feedback - we are delighted you enjoyed your stay.
Property Owner
Reviewed by Manny5.0★Mar 2023
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"Lovely cottage, well situated."
Thank you
Reviewed by Manny5.0★Feb 2023
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"Fantastic little cottage in a beautiful part of the Dales."
Perfect for couples - would absolutely stay again, thanks!
We are delighted that you enjoyed your stay and look forward to welcoming you back in the future.
Property Owner
Reviewed by Sam5.0★Feb 2023
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"Nicely modernised cottage, in a quiet location, just off the village centre."
Background heating by night storage heaters, supplemented by a wood-burning stove. A bag of fuel for the stove can be bought for less than £10 locally, which lasted the week, and kept the cottage warm in December. Plenty of street parking available in the village. Contact with owner easy and helpful.
Thank you so much for your feedback. We are delighted that you enjoyed your stay and hope that you will return in the future.
Property Owner
Reviewed by Martin5.0★Dec 2022
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"Very convenient and comfortable place to stay, pretty much exactly as described in the listing."
Somewhere it is stated that the TVs are "smart". It might be worth pointing out that no device is supplied to interact with the WiFi, so the "smart" features (access to iPlayer etc) are only available if you bring your own computer or other device to link TV to WiFi/internet.
Thank you for your feedback. I’m sorry you couldn’t get the tv to work. It is a smart tv which does link directly to the WiFi. We are only ever a phone call away to help with issues such as this.
Property Owner
Reviewed by Kevin4.7★Jun 2022
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"We had a lovely stay here, the cottage is lovely, situated in a perfect location for walks around Hawes, accessible on street parking and nearby shops and places to dine."
Small pointers, only 1 toilet roll for 4 days 3 nights so we had to purchase some. Milk cartons left are a year out of date. Salt and pepper pots provided were empty. We would stay again :)
Thank you for your feedback and we are delighted you enjoyed your stay. Our apologies that out of date milk was left for you - the dates are checked throughout the season. We’ve replenished the salt and pepper pots - thank you for bringing this to our attention. We look forward to seeing you again in the future.
Property Owner
Reviewed by Kinuko4.7★Jun 2022
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"This was our second holiday in the last 12 months at Little Bower."
We love it. The cottage is very comfortable, clean and cosy. It is ideal for a retired active couple such as ourselves. It is perfectly situated being just off the main street of Hawes and next to all facilities such as groceries etc. This is especially important to us as we do not own a car and travel to Hawes by train and then the excellent Little White Bus service fetching and taking us to the remote Garsdale train station at the start and end of our holiday.
We were very impressed by how friendly, helpful and efficient the cottage owner's daughter was in sorting a problem with the water heating after our arrival. It was fixed by sorting the timer promptly the very next morning by their appointed tradesman. This was at no inconvenience to ourselves as, by arrangement the tradesman could access the cottage without us needing to be there. This was very helpful to us as we had planned to take the early bus to Leyburn for a day out and enjoyed a lovely day there.
We have been holidaying at Hawes for over 30 years and for most of that time we came with our touring caravan and our 2 boys and stayed at the Brown Moor site. They are now in their late 30s and have their own families and we no longer have a caravan.
We intend to come back twice each year and look forward to spending these breaks at the Little Bower.
Reviewed by Susan5.0★Mar 2022
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"The property was perfect, better than expected."
Probably the cleanest self catering accommodation I have ever stayed in. It had all the facilities you would need, the log burner made it warm and cosy and with the addition of the wall heaters it ensured the cottage stayed warm whilst out. Very comfy bed and a good shower. The welcome basket was a nice touch. Excellent location as central, but most are in HAWES :) Nothing negative to say about this cottage.
Reviewed by Hazel5.0★Feb 2022
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"A very comfortable little cottage just right for us as a couple."
All facilities good and spotlessly clean.
Many thanks for such an enjoyable stay.
Reviewed by Susan5.0★Oct 2021
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"A lovely, comfortable cottage, in a great location."
Reviewed by Arthur5.0★Oct 2021
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"Lovely little cottage in a perfect spot to enjoy the Yorkshire Dales."
Reviewed by Ruth5.0★Jul 2021
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"The Little Bower is a cosy and comfortable cottage for two."
It is very well placed near the town centre and there is a free carpark around the corner. The cottage is well equipped with good quality appliances and furniture. We had a great ime and would recommend a stay there
Reviewed by Andy5.0★Jun 2021
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"Only disappointment was having a car parked in front of property most of the time, which effectively made the seat positioned in front of the window redundant."
There were odd items of kitchen equipment which would have been an invaluable addition (we do our own cooking on holiday), but this was no big deal.
Spotlessly clean and very comfortable
Reviewed by Christopher4.7★Jun 2021
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"A snug cottage that met our needs"
Reviewed by John4.4★May 2021
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"The position of the cottage in the village of Hawes,it was warm and inviting with everything needed."
Crystal was very helpful and we enjoyed our stay very much
Reviewed by John4.7★Apr 2021
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"Lovely cosy cottage."
Perfect for couples. Great location.
Reviewed by Marie5.0★Oct 2020
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"A clean, well stocked little house with good wi-fi in the centre of Hawes."
In addition to background heat from storage heaters, an electric radiator and fan heater were provided which were useful when not using the wood burning stove. Useful household items included a clothes airer, ironing board and iron, needed for drying and reproofing waterproof clothing. Interesting walks from the house include those to Aysgill Force, Wether Fell and to Hardraw Force.
Reviewed by Jacqueline5.0★Oct 2020
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"A clean, cosy little cottage in a great central location with easy access to shops, eateries and beautiful walks."
We had a wonderful holiday, thank you.
Reviewed by Jane5.0★Sep 2020
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"Really enjoyed our stay at The Little Bower, cosy traditional little Dales cottage in an excellent location."
Hawes is a lovely little village with nice shops, some great nearby walks and drives to other Dales, and if you’re into wild swimming some nice spots e.g. Kisdon Force in Keld. The bed was very comfortable as well! Bought some cheese from the Wensleydale creamery and enjoyed with some nice wine!
Reviewed by Rachel5.0★Sep 2020
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"I had a great time, fantastic walking."
The property could do with a hairdryer. The bedroom curtains would have been better lined they were too thin morning sun woke me up around 5 every morning. Other wise good place to stay.
Reviewed by Alison3.8★Jul 2020
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"The cottage was superbly equipped, immaculately clean, warm and perfectly located."
i would not hesitate in recommmeding this quaint little haven to anyone - its a must
perfect location for town and country side
Reviewed by Beverley5.0★Feb 2020
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