Tanner Croft Cottage

42 Customer Reviews

• "Property in desperate need of a deep clean!"

  ! Spend the first few days of our holiday hoovering up cobwebs from every corner. Not good!. By day three we had decided we had seen enough and left the cottage and relocated to an hotel. We contacted Sykes by telephone to let them know that we were leaving. I'm sure had we contacted Sykes on arrival they would have rectified the issues but the problem of cleanliness should not have been there. Will not recommend.

  Thank you for taking the time to leave feedback following your stay at Tanner Croft the owners and cleaner both take great pride in the property and are upset to hear that your felt the cleanliness was not as it should have been for your arrival. Unfortunately as you did not report this during your stay we are unable to investigate nor rectify any issues you may have had, please be assured that if this information had been forthcoming during your stay we would have immediately investigated and rectified any issues you raised. We do hope this did not detract from your enjoyment of The Lake District and look forward to being able to welcome you again in the future. Lakelovers Owner Relations Team Property Owner

  Reviewed by John1.6★Sep 2024

• "Cosy cottage very in keeping with the Grasmere vibe."

  Location absolutely perfect, parking is v tricky for a family sized car but luckily the neighbours were very kind and let us park in their spot which was much easier to reverse out of. New mattresses would be a welcome update and perhaps some toilet roll holders but minor improvements as we had a wonderful stay

  Thank you for your feedback. We are pleased that you enjoyed your stay at Tanner Croft. We take all comments on board Thank you- The Lakelovers Owner Relations Team Property Owner

  Reviewed by Sarah3.8★Jun 2024

• "Beautiful 2 bed cottage, excellent location - ideal for Easedale Tarn, Allan Bank, and only a few steps from Grasmere centre."

  Comfortable, has all you need, good WiFi

  Reviewed by Dickie5.0★May 2024

• "The beds in the smaller bedroom need updating as in need of repair."

  There were no toiletries provided and no dustpan and brush. There is a very stroppy neighbour who questions one's driving skills as it is possible to turn a small mini sized car round in the space. However, would recommend that one reverses out and not in. This said, would hire cottage again.

  Reviewed by Edwin3.4★Apr 2024

• "We had a lovely stay in Tanner Croft for the second time."

  The cottage is ideally located and very cosy.

  Thank you for your feedback, we are delighted you enjoyed your stay. We hope to welcome you back for a 3rd time! - The owner relations team. Property Owner

  Reviewed by Tim4.1★Apr 2024

• "A king size quilt is essential for the double bed as the quilt only reaches to the edge and when 2 people are in the bed it doesn't cover both of you unless you sleep in the middle."

  The single beds are just as bad as the quilts are not big enough to tuck in to keep them in place. Parking is tight and reversing out to the road is a skill which the neighbour will tell you as their conservatory has been hit more than once.

  Reviewed by Melanie3.8★Mar 2024

• "Tanner Croft was ideally situated in Grasmere and exactly described as advertised."

  The pantry/boot room (with the boiler, under the stairs) was ideal for hanging coats and placing boots after a day's walk. The space was ideal. Unfortunately the bed was not too comfortable for our liking (appreciate this is a personal thing) but the double duvet was pretty small also. Lovely aspect over the fields. The next door neighbour was keen to impress the need to access their outside store. We were evidently aware of the parking instructions provide by LakeLovers in advance of arrival, but some understanding for 5 minutes whilst we were unpacking the car would have been appreciated! Suggestions for an improved stay: appreciate that items cost but arrival packages are welcomed and can be covered in the rental fee. Coffee, tea, milk, biscuits on arrival goes a long way! Kitchen roll and another hand soap in the kitchen is a must!

  Reviewed by Kathryn3.8★Feb 2024

• "Lovely cottage with all the home comforts."

  Reviewed by Phil4.7★Oct 2023

• "No wi-fi for the complete stay, this was reported the week before are stay and we reported it every day, we paid to have this service."

  we have stayed here before but it needs a bit of maintenance work now, paint flacking in bathroom, no proper plug, rust on radiators , bedroom tv not working, sealant failed on bath...

  Reviewed by Jason2.8★Oct 2023

• "We arrived on the Saturday."

  We had Wi Fi until the Tuesday, then the router developed a fault (not a local issue with the signal). We phoned Sykes several times to make them aware of the issue but, despite trying to contact the owner for four days, they could not get in touch with them. We would not have booked a property without WI FI as we depend on it for business. The description states clearly that the property has Wi Fi and for most of our stay it did not. We paid for a property with WI Fi and not having this available is unacceptable. We feel strongly that recompense should be offered.

  Reviewed by Norma2.5★Sep 2023

• "It would be great if the living room door could open further."

  The kitchen is amazingly well appointed, everything I needed was there. Always a delight to stay here x

  Reviewed by Charlotte4.7★Aug 2023

• "Lovely cottage great location and well appointed, it’s great having 2 toilets and a utility room."

  There are a couple of things that would maximize the enjoyment / experience of Tanner Croft including; - a bigger outside table and 4 chairs for outside eating and to unite a group of 3+. - lick of paint in the twin bedroom, looks tired and one of the beds is very squeaky which woke up the occupant each time they turned. This was mentioned in the visitors book. - Bathroom - the shower head isn’t working properly and you need to hold it up as you shower or hold the shower head to shower yourself. - Bathroom - the shower cubicle ceiling is flaking away.

  Thank you very much for your comments and for taking the time to let us know your thoughts. Customer feedback is very important to help us continually improve our standards. We will alert our maintenance team to address some of the issues you have raised. We are glad that you enjoyed your stay and the surrounding area. Lakes Cottage Holidays Owner Relations Property Owner

  Reviewed by Jess3.8★Jun 2023

• "Lovely cottage, warm an ideally placed."

  Reviewed by Julie4.7★Dec 2022

• "Nice comfortable cottage in a central position in the village the parking is a ..."

  Nice comfortable cottage in a central position in the village the parking is a tad “ Tight” as mentioned by others The only downside is the initial “ kerb appeal “ The outside is spoiled by what must be the owners dumping area under an old lean to shelter Pots / slates / bags / wood and old implants It’s a shame but tidy this up an we would give it 5 Star

  Reviewed by Les3.8★Oct 2022

• "Our stay at Tanner Croft Cottage was lovely."

  It was well equipped with everything we could need. A fabulous week.

  Reviewed by Fiona5.0★Oct 2022

• "The cottage was amazing."

  We really enjoyed our stay at Tanner Croft. It was very comfortable, relaxing and perfectly located so close to the village centre. We will certainly be back to stay again!

  Reviewed by Lee5.0★Oct 2022

• "We loved the peaceful location of the cottage AND within an easy walk of the bus ..."

  We loved the peaceful location of the cottage AND within an easy walk of the bus stop and the co-op and Lucia's coffee shop

  Reviewed by Susan5.0★Jul 2022

• "Great cottage, so close to village."

  Kitchen equipment brilliant. Bed comfortable. Shower needs mending. Awkward parking Overall great place to stay

  Reviewed by Susan4.7★Jun 2022

• "Good location, well equipped cottage."

  One issue was shower head loose on rail and kept flopping down when switched on, so had to buy cable ties to fix so it wouldn't flop down. Would I book it again probably yes.

  Reviewed by Gordon4.4★Jun 2022

• "Truly fantastic location with great views from the small terrace garden."

  Kitchen is the best equipped by far and even had washing up equipment which I wish I’d known beforehand! The real fire was a nice touch especially as a bit chilly in the evenings. My only recommendation is better bed pillows as too flat & a bigger quilt cover. Other than that I really cannot recommend enough. Thanks for a fab stay x

  Reviewed by Jane5.0★Apr 2022

• "A lovely cottage in an ideal location for the village and walks from the door."

  Reviewed by Helen4.7★Mar 2022

• "More than happy with the cottage, it was very well presented on our arrival."

  It's location is ideal for walking out of village of Grasmere which we did on more than one occasion, it was nice to be able to leave the car behind. The pretty village of Grasmere is two minutes walk away with shops, pubs and restaurants. We had a lovely week's holiday, so thank you 3 Tanner Croft.

  Reviewed by Denis4.7★Mar 2022

• "Enjoyed our stay very much Would have liked to have instruction for heating, cooker, dishwasher, washing machine, also a hand rail on the left hand side of the stairswould be useful,a bread bin for the kitchen and an outside light for the garden overlooking the field."

  Overall we loved this cottage and the location must one of the best in Grasmere.We will certainly be back.

  Reviewed by John3.8★Nov 2021

• "Really good to see a dishwasher has been installed, this made my boys holiday!"

  Reviewed by Charlotte5.0★Aug 2021

• "The cottage is in a perfect location within Grasmere, the out door cottage garden is lovely."

  The cottage itself had all the items you would hope for and expect but the cottage needs a really good deep clean and a bit of TLC. There were many cobwebs around the place and it appears the cleaning that is being done is superficial only. The bathroom needs a really good scrub around the tiled areas and similarly in the kitchen. Nothing is awful it just need a bit of a good clean. Totally appreciate the cottage is well over a century old and this added to the charm of the place but it needs a bit of TLC to keep it up to date and to command the price being paid for a weeks stay. Overall though a lovely holiday, great location, charming cottage with history.

  Many thanks for your feedback, we are so pleased you enjoyed the cottage and its superb location! We would like to reassure you that our properties are frequently inspected and we pride ourselves on maintaining a high standards and will look to schedule a deep clean, after what has been an exceptionally busy summer season. Property Owner

  Reviewed by Glenn3.8★Jul 2021

• "Overall we were very happy with the cottage and enjoyed our stay."

  The shelves of the fridge weren't clean which affected my confidence in the cleanliness of the cottage, though everything else seemed fine. For other visitors it's worth bearing in mind that there isn't a welcome pack so bring milk, teabags etc. for when you arrive. Also bring dishwasher tablets, spare loo roll (the local coop had run out), soap etc. Overall a lovely cottage in a wonderful location.

  Reviewed by Rachel4.7★Jul 2021

• "Really lovely cottage."

  Location exceeded our expectations.

  Reviewed by Rebecca4.4★Jul 2021

• "Perfect location ."

  Beautiful cottage, well equipped. Peaceful. 10am checkout is a little early , I understand things need to be cleaned for the next guest but surely 11/ 12 is sufficient especially as you cannot check in until 4pm.

  Reviewed by Tanya5.0★Jul 2021

• "Cleaning could have been better."

  There were a lot of cobwebs in the cottage.

  Reviewed by Gregson4.4★Jul 2021

• "Fab holiday would book again !"

  Reviewed by Dorothy3.8★Jul 2020

• "10AM check out is too early."

  You should make it 11AM

  Reviewed by Nancy4.4★Oct 2019

• "Gorgeous cottage in quiet location."

  Reviewed by Jane5.0★Oct 2019

• "The building itself was not a problem but the cleanliness, comfort of the beds and the lack of the usual things like washing up liquid, kitchen roll and bathroom cleaner was much to be desired."

  The single beds both need the mattresses replaced as the springs made an uncomfortable nights sleep. The duvet on the double bed was a disgrace. The wadding inside was in clumps and not even worth considering using! We needed to clean the bath and one of the toilets on arrival, once we had bought cleaning materials! There were cobwebs everywhere and also dead insects! I actually have photographs to back up these claims This is the first time we have ever experienced this and the first time to complain. I would like this to be an official complaint! I feel let down by Sykes inasmuch as possibly no inspection of this property and I also feel that the owner should be aware of the condition of things in his property. I feel that the price we paid for the week would certainly be enough for new mattresses and duvet covers for the owner to afford! I would very much like to hear your comments about my complaint.

  Reviewed by Richard2.2★Aug 2019

• "Tanner Croft is a lovely little cottage."

  Easy to live in, with everything to hand, I settled in straight away. Loved the location too! Looking forward to staying again

  Reviewed by K4.7★Aug 2019

• "Location is great, genuine cottage atmosphere."

  However, the cottage is in need of a thorough cleaning. Cobwebs everywhere.

  Reviewed by Sebastian3.4★Jul 2019

• "Lovely cottage in a perfect spot, the only negative was that the kitchen smelt of old cooking oil and on checking, the cooker hood filter was caked in grease, really needs changing."

  Apart from that it was every bit as good as advertised.

  Reviewed by Lorraine4.4★Jun 2019

• "An ideal cottage within easy walking distance of both the local amenities within Grasmere, and the local Fells where numerous walks await the visiting guest."

  Out of season Grasmere is an idyllic Lake District village and this cottage is right near to the heart of the village yet away from the hustle and bustle. Off road parking beside the cottage which lies in a quiet cul-de-sac.

  Reviewed by Kevin4.7★Mar 2019

• "The cottage is in very good location especially if you like walking."

  Excellent walks straight from the door. House is small but just about adequate for the needs of 4 adults, and mostly comfortable There are a couple of issues which I would like to raise though. The parking for house is for one car only, which we knew in advance, but it should be also explained that for a 2 car party, such as we were, this meant a weekly additional charge of £30 as there was no off road parking in village. The parking that is available is very restrictive and requires driver to park in a very specific way. ( This was explained to us in quite a confrontational way by the owner of adjoining cottage and took me several manoeuvres after a long tedious journey on the M6!) We discovered later there was a diagram in the information book showing the correct parking position which could have been sent out in advance and which would have avoided this unpleasant situation. The other negative issue for me was one of the twin beds was extremely uncomfortable with springs pushing up at the surface of mattress. It is obviously old and needs replacing. There were other minor irritations which I feel could be addressed to give more of a welcome to arriving guests. E.g. the house was cool when we arrived on a cold, grey February afternoon, and having just experienced the hassle about parking the car, did not feel cheering. Apart from a few meagre sachets of tea, coffee , milk and biscuits, the now expected ‘ welcoming pack’ seemed rather mean. A few inexpensive touches such as a bunch of daffs on the table and a bottle wine in the fridge would have given us a more positive first impression, whichI feel, although not essential, is nevertheless important. Although this all sounds very negative, I must point out that on the whole we enjoyed our week and there were good things about the cottage: once the log fire was lit, the lounge was very cosy and the sofas were comfy. The bathroom was spacious with generous sized bath and walk in shower and the kitchen had a lot of equipment for cooking and dining. We were very lucky to have some great, unseasonable weather during our stay and at one point were even able to sit outside in the garden and soak up the views and sunshine. I think with just a few, easily remedied adaptations, I would be giving the accommodation a much more positive review. I hope my comments have been helpful.

  Reviewed by Kate4.1★Feb 2019

• "A wonderful cottage in an ideal location-we will definitely return."

  Only a couple of points - we had a power cut and could not find any candles,only a torch with the batteries almost run down. A washer drier would be a good addition as there is nowhere to hang clothes outside and in wet weather we ended up with wet clothes on all the radiators. One other item would be a baking sheet! Apart from that it was perfect!

  Reviewed by Helen3.8★Sep 2018

• "Cottage wasn't cleaned properly."

  Quite a few cobwebs ! Have been on many many cottage holidays and this was the least welcoming. No tea , milk , welcome pack. This was not the end of the world but it would have been nice to be able to make a cup of tea and feel welcome after a long journey. As I said every other cottage we've stayed in at least had a pint of milk and some tea bags.

  Reviewed by Helen3.4★Aug 2018

• "The location is brilliant - it was lovely to be away from the road and have parking."

  The rooms were large and light. The beds were comfortable and the shower was excellent. Well equipped kitchen that had most items we needed. Some feedback for you: The floors hadn't been cleaned that well. There was no washing up liquid provided. Only 3 cereal-sized bowls. A cow appeared in the field that you overlook mid-week and it's amazing how noisy they are - from 6am and through to nearly midnight :(

  Reviewed by Kerry4.7★Aug 2018

• "Lovely cottage in a great location."

  Equipment all good. Dishwasher and tumble dryer would be useful. A few cobwebs around the place so would only give 9/10 for cleanliness but this didn't detract from the time we spent at Tanner Croft. Car parking a problem if there are 2 cars.......municipal car parks expensive. Have graded it 'Met expectations' only because we have used the cottage before......on a first visit it would have exceeded expectations.

  Reviewed by Robert4.7★Jun 2018

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