Silverthwaite

35 Customer Reviews

• "We had a lovely week and the secure parking was a bonus, we have no negative concerns and will definitely be booking it again next year, The property is midway between Windermere and Bowness, there is a cafe and shop 100 yards walk."

  Reviewed by Deborah4.4★Sep 2024

• "Our 2nd time here,gap of 6 years."

  Some new furniture,nice comfy recliner sofas, new mattresses, very comfy, best night's sleep I have genuinely had in years! Could have been a bit cleaner, long standing dust webs hanging from dining room ceiling and across some walls,not new ones!Shame about the lovely rose bush, a better outdoor seating/facilities would have been nice, bench gone.Otherwise a lovely quiet and comfy stay.

  Reviewed by Sarah4.1★Sep 2024

• "We had such a great week staying in this charming house."

  It was very comfortable and well equipped, great to have the washing machine. Lovely, quiet area only ten minutes walk to restaurants and shops , a couple of minutes walk to a lovely café, The Mission cafe , definitely recommend.Enjoyed having the DVDs to watch in the evenings. Very comfortable beds. The garden was lovely and well kept and we spent a lot of time sitting outside after our busy days as we were blessed with gorgeous weather. The only downside was the lack of proper garden chairs, there were only two folding chairs for three of us and they were not comfortable, luckily we had picnic chairs with us to supplement. All in all a great stay and we would definitely return.

  Reviewed by Paula4.7★Jul 2024

• "This was our second time staying at Silverthwaite after staying there in 2018."

  We find it is an excellent location for exploring Windermere, Bowness and beyond. The house is comfortable, well equipped and there is plenty of parking outside in a quiet neighbourhood. If we were back in Windermere, Silverthwaite would be our first choice for accommodation.

  Thank you for your kind feedback, we very much look forward to welcoming you back to our cottage in the near future. Property Owner

  Reviewed by Wesley5.0★Jul 2024

• "Lovely cottage and facilities."

  Convenient location for walking to windermere and bowness on windermere. We manged to get both cars on the drive and enjoyed sitting outside on a warm evening. Had a great week in a wonderful location.

  Reviewed by Rebecca4.1★Jun 2024

• "Generally all was ok with the cottage, however the outdoor furniture is in a dire state and is unfit for use and is a health & safety issue!"

  Reviewed by Mark3.1★Jun 2024

• "A really warm & comfortable property in a good location for walking to Windermere and Bowness."

  No problems with off road parking and good facilities within the cottage.

  Reviewed by Mark4.7★Jan 2024

• "I wrote a long piece of feedback for this property which was not saved and has vanished."

  Reviewed by Sarah2.8★Sep 2023

• "On arrival the cottage was clean and fresh, seemed to be well equipped and ideal for our holiday."

  In general this was the case, however it states that there is a washing machine at the property, we therefore packed accordingly thinking we would be able to wash clothes whilst there if necessary. As with all cottages we stay in there is a set of towels provided for each person which is sufficient if you can wash and dry them so we didn't take extra, on the second evening of our stay we decided we would wash and dry the towels so that we had fresh towels the next day, however once the washing cycle was complete we couldn't get the washing machine door to open, we ran the programme again and still it wouldn't open leaving us with no towels for the following day. It was a Monday bank holiday so when we called it was the emergency number and in fairness to the lady at the cleaning company she was very helpful and said she would try and get some towels to us and would try and get the washing machine fixed. However by Thursday no one had been to look at the washing machine so we called again, the owner was contacted and his response was that only one set of towels is provided per stay and that the washing machine was a luxury item so he wasn't getting it fixed. as far as i am concerned if the description of the cottage states that there is a washing machine then it should be working and certainly isn't a luxury item if that is what you have paid for in your weeks holiday rental. We have stayed in lots of cottages and i am very disappointed with the owners attitude, he'd had our money and wasn't bothered if we had a good stay or not, there is no visitor book in the property and no maintenance issues book either which we've had at every other property we have stayed at so that you can make a note for the owner if something is broken, this owner is clearly not interested. So i wouldn't stay here again simply because the attitude of the owner as so uninterested. Points to note; The light switch in one of the bedrooms doesn't work so no main light just bedside lamps. Toilet seat in the en suite moves about (this has been mentioned before and clearly not been fixed). There is a very low doorway into the en suite, some has taped a piece of foam along the door frame, a messy and unsuccessful solution to the problem as my husband knocked his head on the frame and grazed it. To sum up, apart from the washing machine issue the property is very nice, and we had a very nice holiday despite me tripping falling down the stairs (rail only on one side)and being blue lighted to Lancaster hospital 9pm on the weds night, thanks to the ambulance team that arrived within half an hour, they where amazing as were the hospital staff. I have a fractured wrist, a black eye & lots of bruises and concussion!! We did have a good holiday and will visit the lakes again just not Silverthwaite Cottage. .

  Reviewed by Debbie3.4★Aug 2023

• "Good sized home with decent facilities and exceptional location to village."

  Both the bathroom and en-suite smelt damp. En-suite toilet seat slips off toilet when sat on. Driveway inaccessible at times due to local residents using the street as a van park, not owners fault but should be noted.

  Reviewed by David3.8★Aug 2023

• "Accommodation was very comfortable and clean."

  Gave us an excellent base to explore Windermere and beyond. Some reviews have mentioned difficulty in getting a car into the drive, and I would say that you do need a precise ability to reverse in when other vehicles park on the road outside in awkward locations. This is hardly the fault of the property and it didn’t prevent us parking.

  Reviewed by Neil4.4★Jul 2023

• "I'm afraid there was a very strong unpleasant smell of damp coming from the main bathroom which permeated the property."

  The ensuite sink area was very tired and we came into the kitchen each morning to a few snails on the kitchen floor worktop and in the sink.

  Reviewed by Lyn2.5★Jul 2023

• "The cottage was as described and suited us perfectly for our week in the Lake District."

  As for the comments re the parking, there’s enough space for one, not two cars on the drive. People commenting on it being difficult to access need more reversing practice…..

  Reviewed by Richard5.0★May 2023

• "The cottage is in an ideal location (walkable to the centre of Windemere and Bowness) and had everything we needed."

  It is a nice size, if a little dated. We got lucky with some fabulous warm weather at Easter so fitted in many long walks and happily sat out in the garden later in the day. There was restricted on-road parking on Nelson Road/Park Road for the last 3 days of our stay due to roadworks (will also be 5 days for whoever is booked after us). However I found parking on the driveway to be fine (mine is a large saloon car), but can see how larger/SUVs might struggle.

  Reviewed by Jon4.1★Apr 2023

• "We loved the cottage and we would stay again in the future."

  Good location and walkable to Bowness. Just a couple of comments. The centre light fitting in the dining room did not work which was a shame. The shower in the main bathroom was ok but it was difficult to contain the spray to the bath and the bathroom floor did get wet. Parking was tight but we did manage to get the car onto the drive most nights. This was due to the inconsiderate parking of the local van owners and beyond the property owners control.

  We are really pleased you enjoyed the stay at our cottage. The cleaning company should have raised the issue with the dining room light with us, but unfortunately they did not, but we have now fixed this issue for future guests. I hope it didn't spoil your stay at all. Kind Rgds Property Owner

  Reviewed by Margaret4.7★Mar 2023

• "Property could do with some updating & re-decoration."

  The en suite doorway entrance going up & down the steps is lethal (speaking from experience, being over 6ft tall) & suited to someone about 5 ft high. There is insufficient warning of a low doorway on the outside of the door & only a small sign on the inside of the door, also the sponge "protection" on top of the door frame is painted the same colour as the door frame, it needs painting a different colour to highlight the hazard. The metal warning sign on the inside of the frame is tarnished & almost illegible. Kitchen would benefit from a teapot & bread/cake tin etc. Property in a good location for walking into town. Parking on the drive is only for 2 very small cars as the gateway is very narrow. We have been with Sykes in several locations, but the Lake District properties always seem to be of a lower standard.

  Reviewed by Glen2.5★Mar 2023

• "A spacious house a short walk to Windermere."

  We arrived to the sound of the smoke alarm ringing (new batteries required) and a pile of post (just glad we hadn't waited until 5pm to try and check in as it was clear no-one had been in the house). We then moved one of the single beds and the carpet underneath was filthy. So we spent the first afternoon hoovering, shopping for batteries and tea towels (we stay in a lot of self catering properties and I've never known not to have tea towels and oven gloves provided). The bathroom floor was in need of a really good clean and the fridge has drainage issues which meant when we arrived there was a lot of staining inside. As others have said, we also struggled to put the car on the drive for 3 days due to the local vans and cars parked on the road immediately opposite. We felt the house needed some TLC which is a shame as it's spacious and in a decent location.

  Reviewed by Alyson1.9★Feb 2023

• "A great property."

  Loved our stay and we will be back. Its a no brainer if you are thinking of renting this property. Amazing.

  Reviewed by Stephanie5.0★Dec 2022

• "The place was very good the owner had thought of everything"

  Reviewed by Philip5.0★Dec 2022

• "In general we were happy with our stay at Silverthwaite, the only gripe was the arrival time, we have stayed in many self catering properties over the last 30+ years and have never had such a late check in time (after 5."

  00pm) which we felt that in winter when it is dark at around 4.00pm was too late, it made it rather awkward firstly finding the house, then parking in the driveway when there was cars parked either side of the drive, then trying to access the key box and code in the dark.

  Hi Michael, many thanks for your feedback, we fully understand your frustration around check in and check out times. Unfortunately we are at the mercy of the cleaning companies, they have had staffing issues ever since the pandemic. Around the parking, once again, we have no control over street parking. We have however, very recently added some solar lighting to help alleviate the issue around arriving in the dark, but I believe this was done after your visit. I'm really pleased you enjoyed your last visit and we very much look forward to welcoming you to your cottage again in the near future. Property Owner

  Reviewed by Michael4.4★Dec 2022

• "We had a lovely stay at Silverthwaite."

  The facilities were great and the cottage was very clean and warm when we arrived. Would highly recommend to others.

  Reviewed by Nicola5.0★Nov 2022

• "Silverthwaite was wonderfully located, less than 5 minutes' walk from the centre of Windermere and a selection of restaurants and pbs that are well worth of a visit."

  The cottage itself was wonderful, spacious and with all the facilities you could want. Highly recommended.

  Reviewed by Michael4.4★Oct 2022

• "The cottage was very nice and everything provided as described."

  The main comment would be that the driveway was classed as big enough to place two cars, but they would have to be small cars, it is very tight for a bigger car. Also, the way residents park on the road makes it difficult to manoeuvre in and out safely. Someone needs to guide the driver from the road. The cottage is spacious and light and pleasant. Would book again.

  Reviewed by Christine4.1★Sep 2022

• "Excellent property which was very well equipped and very clean!"

  One negative was a very poor high chair which we needed for our 16 month old…there was no tray and it was too high to fit at the table so this made things a bit awkward at meal times.

  Reviewed by Hazel5.0★Jul 2022

• "The house was lovely and well equipped."

  It was also ideally situated for walking into both Windermere and Bowness. I would happily stay at Silverthwaite again in the future. We had a great time exploring the Lake District using Windermere as our base.

  Reviewed by Helen5.0★Jun 2022

• "Lovely property,felt just like home."

  Would love to stay again.

  Reviewed by Jane5.0★Jan 2022

• "Lovely, spacious but cosy, warm, well equipped cottage with oodles of hot water."

  We particularly liked the back bedroom with its super king sized zipped bed which can also be a twin and wish that more cottages had this arrangement. Handy convenience store just down the road. Beautiful walks from the cottage. Fabulous weather for late November!

  Reviewed by Susan5.0★Nov 2021

• "We had a really lovely stay at Silverthwaite, despite a very wet week."

  The cottage was much more spacious than expected and very clean. The large dining room meant we had lots of room for board games and activities with our 2 children. The kitchen was well equipped with plenty of room and the washing machine and dryer super handy for all our wet muddy clothes. The location was perfect for walking into either Windermere or Bowness. We found the driveway a little tight for our car, but easily parked on road instead. Overall, we loved our stay and couldn’t fault anything. Thank you!

  Reviewed by Helen5.0★Oct 2021

• "The property was very clean, comfortable and spotless with everything you need."

  The only problem we had was parking. People seemed to use the road as a car park and having a large SUV could not swing it round to use the drive, so ended up parking on the road. We would have given it 5 Stars, but for this.

  Reviewed by Paul5.0★Oct 2021

• "Wonderful scenery and unexpected lovely dry weather!"

  ! The house was comfortable with a welcoming feel. We would love to return.

  Reviewed by Rob5.0★Sep 2021

• "The only negative things about this house are : the bed in the main bedroom is cheap and soft - a better mattress would make all the diference."

  The sofas are quite old and hard for my parents (in their 80s) to get in and out of. the garden chairs are rusty. The drive way is quite narrow for a big car but parking on the road is not a problem. Other than that the house is well equipped, the neighbours are all really friendly and it's in a great position in town for walking in/out.

  Reviewed by Rachel4.7★Sep 2021

• "Whilst the bathrooms, kitchen surfaces and beds were clean, the rest of the property was not."

  Surfaces VERY dusty, several items in the kitchen needed to be washed (mold in a cereal bowl), there were crumbs from the previous guests all over the dining table and although the floor had been mopped, floor cleaner had been spilled in the hallway resulting in a sticky mess. We read between the lines of the property details and realised the "patio" was actually the table next to the front door, but do feel this description is misleading. It is not a place to gaze "over to the distant hills", you are sat in a residential street with cars parked on both sides of the road. Silverthwaite is listed as having parking for two cars, this is only if they are VERY small, our family estate took up most of the driveway. Access to the driveway is somewhat tight, especially with cars and vans parked on both sides of the road. The cottage guest information folder has been written in by a previous guest stating that they found the electrical system to be unsafe, this was quite an alarming thing to read on arrival, although we couldn't establish what this was referring to. Future guests should note that the property has no hair dryer and no recycling facilities - other homes on the street had recycling boxes outside, our guest info folder merely stated to take cardboard, tins and glass to the nearest public bins in the Broad Street car park. Also, to note, there is only one half width cupboard available in the kitchen to pack your food away in to, we ended up storing our food in boxes on the dining room floor. Location is convenient for High Street shops etc in Windermere or the lake in Bowness itself, that being said we would not recommend the property to anyone.

  Thank you for bringing this to our attention. Other clients have found that our cleaning company do an extremely good job, so it seems this is an isolated occurrence. However, in general the cleaning contractors have coped will with the additional work during Covid and with Covid isolation causing staff shortages. I am sorry that you found the property of a lower standard than you (and we) expect and will investigate what has happened. The patio is outside the patio doors and is accessed from the dining room. Although not large, it has a table, bench and chairs for you to enjoy the air and see the hills in the distance. I am sorry it was not to your liking. I believe the location of the patio is shown on photographs of the property on the booking websites We have parked our family estate and a mid-range car quite comfortably on the drive. Unfortunately, we have no control on who parks on the road outside the property, but we have never had issues accessing the drive as they do tend to park very considerately. In the week immediately preceding your own, there was an electrical fault, and this was resolved within 2 days. The comments in folder were obviously written by this guest. Rest assured, the fault was repaired and the electrics in the house are safe. Please note that the house does have a hairdryer, and it is kept in the chest of drawers in the main bedroom. It may be that the previous guest moved it, or removed it. We will investigate this and replace if necessary. The local District council collect the rubbish weekly, arrangements for a business are different to a residential property as all rubbish is collected in one bin, sorted at the waste depot and recycled accordingly. You are not required to take recycling elsewhere, it was just merely a suggestion if you wanted to use the local recycling facilities. We have a well fitted and well supplied kitchen with dishwasher, fridge freezer, washing machine and dryer. Unfortunately this means that cupboard space is limited. Once again, thank you for your comments Property Owner

  Reviewed by Stephanie1.9★Aug 2021

• "Had a really enjoyable time and the cottage was very spacious and well equipped."

  Lovely clean cooker and full size fridge freezer . Very good shower in en suite, didn’t use the one in the bathroom. Location between Windermere and Bowness was very handy and both walkable from cottage. A few small things on the downside but nothing that would stop us using the cottage again. The sash windows were difficult to open and the 10.5 tog duvet was far too hot. Also, a plug near the mirror would be very handy.

  Reviewed by William4.7★Jul 2021

• "Have just returned from a week staying at Siverthwaite, a former grooman’s cottage, close to the Dales Way."

  The house was a mixture of modern and old furniture with all mod cons. 10/15 mins walk into Windermere for supermarkets, shops, coffee shops, bars and restaurants. Another 1.5 miles into Bowness. Quiet and peaceful area. Good internet connection. Hot water at all times for both showers. The heating seemed a bit odd with the timer coming on in the day and dim lighting in the bathrooms, other than that no problems. We were out most of the time walking the mountains, hill and fells. Did not use the oven as we eat out. Good quality kitchen amenities. Well kept gardens and nice small seating area by the front door. There is a large park close by for children and a new playground is being built. There were only two of us and think the lounge may be small for 4 adults. All in all a good week and would stay here again.

  Reviewed by Jenny4.4★Jun 2021

• "Lovely cottage and great location within walking distance of town."

  The only issue was we arrived at 3.45 and let ourselves in and the cleaning team arrived at same time giving 15 minutes to clean a cottage! There were 5 of them but under present covid circumstances the cottage could not have been cleaned to correct standard. Obviously the previous guests had left cottage clean and tidy so job was easier for them. That aside, I would recommend cottage 100% if this was revised.

  Reviewed by Lesley4.4★Jun 2021

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