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"Lovely location, comfortable accomodation."
The shower is great. And the property is well equipped.
When we had a question about where to put bins out, Sykes were quick to respond. Sykes contacted the property owner on our behalf.
The extractor fan in the bathroom is in need of repair / replacement.
The property could be cleaner, specifically dust / cobwebs up high, and the rug in the living room was filthy. It appeared to be covered in dog hair. It would be better at this point to just remove the rug!
Reviewed by Richard3.8★Sep 2024
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"Dirty & poorly maintained, toilet was difficult to flush, shower pressure low, shower drain blocked."
Sliding wardrobe doors stuck and broken. Rail on balcony loose, lights in kitchen flickering. Floors were filthy, rug was very dirty and sofa needs cleaning had food marks on it.
Hoover didn’t work and no broom. Marks on walls and view not as described as a tree blocked most of it, over looks an estuary on side of Windermere.
Looking back through previous reviews a lot of these faults have been mentioned but clearly not been rectified.
Thank you for taking the time to leave your feedback.
We have passed on your comments to the relevant teams to ensure that these points can be looked at our high standards continue to be met.
Thank you
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Karen1.6★Sep 2024
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"We loved our stay here."
It suited us as a comfortable base as we can no long go out walking much anymore. Lovely to see the ducks, rabbits and we even had a robin who entered our living room several times.
We stayed at Pennington several years ago the first year you were renting these properties. We loved it then….then after Covid the cottages out priced us. We managed this time as a late deal price.
We had the end cottage so we could see the water etc, but a lot of our neighbours complained that the overgrowth of trees and bushes restricted any view they might have had.
Reviewed by Lynne5.0★Aug 2024
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"Booked this for my mum and dads 25th wedding anniversary, and they were amazed, they loved that it was right on the lake, they loved every minute of it and want to return next year!"
!
Reviewed by Hannah5.0★Aug 2024
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"Had everything we needed."
Very clean & super tidy. Hamper was a lovely extra, thank you x
Reviewed by Debbie5.0★Aug 2024
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"A couple of chips in the cups, the wardrobe is falling apart and the shower could be better."
The rail on the balcony is unsafe. The wooden post to the left is rotten and the screws don't have any grip.
Reviewed by Alan4.7★Jul 2024
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"Booked this property via the FBA website as it's an organisation I like to support."
The apartment is in a fantastic location with the added super bonus of being able to launch my paddleboard straight from the apartment onto Windermere.
Will definitely be booking this apartment again.
We left the windows open on the morning of our departure as when we arrived all the windows were closed and there was a strange smell downstairs, not sure if it was from the drains or due to the work that had been carried out previous to our stay.
Ps the arrival hamper was a nice touch, thank you.
Reviewed by Adrian5.0★Jun 2024
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"Our lifeline to the east bank and the towns was cut off."
No one informed us or other guests that the ferry was out of action for months. This meant I could not use a disability scooter I had ordered because we could not get to Kendall. Our dog and myself drank the tap water and both of us came down with a stomach upset. Mine severe enough to last for 6 days. We packed up and came home a day early because I felt so ill. A real shame because we stayed in the same apartment last October and it was wonderful. Never again. Sorry.
Dear Mr Miller
I am sorry to note that during your stay you were ill. The water supply to Gilson is a regularly tested private supply which services all the seven Mitchell Whyke Bay holiday cottages and the fourteen apartments in Ferry House. No other parties have reported illness during the period of your stay so the cause of your illness lies elsewhere.
Unfortunately, the ferry was undergoing essential maintenance work and unfortunately had to close. We do ask that our guests check the ferry timetable before travelling, in case it is not running, we do send this request out with the directions alongside the website address to check against.
Property Owner
Reviewed by Cliff3.8★May 2024
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"We had a lovely brew days at Gilsonite cottage and would definitely go back there"
Reviewed by Susan5.0★Feb 2024
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"We were booked to stay in frost which we chose because of its particular facilities and memories of past stays and did so for the first day."
The second day - Saturday the heating broke when on the Monday we eventually contacted the owners. They seemed to know that the accommodation had a heating fault. We were moved - but we had to do it all ourselves, food, clothes etc etc. we were offered no help and it took at least most of the day from our stay. Not even a new welcome pack or indeed a part of one. Very disappointing - the size of the bed in the Gilson is smaller than that in Frost - nor is there a bath,
Thank you for your feedback. Please note that issues relating to your original property do not reflect Gilson. As these properties are self-catering, welcome packs are not provided as standard. When guests are rehoused we do provide guests the full information on proposed properties. We suggested Gilson as it is within the same complex as your original property so would have minimal disruption to your stay. We are sorry that you did not find it suitable.
Lakelovers Owner Team
Property Owner
Reviewed by Wayne2.8★Nov 2023
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"We arrived at our accommodation to find that it was spotless."
A beautiful hamper of goodies was left for us and the table set with crockery and glasses, all ready for us. Everything that could be done, was done for our comfort and enjoyment. I would highly recommend this company. We had a wonderful stay. Thank You.
Reviewed by Cliff5.0★Oct 2023
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"A nice comfortable property in a quiet location."
Easy access to Bowness via ferry (but if you go on foot you could be stranded on wrong side of the lake in adverse conditions. It stops if too windy). Did not have any problems with ferry traffic blocking the car parking as previous comments suggested - probably because our stay was mid September. All-in-all a nice break at Far Sawrey.
Reviewed by Christopher5.0★Sep 2023
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"The place was lovely , but sofa too small , after a long days walking you need to stretch out … bigger sofa needed or large foot stool… comfortable bed but found the pillows uncomfortable."
Light came in from the front door into the bedroom … so awake too early ..But over all a lovely place to stay very peaceful at the back. We were lucky as ferry not running most days .
Would recommend this property.
Thank you for your feedback. We are pleased that you enjoyed the property. We do find that bedding, pillows and sofas are down to personal preference.
We take your comments on board.
The Lakes Cottage Holidays Owner Relations Team
Property Owner
Reviewed by Jackie3.4★May 2023
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"We enjoyed our weeks stay, loved the location , can't think of any where else on the Lake that your balcony is only 4 feet away from the Lakes - brilliant."
Only thing we found that a 13.5 tog duvet in summer was too hot and heavy. Also I know it's not the FBA's fault but the (keep clear ) road markings have have faded on the road , as a result you have a crodile que of cars with their engines switched off blocking our allocated parking space off ( not just ours the other 5 cottages as well. A few of the cars were empty(owners having refreshments by Ferry house - so there was no one to ask to move their car. Coming back to park the car was just as bad .We had to wait in the queue for 20 minutes to turn into our space, there was no other way. Just an idea couldn't a FBA staff member buy a can of white maisonery paint and after 10 pm when the last ferry has run - they will be no cars on the road and they could repaint the markings. That could solve the problem as in summer the queue will be longer!
Thankyou for your feedback.
We are glad you enjoyed your stay with us.
We will pass your comments on.
We hope to welcome you again soon.
The owner relations team - Lakes Cottage Holidays
Property Owner
Reviewed by Brian4.1★May 2023
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"Really easy checking in process, once we arrived opened the door to clean smelling apartment."
Lovely welcome hamper on arrival.
Over all cleanliness was good, no sign of any dogs being there previously. Only thing I would say is the rug in the living area could do with being change as it did look quite dirty, a darker colour would probably be best.
There were all the things you would need in kitchen area including dishwasher and washing machine tabs.
Location was great, ferry ran from about 8/8.30am up until 10pm every night which you can take your car on for prices from £2 pp to £4.40 per standard car.
I would say this apartment is great for any one who does mind exploring places aren’t right on your doorstep but very easy to get to. Lovely walks short distance from apartment which didn’t need ferry to get to.
Over all great stay and would definitely go back.
Thank you for your comments, we are pleased to hear that you enjoyed your stay, and the location.
We take all comments on board.
We hope to welcome you back.
The Lakes Cottage Holidays Owner Relations Team.
Property Owner
Reviewed by Hannah4.4★Apr 2023
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"Other than an issue with the heating and hot water on the Monday morning, )which was rectified within an hour of contacting the estate services), the Gilson apartment is perfectly fine for a week's vacation."
The view from the balcony looking out over small boats anchored is very relaxing. The ferry is only 100 metres from the apartment and there is a wonderful walk that goes to Wray castle. For us it was the perfect place to relax. We would definitely stay here again.
Reviewed by Richard4.7★Mar 2023
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"We stayed here for a long weekend, it's a bit run down needs loads a jobs needed doing as there was a cracks on wall broken tiles ceiling looks as if its had a water leak it wasn't worth the price."
It's in a nice location and plenty of walks, left the car at the cottage and got the lovely ferry to Bowness-on-Windermere. Wife was happy looking out to the lovely view. In the cottage we couldn't get the dishwasher on and the instructions where for a different machine , the shower wasn't powerful . We will it these jobs get done. We left the cottage really clean, better than it was.
Reviewed by Paul3.8★Mar 2023
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"Nice property although not realistically within safe walking distance of the pubs."
unfortunately our stay was slightly spoiled by an issue with the central heating. The sykes office staff were very helpful however the maintenance staff were slow dealing with the heating issue. apart from this and the odd cracked tile . we had an enjoyable break that is ideal for easy to Bo'ness.and has lovely scenery.
Reviewed by Jeffrey3.1★Jan 2023
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"This is our 5th time staying in this block of apartments and we can’t recommended it highly enough."
This time we brought 2 friends who stayed in one too and no surprises they loved it as much as we do.
Reviewed by Annamarie5.0★Oct 2022
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"A perfect base ."
Reviewed by Rex5.0★Sep 2022
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"Lovely apartment with stunning views."
A little smaller than we thought, but was perfect for us and two springer spaniels. The adjoining door to Frost was perfect as we were on holiday with my son, daughter in law and 3 month old grandson, and it mad it easier to get to each other.
We didn't find the closeness to the ferry a problem at all.
Found some great walks and swims, for the dogs , although had to be careful where in Windermere due to blue green algae.
Will definitely consider coming back in the future.
Reviewed by Cavan4.4★Sep 2022
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"This is our fourth visit to these cottages so clearly we enjoy them."
Always clean, always comfortable.
Once the ferry stops, after 10pm you can feel a little isolated as it is a drive to find civilisation. We love that but it may not be for all. Remember, the ferry costs every time you use it, there and back and all car parks charge so it can get costly.
Minor concern with the low shower pressure but you can live with that.
If the above does not bother you then this really is cosy perfection.
Reviewed by Antony5.0★Sep 2022
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"We stayed at Lund a few years ago and had similar problems then as we did this time, “Parking”."
Unfortunately people who queue for the ferry disregard the faded keep clear signs on the road, so prevent visitors who are staying in the various properties from getting parked. Our property “Gilson” was a little tired, the whole place could do with a lick of paint, the extractor fan in the bathroom didn’t work and one of the floor tiles on the bathroom floor was cracked. The view from the veranda would of been better if the tree obscuring the view had been cut back.
Reviewed by David3.4★Aug 2022
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"The accommodation was perfect for us."
Everything we needed was provided. The location was central to all that we wished to explore, we simply parked up and walked. The ferry gave excellent access to Bowness where we found good pubs and shopping and boats to make visits further afield. The walk to Hill-top is particularly attractive and clearly sign-posted.
Perfect weather made long evenings and early mornings on the balcony both delightful and very peaceful.
Reviewed by Lorraine5.0★Aug 2022
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"A beautiful cottage in a perfect location just yards away from Ferry port."
Accommodation had everything we needed for a very comfortable stay. Would certainly recommend. Five star choice!
Reviewed by Tracy4.7★Jul 2022
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"An excellent cottage,loved the position it was in so peaceful and picturesque,"
Reviewed by Arthur5.0★Jun 2022
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"Lovely property in a beautiful setting."
Had a lovely week and having the ferry to Bo’ness on the doorstep was great, with regular crossings.
The feathered visitors to the balcony were lovely to watch. The property lived up to our expectations and we would recommend it to anyone.
We shall return to Gilson, thank you Sykes and the property owners for providing such a beautiful place to relax in.
Reviewed by John5.0★Mar 2022
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"Farers coffee was fabulous."
A few more sachets would have been good.
Reviewed by Rudradeep5.0★Dec 2021
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"Beautiful cottage in fantastic location right on the edge of Lake Windermere so has fantastic views."
Also, loads of nice walks nearby.
Would definitely recommend a stay here.
Reviewed by Julie5.0★Oct 2021
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"Our second stay in Gilson (Oct 2019 & Oct 2021) and 3rd at these FBA properties (Frost Oct 2020)."
Asa with previous stays everting was as expected, clean, tidy, well appointed and with great relaxing views out over Windermere (Mitchel Wyke Bay). The weather did not stop us getting out and enjoying the local area, with great walks to be had direct from the property as well as easy access to the ferry. The property is very warm and cosy and ideal for us as a couple with our dog. We will definitely be back again next year to enjoy all that the Lake District and in particular the western shore of Windermere has to offer.
Reviewed by Lawrence5.0★Oct 2021
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"Our 3rd stay at Gilson, a lovely cottage in a peaceful setting far enough away but within easy reach of the "madding crowd" of Bowness."
It must be said that on this occasion we were a little disappointed to find the cottage was looking a little "tired" and in need of some tlc, grouting & sealant in the bathe is in need of replacing, paintwork is in need of freshening up, only one flush button on the toilet cistern working, all of this work, I feel, could have been carried out during the lock down period of 2020, the noticeable lack of maintenance certainly doesn't warrant a 30% increase in cost for 2022, so for us, a change of location unfortunately
Reviewed by Colin3.8★Sep 2021
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"The overall cleanliness was poor the bowl in the sink and drainer was dirty, there were cobwebs on ceiling, under the bed was filthy, tile outside shower unit broken, sliding doors on wardrobe kept slipping off track."
In view of COVID and price paid this was less than acceptable.
Reviewed by Gerard and Elaine2.8★Jul 2021
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"The location was amazing, apartment was just perfect, we had a problem with the boiler but was fixed promptly and had a lovely hamper delivered to us for the inconvenience."
I would hugely recommend staying here, everything about this holiday was just amazing, from the views, to the location, to the stay. We will be back very soon!
Reviewed by Lucy5.0★Jul 2021
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"Lovely quality accommodation, set in a beautiful area of the lakes, close to the hustle and bustle of Bowness but far enough away to be peaceful and relaxing."
Enjoyed the company of the swans and ducks for breakfast.
Reviewed by Colin4.7★Jun 2021
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"Impressed with everything, in particular the response when contacting your office re a poorly table, I think it was Dawn but it was repaired/replaced with minimum of fuss, it is the little things that matter."
Thank you.
PS can you get the keep clear sign outside re painted or make it a yellow box
Tim Waterhouse
Reviewed by Tim4.7★Jun 2021
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"Accommodation was roomy, airy and well appointed."
Lovely views. The starter pack of tea, coffee, shampoo etc was a real bonus.
Highly recommend the hot chocolate and flapjack at the coffee hut by the ferry.
Interesting to watch the Windermere ferry live webcam feed.
Reviewed by Alison4.7★Jun 2021
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"Property situated in an idyllic location at the side of the lake and also a minute’s walk to the Ferry."
We didn’t use the car hardly at all as we were close to Hill Top and had access to lots of wonderful walks. We would certainly return to the property.
Reviewed by Marjorie4.7★May 2021
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"Excellent location-lots of beautiful walks from the door."
Only 30 mins walking to the pub. Accommodation really good.
Reviewed by John4.7★May 2021
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"Loved staying at Gilson and area of Far Sawrey."
However we felt the tile flooring downstairs needed a good steam clean. There were a few old coffee stains that probably just washing didn’t get out. But we love the views from the cottage and the cottage itself. Would definitely go back.
Reviewed by Paul4.4★Apr 2021
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"My girlfriend and I could not have been happier with our Sykes Cottage, Gilson."
It exceeded our expectations and was even nicer in person than in the websites pictures.
Nice additional touches were the handbook covering all parts of the property and its appliances; and the Lake District guidebook which gave a huge range of suggestions for things to do and places to see.
I would 10/10 recommend Sykes and this property for anyone looking to book.
Reviewed by Dominic5.0★Dec 2020
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"Considering what is going on at the moment, cleanliness is one of the things at the top of most people's lists regarding holidays."
Finding a used cotton bud on the bedroom windowsill did not give me confidence in the level of cleaning carried out at the property. Also the frying pan was completely burnt out and almost unusable. I emailed Sykes the day we arrived with these matters, didnt hear anything, just rang them today, 10 days later, 3 days back home. The person i spoke to was very helpful and said they had been in touch with the owners and hadnt heard back from them yet. I completely understand how busy Sykes must have been as lockdown started while we were away. I'm unable to think of an excuse for the owners however. Shame...the location is outstanding. We stayed in this cottage 3 years in a row and would definitely have gone back if things had been dealt with better. Up your game with the cleaning, maybe you're not giving your cleaners long enough to clean property. I do that job myself so i know how hard it is.
Reviewed by Katherine2.5★Oct 2020
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"Excellent property with all the comforts of home
The bed was very comfortable and the furniture was modern and up to date
No trouble with the shower or the door locks
Only problem - I was tempted to buy a pot of white paint to update the KEEP CLEAR sign on the road
Note: Blue Badge holders travel free on the ferry - saved us a lot of money!"
Reviewed by Mike5.0★Aug 2020
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"The accommodation was lovely."
Didn't realise the stairs to the bedroom would be so steep so we were glad we left our elderly dog at home. Unfortunately there was a problem with the hot water whilst we were there and had to have cold showers on 3 occasions during the week. This did put a bit of a damper on our stay. We also had an issue with security whilst we were there, where the front door was open when we got back after a day out. We definitely locked it before we left. Even after a call to the office, this could not be explained and they didn't seem that concerned. Obviously, we were unsettled and had a sleepless night. Small hamper box was a nice touch.
Reviewed by Simon3.8★Aug 2020
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"The view from the balcony was not what we expected - it was just a small inlet rather than Windermere lake."
It was also obstructed by trees.
Being so close to the ferry meant that access to the parking was difficult or impossible at busy times.
Reviewed by Mel3.8★Aug 2020
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"Great location and excellent accommodation/facilities."
Will be returning
Reviewed by Ian5.0★Aug 2020
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"Lovely setting and great base for weekend trip."
Would definitely recommend to others and will be looking to use again, hopefully in better weather this time. Thank you.
Reviewed by James5.0★Feb 2020
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"Really lovely, clean cottage."
Everything we needed for myself, my fiancée and our Labrador. A great base for a fantastic few days. Thank you - we hope to be back!
Reviewed by Rachel4.7★Nov 2019
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"It's location is fantastic, really beautiful and very convenient for the ferry."
It's a very comfortable cottage, and very spacious for a 2 person accommodation.
Kitchen is pretty well kitted out. My only negative point would be that the walls could do with freshening up but we are right at the end of the season so of course that's to be expected. We have rebooked again for next year, it will be our 3rd stay at that cottage.
Reviewed by Katherine5.0★Nov 2019
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"Gilson is a fantastic cottage in a great location with lake views to wake up to every morning and great walks straight from the cottage and easy access to the falls."
Accomodatiin was perfect for two plus dog, with excellent facilities and very warm and cosy. Dedicated parking was great and the proximity of the ferry was not an issue.
Reviewed by Lawrence5.0★Oct 2019
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