Haystacks

62 Customer Reviews

• "Four of us stayed at this wonderful property."

  The cottage is finished to a very high standard and we had everything we needed for a very comfortable week away. The views are stunning from the balconies. The location is perfect for accessing good walks, local villages and towns and was a 5 min walk from The Mortal Man pub in on direction and 10 min walk to The Queens Head in the other. We visited both pubs more than once and they serve great food and were really cosy and welcoming, so really nice to have them on the doorstep. Finding the cottage is a little tricky but having read others reviews we planned ahead for that, and the parking is adequate but also slightly tricky if you drive a larger car…but that’s to be expected in the Lake District and didn’t bother us at all. Overall we think this is one of the best properties we’ve stayed in and we’ve been visiting the Lakes for 20 years now. We would highly recommend to others and will definitely look to book again.

  Reviewed by Julie5.0★Nov 2024

• "This is a lovely property in a good location."

  Car parking spaces are a little awkwardly positioned but despite this frustration they are usable with care. Specifying at the last moment that unloading adjacent to the patio is not allowed seems a little tedious when using the reason that you don't want guests cars to be damaged by underground water taps etc. Allowing this for 10 minutes at the start and end of your holiday would make things much easier particularly when it's raining. I appreciate care has to be shown to the neighbours property. We raised the issue that the dishwasher had no salt or rinse aid in it when we arrived. We were told that dishwashers don't need this with most detergent tabs. We disagree and hence we're unable to use the dishwasher without going shopping for these items so we didn't use it. The two bathroom towel rails also only got less than Luke warm. We don't know why but this meant towels did not dry between uses. Again we reported this and were offered a visit to sort but as we'd coped for a few days by then we opted to avoid a maintenance visit until after we'd departed as we didnt want people they whilst we were in occupation. Movement light sensors in the hallway/bathrooms are good only downstairs and during daytime elsewhere. To have automatic movement pir sensors in bathrooms and landing are problematic at night as wake other guests when moving about. The above items are only raised for feedback purposes and not intended to be a moan, we did have a great stay and for the second time. We love the cottage and would hopefully like to repeat our stay in the future.

  Reviewed by Wayne4.1★Nov 2024

• "Excellent !"

  The only thing u would change is the directions as we saw from other reviews it was hard to find and we couldn’t find the sign from the directions given and got lost ! We found it quickly after this It is definitely a wow when you open the kitchen door We absolutely loved this place , it was perfect from the lighting to the under floor heating and well equipped kitchen. The queens head was lovely food and a short walk onto the main road down the bridle path a few minutes away We loved the book of renovations !! It had everything we needed for a trip away to relax We also liked the maps of walks from the door not having to get in the car to go out. My favourite was the balcony with a cuppa … bliss Thank you for creating such a wonderful place

  Thank you very much for your kind comments they are much appreciated. We are very proud owners of Haystacks and work hard to manage every one’s expectations and it’s nice when you get such positive feedback. Hope you can visit us again in 2025 Property Owner

  Reviewed by Nicola5.0★Oct 2024

• "Fantastic property, perfectly located to access most of the Lake District."

  Reviewed by Gareth5.0★Oct 2024

• "Everything was perfect, in every respect."

  Really enjoyed our stay. Whilst every effort was given regarding directions, finding the correct drive to Haystacks and its parking space was a bit tricky. Glad it wasn’t dark when we arrived.

  Reviewed by Linda5.0★Sep 2024

• "This a wonderful property."

  Very relaxing location and interior. An amazing view from the balconies. Super helpful host. Troutbeck was lovely. The tea room and the staff were so helpful. Mortal Man was great for food

  Reviewed by John5.0★Sep 2024

• "Great stay, just a couple of niggles."

  The directions could be a bit clearer, maybe a Google Map print showing the exact location (or W3W). There was no red post box to turn left and the Haystacks sign is small. Haystacks is a great place to stay and well situation in the Lake District. The property has been furnished to a high standard and all rooms comfortable and clean. Most things you will need are there. As we hike, it was lovely to have a large entrance area so you can leave boots and any wet gear. Nice tap outside to clean off your boots. The windows in the kitchen and living room need a bit of a clean as you could see finger marks and smudges when the sun was low. The small balcony was covered in bird droppings due to a house martins nest. The boiler had some issues and we had to follow the instructions to re-set most days. Bit of a pain when you get up early and no hot water. The radiators only came on twice during the week (linked to the boiler). We contacted the owner (Graham) and he immediately called, so very responsive. Could not be sorted out for us, but hopefully the problem with the heat pump has been resolved now. He also would feedback to the cleaners. I would have no hesitation in recommending this property and the Queens Head Pub nearby has great food (but book).

  Reviewed by Steve4.7★Sep 2024

• "Cozy appartment with luxury kitchen and living room."

  Beautiful situated Village of Troutbeck with two superb pubs. Few minutes to windermere and bowness. We loved i.

  Reviewed by Thomas4.7★Aug 2024

• "Lovely cottage set in a lovely location."

  Directions a little bit hit and miss but we found it. We found the cottage very clean and comfortable. There was a small problem with the hot water but this was explained to us and easily rectified. Trout beck is a great location for exploring the Lake District. Would definitely stay again.

  Reviewed by Ian4.7★Aug 2024

• "We love the cottage but having paid £1076 for the week, I am miffed to be treated to a £5 bottle of red."

  Batteries in both bedroom tv remotes were useless No matches for the fire. But I do love Haystacks!

  Thank you for your feedback, and for letting us know about the batteries and matches. We will pass the comments on to the relevant teams. Thank you The Lakelovers Owner Relations Team Property Owner

  Reviewed by David4.1★Jul 2024

• "Lovely cottage in a great location with great views Response to an issue from ..."

  Lovely cottage in a great location with great views Response to an issue from lakelovers and the owner was first class Fully recommend it for a relaxing holiday

  Reviewed by Brian5.0★Jul 2024

• "Haystacks is a beautiful property, even more stunning than the photos would lead you to believe and the view down to lake Windermere from the balconies has to be seen to be believed."

  The property is very well equipped with lots of character and charm. The beds are extremely comfortable and everything was spotlessly clean, we’ll definitely be back.

  Reviewed by Christopher5.0★Jun 2024

• "Haystacks is a high quality appointment with stunning views."

  As two couples we were vey happy with the accommodation and location. There are two pubs within walking distance, the Mortal Man - although in need of a bit of a refurb serves really good food with a range of local beers. This can be reached on foot within 4 minutes so very local. The Queen's Head which is more contemporary also has a good range of beers although we didn't eat there. The Old Post Office which is a 10 - 15 minute walk is worth a visit too if you fancy a coffee. Access to Windermere is straight forward allowing a trip on a steamer and the local heritage railway should you wish both of which are to be recommended. In terms of the two car parking spaces, we had no issues accessing them. Overall a lovely property in an idyllic location.

  Thanks for your review and we are so happy you enjoyed your stay at Haystacks Property Owner

  Reviewed by Scott5.0★May 2024

• "Haystacks is a lovely property in a very peaceful location with fantastic views in every direction."

  Perfect to explore the wider area or relax and enjoy scenic walks from the door step. The furnishings are of a high quality, we were very comfortable during our stay. The information sent by the owners prior to arrival was very useful. We will definitely look to return.

  Reviewed by Julie5.0★Mar 2024

• "Lovely comfortable house Perfect for walks and local pub Would definitely stay again"

  Reviewed by Pat5.0★Mar 2024

• "Best holiday cottage we have ever stayed in."

  Idyllic location with fabulous views, spotlessly clean and everything top quality, kitchen extremely well equipped. We loved our stay there and owner provided very clear parking instructions. No difficulties arriving in daylight but can imagine it’s trickier arriving in the dark. Definitely hope to return.

  Reviewed by Liesl5.0★Feb 2024

• "I’m in the lakes most weekends hiking and haystacks is perfect t for me, very warm cosy and stylish it has everything you could want, I’ve heard people mention parking issues but there aren’t any of those either, the only complaint I had was the weather for my stay but that can’t be helped."

  I’ve booked to come back already and can’t wait it really did feel like home and certainly relaxed me .

  Reviewed by Keith5.0★Dec 2023

• "Excellent Christmas week in one of the best cottages we’ve stayed in."

  Great amenities (thanks to the owners for supplementing utensils for our Christmas dinner!). Very cosy - can’t understand complaints about temperature - and lovely log burner (found a farm locally selling kiln dried logs). Fabulous views and walks when the rain stopped! Equally can’t understand people complaining about the parking?! It was just fine. May well book again for a summer vacation. Couldn’t fault a thing.

  Many thanks for your kind comments we do strive to provide the best value and highest standards glad to hear you had a great time at Haystacks. Property Owner

  Reviewed by Mike5.0★Dec 2023

• "One of the best properties we’ve stayed in, furnished to a high standard and obviously with a lot of care"

  Reviewed by Duncan5.0★Dec 2023

• "The cottage is very well equipped and comfortable."

  The property listing accurately describes the cottage but does not make it clear that access is a short drive down a bridal way and that the parking is not adjacent to the cottage. Nor is it clear that the 2nd parking space is for a very small car only. The access and parking mean that unfortunately we will not be returning to this lovely cottage.

  Reviewed by Carol4.4★Nov 2023

• "Beautiful views, nice location, very well equipped."

  We would highly recommend Haystacks!

  Reviewed by Rens4.7★Oct 2023

• "Lovely place to stay, we had no issues at all."

  Lovely and clean, well equipped. Extremely comfortable bed! Not sure why some people seem to have a problem with the parking, easy enough to get to both - and closer to the front door than we thought it might be.

  Thank you for your review Joanne we are passionate about Haystacks and strive to maintain high standards in all the areas above. Hope you come back soon. Property Owner

  Reviewed by Joanne5.0★Sep 2023

• "Haystacks is in a beautiful location and the views are truly stunning from the kitchen balcony."

  The standard of the refurbishment that has been undertaken on the property is excellent with particular praise due for the lighting design, particularly in the kitchen, living room and when approaching the front door in the dark. The living room is wonderful expansive space with vaulted ceiling and the illuminated fire surround is a lovely touch. There are really few things to criticise other than the fact that the towel rail in the master bedroom attached bathroom did not seem to become hot and at any time of the year, even in the hot weather that we enjoyed, having to reuse a damp towel is not ideal. I might also suggest the provision of one softer pillow as both pillows in the master bedroom seemed rather firm. That aside, Haystacks 'ticks' all the main boxes and will not disappoint anyone who books a stay there.

  Reviewed by Nick4.4★Sep 2023

• "What a superb property."

  A high standard of presentation, a view to die for. A great location if you want somewhere quiet, (neighbours depending of course.) Ours were very quiet, like us. Also a great location for walking and touring the area. Book with confidence, it’s the perfect property.

  Thank you for your kind review we work hard to maintain our standards and it is heartwarming to receive this feedback Property Owner

  Reviewed by Christopher5.0★Jul 2023

• "We enjoyed the property very much, but particularly the kitchen balcony and amazing view!"

  Should probably be highlighted that there is another property next door because if that had been occupied with people in the garden, we would have had no privacy at all. It would have changed the whole experience (we were lucky it wasn’t in use). Otherwise a 10/10!

  Reviewed by Joanna Elizabeth4.4★Jun 2023

• "Lovely, clean and well presented property."

  Excellent views. Needs more cutlery however as constantly washing, but this is a very small niggle. We had no hot water on the second day but Lakelovers sorted this very efficiently. Overall would recommend this and we will be visiting again. Of note it is worth mentioning you have to book in advance for the queens head pub if not to be disappointed.

  Reviewed by Christophe5.0★May 2023

• "Problem finding cottage, the house name should be much clearer, a brown sign ..."

  Problem finding cottage, the house name should be much clearer, a brown sign against a brown fence is difficult to see it should be closer to the entrance to car parking area

  Sorry to hear about your difficulty finding Haystacks your comments are noted. You should have been forwarded clear directions prior to your arrival by Lakelovers. We will look at making the sign clearer Property Owner

  Reviewed by Christine4.7★May 2023

• "The property is even better in person than in the photos!"

  Had a great time, have absolutely nothing negative to report. Would definitely love to stay again.

  Reviewed by Claire5.0★Apr 2023

• "The heating needs sorting out."

  Other than that it’s a great place.

  Reviewed by Barry4.4★Mar 2023

• "The property was lovely inside, decorated very beautifully, very comfy beds and a well appointed kitchen."

  There were an few issues but our short stay was not ruined by them, they did rather spoil the overall experience though. The first issue was the car park space, it was very restricted and somewhat divorced from the flat, it was also regularly obscured by the workmen busy on the neighbouring property. Our phone torches were needed in the dark. I would suggest widening the opening to the space and installing sensor activated lighting from the parking space to the door. The second issue was the heating. It was obviously broken, it seemed to come on occasionally at random times and it did take the edge of the cold but the space heaters were very much needed. It seemed bizarre that we had to keep checking whether we had left them on when the underfloor heating should have made the space really cosy. The bathrooms were also freezing as we didn’t have heating at all in there, the towel radiators came on sporadically and at completed bizarre times, so we were dealing with wet towels as well as the cold. Finally, my daughter didn’t sleep very well as the wind howled down the chimney, the noise of which woke her up in the room next door.

  Thank you for your feedback. We are working on the heating issues, thank you for bringing it to our attention. The property is in a rural location and so we do advise on our directions to ensure guest bring torches, so as to not add to more light pollution. We are glad that you were still able to enjoy the property and its amenities. Property Owner

  Reviewed by Carol4.4★Mar 2023

• "Really lovely cottage, views and position were incredible."

  It ticked all our boxes and more. Attentive owner who sorted out a minor issue with heating by arranging to have fan heaters delivered to our cottage, though in the end were not needed. His engineer sorted out the problem very well. Parking a little difficult with a large estate car, but that is only minor point. All other aspects far outweighed this.

  Thank you for your feedback, we are so pleased that you enjoyed your stay. We are glad that the disruption with the heating did not affect the quality of your holiday. Property Owner

  Reviewed by Teresa5.0★Mar 2023

• "A fabulous property, in a stunning position."

  We had a problem with the heating but both the maintenance team and the owner did everything they could to make us comfortable. The parking area was fine but a little tricky to manoeuvre in to - thank goodness for plenty of cameras on my car! (Medium Sized Car)

  Reviewed by Anne5.0★Feb 2023

• "Very comfortable and in a really nice location, not far out of Bowness but far enough to be very quiet."

  Haystacks itself is finished to a very high standard, it is very comfortable and everything works! Great view and a couple of pubs within easy walking distance. The log burner is a nice touch and the whole place lives up to the 5* rating, highly recommended.

  Reviewed by Tim5.0★Feb 2023

• "We had an excellent time in Haystacks and wouldn't hesitate to recommend to friends and family."

  Reviewed by Michael5.0★Dec 2022

• "Fantastic property."

  Excellent location. We appreciated that everything worked….the bathrooms were good with excellent showers, the kitchen was set up well with all appliances working as they should. The parking is a little tricky but once used to it it’s fine. Overall 4 of us (2 couples) really enjoyed it.

  Reviewed by Scott5.0★Nov 2022

• "Wonderful property."

  Amazing views. Really comfortable beds. Very well equipped with everything we needed. Good internet connection. We wish we could have stayed longer ! Would strongly recommend.

  Reviewed by Trudy5.0★Sep 2022

• "What a lovely place to stay with great views of the valley over to Lake Windermere."

  Very warm and cosy. Property was very clean and spacious. Great location in Troutbeck with access to the whole of the lakes, great walks from accommodation and access to two pubs. Hope to be able to come back price permitting.

  Reviewed by Rachel5.0★Aug 2022

• "Two things really, but neither would stop us from returning."

  The lighting in the main on suite would continually tun itself and off at an y time through the night. This also used to happen the first time we stayed at Haystacks, very odd. Also the sound on TV in the lounge wasn’t very good , whenever a programme had any background music accompanied alongside the dialogue , the music would drown out the dialogue completely.

  Reviewed by Terry5.0★Aug 2022

• "The cottage itself was lovely."

  Stunning views and cleanliness second to none. So 10/10 for the cottage. However not impressed at all with Lakelovers who I am still waiting on a response to a query we raised and we are now home. So customer service very poor.

  Reviewed by Gillian5.0★Aug 2022

• "An absolutely perfect property in a truly beautiful location with walks straight from the door."

  Exactly what we look for. We would definitely stay again!

  Reviewed by Amanda5.0★Jun 2022

• "Amazing property with stunning views down to lake Windermere."

  Reviewed by David5.0★May 2022

• "There were no surprises (thank goodness)."

  We travel from Florida, United States, to enjoy the Lake District, and this was our fourth stay at Haystacks. That should say it all. In case it doesn't: the view down the valley to Lake Windermere; a sun-kissed afternoon on the kitchen balcony; two fine, and very different, pubs within walking distance; quality fit and finish in the cottage.

  Reviewed by Lee4.7★Apr 2022

• "Lovely position close to two pubs and good walks."

  Lacks a garden and parking “challenging”. Property is very well presented with a very attractive living room with a wood burner. Oven was very filthy.

  Reviewed by Martin4.7★Feb 2022

• "Absolutely Perfect"

  Reviewed by Jemma5.0★Dec 2021

• "On arriving at the property there was an issue with the electricity and heating, this was due to the remnants of Storm Arwen."

  This was soon solved with good communication between Lakelovers/Sykes and the property owner. Haystacks is a beautifully located and fully equipped cottage that has everything you need. Highly recommended, and we hope to return next year.

  Reviewed by David5.0★Dec 2021

• "We arrived 3 hours before storm Arwen blacked the village out for 3 whole days."

  Despite several calls to Lakelovers we were left completely abandoned. We had no electricity in an all electric house and every request we made was ignored. Where was your care, your responsibility to your customers was completely lacking. We are 4 pensioners and whilst fit had needs. A full email complaint will be forwarded.

  Reviewed by Lin3.1★Nov 2021

• "Lovely cottage in a great setting"

  Reviewed by Brian5.0★Nov 2021

• "We loved this holiday let."

  Fantastic views, well equipped, warm and clean.

  Reviewed by Denise5.0★Oct 2021

• "Lovely cottage, very well appointed."

  Fantastic views in a great location. The only downside was noise from the property below which was intrusive at times. As a result we would neither recommend nor return.

  Reviewed by David4.7★Sep 2021

• "The parking space is difficult to use."

  Removing more pf the wall would help.

  Hi Alister thanks fro your comments we have noted them and instructed a builder to widen the wall opening. Property Owner

  Reviewed by Alistair5.0★Aug 2021

• "Fantastic cottage."

  Could have been cleaned better (fridge not clean, floors not mopped). Owners get top marks for obtaining a replacement washing machine in double quick time when the one in the cottage broke. To be fair Sykes did manage to organise this well. BUT communications at Sykes is very poor. We had to call several times, wait for long time each time before being out through. Told several times that we would be called back with progress - never were! Cottage - fantastic Owners care and attention - fantastic Sykes maintenance service - very good Sykes communications - very poor.

  Reviewed by John4.4★Aug 2021

• "Haystacks is a lovely comfortabke and well equipped property and we had a very enjoyable time."

  Fortunately the weather was glorious so we made extensive use of the balcony. I can however understand due to the proximity of neighbours some holidaymakers might be disturbed by noise. The car parking was disappointing. We arrived in two cars and both has difficulty unloading and getting into the space provided. It is understandable that whilst the permanent resident might have been previously blocked in and inconvenienced by tenants it would have been helpful to have been allowed to park nearer the property for unloading and loading especially if the weather was inclement. We would certainly book Haystacks again.

  Reviewed by Lin5.0★Jul 2021

• "Overall excellent, a lovely cottage in a great setting, with good views."

  There are four matters I would highlight for potential guests, for others to judge their importance: 1) car parking awkward, as described. Care required to reverse down track into a stone ‘pen’, and avoiding the stone walls 2) whilst the kitchen chairs look good, they are (in my opinion) just too low for the table provided 3) disappointed to discover the hand written note from the owners on arrival, requesting us to leave promptly at 9am, when all communication and reminders from Lakelovers in advance had set the expectation of 10am 4) enjoyment of the lovely balcony through the bi-fold doors depends on your sensitivity to sitting just above your holidaying neighbours in the garden of the property underneath Nevertheless, we would book this again next year, apart from the fact that the rate has increased beyond any sensible percentage to this year.

  Reviewed by Paul4.7★Jul 2021

• "A beautiful well maintained cottage."

  Exceptional views from kitchen diner to the living room. We wished we had booked this cottage for two weeks. We intend to return at some point in the future.

  Reviewed by Terry5.0★Jul 2021

• "Fabulous cottage with exceptional views"

  Reviewed by Jane5.0★Jun 2021

• "Our third time there so you can guess we really like it."

  The area and the place itself are both fabulous, even the weather was great this year. The views from the accommodation are lovely, the area is very peaceful and is a good base for exploring the lakes with several gentle walks from the front door. The property is very well equipped and had everything we needed. Already have the next trip booked.

  Reviewed by Robert5.0★Jun 2021

• "This was our third visit to Haystacks and we stayed two weeks."

  We love the place and experienced none of the drawbacks which were recorded in the visitor's book. If the property were ours (oh how we wish...) we would make access to the parking space easier by removing some of the dry stone wall on either side of the entrance. Otherwise, just perfect.

  Hi Christopher thanks for your feed back we have noted your comments and instructed a builder to widen the wall to make parking easier. Property Owner

  Reviewed by Christopher5.0★May 2021

• "Generally cottage was great, Christmas decorations unexpected but a very nice touch and welcome pack also a nice touch."

  However not all kitchen utensils clean food residue left guess you rely on previous guests to clean ut they should e checked Also heating not up scratch house cold in mornings, Ok by later timer set for summer time so actually not coming on until late in morning so no chance to warm up, mentioned to Lakelovers but owners did nothing as remotely operated. This would make us think twice about coming back to what was otherwise a superb cottage Finally parking was fun ! especially in dark but with care was fine

  Thank you for your feedback. With regards to the heating, the owners have now improved the heating system and it is adjustable in situ for each room. Property Owner

  Reviewed by Garry3.8★Dec 2020

• "The views from Haystacks are wonderful."

  A peaceful relaxing holiday in a lovely house.

  Mr StobleSep 2019

• "Had a lovely week in this lovely cottage."

  What amazing views.

  Kath And JohnJul 2019

• "Best cottage we have ever stayed in, felt like home."

  Most definitely did not want to leave. Facilities first rate. Lovely views, beautiful setting, very peaceful. Great local walks and we enjoyed the restaurants in Ambleside.

  Mr ScoffhamJun 2019

• "The best holiday cottage we have stayed in."

  Haystack has fantastic views with the 'wow' factor. The cottage had everything you need to have a very enjoyable stay, in beautiful surroundings and two great pubs within a short walk.

  Mrs IvesonNov -0001

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