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"The address needs to be described better than "Stoney Croft is on the right near the end of the row" cos you know it's nowhere close to the end of the row."
We only ended up staying for 2 of the reserved 7 days. Hope the owner got something out of the 5 unused days cos we certainly didn't due to "policy".
Hot water was time-restricted. This was advertised in advance and I didn't appreciate it one bit.
The people who list the property have emergency contact numbers but they did not return our call when we couldn't open the key box at night while getting drenched in the rain. I don't know what needs to happen for them to respond.
Reviewed by Suresh3.1★Sep 2024
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"Great property, very clean and had a helpful information pack."
Reviewed by Mark5.0★Sep 2024
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"Had a little trouble opening the key box retired to the pub and rang for help ."
Person on phone was very helpful we went back to the cottage and managed to get in but if we hadn’t she would have got someone out.
The cottage was clean and tidy with everything you need it’s located in a small village and is pretty handy by car for most areas around Windermere, parking was a little tight, but all in all , a good experience .
Reviewed by Peter3.8★Aug 2024
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"The property was in need of a full refurbishment."
It was tired and dirty. Mould on the shower curtain, the wood around the kitchen window was grimy, dirty cushions in the sofa, crumbs in the creases of the sofa. Dirty floor, no hot water, broken kettle, which they changed for us, but should have been checked before we arrived. I spent most of my holiday on the phone to Sykes to sort things for us, but the hot water wasn’t resolved, as apparently we don’t know how press a switch on, even tho I sent photos of the boiler on. They still insist there is hot water, I will never use this company again neither would I go back to this cottage, apparently it’s down to the owner, I don’t agree, if the owner is paying Sykes to take care of his property, its down to them to make sure the cottage is clean and what ever needs changing Sykes would deal with it.
Won’t use them again.
Thank you for taking the time to leave feedback.
We are sorry to hear that you were disappointed in your stay.
We take all comments on board, and they will be passed onto the relevant teams.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Christina1.3★Aug 2024
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"What a perfect little gem."
We loved the cottage and the location. Exactly right for what we wanted from a trip. We would definitely recommend.
Reviewed by Rachel4.7★Jul 2024
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"Lovely cottage, very well equipped."
Very clean.
Parking was difficult as lane narrow and had to park super close to the cottage-
Unable to use outside space with the dogs as open to neighbouring property’s- would be beneficial to have this gated off otherwise a fantastic property and location
Lovely dogs walks all around - thank you
Reviewed by Victoria5.0★May 2024
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"Small but perfectly formed."
It contained everything we needed. It was nice, with lovely views from the back of the house, in a great position in the village. It was very clean, suited having dogs, although we had to be mindful of opening the front door into the living room and there was obviously no secure space to just let them out, but turn right and there's great walk up the hill to the tarn. Having a door at the bottom of the staircase made it easy to manage where the dogs went in the house too. We had no problems with parking out the front, we just made sure the car was tucked in tight, so tractors passed easily :)
Thank you for your feedback.
We are pleased to hear that you found the property to be clean and had everything you needed.
We take all comments on board.
Thank you- The Lakelovers Owner Relations Team
Property Owner
Reviewed by Tim4.7★Oct 2023
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"Great cottage in a lovely location, we ate at both the Tower Bank Arms and the Sawery House Hotel, great choice!"
Thank you for your kind comments. We are pleased to hear that you enjoyed your stay.
We hope to welcome you back.
Property Owner
Reviewed by Andy5.0★Apr 2023
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"We are very familiar with booking cottages to rent in The Lakes and the process of booking the holiday through Sykes Cottages was seamless and all the information required was provided in advance of the holiday."
However, Stoney Croft Cottage is very small and although there was only myself, my wife and our 12 year old son staying, we felt rather cramped and only having one toilet was not always ideal either.
Despite the fact there are two bedrooms this is really only a cottage for two people. The kitchen is monumentally small and if one person is in there, there is no hope of a second joining them. The kitchen is however modern and fully equipped, so no complaints in that regard, although we did muse at the design, as the cutlery draw can't be opened fully due to the cooker knob being in the way...
Our biggest disappointment was with the parking and the lack of any meaningful private garden space.
It is claimed that you can park one car to the front of the cottage, but you can't. If you do, you will get a note through the door from a neighbour telling you that lorries use the lane and that if you leave a car outside it will block the road. The lane fronting the building is very narrow.
People will tell you to park on Hill Top car park, which is just around the corner, but this is actually owned by the National Trust and is manned during the day, so unless you have a pre-booked ticket to use the car park you can forget any hope of using same.
In fact there is a notice in the cottage telling guests to use this car park and this really shouldn't be there. I spoke to a person manning the above car park and explained our predicament and they were alarmed to say the least that their car park was being suggested as an alternative and said that this should not be happening.
As a consequence we had times of great difficulty in parking during the day and when you've just spent £80,000 on a car, this becomes a real issue I can tell you!
The second issue is the lack of any private garden space. There is a tiny decked area to the rear, but this is not private and backs onto an open garden that belongs to next door, the owner of whom introduced himself to us upon our arrival (with his massive dog) to explain the fact that we only had the decked area and that the rest was his. One got the feeling he did this on a regular basis and as soon as a new guest arrived...
The above were enough to ensure that we won't be booking this cottage again and I would only suggest that the type of guest(s) that stay are in a very small group (max 2) and arrive in a very small car, although preferably on foot or by bike...
Dear Stephen,
Thank you for reviewing your time at Stoney Croft Cottage. We are disappointed to hear you found the property too small for your liking; the property is a traditional lakeland terrace house at heart, compact but cozy, proving a great base to explore the National Park.
The Kitchen is brand new for 2022 so I am pleased it exceeded your expectations despite the oversight in design with the cutlery draw.
The parking can be found directly located outside the property, which is perfectly adequate without blocking the lane due to the neighbouring properties wall also extending into the lane. The National Trust has had a historical agreement with villagers to be able to utilise the car park outside of their operating hours.
We are saddened to hear of your confrontation with a neighbour and this had a impact on your parking and enjoyment of the terrace. I cannot say we've ever had this issue raised before and hope it remains an isolated occurrence.
Kind Regards,
The Lakelover's Team
Property Owner
Reviewed by Stephen2.8★Aug 2022
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"Fabulous cottage in the heart of Sawrey just as advertised good bedrooms and lovely clean accommodation."
The kitchen is very small and dining space is small for my very tall family however this is the only slight downside having said that we would certainly rebook again for the same cottage.
Really enjoyed it and made us feel like we were staying in a part of the history of the village
Thank you for reviewing your stay at Stoney Croft Cottage. We are delighted to hear you enjoyed yourselves and we very much look forward to welcoming you again soon.
Kind Regards,
The Lakelovers Team
Property Owner
Reviewed by Lindsey4.7★Jul 2022
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"The house was clean and comfortable in a quiet location as advertised although parking was an issue."
Large forestry vehicles passing regularly meant that we couldn't park in the dedicated parking slot in front of the house and no-one had relayed this message on to us.
The website also said that one room would be a twin room but it was made up as a double. As it transpired, our party of 3 had become 2 due to Covid but it could have posed us a problem.
Make sure you take everything with you including washing up liquid - there are no local shops!
Thank you for taking a moment to review your stay at Stoney Croft Cottage. I am sorry to hear you found the parking to be problematic on this occasion. There is space for one car directly outside the property, but appreciate it can be a little tight, as the neighbouring property extends out into the lane, this provides adequate room to park, whilst being protected by oncoming vehicles.
We hope we have the opportunity to welcome you back again soon.
Kind Regards,
The Lakelovers Team
Property Owner
Reviewed by Christine4.7★Jul 2022
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"Fabulous stay at a wonderful cottage in a fantastic location!"
Can’t fault it!
Thank you for your kind words Andy! Look forward to welcoming you again soon.
Property Owner
Reviewed by Andy5.0★Jun 2022
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"We booked the cottage in the last minute, as the pub which we were supposed to stay at let us down as we were travelling to the Lake District."
Sykes were extremely helpful in achieving the booking so we would have somewhere to stay.
The cottage is set in the small village of Near Sawrey, which is about 2 miles from Hawkshead. Within 100 yards is Beatrix Potter's Hilltop and a great pub/restaurant (The Tower Bank Arms).
The cottage is well presented; very clean and tidy and quite roomy for such a small property.
There are two reasonably large double bedrooms, a well appointed, modern bathroom, a good sized lounge, dining area and a small, but very well equipped kitchen.
The lounge and main bedroom both have good sized TV's with internet connections for on demand viewing.
There are a number of decent walks which start more or less from the front door.
A lovely little property, which we would thoroughly recommend for a peaceful Lakeland holiday. Thanks to the owners and Sykes for not only saving our holiday but, if anything, improving it.
Reviewed by Alun4.4★May 2022
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"Lovely little terraced cottage just a stones throw from Beatrix Potters house which is run by the National Trust."
Last minute booking to surprise my family so I was worried about whether the property would be as described but it was really lovely. Parking outside is a little awkward but fine, just make sure you get close to the wall to allow tractors etc to go past. Lots of nice walks nearby, and Beatrix Potter's house if that's your thing, pub a short walk away, Hawkshead about 7 mins down the road, can't go wrong really. The house itself has been fully redecorated and modernised recently and it's to a really good standard. Obviously it's fairly small, very compact kitchen and dining room but the bedrooms are a good size as is the living room, and after all this is in the lake district so small is standard I think! All in all a really pleasant stay.
Reviewed by Dale4.7★Apr 2022
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"Great location and nicely furbished."
Many walking adventures from the doorstep. We managed to park an estate car in front of the house, but there wasn’t a car next door so don’t know if that would make a difference. It was great to have a dishwasher and washer dryer in the cottage. HDMI port on the downstairs TV so you can plug in a console/ amazon stick. The upstairs had a HDMI port too- but it was blocked by the wall bracket. If this could be fixed it would make this place perfect as parents wouldn’t have to tolerate computer games in the living room (yes, downtime after long walks is allowed!) Lovely little bit of decking out the back for a morning coffee or evening beer/ wine. Be sure to book a table at the pub 2 weeks in advance as they have one sitting and a limited amount of tables- but well worth a visit.
Reviewed by H4.4★Apr 2022
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"Great property, well maintained."
Would suggest some plastic cups/ plates for you get children as well as some bigger wine glasses! Very well located, great park for the kids nearby as well as numerous walks.
Reviewed by Katie4.7★Apr 2022
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"I think my Daughter and I were probably the first
to visit after the the refurbishment of this property which was in brilliant in every way."
.all repainted and clean with everything we needed.
It was outstanding and very convenient for the Tower Bank Arms one minute's walk away.
Syke's organisation first class...Well done!
Roger Couche
Reviewed by Roger5.0★Mar 2022
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"It said fuel and power was included but no logs kindle or paper so should just ..."
It said fuel and power was included but no logs kindle or paper so should just say power included it was cold when arrived had a lovely bedroom and linen heat was okay once we worked out how to work them
Reviewed by Judith3.8★Dec 2021
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"Lovely cottage!"
Exactly what we wanted for 2 adults & 2 young children at Christmas. Very well equipped kitchen & even managed to cook a full Christmas dinner in it, despite its size. Beds were very comfortable, I would recommend this cottage to anyone visiting the lakes, it has has everything you need.
Reviewed by Lucy4.4★Dec 2021
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"Overall nice cottage, decorated tastefully with modern equipments and functional accessories, a home away from home."
We enjoyed the open fire and the boardgames after a day of activities in Windermere.The kitchen has all the utensils to cook/bake if you like. Nice tranquil location where you can have walks locally and enjoy the views. A few tips for owner to improve on current state of property-
1. The front door lock can be upgraded because it looks like it can malfunction any day.
2. The HDMI port in the upstairs bedroom TV is obstructed by the tv bracket, a angled HDMI extension can solve the problem, families these days bring their streaming sticks( fire tv, apple etc) and would like to watch their things.
3. Few more extra bin liners at the property would have been helpful, although the towels and bed linens were stocked enough. We luckily brought our own binliners, were not of right size but we managed.
4. We enjoyed our monopoly game but adding more boardgames could add to the variety and some games in the cupboard had missing parts so couldnt play all the games.
4. A downloaded/printed bin collection days from the council website and reminder to empty the bins on the fridge door will be helpful as we found the waste bin almost half filled before i could put my waste in the bin and i wouldnt have put the bins out if i hadnt read a effort made by a previous occupier to put all the dates for collection dates handwritten in the welcome pack as it was a pre christmas altered collection day.
Reviewed by Abu4.4★Dec 2021
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"Great cottage in brilliant location."
Cottage needs spring clean. Cobwebs on windows. Window sills dirty.
Difficult parking if you have big car!
Reviewed by Fiona3.4★Jul 2021
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"Cottage needs some new locks, and probably a sign outside building saying “No Parking”, like the others on that road."
Reviewed by Toby4.1★Jun 2021
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"We loved the location and how close this property was to so many lovely walks and villages."
The cottage had all of the amenities we needed as well as the information we needed in order to find things and be able to use the property.
Mrs BradleySep 2019
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