East Farmhouse Cottage

54 Customer Reviews

• "Comfortable well equipped cottage, but as other reviewers have said, there is a lack of cottage 'handbook' and guest book."

  Whilst the welcome pack goodies including a bottle of wine were welcome, milk, washing up liquid and dishwasher tablets would have been appreciated.

  Reviewed by Richard4.4★Aug 2024

• "A very comfortable stay just a few minor points that have been raised before."

  Access to garden prohibited by locked door and tied up gates, fortunately weather was poor so not needed.Lack of a visitors book which would of been nice to see advice from past residents on places to eat etc.Internet connection, no codes left, fortunately I have BT Com so knew where to look. Slept really well bed very comfortable. Unfortunately first 2 nights was very cold, no instructions on how to turn on central heating, otherwise really enjoyed our stay, thankyou.

  Reviewed by Thomas4.4★Aug 2024

• "A lovely little cottage in a lovely village."

  We know time is limited on changeover days but we felt the property could do with a good deep clean. The Crown (and yes it is only a minute walk away) is not to be missed serving some of the best pub grub we have come across.

  Reviewed by Kenneth4.1★Jul 2024

• "The cottage is in a lovely quiet setting within the heart ofTyne Valley ample parking cottage is clean with all mod cons one would expect."

  Delightful cottage Gardens.Conveniently situated for the vibrant local pub The Crown Inn which serves good homecooked food. Ideally placed for visiting the National Park and spectacular Hadrian's Wall. We would certainly recommend this cottage to our friends.

  Reviewed by Simon5.0★May 2024

• "Lovely cottage in beautiful surroundings."

  Comfy beds, well equipped kitchen and the welcome goodies were much appreciated. Local pub was a highlight with great food and friendly service. Cottage is in a great location for exploring Northumberland especially some of the Roman sites. Very minor but there weren't any dishwasher tablets so we had to buy some. Would definitely recommend as we really enjoyed our stay.

  Reviewed by Fiona5.0★Apr 2024

• "Lovely cottages in lovely setting"

  Reviewed by Rita4.7★Mar 2024

• "The welcome pack of chocolates and wine was a really nice surprise and I enjoyed them, but recommend basics are up to scratch."

  Cottage is in a pleasant and quiet location, pretty from the outside, and well situated for exploring the area, however in my experience unfortunately does not currently deserve a 4-star rating. On arrival I had great difficulty opening key press – black plastic button is stuck, and I had to ring the agent before leaving to ask what to do about returning keys as I couldn’t open the press at all. Tiles on kitchen floor are cracked (at least 5), which give a very poor first impression. I did not find the property to be particularly clean on arrival – a basic requirement. Dirty and sticky finger prints covered all light switches, which I wiped off; fridge hadn’t been properly cleaned inside, or insides of drawers where utensils etc are stored; fluff/grit had not been vacuumed off some areas on floors; and there were blood stains on white duvet cover and pillow case, and some of white towels were stained. Radiator in sitting room needs bleeding – sitting room is the coldest in the house, and without adequate central heating in there, using the log burner is currently essential All blinds downstairs need replacing – difficult to lower and particularly to raise, and they are all worn (small holes in them). There is also no blind for the bathroom window despite the WC being installed next to the window and I don’t think textured glass provides enough privacy particularly at night! Stool cover in sitting room is stained. I didn’t find cottage well equipped: only one small pan (2-handled pots with lids are not the same as a pan), and no frying pan; only one chopping board; no hair dryer Only 5 logs were provided for the stove (the small log basket was not even half full), no coal, less than half a pack of fire lighters, no kindling, and only a few matches. I chose the cottage because I wanted to use the stove so had to buy fuel etc. Personally, I’d rather have had a basket of logs as a welcome pack, and for logs to have been provided on-site that I could pay extra for when required. No information was provided in the cottage about how equipment works, or about the local area, walks etc which would have been useful, just bins and check-out time.

  Reviewed by Sheila1.9★Feb 2024

• "A lovely cosy cottage with a log burner and central heating."

  . On arrival there was a gift of a bottle of wine and a box of chocolates, which was a nice touch.. The cottage is cosy, with all the amenities you could want. Really enjoyed our stay there. Have seen some previous reviews about cleanliness, was clean when we stayed. Would recommend..

  Reviewed by Troy4.7★Jan 2024

• "Clean, well equipped and with a much appreciated welcome package."

  Thank you.

  Reviewed by Frederick5.0★Sep 2023

• "We spent 4 nights at East Farm Cottage but unfortunately it wasn’t a very comfortable stay for me and my partner."

  On arriving at East Farm Cottage we were first met with a nice smell, unfortunately that was short lived as we then noticed how dirty the kitchen floor was, bits of food or dirt and food splatter on the floor, the freezer had food left inside from the last guests and was dirty, the fridge was really dirty with remnants of bits of food and hairs inside it, it didn’t look like it had been wiped down for a while. All the floors in the cottage upstairs and downstairs had human hairs and fluff all over them in every room, plus the sofa had hairs all over it too so it didn’t look like it had been vacuumed between guests. I then had the misfortune of walking into the bathroom and noticing all the grime and mould on them and in the grout of the tiles, I was so grossed out by all of it, without thinking of taking photos I just decided to clean it. Also i understand the house is in the country and it’s normal to get spiders but they were literally everywhere and webs all over the place, although I understand spiders are resistant my opinion is that no effort is made to dust and remove the webs or spiders, we have stayed in numerous country properties and yes Its normal to get flies and spiders but East Farm Cottage had so many, we spent a lot of time removing spiders from the house. Me and my family spent the first 2 hours of arriving at East Farm cottage vacuuming /cleaning all the floors in the cottage, wiping the kitchen worktops and doors and handles, cleaning and wiping out kitchen cupboards that had crumbs and sticky residue on it, I also scrubbed the bathroom tiles and grout, I also cleaned the shower screen because it looked smoggy where it hadn’t been cleaned properly. Unfortunately it didn’t get better, that evening I went to bed earlier than my partner, I kept a feeling itchy and really irritated and tossed and turned for around 3 hours, I woke up and got up as I just couldn’t feel comfortable in the bed, I noticed I’d been bitten on my arm, forehead and in my scalp, it was then at that point I told my partner I didn’t want to sleep in the bed, we slept downstairs on the sofa. The next morning my partner decided to check over the bed to see what might have been irritating me, and he was shocked to find large blood stains on the bed and very large urine marks all over the bed, (we did take photos of this)it was at that point we should have decided to leave but we had two very excited girls so we decided we would grin and bare it for them but sleep downstairs and not make them aware of any problems because we didn’t want to spoil it for them, if it wasn’t for the girls we would have left. I contacted the cottage manager and although she was very friendly she was very dismissive about the uncleanliness of the cottage, we soon realised the reason she was being so dismissive is because it was herself that had actually supposed to have done the cleaning. Unfortunately as I said to her myself, the cottage and the village is beautiful, but it is unfortunately let down with the uncleanliness, which is a real shame. We also had a problem with the electric shower, to which the repair was fixed that day while we were out, which was good. The manager while we were out also left us two mattresses protectors and some essential oils for the bed to keep away any pests and a big bunch of flowers, although I could see the insensitive it wasn’t enough for me and my partner to want to sleep in that bed, we slept the whole of our stay on the sofa, which was very uncomfortable. This house does have so much potential but the owners need a better cleaner, yes we all do have different standards of cleanliness ( which is something the cottage manager repeated a few times) but surely expecting the fridge and freezer, and floors and shower tiles to be cleaned, and to be able to sleep on a clean mattress is a pretty standard practice of cleanliness? Even though me and my partner were exhausted because of the lack of sleep due to the sleeping arrangement, the girls had an amazing time and loved the cottage, garden and Northumberland.

  Thank you for your feedback. Our team take great pride in making sure that our properties are maintained and cleaned to the highest standard before guests arrive. We have been letting out our family cottage for over 10 years and in that period of time many guests have enjoyed and provided very positive feedback on the service we offer and provide. I think it is important to point out to prospective guests that our changeover team visited the guests to rectify any concerns they raised straight away. An electrician visited and fixed the shower electric pull cord within 2 hours of us being notified. Our changeover team offered to re-clean and steam clean the kitchen floor to accommodate the concerns raised, despite the house already having been cleaned top to bottom during the changeover. These offers were declined. The mattress was clean and had a mattress protector on, with a replacement mattress already on back order (which arrived and was replaced at the changeover subsequent to these guests leaving). The cottage is situated in rural Northumberland, in the summer where windows are opened by guests in hot weather. Any bites sustained by a guest are nothing to do with the cleanliness of our property, but to do with the insect wildlife at the time of year present outside. Midges exist in Northumberland as well as Scotland and Kielder Water! We always try to go over and above, going the extra mile to meet guests expectations. In recent years, we have been victims of the influence that a bad or unfair review has on the letting of our property, and have sadly resorted to capturing video and photographic evidence of our properties after the property has been cleaned and before guests arrive. I have reviewed the videos and photos of the property taken before the guests arrived and there was no evidence to corroborate the additional claims made in this review (together with the account from our changeover team). Our aim is always to provide a lovely family home environment for guests to enjoy in beautiful Northumberland! Property Owner

  Reviewed by Michael2.5★Aug 2023

• "Lovely home, lovely location."

  Welcomed with a personal note and recommendations -- and treats. Perfect stay.

  Dear Allison, Thank you for your lovely feedback, I have passed it onto the changeover team. Many thanks, Lois Property Owner

  Reviewed by Allison5.0★Aug 2023

• "We absolutely had a wonderful stay."

  Such a beautiful cottage and wonderful location with everything needed for an incredible break from work and home....just thoroughly disappointed with the cleanliness of the property. We arrived and the downstairs floors had clearly not been cleaned for some time and with baby girls twins that were picking up a number of small bits from the floor, meant my husband needed to, before unloading the van, hoover the whole of downstairs. This also included windowsills, the fireplace, the sofas, etc. Completely understand propertys get dusty and have cobwebs appear but this just appeared to have not been cleaned for a fair period. Apart from this it was amazing!! And just perfect location for exploring with a wonderful pub just at the end of the road ❤️ we would most definitely want to stay again x

  Reviewed by Emma3.4★Aug 2023

• "We arrived at East farmhouse cottage at around 4pm and there was a lovely note ..."

  We arrived at East farmhouse cottage at around 4pm and there was a lovely note left by the owner and a welcome gift the property was clean and everything you needed for a lovely relaxing stay all the facilities worked and there were plenty of pots and pans with this being a old property we were a little unsure of opening any windows thank you for a lovely stay and will be back

  Reviewed by Andrea4.7★Jul 2023

• "Cottage hadn't been cleaned when we arrived from previous guests."

  Rang number and person came and gave a quick clean and changed beds. Went up road while this happened. Enjoyed Cottage a lot and area just a shame we had a bad start.

  Reviewed by Caroline4.1★Jul 2023

• "A nice home away from home when up on the wall."

  Humshaugh is a lovely little town right on the route. The living room was great after a day out an about, with the kids constantly arguing over the window seat.

  Reviewed by Robert5.0★Jul 2023

• "We had a fantastic stay in East Farmhouse Cottage, the property is charming - comfortable, clean and well appointed."

  We really appreciated the welcome gifts on arrival, thank you!

  Reviewed by Pat5.0★Jun 2023

• "Lovely Cottage in a lovely rural location."

  Really convenient for exploring Northumberland, there's a Nice pub only a few minutes away and a bus stop, the bus goes to Hexham. Enjoyed our stay at East Farm Cottage.

  Reviewed by Richard4.4★Jun 2023

• "The property was beautifully situated with a good pub a hundred yards away."

  It was clean and comfortable with lots of welcome items and well-equipped. We enjoyed our stop very much. It would have been great to have a spare bin bag or two and a few dishwasher tablets but that aside we thoroughly enjoyed ourselves.

  Reviewed by Bridget3.8★Apr 2023

• "Cottage was really lovely."

  Beautiful location, great views, quiet, lovely to be so close to a nice pub and great village store. Welcome pack was a great extra treat. The kitchen was well equipped and had everything we needed. Beds were comfy. We arrived to chocolates on the pillows, lavender oil by the bed which we used each night, and sleep teabag in a cup on the bedside table. Lovely touches. Really lovely stay in a beautiful part of the country. Our only down was that the boiler made the kitchen smell ‘fumey’. It was like the outside vent was throwing fumes back into the room. We would very happily stay again, really lovely week thank you.

  Reviewed by Naomi5.0★Feb 2023

• "When took the sheets off the bed, we found that the matress was very stained with urine, which is not acceptable."

  the rest of the property was ok. To find that when we had been sleeping on the bed was not nice, and should not have made us feel dirty. please let the owners Know that this is not acceprable, and we would not like to other people to find this bed.

  Dear David, We are very sorry you have had this experience. During the Summer of this year, we have changed our changeover team due to the previous team not operating to the standard to which we expect. The new team are doing an amazing job, so we do hope you will come and stay with us again. Many thanks, The East Farm Team Property Owner

  Reviewed by David2.8★Jun 2022

• "Lovely, well-maintained cottage in a pretty village location."

  Very handy for the local pub. Plenty of parking.

  Hi Claire, Thank you so much for your lovely feedback and we are thrilled you enjoyed your stay. Many thanks, The East Farm Team Property Owner

  Reviewed by Claire5.0★May 2022

• "Needs light bulbs in living room and kitchen but other than that superb."

  Thank you for the lovely feedback, we are sorry you were left in the dark. We can reassure that they have all been replaced and regular checks are now taking place. Many thanks, The East Farm Team Property Owner

  Reviewed by Susan4.7★Apr 2022

• "We stayed at this property several years ago when it was in the care of Mr & Mrs Dodds who have since passed away."

  At the time, we noticed that it was not being maintained to an adequate standard. However, since the previous owner's daughter has taken it over there have been vast improvements and the property has been fully modernised to a high standard. The towels provided were a hand towel and a bath sheet for each guest and of an extremely good qualty. The bed linen was also of an excellent quality. The property is handily placed for visits to Hadrian's Wall (Vindolanda particularly recommended), Hexham, Corbridge and lots of other places further afield.

  Reviewed by Ian4.7★Apr 2022

• "Lovely accommodation, weather and countryside as well as a great village pub 150 yards away."

  ! What more could you want?

  Reviewed by John5.0★Apr 2022

• "Excellent in all respects Clean, tidy, fully equipped great base for visits."

  Very friendly local pub

  Reviewed by John5.0★Apr 2022

• "The house was well presented and the welcome gift of wine and chocolate brownies were a lovely surprise."

  The only gripe if there is one is that the addition of a small saucepan, a steamer and perhaps a wok would have suited our style of cooking. This being said it did not detract from our enjoyment of a warm and well equipped property. Thank you for a wonderful time. Heather and John.

  Reviewed by John5.0★Feb 2022

• "We really love this cottage, it's so well equipped, in a lovely location and maintained to a high standard."

  Highly recommended.

  Reviewed by Stacey5.0★Dec 2021

• "A charming property, in a lovely village."

  The cottage was well equipped, nicely decorated and very comfortable. We highly recommend it.

  Reviewed by Jan5.0★Nov 2021

• "We loved staying in this cottage in Humshaugh."

  The log burning fire worked well and it was spacious and cosy. The ample parking was very useful and it was a good base to walk from and see many local attractions. The local pub was very friendly and a there is good shop in the village. We hope to return again.

  Reviewed by Helen5.0★Oct 2021

• "Sarah, the housekeeper, was very helpful when we contacted her firstly on the lack of heat mats and secondly on the poor drainage of the basin and the shower."

  Reviewed by Gillian5.0★Sep 2021

• "Fantastic holiday cottage with good amount of space for 4 people."

  Beautiful location with plenty to do in surrounding area. Host excellent. Thank you.

  Reviewed by Sarah4.1★Apr 2021

• "Great cottage as this is the second time we have visited this particular cottage."

  However the maintenance seems to have been an issue as follows... The power cord to the shower has been broken several times and should have been replaced. The light to the mirror in the bathroom does not work. The door handle to the bedroom nearest the bathroom came off in my hands as it has previosly been broken. There are two light bulbs that need replacing in the kitchen. I think that the owner should be made aware of these especially as last year the property would have exceeded expections.....

  Reviewed by Nicholas3.4★Sep 2020

• "The holiday cottage is charming, comfortable and Very well equipped."

  Humshaugh itself is a lovely village with an amazing pub down the road, a village shop for anything you might have forgotten and a park and playground for the little ones. It is also only10 minutes a way from Hexham, which has anything else you need like 3 big supermarkets. It was an amazing holiday - thank you

  Reviewed by Dean5.0★Sep 2020

• "We loved staying at East Farm Cottage."

  Inside was immaculate and extremely comfortable, clean, cosy and very well equipped. The bedrooms were bright and spacious, the bathroom modern and kitchen and sitting room excellent. The building is an attractive stone farmhouse with its own courtyard parking area and small garden. The other buildings connected to it and part of the original farm have also been converted to holiday accommodation, but have their own entrance and garden so we felt that our space was completely private. On warm evenings we enjoyed sitting at the outside table in the corner of the gravel yard with a glass of wine. The location is excellent - a quiet back road in a pretty village. The road is great to walk or cycle along and it links up with a network of small country roads. We brought our bikes and enjoyed cycling along these roads, the Sandstone Way and at Kielder Forest, plus an atmospheric walk along Hadrian's wall.

  Reviewed by Nicola5.0★Jul 2020

• "Would like to have had access to the very large back garden."

  Reviewed by Gwen5.0★Jul 2020

• "A wonderful property in a peaceful location within easy reach of Hadrians Wall and the beautiful surrounding countryside!"

  !!

  Reviewed by Pat5.0★Jul 2020

• "Unfortunatly due to the Conorvirus and the advice of our GP we had to return home after three days which was upsetting but the cottage was excellent as always."

  Reviewed by Michael5.0★Mar 2020

• "The cottage was very comfortable and well equipped but could do with more crockery."

  Reviewed by Lesley4.7★Oct 2019

• "A cosy, well-equipped cottage in a lovely village, with a great pub within walking distance!"

  Easy access to great walking on Hadrian's Wall and the pretty village of Corbridge!

  Reviewed by Sue5.0★Aug 2019

• "Beautiful well equipped and maintained cottage set in a stunning village location ideal for walking/cycling."

  Only 10 min drive to Hexham for larger shops/restaurants etc. Couldn’t ask for anything more.

  Reviewed by Annette5.0★Aug 2019

• "Very comfortable, spacious cottage."

  Very quiet situation. Nice views. Handy, off-road parking.

  Reviewed by Michael4.7★Aug 2019

• "Lovely clean cottage in a beautiful area."

  Reviewed by Trevor4.1★Jul 2019

• "One bedroom was not made up with dirty laundry on the floor."

  Used towels were on the bathroom floor. We used the telephone number provided and the owners rectified the problem the same evening. The kitchen had an aroma of oil from the boiler. Peaceful village with good facilities

  Reviewed by Diana3.1★Jun 2019

• "Everything was perfect, a fantastic location in a wonderful property, very well appointed, warm & comfortable."

  There was easy access to some very beautiful countryside and the local pub was very handy & welcoming!

  Reviewed by Pat5.0★Apr 2019

• "The cottage was stunning!"

  It was very well presented, spotless clean and very well equipped. It had a modern feel yet still retaining the charm of a country cottage, we loved the log burner. The kitchen is very well equipped if you want to dine at home. The bottle of wine and buiscuit welcome pack was a lovely touch. It is in a very peaceful location with pretty views from every window. There is a pub within walking distance that does great food. The stunning town of Hexham is just a 15min drive away with major supermarkets, country market stalls and many local eateries. I would definitely recommend it and will use it in the future.

  Reviewed by Jason5.0★Apr 2019

• "A bit disappointed that you can’t use the back garden which is only available for the larger cottage next door although their was access from this cottage."

  Could do with a few more things in the kitchen ie lidded dishes for microwave and a small frying pan. Otherwise quite a nice little cottage

  Reviewed by Jeanette3.8★Sep 2018

• "Just make sure you take milk with you, Coffee Tea and sugar were there when we got there but I did take milk as I read that the shop closes at 1pm."

  The shop stocks all essentials and the food in the pub was very nice. I liked the bottle of wine that was left as well nice touch. The garden is quite small which could be a problem if you have small kids but overall a very nice cottage.

  Reviewed by Agnes5.0★Jul 2018

• "The cottage is very comfortable, it had everything we needed for our stay."

  It is in the ideal spot for exploring Hadrian´s wall, but also for trips to the Lake District. It realy felt like a home.

  Reviewed by Susanne5.0★Jul 2018

• "It is a lovely cottage in beautiful area."

  Very peaceful and quiet. The only thing I would say is the lack of basic necessities. I know it is self catering but enough bare essentials for one or two days would have been appreciated. We drove for over 7 hours, made a cup of tea, opened fridge, no milk. Village shop closed at 12 noon. No hot drink until next day. This is the first cottage, over many years we have ever stayed in that did not have a pint of milk left in fridge. No black sacks for rubbish and no dishwasher tablet left. Even one of each until visitors can get to Tesco in Hexham the following day would have been nice. Other people had left comment in visitors book about this too. Apart from the above, a great cottage.

  Reviewed by Barbara4.1★Jun 2018

• "Details of the cottage are 'estate agency style' - couldn't fully review using street view before booking."

  Well located for walking East of Hadrian's wall. Felt homely. Nice pub - easy walking distance. Optimistic parking for 3 cars, 2 was a push because of the gate and borders. The garden was rather unkempt and not appealing for sitting out with cars, bins etc. Garden in one photo is at the back and the cottage has no access to it. Cosy and mostly good, but little things missing like tea towels and extra loo roll (found in locked cupboard) and no oven glove (not worth bothering the managing agent for but irritating). Wine and biscuits a nice touch on arrival.

  Reviewed by Peter3.4★Jun 2018

• "We had several meals at the Crown pub just up the road, can recommend the food and friendliness there."

  Reviewed by Lynne5.0★May 2018

• "Excellent base to explore Hadrians Wall area of Northumberland."

  Cottage situated in lovely village. The property owner quickly resolved any problems we had.

  Reviewed by Christine4.7★May 2018

• "The location of this cottage was very rural and ideal for our purposes, will be making a return visit at first opportunity."

  Reviewed by Michael4.4★Oct 2017

• "Lovely area,interesting historical sites,and Hexam Cathedral worth a visit"

  Reviewed by Ruth4.4★Sep 2017

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