Helm Crag

62 Customer Reviews

• "Returned to Helm Crag for yet another visit."

  Still the same high quality. Each visit there have been improvements and updates. Nothing looks tired.

  Reviewed by Iain5.0★Nov 2024

• "Spectacular views Very well presented, comfortable apartment Lots of extra ..."

  Spectacular views Very well presented, comfortable apartment Lots of extra touches much appreciated Will definitely be booking again

  Reviewed by Jane5.0★Oct 2024

• "Property clean and tidy internally, a small thing, but only one red wine glass!"

  Externally, the path up to the flat needs some attention. Some loose and rocky steps and the path surface has generally seen better days.

  We're pleased to hear that you found Helm Crag clean and tidy. We do apologise that, on changeover, it was missed that you only had two white wine glasses and one red wine glass. You will be pleased to know that has since been rectified. The path and steps have been checked since your stay and we're pleased to confirm that all is well regarding the surface etc. The path and steps would have been jet washed earlier this year but unfortunately this has not been possible to date because of, primarily, bad weather through spring and summer. This will hopefully now be done in the next few days. Property Owner

  Reviewed by Richard3.8★Sep 2024

• "This is a brilliant appartment attached to a victorian mansion (which has other holiday lets) with fantastic views over Grasmere lake through a massive picture window."

  We've stayed here loads of times, Alan is a great host, it's clean , comfortable bed, kitchen has everything. Only downside is that the WiFi doesn't work very well

  So pleased you've enjoyed another stay at Helm Crag. We're sorry to hear you experienced a slowness in the WiFi. The speed has since been checked and you'll be pleased to know it's back to normal Property Owner

  Reviewed by Dickie5.0★Jul 2024

• "First time visiting the Lake District and an excellent choice choosing Helm Crag for our stay, the apartment was clean and everything you could need for your stay was provided including food for the red squirrel who visited most days, and one day even a visit from a red deer."

  The view from the apartment is fantastic through a large picture window. Very quiet and relaxing, would definitely book again.

  Reviewed by Garry5.0★Jul 2024

• "Our third visit on the trot, never fails to enhance our holiday in the lakes."

  If ever there was a place built for relaxation then this is it

  Reviewed by Philip5.0★Jun 2024

• "Helm Crag is a beautiful apartment, well equipped and furnished with the advantage of fantastic views."

  It is also well located just outside the village with private parking. The only downside is the steep walk up the hill then steps to access the accommodation but there are walks onto the fells from the front door. Would definitely recommend to friends and family.

  Reviewed by William5.0★Jun 2024

• "We loved Helm Crag."

  Cottage was lovely. We had everything we needed and had a very peaceful and restful time there. The window view over the lake made it special. We enjoyed our glass of wine and the view. We loved the location and the walks just outside the back gate. Grasmere is a lovely village lots of nice places to eat and drink. We had a really good time and would highly recommend. Sarah

  Reviewed by Sarah5.0★Jun 2024

• "Very nice cottage with everything required for a relaxing stay."

  Beautiful walks from the doorstep although quite an incline home from Grasmere village. Very clean and a wonderful picture window in the lounge with fantastic views over the lake. Highly recommended. Thanks to the owner for the bottle left on arrival which was most welcome. Les & Jan

  Reviewed by Les5.0★May 2024

• "The apartment had everything you could possibly need."

  it was very clean and comfortable . It is very close to Grasmere. we parked the car up when we arrived and didn’t move it again until we left the week after. The local area is lovely for walking. we were very lucky with the weather. And my husband especially enjoyed the very Loud, low military aircraft flying in the area. Thankyou to the owners for sharing their lovely apartment ( and the bottle of prosecco) We are already looking at available dates to return.

  Reviewed by Diane5.0★May 2024

• "Helm Cragg is a stunning property."

  Beautifully decorated and maintained and has everything you need for a perfect holiday. The grounds are amazing and the bird life spectacular. A hidden little gem. Ideally situated just outside of Grasmere and in easy location for the bus and many fantastic walks. The bottle of chilled Prosecco waiting for us in the fridge was gratefully received. We will most definitely visit again.

  Reviewed by Kim5.0★Feb 2024

• "Really lovely place to stay."

  Perfect size for a couple and a dog, with lots of creature comforts and beautiful views. Very well kitted out with a new bathroom done to a high standard. Lots of amenities on the doorstep just a short walk into Grasmere, with a bus stop just at the bottom of the hill for connections to anywhere in the Lakes. Really perfect location. Would definitely recommend to others, and would stay again.

  Reviewed by Andrew5.0★Feb 2024

• "What a beautiful apartment!"

  Already booked for another stay later this year. Although previous occupancy had a dog, hairs were still evident but having owned dogs ourselves for over 54 years we appreciate they are hard to eradicate! Previous occupancy had also failed to replace a cracked glass but as I managed to break two myself, all three were replaced. The wildlife from the window (s) was superb! Will need a lot more bird/squirrel food bringing in November! Thank you Alan and Suzanne

  We're so glad you enjoyed your stay at Helm Crag and so pleased that you're coming back later in the year. Very sorry I missed some dog hairs and a cracked glass when cleaning Helm Crag before your arrival. Thank you for replacing the broken glasses; very much appreciated! Property Owner

  Reviewed by Richard4.7★Feb 2024

• "A perfect accommodation."

  Absolutely everything you would need is supplied and an excellent picture window. Very comfortable throughout and in a throughly delightful spot with plenty of walking from the door,

  Reviewed by Penny5.0★Jan 2024

• "Fantastic property."

  Beautifully furnished, very clean and brilliantly located. We will 100% be returning. Thoroughly enjoyed our week. Would definitely recommend staying here.

  Reviewed by John5.0★Jan 2024

• "Well appointed cottage with a great view from the lounge window over the lake."

  Very comfortable bed and hot powerful shower. The little extras Kitchen roll, Tin foil, washing up liquid and other toiletries were a bonus as I usually have to buy these based on other cottages we have stayed in. Also got chance to see the Red squirrels on the bird feeder. Would be nice to stay in the summer months to enjoy the view into the evening.

  Reviewed by Janet5.0★Dec 2023

• "Helm Crag is a lovely property in a great location overlooking Grasmere Lake."

  A fabulous place for a couple to stay with or without a dog. Ours loved his stay! The property is well furnished and comfortable with a great bathroom. We will have no hesitation to return one day.

  Reviewed by Jon5.0★Dec 2023

• "5th visit! which should say it all."

  Didn’t have the best of weather, storm Debi rattled through but I was comfortable and it was nice watching the changing weather through the living room window.

  Reviewed by Iain5.0★Nov 2023

• "The property is lovely and so well looked after it was an absolute treat to stay there."

  Reviewed by Kim5.0★Sep 2023

• "Excellent accomodation."

  Spotlessly clean and everything you could need for a self catering holiday. View terrific from the picture window. Plenty of fun watching the squirrels and birds in the garden. We hope to return to Helm Crag in the near future.

  Reviewed by David5.0★Sep 2023

• "This was the second time we have stayed at Helm Crag and we found it excellent."

  The facilities were perfect, the decor and fittings were modern but in keeping. Everything was clean and tidy on our arrival, the living room seating was really comfortable as was the bedroom. The view from the living room window was wonderful even on a dull day. If you have an interest in wildlife, there are a multitude of birds to be seen through the kitchen door, a selection of tits, nuthatch, Robin and Jackdaw. There are two chairs and a table outside which is a great spot for enjoying a morning coffee or an evening glass of wine. What’s not to like?

  Reviewed by John5.0★Sep 2023

• "What is not to like?"

  superb

  Reviewed by Philip5.0★Aug 2023

• "A lovely apartment with great views from the window."

  The apartment was very comfortable and well equipped. The property is in a great location with walks from the door. The property did smell of dogs when we first arrived perhaps as we do not have dogs we noticed the smell so windows were opened. In all other cottages we have stayed a pint of milk is usually supplied for a nice cup of tea on arrival after a long journey. Sadly here that was not the case.

  We're so sorry Helm Crag smelt of dogs on your arrival which we hadn't noticed when we prepared Helm Crag in the morning. We would normally leave windows open but the weather may have prevented it on the day of your arrival. We do have air freshener available in the bathroom if necessary. Thank you for your feedback regarding milk, we'll review this and try to come up with a solution. In the past we have left milk in the fridge but more often than not it wasn't used because so many guests don't drink cow's milk Property Owner

  Reviewed by Christina4.7★Jul 2023

• "Brilliant location right on the Coffin Trail and the walk to Alcock Tarn."

  Unbelievable gorgeous view out over Grasmere (Lake) from the picture window in the living room.

  Reviewed by Dickie5.0★Jun 2023

• "Having previously stayed at Helm Crag, Grasmere we knew how exceptional the property was."

  This second visit did not disappoint and the superb weather only served to make our stay more enjoyable. The view from the accommodation was as impressive as always and the surrounding wildlife did not disappoint. The bathroom refurbishment was excellent and tastefully done. The accommodation was clean as always and the whole property provides a well equipped and homely base from which to enjoy your holiday. Whether that be relaxing in the property enjoying the view over Grasmere or using it as a base for day hikes. The property is faultless and its positioning second to none. Consequently, we’ve had another excellent holiday staying in Helm Crag and another booking will definitely be forthcoming. Thanks to all involved.

  We are so pleased you enjoyed your stay again at Helm Crag and liked the new bathroom! Property Owner

  Reviewed by Gareth5.0★May 2023

• "The property was perfect everything you needed for your stay."

  Reviewed by Tracey4.7★May 2023

• "Fabulous apartment, beautiful views, peaceful and equipped with everything needed."

  Comfortable bed, warm, lots of extras and …… red squirrels and birds on the feeders. Loved this place, our second visit and already booked a third.

  Reviewed by David5.0★Apr 2023

• "Helm Crag is perfect, the photos really don't do it justice and the view is amazing."

  This is easily a 10 out of 10 property and we will definitely stay again.

  Reviewed by Kevin5.0★Mar 2023

• "Absolutely wonderful property - once again we enjoyed the beautiful lake view and watching two red squirrels as well as the many different birds."

  Have rebooked.

  Reviewed by Amanda5.0★Mar 2023

• "This was our second visit to this property."

  It has everything we could have asked for and no doubt we will return again.

  Thank you for your feedback. We are so glad that you enjoyed your return visit and hope to welcome you back in the future. Property Owner

  Reviewed by Bernadette5.0★Mar 2023

• "The communication with and information from Sykes throughout the booking process was very good."

  The flat was well equipped and very comfortably furnished. The provision of a range of items like cleaning items, bin bags, dishwasher tablets, washing capsules etc was much appreciated. The newly refurbished bathroom is excellent and the view from the lounge of Grasmere lake is beautiful. We had a walking holiday and there are a wide range of walks directly from the flat and also out of Grasmere, which is a 15 minute walk away. The location and flat are well suited to taking a dog. Our Labrador had a great time.

  Reviewed by Philip5.0★Feb 2023

• "Fabulous flat, thoughtfully equipped, great views of lake and woods (woodpeckers every day)."

  Reviewed by Richard5.0★Feb 2023

• "Fantastic location and great views of the Lake."

  Comfortable and well equipped flat. Listing ought to make car parking limitations clearer.

  Thank you for your feedback, we are delighted to hear of how much you enjoyed the property. We are sorry to hear you found parking limited, we note you parked in the visitors spot during your stay. In the property, there is also information on parking and the current spaces to use. We do hope you will visit the property again. Property Owner

  Reviewed by Mark4.4★Nov 2022

• "Great place to stay, everything you need, would def stay again, amazing view"

  Reviewed by David3.8★Oct 2022

• "Our second stay at Helm Crag."

  Have rebooked for next year. Wonderful place.

  Reviewed by Amanda5.0★Oct 2022

• "This was our first visit to Helm Crag, but it certainly won’t be our last!"

  The apartment is well maintained, beautifully decorated and extremely comfortable. The view from the lounge through the picture window is to die for. Unfortunately we didn’t get to see a red squirrel but the bird life was abundant. The only downside was the weather which was inclement. On a personal note, we were able to meet the owner who helped me out with a football conundrum which was unexpected.

  Reviewed by John5.0★Oct 2022

• "An absolute jewel hidden away above Grasmere, readily rebooked for August 2023, super view across to Grasmere Lake through huge picture window, delightful outside space with a plethora of wild birds and if lucky visiting Red Squirrels visiting the feeders."

  Internally, very clean and comfortable, with enough reading material and games to entertain on those wet days, an all round great holiday apartment

  Reviewed by Philip5.0★Aug 2022

• "A fantastic property everything you need is there."

  The view from the lounge window is stunning over lake Grasmere. There is plenty of lovely walks for those who enjoy walking. Would definitely recommend this cottage for a lovely relaxing holiday.

  Reviewed by Heather5.0★Aug 2022

• "We had a delightful stay in Helm Crag."

  It was equipped with everything we needed and had a wonderful outlook over Grasmere Lake. We took advantage of the outside seating area watching the red squirrels and birds visiting the feeders. Really enjoyed having walks from the door to Alcock Tarn, the Coffin Road to Rydal and White Moss for a walk round Grasmere. We would definitely return.

  Reviewed by Karen5.0★Aug 2022

• "Liked the location and quality contents."

  The view was great to wake up to, only matched by the red squirrel and variety of birds seen from the kitchen every day. Appreciated the welcoming Prosecco, and nuts for the squirrels! With great walking from the door we rarely used the car! Very happy! Andy

  Reviewed by Andrew5.0★Jul 2022

• "Helm Crag (part of Wood Close) is absolutely brill - we've stayed there many times now."

  Location is absolutely perfect - you can go out the back of the garden straight onto the Coffin Trail, or on the path up to Alcock Tarn (or the back path round to Butharlyp Howe and thence to Easedale). The flat itself is beautiful

  Reviewed by Dickie5.0★Jun 2022

• "Great Apartment!"

  View of the lake, birds demanding feeding and of course the red squirrel. Very private outside chairs and table. Well equipped kitchen, very comfortable bed and good water pressure for the shower!

  Reviewed by Sarah4.7★Jun 2022

• "Just returned home from a great week in Helm Crag."

  The property is of high standard and the pictures on the website don’t fully do it justice. The views are stunning and the position of the property is perfect for forgetting the car and walking everywhere! The amount of wildlife that visited only further served to make a stay inside more enjoyable. So much so we invested in extra peanuts for the squirrels that served to attract other wildlife which was a joy. The only thing we missed was a teapot in the property to make flasks of tea when out walking but not enough to stop us rebooking another week before we left!

  We're so pleased you enjoyed your stay so much at Helm Crag. Please accept our apologies for the missing teapot. This has now been replaced! Property Owner

  Reviewed by Gareth5.0★May 2022

• "Our stay at Helm Crag was wonderful, as always."

  The view is amazing, the interiors beautiful and walks from the doorstep aplenty. The wildlife outside the door is delightful but didn't stop the dog being able to cool off in the shade (on lead!) after a long walk. We really loved our stay and to stop the holiday blues, booked our next week in Helm Crag before leaving. Can't wait to be back!

  Reviewed by Danielle5.0★Apr 2022

• "We absolutely loved the apartment."

  The decor was really special, with a kind of cheerful vintage feel, it felt really cosy straight away. The view from the lounge window of the lake and mountains was spectacular. We regularly saw red squirrels outside the kitchen door. Very comfy bed, great shower and bath. Really good dvd selection, well chosen walking material and even an OS map specially printed centring on the property. Loads of walks from the door and a 10 minute walk to Grasmere village. Just perfect really, we are booking again for next year.

  Reviewed by T5.0★Mar 2022

• "Clean, comfortable and well equipped."

  The addition of usb charging sockets was very welcome as everything nowadays seems to come with charging via usb. When reporting a problem that was out of the owners control he made contact within an hour and kept me informed.

  Reviewed by Iain5.0★Mar 2022

• "Helm Crag is absolutely fantastic in every way."

  Great views from the picture window, perfectly situated for walks, very high standard of all decor and fittings . Comfortable bed. WiFi a bit hit and miss . The cottage is perfect, but I only gave Heart of the Lakes 7 because your website no longer works properly

  Thank you for your lovely review and that you had another enjoyable stay at Helm Crag. Our next guest also reported the WiFi problem to HOTL on his arrival and it turned out that there was a fault on the line which BT has now fixed today (21st March) Property Owner

  Reviewed by Dickie5.0★Feb 2022

• "This cottage is just right for two: clean, comfortable and modern with an all-important view of the lake."

  We've been coming to another apartment in this complex for many years and I think this one is probably the only apartment to have its own private garden. Two points: there is a stale smell throughout which we traced to the washing machine; and one toilet roll for two people for a whole week is never enough - rather niggardly when you consider what goodwill one extra toilet roll would generate.

  Thank you very much for your comments Mr Chapman and for taking the time to let us know your thoughts. We are pleased to hear you enjoyed your stay at Helm Crag and rated it highly. We haven't had any reports from previous guests or the owners (who clean the property weekly) of any stale smells. If we had known we would have informed the owners immediately to resolve and make your stay more comfortable. With regards to the toilet roll, we aim to provide a goodwill gesture of one per bathroom as we are self catering. Once again thank you for feedback and we hope to see you again in the future. Property Owner

  Reviewed by Tom5.0★Feb 2022

• "This was my third visit to the property."

  Warm, comfortable and well equipped. The addition of a stand alone microwave since my last visit is a nice touch. Views from the property are superb and red squirrels feeding less than 10 ft away from the kitchen door !

  Reviewed by Iain5.0★Nov 2021

• "The most perfect ‘home from home’!"

  The view from the picture window was amazing. Two red squirrels paid us visits every day, and we also saw deer in the grounds too. The apartment was very comfortable with every thought gone into making it a perfect stay, even down to the torch to use at night to let our little dog outside. Highly recommended and would most definitely return…

  Reviewed by Carole4.7★Aug 2021

• "This is the second year we’ve stayed at Helm Crag and have already booked again for next year."

  Red squirrels and the amazing view make it a perfect place to stay!!

  Reviewed by J5.0★Aug 2021

• "Excellent accommodation with nice private outside space."

  Would certainly stay again as everything provided

  Reviewed by David4.7★Jul 2021

• "One of the best views of Grasmere lake we've had from a cottage."

  Huge picture window with views. The path from the car had steeper /more steps and a slope more steep than described in the cottage's description. Some of the steps were quite high. Struggled on arrival with suitcase and shopping as have kneeand back issues. path was a bit overgrown, cut back later in the week, could have done with more.

  Reviewed by Geoffrey4.1★Jun 2021

• "Helm Crag is a delightful self-catering bolt-hole, beautifully designed within, and perfectly situated for all the best walks."

  Plus, guaranteed sightings of red squirrels in the gardens!

  Reviewed by Dickie5.0★Jun 2021

• "We just love it here, will book again"

  Reviewed by Dave5.0★May 2021

• "I have already answered this survey."

  However, the accommodation was excellent, the view an absolutely joy. The only thing I would say is that perhaps access to the property should be a little more specific before people book because older or infirm clients would find it rather a challenge.

  Reviewed by B5.0★Apr 2021

• "A lovely place to stay."

  Perfect for a couple and a dog!

  Reviewed by Phil5.0★Dec 2020

• "Excellent holiday accommodation - literally best Cumbrian visit ever - and BIG thank you to office staff for sorting out our Tesco grocery delivery problem."

  Food arrived as we arrived at Helm Crag. BRILLIANT.

  Mrs BriggsDec 2019

• "Second time staying, really nice property with good facilities and location"

  Mr FawcettDec 2019

• "Helm Crag, Grasmere, quite possibly the best place we have ever stayed at in this country, LOVE IT!"

  Mr TaylorDec 2019

• "Helm Crag was a beautiful property."

  I felt so at home there. I loved it so much that I have booked again for next year.

  Ms WarnerDec 2019

• "Well appointed and good position"

  Mrs HaleDec 2019

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