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"Very nice lodge in quiet location with only a two minute walk to the jetty area"
Reviewed by Ian5.0★Jul 2024
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"We had a great time."
The lodge was lovely - nice, modern decor, very comfortable (including the beds) and well equipped for a self-catering holiday. Great location too. We will definitely come back.
Reviewed by Julie4.7★May 2024
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"The overall look of the lodge is very dated & needs updating, the toaster blew the electric & we had to go out side under the lodge to put it back on, the beds need replacing as not comfortable,, some of the cups had chips in them, they were plenty of pots & pans, the dining table chairs are very squeaky, the mat at the patio doors need replacing as it’s disgusting."
We have stayed at white cross bay over 20 times & the other lodges were a lot nicer than this lodge.
The overall holiday was lovely as the views of the lake, which is a few minutes walk are stunning, the pool is ok a bit pricey as the price that was sent to us was completely different when we booked.
We are sorry to hear the lodge was to to your taste. Over the winter we have replaced the decking, refreshed the paint work, grouted the bathrooms and replaced all the mattresses, therefore can only assume personal taste came onto play as not had comments about being dated before. Sykes will be retaking photos at the end of April.
We take on board the comments about the mat, now replaced with a more robust rubber mat. The toaster and cups will all to be replaced this week.
Parkdean update their charges for use of site facilities annually. This is not in our control, however we will make sure this years costs are updated in the property details.
Glad you enjoy Wxb and hope you enjoy many more visits to the site and are sorry our lodge was not to your taste.
Property Owner
Reviewed by Lisa3.1★Mar 2024
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"The lodge was well equipped with everything you could possibly need."
A fantastic location and very comfortable. We thoroughly enjoyed our stay.
The clothes rail dryer was broken and the toaster blew the electrics but apart from that all seemed to work well. We found the fuse switch easily enough with the instructions in the lodge.
Reviewed by Melanie4.4★Jul 2023
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"Great location and facilities but overgrown with tree's so little sunshine got through."
Decking and fencing could do with clearing and repainting.
Reviewed by Paul4.7★May 2023
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"Had a lovely break but lodge really needs a good spring clean."
When we arrived it didn't look as if it had been hoovered, it became apparent why when I tried to hoover up and the hoover had no suction at all. Under beds and sofas as well as main areas. Makes all the difference to a guests stay and if they return again.
Reviewed by Michelle3.4★Apr 2023
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"Property starting to need maintainence."
Decking urgently needs pressure wash and hot jets come loose when operating. Minor cleaning issues inside property.
Reviewed by John3.4★Apr 2023
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"This is our second time staying at Claife view lodge in a year."
Fantastically equipped kitchen. Lovely decking with hot tub. BBQ. Quality linen and towels. Can’t fault the lodge at all.
On site entertainment was lacking this time around and we arrived later in the year than last year. But lovely comfortable place to stay
Reviewed by Jeannine4.4★Mar 2023
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"Gorgeous lodge very clean and warm."
Only issue was electric fire didn't work. Hot tub fantastic spent ages in it. Would definitely recommend this lodge and would book again. Was like home from home.
Reviewed by Rachel4.7★Dec 2022
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"Well equipped Lodge maybe more hooks for hanging around the lodge and outside for the hot tub"
Reviewed by Catherine4.4★Nov 2022
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"The cottage could do with a good spring clean."
There weren't enough forks and spoons and there was no information about anything - could have done with some information about how to work the hot tub, TVs, how to leave the lodge, bins and recycling etc and some info about the site - just a simple folder would have helped.
The cottage itself was a great place to stay for a week and great location to visit lots of places in the Lake District.
Reviewed by Charlotte3.4★Aug 2022
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"Really lovely lodge in a nice quiet setting with decking and hot tub."
We had a very comfortable 4 night stay exploring the local area and relaxing in the lodge. Hot tub was brilliant in the evenings. Very nice layout and open plan area. Hot tub maintenance guy visited twice a day which meant the water chemicals were checked and maintained perfectly. Walking distance to Brockhole which was very handy and loads of activities there for all ages, kids loved kayaking.
Only slight downside was our kids found the single mattresses a bit uncomfortable, possibly a mattress topper would make a huge difference.
Reviewed by Fiona5.0★Jul 2022
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"We had a pleasant stay at Claife view lodge, however, there were a few area's which were disappointing."
There were cobwebs on the ceilings in most rooms. The main bathroom was dirty looking with black mold around the edges of the bath. The decking and hot tub are definitely in need of some attention or upgrade. All in all for paying £1500 for a week I would expect the lodge and outdoor areas including the hot tub (and cover) to be pristine. Definitely not value for money.
Reviewed by Colin3.4★Jun 2022
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"Lovely well equipped lodge, nice and clean had everything we needed
Beds were comfortable and lived the hot tub"
Reviewed by Susan5.0★May 2022
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"Excellent stay absolutely loved it."
Boiler was leaking a bit but I think you knew about that as there was a bucket on top of towels on the bottom of the cupboard to catch the water. That didn't spoil the stay in anyway. Would recommend to anyone
Thank you. We are having a persistent issue with the boiler. It has been attended too again recently but is proving challenging !!
Property Owner
Reviewed by Brian5.0★Mar 2022
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"Really lovely lodge in a beautiful quiet setting."
Perfect for our weekend getaway. The lodge was fully equipped with everything we needed and the hot tub was the icing on the cake!
Thank you and sorry to hear about the boiler, it has been fixed recently but obviously not solved the issue. Our cleaners made us aware and we will get the engineer back
Property Owner
Reviewed by Fiona5.0★Mar 2022
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"Fantastic lodge."
Better equipped than my own home. Lovely hot tub. Comfortable beds. Crisp clean linen and towels. Lovely.
We’ve already looked at booking the same place again next year. Didn’t want to come home!
Thank you
Property Owner
Reviewed by Jeannine4.7★Mar 2022
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"We were pleasant surprised by how well equipped was the lodge, beautiful view from the patio and amazing hot tub."
The children were happy to have toys to play with , the brochures were very helpful and was happy to find so many other things to entertain ourself . We spend a wonderful time there and most definitely will come back.
Thank you for making our holiday amazing.
Reviewed by Ozana4.7★Oct 2021
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"A beautiful lodge in an excellent location for exploring the Lakes."
Pleasantly surprised by the decor, comfort and how well the lodge was equipped. Loved the hot tub after a hard day walking. Wonderful holiday!
Reviewed by Nicola5.0★Oct 2021
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"It was very disappointing the you state that you can have a Park facilities pass for £15 per cabin, and then when we arrived they charged us almost £10 per adult and wanted nearly £7 per child."
They had changed their pricing after we had booked and would not accept our booking agreement, very disappointing customer experience. On top of that, it was not worth the price we ended up paying. On a positive note, the cabin was everything we expected, enjoyed by all of the party, the only negative would be that the beds could be more comfortable.
Reviewed by David4.7★Aug 2021
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"Holiday was just what we needed, loads to do within a few miles so great base ..."
Holiday was just what we needed, loads to do within a few miles so great base for a holiday, nothing to do with lodge but had to pay £15 at parkdean for clubhouse only used it once to expensive, but each to there own that's what we thought,, can't wait to go back next year,
Reviewed by Brian5.0★Oct 2020
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"A folder in the property giving local information would be helpful."
Reviewed by Karen3.8★Sep 2020
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"We had a great time when visiting the lodge, hot tub was great and well ..."
We had a great time when visiting the lodge, hot tub was great and well maintained, only criticism would be fridge could have been cleaner, but we thoroughly enjoyed ourselves
L Cochran
Reviewed by Lynne4.7★Sep 2020
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"This cottage really was a home from home with a hot tub which was checked twice every day."
There were lots of little touches such as a supply of kitchen products ie dishwasher tablets and a generous supply of white fluffy towels. We loved our little break and will definitely book again
Reviewed by Angela5.0★Sep 2020
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"We arrived at 1500 and the cleaners were present, relaxing on the sofa !"
!! Finally got in at 1545 without a single acknowledgement that we were Even there, no apology or anything. Inside was well equipped and clean.Outside was a different matter, decking had not been cleaned for some considerable time with moss etc in some areas, Brambles Were encroaching the decking area, no attempt Was made to clean any outside furniture. BBQ was dirty & had to clean prior to use. The hot tub service technician was very pleasant and helpful.
Reviewed by Edward3.8★Aug 2020
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"The lodge was well equipped and located."
The park had plenty for everyone to do and so close to local attractions.
Reviewed by Craig4.4★Jul 2020
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"It was very comfort, highly clean and well equipped."
Nothing wrong at all. All what you need is there.
Highly recommended for families upto 6 people.
Staff were very helpful and supportive for what you may need during your stay.
Windermere and other attractions are very close.
Reviewed by Al-fadhal5.0★Mar 2020
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"Fantastic service booked literally the day we went due to holiday abroad being cancelled."
Staff friendly and helpful and the lodge was amazing I
Reviewed by Joan5.0★Mar 2020
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"We had a fantastic stay and the lodge is beautiful."
We will definately be back very soon.
The little touches such as the spoons and plates for toddlers and the ice in the freezer were great.
Reviewed by Gemma5.0★Dec 2019
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"The accommodation is amazing!"
! So incredibly comfortable, and everything you would need. We so wanted to move in!!
New double mattress is much needed. The one there sags on one side. Cleaners need to go around with a feather duster, just a few cobwebs, but I can't really talk!! And perhaps a few instructions on the fire, dvd player, etc.
Reviewed by Paula4.4★Nov 2019
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"Lodge was beautiful couldn’t fault it at all, a little disappointed that we couldn’t use the bbq, there was a note up asking for all holiday makers to clean it after they used it , but unfortunately this hadn’t happened."
Looked like it hadn’t been clean for 3 months which is just lazy as there was cleaning stuff supplied at the lodge to clean it. There was also a build up of old used disposable bbq’s left there in bin bags, but this wasn’t a fault of yourselves, I will only book holidays through Sykes and have recommended yous to family, we’re already browsing the site for another get away
Reviewed by Jennifer4.7★Aug 2019
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"Lovely place."
The showers could do with being more powerful but other than that we couldn’t fault it.
Reviewed by Natalie4.7★Jun 2019
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"This holiday lodge had everything you would want."
Reviewed by Vicki5.0★Dec 2018
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"Claife View Lodge - Ambleside 77
We stayed here for a weeks holiday in November
2018."
This was booked through Sykes Cottages as the lodge is privately owned.
On arrival the lodge was freezing cold, the heating had not been on for days and it would have been nice and welcoming, to arrive to a warm lodge especially this time of year.
The lodge did not appear to be very clean. The basics were fine; clean bedding, clean toilet and shower, and main floor areas ok. We moved the coffee table to make more space for our little baby and noticed the rug was quite stained and the part of the rug under the coffee table had not been hoovered for a while! We attempted to hoover ourselves but the hoover was pretty useless.
The bathroom door handle was broken and we reported this 2 days after our arrival, and it was finally repaired the day before we went home. There wasn’t much storage in the kitchen as the cupboards were all full of kitchen equipment (not sure it was all necessary!) so we stored stuff on top of the kitchen cupboards only to discover it was thick of dust and very greasy. We noticed that the extractor fan wasn’t even connected to anything. Skirting boards were grubby especially near kitchen bin, so we cleaned this ourselves. (Who wants to clean while they are on holiday?!) There was lots of dirt and old sweets etc under both sofas. The shower screen leaked everytime you used the shower and the grout/sealant was mouldy in places. We found a hairball on top of bathroom cabinet and hairs/dust behind bathroom door. We found food smears on inside of curtains in living room, and inside of windows were covered in fingerprints. Decking area could do with a jet wash after the summer.
We reported these issues to Sykes Cottages when informing them of the broken door handle. The cleaning team did visit the following day and cleaned the floors, removed hairs from behind door and left fresh towels but did not action the other issues. However, it did make us feel a little more comfortable about staying there the rest of our holiday.
We had an ok holiday, the site is nice, clubhouse is canny, and the site is in a great location. However, this lodge needs a deep clean and a bit of TLC asap! Hopefully no one else will feel the way we felt while staying there, or have to do their own cleaning whilst on holiday, and that the owners of this lodge have dealt with all the issues we informed them of!
Lastly, the third bedroom is quite small, with no cupboard space and is definetly a bedroom for children. I don’t think the lodge is really suitable for 6 adults.
Reviewed by Rachael2.2★Nov 2018
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"We arrived at white cross bay after the designated check in time, but still had to wait over an hour to access our accomadation as cleaners were still busy."
This was not acceptable as we had a tired toddler in our party. When we did get in to our lodge we found it wasn’t cleaned to a very good standard, cobwebs in the bedrooms, and under sofas had not been vacuumed, as were still dirty. Also there was six of us in our party, so we expected enough towels for us all, however this was not the case as there were no towels left in master bedroom, this was very disappointing, we asked at reception for extra towels but were told that they did not provide any linen for our lodge, so we had to go out and buy towels, this was very inconvenient. Beds in one of the twin rooms were very uncomfortable and the sheet provided on one bed was awful and not a proper sheet. We have booked with Sykes before and were pleased with our accomatation, but were disappointed this time so will think twice before booking again, especially for the price we paid.
Reviewed by Susan2.2★Aug 2018
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"Fantastic lodge, in a excellent location."
The lodge exceeded our expectations beds were very comfortable and hot tub was definitely a added extra to enjoy. Spotless and would highly recommend. The park do require for you to book in for swimming at busy times but never was a issue and always managed to being able to book on!
Reviewed by Michael5.0★Jun 2018
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"The hot tub was glorious."
Well maintained easy to use. We made sure that we did adhere to all the hygiene notices and it was also serviced whilst we were there. The kitchen was well equipped. Beds comfortable. The location was great and it was ideal for our two grandchildren. All in all a lovely place to be. I know you had no control over this, but our weather was FANTASTIC all week.
Would recommend Whitecross Bay Resort and Claife View Lodge to anyone.
Reviewed by Brian4.1★May 2018
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"A lovely lodge on one of the best spots on the site."
A real home from home, in fact I think I could live there!
Reviewed by Cheryl4.8★Oct 2017
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"Great communication from yourselves, fantastic accommodation and a great location."
An excellent week with no issues whatsoever.
Reviewed by Alan4.8★May 2017
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