Applethwaite View

27 Customer Reviews

• "We were freezing cold in the living room and only stayed one night because of that."

  I was very disappointed that we couldn't turn the heating up, it spoiled our trip which was for my husband's 65th birthday.

  Thank you for your feedback. We are sorry to hear that you found the property cold. All guests are provided with our out of hours contact number and had you made us aware of your discomfort, we would have attended and remedied this for you. Property Owner

  Reviewed by Jayne2.2★Nov 2024

• "In my opinion Lakelovers obviously do not check up, on the properties they have on their site, whilst my stay was refunded to me in part from the actual owner of the cottage, Lakelovers refused to refund my booking fee for the property they promote yet know about the problems with the rental from reviews left over 2yrs ago with the exact same issues."

  They also promote a property with out of date PAT tested appliances something I'm aware is a legal requirement. Would I book with them again, No is the easy answer. My review is solely for Lakelovers as I stated prior, I actually dealt with the owner of the property regarding my issues & feel assured they will make they're property one to return to.

  Reviewed by Karl1.3★Nov 2024

• "A lovely home, perfect for a relaxing stay, we didn't want to leave."

  Would definitely come back for another stay in the future.

  Reviewed by Hazel4.7★Oct 2024

• "Wonderful accommodation, very comfortable and in a lovely location; however no instructions were provided for the cooker, which took all four of us some considerable time to work out how to use."

  Hi Carol, many thanks for your feedback. We are so happy to hear you had a lovely stay. We note the issues with the cooker, and have just printed off a manual to put in the visitor book. We hope this will make a difference for future stays. We hope to see you again soon! Property Owner

  Reviewed by Carol4.7★Sep 2024

• "Very impressed with the property and location"

  Thank you so much Robin! We are so glad you had a lovely stay. We hope to see you again soon :) Property Owner

  Reviewed by Robin5.0★Sep 2024

• "Wok and several pans are not compatible with the induction stove."

  Wifi does work, but it very finicky, limited in reach to kitchen area, not living room. TV needs checking Great layout, great location made all good again

  Thank you for your thoughts on your stay. We take all comments on board, and will pass them onto the relevant teams. We hope to welcome you to the Lakes again. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Mirko4.4★Jul 2024

• "There are a few things that need to be improved."

  Despite the Internet router saying connected we could not connect to the Internet using the info provided or on the base of the router. There needs to be an oven operation manual. The 2nd bedroom had loads of cobwebs especially down the side of the wardrobe and between the shower and basin. The shower in bedroom 2 needs a shower mat. I slipped several times. The blind in the 2nd bedroom could do with being replaced with a black out blind. When the sun rose you were instantly awake as it was way too bright. Neither of the bedroom tvs worked as would not connect to the Internet. The router shelf in the main bedroom needs repairing as falling off the wall. That said, the location and views were perfect.

  Hi Jacqui, many thanks for your feedback, and for letting us know of the issues you had. We have now printed off an oven manual so we hope this will help future guests. We also note that the WiFi has had some issues, we are looking into a booster to help resolve this. Thank you also for noting the issues regarding the shower, we will invest in a shower mat. Thank you again for your feedback, and we hope you enjoyed your stay :) Property Owner

  Reviewed by Jacqui3.4★Jul 2024

• "Good Morning I have just returned home after spending 3 nights in your cottage."

  The cottage itself is beautiful, however I was thoroughly disappointed at our inability to access the internet or watch television. We did speak to the people from your Ambleside office who sent out the maintenance team, they were unable to connect the internet as they said it had been cut off from outside somewhere. They then reported this to their manager who said they would contact the owner and get back to us. As yet, I’m still waiting on a return call to the only phone that could pick up a signal as the rest of us were relying on internet as two of us were visiting from Canada. My husband was supposed to be working from home and was unable to do so. We also reported a bleeping noise that went off every five minutes and kept us awake, the maintenance crew couldn’t find where the noise was coming from so disconnected the “flood system “, this didn’t rectify the problem as the bleeping still continued. I would like to suggest that the welcome pack is put on the worktop as it was in the bottom drawer and we didn’t find it until yesterday. Also it would be a good idea to have instructions on how to operate the washer/dryer and cooker. We could only get the oven to work. I was really disappointed as I feel I paid over £700 for 3 days and expected everything to be in working order. These are things I feel should be checked before every new arrival. Regards Lynn Crawford

  Reviewed by Lynn3.4★Jun 2024

• "Perfectly pleased despite a few areas which need attention , for tv watchers the sky box is not working with the dish, two small areas of painted walls are flaking , there is a slow leak in the sink area of the second bedroom en suite."

  It did not dampen our stay. The swifts,swallows, and house martins were a pleasurable distraction so tv was not essential.

  Reviewed by Susan4.4★May 2024

• "The property was very clean and well equipped."

  The heating was a problem , far too cold in the sitting room and problems with all the TV sets and internet . Whilst I appreciate the isolation of the property , there was no signal connecting Sky handset and box through the Sky remote . The office were very efficient in sending maintenance out twice bringing a convector heater and trying to sort out TV’s having visited to do this on the Monday and again on the Wednesday , I had to call the office again on the Friday regarding TVs , although declining a 3rd visit we were not desperate for a TV to watch on our last night but wanted to allow for issues to be sorted for following holiday makers . I would suggest the owners spend time sorting out the TV’s and internet , upgrading the equipment . Having 3 phone calls and 2 visits for the same ongoing issues in less than a week must be expensive calling out a maintenance team and frustrating for office staff who can only best play the hand they are dealt . Whilst the listing of three TV’ seems impressive the realisation that not even one TV worked for the week was both disappointing and frustrating The service from the office was exemplary .

  Reviewed by Sarah3.4★Feb 2024

• "The property was well maintained although there were some small cracks visible (one in front room)."

  Also it was clean but we did find a yellow balloon from the previous stay which was behind the radiator in the main front bedroom. Some cracks on the crockery too. All in all though it was very lovely and comfortable during our stay. Views from the patio were amazing and it was very cosy. We could have stayed looking at the beautiful scenery all day. We would recommend instructions for the cooker as we had never used an electric one but we did figure it out. Definitely would recommend.

  Thank you for your feedback. We will highlight the issues with the maintenance and housekeeping teams. We are glad that you enjoyed your stay, especially the spectacular view. Lakelovers Owner Team Property Owner

  Reviewed by Louise4.4★Feb 2024

• "The gutter needs to be addressed above the front door as it leaks and you get ..."

  The gutter needs to be addressed above the front door as it leaks and you get soaked while opening the door , cabling in bedroom for Wi-Fi / tv main bedroom needs to be put in a safe and tidy manor,Wi-Fi needs to be extended to the main living area TV in both bedrooms did not work , toilet in second bedroom needed securing , cleanliness,all windows needed cleaning inside and out ,cobwebs all over the property, chipped mugs welcome pack needs to include recycling information , general contact details and emergency contact details

  Thank you for your feedback and for bringing the issues to our attention. As we weren't made aware of these during your stay we were unable to resolve them to make your stay more comfortable. We will highlight your comments to the relevant teams. Lakelovers Owner Team Property Owner

  Reviewed by Jeremy2.5★Nov 2023

• "Hi, firstly we would like to say what a wonderful location the apartment is in!"

  We found a number of broken/chipped items which should have been picked up before we stayed. There were no instructions for the oven, thankfully we managed to search the internet. Again this should have been checked before we arrived. We feel you need to improve your customer service. I phoned on two separate days (Monday and Tuesday as your office was shut over the weekend) to say we were unable to get onto the wifi. It would have been nice if someone had followed up to see if we had resolved the issue. It was disappointing that we could not use the TV's in the bedrooms. We also reported that it looked like there should have been a Sky box in the master bedroom. Your maintenance team reported back to you that they agreed following a visit to look at the wifi issues. Again we should have received a call with an update. We managed to set the fire alarm off, when I phoned I was surprised that the lady who answered didn't have a full inventory of the apartment, or know how to turn it off. In the end I phoned three times. We appreciate that the building is quite old, but there appears to be damp on the walls in the fireplace in the master bedroom.

  Thank you for your comments. We are pleased that you enjoyed the location. We take all comments on board, and we will ask our Maintenance and Housekeeping Team to ensure that our high standards continue to be met. Thank you The Lakelovers Owner Relations Team Property Owner

  Reviewed by Keith4.4★Oct 2023

• "A beautiful property , perfect for our holiday plans."

  Disappointed that WIFI only available in one room. Would love to think we’ll return.

  Reviewed by Tony4.7★Aug 2023

• "Excellent stay."

  Only issue is wifi router in bedroom means the signal doesn’t reach the living room where you would typically sit. A mesh wifi like eero would solve the problem.

  Thank you for your feedback. We take your comments on board. Thank you- The Lakelovers Owner Relations Team Property Owner

  Reviewed by Gary4.7★Jul 2023

• "A near perfect cottage for a beautiful and quiet stay, with a perfect view too."

  Being in a quiet village at literal stone's throw from the Mortal Man and the Queen's head is great. We'll likely come back to this one. Only comment I could make is that the WIFI is finicky, that could take some good looking at.

  Reviewed by Mirko5.0★Jul 2023

• "Applethwaite View is beautifully presented."

  Clean and tidy and well equipped. The view is astounding and location is great for walks. If there was anything we could suggest it would be additional pillows as we prefer plumper pillows, however that truly is all we could suggest. Great stay and would 100% recommend!

  Reviewed by Aleshia4.7★Jul 2023

• "To be honest it wasn’t the cleanest a lot of cobwebs,my wife decided just to cook some sausages for sandwiches went to put extractor fan on but it didn’t work,we opened front and rear doors but it was too late smoke detector was going off."

  No paper work to tell us how to stop it as it was hard wired phoned number on my email office closed only a number for critical emergencies this was not good enough.I had to remove face of smoke detector and pull wire off but this still left lights flashing all night.Had to phone next day after very little sleep and both items were repaired but it was clear to me the extractor had not been checked prior to our arrival,this unfortunately put us off using the cooking facilities which really defeated the object of self catering.This cottage was in a great location with superb views but a simple flick of a switch to make sure something was working would have made a lot of difference sorry

  Reviewed by John2.8★Jun 2023

• "This is a great property in nice quiet location away from the tourist bustle."

  Easy access on arrival. Good communication prior to arrival. A couple of small things that would make it perfect…. Directions from different directions as the unit as seen in the pics is not visible from the road. And a few basics provided like a couple of extra toilet rolls, hand soap etc. it’s a fair distance to a Tesco for things you didn’t think to bring. Overall, though, we’d like to go back there sometime!

  Thank you so much for your kind comments. As this is a self-catering accommodation we provide a started amount of toilet rolls and it is down the owner to supply extra products. They will be able to see your review and can action on it where they feel necessary. We are glad that you enjoyed everything that the property and area have to offer. Lakelovers Owner Relations Property Owner

  Reviewed by Leonard5.0★Jun 2023

• "Perfect accommodation in an ideal location."

  Easy parking. We thoroughly enjoy our week.

  Thank you for your kind comments, we are so pleased to hear that you had a lovely weeks. We hope to welcome you again. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Stewart5.0★Jun 2023

• "We had a great stay in Applethwaite View."

  Good facilities, good bed, great view and good services.

  Thank you for your kind comments. We are so pleased that you had an enjoyable stay. We hope to welcome you back. Property Owner

  Reviewed by M.f.4.7★Apr 2023

• "This is the best property we’ve had the pleasure of staying in, in the Lake District."

  It’s warm, cozy and a home from home. We adored looking out across the valley in the mornings, and standing outside to watch the stars at night. There are endless walk and run routes from the doorstep. The property has been renovated to a very high standard and everything was thought through beautifully. We’d live here if we could!

  Reviewed by Imogen5.0★Nov 2022

• "Beautiful place and the view from the cottage was amazing but on arrival the ..."

  Beautiful place and the view from the cottage was amazing but on arrival the cottage was dirty In a drawer in bedroom was a pair of dirty Mens pants the kitchen sides and table hadn’t been cleaned the toilets well just not acceptable the bedroom carpet was filthy and the sofa in the room had seen better days dust on sky box so thick you could write your name the cobwebs and spiders in the rooms and cupboard was like great expectations a beautiful place to stay and relax if the cottage had been cleaned and looked after I had to clean before we used things and I didn’t go on holiday to clean I went to relax the cleaners came back to clean the toilet pedestals they were disgusting and they removed some of the cobwebs I will add that I received a good will payment from lakelovers

  Reviewed by Susan2.2★Aug 2022

• "We had a lovely time,super apartment in a great location."

  Reviewed by Hazel5.0★Jul 2022

• "Great view, but I do not think we would stay there again as to noisy from upstairs."

  Also no goodies ect wine, eggs. milk, as other cottages can provide. also no info on ANYTHING .

  Reviewed by Margaret4.1★Mar 2022

• "Tastefully furnished, warm and very comfortable."

  Amazing scenery !. The only problem was the bulbs in the bathroom went out on our last day. However I rang to inform you and you were willing to come and investigate. Since it was our last day we made a do. Would definitely go back to this cottage.

  Reviewed by John5.0★Mar 2022

• "The cottage is great."

  With very comfortable bed. Only problem was that the heating was inadequate. Especially in the lounge. It improved after the visit by maintenance. We had to call three times before they were sent out. The lounge was still too cold even though we were given an electric convector heater to plug in.

  Reviewed by Arthur3.4★Dec 2021

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