43 Pony Meadow

24 Customer Reviews

• "A very comfortable lodge, not spotlessly clean as we found tooth pics and sweet packets behind the bedside cabinet in the twin room and the dog managed to hunt out a pair of soiled boys boxer shorts that I presume had been hidden behind the toilet to save his embarrassment, the cleaning isn't down to the owner but I'd be having serious conversations with the company that aren't fulfilling their duties."

  A welcome pack as many have mentioned is none existent, some instructions for the electrical items but none for the boiler, a bit of online research and it was solved. Wifi isn't currently available although it was meant to be installed whilst we was staying. Mobile data was just ok. Airfryer is a handy touch along with the coffee machine. Washer dryer came in very handy along with the dishwasher, a few tablets and washing up liquid and cloths were left . The Vacumm is OK for its duties as long as you ensure it's emptied and the filter isn't clogged. There isn't a view from the lodge itself unless you're lucky enough to make use of the wrap around decking which is dangerously slippy when icy, as is the park as a whole . The park flooded in places last weekend and there isn't a dog waste bin anywhere on your walk around also take a torch as the park isn't lit at all and you don't appreciate how dark it is . The park issues aren't anything to do with the owner . There is a little site shop that sells essentials along with a restaurant and club house . The area is outstanding . The Lodge is very comfortable with plenty of towels and throws and is only 1 row back from the lake itself , board games and 3 tv's, the owner Vicky is available to contact and is very accommodating. Will definitely be returning

  Thanks for your feedback, I have sent a copy to the maintenance company and I’m very sorry it wasn’t spotless and up to standard. Parkdean are very unreliable and obviously don’t keep there promises.Hope to see you back soon many thanks, Wi-Fi now up and working correctly Property Owner

  Reviewed by Andrea4.7★Nov 2024

• "Great clean lodge with all the amenities that you need, only issue was the internet as this was virtually non existent until you got near the reception area."

  This affected the smart tv in the lounge although the tvs in the bedrooms were fine. Overall highly recommend if you’ve not got 2 teenagers with you.

  Thank you for your very nice feedback and I’m very sorry about the Wi-Fi and an external Ariel has been ordered (a bit late for you I know) Wi-Fi is a Parkdean thing it is very hit and miss. Thanks again and I hope you will give us another try Property Owner

  Reviewed by Peter4.7★Nov 2024

• "The lodge was lovely wanted for nothing the beds was very comfortable one of the ..."

  The lodge was lovely wanted for nothing the beds was very comfortable one of the best lodges we have been in credit to the owner

  Thanks for the great feedback much appreciated and come back soon Property Owner

  Reviewed by Elaine4.7★Oct 2024

• "This is a beautiful lodge, modern and clean, in a fantastic location on the park."

  It is really cosy, tastefully decorated and we appreciated the size of the sofas and master bed! A couple of small issues but nothing that would prevent us from staying here again, it really was lovely. Park Wi-Fi was an absolute no-go so make sure you have your own data if you are relying on needing Wi-Fi access and maybe a new hoover as we couldn’t get it to work for more than 2 mins and we do like to clean up after ourselves! Would definitely recommend the property to others and would return here again.

  Thank you for your excellent feedback. We have asked for an external Wi-Fi aerial but Parkdean are very slow, we do hope you come back soon and thanks again Property Owner

  Reviewed by Katie4.4★Sep 2024

• "Lovely clean lodge."

  Used as a base to explore the area. A welcome pack on what is around, emergency contact details would be useful. However there was a drawer of leaflets which we found by chance. The sharp knives had been put away wet and had rust marks on but were fine once scrubbed. It was nice to have a few dishwasher tabs and washing up liquid supplied. Just a few more wooden spoons for cooking would be useful. Very quiet place too. Thank you.

  Thanks for your feedback back, welcome pack with emergency number was left in caravan.We will put some wooden equipment in. Hope you enjoyed your stay, thanks Property Owner

  Reviewed by Daniel Roger4.4★Sep 2024

• "A beautiful cabin, spotlessly clean in a great location!"

  Highly recommend!!

  Thanks for your 5star rating much appreciated and we hope you come back soon Property Owner

  Reviewed by Bernard5.0★Aug 2024

• "Beautiful holiday home."

  Has everything u need for a luxurious stay. Would highly recommend.

  Thank you very much for your excellent feedback we are so happy you enjoyed your stay and hope you come back soon Property Owner

  Reviewed by Hazel5.0★Aug 2024

• "Caravan was exactlý as photos, spotless, home from home, couldn't fault at all."

  We were really impressed and would certainly book again. Check in was smooth, communication from booking to leaving was spot on. Thank you so much, caravan is a ctedit to you.

  Thank you very much for your 5star feedback very much appreciated and we hope you had a great holiday and you come back soon Property Owner

  Reviewed by Jeanette5.0★Jul 2024

• "Stunning caravan in perfect position on site 2 mins walk to lake and 4 mins walk ..."

  Stunning caravan in perfect position on site 2 mins walk to lake and 4 mins walk to restaurant bar and swimming pool highly recommended had a great time thanks

  Thank you for you 5star review, we are glad you had a great holiday and hope you come back soon Property Owner

  Reviewed by Lee5.0★Jul 2024

• "We loved our stay at 43 Pony Meadow in July the lodge was clean and very well ..."

  We loved our stay at 43 Pony Meadow in July the lodge was clean and very well equipped and in a lovely location will probably book again for next year Thankyou to the owner

  Thank you for your excellent feedback would love to see you back soon Property Owner

  Reviewed by Simon4.7★Jul 2024

• "Perfect location."

  Accommodation was beautiful very clean and modern. Instructions and communication was excellent will definitely book again

  Thank you very much for your great feedback look forward to seeing you again very soon Property Owner

  Reviewed by Susan5.0★Jul 2024

• "Accomodation was very modern and had all common amenities."

  However, the only WiFi available was provided by the park and was very hit and miss depending on the weather, which meant that we couldn't use the Freeview or Netflix etc in the evenings. I think we may have been willing to pay a bit more if the lodge had its own wifi. Cleanliness was a bit of an issue. As soon as we arrived, our dog was fascinated by the underneath of the sofa, and when we looked, there was a tennis ball left by the previous guests, as well as quite a bit of dust and crumbs. Under the sofa cushions were covered with hair, paper, crumbs and general dust. The blinds in the kitchen had a thick layer of dust and grease and the hob was also greasy. One of the handles on the window in the twin room wouldn't release so we couldn't open that window. Bathrooms were very nice, but small and hard to manoeuvre in and the showers are very small. Weather didn't allow us to use the veranda but we did notice cigarette ends on the stones along the length of the lodge. A welcome book would be a nice addition to the accommodation, with some local information/places of interest/location of nearest supermarkets etc. as well as some information about the lodge and how to work the heating. We did find some user manuals for the appliances hidden in a drawer but they were quite difficult to read. It was a lovely location but a bit disappointed by the points above. The kitchen rubbish bin was a little small for three people.

  Thank you for you feedback I am mortified about the cleanliness of our property and have just made a call to the company that does our cleaning a member of staff(the boss) is going do take a look now and all the issues you have raised we be addressed. We have asked for an external Wi-Fi Ariel and have been promised this will be done.Thanks Property Owner

  Reviewed by Alan4.4★Jun 2024

• "The property was modern and had everything we needed for an excellent holiday at the Lakes."

  It is very close to Windermere and easy access to town for groceries if you're on a budget. The property seemed well maintained and the only issue we had was the twin room window didn't open leaving it a bit warm. Cleanliness on the whole was good with the understanding the cleaners have a limited window to operate. Under the cushions and sofa were in need of a clean and a few dirty dishes hidden away in cabinets by prior tenants are the only complaint but this was a quick fix with the dishwasher and vacuum available. Thank you for the peaceful stay!

  Thank you for your excellent feedback, I will have a word with the cleaners.Thanks again and come back soon Property Owner

  Reviewed by Jordan4.7★Jun 2024

• "We had looked at a couple of properties on this site and opted for 43 Pony Meadow and so glad that we did."

  It's quite a spacious place and it is in a lovely position. Quite close to the Marina. The sight itself was also lovely too and in very close proximity to where the Great North Swim was being held in which I was taking part on Friday 7th June (My Birthday) The only real downside was that there was no food availability on site after 9pm, (which isn't the fault of Sykes cottages) as after Swimming 2 miles in the Great North Swim in Windermere, neither myself nor any of my supporters were up to cooking that evening. I would consider 43 Pony Meadow again if I'm ever in the area with family/friends in the future. Thank You

  Thanks for the lovely comments Property Owner

  Reviewed by Christine4.1★Jun 2024

• "Enjoyed our stay at 43 pony meadow ,the only issues were the fact that the was no wi fi, I did ask at the site reception but was told because the accommodation wasn’t booked through park dean."

  I would have to contact Sykes, which I did, they contacted the owner who informed them to inform me to try resetting the router of which I did, but it made no difference there was still no wi fi signal. I have photos taken of the no connection of wi fi taken over several days.The others issue was the vacuum cleaner,I like to look after other people’s property and it was impossible with the vacuum in the property.

  Happy you enjoyed your stay, Wi-Fi has been a problem and parkdean are fitting an external aerial this week, I apologise profusely about the vacuum cleaner not now in good working order we will address this immediately, could you explain to Sykes your low comfort score please. Property Owner

  Reviewed by Paul3.4★May 2024

• "Couldn’t ask for more, everything we needed was there and everything was easy ..."

  Couldn’t ask for more, everything we needed was there and everything was easy from booking to the end of our stay, would 100% book this again in the future

  Thanks for your excellent review hope to see you back soon, please advise Sykes about accuracy of listing ? Many thanks Property Owner

  Reviewed by Cameron4.7★May 2024

• "Enjoyed a lovely week at 43 Pony Meadow."

  Lovely modern lodge, great location, well equiped, beds comfortable. However, on arrival, there wasn't any bedding on the super king bed, just the quilt and a blanket in a heap in the middle of the bed. Telephoned the the owner twice, who advised she would get it sorted. 45 minutes later a young man appeared with some bedding and handed it to me (no offer to actually make the bed though. Good job I had my daughter and son in law with me to do it, as I'm disabled and wouldn't have been able to manage). We are regular visitors to the Lakes. However, as not all people know their way around, a welcome book would be a nice addition to the accommodation, with some local information/places of interest/location of nearest supermarkets etc. We have always had one at the many previous Sykes properties we have stayed at, and find them an invaluable tool. WiFi non-existent. The lodge was super clean, however, a bit of attention from the cleaners is required under the couch on a regular basis. Our dogs ball rolled under there, and when retrieving it, my son in law found large clumps of dust, a crushed alcohol can, and chips.

  Glad you enjoyed your stay,will look into a guide, I will take your points up with the cleaning company, mortified about the bed and I’m extremely sorry,again I will bring this to the attention of the cleaning company and the cleaning under the sofa. Wi-Fi unfortunately is Parkdean and we have raised this before. Property Owner

  Reviewed by Elaine4.4★Apr 2024

• "43 Pony Meadow is a beautiful lodge."

  Good location on white cross bay, near to the lake. Decor is beautiful and lodge amenities are good. The WiFi for the lodge is the Park Dean site wifi which is terrible/non-existant so if you have teens who live for connection then I’d have to say ensure you book a lodge here that provides its own wifi and not the one provided by Park Dean. The water pressure was also a little low at times, again a site issue I think. The lodge itself is really beautiful. Beds are extremely comfortable. Sofa very comfortable and cosy with the fire burner. We enjoyed our stay.

  Thank you for your great feedback,we will look into our own Wi-Fi but what we pay parkdean on site fees Wi-Fi should be first class.Hope you’ll come back soon Property Owner

  Reviewed by Eleanor4.7★Feb 2024

• "The lodge was stunning decorated to a very high standard we loved everything about it !"

  ! It had all the facilities and more we really enjoyed staying here and will be back soon My only issue was the wifi the park dean wifi wasn’t strong enough so would suggest maybe a router of some sort privately thanks

  Thank you very much for you kind words and 5 star review,we hope to see you back soon thanks again.The Wi-Fi is poor and we are looking into the problem,but getting a phone signal is also difficult I think it’s because of where it’s situated. Property Owner

  Reviewed by Louise5.0★Feb 2024

• "Absolutely lovely lodge with lovely furnishings."

  Very comfortable to stay in. Beds are comfortable the only downside was beds were not made up on arrival and the duvets were not folded neatly on the bed just thrown on the bed in a heap which I would at least expect. We did not have enough bedding when we arrived trying to get hold of someone was not easy. My signal was awful in the area and did notice when I got home I did have a voicemail from them but was too late as I had to go out and buy some bedding for my daughter to use.

  I am so sorry to hear of the problems you had and will address this with the management team,I am willing to refund you for the bedding,I am also willing to offer you a free weekend,thanks for your other lovely comments please accept our sincere apologies Property Owner

  Reviewed by Hannah4.7★Feb 2024

• "Absolutely beautiful, we loved our stay at 43 Pony Meadow."

  It’s in a great spot and we really liked White Cross Bay Holiday Park. The lodge was well equipped but there was no hairdryer, this meant I had to sit in front of the fire to dry my hair! Please could you consider adding a hairdryer? There was also no accommodation guide so we had to work out everything for ourselves, which was relatively easy, but it would have been nice to have it all there to read. Some feedback for Whitecross Bay, it would be great to install some sensor lights along the paths for night time, it was difficult walking back in the dark with my elderly disabled Mum.

  Thanks for your feedback we will have an hairdryer put in the caravan,all the operations books are in the bottom kitchen drawer,I hope you will come back.I will mention to the park about the lighting. Thanks Property Owner

  Reviewed by Jane4.4★Oct 2023

• "It needs more lighting around the campsite and just in general on the front of the lodge of 43 Pony Meadow as at night, it was pitch black."

  Unfortunately we are not in control of park lighting but will mention to the park management about it, there are lights on the decking and the caravan. Property Owner

  Reviewed by Vicky3.4★Oct 2023

• "This cabin was brilliant way over our expectations so comfy everything was great ..."

  This cabin was brilliant way over our expectations so comfy everything was great would not hesitate to recommend this to everyone

  Thank you for your great comments glad you enjoyed it,come back soon Property Owner

  Reviewed by John5.0★Sep 2023

• "The caravan was (new) great with many thoughtful features."

  Nice touch providing games for kids to play with. Shame there was no view to speak of, was initially, a bit awkward to find.

  Thank you for your comments,hope you come back Property Owner

  Reviewed by David4.4★Sep 2023

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