Rydal Lodge

116 Customer Reviews

• "First entered the lodge and an awful smell met us at the door we found it was the mop and also the kitchen bin which we had to clean our self as there was all stuff at the bottom rotting away."

  The fridge and freezer was very dirty, floors not clean, bathrooms not clean, mattress protector all stained yellow when we stripped bedding when leaving. The hot tub was not clean it had leaves and flies in it and never seen one person checking the hot tub all weekend and outside around round the back needs cleaning. No instructions for the cooker or anything which was needed, boiler stopped working F1 error. Second time we’ve stayed here and would not return again a very disappointing stay.

  Reviewed by Lauren2.5★Oct 2024

• "Another lovely stay at Rydal lodge, this is our 3rd stay."

  Pleased to say the hot tub has had a refurb, no squealing noise from the jets & a new control panel. Everything in the kitchen provided for a comfortable stay. We had a wasps nest in the roof above the front door, we rang on the morning to notify maintenance & when we came back after a day out they had been out & resolved the problem. Can't wait to stay again.

  Reviewed by Sharon4.7★Sep 2024

• "We had a great stay!"

  The lodge was spotless. With some extras-the cleaning pack was very handy as was the dog towel and toy. Very comfortable with plenty of facilities. It deserves 5 stars but there were a few repairs needed - a few jets don’t work on the hot tub and a kitchen cupboard door. But my self, family and dog had a great time. The enclosed walkway around the property was idea for the dog. Would rebook!

  Reviewed by Tina5.0★Jul 2024

• "The lodge was nice, however the outdoor furniture was soaked when we arrived."

  The bedroom window in the main bedroom was faulty as in the handle was loose so it couldn’t be locked. Otherwise the lodge was lovely and comfortable

  Reviewed by Lynne3.4★Jun 2024

• "We really enjoyed our stay at White Cross Bay in Rydal Lodge."

  The super king size bed was brilliant and the lodge had everything we needed. The hot tub was big, very private and well maintained during our stay. Some reviews mentioned a loud noise coming from a jet in the hot tub but it wasn’t as bad as we were expecting. Giving 4 starts as we feel like the lodge could do with some TLC, the main bedroom window has a broken latch and wouldn’t shut properly and a kitchen cupboard door was hanging off. There was also a panel in the hot tub which kept falling off. It would have been nice to have had a larger smart TV in the living room as we only had a few channels. It would have been nice to have had Netflix or the option to plug in a fire stick. That being said, we definitely would return!

  Reviewed by Geoffrey4.7★Jun 2024

• "The property requires a deep clean, the hoover when used smells awful."

  The outdoor furniture cushions were wet through when we arrived and had mold and algae on some of them, they couldn’t be used, an outside storage box is needed to keep them dry when not in use. The hot tub pump screeches when the pump runs. The second bedroom is really dark due to the Laurel hedge being overgrown, the hedge actually scratches against the lodge when there’s a wind interrupting sleep. The outside consumer box cover was on the floor when we arrived, it had been held in place with gaffer tape, I reported this last year when we visited. It’s a nice lodge in a quiet location but requires a little tlc.

  Thank you for your feedback. We are sorry to hear that your stay at Rydal Lodge did not meet your expectations. A storage box for the outside cushions has arrived this week following your comments. Whilst the laurels do not fall under the owners purview, we have been infomred that the laurels are being cut back this week. The outside consumer box falls under the Parks remit but the owners will speak to them about this. Thank you for your comments regarding the cleanliness of the lodge, the comments have been passed on to the relevant team. The pump for the hot tub is also going to be looked at, thank you for raising it. The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by John2.8★Jun 2024

• "The lodge itself is lovely, modern decor and generally well maintained however, we had a few issues: Hot tub is well used and the plastic parts around the filter were not fixed properly to the tub and kept falling apart and floating around the tub."

  The 2nd set of jets for the back part of the tub emitted a screaming sound so we didn't use it as it wasn't relaxing with it on. Dishwasher didn't work from the start to the end of the holiday (code E-15 water supply), maintenance came to fix it but couldn't fix it. We paid for a dishwasher but ended up having to wash up in a plastic bowl in the sink (no kitchen sink plug either). Composite decking was very uneven / bowed / sagging, creating trip hazards in 3 or 4 places, the worst measured at 40mm difference in height between adjacent boards! Everything else was fine but annoying not to have a dishwasher when we paid for it, I probably wouldn't book again if the above items are not fixed

  Thank you for taking the time to leave feedback. We are sorry to hear of the issues that you experienced during your stay at Rydal Lodge. We take all comments on board, and our Property Services Team will look at the dishwasher, and the decking. The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Richard3.4★May 2024

• "We have had another fantastic stay at Rydal lodge, having stayed there in September last year it was great to be back."

  Lovely comfortable lodge with comfy sofas & a superking size bed. Hot tub is great after a days walking & private. Pool man comes every day to check it. Would definitely recommend.

  Reviewed by Sharon5.0★May 2024

• "1st time we've stayed in a lodge so much better than a caravan in terms of size & comfort, this one was done out to a high spec."

  The decking area was ideal being fully enclosed and the hot tub area was really private and got the sun in the afternoon but the tub wasn't working perfectly, the maintenance guy said they're waiting for parts from China. On the booking we were asked to call 48 hours before arrival to get the site access code, that was a nightmare, it took 24 hrs of trying to contact Sykes & the site, Sykes did eventually provide it, it would be so much easier if you just sent it automatically

  Reviewed by Christine4.7★Mar 2024

• "Beautiful lodge everything you need to make your stay lovely the hot tub was amazing at the end of day."

  Reviewed by Lorraine5.0★Mar 2024

• "We stopped at this lodge for new year we where impressed with it lovely and spacious furniture comfortable would recommend a better mattress a bit firmer and some puffer pillows for comfort and bit of thicker duvet."

  Hot tub lovely very big one of the jets kept making a funny sound when u used the jet 2 my son had to go out and turn the jet off when it came on automatically but noisy but other than that brill quiet location I would recommend it and we will return to this lodge in future time

  Reviewed by Nicola4.4★Dec 2023

• "The Lodge looks very modern and very well kept until you get to the property."

  It would be a lovley lodge and somewhere to go back to every year when visiting the lakes but the cleanliness and upkeep just wasn't up to our usual holiday standards. From the cleanliness of the whole property (I have photos) to both sets of patio doors not locking (this was also noted in a review from another person staying in September) it does not feel very safe especially with a child to have doors that do not lock. In regards to both sets of doors we had to get maintenance out 2 nights in a row who then had to force them shut and told us not to not use them for the rest of the stay. To the bedding used that must have been that old the poppers to close it had all broken (I have photos) the decking outside as noted in other reviews still hasn't been fixed causing a trip hazard. The hot tub was not emptied before we arrived as I have a photo of it with paper/tissue in still. We had to give the lodge a clean before even starting our holiday which isn't what you expect. Even the shower was not cleaned properly as there was some time of pink product looked like conditioner all in the bottom. If we where staying in a budget friendly property I wouldn't have minded as much but we even had to go out and purchase our own washing up liquid, sponges/cloths, cleaning products and black bags you expect the price we paid to at least have a couple spare. I do believe the lodge could be a lovley place to stay if you kept on top of the repairs even the kitchen bin was broken. This review sounds like I am just complaining for the sake of it but I stay in lodges 3 + times a year and I never have to clean. I would like to send all the photos across for you you see if you can reply to me please. I feel the lodge is in need of a deep clean as the price we paid to stay did not match the property. Thank you

  Reviewed by Gabriella1.9★Oct 2023

• "Stayed here for our first family holiday after welcoming our daughter."

  It was perfect for us as we could go out in the day exploring and chill at the lodge in the evening. It was a lot more spacious than we imagined. The only thing I would suggest would be to provide some washing up liquid as we didn't realise we had to bring our own so had to go buy some. Other than that it was perfect!

  Reviewed by Katy3.8★Oct 2023

• "Absolutely beautiful stay at Rydal lodge."

  The lodge was well equipped & had everything we needed. Comfy sofas & lovely super king size bed. Hot tub was great after a day walking. Would definitely book again. One set of the patio doors wouldn't shut properly when we arrived. We rang & reported this. A man came out & tied a bungie cord around handles for the night, he said someone would be back next day but nobody came back. This didn't spoil our holiday in any way but needs fixing.

  Reviewed by Sharon4.4★Sep 2023

• "Lovely lodge, all modern fixtures and fittings."

  Good space in the rooms, large decking area. King size bed was so comfy, with the added luxury of the en-suite which meant we could all get ready at the same time rather than waiting for the bathroom. Kids loved their room too. Hot tub was checked daily, window cleaner came round whilst we were there too. Only downside, the outdoor cushions were soaked, could have done with being left inside to be put out when the sun came out, and the iron wasn’t working. Otherwise perfect location and will definitely be back.

  Reviewed by Jade4.4★Aug 2023

• "The first thing that was apparent was the unpleasant aroma of dog urine that had obviously penetrated the furniture, rugs & carpets of which the 2 small plug ins did nothing to mask!"

  The kitchen lacked a sieve & grater therefore making a simple pasta meal difficult! The fencing around the decking needs attention, rotting spindles which are loose, as does the metal chairs, one of the legs had rusted through. Despite daily hot tubs checks it might be frugal to drain it and clean the black mould that has accumulated in crevices. En-suite door gets stuck, quite a panicky feeling when a door doesn't open. The shower in the en-suite also didn't enable you to change the temperature as the handle was loose, Entry code to security gates incorrect! Patio door lock very stiff and temperamental. No toilet brushes.... Unannounced visit from a window cleaner in the rain! Cupboards that left our clothes smelling musty, previous guests rubbish in draws. The list is endless. For a holiday home that has endless rules and regulations may I suggest you get the place in order first before you insist on any of these. I wouldn't return nor would I recommend considering the amount paid for this accommodation.

  Thank you for your feedback. We were to sorry to learn that your stay at Rydal Lodge did not meet your expectations on this occasion. Please be advised that upon your departure, the lodge was checked, and no smell was present in the lodge. There is sieve and grater also in the kitchen. The decking is being looked at and your comments are taken under advisement. We will ask our Maintenance Team to investigate the comments raised regarding the shower. Please be aware that the hot tub is maintained daily, and is checked 2 times a day, any issues dealt with. As per the guidelines, the hot tub is drained down, cleaned and refilled upon each changeover. We are sorry that unlike other guests who have stayed at Rydal, that you did not enjoy your time. Thank you. The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Tina1.6★Aug 2023

• "We loved our stay."

  We stayed at Rydal lodge in 2017 & we were so impressed so we opted to book again this year. Comfy mattresses, lovely decor, great kitchen amenities & clean. I cannot give negative feedback because we loved our stay, just a few suggestions. Upon arrival the code given for the barrier was incorrect. We’d driven for hours from Loch Ness so the correct code should be given as we had to go into reception to sort this (same happened in 2017). The hot tub was amazing, we enjoyed it daily, one corner the jets weren’t working. There were 3 of us so this didn’t matter but worth mentioning for future guests. In the evenings when our son was asleep we watched the tv. A suggestion would be to add a dvd player for guests as there wasn’t much on the tv & it would be useful for parents with young children. Thank you Rydal for a wonderful holiday! Wonderful memories made & we hope to return again one day.

  Reviewed by Kate4.7★Jul 2023

• "A great place to stay, the hot tub was an added bonus that we enjoyed."

  It is a good place to visit the lake district from. It is a spacious lodge with good amenities. There were a few minor maintenance problems that we reported as we did not want them being billed to us. A broken metal curtain tie that had been left on a table, a toilet seat that was very loose and a broken bin. However, these did not spoil our time at the lodge and we would book again.

  Reviewed by Martin4.7★Jul 2023

• "This lodge is beautiful, it’s very homely and modern."

  The hot tub is amazing and checked daily. The location is fab for lots of activities. I highly recommend this lodge.

  Reviewed by Jane5.0★Jul 2023

• "Overall the property is satisfactory and I would probably re book."

  The property needs a parasol on the decking area. There wasn’t any storage that we could see for the outdoor furniture cushions, some of the cushions were covered in bird droppings due to no storage. Outdoor electric supply needs fixing, gaffer tape isn’t intrinsically safe, the power tripped on our final night and it was the outside supply that tripped. We called the emergency contact number and they gave assistance straight away.

  Reviewed by John3.4★Jun 2023

• "The lodge was lovely, very comfy and clean and a great location."

  However we booked this lodge for the use of the hot tub but everyday of our stay a maintenance person had to come out and refill it, which we found out on the last day was due to a leak that the owners are aware of and parts have been requested. On the Saturday it was my daughters 16th birthday. The maintenance guy came out in the morning to refill the tub and told us he would be 20mins. In total it was 3hrs before the hot tub was useable again and we ended up contacting sykes to help us to sort it We had to make an unplanned trip out to ensure my daughters birthday wasn't spent sitting around. I would like to speak with the owners/sykes cottages re this as we should have been made aware and compensated for this as it massively impacted our stay.

  Reviewed by Lynne4.4★May 2023

• "My boyfriend, myself and our two dogs stayed here in March (forgot that I didn’t leave feedback!"

  ), and we had the best time! The lodge itself was immaculate and so beautifully decorated. Right in the heart of the Lakes, you really couldn’t get any better. Desperate to come back again!

  Reviewed by Helen5.0★Mar 2023

• "Directions to the lodge were unclear."

  Took approximately 45 minutes to find. Banister on steps were hanging off (was extremely dangerous) and the maintenance man turned up to fix it on our departure - he is not allowed to do any maintenance whilst we are in residence?! The outdoor seating area had cushions left on, they were covered in bird muck and were sodden and dirty. Hot tub was extremely difficult to get into and the jets were difficult to turn on. There were no instructions on how to use it. Seemed as if the hot tub was back to front and the correct way into it was tucked in against the fence. The inside of the lodge was perfect, couldn't fault it.

  Reviewed by Louise3.1★Mar 2023

• "We had a lovely time, the lodge was really clean and modern, but still cosy and warm, the Christmas decorations were a lovely touch as we have a 17 month old."

  The only downside was no Netflix on the TV as we were back around 4pm when it got dark. Hot tub was maintained daily and the mattress in the master bedroom was really comfy would definitely book again.

  Reviewed by Paul5.0★Dec 2022

• "Fabulous lodge."

  We've stayed on the park before and love it here. The lodge was in a lovely quiet location and exactly high standard we have previously experienced with Lake Distric Lodges. We would definitely book it again if opportunity arose . Only issue was lack of lighting around the hot tub which made it difficult to use safely once dark, which at this time of year is early. There were lights outside but the ones in that area and around the decking edge weren't working. Would have given 5 stars if this had been fixed.

  Reviewed by Deborah4.7★Nov 2022

• "Absolutely beautiful lodge inside we loved everything about it couldn’t really fault anything!"

  It had everything we could need, the only thing the cooker stopped working on our second day so we wasn’t able to cook our breakfast which was very disappointing and I think the outside could of done with a tidy/brushing up as it looked a bit messy but other than that a great stay and we would definitely return again!

  Reviewed by Lauren5.0★Oct 2022

• "Had a lovely stay at Rydal lodge, it was a perfect base for our family week away."

  The lodge decor is lovely and was very clean throughout. Having stayed at a few self catering apartments, it would benefit from a couple of dining additions, colander and placemats (to protect the lovely table) but nothing that spoilt our stay. Will definitely recommend and return again.

  Reviewed by Nigel4.7★Oct 2022

• "The lodge was absolutely lovely it was very modern and very clean, although we only used the kitchen for tea and coffee it has everything you may need if you are cooking."

  The bedrooms have plenty drawer and hanging space and the beds were very comfy with beautiful clean linen. We had a lovely stay and would certainly recommend it to anyone looking to stay at the Lakes

  Reviewed by Richard5.0★Oct 2022

• "Absolutely amazing lodge beautiful I've stayed in a few on white Cross Bay and this is by far the best one."

  Reviewed by Ryan5.0★Sep 2022

• "We hand a great stay at Rydal Lodge."

  The accommodation was excellent and the park itself had everything we needed for our stay. We will definitely be back!

  Reviewed by Alasdair5.0★Sep 2022

• "We had a lovely stay at this lodge, it was very nice and well equipped."

  It is very nicely situated and it was well located for exploring the Lakes. We would definitely recommend and return again. Thank you.

  Thank you for taking the time to leave feedback for Rydal Lodge. We are so pleased to hear you had a wonderful stay and look forward to welcoming you back soon. Property Owner

  Reviewed by Louise4.1★Sep 2022

• "On arrival inside lovely and clean but outside dirty seat broken part of fence ..."

  On arrival inside lovely and clean but outside dirty seat broken part of fence on decking had collapsed into hedge bottle tops leaves and lime wedges all over outside seating dirty and parts missing also hot tub one of jests floating around so that seat jets don’t work my wife took an hour to clean outside up phones you’re office to sort these problems out and was sorted along with loose toilet seat

  Reviewed by Martin3.4★Aug 2022

• "We spent 4 days in rydal Lodge 24 Grasmere white cross bay and wow what a Lodge it was, it was immaculate when we arrived spotlessly clean, nicely decorated,the Lodge is modern but homely the kitchen has everything you need the 2 bathrooms are lovely and modern."

  The Lodge is spacious we had 4 adults 2 children and our little dog and there was loads of space to move around ,would highly recommend this Lodge and hopefully will get the chance to return . Thank you to the Lodge owners for allowing us to stay in such a lovely place.

  Reviewed by Sandra5.0★Jun 2022

• "Well alls I can say is we had an amazing stay the lodge was beautiful and in a ..."

  Well alls I can say is we had an amazing stay the lodge was beautiful and in a lovely spot we really enjoyed r few days here and will definitely be returning in the near future thank you so much

  Reviewed by Andrena5.0★Jun 2022

• "Not the cleanest or lodges and what we paid for the weekend you would think the cleaning would be top notch."

  Reviewed by Rachel3.4★Apr 2022

• "Amazing lodge- clean, well equipped and homely!"

  The park itself is great, especially for families as the park and kids disco every night was a great hit with ours. Will definitely be returning to Rydal in the near future.

  Reviewed by Lizzie5.0★Apr 2022

• "Excellent stay we have stayed on the site numerous times but this was the best."

  Reviewed by Michael5.0★Mar 2022

• "We’ve been to White Cross Bay lots of times but this was our first stay in Rydal Lodge."

  This is a lovely lodge in a quiet area of the site, a short walk to the main complex but far enough away for a nice quiet break. The lodge itself is well equipped, comfortable and the recent refurbishment is lovely. The hot tub is great, even though it was raining!. We will definitely keep this one in mind for our next visit.

  Reviewed by Simon5.0★Mar 2022

• "We been using this lodge for last 3 years This has recently been refurbished beautifully We absolutely love coming back time after time but this was such a lovely surprise !"

  It has everything you need and is central for getting out and about . we have booked again for later in the year 100% would recommend this lodge .

  Reviewed by Karen4.7★Mar 2022

• "Lovely lodge in a fab park, lovely bar & shop on site the staff are very helpful & friendly, very spacious & everything you need for a perfect getaway, but the hot tub does need the handle fixing as it is very heavy & awkward to move."

  We will recommend to family & friends

  Thankyou this has now been fixed Property Owner

  Reviewed by Sharon4.7★Dec 2021

• "Lovely lodge,could of done with a bit better clean before we arrived(floors/carpets)but didn’t spoil our stay."

  Very comfortable & cosy.

  Reviewed by Samantha4.7★Oct 2021

• "We have stayed in Rydal Lodge for the last 4 years and love this lodge, however, this year you can really see signs of wear and tear."

  The lodges needs some TLC to bring it back to a good standard. Sadly, we couldn't use the hot tub as the lid was so heavy we struggled to lift it back onto the tub. The maintenance guy said a new arm was on order to fix this, but not being able to use the hot tub was a massive disappointment. We tried it once and thats when we knew we couldn't lift the lid back on. This hot tub is old, not all features worked on it and there are no head cushions at all. The lodge is still very comfortable and well laid out. The shower drain in the ensuite was blocked so we fixed this, but the whole shower unit needs replacing as there is a lot of signs of wear and mold around the edges, also the floor is lifting. The carpet in the bedrooms shows signs of wear also with stains. The patio doors didn't open from the dinning area, this needs fixing. A little bit of TLC and this lodge would be a 5 star as we do truly love this lodge. There are lots of positives, the lodge was clean, well organised, and has everything you need for a comfortable stay in the Lakes. We will be back to this lodge once its had little money spent on it, as its rather expensive for what it is now. On that note, I cannot believe how expensive the lodges are now, the prices are off the scale for next year. Its also massively disappointing that you no longer offer repeat customer discounts plus you charge a booking fee. So add in the price increases, along with no loyalty discounts and its very expensive. We've been booking each year with Lake District Holidays for the last 8 years, they have always been a great company to deal with, fair prices, a good selection of nice lodges and they look after their customers, whats happened? A 3 night stay in Oct is over £1000, you can stay in a luxury hotel for less than that. Customer loyalty needs to be nurtured.

  Reviewed by Rachel and Scott3.8★Oct 2021

• "The Lodge was clean and comfortable but a lot of attention to detail missing."

  On arrival the outdoor cushions were scattered all over, soaking and leaves all over them. The hot tub lid is very heavy and awkward to get on and off on your own especially for my disabled Mam. Looks like it was once on a spring but never been fixed. There was no iron (but a ironing board) or hoover. The floor in the main bathroom is starting to lift especially around the bath behind the door. For the price you pay I was expecting a bit more luxury. Needs a spruce up.

  Reviewed by Laura3.1★Oct 2021

• "Lodge was perfect, however let down by the outdoor area, over hanging hedge that also contained a wasps nest, not plesant when outdoors."

  And outdoor sofa area covered in old leaves ( they had been there a while not new falls ).

  Reviewed by Jane3.4★Sep 2021

• "Lovely big lodge in a quiet cul de sac location, large private hot tub and seating area which was really nice, king size bed which was fabulous, very comfy."

  Two large bathrooms, very modern, Kitchen cupboards could do with a good sort out, all clean but just need organising, glassware and mugs all odd and in different cupboards, but no biggy, had a problem with the hot tub on first day, I rang lake district lodge holidays, all sorted and a man came out within the hour, great service.

  Reviewed by Sarah4.7★Sep 2021

• "We couldn't get internet for my children."

  The l launderette was out of order .the shop on site didn't sell much and the opening hours weren't good enough..we took a DVD player for the boys .we couldn't use it as the brackets on the back of the television, were covering the port hole for the HD lead .but the lodge was beautiful.

  Reviewed by David3.4★Aug 2021

• "Just missing attention to detail: - curtain tie backs broken - outside seating area next to hot tub was covered in leaves and rubbish such as bar menus etc - i had to clean it before we could use it - fairy lights outside cabin broken - wire looked like it had been cut, we reconnected it!"

  Thank you for your feedback and we are sorry to hear you have had some slight issues during your stay, which we do hope wont deter you from returning to Rydal Lodge. I am pleased to advise these have been passed across to our Maintenance team to action further. Property Owner

  Reviewed by Amy3.8★Jul 2021

• "Realised on first night (Mon) there was no hot water so no bath for me disappointingly."

  Rang to report it on Tue morning . Went out and left the key. Tried water when we got in, no change. Waited all day for someone to call round. I rang again to be advised someone had actually been. They had obviously not left a note otherwise I would have rang up earlier and when I realised it still wasn’t working. They same person came back out but 5 minutes before he came, it started working again. Had another look, but left as he thought it must have been an air lock as it seemed to be working again. Next day (Wed) we went out and when we got back no hot water again. Rang up but it was Thursday before it was finally fixed - the day before we came home. For 3 adults, not being able to shower or bath for most of the holiday in hot weather was frustrating. What was really annoying was to read online feedback from 2 separate people who stayed there just before us saying they had had no hot water throughout their holiday too. We have stayed at this lodge 4 or 5 times and to find the price has more than doubled next year for the same week means we will not be coming back.

  Thank you for your feedback and we are sorry for the boiler issues you experienced during your stay. We have looked into the record of this case further and confirm the boiler was set on a timer mode, which was corrected by our Maintenance team. Should we be able to help further with finding a returning stay within your budget, please do contact our reservations team. Property Owner

  Reviewed by Paula3.8★Jun 2021

• "No hot water on Friday No hot water on Saturday."

  No hot water on Sunday.

  Reviewed by Kevin3.1★Jun 2021

• "Felt disappointed with this lodge,no hot water,just aired most of the time,shower cubicle and hose is really dirty,radiators are dirty and very dusty,bin lid broken,hot tub only bits worked on it,we left 2 days early due to no hot water."

  Stayed at llangrig Lodge a few times,excellent and very well maintained

  Reviewed by Sharon3.1★Jun 2021

• "We had a really lovely stay and managed to fit five adults and one dog comfortably."

  The rooms were really spacious and the lodge was very clean. The dining table, kettle, bathroom floor and sofas were a bit tired so we made note of that for our own reference. There was a very good amount of kitchen utensils and seating and hot tub was lovely. Great holiday park and location and lovely quiet cul de sac road. The park seems to be very dog friendly on the road our lodge was on.

  Reviewed by Emma4.7★May 2021

• "So lovely & clean really enjoyed our stay"

  Reviewed by Daniel5.0★May 2021

• "We enjoyed our stay at the site with just a couple of small gripes."

  One of the reasons for choosing White Cross Bay was for the gym & pool but as the gym wasn't open till 10:45 kind of spoilt it a bit for me as by that time we were out & about. I thought the gym would be open from 07:30 as other places we have stayed at is a standard sort of time. The other gripe was the Wi-Fi, to say it was dire would be an understatement. Because of these minor gripes our expectations were not as we hoped they would be, the accommodation was absolutely brilliant & if we decide to go back hopefully the Covid restrictions will not be in place which should give us more to do especially as the first two days it didn't stop raining.

  Reviewed by Laurence4.4★May 2021

• "Wonderful lodge set in a quiet private location of the park"

  Reviewed by Andrea5.0★Apr 2021

• "Arrived on a Friday after 4 looking forward to the hot tub after a long drive to Find it was cold rang up to be informed due to COVID it had been emptied and refilled and would take a few hours to heat back up ( which was disappointing as it was not hot until the next morning)around 1/2 hr later we had a power cut looked outside to see everyone lights were still on rang up again apparently when you have a lot of electrical stuff on at the same time this can happen we were directed to outside to remedy the situation which we did without problem."

  Lake lodge holidays were on the ball with any issues we had, the lodge itself was fab well decorated clean and there was lots of space, his and hers wardrobes In the master bedroom and a bed that was definitely one of the most comfortable I have had the pleasure of sleeping in. All amenities were there in the kitchen and the kids room was again spacious and welcoming and it was pet friendly would definitely stay in this lodge again. What did you enjoy most about your stay? The bed was amazing it was I think super king size and so comfortable What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Escape rooms bowness

  Thank you for the review, Julie. We are so pleased to hear you enjoyed your stay and delighted you would come again. Rydal Lodge really is beautiful and perfect for a relaxing break in the Lakes. We understand your disappointment to find the hot tub not ready when you arrived and we are sorry. On a changeover day the tubs need to be emptied, cleaned, and refilled which can take a few hours to reach temperature. We do hope that once it was ready you enjoyed every minute of it. As you were rightly informed the power can trip in the lodge if too many devices or appliances are plugged in and used at the same time, a quick flick of the switch outside and the power will be back on. We were pleased to help put this right for you. Thank you for letting us know of these matters and for your kind comments, we are delighted you enjoyed staying in Rydal Lodge. Property Owner

  Miss Julie CharltonNov 2020

• "Cant wait to visit again."

  Brilliant from booking to the end if stay perfect. The hot tub was fab.. The beds were comfortable What did you enjoy most about your stay? The whole thing What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We didn't leave

  Miss Rachael MccarronOct 2020

• "The lodge was lovely and clean and was plenty big enough for a family of 4 with a baby and 2 dogs."

  The hot tub was great and very private with no other lodges over looking it, and was also well maintained daily. However, the only problem we found was work men were working on the decking on the lodge opposite, which caused quite a lot of noise and out view from the living room was 4 white vans. It was also a little difficult to park in front of our lodge as we had to keep moving vehicles around because of the vans. However the work men were very polite. It would have been nice for these renovations to be done when there was no-one in the other lodges as it is described as a quite area. Overall a good week and may book the same lodge again. What did you enjoy most about your stay? great weather, nice lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Grizedale forest

  Mr Stephen AthertonOct 2020

• "Perfect location, plenty of places nearby to visit."

  Lodge excellent. All round a brilliant week's holiday. What did you enjoy most about your stay? Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Coniston. The Donald Campbell museum.

  Mrs Christine FerriesSep 2020

• "I stayed with my partner for 3 nights here."

  The lodge was lovely, very modern yet cosy and also surprisingly homely! The decor was lovely. The lodge was clean everywhere, more than enough utensils and pottery etc. Located on such a lovely quiet part of the park. Hot tub is perfectly hidden so no one can see, unlike alot of other lodges on the park. Could only name one fault and that was that the fairy lights on the decking aren't working but everything other than that was simply perfect. We are looking forward to coming again next year What did you enjoy most about your stay? Hot tub along with peace and quiet What one experience (e.g attraction, walk, day out) would you recommend for our future guests? kayaking on lake windermere

  Miss Nicola MillsSep 2020

• "Fantastic lodge fully equipped."

  Home from Home. Hot tub fantastic cleaned and checked twice a day. Loved are stay. Short walk from Lodge to the shore of Lake Windermere with fantastic views. What did you enjoy most about your stay? Hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk to Easedale Tarn from Grasmere.

  Mr Stephen SteadSep 2020

• "Beautiful property excellent location for walking and sight seeing hot tub a bonus site well kept ."

  . What did you enjoy most about your stay? Walking and relaxing on luxury What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lovely walk to the motal man pub well earned visit for lunch

  Mrs Michelle LutonSep 2020

• "Had a fantastic few days at Rydal lodge."

  Lodge is perfect nice and clean when we arrived and the queen bed was winning. What did you enjoy most about your stay? Hot tub / queen bed What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Ambleside

  Miss Megan DeaneJul 2020

• "Rydal lodge was a great break for a family holiday, 4 adults,1 toddler and a dog."

  We all had a brilliant time. Location was fantastic, quiet cul de sac, friendly neighbours however it was still a short walk to the children's park and the lake. Hot tub was extremely private and a nice escape at night time (although the tv was broken and speaker was constantly buzzing). We all feel that the lodge could have done with some TLC due to the lack of the following; Potato peeler Potato masher Lack of crockery/cutlery Sharp knives Measuring jugs Wine glasses (wasn't enough) Also the rubber seal on the oven door was hanging off which caused an issue when cooking meals. We have left this review for the current owners as the lodge location was lovely, bedrooms were fantastic and the space inside with a child was brilliant. We just feel it needs a few added extras to make it a amazing. What did you enjoy most about your stay? Best location on the site (very private hot tub) What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A trip to the mortal man

  Thank you for your review, Jean. We are delighted to hear you had a great time with the family. Rydal Lodge is a popular place to stay, super spacious and beautifully presented for an enjoyable break in the Lakes. Noting a few kitchen items were missing we shall check and replenish any items. We will also check for any maintenance issues and advise the lodge owners accordingly. That said the inbuilt tv screen in the hot tub is no longer available to use although the hot tub is ? and is fantastic! Thank you for making us aware of a few things and please accept our apologies for any inconvenience caused. We were pleased to hear that despite these issues you enjoyed your stay and would recommend the lodge to others ? thank you. Property Owner

  Mrs Jean McnicholasJul 2020

• "Lovely lodge Great location as we stay at white cross 4/5 times a year More Modern than others too What did you enjoy most about your stay?"

  Location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Fresh air

  Mr John KnightMar 2020

• "Overall we had a great week at the lodge."

  Its in a great location, It What did you enjoy most about your stay? Hot tub!! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Too many to chose one. The whole are is really nice.

  Thank you for your comments, Gavin. We are delighted to hear you had a great week at Rydal Lodge. This two bedroom holiday lodge with hot tub is beautiful. A popular place to stay in the Lakes, perfect for exploring the area, or simply to relax and unwind. We hope to welcome you for another stay soon! Property Owner

  Mr Gavin ConlonMar 2020

• "Lovely lodge, would recommend."

  Fresh and clean, like home from home so comfy and cosy. We will return. Hot tub was fab even in the rain. Brockhall climbing facility within walking distance which is bonus for the kids. What did you enjoy most about your stay? Comfortable clean accommodation What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhall

  Mrs Joanne O'haganFeb 2020

• "We stayed at Rydal Lodge over Christmas, I can not say a bad word about the lodge it was faultless."

  It was dressed for Christmas, Modern, clean, quiet, relaxing, wasn What did you enjoy most about your stay? Relaxing with the family over Christmas What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Good walks

  Thank you for the excellent review of Rydal Lodge and to let us know you enjoyed your stay. This beautiful two-bedroom holiday lodge with hot tub is a great place to spend Christmas, and any other time of the year! We are delighted you enjoyed your stay and we do hope we welcome you again soon. Property Owner

  Mrs Stacey SeedJan 2020

• "Wow we have had a fantastic couple of days lodge is very clean very well equipped and of a very good standard."

  Hot tub was amazing and huge. Will definitely be coming again highly recommended. What did you enjoy most about your stay? Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Hot tub

  Mrs Joanne SuttonNov 2019

• "Only one thing wrong with the lodge is the decking could do with some tlc other wise it was perfect , I've always found it clean and well equipped , love the hot tub What did you enjoy most about your stay?"

  Everything !!!! I just love being there , gorgeous scenery , fantastic park What one experience (e.g attraction, walk, day out) would you recommend for our future guests? It's an absolutely incredible location , I love it

  Mrs Kathryn LeahSep 2019

• "No problems what so ever with the Lodge, bright and welcoming, good location, central to local visitor attractions."

  Really enjoyed our stay What did you enjoy most about your stay? Comfortable, clean, good location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trip on Lake Windemere

  Mrs Lisa BrownSep 2019

• "The log cabin was beautiful very clean, everything there that was needed."

  It What did you enjoy most about your stay? The Lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The on site pub food was nice and value for money

  Mrs Anne MiddletonSep 2019

• "Family stay at Rydal lodge."

  The cabin is lovely, comfy beds, kids enjoyed having a tv/dvd in the bedroom. It What did you enjoy most about your stay? Family time What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake District visitors centre.

  We are so pleased that you had such a good experience overall, Emma. It is disappointing, however, that the cleaning was not carried out to the standard it should have been and we regret this. Thank you for pointing out that some of the hot tub sprays are not working properly. We have drawn these matters to the attention of the independent maintenance contractors on behalf of the owners. It is unfortunate that you chose to use the swimming pool onsite since that has to be paid for by you in order to obtain the membership which is not under the control of the lodge owners or our company as booking agents. We have arranged free access for all our guests to Choices Health Club. It might be helpful if in future this is made clearer when our guests make their booking and we are grateful to you for pointing out the problems you experienced. We are sure on a return visit you will be completely satisfied. Property Owner

  Miss Emma RyanAug 2019

• "Enjoyable stay at Rydal Lodge, The beds were comfortable, the rooms clean and airy."

  The hot tub was serviced daily, and ready to use when we arrived. Will would stay here again. It lacked its own dedicated wifi, but we had good reception on our phones to used then to create our own hotspot. What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake cruise on windermere

  Mr Keith BurtonAug 2019

• "We have stayed at WhiteCross bay a few times now and love the park and location."

  Lodge is clean, spacious and well equipped. Comfy bed and has the biggest hot tub we have ever used! One thing I would suggest is the decking could do with some maintenance/coat of oil or paint. What did you enjoy most about your stay? Close to lots of places to visit or walk to What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole adventure park and gardens, 10 min walk

  Thank you for the review, Ian and it is pleasing to hear you enjoyed your stay. This is a lovely place to relax and unwind and super spacious for the whole family to enjoy. Noting your suggestion for the decking, thank you for bringing this to our attention and we we will of course raise it with the lodge owners. Rydal Lodge is beautifully presented and a great location for exploring the Lakes - or indeed a trip to Brockhole. We'd be delighted to welcome you again soon. Property Owner

  Mr Ian AndersonJul 2019

• "I absolutely love this place , so much so I have booked to back for a third time , very friendly staff and a very welcoming atmosphere, I have taken friends and family there , now they love it too ."

  It feels like a second home , excellent customer service , it's like a holiday should be !!! What did you enjoy most about your stay? Everything !!!! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Take in all the views, it's magical

  Mrs Kathryn LeahMay 2019

• "The lodge is located in a gorgeous Park in the Windermere area."

  There are 3 towns very close by with great amenities. We stay in the lakes every year and this is by far the nicest lodge and park we have stayed on. The lodge itself is very spacious and was ample room for my partner and I and our medium sized dog. The lodge has everything you need, no need to bring a single kitchen item- the owners have put their on stamp on the place which makes it feel like a home from home and the added bonus of a super long bed sealed the deal. The outdoor space is fantastic- with fully enclosed decking so no need to worry about the dog and a gorgeous large sofa to sit Na enjoy the sun. The hot tub is huge- and was all set up for our arrival. Anyone looking at this should book immediately. We will most definitely being booking again very soon for our trip next year. What did you enjoy most about your stay? The lovely outdoor space and well light living room. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? There are ample bridle walking routes on your door step. We walked from the lodge directly up to Wansfell pile and back. You couldn?t ask for better.

  Thank you very much Michaela for your great review, we are delighted to hear you had such an enjoyable stay in a fabulous lodge. Rydal Lodge is very much a home away from home and with the bonus of a hot tub, it is the perfect place is unwind and relax. This lodge is a firm favourite amongst our guests and it would be our pleasure to welcome you back in the future. Property Owner

  Mrs Michaela WatonMay 2019

• "Fantastic lodge excellent facilities and clean comfort beds great how anyone can give a bad review must be mad out of 10 11 What did you enjoy most about your stay?"

  Modern What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Hot tub

  Mr Michael MartinMay 2019

• "Rydal Lodge is a beautiful lodge situated on a lovely private cul-de-sac on the site."

  Upon arrival the lodge was spotlessly clean and tidy and we were really impressed with the comfort. We had absolutely no problems or any complaints whatsoever during our stay. One very slight niggle was that the hot tub is a little tired with not all of the jets seeming to work at once but it was superb for our needs. We were completely secluded in the tub which was lovely as walking around the site we saw many that had little or no privacy. I would wholeheartedly recommend staying at Rydal Lodge. If space, comfort and privacy are important to you then this is the Lodge for you. I did get the impression that as we hadn't booked through Parkdean we weren't treated to as much of a welcome at the reception as those that were - a small thing but it did make me smile! What did you enjoy most about your stay? Privacy, space and comfort What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole was lovely, full of activities for adults and kids alike.

  Mr Mark GardnerMay 2019

• "The lodge was lovely and modern with open plan."

  Hot tub nice and private. Will definitely be returning. What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lovely bars in bowness and a great little boat trip on the lake

  Mrs Amanda MurphyApr 2019

• "I have stayed at Rydal before and loved it."

  Just a few little bits... Oven needs a deep clean. The mirror lights in bathrooms not working. The hot tub tv? Had trouble last time does it even have one? Freezer needs defrosting. TV & WIFI for the money you pay in any lodge a better TV package and WiFi be a good idea. Other than those little things we had a great stay. Will definitely return. What did you enjoy most about your stay? Cozy What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Bowness

  Thank you for the review and perfect ratings, Lorraine. We are delighted to hear you loved your stay at Rydal Lodge. A beautifully presented two-bedroom holiday lodge with hot tub located on White Cross Bay. A wonderful place to stay especially over Christmas. Thank you for your further comments which we have raised with the lodge owner and who will address accordingly. That said the inbuilt tv screen in the hot tub is no longer available to use although the hot tub is ? and is fantastic! We do apologise for any inconvenience caused. We are thrilled you went on to have a great stay and we look forward to welcoming you for another in the near future. Property Owner

  Ms Lorraine LaurieJan 2019

• "Another fantastic week at White cross bay, our 8th year in a row."

  Would definitely stay in this lodge again. What did you enjoy most about your stay? Walking then returning to the hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole is a must for the kids.

  Mr Mark WraithSep 2018

• "On arrival at Rydal Lodge we had an issue with smelly bedding in the master bedroom it was a damp smell."

  Also the tv had a very poor signal, so we telephoned customer services (number in Manuel) to which someone came out and sorted the problem on the same day. Issue with bedding was resolved the following day. We was promised clean towels as well but this wasn What did you enjoy most about your stay? Visiting the lakes What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole great for family?s

  Thanks for reviewing your recent stay at Rydal Lodge. We were sorry you encountered a few issues on arrival which were addressed promptly. Your helpful comments to improve things have been passed on to the owners for their consideration. There is a Sky feed into the lodge providing access to a couple of extra channels along with the regional freeview channels. This is usually more than sufficient for guests when they are on holiday. We were pleased you enjoyed your time at this very popular, spacious lodge which also has it's own private hot tub. Property Owner

  Mr Mark OrtonAug 2018

• "Me and my family had an amazing 3 nights at rydal lodge."

  The lodge was very clean and comfortable. It was well equipped and had everything you might need. We loved our stay and would definitely return. What did you enjoy most about your stay? Family quality time in a lovely modern and comfortable lodge. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Windermere boat trips and walk around Windermere village.

  Miss Tracy BurnsAug 2018

• "Enjoyed the lodge and peace and quietness of site."

  Well situated for sightseeing and walking. Would recommend What did you enjoy most about your stay? Quiet location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Enjoyed boat trip from Windermere to Bowness

  Thank you for leaving a review and it is pleasing to read your comments. We are delighted to hear you enjoyed your stay and very kind of you to recommend the lodge to others, thank you. Rydal Lodge is the perfect place for a relaxing holiday in the Lakes, an excellent location for days out and a beautifully presented lodge to unwind, complete with hot tub. We look forward to welcoming you again in the near future. Property Owner

  Mrs Nancy PetersJul 2018

• "Very enjoyable stay, the lodge was ideally located in the park."

  ..being close enough to the main resort area and not to far from the lakes shore. Loved the fact that the hot tub was in a secluded position and the fairy lights made it. The lodge itself was remarkably clean and very spacous as well as having a baeutiful modern interior. The decking area is gated which was perfect for a wondering toddler being followed by a curious pooch! Cant wait to visit again What did you enjoy most about your stay? Location in the lakes What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk around wastwater

  Mrs Michelle Boughton-bondApr 2018

• "We stayed over the Easter week, arriving on a very rainy Bank Holiday Monday!"

  The Lodge is very nicely furnished, in particular the main living area/kitchen. The hot tub is huge and is really lovely, the kids enjoyed it so much! The kitchen is well equipped and had a nice big dining table. The telly had Sky Family Cinema channel which was a treat for the kids as they watched a new film each day! The park was very busy, due to it being half term, so we didn't go in the onsite pub or pool. However, we did take a walk down to the lake at the edge of the park and the kids fed the ducks. We visited Bowness, Ambleside and took some pictures from up Kirkstone Pass. Lake District Lodge holidays customer service was excellent, and soon rectified a small issue we had. What did you enjoy most about your stay? Fabulous hot tub! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Bowness to Haverthwaite, Boat/Steam Train

  Mrs Rebecca CappApr 2018

• "Loved our stay at Rydal lodge ."

  The lodge had everything you needed , it was home from home . The lodge is on a lovely part of the site . The hot tub was fab , great size, the dvd/ tv wasn What did you enjoy most about your stay? Enjoyed the whole stay , but the hot tub was fab . What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Definitely go to Bowness , lovely place to visit , great fish and chip shop and loved The Albert pub .

  Thank you for your review and leaving such kind comments and super ratings, Ann. We are so pleased to hear you enjoyed your stay, a superb lodge for a relaxing holiday in the Lakes. The hot tub is indeed fab, and although the tv in the tub is an extra bonus we apologise that it was not working. Rydal Lodge is beautifully presented and well equipped for guests to simply relax in comfort and style, a wonderful place to stay. Property Owner

  Mrs Ann LeitchMar 2018

• "We absolutely enjoyed every second in this beautiful lodge!"

  Perfectly decorated for Christmas time thank you so much for the added touches. The lodge was modern & cosy - more than we What did you enjoy most about your stay? Outdoor hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trip on the lake

  Miss Louise SaundersJan 2018

• "Great stay just before Christmas, had the Christmas tree up for us when we got there and everything was as we expected if not better."

  loved our stay and will definitely be recommending you to others and will return in the future for another short break. lovely decorated lodge with added bonus of hot tub. very clean and modern. home from home with lovely furniture etc. location easy to find and site is lovely with clubhouse pool etc on site. What did you enjoy most about your stay? relaxing location and added bonus of christmas tree What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake district national park, Brockhole- district visitor centre

  Mr Robert MatthewsDec 2017

• "We had a marvellous three nights in Rydal Lodge and loved the Xmas tree and decorations."

  It was very clean and comfortable. The only trouble we had was with the oven, the temperature wouldn What did you enjoy most about your stay? The coziness What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk around the site and to the lake

  Thank you for your review and rating your stay so highly, Alyson. Your kind comments are very much appreciated although we apologise that you had trouble with the oven. Had you contacted us at the time we would have gladly arranged for this to be checked and replaced if necessary, although it is now noted and in hand and we are sorry for any inconvenience caused. With regard to the DVD we have passed on your comment to the lodge owners for their immediate attention and again we do apologise. Thank you for letting us know you went on to have a marvellous time, it is indeed a very comfortable and cosy lodge, perfect for relaxing and enjoying some downtime before the festivities begin. Rydal Lodge is a wonderful holiday retreat, modern and well equipped for a very relaxing stay in the Lake District. Property Owner

  Mrs Alyson GowlingDec 2017

• "We booked Rydal lodge as a surprise break for my mother in law."

  Brilliant communication beforehand, the lodge was really clean and beautifully decorated. The owners had even put the Christmas tree up before our arrival adding to the winter feel. Excellent facilities and a really comfy lodge. The lodge is within walking distance to Bowness and Windermere. I What did you enjoy most about your stay? Everything! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Bowness is beautiful with plenty of shops and restaurants and close to the lake!

  Mrs Lauren CrossleyDec 2017

• "This lodge was amazing,cosy, clean, attention to detail, amazing decor and relaxing will definitely be returning in the future."

  What did you enjoy most about your stay? Relaxing What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Bowness

  Jill YoungOct 2017

• "Would recommend this lodge been here 2 years on the run and will be going back again ."

  .. this lodge is beautiful and luxurious and hot tub is fantastic would defiantly recommend Rydal lodge... What did you enjoy most about your stay? All of it What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Go on the ferry

  Mr Nicholas WallaceSep 2017

• "Whilst the lodge itself is clean and comfortable I felt there were a couple of things that could be improved upon."

  At some points there was quite a strong smell coming from the en suite, the extractor fan wasn't working in there also. There was also a bulb not working in the main bathroom. The smell from the en suite is something that should be looked at as this had been commented on in the guest book in the lodge. The bed in the master bedroom was far too big and quite uncomfortable with lumps and bumps. Far too many cushions on the bed as well but that is just personal taste so not an issue per say! The outside decking area could do with a bit of a tidy was looking quite dated could do with either being oiled or stained. Also the plants on the decking did have quite a lot of weeds in them so again just a bit of a general tidy of the outside area. What did you enjoy most about your stay? Always love visiting the lakes so don't feel like there was one particular thing What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole centre down the road is a good day out

  Thank you for the review, Maxine and we were sorry to hear there were a few things not quite right for you. As we were not made aware at the time we assume they did not impact too much on your stay, although had you let us know we would have resolved the minor issues for you. The park drainage system uses a vacuum pump and occasionally it can suck traps dry which in turn causes a smell. The only way to alleviate this is to turn on the tap or shower for a couple of minutes and as the trap fills up the smell will disappear. With reference to the bathroom it appears the isolator had been switched off ? and the bulb needed replacing. Your further comments and suggestions for improvement have been passed on to the lodge owners and the housekeeper for their attention, thank you and please accept our apologies for any inconvenience these things caused. Rydal lodge is tastefully designed and equipped for guests to relax in very comfortable and cosy accommodation. It has become a popular lodge with many guests returning year after year. A superb location as a base to explore the Lakes and with the convenience of the onsite facilities and close to the Lake, (and indeed Brockhole) where better to be? Property Owner

  Mrs Maxine MannersAug 2017

• "The lodge was lovely both in looks and comfort."

  It was in a lovely location and loved the fact that all your neighbours respected the be quiet after 10pm rule. Everywhere was clean and very well equipped for all our needs. The highlight for me was the hot tub I loved it wish I could afford one at home. Will definitely look to stay again in the future. Only negative was the great British weather What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trip from Windermere

  Mrs Louise TyrrellAug 2017

• "The service when booking the lodge was great, really clear and precise."

  The lodge was lovely and one of the best spots on the site, a lot of other lodges where very shaded and had no sun for the bulk of the day - so definitely check site maps before choosing your lodge! The onsite pool is very small so you have to book your slot, the slots were gone almost instantly was super disappointing and the evening entertainment for children was non existent, however it didn't dampen the weekend as we enjoyed the evenings back at the lodge with the hot tub. Overall great weekend, will definitely return! What did you enjoy most about your stay? Hot tub was a great addition and the lodge was lovely and homely. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Bowness boat trips were great fun, regardless of the weather

  Miss April AldridgeJul 2017

• "We stayed at this stunning lodge from june the 12th for 4 nights for my 30th birthday,the pictures dont do this lodge justice its a home from home and has everything you could need even though we took our dog cody you would not think dogs stay at this lodge as its clean and does not smell at all of dogs,the owners really have put alot of thought and love into this lodge i have recomened this lodge to friends and family for the future and we will look to book rydal lodge again,thanks to the owners for letting us enjoy a stay at your amazing lodge What did you enjoy most about your stay?"

  Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Windermere lake cruises

  Miss Emma CaseyJun 2017

• "This lodge is very comfortable with first class furnishings, however we felt let down by the tight timescales on arrival nd departure, This makes it I feel overpriced eg 4 nights turns into 3 nd a bit days , quite expensive really ?"

  ? The sharing of information / communication between the reception / park nd the chalet staff is sadly lacking , on a positive note ou can't beat th area, beautiful!! What did you enjoy most about your stay? The scanery What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Windermere boat cruise, ( on a sunny day !!!)

  We appreciate your feedback comments, David and were sorry to hear there were a few things not quite as expected. The kitchen should have been cleaned to a high standard and on this occasion it seems this was not the case. It is unusual for this lodge and your comments have been passed on to the contract cleaners for their information, although we do politely ask guests to leave crockery and utensils used throughout their stay clean and ready for the next guest. Had you contacted us at the time the housekeepers would have returned to put things right, although we realise that should not have been necessary. Please accept our apologies. As the lodges are cleaned by independent cleaning contractors on the owners behalf it is therefore not possible as yet to provide an earlier check in than the time agreed. Given that there is only a limited amount of time for the lodge to be cleaned, prepared, checked and any maintenance issues addressed (including the hot tub serviced) and we don?t want guests to arrive and find things are not ready for them. Our arrival and departure times are available to view on the website before proceeding with the booking as well as in the booking confirmation. We are very sorry for any inconvenience caused although we trust that once you arrived at the lodge you were satisfied with your chosen accommodation? A luxury lodge for up to 5 guests ? complete with hot tub. Perfect self-catering accommodation in the Lake District ? indeed the area is beautiful! Property Owner

  Mr David FawcettMay 2017

• "Myself and my partner stayed here with our two children."

  A two year old and the other being 10 months. We couldn't fault the accommodation as it met with all our needs just as I'm sure it would with most group combinations. The enclosed decking surrounding the lodge with a hot tub was fantastic especially with the week of good weather we had. The lodge is just a few minutes walk from dipping your toes in Windermere Lake and closer still is the main centre without being in top of it. The lodge is situated in a cul de sac so therb is no through traffic on what is a nice quiet family site anyway. We enjoyed our stay in the Rydal Lodge and would happily pay another visit. What did you enjoy most about your stay? Comfortable What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A boat trip to visit Brockhole

  Mr Daniel EdmundsMay 2017

• "We booked to stay at this lodge as it looked stunning in the pictures and when we got there the pictures just didn't do it justice!"

  The lodge was outstanding and totally stunning. The master bedroom was gorgeous it was more like a suite at a top hotel. The hot tub was fabulous our only issue was getting in and out as you had to stand on the jets which was quite painful on your feet. Love the option of watching dvds whilst chilling out in the evenings. Our only issue was the wifi/4g access which was useless. This made it difficult to contact people who had joined us at the park for the mass shih tzu meet up, we didn't have people's contact numbers so we're relying on internet access to arrange meet ups within the park and surrounding areas. (We did know when booking this may be an issue) If the owner installed wifi boosters in the property it would help. Our dogs felt very at home in the lodge, Emme especially enjoyed sitting out on the decking each morning to watch the birds and ducks A nice added extra would be some extra pillows and blankets, also the duvet in the single bed was to small for an adult, so a double duvet would of suited the bed better. Other than that this property is one not to be passed upon, we will definitely be rebooking for the next meet up. What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Grizedale forest, a fabulously gorgeous place to go for a walk with dogs

  Thank you for the review and great ratings, Louise. It is a pleasure to hear you enjoyed your stay at Rydal Lodge, indeed it is outstanding accommodation. A lodge that is very tastefully designed and fully equipped for guests to relax in comfort and style. In response to your comments about the hot tub, thank you for these. As in most hot tubs the jets are on the bottom and for some it may be necessary to step in-between when getting out if the feeling is uncomfortable. Having said that the hot tub at Rydal has a super feature of an inbuilt DVD player and we were pleased to hear you enjoyed it ? a relaxing way to spend an evening! Your comments about the WiFi and suggestions for extra bedding have been passed on to the lodge owners for their consideration, thank you and we apologise for any inconvenience caused. We were pleased to hear you are looking to return in the near future as the lodge is a wonderful holiday retreat. Property Owner

  Miss Tracy MullinsMay 2017

• "Absolutely loved rydal lodge (and it's hot tub."

  ) So clean and comfortable throughout, to live in for the weekend. Can't wait to book this lodge again for next year. What did you enjoy most about your stay? How peaceful and welcoming it is on this site. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat cruises along Windermere

  Mrs Stephanie DaviesMay 2017

• "A beautiful luxurious lodge for that special occasion can't recommend it enough it was a struggle to leave for the day but was a welcome relief (hot-tub) after returning from a day's walking in a tranquil setting blissful What did you enjoy most about your stay?"

  Always enjoy everything about the lakes What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The beautiful scenery

  Mr John Paul WoodheadMay 2017

• "Well appointed & tastefully equipped lodge & attractive site only down for us is that both the property and the site are described as "dog friendly" which I would not agree with What did you enjoy most about your stay?"

  hot tub` What one experience (e.g attraction, walk, day out) would you recommend for our future guests? nil

  Thank you for the brief review, Michael. We assume from your ratings that you enjoyed your stay at Rydal Lodge, and indeed the hot tub is most enjoyable! We were rather surprised to hear that the lodge and Park did not quite meet your expectations of ?dog friendly? ? The lodge owner allows two house trained dogs by arrangement and at the guests responsibility. As with most self-catering properties dogs must be with their owner at all times and not allowed to be left unattended in the lodge. Rydal lodge has a spacious outside decking area with a secure gate for safety and with ample walks in and around the Park that are considered very dog friendly. For those looking to venture into the pretty villages and towns there are numerous bars, pubs, and coffee shops that welcome our four legged friends for a well deserved rest and drink after exploring the area. The Lake District is one of the top 10 most dog friendly destinations in Britain, perfect for the whole family to relax and enjoy the beautiful scenery and many outdoor activities, there is something for everyone. Rydal is one of our luxury lodges that is designed and equipped to a high standard for a very comfortable stay for all, and of course the added bonus of the hot tub. Property Owner

  Mr Michael MurrayApr 2017

• "Everything about our stay at Rydal Lodge was excellent!"

  The booking procedure & communications from the team at Lake District holidays was first class. White Cross Bay is very peaceful & pretty site & all the staff were friendly & helpful. Rydal Lodge was superb, clean & modern with everything we needed (& a hot tub!). Although there were several groups & parties, due to the 10pm quiet time policy, we had no problems with noise. Luckily, the weather was brilliant sunshine for 3 days which really made the weekend. One problem...TRAFFIC, you must choose the right time to travel or be ready for some long waits! What did you enjoy most about your stay? The lodge & hot tub were top class. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We took the boat to Ambleside & chilled out in the Waters edge beer garden.

  Mr Steve MatthewsApr 2017

• "Rydal lodge was absolutely lovely, comfortable, cosy, clean and very modern."

  We loved the hot tub, and although the other lodges were close by, we didn't feel too overlooked and it was never too noisy. I'd highly recommend the lodge. What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Eat at The Old Stamp House

  Thank you for the review and awarding top marks on all aspects of your stay, Daniel. A pleasure to read. We are always delighted to hear guests have had an enjoyable stay - and indeed the hot tub is amazing and very relaxing. We would be very happy to welcome you again in the near future and thank you for highly recommending this lodge to others. Property Owner

  Mr Daniel WelchMar 2017

• "Great modern lodge with the added bonus of a Christmas tree up for our stay."

  Large super king size bed with en-suite is a nice to come back to after a day out walking! What did you enjoy most about your stay? Great open living area What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk in to bowness

  Thank you for the kind comments and letting us know that you enjoyed staying at Rydal Lodge, Richard. One of our luxury lodges inclusive of a private hot tub, a beautiful holiday retreat. And the pretty little towns of Bowness and Ambleside are easily accessible by foot, car, boat or public transport - where better a location to stay? Lovely to hear you chose to walk and soak up the stunning scenery along the way. Rydal Lodge is ideal for those looking for modern self-catering accommodation in the heart of the Lakes and comes with complimentary use of a health club, for a very relaxing stay. Property Owner

  Mr Richard RatcliffeDec 2016

• "Myself and 4 friends stayed for 3 nights at Rydal lodge and we were all so amazed at how beautiful it was."

  So clean and tidy and modern and had everything you need there. Hot tub was amazing too and so much fun with your friends. Location was amazing so beautiful 100% would go back. What did you enjoy most about your stay? Location/ lodge was beautiful What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We went for breath taking walked and dinner in the little villages which were lovely.

  Miss Grace DouglasDec 2016

• "Rydal lodge is really nice very clean and modern would recommend to anybody we were a bit disappointed that there was no DVDs player in the sitting room we took films with us but could not watch altogether as they only had them in the bedrooms the shower cubicle in bedroom could do with a shelf to Stand shampoo etc it would have also been nice if the heating and lights had been put on for our arrival as it was getting dusk it was a little bit further out for us lighting to clubhouse was very poor could not see a thing but apart from this could not fault it What did you enjoy most about your stay?"

  Visiting lake consistion it was stunning What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Windermere visiting some of the lakes

  Thank you for your review, Sandra. We note your comments and although we are pleased to hear you enjoyed your stay we apologise that the lights and heating were not on prior to your arrival - thank you for bringing this to our attention. We have passed this on to the housekeepers as they are asked to put these on in the winter months for the comfort of the guests although on this occasion we are sorry for the oversight. With reference to your other comments we will pass these on to the lodge owners for their consideration ? thank you for these and we trust they did not impact too much on your stay. The lodge provides luxury accommodation and is fully equipped with every home comfort for a very relaxing stay, including a secluded hot tub. With so many things to do around and about it is in the ideal location, and Windermere is a lovely picturesque village to visit. Very kind of you to recommend Rydal Lodge to others, thank you. We look forward to welcoming you again in the near future. Property Owner

  Mrs Sandra MitchellNov 2016

• "We were here as part of a big group for a 30th birthday we had two lodges and we all loved the entire weekend."

  The lodge was stunning and spacious. It is decorated to an exceptionally high standard and the added bonus of a private hot tub made the weekend even better. We have already booked to return next year!! What did you enjoy most about your stay? Everything!!! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The hot tub

  Mrs Deborah MorganOct 2016

• "Would recommend this luxurious lodge to people was amazing hot tub was fantastic defiantly go back there in heart beat site was good lovely play area for the children and food in restaurant was lovely only thing was the staff were not to helpful as they should be on the reception but was brilliant all the same."

  . What did you enjoy most about your stay? The lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The choice health club was brilliant added that special touch we went every day of our stay was lovely..

  Thank you for your review and great ratings, Nicholas. We were very pleased to hear you enjoyed your stay although disappointed you received a poor service from the reception. We have passed this information on to the park management for their reference and although it is something outside of our control, we offer you our apologies and we are delighted it did not impact on your stay. Rydal lodge is new to our portfolio this year and has become a popular choice for a luxury holiday retreat in the heart of the lakes, with the added bonus of a private hot tub and complimentary use of a health club ? a relaxing holiday. Very kind of you to recommend the lodge, thank you. Property Owner

  Mr Nicholas WallaceSep 2016

• "Very quite and excellent place to stay."

  Highly recommended. Very clean and tidy place. Checkout time should be later than 10. Good value for Money. Facilities were excellent. Not able to find any shortcomings. What did you enjoy most about your stay? Peaceful, quite and relaxing place What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Everything..

  Thank you very much for your comments, Sheikh. We were delighted to hear you found the lodge an excellent place to stay. Further to your comment we would love to let our guests have a later check out time, although there is only a short time to clean, carry out any maintenance and prepare the lodge for the next guests arrival. Please accept our apologies for any inconvenience this caused you and your family. Rydal Lodge has become a favourite with our guests as it provides luxury accommodation very tastefully designed, with the added bonus of a secluded hot tub complete with a screen to watch DVDs. A stunning lodge and the perfect holiday retreat. Very kind of you to highly recommend, thank you. We look forward to welcoming you again in the near future. Property Owner

  Mr Sheikh MaalikAug 2016

• "The lodge was in an excellent, quiet location and was very well presente."

  The inside areas were spacious and well equipped with a nice large second bedroom with double and single beds. TVs in both bedrooms was a nice surprise for our son and two bathrooms made for speedy starts to days out. The large decking area with the hot tub was a great addition to the holiday and one small issue with two wasps nests on the roof was dealt with efficiently and speedily by Lodge Holidays. We will definitely book this lodge again. What did you enjoy most about your stay? Having accomodation of such a high spec. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walking around Buttermere.

  Mrs Julie WillmotAug 2016

• "4th time staying at whitecross bay!"

  ! Rydal lodge was beautiful clean and of very high standard. We had issues with the hot tub on our stay which were not dealt with leaving us unable to use it. There appeared tp be a smell of drains in the lodge on the first couple of days which we put down to a heavy rain fall. I have since sent an email to the company regarding the hot tub fault but have received no response to date. The lodge could do with more brochures of ideas of places of interest to visit if new to the area. The swimming pool within the marina was absolutely freezing and a complete waste of What did you enjoy most about your stay? Peaceful setting What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brokehole

  Thank you for reviewing your stay at Rydal Lodge, Yvonne. We were sorry to hear a few things weren't quite right for you. You had a minor issue with the hot tub which we were pleased to put right promptly so we are surprised you didn't get back to us if there were any further problems. We have passed on your comments about the pool facilities to the Park Management which is something outside of our control. You did subsequently use the complimentary leisure facilities at nearby Choices Health Club. As this is a private club it is occasionally used for classes. We apologise for any inconvenience caused and will amend our website accordingly to let guests know. Other than these things you rated your stay and Rydal Lodge very highly. It has quickly become a firm favourite with guest as it is a beautiful, spacious modern lodge with a private and secluded hot tub to the rear. Property Owner

  Mrs Yvonne StuartJul 2016

• "The lodge was perfect."

  Very clean, cosy, spacious and in a great location. It was a treat to have the use of the luxury hot tub! The park is beautiful and relaxing and I would recommend both the park and the lodge to all. What did you enjoy most about your stay? We had great weather and enjoyed our time in the lodge due to its spacious rooms and comfort. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Elterwater walk (with a cheeky stop at the National Trust House for a cream scone and cup of tea)

  Sarah CunninghamJul 2016

• "Excellent standard of furnishings and decoration."

  Lodge is in immaculate condition. Site facilities also very good. Location is ideal for exploring the many attractions of the Lake District. What did you enjoy most about your stay? A relaxing break in a pleasant location. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat ride with Ullswater Steamers.

  Mr Barry HesfordJun 2016

• "I would highly recommend this lodge - it was extremely clean, modern and comfortable."

  Our family really enjoyed using the hot tub which was a great addition to the stay. The lodge was situated in easy walking distance for us to get a boat trip to both ambleside and then bowness, so a great location. We will definitely book to come again - my children did not want to leave!! What did you enjoy most about your stay? The lodge itself was perfect. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk to get a boat trip

  Thank you for leaving such a lovely review, Caroline. Our first for this lodge and we are so pleased to see such good ratings. We are delighted you all had a good time and you found the lodge perfect. And even better the children were happy! Glad to hear you took a boat trip, a really good day out and great to be able to leave the car at the Park and just hop on to the boat. And a stunning lodge to return to at the end of a day with the added bonus of a secluded hot tub - All in all a little piece of luxury in the most beautiful setting. Thank you again, and kind of you to recommend Rydal Lodge. We look forward to you all returning in the near future. Property Owner

  Mrs Caroline CrispinMay 2016

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