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"Lovely lodge with excellent views."
It was well equipped but would benefit from new sofa coverings. Rooms really worked for us and hot tub was really appreciated. The lodge was well equipped and hot tub serviced regularly during the stay. Wi-Fi wasn’t great but view and access to the lake made this five star!
Reviewed by Sarah-jane4.7★Jul 2024
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"Bramblings was a beautiful holiday home."
Tastefully kitted out and extremely comfortable. Perfect spot overlooking lake Windermere. The owner was super helpful.
However, We were very disappointed with Sykes as we were having trouble with the hot tub and were unable to use it to full potential. Contacted Sykes on numerous occasions with little or no help whatsoever.. managed to get hold of the owner who guided me through.
I feel Sykes not only let us down but also the owner as well.
Reviewed by Lindsay4.1★Jun 2024
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"The WiFi didn’t work and when we asked at reception they just laughed and said you never get WiFi in that area."
Other than that the chalet was perfect, beautiful location, clean and well equipped
Reviewed by Susan4.4★Jun 2024
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"Upon arrival we were very happy with the view of the lake but we were shocked when we entered the lodge it looked nothing like the photos of the settees and chairs there was awful nylon I'llfitting covers on the suite and chairs it looked absolutely awful I picked this lodge from another with a similar view because the couches looked lovely and comfortable as I had my 80 years mum with me who was not very mobile so she would be relaxing a lot."
I looked underneath the covers and the furniture was stained please clean and leave these awful covers off ruins the look and comfort for guests also as other reviews have said no shelf's in bathrooms for toothbrushes etc or in shower no blinds at front of lodge or in lodge bedrooms no privacy unless you shut the curtains I had to leave curtains shut in main bedroom as people were in lodge directly behind sat on decking looking onto bedroom. Some TLC needed Basic things need attention to offer guests a better stay and the photos changing to represent how it is. I hope this is taken as constructive criticism
Thank you for taking the time to leave feedback.
We are sorry to hear that you were unhappy with the lodge. We take all comments on board, and our Property Services Team will be looking into your comments.
We will look at the property listing to ensure that it is correct and up to date.
The Lake District Lodge Holidays Owner Relations Team
Property Owner
Reviewed by Marie3.1★May 2024
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"Excellent location beautiful lodge."
Lacked shelving in main bathroom no room to store makeup. As x4 women all bedrooms also lacked storage for makeup maybe this is something you could look at? Also we need a lights near mirrors please x
Lights near double doors kept tripping electricity.
The online repair service was awful and I could not leave feedback as no link was attached to my booking. I did phone helpline only to go through to voicemail when I did find the number. However I went up to reception and the night reception man fixed issue.
No scissors in kitchen either please replace.
Otherwise we loved it and would definitely go back.
Please consider well behaved dogs x
Kind regards
Debra
Reviewed by Debra4.1★Apr 2024
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"I really don’t know where to start with this…but this accommodation surpassed my expectations in terms of cleanliness, facilities and best of all, the position of being frontline on the lake!"
Reviewed by Sarah4.7★Mar 2024
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"Absolutely spot on stay here, felt like home, only downside is wish I would of taken some more towels with a hot tub"
Reviewed by Paul5.0★Feb 2024
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"We had a fabulous stay in Bramblings by the lake, property was clean, well equipped and very comfortable ."
The view from the lodge was amazing and allowed us easy access to the lake with paddle board and kayak. Would definitely stay again however was very disappointed not to be able to use the hot tub for more than half of the holiday as it was not maintained daily so was unusable we waited to see if the guy would come but after another day of no show we called company who were quick to sort this out and managed to get someone to come fix it. Completely understand this was not the fault of the owner or the company we hired the lodge from but did result in us paying extra for a hot tub property that we couldn’t use for the whole holiday.
Thank you for your feedback. We are sorry that there was a problem with the water quality on your arrival but glad that the company rectified this as soon as you informed them. We are glad that you were able to enjoy the lake and the facilities it provides.
:Lake District Lodge Holidays Owner Relations
Property Owner
Reviewed by Jason3.4★Oct 2023
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"Fabulous lodge, great situation, lovely view of the lake, will come again."
It would be helpful if there was a cabinet or shelving in the bathroom as there is nowhere to put anything.
Reviewed by Andria4.4★Aug 2023
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"A lovely property in a great location with amazing views across the lake."
Very well appointed, very clean and well maintained. The hot tub was a great bonus. We all enjoyed our stay and have just booked again for next year.
Reviewed by Andrew5.0★Jun 2023
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"Everything spot on
Very clean and plenty of room"
Reviewed by Sue4.7★Jun 2023
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"Lovely time with family in this beautiful lodge ❤️"
Thank you for your feedback, we are glad that you had a lovely holiday.
Lake District Lodge Holidays Owner Relations
Property Owner
Reviewed by Kelly5.0★Jun 2023
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"Two friends and I have just enjoyed our second stay in Bramblings by the Lake."
Whilst appreciating that the Lodge is very close to trees that shed leaves, seeds etc, this time when we arrived the outside table and balustrade were somewhat dirty. I would have appreciated if sometime had been devoted to give the outside area a wipe over and sweep up, I felt I had to do this before we could use the outside facilities,
It would not stop us from rebooking the lodge in future as we enjoyed all other facilities and were very comfortable there.
Thank you for your comments. We are sorry to hear of your disappointment with the outside of the lodge, had we been made aware during your stay, we would have attended to resolve the issues. We will ask our Maintenance Team to ensure that our high standards continue to be met.
We are pleased that you would return for your 3rd visit, and hope to welcome you again soon.
The Lake District Lodge Holidays Owner Relations Team
Property Owner
Reviewed by Margaret4.7★May 2023
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"Lodge was one of the best we have stayed in, location looking over the lake was absolutely perfect, hot tub a bonus, bedrooms spotless, all amenities you need r there, definitely will book again!"
Thank you for your kind comments. It is lovely to hear that you enjoyed your stay.
We hope to welcome you back.
Property Owner
Reviewed by Maria5.0★Apr 2023
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"An absolutely amazing lodge with amazing views ."
The hot tub was brilliant and the kids really enjoyed it as mush as we did .
Thank you for your kind feedback. We are glad to hear that you enjoyed your stay and we hope to welcome you back again.
Property Owner
Reviewed by Rachel5.0★Feb 2023
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"Perfect lodge."
Perfect location. The lodge was so comfortable, views were amazing. Perfect relazing break away.
Thank you for your wonderful review, we are pleased to hear you had an amazing time and look forward to welcoming you back soon.
Property Owner
Reviewed by Pauline5.0★Nov 2022
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"We were very disappointed to find the hot tub cold and not heating, the day we arrived was our anniversary and we has planned a celebration that evening in the lodge which we could not do."
Sykes promised a maintenance person who never arrived but we worked out how to turn the heat on to the tub so we could use it Saturday afternoon, we were so disappointed that we left Sunday. Sykes were dismissive of our complaint and issue and stated terms and conditions blah blah blah we paid a lot of money for the weekend and it was spoiled.
The lodge is beautiful and immaculate but we booked it for the hot tub and location to celebrate our special day and for reasons unknown to us the lodge wasn't ready and we didn't enjoy our stay as we should have.
Thank you for your feedback.
We were sorry to hear of the issue that you experienced with the hot tub, whilst we endeavour to have the hot tub ready for a guests first night, this is not something that we can guarantee. Our Maintenance team were able to advise that the hot tub would be ready to use by Saturday. Our Customer Relations Teams were also helping make sure that you were kept up to date. We hope to welcome you back to the Lake District.
Property Owner
Reviewed by Tracy2.5★Nov 2022
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"Excellent lodge with a lovely view"
Thank you for taking the time to submit your valued and positive feedback. We are delighted to hear that you enjoyed your stay in Bramblings by the Lake and look forward to welcoming you back should you decide to visit again in the future.
Property Owner
Reviewed by Catherine5.0★Oct 2022
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"My family and I stayed here back in October 2022 - it is an absolutely stunning home!"
Lovely inside and out, clean and well-looked after. The hot tub was fantastic and the views were incredible. We really enjoyed our stay here and we hope to return again in the future. Thank you for having us.
Thank you for your kind comments, we are so pleased to hear that you enjoyed your second stay at Bramblings By The Lake.
We hope to welcome you back.
Property Owner
Reviewed by Amanda5.0★Oct 2022
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"The lodge is in a fantastic location and that is what you pay for."
The view of the lake from the lodge must be one of the best. However, the lodge needs a few additions included to improve the holiday experience, the main one is the availability of WiFi. The lodge totally depends on the parks wifi which is currently not available across the park. The use of the smart tv is only via mobile phone data so in my view this should be made clear in the lodge details before you book!! This impacted our holiday as my daughter and son-in-law were on holiday from Australia and needed WiFi to keep in touch with family back home. The hot tub needs some TLC as it’s definitely showing wear and tear. My husband kept hitting his head on the extractor fan but I am only 5 foot and my problem was the fridge was too high! There were lots of spiders and spider webs around when we arrived so had to remove those with the hoover. We didn’t use the park entertainment facilities as you have to pay extra and we preferred to go out.
The location of the lodge is definitely its main asset but next time I would consider spending my money on a good hotel with a lake view.
Thank you for taking the time to submit your valued feedback. We are delighted that you enjoyed the location of your accommodation and view of the lake. We are also grateful to you for bringing the less positive elements of your stay to our attention and will look into the points mentioned as a matter of urgency. The Wifi is, unfortunately, out of our control and the responsibility of the park. We would very much like to welcome you back, should you decide to visit the area again in the future.
Property Owner
Reviewed by Denise2.8★Aug 2022
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"A beautiful, well equipped, comfortable lodge in an excellent setting."
However, especially in the present economic climate, this lodge is way, way overpriced!!!
Thank you for your feedback. We are glad to hear that you enjoyed your time at Bramblings by the Lake. Our pricing structures are dynamic and are constantly under review. We hope that you would return again.
Property Owner
Reviewed by Alexander4.7★Jun 2022
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"We would love to stay again in September we have a10 year old dog who is very ..."
We would love to stay again in September we have a10 year old dog who is very well behaved and not a barker like most of the dogs there we wondered if that would be possible xx
Thank you so much for taking the time to submit your valued feedback. We are delighted to hear that you enjoyed your stay in Bramblings by the Lake and have sent an email to you in response to your enquiry. We would love to welcome you back, should you decide to visit again in the future.
Property Owner
Reviewed by Ann4.7★Jun 2022
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"Fabulous location in a wonderful part of the Lake District."
The lodge had everything that we are used to at home. Beds very comfortable too. Washing machine did not work as we tried to dry our wetsuits and swim wear. We reported this and it was going to be attended too. Also, a few of the jets in the hot tub were not working either, which will need some attention. Apart from these couple of minor issues, we would happily book again.
Thank you for your feedback, and for bringing to our attention the issues that you experienced with the hot and washing machine, and we will pass these on. We are glad to hear that you would return again.
Property Owner
Reviewed by Sharon4.7★May 2022
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