Cumbria Court

35 Customer Reviews

• "We stay here several times a year and it is always good."

  Great location and lots of food places nearby if you neead them.

  Reviewed by Joanna4.7★Sep 2024

• "Pros: Location is excellent Secure parking is ideal with bike rack etc Most ..."

  Pros: Location is excellent Secure parking is ideal with bike rack etc Most amenities available Spacious Cons: VERY uncomfortable beds and sofa 1 toilet roll provided Couldn’t turn heating off so rooms were boiling Gate key fob battery was dead upon arrival No drying facility No washing powder/detergent

  Thank you for your comments. We are pleased that you enjoyed the location of the property. We are sorry to hear that you found the mattresses uncomfortable. We do find that this is down to personal preference. We were pleased to be able to resolve the issue with the battery for the fob. We take all comments on board, and will pass them onto the relevant teams. Thank you The Lakelovers Owner Relations Team Property Owner

  Reviewed by Thomas3.1★Jul 2024

• "Following arrival, DvD Player & Ipod Dock were missing."

  Also, I noticed there was no mat for using inside the bath (safety). I reported these matters to Sykes, via the app, as the local office had closed by this time. It took Sykes 3 days to respond, but the issues were solved quickly, once the local office took over. I was quickly informed that the owner had removed the Dock & DvD player, & installed a smart Tv instead. That's fine, but please update the website details. The local office kindly dropped a new bath mat off at the apartment within 3 hrs of them being informed. I also came across at least 2 dirty glasses that needed washing. What I found that was missing, & would have been a nice touch... was a clock on the wall. I either had to keep my watch on, or keep it handy. Loved the secure wi-fi, & the comfortable mattress on the large bed. I still had uncomfortable nights, because I suffer from painful Spondylosis, so getting a comfortable pillow combination, was always going to be difficult. I found that the deadlock on the door, to be a tight fit, when locking/unlocking. Having to pull the door towards you, upon exiting, in order to be able to lock the door securely. I have rented an apartment lower down, for many years, with the same set-up... that was never tight to open & close. All in all, I was happy with my stay. The other apartment was unavailable to rent, for some reason, but even it returned, I would still choose this one. So I hope to return again, if my ageing body will allow. Hope the bath mat is still there.

  Reviewed by Robert3.1★Jun 2024

• "We have stayed here lots of times and we are never disappointed."

  It is in a great spot, easy for the bus station and close enough to shops and restaurants. We always leave the car and travel by bus everywhere, the car park at the rear of the property is a bonus. We will use this property until we can't manage the stairs anymore.

  Reviewed by Joanna5.0★May 2024

• "A great place in the centre of Windermere always clean and tidy we stay here several times a year."

  Reviewed by Michael5.0★May 2024

• "Would highly recommend, modern, very clean, spacious and everything you would need!"

  Nice and central with off road parking. Will probably go back!

  Reviewed by Steven5.0★Oct 2023

• "The air vent in the bathroom was disgusting, the cooker hood was sticky and dusty and the carpet needed hoovering."

  Comfortable and good location with parking. We were expected to accommodate the painters to paint the front door and if we weren’t in they would use their master key. This in my mind is not acceptable. The notice for this was given in an email which being on holiday I don’t check every day, so I could have come back in later in the day to find a stranger at the door and the door open. Uncharacteristically I checked my emails on Monday, therefore with the possibility of painters arriving had to forfeit lazy mornings as didn’t want to be in nightwear when they turned up. Also had to accommodate the roofers. If maintenance is due on the property either inform me beforehand so I can choose whether to rent or don’t let the property that week. Thoroughly unacceptable.

  Thank you for taking your time to provide feedback on your stay. We are sorry that you did not find the cleaning to fall short, had we known about this we would have organised an urgent re-clean. In addition, we apologise that you were disrupted by the necessary works. This property is part of a building of both residential and holiday lets so we do not have control over how or when the building management carry out works. Therefore, we can only inform guests once we are notified. In this case the roof was leaking, affecting other properties and this required works on it to prevent further damages. I hope this helps to explain the situation. We are glad that you enjoy the property and your stay. Lakelovers Owner Relations Team Property Owner

  Reviewed by Louise2.5★Sep 2023

• "Good location if u want to be near bus station and in Windermere."

  Bonus for providing parking. Apartment is very dated but has everything you need if wanting to be self catering. Beds were comfortable but the twin beds are not a standard size and are quite narrow, this is because of room size. Only big issues was the keys. Firstly you have to pick them up from Cumbria stays shop which is a big pain as finding a parking space is difficult! ( this is not stated until booking is complete & you can not access parking space until you get the keys) Then go find apartment to find the Yale lock is dodgy. Could not get into apartment after a lot of time wasted and fiddling with locks and door. Had to walk back to shop to get help. This is a known problem so why not just get it fixed and put a new lock on. If arriving late we would have been stranded. Why not just use key safe at apartment?

  Thank you for taking the time to provide feedback. A key safe is not possible as this is a residential property and as you need the key fob to enter the gates it would require putting this outside the gates creating a security risk for other residents. Our colleague who attended with you, confirmed that there was no issue with the lock and it does not need replacing. It is a common lock, where it requires the user to turn the key in the opposite direction to unlock. Information is provided at the office for guests who arrive after closing, on how to retrieve property keys and there is an out of hours service. We are glad that you enjoyed your stay and all the area has to provide. Lakes Cottage Holidays Owner Relations Team Property Owner

  Reviewed by Tracey4.1★Aug 2023

• "A great base for our holiday with plenty of places to eat nearby."

  Comfortable, spacious flat. Our only (minor) criticisms are that the bedrooms could do with blackout curtains/blinds, and that the towels were very small.

  Reviewed by Rebecca4.7★May 2023

• "Absolutely lovely apartment stayed twice now and will definitely be returning loved it want to live there x Brilliant location to explore the lakes, close to bus and train station, bars and restaurants in walking distance."

  And private parking a brucie bonus.

  Reviewed by Alison5.0★Apr 2023

• "Returning to Cumbria Court for yet another very enjoyable stay in this apartment."

  Located in the centre of Windermere there are good facilties close by and good roads nearby, to explore further afield.

  Thank you for your kind comments, we are pleased to hear that you enjoyed your stay. We hope to welcome you back. Property Owner

  Reviewed by Iain5.0★Apr 2023

• "Very comfortable with everything we need."

  Have asked Sykes to contact owner as we visit the lakes 5 times a year and would like to stay at Cumbria court everytime.

  Reviewed by Michael4.4★Sep 2022

• "Lovely property will definitely be going back."

  It is in the perfect location to explore the lakes. Clean and very comfortable can not fault this property it has everything you need.

  Reviewed by Alison5.0★Sep 2022

• "We had a great time at Cumbria Court in Windermere."

  The property was ideally located and had everything we needed for our stay. We would definitely stay there again. A couple of points to note. We would have liked to have had bath sheets rather than the bath towels provided. They were to small. Also the TV remote was generic and did not match the make of TV. We found that we had to reset the remote/TV every day.

  Reviewed by George F4.7★Jun 2022

• "Had a fantastic stay, the secure parking was an added bonus as we were on ..."

  Had a fantastic stay, the secure parking was an added bonus as we were on motorbike’s Great location so close to everything you could need and the flat was great, comfortable and clean, what more could you want

  Reviewed by Colin5.0★May 2022

• "Centrally located in Windermere, this apartment is ideal for exploring the Lake district."

  A very comfortable place to stay and with off road parking for a family sized car. I would stay here again and wholeheartedly recommend it.

  Reviewed by Iain4.7★Apr 2022

• "Lovely apartment met the owners last time we stayed."

  Think it needs bit of an upgrade..Great location. Shame about cleaning, dust under the small table, on the kitchen floor. Bathroom bulbs out. Lady in the office was very helpful.

  Reviewed by Julie4.1★Mar 2022

• "The instruction booklet was for a washer dryer, but it was a washer only."

  An airer to dry wet washing would’ve been helpful! Overall a brilliant stay and a superb location!

  Reviewed by Esther3.8★Jul 2021

• "I think there should be a clothes maiden as there is nowhere to dry clothes after you have used the washing machine."

  Any slight rain and you couldn't get a TV signal.

  Reviewed by Gary4.4★Jun 2021

• "Easy booking process and key collection, private parking in busy town a real bonus."

  Great location with views of fells, very quiet but really close to shops & restaurants. Plenty of walks from doorstep. Well equipped kitchen . Not the most appealing property from the outside but don’t let that put you off.

  Reviewed by Karen5.0★Dec 2020

• "The car parking space which was supposed to come with the property was occupied when we arrived."

  as this was one of the main reasons we picked the accommodation it was quite disappointing. when we called Sykes to ask for advice (somewhere else in the area to park maybe in the meantime, or getting in touch with the owner of the property to ask for help) we were told that someone would call us back from the local office, but no-one ever did. we ended up waiting around for a while and then having to drive around the area aimlessly until we spotted a parking space we could use overnight. very poor customer service that no-one got back to us at all about the issue

  Reviewed by Jane4.4★Sep 2020

• "Cumbria court was a fabulous place to stay."

  It was clean, modern, spacious and had everything we needed for our stay. The location was excellent for both exploring Windermere and Bowness and easily driving to other parts of the lakes. Would highly recommend.

  Reviewed by Katherine5.0★Aug 2020

• "A very nice apartment on the top floor with everything me and my son needed for a week away ."

  In fact it felt like home from home without any compromises. The owners & Sykes Cottages clearly understand their clients needs as we wanted for nothing.

  Reviewed by Malcolm5.0★Aug 2020

• "I appreciated being given early access to the appartment"

  Reviewed by Tom5.0★Feb 2020

• "A good location within Windermere, and the Lake District as a whole."

  The apartment is clean with decent facilities, although the third floor location could be a problem for some. On site parking is a must around Windermere and this space is also secure. I have stayed here several times before and would certainly be returning in the future.

  Reviewed by Iain4.1★Oct 2019

• "Excellent location."

  Recieved a phone call asking if everything was ok. Lovely apartment friendly staff

  Reviewed by Rosie5.0★Aug 2019

• "We really enjoyed our stay at cumbria court ,very clean ,modern apartment , ..."

  We really enjoyed our stay at cumbria court ,very clean ,modern apartment , fantastic location as windermere town centre is in the next street ,beds were very comfortable,well equipped kitchen,we would definitely book again

  Reviewed by John5.0★Jul 2019

• "The flat was exactly as pictured except there was no indication it was up three flights of stairs with no elevator."

  This proved onerous with heavy luggage. Knowing this ahead of time would have been helpful. The flat was spacious and well equipped but with 2 notable lacks: there was no coffee maker of any kind (not even the simplest French press) and there was no hair dryer, two basic items in most rentals. Also, the refrigerator was a mini, not full-sized, which was fine for us but unexpected in a kitchen of this size. Picking up and leaving the key was easy and the email messages were clear and comprehensive. I did try calling Sykes once after hours with a question about the key return but I just got an endless phone tree and was never able to leave a message. The flat was in an excellent location, right in town but very quiet. Overall, we were very satisfied with it.

  Reviewed by Constance4.7★May 2019

• "Excellent as always."

  .. the only slight disappointment was there were no bowls in the apartment but the local team sorted it for us straightaway which was appreciated

  Reviewed by Tom4.7★Feb 2019

• "It was difficult to appreciate how snug the second bedroom was from the picture."

  It would be fine for two children but was a bit of a squeeze for anyone bigger. The heating was amazing. Otherwise we found the place was well equipped and suited our needs in all areas. Excellent location for a well equipped apartment.

  Reviewed by David5.0★Dec 2018

• "The apartment was clean, well equipped and exactly as it looked in the photos."

  The position was excellent for the walks we wanted to do in Ambleside, Grasmere and Bowness. Although the apartment is in the centre of Windermere it is quiet and having a dedicated parking space was a bonus. We ate out every night in Windermere and there is plenty to choose from and only a couple of minutes walk from the apartment. We even found a delightful Italian cafe/restaurant that served an excellent choice of breakfast meals from 8.00 am. Our only negatives were the comfort of the corner suite and the two single beds hadn't been zipped to make a double bed (I had telephoned a week before our booking and requested this as it is given as an option in the advertising and been assured it would be done but sadly it wasn't). The apartment definitely contributed to us having a great break.

  Reviewed by Carol4.4★Oct 2018

• "The apartment was excellent, although potential holidaymakers should be made aware that it is on the 4th floor with quite a few stairs to climb."

  Although there was a dryer situated on the ground floor the door to the room in which it was situated was permanently locked and we had no means to access it, Not ideal when there is washing to dry - which is not unusual when holidaying in the Lake District!! The apartment was well equipped but an ironing board and iron would have been good. We carefully followed the directions provided but could find no trace of Cumberland Court on the left (as stated in the directions) it was actually situated on the right!! (yes we did enter the road from the direction stated). Apart from these minor problems this was one of the best properties we have rented for a holiday. Extremely well situated and very peaceful considering how close to all the amenities it is.

  Reviewed by Jill4.7★Sep 2018

• "Perfect holiday apartment."

  Brilliant location close to amenities and lake Windermere..... Will definately book with lakes cottages again based on our holiday experience

  Reviewed by Nick5.0★Aug 2018

• "The apartment was ideally situated in windemere very central but in quiet location was very clean and had all facilities necessary."

  Had a very enjoyable stay and have no hesitation in booking this again . Have already recommended this to other people.

  Reviewed by Mary5.0★Jul 2018

• "Very nice apartment in a good central position but far enough away from traffic etc to be very peaceful."

  Well equipped and lovely and clean and comfortable. We enjoyed gorgeous weather and loved the amazing scenery of the lake district

  Reviewed by Lynda5.0★May 2018

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