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"It was nice and clean place but single bed size and mattress quality was soo bad that we can’t have comfortable sleep."
Everything else was perfect
Reviewed by Komal4.4★Sep 2024
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"Nice and clean on a peaceful site close to both Ambleside and Windermere"
Thank you for your feedback, we are glad you enjoyed your stay and hope to welcome you back soon - The owner relations team.
Property Owner
Reviewed by Katie4.1★Apr 2024
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"We had a lovely stay
It’s a good base
Property was clean and well ..."
We had a lovely stay
It’s a good base
Property was clean and well equipped
Only negative is size of single beds and a bit of a fusty smell in bedroom
So pleased you enjoyed your stay. I will ensure our maintenance team always airs the room, especially if the cabin has been empty for a little while.
Property Owner
Reviewed by Rebecca3.4★Sep 2023
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"The cabin was clean and comfy."
We really enjoyed the holidays but i was expecting coffee and sugar. And also wifi was not working and even data. So we couldn’t reach with the family during holidays. We asked on the reception but nothing was done for wifi.
Thank you for your feedback. We are glad to see that you enjoyed your stay.
As the property is self catering, tea and coffee is not always provided.
We are sorry to hear that you experienced issues with the Wifi. The WIFI is complimentary and provided by the park.
Thank you- The Lake District Lodge Holidays Owner Relations Team
Property Owner
Reviewed by Roji3.8★Aug 2023
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"Everything was fine, only there was a problem with the internet."
Reviewed by Payam3.8★Jul 2023
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"We had a lovely stay here in June."
The caravan is perfectly equipped for the week and is in a great location. We stayed here so we could walk up to Brockhole for the Great North Swim. (About 10 minutes)
The van was clean and tidy, although smaller than some caravans we have stayed in before. It was fine for the 4 of us, but may feel cramped with any more than that.
The only thing that let this place down was the lack of WiFi, although the owner has mentioned this in the listing, we hadn't realised just how bad it would be.
Overall a lovely stay and we would definitely stay there again.
Thank you for your kind comments. Should you return, you will hopefully find the Wi-Fi much improved. White Cross Bay installed a new system last autumn (2022). We had a router in Herdwick Cabin that automatically connected. Unfortunately, a fault developed and the engineer took the router out . We thought receiving its replacement would be speedier than it was and can only apologise it wasn’t done in time for your stay.
happened as quickly as we thought it would. We can only a poly for the new router not having been installed in time for your stay.
Property Owner
Reviewed by Helen4.4★Jun 2023
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"The cabin is very cosy and had everything that we needed."
The location is also beautiful. Discovering all around the towns and the lake and the nature.
A boat tour, the lake at Windermere and Grasmere.
Beckers, May 2023Jun 2023
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"Great cabin."
Spacious and cosy. Great location. We will be back.
The walks together as a family, feeding the local ducks.
Boat tours a lovely walk into Windermere
Flannery, May 2023Jun 2023
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"Enjoyed our stay."
Oven took a bit longer to cook than expected. Unexpected lovely weather. Location is very good. Brockhole next door and Mountain Goat coach tour very good. Garden centre at Ambleside and all the beautiful Lakes.
FergusonJun 2023
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"Thank you for a lovely comfortable and clean stay!"
The cabin is perfect and we had everything we needed! Perfect location to all the beauty of the Lakes. Enjoyed walking to the Lakeside each morning. We have all enjoyed the beautiful scenery despite rainy weather! Albert pub in Windermere - very accommodating. We have visited Glenridding, Ambleside, Windermere and Rydal. Also been on 2 x boat rides with our children.
ThompsonApr 2023
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"Dirty carpets, mold on net curtains, sink plug snapped in the kitchen area, damaged footstool / storage item , crisps and hairs on the floor, rusted bread bin, rusty toilet roll holder, no room to move in the bedrooms, lamp didn’t work plus positioned unsafe on soft cushion in between seating."
Certainly not worth £239 per night no matter what time of year. Totally unsatisfied family with the premises and the booking with Sykes Cottages. NEVER AGAIN
Thank you for your feedback. I am sorry you felt let down by your holiday stay. I also felt let down by it. As the owners, we had gone up to put Christmas decorations in for your New Year stay and the cabin looked beautiful. It was certainly not dirty. A lamp bulb had gone but there were spare bulbs. A small spot of mould was discovered on the master bedroom net curtain, which washed off (the cabin had not been occupied for a few weeks). There were staff at Skyes you could have contacted during your stay to voice concerns but you chose not to speak to anyone until after your stay ended. We take huge pride in Herdwick Cabin and have complete confidence in it and the Sykes team who look after it.
Property Owner
Reviewed by Karl2.2★Dec 2022
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"The mattress really is not fit for purpose extremely uncomfortable and would say cheap."
Very little room in the bedroom you wake up feeling tired and not refreshed
Hi
Many thanks for your feedback. Herdwick Cabin is new. The mattress came with the bed. It is soft, which isn't to everyone's taste but because some people would opt for a soft mattress rather than a harder one, it is difficult to know what to do for the best. It is a cabin rather than a cottage or luxury hotel, which is reflected in the hire price. The main living area is spacious but the bedrooms are small as they are in all such properties. The cabin's advantages are all its equipment and facilities, including its big SMART TV and high speed WIFI connection, and the amenities that the park offers, which are within a short walking distance.
Property Owner
Reviewed by Lindsay2.5★Nov 2022
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"Warm and clean caravan."
All the facilities worked ok. The big let down was not a sniff of WiFi in the caravan. We had to go to the restaurant area to get a signal. The food in the restaurant was excellent, we dined there several times.
Many thanks for taking the time to submit your valued feedback. We are delighted to hear that you found the accommodation comfortable. Unfortunately, the lack of wifi is out of our control as this service is provided by the park. They are currently working on improving this so a better signal will hopefully be available in the not too distant future. We look forward to welcoming you back, should you decide to visit again in the future.
Property Owner
Reviewed by Tom5.0★Sep 2022
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"Generally clean and tidy although smelt unpleasant when we arrived so had to air the property."
The park overall needs some investment. Swimming facilities and ‘club house’ and looking well used now.
Thank you for your feedback and we are sorry to hear of the issue you mentioned. Had these been brought to our attention we would have been happy to attend to investigate this further for you. The parks facilities are owned and managed by the a separate company (Parkdean Resorts) however we will forward your comments across to them on your behalf.
Property Owner
Reviewed by Amy3.8★Sep 2022
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"Lovely caravan everything we needed for our holiday would definitely book again"
Thank you for your kind feedback We are glad to hear that you enjoyed your stay at Herdwick Cabin. We look forward to welcoming you back.
Property Owner
Reviewed by Andrew & Beverley5.0★Jul 2022
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"Fantastic location fantastic caravan but the park it's self was a bit disappointing the complex never really had much food options and it was hardly ever on only on a night time there was only entertainment on a hand full of nights the swimming pool was absolutely fantastic for the kids and really warm overall we would recommend anyone staying here and we'll be back ourselves location is outstanding and a 2 minute walk to the bus stops."
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Thank you for taking the time to provide valued feedback. We are delighted that you enjoyed the property and location. Unfortunately, all park facilities are out of our control. We are sorry to hear that you found some of these disappointing. Should you decide to visit the area again in the future, we would very much like to welcome you back.
Property Owner
Reviewed by Marc4.1★Jul 2022
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