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"The caravan really smelt of dogs and there were quite a lot of stains on the carpet."
The patio doors had quite a few marks on from a dog. They just looked like they hadn’t been cleaned. It’s a shame really because the caravan is nice and the furniture is very comfortable.
Reviewed by Pamela4.4★Nov 2024
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"Lovely lodge very comfortable after a day out very warm and cosy of an evening when curtains are closed husband enjoyed the big tv and sky was a plus so he was happy."
Plenty room for everyone even our little dog was happy with dog bed and toys,
If I could make a suggestion a new set of pans and en-suite shower head needs a good clean but it did not affect our holiday so please don’t take it the wrong way as we did feel very relaxed hope to book again thank you
Reviewed by Victoria5.0★Oct 2024
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"Fab and spacious Lodge."
The lounge was very open and bedrooms excellent sizes.Would definitely book again. Sky was a big bonus on wet day and oven very good to use. Only 2 minor points. Shower in bathroom not great in terms of pressure temperature and very sensitive when turning tap. The decking outside front door when wet extremely slippy as slipped twice.
Reviewed by Charles5.0★Oct 2024
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"We've stayed in several lodges at White Cross Bay and found this to be our favourite so far."
The layout and location on site very good. The only negative comments concern the cleaning of the entrance matting inside that contained lots of dog hairs not cleaned away. We tried to clean it ourselves with the vacuum cleaner but it would not get them out. Also the nooks and crannies in bathroom showing remnants of dirt and hair etc. There was a problem with the shower diverter in the bathroom that was faulty. Otherwise nice lodge to stay in. Would use it again.
Reviewed by Colin4.4★Sep 2024
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"Excellent lodge very comfortable everything you need is in the lodge easy access ..."
Excellent lodge very comfortable everything you need is in the lodge easy access to amenities and lake
Second visit this year
Definitely will book again
Reviewed by Jeffrey5.0★Sep 2024
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"Lovely lodge, in a fabulous setting."
However, the lodge needs a refresh, as it is looking tired. A good deep clean and some of the furniture renewing would help too resolve this. Some of the decking boards were loose and the whole of the decking area lethal when wet. We couldn't sit on some of the outdoor furniture as it was split. For the price we paid I don't feel this was value for money. If the location wasn't so lovely we would have been extremely disappointed.
Thank you for taking the time to leave feedback.
We will pass on your comments to the relevant teams.
The Lake District Lodge Holidays Owner Relations Team
Property Owner
Reviewed by Ruth3.8★Aug 2024
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"Excellent lodge, spacious, immaculate and had everything we needed."
Will not hesitate to Book here again.
Thank you for taking the time to leave your kind feedback.
We are pleased that you had an enjoyable stay and we hope to welcome you back again.
The Lake District Lodge Holidays Owner Relations Team
Property Owner
Reviewed by Kenny4.4★Jul 2024
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"A beautiful, very comfortable property in a lovely location."
We could not believe how spacious and homely the lodge was: we were so pleased to have found it.
The lounge contained 2 three seater sofas, which were very comfortable, an ample dining table and chairs and a well equipped kitchen.
The 3 bedrooms were comfortable with very clean bedding and shower and bath facilities.
We highly recommend this property and would love to visit again in the future. Thank you for allowing us to use your lovely home from home.
Ps Slight issue with the carbon monoxide alarm in the hall. Made ticking noise in middle of the night. Eventually rectified after pressing the test button. Possibly needs your attention
Reviewed by Valerie5.0★Jul 2024
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"We enjoyed our stay very much and definitely would return to Lady Landless ."
A few little things need attention , I cleaned the shower cubicle in the en suite as there was quite alot of gunge built up on the bottom rail of the shower screen . The mattress on the double bed is really firm so didn't really sleep well . The rail adjoining the gate is rotten and was held on with insulating tape so not safe . We couldn't get sky Tv on as we couldn't find any instructions but not a big issue . We would still like to return though , lovley quiet site with beautiful views over the lake . Thank you
Reviewed by Julie4.1★Jul 2024
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"Beautiful lodge, very modern only two things decking area where is garden table was very slippery and my friend nearly fell over, managed to catch him."
Maybe more kitchen towel and toilet paper could be great as we was 6 people for 3 days clearly not enough:) And patio door stop holder was broken.Nothing else to bring to attention.Otherwise it’s great location and very comfortable lodge will definitely looking to go back.
Reviewed by Vitaliy5.0★Jun 2024
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"I was unable to contact Sykes by phone to get the passcode for the barrier at White Cross Bay and they took 24 hours to respond to the What’s App message and then only to ask if I still needed help, by which time we were half way through our weekend break."
Ladylandless lodge was spotlessly clean and well equipped. The only niggles were the TV remote was missing from one twin room and didn’t work in the double room, so there were 2 TVs we couldn’t use. There were no instructions on how to use anything so we couldn’t get the heating to come on in the morning and my 83 year old dad was complaining of being cold.
Thank you for your comments.
We are sorry to hear of the issues that you found in trying to get through to Sykes, we will pass on your comments to the relevant teams.
We are sorry to read that you experienced issues with the heating and would like to add that had we been made aware, we would have attended to try and resolve.
The Lake District Lodge Holidays Owner Relations Team
Property Owner
Reviewed by Susan3.8★May 2024
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"Excellent accommodation very comfortable well equipped
Would definitely go again"
Reviewed by Jeffrey5.0★May 2024
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"Just had a fantastic week at lady landless lodge, facilities were excellent both in lodge and on site."
Great location for travelling bus service good, Would definitely go back again,
Reviewed by Caroline Anne5.0★Apr 2024
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"Great location, excellent facilities, really enjoyed our stay, thank you"
Reviewed by Mark5.0★Mar 2024
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"I’ve stayed in lots of different lodges in the Lake District and this has to be one of the nicest."
Very comfortable in every way,the lodge had everything we needed during our stay. Had a lovely week in this lovely lodge. Would definitely return.
Reviewed by Samantha5.0★Mar 2024
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"We had a lovely stay over Christmas."
The lodge was huge but cosy too. It was clean and welcoming. Lovely to have the lights on when we arrived.
Just a couple of tiny suggestions. The kitchen could do with a pair of scissors and a measuring jug. Both the front door and patio doors difficult to open but all in all a well equipped lodge and a lovely break. Would definitely stay again
Thank you.
Reviewed by Helen5.0★Dec 2023
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"Comfortable and spacious lodge in a great location for exploring the surrounding area."
Close proximity to the beautiful lake shore.
Cleanliness of the property was disappointing - visible hairs on the bathroom floor, did not look clean and kitchen floor also needed cleaning as it was sticky.
We like to keep our holiday premises clean during our stay but the hoover did not hold any charge and could not be used.
Decking - noted signs of many repairs and there were three large screws left lying on the decking resulting in our dog picking one up and us fighting to get it out of his mouth.
Awful damp smell in master bedroom and en-suite bathroom on arrival … had to leave windows on lock and fan on to clear.
No instructions for Sky TV or WiFi - this would have been helpful.
Left hand side double doors to decking - one has dropped making it extremely difficult to lock once opened.
Washing machine would be a great addition.
One of the couches was a bit worn but still comfortable.
Sadly after a lovely week away we were disappointed and surprised to be accused of damage to a chair leg that was actually present when we arrived! Suggest future guests inspect the property and photograph all damage on arrival … sadly this is the first time we have used LDLH and naively we did not realise that we needed to cover our backs in this way.
Reviewed by Deborah3.1★Oct 2023
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"A nice spacious lodge in a great location on the park."
The lodge is well equipped and comfortable. The decking and outside hand rail could do with a bit of TLC and also one of the sofas in the living room is very worn. But despite some poor weather for July we had a great holiday!
Reviewed by Samantha5.0★Jul 2023
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"Perfect property in a perfect location for a 1 minute walk down to the lake."
Very clean and tidy and everything you need and more in the lodge, one of the most spacious lodges we’ve stayed in two of the rooms Having enough room to put cots up in, would definitely book again
Reviewed by Jack5.0★Jul 2023
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"Great Lodge only a couple of points the one 3 seater is past its sell-by date the side nearest the window has collapsed the back cover has been ripped off."
Also when we went to Hoover up the Dyson Hover was flat and there was no charger in the cupboard
Reviewed by John4.7★May 2023
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"Lovely lodge very clean."
However needs some attention, ripped my jacket on chicken wire by gate I could see decking replacement was a work in progress, old screws left in plantpot dog got them luckily brought to us (no harm done). Hoover needs new battery had to clean it out tried charging didn't work.Door hinge dropped on right double door difficult to lock. Could do with instruction book for appliances waste ect no bluray player or sky except free misleading.would I stay again(no) at moment .with improvements (yes)
Thank you for your feedback. We will look into everything you have mentioned and resolve where required. We do hope you will return for another stay soon.
Property Owner
Reviewed by Julie3.8★Sep 2022
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"Lovely lodge, really spacious and well equipped in a great location for the lake and other facilities on the park."
The decking at the back is nice and private and a great little sun trap. The only small snag was that the gate could do with repairing as there was no bolt. Would definitely recommend this lodge.
Thank you for your feedback. We are glad to hear that you enjoyed your stay at Lady Landless. We will ask our maintenance team to take a look at the gate. We hope to welcome you back again.
Property Owner
Reviewed by Samantha5.0★Aug 2022
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"Lovely lodge, quiet location."
Some earlier reviews suggest hot water is slow. We did not find this an issue at all. Our only negatives are the wifi, didn’t work at all despite password being included in the email before arrival, there were no Welcome Notes, which we have had in other places stayed at, so no explanation about anything, only 3 table mats between 5 of us, there were still no oven trays (commented on by earlier guest) so excuse to go to Lakeland shop and buy our own, and no oven glove. But those minor issues did not detract from a lovely stay in a lovely location. Thank you!
Thank you for your feedback. The WiFi is supplied by the park and we are not held liable for it's strength or speed. The lodge binders are being put back into the lodges soon. We will pass your comments on to our Housekeeping team. We hope to welcome you back to the Lake District again.
Property Owner
Reviewed by Jennifer4.7★Jul 2022
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"Gorgeous holiday!"
Thank you to the owners who are so kind allowing people to enjoy a quality holiday in their home from home!
Thank you for your feedback. We are so glad to hear that you enjoyed your stay in Lady Landless. We hope to welcome you again soon.
Property Owner
Reviewed by Leona5.0★Jul 2022
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"The lodge itself was lovely."
Very clean. However there were a few gripes. On arrival one of the beds was not made up - the fitted sheet was missing (no mattress protectors on any of the beds which was surprising) so I had to ring the number provided to get it sorted which it was within a couple of hours.
We found it strange that there was a collection of DVDs but nothing to play them on?
The parasol on the outside furniture was missing- we managed without but some may not.
We understood that there was limited WI-FI but this was incorrect- there was NO Wi-Fi at all as there was no internet connection. Again we managed but had to use our data.
The duvets on the beds were extremely thin - we were lucky that the weather was hot - any cooler and we would have been cold in bed.
Also the double doors to the decking are very hard to lock - you have to make sure they are lined up properly I read this in a previous review but obviously nothing has been done to fix them.
It’s a shame I have had to mention these points as they are all things that could easily be remedied by the owners.
One last point- although the holiday park itself is in a lovely lakeside setting I would not return. The service in the bar/restaurant was appalling. We used the app to pay for drinks but ended up going to the bar 25 minutes later anyway to discover our drinks hadn’t even been made. on our last day we decided to treat ourselves to breakfast before we left only to be told “no breakfasts today. There’s no food until 5.30”. No apology.
We didn’t use the pool so cannot comment on the facilities there.
We are sorry to hear of the issues you encountered, we will pass your comments across to our maintenance team who will look into them. The WiFi is supplied by the park and we are not held liable for it's strength or speed. Noting the issues you had with the park, we will pass this across to the Park Management. White Cross Bay is run and owned by Parkdean Resorts and their onsite facilities are outside of our control. Please accept our apologies for the inconvenience caused and we do hope it will not deter you from visiting a Lake District Lodge Holidays property again.
Property Owner
Reviewed by Georgina3.8★Jul 2022
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"The lodge was excellent, everything you could wish for."
Clean, spacious and comfortable.
Reviewed by Maurice5.0★Apr 2022
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"It was a pleasant stay in your lovely home."
Lady Landless
However there 3 issues we incurred, firstly the main door was hard to lock we were concerned it may break and we either could not get in or would have to leave unlocked we therefore had to contact Sykes cottages to come out which they did 2 hours later as agreed they made a temporary fix however this may need further work.
The Duvets were disappointing as only 4.5 tog which were far to cold for this time of year my partner mentioned this to Sykes and they did say some duvets would be provided however these never came. Therefore we were cold during the night.
The third thing were supplies we were surprised no extra toilet rolls and very little washingup liquid no tea or coffee and altough a bonus no bottle of wine or biscuits on arrival.
We have stayed in many holiday homes around the country it is quite expensive especially during the main season. The little extras would have made a huge difference.
Kind regards
Jenny
Thank you for your feedback, we are pleased to hear you enjoyed your stay. We take all your comments onboard and they will be looked into, we are glad we were able to temporarily fix the door lock for you and this will be fully resolved soon. We are sorry to hear you were not fully comfortable with the beds and did not receive further duvets, we have looked into this and cannot see this request. However, we will look into how we can resolve this better if it comes up again. Lady Landless is a self-catering lodge and all our guests are provided with a starter pack, it is then down to the guests to purchase enough toilet rolls, washing up liquid etc to see you through your stay. Please do accept our apologies for any inconvenience these matters caused. We do take all feedback very seriously and it would be our pleasure to welcome you back in the future.
Property Owner
Reviewed by Jennifer4.1★Mar 2022
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"We have stayed in many lodges on the park over recent years and this lodge was better than the rest, even without the normally mandatory "hot tub"."
Spacious, clean and well thought out! A nice, quiet part of the estate but only a 3 min walk to the main reception.
Reviewed by Neil5.0★Oct 2021
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"This was a very high standard lodge in an excellent location"
Thank you for the excellent comments, Mr Drain. Lady Landless is a great place to stay and we are delighted you thought so too. We hope to welcome you again soon.
Property Owner
Reviewed by John5.0★Aug 2021
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"It was a beautiful log cabin ,the decking needed TLC needed varnishing and sweeping plants pots need tidying patio table and barbecue needed cleaning and covering kept on till use."
The hot water was a pain had to wait to heat up kept go cold while in shower had to boil kettle to wash up not good I could not find any trays for oven use such as fish and chips .I would stay there again and recommend
Thank you for letting us know of your lodge experience. We note all you say and whilst we apologise that you had a few niggles during your stay we are pleased that you would return and recommend to others. Noting you had trouble using the hot water, we do advise guests to run the tap for about 5 minutes for the hot water to come through. It is a quirk of the lodge and to help guests we have put a note in the lodge to advise. We are checking the lodge today for any missing oven trays and shall replace if necessary. Please accept our apologies for any inconvenience caused. The BBQ whilst there for guests use, we would expect guests to clean it after using it. We are sorry if that was not the case. We have advised the owners to consider removing from lodge to avoid this happening in future. Your further comments, we shall follow these up and advise the owners accordingly. Thank you again for your review and we do hope that you otherwise had a great stay.
Property Owner
Reviewed by Marilyn3.8★Aug 2021
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"We had a lovely stay in the lodge, we have been coming to White cross bay for over 10 years now and stayed in many different lodges but this one was probably the best."
We loved the spacious feel in the lodge particularly the bedrooms. The privacy of the decking seating area was lovely too, given we were there for the hottest week we really enjoyed that. The lodge was very clean abs felt ‘new’.
We did notice the water took its time to heat up but it was ok given how hot the weather was!
Thanks for a lovely holiday where we made some amazing memories- would definitely recommend.
Reviewed by Tristan5.0★Jul 2021
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"We loved the lodge it was lovely and clean and very spacious BUT the hot water ..."
We loved the lodge it was lovely and clean and very spacious BUT the hot water was terrible, you had to run the shower and taps for ages to get any hot water then it was a rush to wash your hair and yourself in 30 seconds before it went ice cold, we tried a bath and only got less than an inch of hot water this was for the full week, if this was addressed then perfect lodge , perfect area and lovely camp
Thank you for the review, Mrs Adamson. We are sorry to hear you had trouble with the hot water. The owner has contacted us since your stay to advise that the taps need to be left running for about 5 minutes for the hot water to come through. We are sorry that this was not communicated to you sooner. Had you let us know at the time we would have resolved this for you. Please accept our apologies for any inconvenience caused. As a result of your experience the owner has decided to put a note in the lodge to advise future guests. Thank you for bringing this matter to our attention. We are delighted to hear that you otherwise loved the lodge and location. Lady Landless is new to our portfolio and is a great addition. This three bedroom holiday lodge offers superb accommodation for the whole family, perfect for a relaxing break in the Lakes. We do hope we welcome you again soon.
Property Owner
Reviewed by Anita4.4★Jul 2021
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