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Lakes Lodge

(Ref. 1068892)

Keswick Court 3, White Cross Bay near Windermere, Cumbria & The Lake District Show on map

4.1

Sykes rating

  • 8 Guests

  • 4 Bedrooms

  • 2 Bathrooms

  • Pets No

Features

  • Hot tub
  • Off road parking
  • Ground floor accommodation
  • Ground floor bedroom
  • Garden / Patio
  • Pub/shop < 1 mile
  • Dishwasher
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities and Maintenance
  • All reviews
  • lodge (18)
  • hot (14)
  • no (12)
  • stay (11)
  • hot tub (10)
  • lovely (10)

27 Customer Reviews

  • "The lodge was perfectly located and well equipped."

    Hot tub was clean and ready for use and size of lodge was perfect for our stay. Club house and facilities were small but perfect for what was needed and staff were super helpful. WiFi is terrible but that didn’t bother us too much. The one major thing that let it down was the cleanliness, there was a damp, dirty towel in the wardrobe, the towels that were provided smelt of damp, cobwebs in all corners of the rooms with spiders in them. Pots, pans and crockery were dirty and the frying pans were literally full of grease and in the cupboard. We washed every single item before using. The floor was sticky, hoover hadn’t been emptied and inside the blinds was so filthy you could scrape the muck out. The place was cleaner when we left than it was when we got there. It’s really a shame that such a lovely lodge is not being cared for and maintained properly. Overall we rated it a 4 star because of the size of the lodge and the location, the park Dean resort is small but perfect and the kids absolutely loved it. However we should not have had to clean the whole place and all the pots and pans to feel safe for use with small children and a baby.

    Reviewed by Louise3.1Oct 2024

  • "Great place everything you need."

    Site is amazing as well. Only problem I had was the heating didn't work for 2 days when reported was sorted out fairly quick.. shower didn't drain very well

    Thank you for leaving your comments. We are pleased that you had an enjoyable stay at Lakes Lodge. We were sorry to hear of the issue that you experienced with the heating. We are pleased that we were able to attend to resolve. We take all comments on board. Thank you The Lake District Lodge Holidays Owner Relations Team Property Owner

    Reviewed by Jonathan3.4Oct 2024

  • "A lovely well maintained property"

    Reviewed by Michelle5.0Sep 2024

  • "Wouldn’t class as a 5 star lodge as listed on the website."

    Very tired and unclean, stains on the walls in the kitchen (looks like coffee) when we arrived, black mould on the shower screen, floors unclean - lots of dust and previous guests jewellery down the side of the the bedside tables. Rusty towel radiators. Wouldn’t rebook/recommend. Boiler also very temperamental.

    Reviewed by Laura2.2Aug 2024

  • "Lovely holiday, lodge was a good size and in a great location and suited our family of six however needed a bit of TLC - Radiator in en-suite could do with a paint/replacing."

    Some of the rings on hob not working to their best (may need servicing). Shower and bath need attention (a little grubby) Windows were in need of cleaning inside. Minimal kitchen equipment but didn’t affect our cooking needs. Positive was we had an issue with bedding which was dealt with very quickly and hot tub was checked daily

    Reviewed by Mary4.1Aug 2024

  • "Great lodge plenty of space for family great location on park great hottub we ..."

    Great lodge plenty of space for family great location on park great hottub we had great time in lodge as a family everything we needed as family only small thing was wifi connectivity which is parkdean was hard to get signal when in lodge apart from that great lodge great holiday

    Reviewed by Paul5.0Jul 2024

  • "Unfortunately, although two cleaners were in the lodge when we arrived (yes we arrived early but then left to go shopping) attention to detail was not on their agenda."

    And attention to detail does matter! The sofas are stained and also have make-up on them. Childs finger nails stuck on chairs around the dining table and on the floor. Although the bin had a clean bag in it the bin itself all around the lid was dirty. The sofas had not been moved and when we pushed them away from the breakfast bar there was old food, childs beads and rubbish under them. Main bedroom en-suit the radiator is very rusty and unsightly. Window in en-suit unable to open. There is also a huge crack down the wall, again very unsightly. Second main bedroom you cannot open the blinds as they are broken. The main bathroom toilet sadly had not been cleaned and was very evident! plus the bath had not been cleaned to a high standard i.e. stains along the bath panel. More attention to detail, a square toilet with a round toilet seat! The light on the mirror is broken so very difficult to shave. The kitchen ceiling needs a good clean above the cooker and again attention to detail, the seal around the sink is the biggest "bodge job" I have seen in a very long time. The freezer compartment - one of the drawers is broken with no front on it. There has clearly been a leak and the wall paper around the windows is coming off. The bar stools are all stained. The decking - this was definitely not cleaned at all! Nor surroundings around the cabin - a child's armbands left on the floor near the hot-tub area near the bushes (not on the decking itself). This is definitely not a place I would recommend unless it has a full make-over. WIFI is free because it does not work - Happy to provide pictures.

    Reviewed by Clare2.5Apr 2024

  • "Keswick court was a lovely place to stay, lots of room for everyone comfortable beds, very nice and clean we loved the hot tub."

    Just had a problem with the heating it went off the first day had to get maintenance out, fixed it but couldn’t turn it down. Would recommend.

    Reviewed by Jayne5.0Apr 2024

  • "We thoroughly enjoyed our stay at Lakes Lodge and we would definitely stay here again."

    The lodge is one of the nicest we've stayed in and had everything we needed. Beautifully furnished, clean and spacious - we can't wait to come back!

    Reviewed by Caroline5.0Apr 2024

  • "The lodge was lovely and clean, the only thing that let it down was availability of the wifi as it barely worked for the 3 days we stayed."

    Also no Netflix/prime on the tv (just freeview). When staying with 4 kids it would have been better if we had wifi or a smart tv.

    Reviewed by Heather4.1Mar 2024

  • "We had a lovely stay and would've been a 4 star rating if it wasn't for the ..."

    We had a lovely stay and would've been a 4 star rating if it wasn't for the power cut we had on the 9th of March which meant that we went out instead and had to change some plans around

    Reviewed by Lucy3.8Mar 2024

  • "The internet on the park is non existent and you are unable to buy any."

    With no 4g either it makes it very difficult with the kids. No fault of the lodge owners just park Dean not providing a good enough service.

    Reviewed by Mathew4.1Feb 2024

  • "Was a great lodge to stay in."

    Bedrooms was a great size and such comfy beds. Main living space was ideal and having the table and breakfast bar helped with meals for adults and children. Heating was on tap, hot tub was great, with daily visits to check it. Only found the music centre on the 2nd day but was a good find.

    Thank you for your kind feedback. We are pleased that you had an enjoyable stay. We hope to welcome you again. The Lake District Lodge Holidays Owner Relations Team Property Owner

    Reviewed by Douglas5.0Feb 2024

  • "Lovely place in nice location poor signage if arrive in the dark phone signal ..."

    Lovely place in nice location poor signage if arrive in the dark phone signal not great unfortunately pots and pans were full of food on arrival had to spend time cleaning burn food stain and left of food on cutlery

    Thank you for your comments. We apologise for the cleanliness of the kitchen. We take all comments on board, and will ensure that our high standards continue to be met. Thank you- The Lake District Lodge Holidays Owner Relations Team Property Owner

    Reviewed by Carol3.8Dec 2023

  • "The lodge was a little unclean- the table had dried food on, the table chairs and couch had bits of food and what looked like confetti on."

    The fridge also had food in the bottom.

    Reviewed by Lyndsay3.8Dec 2023

  • "A light outside of the hot tub would be great."

    We came in December and it was dark by 4.15pm, slightly dangerous when there was light and children in the hot tub. Boiler fixed and working perfectly.

    Reviewed by Lauryn4.7Dec 2023

  • "We had a great stay and it’s a beautiful lodge but the boiler was broke and even when we pressed the rest button we couldn’t get the hot water on."

    We and 4 kids with us and 3 adults and we wasn’t able to bath the kids whilst there because the water was freezing. Really should get the boiler replaced before letting it out especially in the winter months. Apart from that it was a great stay.

    Reviewed by Jessica2.8Nov 2023

  • "Boiler kept on tripping out, so no hot water / heating."

    2* mugs missing Need to clean behind the doors. But a beautiful property in a beautiful location very well equipped and furnished. Just need to fix the boiler!

    Reviewed by David3.8Oct 2023

  • "Lovely place with a restaurant that did nice food good swimming pool for kids."

    Windemere village was lovely and surrounding areas lovely for day trip.

    Reviewed by Anne5.0Sep 2023

  • "Accommodation was lovely,we had problems with the boiler and struggled to get hot water for showers."

    Thank you for your feedback. We will ask our Maintenance Team to look into the issue with the boiler. Thank you The Lake District Lodge Holidays Owner Relations Team Property Owner

    Reviewed by Louise4.4Sep 2023

  • "Great location, fab lodge just like home from home, would definitely like to return."

    Only criticisms were boiler had problems having to reset it all the time when shower was switched on so shower was cold & some radiators were cold. Also the cushions on the outdoor furniture were wet through so unable to sit out when returning to the lodge, maybe an idea would be to ask housekeeping or guest to put cushions into the storage provided after use. Hot tub was great & really enjoyed our stay & will be looking at returning in the future thank you

    Reviewed by Lee5.0Sep 2023

  • "We travelled as a party of 6, youngest 11 months and oldest 77!"

    We have had a fantastic weeks stay. It’s the second time we’ve stayed at White Cross Bay, the first in Lakes Lodge. We would definitely return (and have already tried to rebook but unfortunately it is fully booked for the time we would like next year). The position of the lodge is brilliant with a large decking area and a fabulous hot tub. Added bonus of having 4 bedrooms. We only had a couple of criticisms: the cleanliness of the living area upon arrival (there was a lot and I mean a lot of peanut shells underneath the cushions) and the floor was quite dirty under the couch with pieces of Lego, assuming from previous parties who have stayed (probably more noticeable having a baby crawling round), this was however easily rectified as we just cleaned it up ourselves. The other issue was the boiler for hot water. We had to continually reset for hot showers, we managed but I expect it would even more of an issue if staying during the winter. Despite this a fantastic stay and as already mentioned, we would definitely return.

    Reviewed by Liz4.4Aug 2023

  • "The lodge was very clean , and had everything you needed, The boiler needed ..."

    The lodge was very clean , and had everything you needed, The boiler needed resetting every time you needed hot water , it was a pain when somone was in the shower you would have to get out to reset the boiler ,I was woken up many times though out the night as the jacuzzi was right by the master bedroom window , I would be woken up by the jacuzzi motor sounds ,

    Reviewed by Mohanad4.1Aug 2023

  • "We enjoyed our stay and would like to return."

    However, the lodge was not without its faults. We had to contact the maintenance people twice due to the tv was inoperable, hot water was consistent. We got very concerned about the up keep of the Hot tub. We had 2 visits from the hot tub maintenance people, one checked the temp, the other was hoping to just do the same but we asked him to check the ph levels and chlorine as I am aware that this needs doing on a daily basis being a hot tub owner! (Still not sure this was done) Overall the site was kept beautifully and we made good use of the marine facilities, Ian was very helpful and look forward to booking our next holiday at White Cross Bay.

    Thank you for your feedback. We are sorry you had issues with the TV signal, as this is looked after by an external company, we did have to wait for them to attend. Please accept our apologies for the inconvenience caused. We have checked with the hot tub contractor who has supplied us with evidence of the daily tests and checks carried out. Sometimes they may attend when you are not present as they only need access to the hot tub. We do hope this helps and we hope you will return in the future. Property Owner

    Reviewed by Adam4.1Jun 2023

  • "The lodge was very spacious, clean and tidy."

    The settling was hard to find at first as no signs when you get closer to the lodge. The lodge had everything you needed being away from home. We had an amazing few days at the lodge and location was very easy to get to and explore nearby towns by bus. The only one thing that hindered our stay was having restrictions on the hot tub use. We are very respectful people when staying in theses lodges, but not being able to use the hot tub early morning or later in the evening restricted how many times we could use it. We will book again with Sykes but maybe on a different site in the UK as we so enjoying visiting them. Thank you for a fab few days in the lodge and the weather made it all so enjoyable

    Thank you for your comments. We are pleased to hear that you found the lodge to be spacious and clean. We appreciate your comments about the use of the hot tub. The rules regarding the hot tub are put in place by White Cross Bay Holiday Park to ensure that other guests are not disturbed during their holidays. We hope you return to the Lake District again. The Lake District Lodge Holidays Owner Relations Team Property Owner

    Reviewed by Janine4.7Jun 2023

  • "Lovely lodge, beautiful decor and great facilities."

    We had a great time. Would recommend. The only problem we had was finding it, the name of keswick court 3 is not on the lodge. Needs better signs. The boiler tripped out, but we reset it fine. Overall it was fabulous. We we come again!

    Thank you for your comments, it is lovely to see that you enjoyed your stay. We take your comments regarding the signage. We will ask our Maintenance Team to take a look at the boiler. We hope to welcome you again. The Lake District Lodge Holidays Owner Relations Team Property Owner

    Reviewed by Nichola4.7Jun 2023

  • "Lake Lodge was absolutely perfect."

    Modern, Spacious, Immaculately Clean, and well equipped. We could not fault it. Lots of Space inside and out. Decking area is spacious with quality outdoor furniture, hot tub clean and ready to use, and great being able to heat up to 40 degrees (as some hot tubs we have used in the past are restricted to how hot they can go). We had a great time at Lake Lodge it exceeded our expectations, would definitely look to book it again. The Site was great, facilities were great and the location was perfect for exploring the Lakes. Definitely a 5 star stay!! Thank you.

    Thank you for your lovely comments. We are so pleased to hear that you enjoyed your stay at Lakes Lodge, and that you found it to be clean and well equipped. We hope to welcome you back again. The Lake District Lodge Holidays Owner Relations Team Property Owner

    Reviewed by Angela5.0May 2023

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This property is part of the Lake District Lodge Holidays collection.
From the moment you arrive in the Lake District there is a huge choice of activities and things to see as you take in Britain’s latest World Heritage Site – it’s the only National Park to be recognised for such status.

Summary

  • Single-storey
  • Four bedrooms: 1 x king-size with TV and en-suite shower, basin and WC, 1 x double, 1 x twin and 1 x bunks (suitable for children only)
  • Bathroom with bath, shower over, basin and WC
  • Open-plan living space with kitchen, dining and sitting area
  • Gas central heating
  • Gas hob and electric oven/grill, fridge, freezer, microwave, dishwasher
  • TV, DVD player (located in the cupboard) and WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Off-road parking 1 x tarmac parking spot and 1 gravelled parking spot, additional parking at the marina or main reception
  • Enclosed decking area, seating areas, patio furniture and hot tub
  • 2 x infants permitted, bring bring your own travel cots and highchairs
  • Sorry, no pets and no smoking
  • Shop 0.5 miles, pub 0.6 miles
  • Note: Use of hot tub is between 10am and 10pm only
  • Note: The charging of electric vehicles is not permitted at this lodge, the nearest charging point can be found at Booths Supermarket in Windermere
  • Note: Complimentary WiFi is provided by the park and subject to fair usage guidelines, Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to, WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes, This is only suitable for page browsing and sending emails, Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi, We are not held responsible or liable for the WiFi on the park, If you encounter any issues with the WiFi, please contact White Cross Bay reception
  • Access to the local leisure facilities is complimentary and can be withdrawn at any time without financial penalty, we as the letting agent or the property owner cannot be held responsible for this provision in service, as it’s subject to third-party provider located off site
  • Note: For use of the onsite facilities, a complex pass is required, these can be purchased from reception

The property

Enjoying a superb setting in White Cross Bay, Windermere in the Lake District, Lakes Lodge is a stylish, contemporary holiday lodge with a spacious decking area outside complete with a private hot tub.

Lakes Lodge is ideal for families or couples looking to escape the hustle and bustle of normality and uncover the scenery of the Lake District.

The bright and spacious open-plan lounge, kitchen and dining area is a welcoming retreat after a long day on the fells, and guests can sink into the sofas with a drink in hand and gaze out of the window into the woodland or gather round for family games night.

Patio doors lead out onto your private decking with outside furniture provided so you can sit and admire the scenery until the sun goes down or chill out in the fantastic hot tub.

The well-equipped fitted kitchen includes everything you need to whip up a family meal, so take a seat at the dining table and recap on your favourite memories of the days spent together.

Come bedtime, retreat into one of three bedrooms, the master bedroom boasting a king-size bed, plenty of storage plus a TV for those lazy mornings and this room also offers an en-suite shower room with corner shower, basin, heated towel rail and WC.

The second bedroom is a delightful double and double wardrobe.

The third bedroom has full size twin beds with double room and the fourth bedroom has bunk beds suitable for children only and to complete the property, there is a family bathroom with a full-size bath and shower over, perfect for a long relaxing soak and some ‘you time’.

Lakes Lodge is located on the popular White Cross Holiday Park site on the shores of Lake Windermere with panoramic views across the Lake and to the fells beyond, making this location a marvelous choice for your Lakes’ getaway.

The site is home to a host of wonderful facilities to enjoy including an indoor swimming pool, a sauna, and a spa pool, along with a children’s play area and activities, as well as a convenience shop, bar and restaurant.

Head to the fun-filled Brockhole Lake District Visitor Centre which offers a wide range of activities for all ages from strolling around the pretty gardens, enjoying a sweet treat in the café, walking one of the trails or attempting the Tree Top Trek; there is something for everyone.

A short but scenic drive away is the charming town of Windermere which is bursting with quaint and quirky local shops to browse, along with more traditional pubs and restaurants.

Lakes Lodge offers guests stylish and contemporary accommodation in a wonderful location.

Note: This property has a Good Housekeeping bond of £100.

View on map

About the location

WINDERMERE

Ambleside 5 miles; Kendal 8.7 miles.

The twin towns of Bowness and Windermere are both vibrant, fun-filled places set within the splendid scenery of the Lake District. Both towns provide a range of amenities, shops and restaurants to suit all tastes whilst Ambleside offers the additional attraction of a boat ride to Bowness, the Lakeside Aquarium and Beatrix Potter's 'Hill Top House' at Sawrey. Grizedale Forest Park is within easy driving distance and is home to a range of activities including many good walks, mountain biking and the 'Go Ape' adventure park. The region also boasts many National Trust properties as well as a variety of water sports for those who prefer a more adrenaline-fuelled trip. Children will enjoy a trip to the 'World of Beatrix Potter' in Bowness whilst the villages of Grasmere, Coniston Water, Kendal, Keswick and the Lakeland Mountains are all within easy reach.

View more holiday cottages in Windermere

Lakes Lodge is accessed by 3 steps. The lodge is then all on the same ground floor level.

Please note: this lodge sleeps 6 adults and 2 children. The bunk beds are only suitable for children.

A travel cot will fit in the double bedroom and the bunk room but it will be tight . Please bring your own as a travel cot and highchair are not provided.

Lakes Lodge is a non-dog friendly property.

White Cross Bay has its own onsite facilities. You will need to purchase a complex pass from reception which includes the use of the pool, entertainment and access to bar and restaurant. The prices are subject to change by park management.

Complimentary WiFi is provided by the park, please select “White Cross Bay” within your wifi settings. There is no password for this and it will give you an option to continue to internet. Any issue please contact White Cross Bay reception.

Complimentary WiFi is provided by the park and subject to fair usage guidelines.
Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to.
WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes. This is only suitable for page browsing and sending emails.
Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi.
We are not held responsible or liable for the WiFi on the park. If you encounter any issues with the WiFi, please contact White Cross Bay reception.

There is a Good Housekeeping Bond of £100 for this property.

Please note that the charging of electric vehicles is not permitted at this lodge.
The nearest charging point can be found at Booths Supermarket in Windermere.


Park Rules and Operations – White Cross Bay

All holiday parks are owned and managed by a separate company to ourselves. Lake District Lodge Holidays has no association with the owners of these parks or responsibility for the provision of services they offer. At certain times of year, there maybe a reduction in those services, which is outside of our control.

Commercial vehicles, caravans, camper vans, Hen or Stag parties are not permitted onsite.

You will be staying on an operational holiday park, which means work may be undertaken from time to time by the park owners during your stay. Although Lake District Lodge Holidays will always try to inform guests in advance if something may impact on a stay and if we have prior knowledge. We cannot be held responsible or accept any liability for park operations of which are outside of our control and which we have no knowledge of.

Any issues relating to a stay at a privately owned lodge should be reported back through Lake District Lodge Holidays as the park are not responsible for managing the lodge or booking for private sublet guests during their stay.


Hot Tubs

For the comfort of other holidays guests we request that noise is kept to a minimum. Usage of the hot tub is between 10am and 10pm only. If you are found to breach these timings then you may be asked to vacate the park with no call for a refund.

All hot tubs are maintained to strict industry standards and HSE guidelines by separate qualified independent contractors on behalf of the property owners. This includes changing the water between guest stays and checking the water condition on a regular basis.

Whilst every effort is made to have a hot tub ready for immediate use by the arrival time stated, this may not always be possible. In such cases the hot tub will usually be ready to use later that day unless otherwise advised. In such cases no compensation or refund is payable unless the hot tub is faulty.

Information about using a hot tub safely is provided at all lodges with a hot tub and on a prominent notice near the tub. All hot tub users should wear an appropriate bathing suit. Usage of a hot tub is at a guests own risk and Lake District Lodge Holidays accepts no liability for anything which may happen to a guest as a direct result of using a hot tub.

This property offers the following short breaks:

  • Off-season
  • Christmas