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"Great lodge, great park."
We took the our dog and they had left treats and poo bags. There was plenty cleaning supplies. The pub/restaurant was a 2 minute walk from the lodge.
Great stay, would like to visit again.
Reviewed by Andrew5.0★Oct 2024
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"Great lodge."
Owners have thought of everything. Fully equipped and loved how much they catered for dogs. Included bowls and treats etc. Lodge was lovely and clean when we arrived.
Only thing we found was the toilets didn’t flush the best but unsure if that is a site thing rather than just the lodge. Would stay again.
Thanks so much for your feedback. The water pressure can be an issue on the park, but we will get a plumber to look at the flush again anyway, so thanks for letting us know ! hope to welcome you back soon.
Property Owner
Reviewed by Debra4.7★Aug 2024
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"We had a great stay and will definitely come back in future."
Thank you for your feedback, hope to see you again soon !
Property Owner
Reviewed by Balram4.4★Aug 2024
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"We would recommend this gorgeous lodge and resort for any family."
We truely had a magical time and made lots of beautiful memories. The lodge itself was lovely and relaxing. We were there when it was very sunny so to have decking in the shade was a comfort to us. My only recommendations would be blankets as additional snuggle comfort but that was our preference. There was also no BBQ drum albeit it didn’t impact. Overall fantastic
Thank you for your feedback, so glad you had a special time at White Cross Bay, we look forward to welcoming you back !
Property Owner
Reviewed by Tanya4.1★Jul 2024
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"The holiday cottage was generally nice the only disappointments were that cleanliness fell quite below standards ie there were dirty seat covers for the dinning table,
chairs one bath towel was very dirty and the supply of towels for a family of 5 for four days was very very short indeed and there were quite a few cobb webbs on the lights on the bedrooms ceilings."
Reviewed by Diljit2.8★May 2024
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"First class stay as always will be back soon"
Thank you so much for your review. We are so glad that you enjoyed the lodge and we welcome you back !
Property Owner
Reviewed by Tony5.0★Apr 2024
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"On suite toilet does not flush properly , we had to fill a bucket of water to pour it down the toilet to flush it ."
The extractor fan over the oven had no bottom grill on it and was full of spider webs .
The good side, when we arrived the lodge was lovely and warm and a nice welcoming light was on . The xmas tree was a lovely touch too .
Reviewed by Lesley2.8★Dec 2023
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"Such a beautiful lodge, had everything we needed."
This was our first time at Lakeshaven and I can’t wait to go back. Surrounded one side with trees made it feel so cosy. Inside was very clean and tidy, beautifully decorated.
Reviewed by Janine5.0★Nov 2023
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"A good sized, clean, well equipped lodge in a lovely, wooded part of the park."
It was warm and there was plenty of hot water.
It does smell quite ‘doggy’ so great for pets but may need to avoid if you have allergies. The toilet in the master en-suite does not flush properly & the shower head keeps slipping down so difficult to shower under. Needs a new tin opener & some sharper knives, had to hack the vegetables apart when cooking
Reviewed by Amie3.4★Oct 2023
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"First class will be back soon"
Reviewed by Tony5.0★Sep 2023
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"Lovely lodge."
Felt like you were in a tree house
Very clean and cosy, the only thing would be that the two twin beds were not comfy, but everything else was great!
Reviewed by Lydia4.7★Sep 2023
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"The accommodation was great, we loved the kitchen and living area setup, meant I could still be part of the family fun while cooking and washing up."
The facilities at Park Dean like the pool and steam rooms are kept to a good standard and the location is great for getting into all of the Lake District.
The only downside was the single bed mattresses are well past their best, really uncomfortable to sleep on and my teenage daughter ended up sharing with her brother on one of the doubles because she slept so badly. We’d highly recommend these mattresses are replaced ASAP.
Reviewed by James4.7★Aug 2023
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"The location was perfect under the canopy of trees, very cosy inside we had a great time."
Although the first week of school holidays we were well away from the crowds. Second time at White Cross and are back again At Christmas
Reviewed by Brian5.0★Jul 2023
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"The cottage was everything and more than we expected."
The location was perfect for our little break, the cleanliness was immaculate the ease of check in and out was seamless and we will definitely be staying again
Thank you for your kind comments. We are pleased to hear that you enjoyed your break.
We hope to welcome you back.
Property Owner
Reviewed by Craig5.0★Apr 2023
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"Beautiful lodge, location in the park was great couldn’t fault the cleanliness and what was provided."
Will definitely be returning at sometime in the near future. Only minor point was that the toilet in the on suite bathroom didn’t flush great, but even if not fixed it wouldn’t stop me from booking again.
Reviewed by Philip4.7★Apr 2023
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"The home was fine, just a couple of points there was only 2 toilet rolls supplied, the hot tap in the bath wouldn’t work unless you had it on really slow (took an age to fill the bath)."
No bags left to put the laundry in when beds stripped etc
Thank you for taking the time to submit your valued feedback. We are grateful to you for bringing these matters to our attention and will, of course look into the issues raised, as a matter of priority. We look forward to welcoming you back, should you decide to visit again in the future.
Property Owner
Reviewed by Hayley3.4★Oct 2022
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"Everything was perfect cleaning, well equipped, location and the instructions for check in and out."
We really enjoyed :)
The only issue that u may face if you have kids and you are planning to stay more than 3 days, there is no washing machine otherwise the cottage is well prepared for kids under 2 year :)
Of course will book it again… thank you
Thank you for your feedback. We are delighted to hear of how much you enjoyed your stay at Lakeshaven Lodge. Thank you for your recommendation of a washing machine, not all of our properties have washing machines but there is a launderette onsite. It would be our pleasure to welcome you back again.
Property Owner
Reviewed by Hanadi5.0★Sep 2022
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"Lovely holiday property, comfortable and plenty of room for ourselves and our 3 children!"
Thank you for taking the time to submit your valued feedback. We are delighted that you enjoyed your stay in Lakeshaven and, should you decide to visit the area again in the future, look forward to welcoming you back.
Property Owner
Reviewed by Michael5.0★Aug 2022
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"Lodge is lovely and provides everything you could need during your time away."
Beds are super comfortable and towels and linens are all provided which is helpful. More attention to detail could be be taken with cleaning as there were lots of cobwebs on the inside of the window frames throughout and the oven definitely needs a deep clean! Shower heads were also bit dirty but overall the bathrooms were clean and bright. Fridge could maybe also be doing with being replaced as it didn't seem to keep things cold. Park feels like a bit of a maze when you first arrive as lodges are tucked away all over the place but once you get your bearings, it's lovely to walk around especially down at the marina.
Thank you for your feedback. We are glad to hear that you enjoyed your stay at Lakeshaven Lodge. We are sorry to hear of the issues that you found with the cleaning of the lodge. We will pass your comments onto our Housekeeping and Maintenance teams to investigate this further and to ensure that our high standards are met. We hope that you would return to stay again.
Property Owner
Reviewed by Laura3.8★Jul 2022
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"The holiday park did not have the spa which is still advertised."
Service in the clubhouse was not great as they were short staffed but all very friendly
Cabin was lovely and clean
Excellent location to explore the lake Windermere
Thank you for taking the time to submit your valued feedback. We are delighted to hear that you enjoyed the location and found the property to be clean and comfortable. Unfortunately, park staffing problems are out of our control but this is useful feedback and will hopefully be a temporary hiccup. We will look into the removal of any spa advertisements and apologise for this oversight. We look forward to welcoming you back, should you decide to visit again in the future.
Property Owner
Reviewed by Vickey4.1★Jul 2022
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"We had wonderful time here."
Our only comment on the Lodge is it is rather tired looking but still comfortable for a good stay
Thank you for your feedback. We are glad to hear that you enjoyed your stay at Lakeshaven. We hope to welcome you back again.
Property Owner
Reviewed by Carole3.8★Jun 2022
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"Fantastic long weekend, cabin was great would happily stay here again."
Thank you for your feedback. We are so pleased to hear of how much you enjoyed your stay. We do hope you will visit again and explore the Lakes further.
Property Owner
Reviewed by Andrew5.0★Apr 2022
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"Excellent lodge and secluded location surrounded by trees, would definitely visit again"
Reviewed by Gavin5.0★Apr 2022
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"Well designed lodges in a great location."
Really enjoyed being there during mid winter. The only issue: the central heating needs to be on before arrival of guests, otherwise it is not very welcoming, arriving in a cold lodge during winter. Thanks.
Thank you for the review, Mr Ghasri. We are pleased to hear you enjoyed your stay at Lakeshaven lodge although we apologise that the heating was not on for when you arrived. This is unusual as In the winter months our maintenance team, when checking the lodges on arrival day, will adjust the heating accordingly. Please accept our apologies that it appears this had been overlooked on this occasion.
Property Owner
Reviewed by Hamid5.0★Dec 2021
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"This was a lovely cabin as it was more or a traditional cabin inside with the pine slatting."
Reviewed by Tom5.0★Nov 2021
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"The position of the lodge made it feel like a tree house."
Loved the space and facilities in the lodge and on the veranda.. Location was very good for exploring the Lake District and the bus stop right outside the gate - with the open top bus running - meant we could leave the car behind for a couple of trips.
The only slight negative is the "shop" on site. There was so little to buy that we had to leave the camp to buy even basic groceries..
Thank you for your wonderful review. The lodge is in an ideal location and is a fantastic base for exploring the Lake District area.
The holiday park is owned and managed by Parkdean Resorts and we will pass your comments across to them.
We look forward to welcoming you back soon.
Property Owner
Reviewed by Beverley5.0★Jun 2021
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"We used Lakeshaven as a base for a weekend of motorcycle touring and what a beautiful place it was to come back to, in the quiet part of the park, very clean and spacious, I would highly recommend Lakeshaven, thanks for a great weekend."
Reviewed by Kevin5.0★Jun 2021
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"Very enjoyable 4 night stay at Lakeshaven."
I was aware it was shaded however would have been very disappointed if not aware as the lodge gets no sun on the balcony. There were a few cleanliness issues, freezer had ice pole and breadcrumb remnants so had to clean before putting anything in, some of the crockery and cutlery were greasy as not been washed properly. Even so like I said it was a good few days break. We will be returning to the Lakes possibly to whitecross but will get a hot tub next time.
Thank you for your feedback and we are pleased to hear you enjoyed your stay. Thank you for bringing the cleanliness issues to our attention, we can confirm these have been reported back to the cleaner and we are terribly sorry this happened. We do rely on previous guests to ensure they wash and dry the crockery and cutlery before putting them away but we will be keeping a closer eye on the lodge to ensure this does not happen again. We do hope you will return but maybe to one of the other lodges on our portfolio.
Property Owner
Reviewed by David3.4★Jun 2021
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"We really enjoyed our holiday and the staff were very helpful, however, the poor internet access in the cabin was a distinct drawback."
The brochure in the cabin showed the wrong session time for the swimming pool, the staff said it was shown accurately on line but if you couldn't get online in the cabin that was not much use!
There was good internet access in the reception, bar, restaurant area and we were allowed to use the owners lounge to make an important Teams meeting that could not be avoided.
Reviewed by Barbara3.4★Jun 2021
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"We rarely had hot water, even when I rang and thought it was fixed the next day when we got back after a long day out myself, partner and 3 children needed a bath to warm up and we had no hot water, the oven was on a timer as it came on in the middle of the night but then wouldn't work in the day."
We came home on Sunday around 4pm as we were all very cold and needed hot water for a bath.
I definitely will not be staying at lakehaven lodge again.
We are sorry to hear you were disappointed with your stay at Lakeshaven. Whilst pleased we were able to resolve the issue when you called on the Saturday, had you let us you know you were having further problems we would have resolved these for you also. We can tell you that we have checked the lodge since your departure and no issues were found – the boiler is set on manual mode so simply needs turning on when heating is required, then to adjust temperature accordingly using the thermostat. The hot water is set on constant and when checked, the water was hot. The oven has also been checked and although it is a little complicated at first glance, it is working. We are disappointed that you chose to leave earlier than necessary as our small team are always on hand to help make your stay as enjoyable as possible. We can only say we are sorry and we do hope you will consider another stay in the future. Lakeshaven is traditional three bedroom holiday lodge, a popular place to stay in the heart of the Lakes. We hope to welcome you again soon and we are sure that you will have an enjoyable stay from the moment you arrive.
Property Owner
Reviewed by Stacie2.5★Apr 2021
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"This lodge provided just the right accommodation for our bubble of 4 adults and 2 children, and was very cosy and pretty well equipped."
On arrival it instantly felt warm and welcoming, and there was a very comprehensive folder of instructions to help us get to grips with unfamiliar appliances. There was plenty of storage space and it never felt cramped. The lodge is in a quieter uphill area of the park but within easy reach of all the amenities.
The park is in a great position for exploring the area and we had a delightful holiday in glorious weather. The nearby Brockholes adventure park was a great hit with the children, as well as the on-site playground and activities. Despite some lockdown restrictions being in force, the staff made it as easy as possible to order food and we were able to arrange a swimming session and an organised nerff battle activity.
The only issue we had was with the travel cot, the mattress is really just a thin solid base and while we appreciate this is for safety reasons it just wasn't comfortable for our 18 month old and we had to find a solution to pad it out a bit.
What did you enjoy most about your stay?
The scenery
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
A walk along Loughrigg terrace overlooking Grasmere and Rydal.
Mrs Kathryn DunbarApr 2021
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"Pleasantly surprised."
Great cabin. Not as secluded as suggested and noisy hot tub neighbors but did not detract from overall stay. Would stay again.
What did you enjoy most about your stay?
It was overall enjoyable.
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Cross the ferry for best walk/cycle
Ms Elizabeth KagodaSep 2020
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"Having been told that a deep clean was required after each guest left i was surprised to find that it was not as good as it should be."
I dropped a pen down the side of the bed, i moved the bedside table to retrieve it and found not of dirt old sweet wrappings and dust. Otherwise in the general areas the cleaning was acceptable.
What did you enjoy most about your stay?
Location
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
The Old Man Of Coniston
Thank you for the review, John and we are sorry to hear you had some cleaning concerns. It is most unusual for this lodge and having spoken with the cleaners and made them aware, we are sure that no further issues will arise. Thank you for bringing this matter to our attention and please accept our apologies for any inconvenience caused. We do hope that despite this matter you enjoyed your stay at Lakeshaven. This traditional three-bedroom pine lodge is a cosy and welcoming retreat. We hope to welcome you again soon and we are sure that everything will be to your satisfaction.
Property Owner
Mr John JohnsonSep 2020
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"We absolutely loved our lodge holiday."
It was so easy to book and the information sent via email before our arrival was very thorough.
The lodge was absolutely lovely and we would definitely rebook via Lake District lodge holidays in the future.
What did you enjoy most about your stay?
The location was perfect
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Bowness-on-windemere is such a lovely place to shop and visit attractions. Peter rabbit attraction and boat excursion were fantastic
Mrs Rebecca BarkerAug 2020
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"I love Lakeshaven, this is my 6 or 7 visit here."
The Lodge is perfectly equipped with everything you could need. It is clean, comfy and so peaceful.
The location is brilliant and the site is exceptional.
What did you enjoy most about your stay?
The Lodge
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Rydal waters and the caves
Thank you for the excellent review and ratings, Lynda. Lakeshaven is a popular holiday lodge and a great place to stay; a charming two bedroom lodge and a cosy holiday retreat, perfect! We are so pleased you had yet another enjoyable stay here and we look forward to your next. Thank you.
Property Owner
Mrs Lynda MilleaMar 2020
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"Great location on the lakeshore, close to Ambleside and Windermere."
Grasmere in striking distance also. Accomodation was absolutly fantastic could not have wished for better, very comfortable and well equipt. Christmas tree was a nice touch too.
What did you enjoy most about your stay?
Its the Lake District! Need I say more!
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Christmas lights around Ambleside in the evening
Ms Geraldine ThirlawayJan 2020
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"We had a very enjoyable Christmas at Lakeshaven."
All the amenities we required, and it was warm and cosy. Beds were very comfortable and the showers very good. Great location, although the trees made it quite dark during the day.
What did you enjoy most about your stay?
The quietness.
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Grassmere.
Mr Graham HuttonJan 2020
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"Lakeland is my favourite lodge, I love it here,
Lodge is so homely and comfortable, it has everything you could possibly need in it."
Can
What did you enjoy most about your stay?
Everything about the lodge
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Visit Old England for afternoon tea
Mrs Lynda MilleaDec 2019
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"Was clean, comfortable a good place too spend a couple of days."
Would go back. Very peaceful and relaxing
What did you enjoy most about your stay?
Peace and quiet
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Going too the small village?s
Thank you for your kind review Beverley, we are so pleased you found Lakeshaven to be a comfortable lodge for your stay. This lodge is ideal for larger families or groups with its three-bedrooms, it offers a cosy retreat for all. We look forward to welcoming you back in the future for another relaxing stay.
Property Owner
Miss Beverley GrantJul 2019
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"We had a lovely stay for two nights in June."
The lodge is fab - very homely and cosy with some nice decor uoucgs. There was a deer outside below the cabin. What a sight! Beautiful spot. The clubhouse was great too and park well kept. I would def return to this cabin.
What did you enjoy most about your stay?
Lodge setting
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Whinlatter
Miss Katie BoweyJun 2019
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"Perfect few days."
Fully equipped with everything we needed, excellent elevated location in the park.
What did you enjoy most about your stay?
The space in the cabin.
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Days out
Mr Mark Fitzgerald CookeApr 2019
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"Staff very friendly great place to stay very comfy and clean everything you need on hand 10/10 all round
What did you enjoy most about your stay?"
Very peaceful
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Clubs
Mr David BarkerApr 2019
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"My group booked just a few days prior to our stay."
We got a great deal.
We couldn
What did you enjoy most about your stay?
Location
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Great walking
Thank you for your kind review Alan, we are pleased to hear you enjoyed your stay and would like to return. New to our portfolio, Lakeshaven Lodge is a cosy retreat for families and couples looking for a quiet location. We look forward to welcoming you back for another stay in the future.
Property Owner
Mr Alan WelsbyMar 2019
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"This is the 3rd time I have stayed in this lodge and I love it I stay at Whitecross upto 5 times a year and would stay here every time, only they don
What did you enjoy most about your stay?"
Peace and quiet
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Brockhole is a great walk
Mrs Lynda MilleaMar 2019
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