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"The lodge was really nice and we had a lovely few days staying there!"
It made an excellent base for us to explore the area, we didn’t use the facilities at White Cross Bay and so can’t comment on that.
The only negatives with the lodge for us were;
1. The bed wasn’t that comfortable (in our opinion). It was very hard and felt like sleeping on a floor! I know others have mentioned how comfy the beds were and so I think this is just down to personal preference.
2. There was a bit of a funny smell in the living/kitchen area. We thought it may have been from cooking from the previous guests the night before but it remained the entire time during our stay.
Other than the above, the lodge was lovely, clean and modern, super quiet and we very much enjoyed our stay. Thank you
Thank you for taking the time to leave feedback.
The owners have taken on board your comments with regards to the mattress & have purchased a new mattress topper, pleased that you had an enjoyable stay.
However we do find that bedding and mattresses are down to personal preference.
We take all comments on board.
Thank you
The Lake District Owner Lodge Holidays Relations Team
Property Owner
Reviewed by Sheryl4.1★Jun 2024
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"Excellent property and choices health club is a very nice addition."
I would highly recommend this property
Thanks
Reviewed by Chris5.0★Oct 2023
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"Mere Brook Lodge made for the best base for us to experience and travel around Windermere."
The Lodge was spotless and had everything we needed. The shower was powerful and hot! The beds were comfy and we were able to easily cook for ourselves when we wanted (or had the energy!), and the lounge area was homely and relaxing.
We had a very busy week and the lodge gave us everything we needed at the top and tail of each day.
I couldn't recommend it enough.
We didn't really experience White Cross Bay Park itself as we were too busy exploring the wider area, but it seemed clean and tidy enough. The only two things I would say it was lacking safe places to secure bikes about the park, and some more information about the refuse and recycling facilities wouldn't have gone a miss.
Reviewed by Alexandra5.0★Aug 2023
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"Lovely place to stay very private very clean and modern."
Definitely would stay again.
Reviewed by Jonathan4.7★Aug 2023
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"Great
Thank you"
Reviewed by Glenn5.0★Aug 2023
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"Nicely decorated, clean, tidy and plenty of kitchen utensils etc."
Cabin is in a good spot and very comfortable. Wi-Fi didn’t really work but as expected given the location. All the family (4) were happy and comfortable staying here and everything needed was present.
Reviewed by Keith5.0★Aug 2023
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"Me my 10yr old son and my parents had a fantastic stay at Mere Brook Lodge the owners have thought of everything needed to have a comfortable stay it is a home from home."
Well equipped and spotlessly clean so 5* to the lodge and the whole process from booking to checkout was so easy so 5* also to Sykes.
The lodge is situated in beautiful woodland within White Cross Bay Holiday Park which overall is stunning being situated right on Lake Windemere.My only negative was the layout of the main entertainment complex run by Parkdean those who do not like holiday park type holidays should avoid the entertainment area as it can be very noisy.The restaurant eating area would be far better if it was seperste from the entertainment area for those wishing to enjoy a chilled out meal or drink without being snobby the standard of the overall park and lodges is a level above the Parkdean complex but i realise it does provide a service some will enjoy especially those with young children.Overall i would recommend White Cross Bay and especially Mere Brook Lodge.
Reviewed by Mark5.0★Jul 2023
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"Disappointed No recycling bins in the Lodges No recycling
On site , not enough bins throughout
But site very clean and maintained."
Thank you for your comments.
Further to your feedback-The park has both general and recycling bins in the allocated area, for this lodge it is just at the bottom of the hill.
Thank you.
Property Owner
Reviewed by Lily5.0★May 2023
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"We have just had a lovely 4 night stay here, the lodge was spotlessly clean, very comfortable & really nicely decorated."
It's only a short walk to the lake and in a great location for exploring the surrounding areas.
Thankyou for a great break!
Thank you for your kind comments, we are so pleased to hear that you enjoyed your stay.
We hope to welcome you back again.
Property Owner
Reviewed by Karen5.0★Apr 2023
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"Really clean and well appointed property, we had a lovely 5 days break in Mere Brook Lodge."
The beds are really comfy, the shower is amazing and there was just enough room for our family of 4.
Our eldest kept saying how grateful she was that the owners rented their cabin out so we could stay in it (we meant to write that in the visitors book but by the time I remembered, we were all packed and ready to leave and I didn't have a pen!).
The cabin is situated on a densely packed holiday resort. Standards are obviously high - there are a lot of (very beautiful) slate signs dotted around with instructions on how to keep the place looking immaculate. There are a lot of ornaments in the property which we needed to move out of the way of our toddler - I was very worried she might accidentally break something but actually it was find.
Thank you for a lovely stay. It was just the break we needed.
Thank you for your kind feedback. We are so glad to hear that you enjoyed your stay. We hope to welcome you back again.
Property Owner
Reviewed by Hannah5.0★Feb 2023
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"The lodge was like new, beautifully set out and could not have asked for more, a far better quality and standard than we had expected, we apreciate this was a privately owned lodge which makes it even better."
Thank you to the owners for allowing us to rent their wonderful lodge.
Thank you so much Karl for your feedback - we try our best to keep the lodge looking nice and fresh. So glad yourself and family had a lovely time. Sarah & John
Property Owner
Reviewed by Karl5.0★Sep 2022
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"Very enjoyable stay."
Certainly will be booking again.
Thank you for your kind feedback. We are so glad that you enjoyed your stay at Mere Brook Lodge. We hope to welcome you back soon.
Property Owner
Reviewed by Dean5.0★Aug 2022
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"Absolutely wonderful stay."
We booked a week away at Mere Brook Lodge with our two young boys. The lodge was very clean, comfortable and had everything we needed to make our stay enjoyable and relaxing.
Thank you for allowing us to stay in your home from home.
Thank you for your kind feedback. We are glad to hear that you had a lovely stay in Mere Brook Lodge. We look forward to welcoming you back again.
Property Owner
Reviewed by Nicola5.0★Aug 2022
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"It was a lovely weekend away with my parents who came from Australia, it was certainly a home away from home for the weekend and would defiantly recommend it!"
Thank you for your feedback, we are glad to hear that you enjoyed your visit to Mere Brook. We hope to welcome you again.
Property Owner
Reviewed by Jaleesa5.0★Jun 2022
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"An absolutely delightful lodge."
Really enjoyed our holiday. The lodge is extremely private and you can sit on the verandah without being overlooked. The lodge was very clean and was well equipped for a holiday stay. We will definitely book Mere Brook Lodge again in the future.
Thank you for your feedback. We are glad to hear that you enjoyed your stay at Mere Brook Lodge, and we look forward to welcoming you back again.
Property Owner
Reviewed by Julie5.0★Jun 2022
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"Beautiful spacious accommodation!"
central location between Ambleside and Windermere would recommend
Thank you for your lovely review. The lodge is in an ideal location and provides a great base for visiting the local area. We do hope you will return and have another fantastic stay with us.
Property Owner
Reviewed by Mark4.1★Apr 2022
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"The property was modern, very well maintained, and clean."
I liked how it wasn’t overlooked by other lodges and it felt quite private. The only thing I feel could improve the property would be the inclusion of a hot tub.
Thank you for the review Mr Martz and letting us know you enjoyed your stay. This is a beautifully presented two bedroom lodge and a great choice for a stay in the Lakes. Noting your suggestion for a hot tub, we can tell you that although the owners would love to add one, the park will not allow any new hot tubs to be installed due to issues with water pressure onsite. That said, should this be resolved we are sure the owners will be keen to install one. We are delighted that you otherwise enjoyed your stay and we hope to welcome you again soon.
Property Owner
Reviewed by John4.7★Oct 2021
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"A perfect lodge, spotlessly clean and very comfortable for relaxing inside and out."
Extremely well equipped, home from home.
Reviewed by Jillian5.0★Sep 2021
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"Well furnished, comfortable, clean cottage/chalet."
My daughter picked it and was well satisfied.
Thank you for your kind comments, Mr Barnett. We are pleased to hear your daughter was happy with her choice of lodge. Mere Brook is a lovely lodge and a great place to stay! We hope you return for another stay very soon.
Property Owner
Reviewed by Peter5.0★Sep 2021
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"Great lodge, great location, great facilities - well equipped and furnished - it was welcomed after the journey up the M6."
Thank you for your feedback, we are delighted to hear of how much you enjoyed your stay in Mere Brook Lodge and found the lodge to be full equipped with everything you need. We do hope you will return to us in the future.
Property Owner
Reviewed by Neil5.0★Aug 2021
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"Lovely lodge, well presented, everything immaculate on arrival, well laid out, its on a short, steep, walk up if not in car from site shops, clubhouse etc so just be aware of that if disabled, etc but the excercise did me good and it was peacefull because of this."
. not the biggest lodge weve stayed in but very well laid out and plenty of space for the 4 of us and best decorated lodge weve had... thanks for having us..
Thank you for your feedback, we are delighted to hear of how much you enjoyed your stay. Mere Brook is a fantastic lodge which is new to our portfolio and it quickly becoming a firm favourite. It would be our pleasure to welcome you back.
Property Owner
Reviewed by Ben4.4★Aug 2021
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"The lodge was top class."
Beautifully decorated with lovely additional touches. Everything was clean and new and we left super comfortable. A real home from home. Highly recommend this lovely lodge and we were sad to leave it. Great location for all of the activities and the holiday park being on the shore meant we could swim in the lake whenever we wanted.
Reviewed by Louisa4.7★Jul 2021
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"Beautiful lodge and facilities."
Perfect location.
( just consider Aircon/ fan during hot weather )
Thank you for your feedback. We are delighted to hear of how much you enjoyed Mere Brook Lodge. It certainly is a beautiful lodge and in a perfect location. Mere Brook is new to our portfolio and we are looking forward to our guests enjoying this lodge as much as you have, we are sure it will quickly become a firm favourite. Thank you for your suggestions, we will take these on board. We do hope you will return to enjoy another wonderful stay soon.
Property Owner
Reviewed by Quratulain5.0★Jul 2021
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"First 3 hours spent cleaning as on arrival found fridge full of previous occupants left over food and also found salad pieces on floor in dining area."
Had to assume that lodge hadn't been cleaned properly. The rest of the lodge appeared spotless. Although in general did not justify the 400 pounds per night that we payed for this experience.
Thank you for bringing the cleaning issues to our attention.
Cleanliness and hygiene are two of our highest priorities, had we been made aware of these on your arrival we would have addressed these immediately for you.
Our Cleaning Services Manager will be reviewing our cleaning procedures with the cleaner, to make sure this doesn’t happen again.
The owners of Mere Brook Lodge was very disappointed to read your review, as they take great pride in providing the highest standard of accommodation for their guests and we understand the owner’s have spoken to you directly.
We apologise once again and do hope this will not deter you from returning.
Property Owner
Reviewed by Luke3.4★Jul 2021
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"Fantastic accommodation and location."
The lodge was so clean and tidy it made the holiday just perfect. We would definitely book again.
Thank you for your feedback, we are delighted to hear of how much you enjoyed your stay in Mere Brook Lodge. New to our portfolio, the lodge is a fantastic addition and we are confident it will soon become a very popular lodge. We do hope you will visit again.
Property Owner
Reviewed by Tony5.0★Jul 2021
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