Oakwood Lodge

117 Customer Reviews

• "Great location, very nice and spacious accomodation."

  Has everything you could possibly require! Would definetly hire again if returning to white cross bay.

  Reviewed by Julie5.0★Oct 2024

• "High quality standard of interior and facilities and the beautiful location made for a wonderful break in the Lake District and would absolutely recommend this place and accommodation to anyone."

  Thank you for a fantastic stay at Oakwood Lodge.

  Reviewed by Christopher5.0★Sep 2024

• "This was our 2nd time we have stayed at this lodge."

  The location is beautiful, in a lovely cul-de-sac and plenty of space for parking. The decking has a lovely new table and chairs & the spindles around the decking have recently been replaced. Hot tub is a bonus & was lovely and hot the whole time. The lodge is very spacious & modern. Kitchen has loads of utensils, crockery & glassware! It has a dishwasher & washing machine also which is great. The bedrooms are spacious & both the bathroom & ensuite were lovely. The only thing that puts this lodge down is the cleaning. The beds, kitchen units etc were immaculate but when you looked around there were cobwebs & spiders, skirting boards look like they haven't been cleaned in a good few months. Down the side of the bedside tables in the master bedroom, there is loads of dust that has clearly been building up for some time. I know this is not the owners fault as they are clearly updating the lodge (new spindles & outdoor furniture since last year) but the level of cleaning will put some people off and this would be a shame for such a lovely lodge! Last year the level of clean was so much better & that was in the summer school holidays. If this had been our 1st stay we maybe would not rebook, but due to previous stay we will be back!

  Reviewed by Emma4.4★Sep 2024

• "Overall we enjoyed our stay, as the site was what we wanted and expected."

  However, the lodge was disappointing in some aspects. The good: ======== - Great site that met expectations, including good location - The lodge was in a good quiet location, close to the facilities - The lodge had most of what we needed/ expected - Decent hot tub and good outdoor space. The bad/ disappointment: ==================== - Cleanliness of the lodge, specifically the outside space. Moss all over the outdoor furniture and decking. Cobwebs everywhere. It had clearly not been cleaned for a substantial amount of time - The inside of the lodge was tired and could do with a refresh. Stains and damage to paintwork/ walls, cracked tiles, cracked mirror, etc - The bed mattresses were rock solid.

  Thank you for taking the time to leave your feedback. We are pleased that overall you enjoyed your stay. We will pass on your comments to the relevant teams to ensure that our high standards are met. Thank you- The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Philip2.2★Aug 2024

• "Loved this lodge and would definitely stay in it again only thing was mattress was a bit hard for me."

  Thats just my preference though and did not spoil my stay. Lovely area of the park too.

  Reviewed by Colette4.7★Jul 2024

• "Https://photos."

  App.goo.gl/fS5JhDgSidFfeSYz9 Please zoom in on pictures to see how dirty this cabin was. Dear Sykes customer service, We have just had a week's stay at oakwood Lodge white cross bay. 1st I would like to say, the Lodge was not of a very good standard. The cost of the Lodge £1,100.00 and for this cost I would expect a higher standard. Cheap uncomfortable imitation leather sofas. Scruffy chipped dining table. Double bed not king-size you could feel the springs through the cheap mattress. Cracked loose tiles bathroom floor. Rusty radiators. Decking area not cleaned for months. Decking furniture green with mildew stained clothes. Windows that would not open, patio doors locked not to be opened. Glass broken on wardrobe door with sticker on. Worn flooring, And very dirty. Very poor-quality Pictures attached. Please forward to the relevant department. I'll wait for your response. Mrs and Mrs A Lea

  Reviewed by Adele1.3★May 2024

• "We were a bit worried when reading reviews but we had a great time and loved every minute we spotted ducks rabbits and a deer."

  The hot tub was lovely and the guy came every day to test it. Very clean and tidy on arrival every thing we needed. Bus stop right outside white cross bay to various areas and as we came with our dog very doggy friendly even on the bus. We used the bar and shop and no issues with Wi-Fi if I was being a bit picky bed is not a king size but fits room size we would love to come back soon Thank You

  Reviewed by Julie4.7★Apr 2024

• "Looking at past feedback it feels like there is no point in telling you the problems we encountered as people already have and nothing has been done."

  The lodge needs some tlc and a lot of repairs. We won’t be back.

  Thank you for taking the time to leave your feedback. We are sorry to hear that you experienced issues during your stay at Oakwood Lodge. We take all comments on board, and we will ask our Property Services Team to look into this further. Thank you- The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Jackie1.3★Mar 2024

• "Absolutely perfection."

  Will be coming back again this year

  Reviewed by Byron5.0★Mar 2024

• "Stayed at White Cross bay around 8 to 10 times and this has been the best cabin, ..."

  Stayed at White Cross bay around 8 to 10 times and this has been the best cabin, good parking, very private hot tub, short walk to the pub

  Reviewed by Mark5.0★Nov 2023

• "The lodge was very good with only one minor niggle - not being able to find the control unit for the fire."

  This next point is about the site. Finding the lodge in daylight was easy. finding it at night not so easy as the signage is difficult to read when dark. after two nights of aimless wandering the penny dropped re directions.

  Reviewed by George4.4★Nov 2023

• "Lovely lodge."

  We brought my brother who has mobility issues and the lodge was perfect, giving us some much needed space in a fantastic setting and location. Would definitely book again.

  Reviewed by Susan4.7★Nov 2023

• "The bed in the main bedroom is definitely a double and not a king as advertised, The en-suite basin and shower drain were blocked."

  The shower in the en-suite is totally unsuitable as too big for the enclosure. There was no remote for the tv in the main bedroom. Thick dust behind tvs and floors not particularly clean. Various kitchen utensils tired and the peeler didn’t work. The internet was shocking and intermittent.

  Thank you for taking the time to provide feedback. We are sorry to hear about all the issues you encountered at the lodge, unfortunately we weren't aware of any of the problems you had as we could have resolved them to make your stay more comfortable. Internet is maintained by the park and therefore not a reflection of the owner or the lodge. Lake District Lodge Holidays Owner Relations Property Owner

  Reviewed by Lisa2.8★Oct 2023

• "Wonderful log cabin , clean, modern and well fitted out."

  The hot tub was very well used by my 2 teenage boys, private and well maintained by the facilities team. Cabin was 5 mins from the lakeside which was great . The staff and facilities were great and the cabin was very private at the end of a cul-de-sac

  Reviewed by Catharine5.0★Oct 2023

• "Wouldn’t recommend this place to anyone with pets or small children because it ..."

  Wouldn’t recommend this place to anyone with pets or small children because it is over run with rats and you will get no help until the day you are leaving we have all came back Ill and had no use of the hot tub due to the rat’s running around would never recommend this place and have photos to prove it

  We are really sorry that you felt your holiday was spoilt by the presence of rats around the lodge but am reassured that there were no rats in the property itself. As someone with a child and a pet I understand your anxiety. I am told that you spoke to Sykes Cottages, who immediately spoke to the Park management. The maintenance of the surroundings of the lodge is the responsibility of Whitecross Bay Holiday Park. I have spoken to the park who assured me that all policies were followed and pest control visited the site 3 times and took appropriate action. We hope that this issue with the park itself will not put you off visiting our lodge again in the future. Property Owner

  Reviewed by Wendy1.3★Oct 2023

• "Lodge absolutely outstanding, you could not wish for anything more to be provided in the lodge."

  The only disappointment was the lack of entertainment in the club and on two nights last orders being called at 9 45 please thank owner for wonderful lodge John Lister

  Thank you for your kind feedback. We are pleased to see that you had an enjoyable stay at Oakwood Lodge. We take on board your comments regarding the park and its facilities as we are a separate company. We hope to welcome you back again. The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by John4.7★Sep 2023

• "Good location for exploring the lake district."

  Our two sons loved the 5-aside court and had a brilliant time playing with younger and older kids. However, there were elements that were disappointing. Directions for finding the lodge were poor and incorrect. A wrong gate entry code in our arrival email meant we caused a holdup trying to get into the park. Very poor cleanliness when we arrived. There were pills and medication left loose on the carpet in one of the bedrooms. If we had been with very young children this would have been a serious concern. The floors possibly had been hoovered but we found the hoover was broken, quite obviously so and there was a dustpan but no brush. One of the curtain blinds in the bedroom was completely off the wall and just on a dirty floor. The screws had physically been pulled out of the wall. Despite advertising there was an allocated space to BBQ, there was no BBQ slate or brick to protect the decking, meaning that despite the advertising, we weren't able to - a shame considering we had good weather. There is no WIFI at the lodge, despite advertising to the contrary. When we enquired about this at the main reception we were told the wifi signal there was probably too weak. The hot tub was lovely, a real bonus at the end of the day. This doesn't appear to be cleaned or tested daily, although there is a sign to say it is. On two occasions the filter was left in pieces in the water and not put back together. After mentioning this to reception, there was no visit or fix so we just used it as it was and hoped for the best. We were told the bar, restaurant and areas surrounding it were not dog friendly by the park reception prior to the visit. This was incorrect, dogs can go everywhere apart from the play park. We phoned Sykes twice during our stay to try and fix a few of the bigger problems. The Sykes helpdesk were very good. Ringing us back when the line got disconnected was much appreciated. Even after these calls only some of the problems were fixed, and required people coming into the lodge during our holiday to try and do maintenance, which seemed the wrong time for this to occur. The help desk also informed us that they only hear of problems when people phone up to let them know, which begs the question what sort on ongoing maintenance contract is there? If I was the owner of this lodge and was renting it out, I would be pretty frustrated at the problems we encountered. For this amount of money, I would look elsewhere for a family holiday.

  Thank you very much for your comments and for taking the time to let us know your thoughts. Customer feedback is very important to help us continually improve our standards. We are sorry to hear about all the issues you encountered at the lodge. Unfortunately we weren't aware of the cleaning problems on your arrival, as we could have resolved them to make your stay more comfortable. Unfortunately, we do not have any authority over how the park manage their WiFi. We always try to resolve maintenance reports swiftly in order for guests to be able to enjoy the rest of their stay rather than have a holiday with ongoing faults. We are glad that your family enjoyed the facilities and all the area has to provide. Lake District Lodge Holidays Owner Relations Property Owner

  Reviewed by Chris2.5★Aug 2023

• "It’s a lovely lodge with everything you could possibly need, very spacious, modern, comfortable and clean."

  The only downsides I would say is firstly there isn’t a roof over the hot tub which would’ve been better as it rained a lot so we didn’t make as much use of it as we would’ve liked. Secondly the park WiFi isn’t very good, dedicated WiFi in the lodge would have been good as it wasn’t usable at all for large parts of the day. That said we had a lovely week and really enjoyed our stay. It’s a great base for exploring the lakes!

  Reviewed by Julie5.0★Jul 2023

• "At first arrival everything seemed good, but as we came to use the facilities we ..."

  At first arrival everything seemed good, but as we came to use the facilities we found the lounge remote had no battery cover, the vacuum cleaner hose was split, the fridge door didn’t always shut, the main bathroom shower door is a bit stiff to close in places,BUT worst of all was when we removed the main bedroom duvet cover for washing as requested there was a massive pee stain on the duvet itself, DISGUSTED

  Reviewed by Andrew2.8★Jul 2023

• "The double bed is too small for two people and no, we’re not overweight."

  I took it and can honestly say it’s the worse bed I’ve ever slept in. A big thick winter duvet during a heatwave, old and worn duvet cover and pillowcases, and, horrible pillows which have created a problem with my neck. I daren’t join my husband in the twin room as he said the same and the beds looked fit for children, not adults. The red decor is depressing and old fashioned and those Roman blinds don’t filter air through. The shower in the en suite is very small so we used the one over the bath. The toilet flush in the bathroom isn’t in very good working order. The little tv in the main bedroom doesn’t work. I had maintenance man out who appeared to fix it but then when I went to bed to watch it, it was broken again. I don’t believe for a second that you’re not aware of it either. The oven doesn’t look safe, you can only turn it off by switching it off at the main switch on the wall. What happens if someone assumes it’s been turned off and goes out? The switches on the oven are faulty? I was surprised that there wasn’t any handsoap in the bathrooms. There was some in the kitchen. We also had to ask for toilet paper. I wouldn’t class staying in the lodge as cheap and there are areas which didn’t meet my expectations which didn’t make me feel like I’d got value for money. Nobody had swept the decking and it was filthy. I think someone needs to take a good look at it and maybe have a night in ‘that bed’ so that you understand what I’m saying. The position of the lodge was perfect under the trees during the heatwave. Ps why are kitchen weighing scales in one of the kitchen drawers without batteries? Neither use nor ornament.

  Reviewed by Amanda2.5★Jun 2023

• "There was no brush to sweep the decking the back was missing off the TV remote ..."

  There was no brush to sweep the decking the back was missing off the TV remote other than it was brilliant and we booked for next year we had good time the weather was good see u next year

  Thank you for your kind comments, we are pleased to hear that you enjoyed your stay. We take all comments on board, and we will ask our Maintenance team. We look forward to welcoming you back. The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Dave4.4★May 2023

• "Lovely lodge - we had a great holiday."

  All information provided accurate and easy to follow. No difficulties with any of the equipment. Hot tub easy to use and hot. Lodge clean and everything you would need was provided. My only concern was the blind cords in the twin room were not secured. This was the room the children were on so I had to tie them up to make them safe.

  Thank you for your comments. It is lovely to hear that you all had an enjoyable holiday. We will ask our Maintenance team to look further into the issue with the blinds. We hope to welcome you back. Property Owner

  Reviewed by Sarah4.7★Apr 2023

• "Lovely comfortable lodge in a secluded area of the park."

  Great location for exploring the Lake district. Had a great stay

  Thank you for your kind feedback, we are glad to hear that you enjoyed your stay. We hope to welcome you back again. Property Owner

  Reviewed by Sarah5.0★Mar 2023

• "Very good stay and enjoyable however not very dog friendly unable to let the dogs loose anywhere on park"

  Thank you for taking the time to submit your valued feedback. We are delighted to hear you had an enjoyable stay in Oakwood. We understand your disappointment regarding dog restrictions but unfortunately have no control over park rules and regulations. We look forward to welcoming you back should you decide to visit again in the future. Property Owner

  Reviewed by Kalpesh4.4★Oct 2022

• "Nice lodge overall - couple of things could do with updating - blinds were broken and a slat missing, fridge door didn't close properly, grill didn't work very well and the couch / cushions were a bit worn out."

  Absolutely no wifi, or 4G, nothing to do with lodge as it's park wifi but just as an FYI - would be a nice touch perhaps to install a hub for the lodge. These were all small things though and didn't overall impact our stay really - hot tub lovely, bed comfy, good location and very private. Okay value for money compared to some of the others at least in the park. Would probably stay again but could do with a little bit of TLC.

  Thank you for taking the time to submit your valued feedback. We are pleased to hear that your stay was not impacted by those things mentioned in your recommendations. We have, of course, taken on board your suggestions for improvements where necessary and will look into dealing with as many of these as possible. We are delighted that you enjoyed the private location of Oakwood and hope to welcome you back again in the future. Property Owner

  Reviewed by Fiona4.7★Sep 2022

• "Property is in need of a deep clean and various maintenance repairs."

  Holiday was disrupted 2 full days in a row by a construction team working right outside our lodge. During the whole stay the entire park resembled a building site. We rang Lake District lodge holidays and after taking our details were told that a member of the local office would be in touch, that was Wednesday the 24th. Still waiting for your response! That was our 13th consecutive visit to White cross, likely to be our last too. Very disappointed, especially for the price!

  Thank you for your feedback. Whilst White Cross Bay is an operational holiday park, and work can be undertaken at any point in the season, we were unaware of the extent of the work. We are sorry to hear that you have not had a response regarding your call, Lake District Lodge Holidays were unaware of your request for a call back, and we would like to ensure you that had we been aware, we would have responded. We hope that you would come back to visit the Lake District again. Property Owner

  Reviewed by Mark2.8★Aug 2022

• "To whom it may concern, I would like to bring to your attention my disappointment with my recent stay at the Oakwood Lodge, Windemere which was purchased through the Sykes Cottages Website."

  Unfortunately, this property was described as a lodge which it clearly isn’t. It is a form of static caravan with cladding which looks like a lodge. First impressions of the caravan were that it was acceptable, however this quickly changed when we spent the first few hours in the caravan with our 6-year-old and 9-month-old children. There was a dirty dishes in the cupboard, and we could not find a brush and shovel anywhere within. I did however find a mop which was filthy and unsuitable for use. Despite my wife washing it twice on a hot wash in the washing machine it was still unusable. This resulted in us having to use baby wipes to clean the mess on the floor. Which in turn meant our 9-month-old was restricted to the travel cot and highchair which was also unclean and unhygienic. The straps were covered in food and other detritus. The blind in the twin room was broken. It would go down but would not go up. As were both blinds in the living room, one had to be manually moved along due to the control stick being broken off, the other had the control stick attached but was missing key fittings and not held safely captive. The fridge was a really poor fit and would not shut unless it was lifted into position. The toilet seat in the main bathroom was loose therefore anytime you sat on it, it felt like you were on a fairground ride. There was also a crack on one of the floor tiles and the tile itself was wobbly. I did note that the proprietor was aware of the crack in the bedroom wardrobe mirror. For as nice a feature the hot tub was it in full view of the veranda on the neighbouring caravan. Maybe I was doing something wrong, but I could not get the decking outdoor lights to work, and I also noted that there was a broken spar fencing beside the hot tub. It should also be noted that the end drainpipe next to the living room was disconnected and clogged with weeds, twigs and moss. Critically though was the lack of Wi-Fi at the accommodation. Our welcome note stated that Wi-Fi was supplied by the site, however this Wi-Fi was very weak, slow and unable to penetrate into the property. Wi-Fi was only accessible outside the property. For a 4-star accommodation I would have expected our own Wi-Fi within the accommodation. In conclusion I was not impressed with the money that I spent for the service we received. This break cost my family £914, and I was very disappointed. I look forward to you response/explanation to these small issues I found Regards Graham Gulvin

  Thank you for your feedback. We are sorry to hear that you were disappointed with your recent stay at Oakwood Lodge. Had you made us aware on your arrival, we would have returned to put things right for you, however we were only informed of the issues after you had left the lodge. We have passed your feedback on to our Housekeeping and Maintenance teams who will investigate this further. We would like to add that the WIFI is provided by the park and we are not responsible for this, and this can be found in the lodge description on the website, in which it is stated that if guests have any issues with the WIFI you should go to Reception at the park. The property is a lodge and has been classified as a lodge by both the owner and the holiday park. We would like to apologise for any inconvenience caused, and that we take all feedback and comments very seriously. Property Owner

  Reviewed by Graham2.5★Jul 2022

• "Lodge was absolutely spotless when we arrived, great quiet location and perfect for relaxing."

  Thank you for your feedback. We are glad to hear that you had a good stay, and we hope to welcome you back soon. Property Owner

  Reviewed by Cloe5.0★May 2022

• "We absolutely loved our stay in Oakwood Lodge."

  This was the first time that we took our dog away with us and she loved the place as much as we did. It really felt like a home from home… Thank you for allowing us to share your lovely accommodation, we will definitely be returning. Warmest Regards Paul, Scott and Maggie the dog

  Hi Paul, Scott, Maggie and the Dog, Thank you so much for the wonderful review. We are so pleased to hear you had a fantastic stay and we look forward to welcoming you back to Oakwood lodge in the near future. Property Owner

  Reviewed by Paul5.0★May 2022

• "Lovely cottage in a very quiet location, it is in need of a few small repairs though, one side of the blinds didn’t close in the living room, so anyone could see in of a night time."

  Kick board in the kitchen loose, crack in the mirrored wardrobe and a few other bits needed some attention but only minor and easy to resolve things. It’s a very spacious cottage and spotlessly clean and the hot tub was fantastic the issues we had wouldn’t put me off staying there again we enjoyed our break there.

  Thank you for your feedback and we are sorry to hear there were a few issues and the lodge has not reached the standard expected on this occasion. Thank you for bringing these to our attention and we will ensure these are address. We hope this will not deter you from returning and we look forward to welcoming you back. Property Owner

  Reviewed by Allan4.7★Mar 2022

• "Lovely property."

  In need of some tlc. Starting to look a little tired, doe not need much money spent to bring it back to 5 star. Fix master ensuite mirror lighting. Sort bathroom sink drainage out as drains very slow and hard to rinse out after a shave. Kitchen doors need adjusting. Kick board in kitchen needs attached. Dishwasher needs fixed in place as when door is open it all leans forward. Apart from that it's lovely. Would use again.

  Thank you for leaving a review and bringing a few things to our attention. We shall follow up on all you have said to make sure the issues are addressed. Thank you, and we are pleased you otherwise had a lovely stay and would use the lodge again. Property Owner

  Reviewed by Tim5.0★Dec 2021

• "Stayed October half term, excellent location and very clean lodge, hot tub was clean and ready to use as soon as we arrived, no issues at all with the accomodation, would definately recommend, but as the resort is managed by Parkdean who seem to have serious organisation issues with the leisure club (swimming) as one person says that you have to book and another person says that it is 'first come, first serve', so only used the pool once in 5 days."

  Having to order drinks and food at the bar/restaraunt on an App is a pain as wifi is so hit and miss. Would 100% stay again at the lodge, absolutley fantastic time, even though the weather was not the best we made the best of what we had.

  Thank you for your valued feedback. We are glad to hear that you enjoyed your stay in the Lake District. The holiday park is owned and managed by a separate company to ourselves so the leisure and entertainment provided on the park is out of our control. We apologies for any inconvenience caused.We look forward to welcoming you back. Property Owner

  Reviewed by Paul5.0★Oct 2021

• "WiFi is not accessible in this lodge."

  We tried numerous times but always failed to get a connection. If you step outside onto the decking you get connected but it drops the connection frequently. Basically don't expect to get on the internet if you are staying in this particular lodge. Also a few issues with facilities in the lodge itself which we reported to maintenance - no knob on the main oven so unable to turn it on to cook anything - don't know why it wasn't reported by the previous occupants! Shower doors in ensuite have worn out runners so impossible to close one of the doors smoothly. Both issues could not be rectified during our stay due to having to order replacement parts. Lodge itself is comfortable, hot tub is great. Lodge only has dark coloured roman blinds on all windows except patio windows so during the day it is a case of no privacy and daylight or privacy and darkness. Slight issue with people cutting through down the back of the lodge to get to caravans in another area. On site shop has basic essentials but a bit on the pricey side.

  Thank you for your feedback, we are pleased to hear you enjoyed your stay. Thank you for bringing a couple of points to our attention and we are sorry we were unable to resolve these for you during your stay. The WiFi is complimentary and is provided by the park, it is completely outside of our control and we can only apologise for the inconvenience caused. We will pass your comments to the park management for their information. It would be our pleasure to welcome you back. Property Owner

  Reviewed by Valerie3.4★Sep 2021

• "There were crisps on the floor in the twin bedroom and you could tell someone had eaten in there."

  We had a meal in the Boathouse bar. It was very bad.

  Thank you for your comments following your stay to Oakwood Lodge. Noting you found some crisps on the floor, we can only say we are sorry and we shall speak to the cleaning company responsible. It is most unusual for this lodge to receive such comments and we are sure it is a one off. Thank you for letting us know. Your further comments relate to the onsite restaurant of which we have not control over, that said we can certainly pass on your feedback to the park management. On a more positive note, we do hope that you otherwise had an enjoyable stay in the lakes and will return again soon. Property Owner

  Reviewed by William4.1★Aug 2021

• "The lodge was the most spacious that we have ever stayed in, very comfortable and everything that we could need to make our stay perfect."

  Situated in a nice quiet part of the park but not too far from the clubhouse and lake access. The park itself is within walking distance of Bowness and Ambleside (Just!!!) which is useful during peak season when parking is manic!

  Thank you for the excellent review, Mr Booth. Oakwood is a fantastic lodge and a great location for a break in the Lakes. We are so pleased you enjoyed your stay here and we look forward to welcoming you again soon. Property Owner

  Reviewed by Kevin5.0★Aug 2021

• "WiFi is needed."

  There is zero WiFi or phone signal in the lodge.

  Thank you for your feedback and we are sorry to hear you had issues with the complimentary WiFi. The WiFi is provided by the park and unfortunately is something outside of our control. Please accept our apologies for the inconvenience caused. That said, we do hope it did not impact on your stay too much and you fully enjoyed everything Oakwood Lodge has to offer. It would be our pleasure to welcome you back. Property Owner

  Reviewed by Craig5.0★Aug 2021

• "We had a lovely stay at Oakwood Lodge."

  Unfortunately the weather was rubbish during our stay which meant we spent much more time in the lodge than anticipated, however this didn’t spoil our stay as the lodge was perfect for me, my partner and our pooch. The lodge was comfy, spacious and had everything needed to complete our stay, plus the location was good too being a short drive to Windermere and Ambleside.

  Thank you for your feedback, we are delighted to hear of how much you enjoyed your stay, despite the weather! Oakwood is a fantastic lodge which is a firm favourite amongst our guests. We do hope you will return for another wonderful stay and hopefully better weather! Property Owner

  Reviewed by Laura5.0★Aug 2021

• "The towels provided for showering weren't really adequate, we're not big people but the towels were too small."

  The bedroom and bathroom doors were extremely squeaky and need oiling, if you needed the loo in the night you were worried about waking everyone up. Also people were cutting through from caravans at the back of the lodge which spoilt our privacy as they'd walk past the bedroom and lounge windows. If these things we're sorted it would be a 10/10 lodge. We were extremely disappointed that we weren't made aware of the need to book a slot to use the swimming pool and that all activities needed to be pre booked, as we weren't park Dean guests we weren't able to book before we went which meant there was no availability by the time we arrived. We were disadvantaged having not booked through Park Dean.

  Thank you for your feedback and we are sorry to hear the towels were not ideal for you and your comment regarding the doors. We will take this onboard for future guests, thank you for bringing it to our attention. We are sorry the position of the lodge was not what you expected, as advised, the lodges are located on a holiday park. We will pass your comments about the facilities across to the park management, unfortunately this is something outside of our control and please accept our apologies for any inconvenience caused. Having said that, we do hope you will return for another stay. Oakwood is a very popular lodge that guests return to year on year. Property Owner

  Reviewed by Julie3.4★Jul 2021

• "The lodge was decorated beautifully and everything was to a high standard."

  I received a phone call on the day I was due to check in to inform me the previous guests had broken something and that It was due to be fixed. I thought it was a nice touch that they phoned to say this, most places wouldn't. What did you enjoy most about your stay? The lodge was beautifully decorated. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A walk to Windermere

  Miss Erin GibbsNov 2020

• "Shower screen door had been smashed prior to arrival and could not be fixed so had to use shower over bath which was very poor pressure."

  Also on arrival a very strong odour like old grease which stayed throughout our stay in the main living area. Also no WiFi at all or 4g Other than that it was ok but did expect better quality for the price. What did you enjoy most about your stay? Surroundings What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Private electric boat on lake

  Thank you for your review, Clive. We are pleased to hear you had an enjoyable stay although we are sorry that you had a few issues. Noting there was no shower screen for your stay, we can only apologise. This was caused by an incident during the previous stay. A new shower screen was ordered straight away although it took a little longer than hoped for it to arrive. We do all we can to put matters right as soon as they arise although on this occasion it was not possible to fix it in time for your stay. We note your reasons why you were disappointed, and we are sorry. As a matter of courtesy, a member of our customers service team contacted you prior to your arrival so that you were aware. We are sorry that you had problems with the shower over the bath, this has been checked and no issue found. We do find that the pressure on the park can fluctuate depending on the number of people using water at certain times of day. The cleaners have been made aware of your further comments and we are sure any issue will be resolved. We are sorry to hear you had no Wi-Fi during your stay, this is provided for free by the Park and as detailed on our website is not 100% reliable. For guests that require reliable Wi-Fi we would recommend choosing a lodge with its own dedicated Wi-Fi. Please visit our website for details or contact our bookings team to advise further. Thank you for taking the time to leave a review and we do hope that you will return for another stay soon. Oakwood is a spacious and well equipped two-bedroom lodge with hot tub, a popular place for many that want to relax and enjoy the beautiful lake district. Property Owner

  Mr Clive MarshallNov 2020

• "We had a fabulous weekend Friday to Monday wishing we had booked the week was lots to do and see."

  Oakwood exceed our expectations hot tub was set back not with high enough fence around for your privacy lovely Thanks for experience of your lovely place What did you enjoy most about your stay? Comfort location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lakes. Muncaster Castle

  Miss Sandra OrmstonOct 2020

• "It was very clean but overpriced."

  It did look like it had a fresh coat of paint but some things in lodge looked tired. Outside also needs maintaining, decking needs painting, table and chairs all green from trees you couldn What did you enjoy most about your stay? Peacefulness What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Marina

  Thank you for the review. We are sorry to hear a number of things were not quite right for you, we will of course look into all you have said and address any issues accordingly. We can tell you that the lodge has had new sofas and the lodge redecorated at the start of the season. Whilst pleased you found the lodge very clean, we are sorry that the master bedroom had a dog smell. We have passed this on to the cleaning company responsible and we are sure that this will be resolved. The spindles on the decking area are standard width although similarly we will pass on your comment to the owners of the lodge for their reference. The lodge is located on a holiday park and the onsite facilities and how they are run are something outside of our control. With that in mind there are plenty of shops and supermarket only a short distance away in Windermere and Ambleside. Oakwood is a spacious two-bedroom lodge with hot tub in a prime location. We are sorry that it was not for you although for many it is a great place stay and offers comfortable accommodation in the heart of the Lakes. Property Owner

  Mrs Justine EvansOct 2020

• "We had a fantastic weekend at Oakwood."

  Lodge was clean and fresh. I think it has been recently decorated and looked good. Hot tub is fab, lovely and warm. The rules say to have plastic cups in hottub but none provided so it would be helpful to add them to cupboards. If you have kids, take nonslip socks as it is laminated. Everything you could need was there. I would live in it if I could! Thanks Claire What did you enjoy most about your stay? Cosy lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brokhole was great for kids and is a 10min walk.

  Miss Claire RochesterSep 2020

• "Overall we enjoyed our weekend, but it could have been better."

  Alot of comments on other reviews mention the lodge decor being out of date. I found it was pretty good to be honest but the showers were a problem. The family bathrooms shower head kept dropping which meant showers took twice as long and were difficult when the younger children used it. The ensuite shower door was unhinged and therefore couldn't be opened without a fight. I reported both whilst there but no one attempted to fix them. We couldn't leave the decking doors open as there was no way of holding the blinds back. With young children that was just an accident waiting to happen. Also all of the blinds had the safety clips on them except the children's bedroom. The place you would expect to find them. Other then those issues the lodge was lovely, well stocked kitchen equipment, comfy beds and lots of storage space for your belongings. The site it's self was nice, lots of sign posts. We ordered takeaway from the site restaurant, the food was lovely but they got the order wrong both times and could here the staff being rude about other customers. What did you enjoy most about your stay? Family time What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole

  Thank you for the review, Vicki. Despite letting us know of a few niggles we were pleased to hear you enjoyed your weekend. We can only apologise that the issues raised in the review were not fixed for you during your stay. Our maintenance team were not aware of any problems until you kindly brought them to our attention on your departure, these have now been checked and addressed; The shower heads simply needed tightening and the shower door had popped off its runner. The vertical blinds by the decking doors can be fixed in place by pushing the pole on the side of the blinds up, they will then lock in place to stay up. To make it easier we will put instructions in the lodge. We have also checked the blinds to make sure these are safe. Thank you for letting us know and we are sorry for any inconvenience caused. Noting your experience at the onsite restaurant, this is something outside of our control although we will certainly pass on your comments to the park management for their reference. Oakwood Lodge is a great place for a family holiday or short break, it offers modern and spacious accommodation with a hot tub. A wonderful place to unwind with family. We do hope we welcome you again soon. Property Owner

  Miss Vicki ThomasJul 2020

• "We came for our second stay at Oakwood lodge after loving our first stay there the year before."

  Unfortunately over the last 12 months the lodge has seemed to become very tired looking and not at all up to the standards from the year before. Also we did have a couple of nights where we were awoken in the early hours of the morning to drunken arguments from the occupants one of the parks rental caravans behind us, this is the first time this has ever happened when we have stopped at white cross bay it What did you enjoy most about your stay? The weather and beautiful surroundings What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A visit to Brockholes just a short walk away

  Mrs Lisa WilkinsonNov 2019

• "Myself and my family stayed at the lodge for three nights in October as it was a birthday present for my husband the stay was nice but unfortunately the condition of the lodge was not to the standard it was a couple of years ago it needed some tlc and a make over and some things replacing as there was some damage."

  The park and staff were lovely and the park quiet especially at night we was not disturbed one bit I would recommend the park as there are some beautiful lodges on there and a fantastic view from the jetty I am saying no to recommending but would if the issues were solved as it is a quiet location for the lodge to be What did you enjoy most about your stay? The relaxation What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Take a walk down to the lake and explore the scenery

  Thank you for your review and raising a few things with us. We shall speak with the lodge owners to make them aware of all you have said. Thank you for letting us know. We do hope you went on to enjoy your stay at Oakwood lodge. A popular place to stay and a great location. Property Owner

  Mr Chris WilliamsOct 2019

• "My wife & I, along with out 2 miniature dachshunds recently returned from a 10 day break at Whitecross Bay, staying in Oakwood Lodge for the 4th time in 5 years."

  Oakwood Lodge is positioned in an excellent location, tucked away at the very end of a cul-de-sac, so it's very quiet. Our 4th experience of Oakwood Lodge is a little mixed & although it provides a very homely & warm feel the decor & some of the furniture could do with upgrading, as this has not changed since our 1st visit, therefore things are looking a bit tired. This is a shame because Oakwood once held a Diamond rating due to it's high quality finish, which was the key factor in our returning, however we feel that the previous high standard has slipped somewhat. That said Oakwood Lodge was clean & tidy & provided comfortable accommodation for all, especially the bed in the main bedroom which is very comfortable. The kitchen provides all the mod cons, although we did require a new toaster, which Lake District Lodge Holidays replaced soon after reporting the broken original & the Hot Tub is great for relaxing in following a days walking. We will be returning to Whitecross Bay next year & it would be nice to stay at Oakwood again following some much needed TLC. What did you enjoy most about your stay? The park's location to Lake Windermere What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Elterwater, a lovely walking experience & a good pub in the heart of the village

  Thank you for your review, Jonathan. Noting you have enjoyed many holidays to Oakwood, we were sorry to hear that you had a few niggles this time. We will of course pass these on to the lodge owners and ask that they take on board all you have said. Thank you for letting us know of your lodge experience. Despite a few niggles we are pleased you found the lodge comfortable and well equipped for a relaxing stay in the Lakes. This is a super spacious and cosy lodge with hot tub, and a great location for exploring the Lakes. We do hope you will return for another stay soon. Property Owner

  Mr Jonathan BellOct 2019

• "The lodge is in a small cul de sac, so it's nice and quiet, the hot tub is virtually secluded, The decor, size and layout is very good."

  We put the heating on of an evening and the hole lodge was very warm and cosy. The hot tub was a lovely bonus and just what you need after a day of long walks. If I had to fault it, I would say the pillows and quilt in the master bedroom were quite flat, if they replaced them with some new fluffy ones, the bedroom would look far more inviting. Could also do with a bath mat in the ensuite, The leather sofas are reclining and very comfortable, it's just a shame that through wear and tear there are some rips in the material. This aside, we found the lodge a clean, warm comfortable place to stay and would not hesitate staying there again. I would recommend without hesitation. What did you enjoy most about your stay? Was in a lovely location. Plenty to do, close to Ambleside, Grassmere, Bownees, Windermere and beautiful walks., What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Catch the Hop on hop off bus, just 2 mins walk to the bus stop from the park. Was only ?8.50 for all day, we visited Boness, Grassmere, Ambleside, Winderemer. Passing some lovely sinery along the way. Took the stress out of driving and no paying for parking. Dog loved it, sitting on the open top deck. The buses run on time, one about every 20 mins.

  Thank you for your review Jayne, we are so pleased to hear you enjoyed your stay. We will pass your comments regarding the bedding to the owners of their information, thank you for letting us know. Oakwood is a spacious two-bedroom lodge, fully equipped with everything you need to enjoy your stay. We are delighted to hear you would recommend this lodge to others, thank you and we look forward to welcoming you back again soon! Property Owner

  Mrs Jayne DyerSep 2019

• "Lovely lodge and location."

  Set in a little cul de sac in the corner away from everyone. Lovely hot tub. What did you enjoy most about your stay? The location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole

  Mrs Bridgette WalshAug 2019

• "We had a wonderful family holiday plenty to do to keep our 18 month old outdoor loving toddler busy."

  Lovely lodge in the perfect location. We had been before on a holiday just as a couple and we would still definitely return again for a 3rd visit What did you enjoy most about your stay? Site location and facilities What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Visit Brockhole

  Miss Amie KisbyJul 2019

• "Me and my partner had a great weekend at the oakwood lodge."

  The kitchen was well kitted out and all the rooms where clean. There was even a selection of board games and dvds to choose from in the evening. The only down sides was that there were a few light bulbs out in some of the rooms and we werent able to turn the outside spot lights on. But these were only minor things and defintly wouldnt put me off going again. What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake district visitors center

  Thank you for your review and to let us know you enjoyed your stay. Oakwood is a modern two bedroom holiday lodge with hot tub. A wonderful place to relax and we are delighted to hear you did just that - the hot tub is wonderful! We apologise that a few light bulbs were not working, these have now been replaced. Thank you again for your kind comments and we are so pleased you had a great time. We look forward to welcoming you again very soon. Property Owner

  Miss Emma ReaderApr 2019

• "Oakwood Lodge was very nice, clean, cosy, and the position made it feel safe but secluded."

  There is a very little bit of damp in the wardrobe in the main bedroom but other than that it was very comfortable and I enjoyed staying there very much. What did you enjoy most about your stay? the hot tub was private, the property is very nicely equiped and very comfortable What one experience (e.g attraction, walk, day out) would you recommend for our future guests? walk into Windermere

  Mrs Margaret BurnsNov 2018

• "Just returned from Oakwood Lodge 26."

  10.18. Cannot fault the accommodation, location and facilities. Perfect for a family break with our son and furry friend. Lodge has everything you need. Additional use of the local Choices Gym was ideal. Hot tub well used after our days of walking in such amazing scenery. Will definitely be returning. What did you enjoy most about your stay? Everything. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Chester tearoom, cakes to die for.

  Mrs Andrea HallNov 2018

• "Fantastic weekend in oak woods lodge!"

  Lovely site and short drive to Windermere where there What did you enjoy most about your stay? Relaxed weekend in the lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Food at the flying pig pub was excellent

  Mrs Debra Mcewan-jacksonOct 2018

• "If you What did you enjoy most about your stay?"

  Comfortable accommodation close to the lakes What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Aira Force water fall is a lovely walk with beautiful scenery

  Mr Lester GilesSep 2018

• "Lodge wasn't quite as 'special' as we had expected, particularly for the price we paid."

  There were a few bits and pieces around which I did notice on other reviews which hadn't been addressed. I did let Lake District Lodge Holidays know of an issue when we first arrived and they were very helpful and got it sorted quickly. I know we paid a lot more because it was school holidays but I do not feel it was value for money. The washing machine/tumble dryer was useful but the door didn't close properly so on the first attempt we set it and went out for the day and it hadn't even started! The location of the lodge is good, very quiet. There isn't very much going on in the evenings at this site (compared to others) and we were expecting a bit more. However, it was nice to be able to have some early nights and relax and not feel like we are missing out! The food in the 'club house' was nice enough - nothing fancy but probably better than expected. What did you enjoy most about your stay? Family time What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake Windermere Cruise - is a must

  Thank you for your review, Simon. We take on board all you have said and apologise that a few things were not quite to your satisfaction. We are keen to address any issues that arise in a lodge quickly. As Oakwood is very popular and with very little availability during peak season as soon as we are aware of an issue it will be and is rectified. We are sorry that you were not entirely satisfied with your stay, it is disappointing to hear although we note and delighted you would recommend the lodge to others, thank you. Oakwood is a spacious and well equipped two-bedroom holiday lodge, with hot tub and in a sought after location - which is reflected in the price. A great place to spend time with the family and we were pleased to hear you did just that. Property Owner

  Mr Simon WhiteSep 2018

• "We loved every minute of our stay at Oakwood lodge, White Cross Bay."

  I can't wait to get back there to be honest ! The lodge was great, the site was great and the area was great ! What did you enjoy most about your stay? The relaxation in such wonderful surroundings. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We enjoyed Brockhole - The Lake District visitors centre which is only a short distance away. Particularly with the kids.

  Mr Mike GoodierAug 2018

• "Me, my husband and the dog really enjoyed the stay, the cabin was beautiful, the weather was glorious, the people were friendly, we couldn;t have asked for a better wedding anniversay present from my daughters."

  The only thing i would say about the cabin is that the fridge door seemed broken and the inside of the oven needed a good clean other than that it was a superb holiday i would definately like to come back What did you enjoy most about your stay? Everything, there was nothing we didn't enjoy, the short walk to the lake, the boat trip, the hot tub, the place itself was beautiful What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The boat trip on lake windermere, very informative

  Miss Natalie JeeJul 2018

• "Log cabin was beautiful and well equipped."

  Very clean and spacious hot tub was really lovely ,only thing was cabin is in a shaded area not a lot of sun on the decking but we thoroughly enjoyed our stay there . What did you enjoy most about your stay? The lake views and scenery was beautiful. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A trip to boness

  June NewtonJul 2018

• "This has definitely been a lovely lodge."

  However, it has now become Old, Tired, Weathered and in need of some essential maintenance. The exterior requires reprotection and the decking is in drastic need of pressure washing and at the moment could be classed as dangerous. The master bedroom carpet is badly stained and should either be deep cleaned or in fact replaced. There are broken blinds in the single bedroom and the main bathroom WC pedastel is extremely loose on the floor. The main bathroom shower hose is kinked, loose and needs replaced. I believe that as is, this lodge is over-priced!! What did you enjoy most about your stay? Very little!! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Surrounding area is fantastic.

  Mr Alexander OgilvieJul 2018

• "We had a fantastic stay at this lodge , hot tub was lovely, location was very private and quiet, will return again ."

  What did you enjoy most about your stay? Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Hiring a motor boat at Brockhole

  Mrs Amanda UnsworthJun 2018

• "Oakwood Lodge was very good."

  Hot Tub wonderful. Good and well fitted lodge. Good site in the heart of the Lake District. What did you enjoy most about your stay? Hot Tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk the Langdale Pikes.

  Thank you for the review and perfect ratings, Brian. We are delighted you enjoyed your stay at this amazing lodge. Oakwood is ideal for those looking for a luxury holiday retreat in the Lake District, and a wonderful place to relax after a day out on the fells - the hot tub is amazing! Perhaps we will welcome you again in the near future? Property Owner

  Mr Brian LansdaleApr 2018

• "A relaxing 2 night stay with friends."

  We arrived after work on Friday evening to a warm, comfortable lodge. The lodge is in a great spot at the end of the road, it's beautifully presented and had everything we could have needed during our stay including comfortable beds. We used the hot tub every day, it felt very private and was a real treat during the snow. The park itself is a pleasant walk from Windermere. We didn't bother with any of the onsite facilities. On arrival we spotted a takeaway menu in the info book - this would have been useful to know in advance and saved us bringing our own food for the Friday night. What did you enjoy most about your stay? Relaxation What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk in Windermere and Bowness

  Mrs Leanne BertrandMar 2018

• "We had an amazing time the lodge was perfect with everything you could need and beautifully presented - the hot tub was amazing."

  It was in a great location on the site too - tucked away and quite private. would definitely use again. What did you enjoy most about your stay? spacious modern and comfortable What one experience (e.g attraction, walk, day out) would you recommend for our future guests? wallking

  Mrs Joanne HaighMar 2018

• "Lovely lodge, but could be up there with the best if the lodge received a bit of TLC in areas."

  In a lovely setting not to far from the clubhouse. We thoroughly enjoyed our stay and the hot tub was a bonus. What did you enjoy most about your stay? Love the Lakes in general What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boweness

  Thank you for your review, Paul. We are delighted to hear you had a great stay at Oakwood, and please note that we will follow up on your comments. The lodges are regularly assessed and checked for any maintenance issues of which are promptly addressed. Thank you for making us aware as well as letting us know you thoroughly enjoyed your stay. Oakwood Lodge is in a good location for exploring the Lakes and a superb holiday retreat. Modern, spacious and well equipped, complete with hot tub for a very relaxing break. Property Owner

  Mr Paul HughesJan 2018

• "A fantastic Lodge in the middle of a brilliant resort."

  Took the girlfriend away for the weekend as it was her 30th. The park is between 2 lovely villages to go for a walk round. Once inside the lodge you wouldn't have known it wasn't house as it is so well built. Ill be honest and say its probably a little too expensive than what i'd normally pay but seen as tho she was 30 i didn't mind. Was very cold when we stayed which made it better for getting into the hot tub and enjoying being warm whilst out in the cold. Highly recommended. What did you enjoy most about your stay? Hot Tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Little day out in the surrounding 2 villages

  Mr Luke MckennaDec 2017

• "Nice lodge but wouldn What did you enjoy most about your stay?"

  The walks What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Nothing

  Thank you for your review, Jamie. We note and apologise that there were a few things not quite right for you during your stay at Oakwood. We are disappointed that you did not contact us at the time which meant we were not able to rectify these issues for you. With particular reference to the cleanliness of the lodge, had you done so we would have asked the cleaners to return and undertake whatever necessary and to your satisfaction. As with the hot tub, and although it is maintained and regulated to HSE guidelines by an independent contractor (and can confirm that it was serviced on the day of your arrival), we would have gladly asked the contractor to return to check the tub and put your mind at rest. We note your further comment that there were leaves on the decking and although we do sweep the decking on changeover days, Oakwood is situated under a tree. We will replace the toilet seat ? thank you for bringing this to our attention. As you did not let us know at the time or immediately after your stay we can only apologise that your experience was such that you may not return. Please note that we will closely monitor this lodge in future as a direct result of your review. We appreciate all feedback comments and as you kindly point out it is a nice lodge. Oakwood is beautifully designed and fully equipped - complete with a hot tub, for guests to relax and unwind in comfort. We are confident that should you reconsider you will find the lodge to your satisfaction and have an enjoyable experience. Property Owner

  Mr Jamie MansonDec 2017

• "The single beds were so uncomfortable, which resulted in unbroken sleep every night for my husband and myself."

  Totally spoiled our week. Double bed apparently fine. Two seater sofa left side mechanism faulty. Our 8month old grandson was on the floor twice the foot rest shot out barely missing him. 3rd time just caught him on the back. No injury but knocked him over and gave him such a fright. So if you moved on seat wham out of the blue the foot rest would shoot out. Freezer was one block of solid ice, obs someone Had defrosted it and forgot to empty water and switched it on. Resulting in both freezer and fridge doors not closing properly. Main bathroom toilet seat was very very loose. But had to be dismantled to tighten up. On suite toilet seat loose as well but my daughter didn What did you enjoy most about your stay? The hot tub , even though at times did not seem to be adequate temperature What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The pool and spa facilities where great totally underused at times had the whole area to myself , the staff around the spa lifeguards etc where a delight it was a pleasure to go in there as the pool was at a nice and warm temperature . .t

  We appreciate your review, Linda and apologise that a few things weren't quite right for your stay. Occasionally we aren't aware of the odd maintenance issue arising between guest stays and once you informed us we were pleased to address them promptly. We have also dealt with and rectified the further issues relating to your stay. With regard to the single beds, your comments are noted although the mattresses have been checked and appear to be in good condition. We do find that comfort is personal preference although we will keep an eye on future comments and can only apologise they were not to your satisfaction. Oakwood is a well-equipped lodge, designed for guests to relax in comfort and after a day out exploring the Lakes the private hot tub is a super treat. Property Owner

  Mrs Linda GormleyNov 2017

• "A fabulous cosy retreat in the heart of the Lake District."

  Somewhere to easily unwind and relax!!!!! What did you enjoy most about your stay? The comfort and privacy of the lodge, and especially the hot tub! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? One of the planned walks through Grizedale Woods.

  Mrs Liz WebsterNov 2017

• "Enjoyed our stay at Oakwood which was situated in a quiet cul de sac and had a private hot tub which was fantastic after long walks."

  A few basic things were supplied for arrival. The furniture and bed was really comfortable which also helps an enjoyable stay. What did you enjoy most about your stay? The area What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Cathedral caves little langdale

  Mrs Gillian BarnettSep 2017

• "Beautiful environment amazing locatio."

  The accommodation very good but just needs attention to detail to make it that little bit more special as a few things were broken and not quite as clean as we'd hoped on arrival. What did you enjoy most about your stay? Beautiful environment What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Look out for the wild Otters around the lodges amazing

  Mr Jeff WaltonSep 2017

• "It was a little difficult to navigate around the site at first but a helpful member of staff found us wondering and guided us there!"

  The Oakwood lodge was in a nice quiet location with privacy for the hot tub. The inside was beautiful a real home from home, very clean and tidy. Not a bad word to say about this place, i have already recommended this to many people :) What did you enjoy most about your stay? Felt like home from home What one experience (e.g attraction, walk, day out) would you recommend for our future guests? There was 22 of us that visited The Lakes and we all got on the boat from Bowness on the yello route and had a ride on the steam train, there was a park and some walking trials at the end of the ride, lovely day out.

  Ms Suzanne McConnellAug 2017

• "Had a fabulous time ,lodge is very well equipped,my daughter loved the lodge and the hot tub."

  We were all sad to leave. What did you enjoy most about your stay? Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Beatrix potter show is great if you have young children .

  Mrs Annette BairdAug 2017

• "A very enjoyable relaxing expeience in a pleasant location."

  The scenery and walks were fantastic and what better way to come back and relax than getting into a lovely warm hot tub. Our dog really enjoyed stting out on the decking, which was very secure, so there was no way she could get out and go off exploring! What did you enjoy most about your stay? Relaxing in the lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Drinks at the Mortal Man pub!

  Mr Paul WatsonJul 2017

• "Stayed at oak wood for 4 nights, the lodge was very clean and comfortable, in a very quiet location on the park, I would book oak wood in the future if we came back to visit the lakes again What did you enjoy most about your stay?"

  Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? boat trips at ambleside were nice

  Thank you for your review and we were pleased to hear you enjoyed your stay at Oakwood Lodge. It is a very popular, spacious lodge which enjoys a quiet location within White Cross Bay. We will be delighted if you return (and don't forget you will get a 10% loyalty discount next time your stay at Oakwood) Property Owner

  Mrs Amy GordonJul 2017

• "Very relaxing and peaceful holiday over the week."

  My only complaint would be the cleanliness of the decking. What did you enjoy most about your stay? Relaxing and peaceful What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Picnic by the lake

  Thank you for your review, Danny and we were glad to hear you enjoyed your stay at Oakwood Lodge. Since your stay the outside deck has been jet washed (as it is regularly anyway). Oakwood is a spacious and very comfortable lodge which is perfect for a relaxing break (not forgetting the hot tub of course!). Property Owner

  Mr Danny BartonJul 2017

• "A most enjoyable short break."

  The lodge was everything we expected. The on site restaurant had a good selection of reasonably priced meals. What did you enjoy most about your stay? The relaxed atmosphere What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Day out at Bowness

  Mr David GrayMay 2017

• "I didn't actually stay at Oakwood, I was next door at Laughing Duck, but I booked both lodges for a group of friends."

  Excellent lodge - well equipped and would recommend to friends and family. What did you enjoy most about your stay? Getting together with friends. Perfect weather helped too! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole Tree Top Trekking.

  Mrs Jo HodgsonMay 2017

• "We did have a lovely time in the lakes but we were a little disappointed with our stay."

  The hot tub was out of use on the first night as they had changed the water that day. We were only there for 4 nights so it did feel like we had missed out. There was also no extra toilet paper which we thought was a bit odd so had to get our own. The heating and hot water also kept cutting out near the end of the week. The lodge itself was lovely, we just felt some of the essentials had been a miss. What did you enjoy most about your stay? The location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The mortal man walk

  Thank you for your feedback comments, Jess. We were sorry to hear your stay at Oakwood was not quite as expected. With reference to the hot tub, as it is maintained to strict HSE guidelines it was necessary to have a water change prior to your arrival ? and would have reached maximum working temperature by the latest 7pm. We do apologise for any inconvenience this may have caused although the safety of our guests is a priority - and we trust you went on to enjoy the tub for the rest of your stay. A super way of relaxing! It appears a leak was discovered under the lodge causing the boiler to depressurise hence why the heating and hot water were intermittent. This has now been addressed and in full working order. We do apologise that this happened during your stay. As the lodges are self-catering guests are expected to supply certain items although we do provide a basic starter pack on arrival (listed in the arrival information), Tea towel, oven glove, dish/j cloth, kitchen roll plus starter supplies of washing up liquid/dishwasher tablets (where applicable), loo roll and basic cleaning materials . For any other supplies/food required there is a convenience store onsite as well as local supermarkets nearby. Very kind of you to let us know that your stay did not detract you from having an enjoyable time in the Lakes, thank you. Oakwood is one of our prestigious lodges and we are confident that should you chose to return in the near future you will have a very enjoyable stay. Property Owner

  Jess BurtonMay 2017

• "Amazing lodge wonderful views the lodge was so clean it was wonderful and a pleasure to stay there will return soon and would recommend 100% What did you enjoy most about your stay?"

  The amazing lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Ferry nab

  Mrs Sandra MartynApr 2017

• "We stayed here at oakwood as a couple and with our dog for a weekend break away and we had the most amazing time."

  It really was a perfect romantic getaway. The lodge itself is a really good size and has all the ammenities you could need - from a dishwasher, washing machine, full cooking appliances/cutlery to board games and dvds for entertainment. We also found the lodge very clean and tidy, Maybe a bit cold on first entering, but this soon warmed up with the heating on. One of the best parts was the hot tub.. just so relaxing. It was the best way to spend our evenings after some long walks out. It was a good temperature, easy to work and looked beautiful lit up at night. It was also really nice that the hot tub was sheltered from view of others, so privavcy was always maitained. Finally, just a brief mention about the area - the most beautiful landscape i have seen. The lake district is so clean and undisterurbed, with beautiful views all over. We took some lovelys walks up to wansfell pike and over to ambleside near by - you wont be disapointed, the views from the top of the hills were absolutely breathtaking.. We will deffinately be looking to return again and maybe even invite some friends or family to join this time. What did you enjoy most about your stay? Just getting away from everyday life, the location was so peaceful and tranquil. Also te hot tub was especially relaxing, the best way to relax after some long walks What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Deffinetly go on some of the local walks. There are so many to choose from. We did a couple of long walks and saw some amazing views of the lakes - they can be long and tiring but so worth it for the beauty of the landscape and environment.

  Mrs Rachel WilsonMar 2017

• "This is the 2nd time myself and partner have stayed at White Cross Bay - we absolutely love the Lakes and couldn't wait to return for a three night stay for the New Year festivities."

  We had a two bedroom lodge but only used the main bedroom which had the en-suite. One opinion I'd like to point out is the bed wasn't the comfiest we have stayed in....although that could just be us? Oakwood was lovely upon arrival....very spacious, heating had been put on and there was a Christmas Tree which I thought was a nice touch. We didn't use the hot tub on the first night, but we did need to ring the helpline (which we didn't do til 11pm) and when we woke the next morning I had a txt response from lake district lodge holidays and an engineer was due to be with us before 10am that day which was fab service. The hot tub was amazing, we made full use of this once our queries had been answered. The only negative feedback I can give is the cleanliness of the lodge...we found crisps left on the floor under BOTH the sofas in the lounge. These are recliners and we had to push them back slightly so they didn't hit the coffee table. We also came across crisps on the floor in the 2nd bedroom (twin room) - we were only using this room as storage for our bags so it didn't bother us too much. I also had to wipe down the breakfast bar as there was food stains all over that....again not ideal. I would like to think this was just a one off. Overall we had such a lovely stay at Oakwood and would definitely consider returning to this lodge in the future. What did you enjoy most about your stay? The hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Nice walk over to Windermere - about an hour or so

  Thank you for your review, Sally. We were sorry to hear that the lodge was not quite as clean as expected. This is unusual for Oakwood and we have passed on your comments to the contract cleaners for their future reference. It would have been helpful had you contacted us on arrival as we would have asked the cleaners to return to put things right for you, although we know this should have been done properly in the first place. Please accept our apologies. We were glad to hear that the issue with the hot tub was quickly addressed and with very little impact on your stay ? thank you for letting us know. And the hot tub is a welcoming treat after a walk to Windermere. Oakwood is the perfect holiday retreat for those looking for luxury - relax in the private hot tub and stay in beautiful accommodation, just stunning. We would be delighted to have you stay again in the future. Property Owner

  Miss Sally HughesJan 2017

• "We stayed for 4 nights over Christmas and from beginning to end the whole experience was excellent."

  We cannot recommend Oakwood Lodge highly enough, it is beautiful! You won't be disappointed. What did you enjoy most about your stay? The luxurious and spaciousness of the Lodge and the beauty of its surroundings. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? There's too many to mention! Just explore, there's so much to see and do....the scenery is pretty much breathtaking wherever you go in the Lake District.

  Mr Peter BarryJan 2017

• "Our family really enjoyed our break, lodge was fantastic and in a great location."

  Would highly recommend to friends and family What did you enjoy most about your stay? Comfort of the lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We enjoyed cabaret evening

  Thank you for the great review and awarding perfect ratings on all aspects of your stay, Andrew. We were pleased to hear you had a really enjoyable family break in one of our luxury lodges. Very kind of you to highly recommend Oakwood to others, thank you. The lodge is tastefully designed and equipped with top specification throughout and comes with a private hot tub - the result is a beautiful lodge that is ideally suited for those looking for a very relaxing and rewarding holiday. Property Owner

  Mr Andrew VincentDec 2016

• "We choose Oakwood and the lake district from a list of other locations and lodges due to how amazing the place looked, the hot tub and the lakes as we have never been there before."

  I have to say it was close with a few other places but we made the jump and went with Oakwood. A few weeks before our stay I noticed there were reviews from previous people who had stayed (should have looked at these before booking) and the last review wasn't great so I was pretty concerned as Oakwood isn't the cheapest lodge out there. I called lodge holidays and to their credit they were very good and assured me everything that was mentioned in the review was being investigated and sorted out/fixed. So our stay, both my partner and myself were very pleased. The hot tub was one of the main selling points for us and we were disappointing it is no longer sunken (as the pictures show) but saying that you are still very private and the hot tub itself is great! The actual lodge itself is amazing, very clean, really nicely laid out and it was all very pleasant. There were a few stuff marks on the walls but we wouldn't have noticed them unless we say it on the review first. There was even Sky Sports 1 which made my day and a Christmas tree which made my partners day! The park is situated pretty well too, you have a 10-15 minute walk to nearby villages or a local ferry port which takes you further out across the lakes. The view around the lake district is something else, at times it was breathtaking! If there was one bad point I would say for me it would be the bed, I personally didn't find this very comfortable and if I was the owner I would perhaps look at this but saying all that my partner found it fine. All in all Oakwood and Lodge Holidays were excellent, couldn't really fault it. We have already spoken to a few people about potentially coming back within the next year and this time maybe bringing some friends along with us! What did you enjoy most about your stay? The Hot Tub, so nice to sit in and relax! It has different settings which include colourful lighting. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We tried to get out as much as possible, a trip on the lake is probably a must. Great views and some nice villages to visit along the way!

  Thank you for your review and taking the time to give us your feedback comments, Phillip. We were pleased to hear that we were able to put your minds at rest leading up to your stay and delighted that as soon as you arrived you went on to have a very enjoyable time at Oakwood. The lodge is beautifully furnished and equipped to a very high standard and indeed an amazing place to stay. Our apologies that the photo of the hot tub is not accurate ? we are in the process of amending this and it will be updated accordingly by the end of the week. A new and upgraded hot tub has been installed for a better spa experience and we trust you enjoyed it. Please accept our apologies for any inconvenience caused. With regard to the bed we do find that comfort is personal preference although we will check for any sign of damage and we will also pass on your comment to the lodge owners for their reference ? Thank you. The lodge has some lovely extra touches for a very relaxing stay and the Christmas tree just makes it the perfect place for a pre-Christmas getaway. It would be a pleasure to have you stay with us again and we look forward to you returning with friends in the near future. Property Owner

  Mr Phillip AllenDec 2016

• "We have been staying at White Cross Bay for several years and know the site and facilities extremely well, but this is the first time we have stayed at Oakwood."

  I was very concerned having read some of the previous reviews, but the team at Lake District Holiday Lodges reassured me all the maintenance issues had been resolved so all we had to do was look forward to our Holiday. Oakwood is definitely one of the bigger lodges and is more spacious than others which squeeze in a third bedroom using the same foot print. Upon our arrival the central heating was On and the Lodge was very clean. Yes there are a few marks on the walls from previous visitors scraping luggage against the walls but you can't expect the owners to decorate between every guest. The Hot Tub in the pictures is no longer as shown and must have been recently replaced with a Newer unit which now sits on the decking rather than being sunken. Thankfully the owners have supplied a set of steps to assist with getting in & out; thankfully because of the location of the Lodge, Privacy is not an issue. The Lodge itself has everything you could possibly need for a relaxing holiday with your family or as a couple and we are now looking forward to our return visit next year. What did you enjoy most about your stay? The location of White Cross Bay is perfect for those days spent in Town getting some much needed Retail Therapy or for putting your boots on and heading off on to the Fells What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Whether it is your first time to the Lake District or your Veteran, it is always worth visiting Bowness and sitting alongside Lake Windermere

  Mr James StevensNov 2016

• "Lovely lodge, but let down in some areas: Dirty marks on the walls Cables hanging down from fireplace and TV (easily fixed with some conduit) Main blinds on the right in the living room are too long and drag on the ground so don't tilt correctly Front room left small blind not operational Floor tiles in bathroom feel like they're not stuck down so clink when you walk on them Top cover bedding in main bedroom had stains on it on arrival!"

  ? Way too much chlorine in the hot tub, has caused a nasty rash on both of our legs. We used the hot tub for 15-20 mins a day? What did you enjoy most about your stay? Site was nice, but the lodge itself was a little tired and the hot tub although lovely wasn't as nice as it could have been What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake Winderemere

  Thank you for your feedback comments, Roger and bringing some matters to our attention. These will be addressed and we apologise that some things weren't quite right for your stay. We are disappointed that you made no mention of these issues when we called to change a bleeping smoke alarm battery the day before you left. Similarly you didn't report anything on our 'in lodge' feedback sheet nor when we sent an after stay email asking the same but then complete a review several days later which is just a list of (mainly minor) maintenance issues. The Contractor who services the hot tub has confirmed there was no issues with the water quality during your stay (with chlorine levels within the HSE recommended guidelines and when checked during your stay). Oakwood is a very popular, spacious lodge which is enjoyed by all guests who stay there. It is a perfect place to relax when staying in the Lake District. Property Owner

  Mr Roger CatchpoleOct 2016

• "We have started in the oakwood twice now first time was really good."

  But this time oakwood is falling to bits. The gate lock is hanging off. Outside lights dont work. Cooker hob not working.correctley. Bathroom floor tiles are loose Toilet seat is round but the toilet is square. It smells damp. The walls are scuffed Unfortunately we will not be staying again. I expect the condition of the building to be in good condition when paying this amount of money. This was not the case. What did you enjoy most about your stay? Walks What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Na

  Thank you for your review, Paul. We were very sorry to hear there were a few things not quite right for you during your stay and appreciate you bringing them to our attention. Oakwood usually receives very good ratings and feedback although we do rely on guests to let us know of any issues as occasionally things can go unnoticed. We have checked all the points raised and they have been addressed wherever possible. There are some minor scuff marks in the hallway and this will be redecorated at the earliest opportunity. We apologise for any inconvenience these minor maintenance issues may have caused. Aside from these we were pleased to hear you enjoyed your time walking in the Lake District, with the magnificent scenery and breathtaking views - how better to spend a day? Oakwood is a very popular, spacious lodge offering superb and comfortable accommodation. The lodge is an excellent choice for a self-catering holiday in the Lakes and comes with the added bonus of a private hot tub ? very relaxing. Property Owner

  Mr Paul GrahamSep 2016

• "This is an all round fantastic Lodge."

  The only minor point I would raise was the actual location in that although it is a lovely quiet spot, it receives very little sun. Other than that --Highly Recommended!! What did you enjoy most about your stay? Getting good value for what you pay for!! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? No particular experience but the whole of the Lake District is always extremely enjoyable.

  Mr Alexander OgilvieJul 2016

• "Had a wonderfully relaxing long weekend st Oakwood."

  .. it is furnished to a very high standard. You really couldn't want for anything else it was all provided.. the hot tub was great even in the rain.... we will definitely be back.... What did you enjoy most about your stay? The luxury What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Just relax

  Mrs Joanne HughesJul 2016

• "The lodge is lovely, but could do with the bed linen ironing and a proper clean up."

  It was smaller than we anticipated. The hot tub us great, looks like a new one and ready on the first day for use. Would stay on site again but for the price will paid for this lodge I think we'd look at alternatives. What did you enjoy most about your stay? Company we were with What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Great Swim!

  Thank you for leaving a review, Vikki. We were sorry to hear the lodge was not as clean or presented to the high standard you were expecting. Thank you for letting us know and please accept our apologies. We will take this up with the contract housekeepers who look after the lodge although it is most unusual for such comments. Oakwood Lodge is one of the largest and most spacious 2 bed lodges at White Cross Bay so we are a little surprised you were expecting something bigger. We do provide full details with clear photos of each lodge on our website so the guest can make an informed decision and choose the right lodge based on their own individual requirements. Lodges are a great way to keep in touch with the outdoors and they have the flexibility of being self-catering, and in beautiful surroundings ? Windermere Lake is just a short stroll. Oakwood is a very popular choice with guests for the sheer luxury and space having two larger bedrooms and two bathrooms, and fully equipped with all modern conveniences to make a holiday relaxing and enjoyable. We do have a large portfolio of lodges and our bookings team will be very happy to discuss and advise on alternatives if you feel you want to stay somewhere else. We are delighted you enjoyed the hot tub ? very relaxing and a great way to spend an evening. Property Owner

  Mrs Vikki NewbonJun 2016

• "Checking in was quick and easy, our lodge was tucked away at the end of a culdesac, which was so peaceful and private."

  The hot tub has a screen around it so again very private. The lodge was well equipped and very clean, although we thought there was a bit of a smell of drainage in the main bathroom. As there were only myself and wife, we only used the ensuite bathroom. What did you enjoy most about your stay? The quietness and peacefulness, just what we went for. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We did the sail and dine on a private yacht, we had afternoon tea, was a wonderful experience and our hosts Veronica and David were so friendly, felt we were with friends.

  Thank you for taking the time to leave a review, Richard. You certainly enjoyed some delightful and relaxing days out, you must have made some lovely memories. Please accept our apologies for the smell in the main bathroom. Occasionally, and if the bathroom is not used very often a slight smell can be noticed due to the drains under the lodge. The only way to resolve the issue is to run the taps once in a while for the smell to disappear. We will amend the information in the lodge to make sure future guests are aware of how to resolve the issue if the need arises - Thank you for bringing this to our attention. We are so pleased your stay was quiet and peaceful, just what many of us crave. And such a delightful lodge to spend a short break, with top spec throughout and a superb hot tub. Perfect. Property Owner

  Mr Richard HelmMay 2016

• "Had a fabulous time yet again during our stay at oakwood lodge ,only thing that was a little disappointing was the new spa that had been fitted was pre-set temp and much preferred the old one which allowed you to turn up temp alittle to suit individual."

  What did you enjoy most about your stay? the quietness and rest away from busy cities What one experience (e.g attraction, walk, day out) would you recommend for our future guests? vist to windemere

  Thank you very much for your review, Linda. We are so pleased you had another fabulous time at Oakwood Lodge, although we were sorry to hear you were not quite as happy with the new hot tub. The last one was damaged in the floods. We note your comments, although we do ask our guests not to touch the settings as it effects the different modes on the hot tub and can potentially damage it. The new one has the temperature set to an industrial standard of 38 degrees. A simpler version and for the benefit of the guests it is a better option as there is less user error. We are delighted you enjoyed some quiet time away from the hustle and bustle of city life. The lodge is one of our luxury lodges and comes with top specifications throughout, it really is a home from home and a great base for exploring the local area. We look forward to welcoming you again for another stay in the near future. Kind regards Property Owner

  Miss Linda KilpatrickMay 2016

• "The lodge was lovely and is nicely placed, well furnished, we really enjoyed our stay without any problems the only down side was the weather, we will definatly be staying at oakwood again."

  What did you enjoy most about your stay? Everything we needed was there What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Rent a boat on the lake

  Mr Jay WardleMay 2016

• "The park itself is a great location and central for the Lakes."

  It was easy to book the lodge and details were sent out covering everything we needed to know. We had one issue with the hair dryer not working but this was replaced straight away when we phone the customer service line. The front door lock stuck but again this was sorted very quickly. The accommodation itself was great, plenty of cupboards and space for the three of us. They had provided everything we needed. Lovely cottage and lovely location. The Lakes are beautiful. What did you enjoy most about your stay? Relaxing lovely part of the world. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trip on the Lakes to see everything from the water side.

  Miss Louisa CaineApr 2016

• "My family have stayed in many caravans and lodges within the UK, we always go to Florida for our main holiday but like to stay within the UK for short breaks."

  Oakwood Lodge I must say was the best accommodation we have stayed in within the UK, there was nothing missing, it was a home from home, for the first time we felt so relaxed away from work and did not want to leave, my children also fully enjoyed their stay and did not want to leave. The lodge itself was decorated to an excellent standard from the kitchen, living room and bedrooms, even the roman blinds were to an excellent standard, the outside areas again were excellent the size of the decking area was ideal, the spotlights in the floor and roof was an added bonus and at night all lit up was amazing and I have a lovely picture of this which I have shared with friends and family and lets not forget the HOT TUB BRILLIANT, we spent many a good time in there but followed the rules which were displayed. I have shared our experience with many people and again just this morning with one of my managers and have recommended they look to stay here. As we are not going to Florida in the summer this year and are going for Halloween we looked to book Oakwood for my summer shutdown but looks like it is booked as we would have loved to return then even for 2 weeks. 5 stars from us What did you enjoy most about your stay? The Lodge was decorated to an excellent standard inside and outside, the HOT TUB and having Sky sports on the 3 TV's What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Relax at night in the Hot Tub with the spotlights all on

  Thank you for leaving such a great review, Paul. Really good to hear you all enjoyed your break and didn't want to leave. Its not quite the sunshine state, but the scenery in the Lakes is amazing - and we agree with you the hot tub is brilliant! A lovely way to unwind. We are sorry the lodge is not available for your dates in the summer, however, if you would like help in choosing another lodge just as stunning as Oakwood please get in touch with us, we'd be very happy to help. Very kind of you for the recommendations, thank you so much. We look forward to welcoming you again soon. Property Owner

  Mr Paul ForsythApr 2016

• "Had a fantastic 8 day break staying at Whitecross Bay in the Oakwood Lodge."

  Excellent accommodation which offered home from home comforts, which is highly recommended. Our break was topped off with super spring sunshine for the duration of our stay. Can't wait to return & hope to do so later this year. What did you enjoy most about your stay? The excellent accommodation What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Ambleside fell walk, taking in Lilly Tarn which offered superb views across Lake Windermere

  Mr Jonathan BellMar 2016

• "The cabin was fantastic and was exactly as described on the website, unfortunately our entire weekend was ruined due to storm Desmond which ment the water was knee high on the camp site, all facilities on site closed due to lack of electricity and we lost power in our cabin Saturday afternoon the one bit of good news was when the night warden came and rescued us and took us to another cabin elsewhere on the site would definitely stay again but maybe in the summer next time!"

  Mr Martin AndertonDec 2015

• "The lodge was everything & more than we expected."

  Our granddaughters were delighted especially with the hot tub. There was everything we needed inside the lodge . It is very well equipped. The furnishings are lovely. Beds very comfortable. It is ideally placed for all the lake district attractions. The service from Lake district lodge holidays was excellent. I would certainly recommend them & Oakwood lodge. What did you enjoy most about your stay? Coming back to the comfort of the lodge after abusy day out & the hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockholes which is a short walk from the lodge & has lots of things to do for children & adults.

  Mrs Pamela CharltonNov 2015

• "Oakwood is a stunning, comfortable, extremely clean holiday lodge."

  It was just lovely and had everything that you could possible need. The whole family loved staying at Oakwood and we can't wait to come back. What did you enjoy most about your stay? The lodge, White Cross Bay and its location next to Brockhole. We all loved everything. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole, if you have children, its fantastic. The net course and tree trek is a real hit.

  Mrs Rachel HanlonNov 2015

• "Very enjoyable stay, would recommend."

  Excellent lodge, staff helpful, no problems. Will definitely return to Whitecross Bay, nice quiet location, high standard accommodation. What did you enjoy most about your stay? Peace and quiet and high standard accommodation. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Just enjoy the park location and lake views

  Mrs Carol BarlowOct 2015

• "Oakwood lodge was a perfect lodge for our weeks holiday."

  The hot tub was a hit with our daughter, she would have spent the week in there if she could. The lodge was like a home from home. Would definitely book for next year if it slept 5 as would have loved to take the parents. What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Tree top trek

  Mr Neil EdwardsSep 2015

• "We have just returned from Oakwood Lodge, and it was incredible."

  We are already planning our holiday back next year. The lodge was private, comfortable, and immaculate. We felt like we were in our own home whilst we were there.... it was perfect. What did you enjoy most about your stay? It was so relaxing What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk up Catbells... the views are to die for!

  Miss Rebecca WilesSep 2015

• "Beautiful well equipped cabin in a perfect location."

  I would certainly go again and would recommend to others. Great for the dog with the gated decking. What did you enjoy most about your stay? The comfortable bed. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A cruise on the lake.

  Mrs Jenny HodgsonSep 2015

• "The lodge is immaculate."

  I thought the photographs looked special but it exceeded my high expectations. Everything you could ever think of is provided within the lodge from hair dryer to a washing machine! The lodge itself is very private which was nice as no one is over looking you whilst getting in and out the hot tub. Away from the lodge the holiday park seemed very pleasant and quiet although we didn't really use the facilities. The team at lake district lodge holidays did themselves proud, providing me with a welcoming text, a phone call to check everything was going as planned and plenty of emails with useful information including where local shops are etc. In summary the weekend couldn't have gone any better and we will be certain to return in the near future. What did you enjoy most about your stay? The Hot Tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Water Sports on Lake Windermere

  Mr Jacob HobbsAug 2015

• "Really good company to work with."

  Informative and helpful. Regrettably, whilst the lodge was very good, the staff running the holiday park were not. Poor service and facilities within the park. What did you enjoy most about your stay? Getting away from the holiday park What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Beatrix Potter Experience

  Thank you for your review. From separate correspondence after your stay we were disappointed to hear that you didn't like White Cross Bay as a place to stay and felt the service received whilst there was not very good. We can only therefore apologise that your stay wasn't as you had hoped. Your kind comments about Lake District Lodge Holidays and the lodge itself are appreciated. Oakwood is certainly a beautiful, spacious and modern contemporary lodge and the park is liked by the majority who stay there. Property Owner

  Mr Lawrence DowieJun 2015

• "Oakwood is a fantastic lodge."

  It looks good inside and out and are exactly as shown on the photographs. It has all your home comforts and everything you would have at home. Only down side is the location on the site. It is only a short walk from the bar and pool and up at the end of a quiet row which is perfect however it does not get much of the sun. In summary a very good break at Oakwood with no hitches whatsoever. What did you enjoy most about your stay? Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Easy to travel around all the villages nearby

  Thank you for writing a review for your recent stay at Oakwood and glad you had a good time there. The lodge enjoys a quiet location in a woodland glade which most of our guests appreciate for it's privacy. Property Owner

  Mr Derek DarrochJun 2015

• "We enjoyed staying in this lodge very much."

  The reason we booked this lodge was a hot tub. Unfortunately, we had to wait overnight to be able to use it. Slow process to warm it up. Would be nice if somebody does it in advance before your arrival. What did you enjoy most about your stay? hot tub and quiet, private location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? rent a boat, park it in White Cross Bay

  Thank you for writing a review of your recent stay at Oakwood Lodge. It was great to hear you enjoyed your stay there. Apologies for the short delay in being able to use the hot tub which required a water change to ensure it was safe and to industry standards. We do advise guests this may be the case although it isn't known until a changeover day if it is required. To reduce the inconvenience this routine maintenance may cause the owners have arranged to install a hot feed to the tub. We are pleased you like staying at White Cross Bay and hope you will make Oakwood your lodge of choice for the future. Property Owner

  Mr Martin CrouchJun 2015

• "Fantastic from start to finish."

  Equipped with everything you need and then some. Attention to the smallest detail was great and the quality of everything was top notch.... We could've lived there easily! Mark was a fantastic help for our tiny issues( couldn't get DVD player in living room to come on) but nothing was a bother to them- could not fault this place, the team or the lodge- ***** What did you enjoy most about your stay? Lodge and surroundings What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Treetop nets

  Mr Neil RoxburghJun 2015

• "A fantastic lodge on a fantastic park."

  The lodge is top class, it's like a home from home & has all the mod cons & amenities that you need. Whitecross Bay itself is a delightful site set in beautiful & tranquil surroundings. There's a club house, swimming pool, restaurant & gym and your only a mile or so either side of Ambleside & Bowness so there's always plenty going on to keep the whole family entertained. Can highly recommend & will definitely return. What did you enjoy most about your stay? The lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trip on Lake Windemere

  Mr Tony McelhoneMay 2015

• "Excellent lodge with brilliant facilities."

  Also really enjoyed the park and the location is excellent. The booking process and check in procedures were also really smooth. Overall I would certainly recommend a stay at this lodge to everyone. What did you enjoy most about your stay? Relaxing in the hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Tree top trek

  Apr 2015

• "Stayed for a long weekend during late March with my husband and 6 month old baby boy, we were so impressed by the standard of the lodge."

  It was like a home from home and we were so comfortable. The customer services was first class from lodge holidays, the smoke alarm battery started bleeping right outside my sons room just as we put him to bed and we called the help number, someone was there to sort it within 15 minutes! The hot tub was amazing, such a treat! And the location of the lodge was in a quiet corner of the site, very peaceful. My only slight criticism is that the high chair was still a bit 'sticky' from the last user, everywhere else was immaculate. Would definitely like to return next year! What did you enjoy most about your stay? The hot tub! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The Rattle Gill cafe in Ambleside, best cakes I've ever tasted!

  Mrs Claire FleetMar 2015

• "Me and my girlfriend stopped at oakwood for 3 nights, fri-mon."

  The lodge provides everything you could ask for from kitchen utensils to paracetamol... What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Vilage inn bar and grill

  Thank you for writing a review of your recent stay at Oakwood Lodge, Callum. Really pleased to hear you enjoyed your stay there. The lodge is so nice that we don't think you will be the last to say they would like to live there or not go home! Property Owner

  Mr Callum PhillipsJan 2015

• "Excellent location, luxurious lodge and will definitely be back."

  Amenities on site were good and staff were very helpful at all times. Would highly recommend. What did you enjoy most about your stay? The luxury lodge with its facilities What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Go into windermere

  Mrs Sharon CrowleyJan 2015

• "This lodge is beautiful, very clean & a lovely location."

  The whole family enjoyed staying here & will certainly be booking again in the near future... What did you enjoy most about your stay? The lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Days out

  It was great to hear you enjoyed your stay at Oakwood Lodge, Penny and thank you for writing a review for us. This top spec lodge is fast becoming a favourite with our guests being very spacious and in a quiet location at White Cross Bay. We look forward to welcoming you back very soon (complete with your returning guests discount!) Property Owner

  Mrs Penny RowbothamJan 2015

• "Found a beautiful retreat which was far better than expected."

  The only snitch was we couldn't open the key safe, it was stuck. Immediate help though from reception. Fantastic decor throughout lodge and hot tub perfect. Great location. Excellent instructions on how to find it. What did you enjoy most about your stay? Hot tub and beautiful surroundings. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Get up early to see sunrise over mountain peaks with no-one else around.

  Thank you for writing a review of your recent stay at the very lovely Oakwood Lodge, Caz. We were pleased to hear you enjoyed your stay there. Sorry about the keysafe which just needed oiling a little. The lodge is very tastefully decorated and the hot tub is a much enjoyed by all who stay. Property Owner

  Jan 2015

• "Had a fabulous time."

  Lodge is beautifully furnished and the hot tub is fantastic. Would definitely recommend it and we are hoping to return in the future! What did you enjoy most about your stay? Everything but possibly the hot tub! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Trip to bowness

  We were delighted to hear you had a fabulous time at the beautiful Oakwood Lodge, Anna. It's always pleasing when guests give 5 out of 5 ratings for all aspects of their stay. Thank you for taking the time to write a review and we look forward to welcoming you back in the future. Don't forget you will receive a special 10% returning guests discount. Property Owner

  Miss Anna SteeleDec 2014

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