Ridgway Lodge

97 Customer Reviews

• "The Holiday Lodge was Shabby outside in arrival, the decking was covered in slime and moss that you could hardly stand up, the patio doors were not secure when locked at the top so someone could push them open, the toilet door handle came off inside so I got locked in, the toilet roll holder was hanging off, my granddaughter sat on the breakfast bench and it collapsed and she just missed going into the patio window ."

  So all in all not a very relaxing holiday we were expecting, would not stay in this lodge again

  I am very sorry that your stay was not as expected and have provide that feedback directly to the company. We have the lodge fully managed by Sykes Cottages and since they took over the management from the previous company the level of communication and maintenance by them has fallen below the standard expected. I was unaware of any of the issues raised until I called into the lodge last week and then also spoke directly to the cleaning company. Whilst minor maintenance issues do arise we expect these to be dealt with promptly and directly by the company and for more significant or costly issues communicated directly to us to determine resolution. The lodge is scheduled for major renovation before next season including new decking and outside furniture; wood flooring throughout main areas, replacement of dining suite; blinds/curtains; bathroom refreshes; staining and renovating the exterior. Property Owner

  Reviewed by Haydn2.2★Aug 2024

• "The cabin is warm and cosy but a few things needs changing and proper attention."

  The deck needs proper cleaning and moss is falling from the roof. The carpet needs deep cleaning or changing. The dinner table is wobbly. The ensuite bathroom was dusty and mouldy which made me sneeze a lot. The main bedroom blinds needs changing to a more friendly and brighter blinds. Otherwise it's a nice cabin if given 100% attention.

  I am sorry that some aspects of the lodge were disappointing. The issue with the decking has in the main been caused by the exceptionally bad wet weather and storms but should have been clear of moss. The decking and rails are also being replaced this season which should hopefully resolve many of the issues. I hadn't been made aware of the issue with the dining table but the dining furniture is to be replaced in September. The blinds have also been measured for replacement. Property Owner

  Reviewed by Norah2.2★Aug 2024

• "The kitchen was lovely and had all you could need."

  The rest of the lodge needed upgrading or some tlc (mould in bathrooms, broken mirror etc). I would suggest replacing carpet with hard flooring as it is now dog friendly. The decking is badly in need of some tlc and the outdoor furniture was very worn. The main problem is the ramp- we booked this lodge as my Mum is disabled but the ramp is not flush to the path/walkway. It was impossible for Mum to use her electric scooter to get up the ramp. I think this should be rectified immediately if you are stating “ramp access”. We always enjoy staying at White Cross Bay but will not return to this particular lodge.

  Thank you for your feedback. We take all comments on board. We have amended the description to reflect that the ramp has a lip on the bottom. Thank you The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Wendy1.9★Jul 2024

• "Really lovely property for a short stay."

  Made good use of all facilities and lodge itself was well equipped

  Reviewed by Olivia5.0★Jul 2024

• "Our stay overall was very pleasant."

  The hot tub definitely is a treat and the house has everything one might needs. So I would recommend the park and go back myself. A few things are overlooked though so some maintenance is needed considering the cost of the staying. For example all Pap tests were out of date (Jan 2022!!) which is a big hazard considering the type of accommodation. The table was broken on our side and quite giggly. The bath in the main toilet is broken which is dangerous for wee one hands. The twin beds were incredibly uncomfortable. Controls (and there were many) all missing the battery lids so with kids it was a constant battery search, not ideal. In general it needs a bit of love. A few advices to make this experience extra pleasant is: -provide a mattress to the baby cotbed - WIFI is a real issue, although it is mentioned to be slow in advance but would make a huge difference if improved. - cover or o gazebo over the hot tub would make it usable during raining days which in our case happened most of our stay - a few more tower and toiletries would be great Thank you

  Reviewed by Chiara3.1★Mar 2024

• "The family and me absolutely loved our stay and we would definitely recommend"

  Reviewed by Darren5.0★Dec 2023

• "Second time at white cross bay and second cabin we stayed in , Cabin was well furnished and clean and everything worked fine."

  Couple of little bits could do with a touch up but nothing which affects the stay in the cabin . Would book here again no hesitation . As prevoius experience at WCB the internet is pretty poor and can be frustating at times , think this down to the site but anyway we’re on holiday not here for surfing the net. Overall very pleasant stay and would recommend

  Reviewed by Dan4.7★Oct 2023

• "Lovely lodge very clean and comfortable hot tub was a big hit would definitely stay again"

  Reviewed by Joanne5.0★Aug 2023

• "Everything was excellent inside the lodge ,the only thing we all were a bit ..."

  Everything was excellent inside the lodge ,the only thing we all were a bit disappointed with was the outside lack of furniture, we all are over 60 there was only 4 chairs 6 stayed at the lodge that was the only thing

  4.7★Aug 2023

• "Easy booking process and keeping track of booking and payments."

  Lake District lodge holidays are great at keeping you informed in the lead up to the holiday. Will definitely use again

  Reviewed by Jamie5.0★Jul 2023

• "Absolutely fantastic time and the lodge was really nice and very well equipped."

  There was a few minor issues with the lodge that we noted if only to give suggestions for improvement. Within the main bedroom, the mattress has 'dents' in and was uncomfortable for my Wife, the En-suite had mould on the walls above skirting and the toilet and shower seemed to be leaking slightly (probably the cause of the mould). The outside of the Lodge could really do with a paint as its looks very 'worn'. Apart from them few, not really to big of a deal, problems, we thoroughly enjoyed our stay and would certainly stay again. I would rate this as a 5 star if the problems i mentioned above were corrected. Thankyou :)

  Reviewed by Andy4.1★Jul 2023

• "Fantastic stay with a lodge fully equipped with everything we could ask for !"

  No issues at all and would stay again tomorrow Only thing we would say is that on the hot tub rules outside next to the hot tub it says hot tub can be used 8am - 10pm but on the welcome book indoors it says only use between 10am and 10pm

  Reviewed by Calum5.0★Jul 2023

• "The lodge was clean, modern and spacious enough for our party of 5."

  Kitchen well equipt. I would say however that the outdoor furniture could benefit from an upgrade. The table and chairs can only comfortably seat 4 people and was frayed and rusty in places. The hot tub was clean and warm but can only accomodate 3 or 4 people.

  Thank you for your comments, we are pleased to hear that you enjoyed your stay. We take all comments on board. We hope to welcome you back. The Lake District Lodge Holidays Owner Relations Team. Property Owner

  Reviewed by Adele4.4★May 2023

• "The lodge was brilliant!"

  Really clean, matched description perfectly, had everything we needed. We had a fabulous stay here and would definitely come back and recommend!!

  Thank you for your feedback. We are so pleased to see that you had an enjoyable stay. We hope to welcome you back again. The Lake District Lodge Holidays Owner Relations Team. Property Owner

  Reviewed by Alison5.0★May 2023

• "Thoroughly enjoyed our stay at this gorgeous lodge."

  Reviewed by Helen5.0★May 2023

• "This is the 5th time we've stayed at Ridgeway and it is definitely a home from home."

  We will certainly be back again.

  Thank you for your kind feedback. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back again. Property Owner

  Reviewed by Martin5.0★Feb 2023

• "Lovely time away for new year."

  Clean and perfect. Everything we needed.

  Thank you for your feedback. We are glad to hear that you enjoyed your Festive break at Ridgway. We hope to welcome you back again. Property Owner

  Reviewed by Cassie5.0★Dec 2022

• "Paintwork could do with refreshing ( white walls )decking area and rails ..."

  Paintwork could do with refreshing ( white walls )decking area and rails surrounding need refreshing also ,otherwise lodge was nice and spacious ,hot tub was fab ,really enjoyed our stay ,we would return to this lodge x

  Thank you for your feedback. We are glad to hear that you enjoyed your stay at at Ridgway. We will ask our Maintenance team to look at the decking. We hope to welcome you back again soon. Property Owner

  Reviewed by Lynda4.7★Aug 2022

• "Lovely lodge which is well located in a beautiful area and well established site."

  The lodge had everything you need for a fab holiday and was comfortable. Little home away from home. Hot tub is a massive bonus. Internet is minimal but nice to get away from electronics and relax for a week.

  Thank you for your feedback. We are glad to hear that you enjoyed your stay in Ridgway. The WIFI is complimentary and provided by the park,. We look forward to welcoming you back again. Property Owner

  Reviewed by Victoria4.7★Jul 2022

• "The property was lovely."

  We did have a couple of issues, but these were dealt with quickly by Sykes very satisfactory. We would be happy to stay there again.

  Many thanks for your valued feedback, we very much appreciate you taking the time to complete and submit this to us. We are delighted to hear that you were happy with your accommodation and that we were able to rectify the issues you experienced satisfactorily. We would love to welcome you back and hope that you will visit again in the future. Property Owner

  Reviewed by Janet4.4★May 2022

• "A lovely lodge."

  Well appointed, clean and tidy. The hot tub was a lovely temperature and really well maintained. Just want to stress that the wifi is incredibly poor. This is no fault of the lodge and they're clear they have no responsibility for this but be aware if this is something you would require when booking. When the complimentary wifi popped up which was rarely the connection was non existent. Again no criticism to the owners just a heads up. The restaurant on site was incredibly busy. Fine if you're family wanting a contained space where kids could run around but not great if you're an older party. Food was average.

  Thank you for your feedback and we are pleased to hear you had a wonderful stay. The WIFI is a complimentary service provided by the holiday park (Parkdean Resorts) which is only suitable for page browsing and sending emails. Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to. We have brought the issue of the reliability of this service to the attention of the Park Management who are looking into this further., however, the reliability of service is outside of our control and do hope this doesn't deter you from booking in the future. Property Owner

  Reviewed by Amy3.8★Apr 2022

• "We chose this property predominantly for the hot tub and the location on a small holiday park right on Lake Windermere."

  The lodge was well cared for, and well stocked decorated and did not disappoint. We also really enjoyed the free membership of the local private healthclub, as the on-site pool was too busy to lane swim during half term. Didn't use the on-site restaurant so can't comment on that. The only hitch was with the heating which Sykes resolved within the hour by sending an engineer.

  Thank you for your valued feedback. We are pleased to note that you enkoyed your stay and the heating issue was solved quickly. We hope we can welcome you back to The English Lake District. Property Owner

  Reviewed by Elizabeth5.0★Feb 2022

• "Our stay was great thank you!"

  We did have an issue with one of the trees falling on our way and smashing the back window through however understand this is out of your control. I have left a pair of slippers in one of the draws in the master bedroom, would it be possible to have them posted to me? Thanks so much, Lisa :)

  Thank you for your valued feedback. It was very bad weather during your stay but as you thought this is out of our control. We apologies for any inconvenience caused. I have passed the matter of the slippers to our housekeeping manager to look into. I look forward to being able to welcome you back with better weather. Property Owner

  Reviewed by Lisa4.4★Nov 2021

• "We stayed here for a weekend and had a lovely time."

  The lodge was clean, comfortable and had everything we needed. The hot tub was checked daily and the site is well maintained. Our children used the swimming pool and we found the facilities clean and staff helpful and friendly. We would definitely return.

  Reviewed by Kelly5.0★Nov 2021

• "Great location ot tub lovely hoover didnt work stiff brush for the leaves ..."

  Great location ot tub lovely hoover didnt work stiff brush for the leaves needed in autumn wifi non existent other than that was a lovely break

  Thank you for your comments, Mr Farrell. We are delighted to hear you had a lovely break at Ridgway Lodge. That said noting the hoover is not working, we shall get this checked. We shall also advise the park of your comments about the complimentary park Wi-Fi – Thank you for letting us know and please accept our apologies for any inconvenience caused. We are pleased that you otherwise enjoyed your stay and we hope to welcome you again in the near future. Property Owner

  Reviewed by Glenn4.7★Oct 2021

• "The lodge could do with a lick of paint as lots of marks all round the ..."

  The lodge could do with a lick of paint as lots of marks all round the lodge Signs of mould in the en-suite bathroom Nobody came throughout our stay to check on the hot tub We had a problem with the electrics, which when reported was sorted out very quickly, (within 2 hours) The lodge was very well equipped with every thing you needed in the kitchen, more serving bowls would be good Overall a good holiday and would certainly stay in this lodge again

  Thank you for the review, Mrs Simpson. We are delighted to hear you enjoyed your stay despite an issue with the electrics. Thank you for letting us know. We shall also follow up on your further comment. On that note, please accept our apologies and we are pleased that you otherwise had a good holiday and would return for another. Property Owner

  Reviewed by Julie3.8★Oct 2021

• "Overall a lovely lodge with a very spacious kitchen living area, plenty of space for 4+ people."

  The site is in a great location with onsite amenities. My only criticisms of the lodge would be; - there was a very strong smell of damp coming from the drawers in the main bedroom underneath the window which we didn’t use but plenty of other storage cupboards to use - the mattress in the main bedroom needs to be replaced, you can feel the springs. - Cleanliness on the floor between bed and side cabinets needs looking at (thick dust) - General up keep of the en-suite (mould in places) Other than the points above, the lodge would have been perfect.

  Thank you for your feedback and we are pleased to hear you enjoyed your stay. Noting your comments, we can tell you that since your stay the mattresses have been replaced. Your further comments are also being looked into. Thank you for bringing these matters to our attention and please accept our apologies for any inconvenience caused. On that note we are pleased that you otherwise enjoyed staying at Ridgway and we hope to welcome you again soon. Property Owner

  Reviewed by Laura3.1★Oct 2021

• "The lodge was lovely, spacious and clean!"

  The beds were comfy and we enjoyed the hot tub. Our only issues were that the speakers did not work, there was no wifi (it was advertised as having it) and no internet signal so it was hard to contact home.

  Thank you for your feedback, we are pleased to hear you enjoyed the lodge. We are sorry a few things were not quite right for you. The WiFi is complimentary and provided by the park, it is advertised as this on the website. Please accept our apologies for the inconvenience caused. We do hope you will return and visit the lodge again. Property Owner

  Reviewed by Hannah5.0★Sep 2021

• "Really nice cabin with hot tub set in a quiet location of the park."

  Nice bit of decking to enjoy a drink in when the sun is out. Cabin had everything we needed. The only negative thing which I can comment on is the drawers and cupboard next to the window in the master bedroom smelled a bit damp. We didn't put any of our belongings in these cupboards but still plenty of drawer and cupboard space within the rooms. I would defo visit again.

  Thank you for the review. Whilst delighted you enjoyed your stay and would definitely stay again, we note your comments about the drawers and we will ask our maintenance team to check. Thank you for bringing this to our attention. Despite this matter, we are so pleased you had an enjoyable time in the Lakes. Property Owner

  Reviewed by Katherine5.0★Sep 2021

• "I have stayed in this lodge 3 times now since 2017."

  On the whole an excellent lodge. Some signs of being well used but it is to be expected. However, the mattress on the double bed is a joke. It is in urgent need of replacing to a decent mattress. If that had been okay it would have been 10 across the board.

  Thank you for your feedback, we are delighted you enjoyed another stay in Ridgway Lodge. Nothing your comment on the mattress, this will be checked. We often find comfort to be a personal preference but it will be something we will keep an eye on. We do hope you will return for another stay with us soon. Property Owner

  Reviewed by Sharon4.7★Sep 2021

• "The lodge itself was clean and well equipped though a little shabby."

  There were marks on the walls, the mattress in the double bedroom was old/lumpy, some of the chairs and cushions needed replacing. Also the en-suite shower was blocked and couldn’t be used. Process of arranging for a new toaster to be delivered was surprisingly difficult. Though it was delivered quickly, in the end!

  Thank you for the review and to let us know of your lodge experience. We are sorry to hear a number of things were not quite to your satisfaction. We shall follow up on all you have said and address accordingly. Thank you for letting us know and please accept our apologies for any inconvenience caused. We do hope that you otherwise had an enjoyable stay and will perhaps return for another in the near future. Property Owner

  Reviewed by Louise3.4★Sep 2021

• "Lovely lodge and great location."

  However, the mattresses in the double and one of the twin rooms were very uncomfortable, they are old and sink straight to the base of the bed when you sit on- they need replacing. The WiFi doesn't reach this lodge and depending on your mobile network there is limited phone signal, it would benefit from a seperate router. We ate in the restaurant on the first night and waited 40mins for drinks and over 1hour for food, understandably they were busy but it was a disappointing meal.

  Thank you for your feedback. We are pleased to hear you enjoyed your stay. Nothing your comments, thank you and we will keep an eye on the mattresses. We do often find comfort is a personal preference. The WiFi is complimentary and provided by the park, this is completely outside of our control. We shall bring your comments on the service you received in the restaurant to the attention of the park management, please accept our apologies for the inconvenience caused. That said, we do hope you will return. Property Owner

  Reviewed by Ciara3.4★Sep 2021

• "Overall we had a really lovely stay at Ridgeway Lodge."

  There were only very minor things that need attention, the rail leading up to the lodge from the ramp needs to be secured as this appeared loose and the seal of the shower screen in the main bathroom needs replacing. I do agree with others about the lack of utensils in the kitchen eg mixing bowl, jug, whisk and would benefit from some more cereal bowls. The freezer needs defrosting. The beds were comfortable and the surroundings were lovely. My son most definitely enjoyed the hot tub!

  Thank you for your feedback, we are pleased to hear you had a lovely time. Thank you for bringing some things to our attention, these will be looked into. We are glad you enjoyed the hot tub, it is a lovely added bonus! We look forward to welcoming you back. Property Owner

  Reviewed by Claire3.8★Aug 2021

• "Would have been nice to have more serving dishes salad bowls etc and a clothes ..."

  Would have been nice to have more serving dishes salad bowls etc and a clothes maiden Also hoover was useless But a comfortable clean cabin

  Thank you for your feedback and for your recommendations. These have been passed to our Housekeeping Manager and the owner is also aware. It would be our pleasure to welcome you back. Property Owner

  Reviewed by Pamela3.8★Aug 2021

• "Don’t know where to start on arrival had to get someone to the lodge because of damage and cleanliness very poor."

  Pans old and rusty, decking green and filthy, railings I need of painting and some held together with cable ties, curtains didn’t fit, dirty kitchen floor, units and front of oven needed cleaning, mould in bathrooms shower head mouldy, lamp in bedroom rusty and not working, lights coming away from ceiling, trip switch box cover smashed off outside furniture old, outside table had a hole in it so they have took the glass off painted it then glued the glass back on to hide the hole , around the hot tub was filthy, fridge inside the door was all smashed and the freezer was all frozen up so struggled to get the drawers out and when I did found stuff from last occupant or maybe been there longer I will be making a formal complaint

  Thank you for your feedback and we are sorry to hear you are unhappy with your stay at Ridgway. Thank you for making us aware of these issues and we are sorry the lodge was not perfect for you on your arrival. Our maintenance team and cleaning team did visit the lodge after you had advised us of these issues and tried to resolve them for you but you did ask for our cleaning team to not put these things right and we are sorry you felt the need to do this. We have passed your comments to the independent housekeeper and we will be keeping a closer eye on the lodge to ensure this does not happen again. Property Owner

  Reviewed by Susan2.5★Jul 2021

• "Great holiday once again great lodge lots of space only couple things six of us ..."

  Great holiday once again great lodge lots of space only couple things six of us stayed hottub only able to get 3/4 people in otherwise another great stay

  Thank you for the review. Whilst delighted to hear you had another enjoyable stay we are sorry that you were not able to all fit in the tub at the same time. We shall raise this with the owner and advise that they take this on board when the time comes to replace the tub. Thank you for making us aware and to let us know you otherwise had a great stay at Ridgway Lodge. We hope to welcome you again soon. Property Owner

  Reviewed by Paul4.7★Jun 2021

• "This was our third time staying at White Cross Bay, as always the site was outstanding."

  Unfortunately the same could not be said for the lodge. The hard surfaces such as sinks and toilets and hot tub (admittedly the best part of the lodge) were clean, however the bedding was stained and the pillows and mattresses were so worn they were extremely uncomfortable. There was a lot of mould in the bathroom and the flooring was mushy in places, the living room carpet needed a good Hoover and there were cobwebs and dead spiders in the corner of the main bedroom. The kitchen was well equipped for self catering however some utensils such as tin opener were broken so could not be used. Overall the lodge is in much need of some general maintenance, and a very good clean! It seems a harsh review but in comparison to the other lodges, we were disappointed. This won’t put us off returning to the park or the Lake District but we wouldn't return to this particular lodge.

  Thank you for your feedback. We are sorry to hear the cleanliness was not up to standard for your visit. This is most unusual for Ridgway Lodge and we can only send our apologies. It is a shame you did not make us aware of this on your arrival and we would have returned to put this right for you. Having said that, it is wonderful to hear you enjoyed your time in the Lake District and we hope you will return. Property Owner

  Reviewed by Rachel2.8★Jun 2021

• "We have stayed at White Cross Bay numerous times but this is the first time in this lodge and we would definitely book it again."

  A really spacious, well equipped lodge in a lovely area of the park with a short walk to the lake and the club house. The bedrooms were all spacious with lots of storage space and the lodge was really well set out. We travelled on the first bank holiday weekend in May and we were lucky with the weather and the sun was on the decking area for most of the day. We travelled while the restrictions were still in place for pubs and restaurants but that didn't spoil our holiday as there was space to eat and drink outside of the club house and we ventured out most days. If i had to find one negative with the lodge it would be that the hot tub is more suited to four people so for a lodge which sleeps six it's a little small but was not a big deal at all.

  Reviewed by Lyndsey4.4★Apr 2021

• "Third stay at White Cross Bay - have stayed at different lodges each time."

  This was a well laid out lodge, comfortable. Christmas decorations were a lovely touch. Only minor issues were too many hand towels and not enough bath/shower towels. Also felt bedding needed replacing. The hot tub didn What did you enjoy most about your stay? Love the site and being in Bowness What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Visit into Bowness

  Thank you, Matthew, for your review. Although we note you had a couple of minor issues, we are so pleased that you otherwise had a lovely stay. We will of course look into the issues raised and also advise the cleaning company of your comments. Thank you ? and we apologise for any inconvenience these may have caused. Noting the hot tub was not at temperature for when you arrived, on a changeover day the tubs are emptied, cleaned, and refilled which can take some time. We are delighted that by morning it was ready, and you made good use of it. Ridgway Lodge is a delightful place to stay and White Cross Bay is a great location. We look forward to you visiting the park for a fourth time very soon. Property Owner

  Miss Danielle PhillipDec 2020

• "The lodge was really clean and slightly larger than expected."

  It What did you enjoy most about your stay? Location. The family really enjoys being out and about. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Windermere had plenty for the family. Personally I like the cycle routes around the lakes.

  Mr Ian UrwinNov 2020

• "We had a lovely week away relaxing and taking time out from all the covid stress."

  The lodge is beautiful, and the hot tub was superb. We were lucky with the weather weather and had BBQ on the lovely decking. Just what we all needed thankyou What did you enjoy most about your stay? Comfortable lodge and hottub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole

  Mrs Pauline JonesNov 2020

• "Much needed getaway turned out to be everything we could have asked for."

  Stayed at whitecross bay on numerous occasions and as always it was a pleasure. Service on site was excellent as always, staff very helpful in a time where things are so uncertain. Wifi and phone signal not great around the park making ordering food/drinks etc using the app quite difficult however staff were always willing to help. Ridgeway Lodge was brilliantly furnished, clean and comfortable. Hot tub was excellent addition What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole visitor centre

  Mr Dale BurrellOct 2020

• "I Absolutely love White Cross Bay, I always book my stay through Lakedistrict lodge holidays fab company."

  I have stayed at Ridgeway three times it's a beautiful Lodge very spacious very modern & very clean. My only criticism is the hot tub which is fab wouldn't fit six people in I do think this needs to he upgraded. What did you enjoy most about your stay? The sheer loveliness of being in the lakes. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Definitely walk into Windermere & visit the little ice cream shop before walking down to Bowness & the lake.

  Mrs Jean ChristopherSep 2020

• "Ridgway Lodge was a perfect base for us to explore the Lake District with a wide range of activities within close proximity."

  Our group of teenagers, adults & grandparents did activities at Brockhole on Windermere, Rookin House Farm and Ambleside. We also enjoyed Abseiling at Hodge Close Quarry and Ghyll Scrambling at Stickle Ghyll booked through Lakeland Ascents. It rained most days but that didn't spoil the fun and the hot tub was great for relaxing after a day of activities. Ridgway Lodge was well equipped for a self catering holiday with a good sized fridge and freezer so we only really had to shop once for the whole week (we booked a click and collect Morrisons order from Kendal which worked well for us). Thank you :-) What did you enjoy most about your stay? The spacious lodge giving us a great base to enjoy activities in the Lake District What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Ghyll Scrambling with Lakeland Ascents

  Mr David JenkinsonAug 2020

• "We enjoyed a great weekend away for my daughters 30th birthday."

  We were kept informed right from booking to aftercare. The lodge and hot tub were enjoyed by all. Very clean and finishing touches like a birthday card, cant believe they remembered from my first communication. I would definitely recommend and will most certainly use again, god willing. Thank you What did you enjoy most about your stay? Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The lodge and hot tub

  Thank you for the excellent review and ratings, Janet. We are so pleased to hear you had a great weekend away for your daughters 30th. Ridgway is a super place to stay. With three bedrooms, a spacious living area, super equipped kitchen, and a hot tub! Perfect. We are delighted everything was just right for you and we hope to welcome you all again soon. Property Owner

  Mrs Janet DavisMar 2020

• "We liked staying at ridgway even though it rained all week."

  We took board games and dvds for the evening What did you enjoy most about your stay? Location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockholes

  Thank you for writing a review of your recent stay at Ridgway. We were pleased to hear you enjoyed your stay and days out despite the wet weather. Thank you for letting us know about a few minor things you found at the lodge and these have all been addressed. One of the chairs you said was broken only had a loose leg which simply needed turning to tighten. It is unusual to get any comments about the cleanliness and we have spoken with the cleaners who prepare the lodge. Ridgway is a lovely spacious and very popular lodge enjoyed by all guests who stay there. Not forgetting the outside hot tub in which to relax! Property Owner

  Mrs Chantelle WilliamsFeb 2020

• "Really impressed with this lodge."

  Great facilities, Brilliant location and really clean! We usually stay at center parcs during Autumn but the kids wanted a change - they enjoyed this more! Super value for money. We'll definitely stay here again! What did you enjoy most about your stay? Location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockholes

  Mrs Kimberley WhartonNov 2019

• "One of the best places in UK it was soo relaxing the lodge itself is soo cosy, everything was really easy to use when I arrived it was immaculate and tidy."

  What did you enjoy most about your stay? Hot tub, cosy lodge, boat hire What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Sight seeing by boat

  Miss Shamima KhanamNov 2019

• "This was my first trip to LD with my friends and family and we loved it."

  Location, friendliness, cleanliness it was all perfect. 5 stars! What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Steam train

  Mr Shahid TufailOct 2019

• "Enjoyed our stay here, the lodge was well equipped and furnished to a high standard, the site White Cross Bay is very nice, with activities for the kids in School holidays."

  White cross bay is in a good location near to Windermere as well as Ambleside. Overall we had a lovely three night break. What did you enjoy most about your stay? Relaxing What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The boat to and from Windermere/ Ambleside

  Thank you for your excellent review and ratings Ann, we are delighted you enjoyed your stay in this fantastic lodge. Ridgway is a wonderfully modern and fully equipped three-bedroom lodge with a lovely interior. Include the hot tub and you have the perfect retreat! We look forward to welcoming you back in the future for another stay. Property Owner

  Mrs Ann CardleSep 2019

• "Our stay at Ridgway lodge was for a big family of 6, there was plenty of room for us all."

  Although the weather wasn What did you enjoy most about your stay? Location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Cycle to Windermere

  Miss Susan BlanchAug 2019

• "Booked lodge for 1 week for my family and had an amazing time lodge was just perfect hot tub was just what we needed What did you enjoy most about your stay?"

  Peace and quietness What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Windermere is stunning

  Mrs Rosalind MccaffertyJul 2019

• "We stayed here for a long weekend and had a fab time."

  The kids loved the added bonus of the hot tub! The lodge was very modern, clean and well equipped with everything you could possibly need, just like a home from home. If I had to pick out a negative then the lodges are quite close together but this wouldn't put us off staying again, so much so we are looking at going next year. Thanks Lake District Lodge Holidays! What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Shopping and lunch in Windermere

  Mrs Arlene YoungJul 2019

• "Visited this lodge in June 19 with a group of friends."

  The lodge is well presented, modern and clean. The living area has 2 large sofas and a small chair which is comfortable. The kitchen area is particularly large for a lodge, with a good sized fridge freezer for all your supplies. The bedrooms are very nicely decorated with plenty of storage space. The single bed mattresses felt a little saggy, however this didn't prevent a good nights sleep. Both bathrooms very nice, however the bath towels were on the small side. The hot tub was lovely and hot, and is a great asset. We didn't think it was as big as previous hot tubs we had been in, however it seated 3 comfortably. We didn't get to try out the outside seating area due to the weather, however it looked decent. lodge is located in a quiet area of the park, a short walk away from the Club House, where there is a variety of entertainment and a restaurant. The entertainment is ok if you're having a few drinks, however whilst dining on the Sunday night, at approximately 7pm the entertainment started blasting out of the speakers just behind us which made a normal conversation impossible. Overall, a good stay at Ridgway lodge. What did you enjoy most about your stay? The hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Trip to Ambleside

  Thank you for your great review Amanda, we are delighted to hear you all had a lovely stay. We have taken on board your comments regarding the mattresses, we do find comfort to be a personal preference but we have passed your comments to the lodge owners for their consideration. We are sorry the entertainment was too loud for you, the entertainment is provided by the park and although this is something outside of our control please accept our apologies for any inconvenience caused. Ridgway is a very popular three-bedroom lodge fully equipped with everything you need to fully enjoy your stay. Decorated to a high standard and with a hot tub to relax in at the end of the day, we can see why it is a favourite. We hope to welcome you back for another stay soon. Property Owner

  Miss Amanda RowellJul 2019

• "Had a lovely weekend in this lovely lodge."

  Located in a fantastic area with near to Windermere and Ambleside. The hot tub was really good for relaxing. What did you enjoy most about your stay? Beautiful lodge in a lovely location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Day out in Windermere

  Miss Victoria LomasApr 2019

• "We really enjoyed our stay at ridgeway lodge!"

  Well equipped, spacious and modern. The highlight was having the use of the hot tub. The only downside for us was that there was no real privacy around the hot tub, maybe some low level screening would help with this ... at least when you What did you enjoy most about your stay? Hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Bowness On Windermere ... beautiful village.

  Thank you for your comments Jackie, we are pleased to hear you enjoyed your short break at Ridgway Lodge. This is a beautifully presented modern lodge in a quiet area of the park, perfect for unwinding and relaxing after a busy day either exploring the area or hiking up a fell, indeed the hot tub is the perfect place to relax. We note your suggestion for a low lever screen around the hot tub and we will pass this onto the lodge owners for their consideration, we apologise for any inconvenience caused. It would be a pleasure to welcome you back in the future. Property Owner

  Mrs Jackie CampbellApr 2019

• "Fantastic holiday, nice walks."

  Everything was perfect nice and clean. Can What did you enjoy most about your stay? Location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walking

  Mr Imrich MilickyMar 2019

• "Had a brilliant stay here last weekend!"

  The lodge was beautifully maintained and comfortable. The lodge isn What did you enjoy most about your stay? The hot tub and how peaceful the site was. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A stroll into Ambleside for food and drinks

  Mrs Emma PriceDec 2018

• "Had an excellent time and stay at the lodge."

  It was very spacious and met all our needs. Would stay again. What did you enjoy most about your stay? Lodge, location and things to do. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Tree tops trek was brilliant fun for a family day event, although a little expensive.

  Thank you for the great comments, Sharon and it is pleasing to hear you had an excellent time and stay. Ridgway Lodge is a fabulous place to relax and unwind or as a base to explore the Lakes. We are delighted to hear you would stay again and we look to welcoming you in the near future. Property Owner

  Mrs Sharon CarrNov 2018

• "Myself and my friends recently visited the lodge."

  We had a fabulous weekend and really enjoyed relaxing in the hot tub. The lodge was beautifully clean and very modern. A short walk (40mins) into Windermere with lots to do! Thanks for a great weekend :) What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Pubs in Bowness

  Miss Charlotte BirchOct 2018

• "The lodge provided excellent accommodation for 4 adults."

  All the facilities were of a high standard and having the beds made on arrival was great. The hot tub was fantastic. We were out a lot so did not use any of the facilities onsite but Windermere and Ambleside offer lots of lovely places to eat and relax. The details provided before our stay were comprehensive so no issues with directions, access etc. Offer of early check in and a later checkout would have been useful. The site itself was spotlessly cleaned and beautifully maintained. We would not hesitate in returning in the future. What did you enjoy most about your stay? Access to beautiful countryside for walks What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trip from Ambleside

  Mrs Sheila Finnigan-jonesSep 2018

• "Had a great long weekend at Ridgeway Lodge."

  It was very clean, modern and spacious and the hot tub added a bit of luxury. Definitely well worth the money. What did you enjoy most about your stay? The size of the property and the hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Going into Windermere. Plenty to see and do there.

  Thank you for the great review, Wendy. We are delighted to read your comments and to hear you enjoyed your stay. Ridgway Lodge is modern and very spacious, and in a beautiful location for an unforgettable holiday in the Lake District. It will be a pleasure to welcome you again in the near future. Property Owner

  Mrs Wendy HarrisonSep 2018

• "Modern and spacious lodge ."

  Well equipped. We holidayed as a family ( 4 adults, 2 teenagers and a toddler) and there was plenty of room for all of us. The travel cot that was provided in the lodge fit well in the larger twin bedroom. It was great to have the en suite too with all of us .The area it What did you enjoy most about your stay? The beautiful scenery What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Climb Orrest Head above Windermere for breathtaking views

  Mrs Briony KellegherAug 2018

• "Lodge was lovely and had everything we needed and hot tub was nice to get into after exploring all day What did you enjoy most about your stay?"

  Sitting in hot tub at night when the camp was so quiet What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole tree top trek

  Mr Steven OakleyAug 2018

• "Great value for money in a stunning location."

  The lodge was in excellent condition and we will definitely be staying there again! What did you enjoy most about your stay? The area What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake Windemere

  Miss Emma CoghlanJul 2018

• "We stayed in this modern lodge for 5 nights with three elderly relatives."

  The lodge was perfect. There was parking spaces for two cars, a ramp for easy access, a large living room and kitchen / dinning area, there was two nice bedrooms with two single beds in each and a modern clean bathroom. Our double bedroom also had a great en-suite with a walk-in shower. Everything was in great condition. We loved the decking area and thanks to some marvellous weather we spent many hours sitting outside enjoying the sun and relaxing in the hot tub. A maitenance person checked the hot tub each day and it was in very good condition. The living room had comfortable leather sofas and a good quality wide screen television. The only minor issue was we struggled to get much of a WiFi signal. Whitecross Bay is very attractive, with lots of trees. We also visited the restaurant and bar which were very convinient and served decent food. We would definitely come back. What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Ambleside

  Mr Stephen HillJul 2018

• "We had an excellent weekend at ridgeway lodge, everything was so perfect except for th cleanliness of the lodge, the chairs had never been moved, there were bits of rubbish underneath all of them."

  I phoned the office who took details of my complaint so hopefully this won What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole

  Thank you for the review, Kath. We note all you have said and whilst delighted to hear you had an excellent weekend we apologise that the lodge was not quite as clean as expected. As you kindly brought this to our attention during your stay we have spoken with the cleaning company so as to ensure something similar will not happen in future. Furthermore, the lodge (and cleaning company) are being closely monitored. Ridgway Lodge is modern, spacious and well equipped, complete with hot tub - which we are happy to hear you found most enjoyable. Property Owner

  Mrs Kath MillerJun 2018

• "This was my first time in a log cabin after a not very good caravan experience we was very surprised it was very clean and lovely for the kids to play but the adults to relax knowing the kids were safe to play the standards were very high ."

  We have been recommending this place and 100 percent be returning the only downfall was there was no cot bedding for the travel cot but least I no for next time What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat rides

  Thank you for the review, Natasha. We are delighted to hear you had a positive experience whilst staying at Ridgway Lodge. A three-bedroom holiday lodge with its own hot tub and large spacious terrace, it really is a wonderful place to relax and unwind. We note your suggestion for cot bedding to be included and whilst we do remind guests to bring along their own we will certainly pass on your suggestion to the lodge owners and we apologise for any inconvenience caused. We are so pleased that you will be returning for another stay and thank you for recommending the lodge to others. Property Owner

  Mr Sam BrewerMay 2018

• "Our 2nd visit to the park."

  The park itself is fine. However our lodge was poor. When we arrived the kitchen utensils in the upright pot were covered in grease. As if someone had sprayed them all in frylight and left them. The smell when we walked in was of staled breakfast. We had to ask a member of staff for air spray as well as bin bags which were also not left. There was a skrew loose on the dishwasher which meant we couldnt shut the door. We had to fix that too. The hot tub also had a scummy film on it which according to the hot tub engineers, is from the chemicals. Im not convinced. Finally on departure, when we were checking everything and making sure we hadnt left anything behind, we came across someone elses dirty trousers and knickers shoved at the back of a cupboard!!! We would have reported this earlier, but could put up with the smaller issues, if we had have come across the underwear issues earlier we would have done. What did you enjoy most about your stay? The location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Beatrix potter

  Thank you for your review, Chris. We note your disappointment and can only apologise the lodge was not to your satisfaction. The lodge should have been cleaned and presented to the high standard that you are entitled to expect and it appears on this occasion this did not happen. We have spoken at length with the cleaning company responsible and although we are satisfied it was a one off we will be monitoring the lodge more closely in future. Whilst we note your reason for not making us aware at the time this meant we were not able to put things right for you and therefore we can only apologise for the issues you encountered. With regard to the hot tub, please be assured the health and safety of our guests is priority. We can confirm the hot tub was serviced on the day of your arrival and maintained (daily) to current industry standards by an independent contractor. Thank you for bringing these matters to our attention and whilst it is disappointing to hear when things go wrong we are confident that should you choose to return your next stay will be a very enjoyable experience. Ridgway Lodge is in a stunning location for those looking for a relaxing break in the Lakes, and the hot tub is superb. Property Owner

  Mr Chris NewmanApr 2018

• "Ridgway was absolutely everything we could have wanted for our relaxing weekend away with our family."

  Although the weather was very mixed the beautiful lodge gave us all we could have asked for and more to enjoy a special few days away with our 18 and 22 year old for a fab family catch up. The facilities and comfort were second to none. The cooking facilities were perfect for family meals followed by tv viewing , music and board games or a dip in the hot tub. Very relaxing and would love to return. What did you enjoy most about your stay? The lodge facilities and walks to the marina What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk to Brockhole and board the cruiser on lake Windermere

  Mrs Marie HannApr 2018

• "We had a weekend break for my mums 70th birthday."

  All six of us had a great stay.Enjoyed the hot tub and the lodge.The sun even came out on the Sunday.Highly recommended.Thanks. What did you enjoy most about your stay? The lodge and a walk into Windermere What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole for the children

  Thank you for your kind comments, Tim and to let us know you had a great stay. We are delighted you chose this beautifully presented lodge to celebrate your mothers birthday. Spacious, modern and with three bedrooms plus a hot tub. What more can we say! We are so pleased you all enjoyed your stay and thank you for highly recommending the lodge to others. We look forward to welcoming you again, perhaps for another birthday celebration? Property Owner

  Mr Tim SmithMar 2018

• "We had a fantastic stay at Ridgeway Lodge."

  There was a problem with the toilet seat when arrived but it sorted out straight away. Lodge is spacious, comfortable, clean, furnishings were very good standard and there's everything that you need inside. Hot tub was great, loved every minute of it. Are only problem was the onsite pool. They operate a booking process but there were too many people booked in and not enough changing room space. The pool was freezing cold also, myself and youngest only spent 10 minutes in it when we'd booked for 45 minutes. All in all the lodge it's self was perfect and I would highly recommend it to anyone. What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake crusie

  Mrs Shreen YoungFeb 2018

• "Just want to say we had another fantastic stay with Lake District Lodge Holidays at Ridgway Lodge."

  Everything was perfect, the hot tub, the location of the lodge which made our New Years stay perfect. Can't wait to go back again in May!! What did you enjoy most about your stay? Hot Tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Deer spotting on the park

  Mr Martin DixonJan 2018

• "The outdoor lights around the hot tub and entrance to Ridgeway Lodge were very welcoming."

  We were all very impressed with the size of the accommodation and attention to detail. The Lodge was clean and tidy and of good standard. We made full use of the hot tub during our stay, listening to the owls under a clear, dark sky is such a pleasant way to relax in the evenings. There were few other guests on the Park when we stayed as it was nearing the end of their season, however, this allowed us to wander around with ease. We didn What did you enjoy most about your stay? Being with the family What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trips on Lake Windermere

  Thank you for leaving a review, Kathryn and we are so pleased to hear you enjoyed your stay at Ridgway Lodge. Indeed, very welcoming and the perfect place to relax and unwind after days out exploring the Lakes. The lodge is modern, spacious and fully equipped for a comfortable stay, and add in the hot tub and magnificent views for an idyllic break in the Lakes. Perhaps we will welcome you again in the near future? Property Owner

  Mrs Kathryn PhilpottJan 2018

• "Brillaint had a little accident with the bench collapsing on the kids but other then that brillaint stay What did you enjoy most about your stay?"

  Comfort ,area What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat rides

  Miss Natalie WanleyNov 2017

• "We stayed here with my parents to celebrate a Golden Wedding Anniversary."

  We wanted a nice lodge we could chill out in and relax as a family, in between trips into the local villages in the Lakes. The lodge is exactly as in the pictures, only better! It is very clean and has a good stock of cutlery and everything you need for a short break. We didn't get chance to use the seating area outside due to the weather but there were chairs and tables outside which looked comfy. The only hitch we encountered was having no electricity on our last day - which meant we could not cook breakfast or have showers. We called customer service at the lodge site but they said it was an electricity issue outside the park - we were not informed how long the issue would be for - no one seemed to know - this meant we left the lodge earlier than perhaps planned - however, it was an issue outside of the park. Otherwise a lovely stay and we would stay again in this lodge when we are back in the lakes. What did you enjoy most about your stay? Having everything we needed in the lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? walk around windermere and a boat trip on the lake

  Mrs Selwa ElroubySep 2017

• "The lodge was lovely and modern the hot tub was lovely however we did not find the full instructions or for the integral entertainment system."

  But this did not spoil our enjoyment of the hoilday. What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Any of the boat trips or waterfalls or the mountain goat trips

  Thank you for your review, Veronica. We were pleased to hear you enjoyed your stay, and indeed the hot tub is most enjoyable and very rewarding after a day out exploring. We were sorry to hear there were no instructions for the entertainment system and although we appreciate this did not impact on your stay we will arrange for a copy of these to be put in the lodge ? thank you making us aware. Ridgeway is an excellent choice for those looking for luxury self-catering accommodation in the Lakes. A modern and spacious three bedroom lodge with the addition of a hot tub, how much better can it get? Property Owner

  Mrs Veronica SykesAug 2017

• "A group of us stayed at Ridgeway Lodge Friday to Monday."

  The lodge was well equipped and had everything needed for an enjoyable stay, the hot tub was an added bonus. The park is lovely and clean and a good central location for exploring the surrounding lakes. What did you enjoy most about your stay? Relaxing chilled out time. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The steamer on Lake Windermere

  Mrs Susan SerjentJul 2017

• "Stayed at ridgeway lodge for 7 nights with my family and my sisters family."

  Loved whitecross bay, loved the location of the lodge and enjoyed the use of the hot tub. The lodge is large with all the home comforts and was well equipped to cook every night for the family. There are a few things that are now looking a little tired - the bathrooms have damp and need redecorating, the sun lounger chairs were rusty and could have a better kettle and toaster. I would definitely stay here again and would definitely recommend Lake District lodges . What did you enjoy most about your stay? The use of the swimming pool What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The Mortal Man for lunch - great food beautiful views

  Thank you for reviewing your stay at Ridgway Lodge, Claire. We were pleased to hear you had an enjoyable holiday with the family, the lodge is ideal for accommodating two families. We note your comments and have also passed these on to the lodge owners for their consideration and are pleased to say they have been addressed. Thank you and we apologise for any inconvenience caused. Having said that the lodge is very modern, spacious, tastefully designed and fully equipped for a very comfortable stay. Thank you for letting us know you would happily return and very kind of you to recommend us to others. We look forward to welcoming you again in the near future. Property Owner

  Miss Claire WaltersJun 2017

• "Stayed here for the weekend with family friends."

  The lodges were lovely, very comfortable and the added benefit of the hot tub was great What did you enjoy most about your stay? Location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trip

  Mrs Anne HarrisonMay 2017

• "We booked this Lodge for a family getaway to the Lakes."

  Have stayed on this site before, and would do so again. The Lodge met our expectations and more. Great stay. What did you enjoy most about your stay? Perfect getaway. Good location. Very well kept Lodge. The hot tub was an added bonus! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lovely walks!

  Mrs Amy RutterApr 2017

• "Firstly, I would like to say what a great spot this is."

  We had a cracking weekend with the fab weather. Lovely and quiet. Love the layout of the cabin, and some of the bedrooms are spacious. We would love to return to this lodge again with our family, the amenities are perfect, and the Hot Tub was a hit. Unfortunately I do have some bad points I would like to mention. What did you enjoy most about your stay? The location and the size of the lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Close to all amenities

  Thank you for your helpful review, Sharon. We were really sorry to hear that there were a few things not quite right for you and we appreciate you letting us know. Had you contacted us at any point during your stay or through the afterstay correspondence we would have resolved these matters immediately. Having said that thank you for letting us know about the heating and we were pleased to hear this was quickly resolved soon after you arrived - admittedly the boiler can be a little fiddly and we are in the process of preparing instructions for our future guests. After inspection we have informed the housekeepers to replace the bedding, duvets and loo brush. It also appears the hoover was full, this has now been cleaned. Please accept our sincere apologies. We know these things should have been right in the first place. Your suggestion for a DVD player has been passed on to the lodge owners for their consideration as well as instructions for the speakers ? thank you. We do regularly carry out maintenance work as and when required and Ridgeway has recently been redecorated in places, although occasionally scuff marks are visible due to previous guests and we will check this. Once more thank you for bringing these things to our attention and we trust we have addressed the points raised to your satisfaction. Very kind of you to comment that you went to have an enjoyable stay and are looking to return in the near future. Ridgeway is a luxury holiday lodge with hot tub! and is very popular with families or couples. Spacious, modern and very well equipped accommodation for a relaxing holiday in the Lakes. Property Owner

  Mrs Sharon KayeApr 2017

• "This was booked as a surprise for my mum's 50th birthday."

  The walk in shower and ramp into the lodge were great for us as my mum has limited mobility. The Ridgway lodge is spacious and in excellent condition. We will be returning for a stay at the lodge. The location was brilliant and we got to go somewhere different every day. What did you enjoy most about your stay? The spacious lodge and the hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Take a trip on the boat trips on windermere lake.

  Thank you for the great review and rating the lodge so highly, Emily. We were delighted to hear you all had an enjoyable stay and good to know the lodge was suitably equipped for your mum. It is indeed very spacious and is one of our luxury 3 bedroom lodges that is superbly equipped for a relaxing and very comfortable stay. Not forgetting the hot tub ? Very inviting! We look forward to welcoming you again in the near future, perhaps for another birthday celebration? Property Owner

  Mrs Emily FrenchNov 2016

• "Fab lodge in a good location."

  Hot tub was a great and we're lucky to have nice weather to sit out on the decking, had a great time. What did you enjoy most about your stay? Time away with the girls What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Fizzy tarts Bowness

  Thank you for your kind comments and great ratings, Tracy. We were so pleased to hear you all had an enjoyable stay, and delighted you chose Ridgway Lodge for your yearly girls holiday. A luxury self-catering lodge with a hot tub! Perfect. We look forward to you returning next year? Property Owner

  Mrs Tracy LewisOct 2016

• "From arriving at the lodge to leaving we had a fabulous time."

  The lodge was better than we expected. Immaculate both inside and out. We could not believe how much space there was inside the lodge. The hot tub was perfect on an evening after a hectic day visiting local attractions. The lodge had everything inside that you would need. A lovely stroll down to the Lakeside most evenings. The nearby Zoo worth a visit with young children. The Club House was perfect for a drink on an evening. Although we didn't eat there the food did look lovely. Overall an enjoyable stay and will be visiting again. What did you enjoy most about your stay? The luxuriousness of the lodge. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The Safari Zoo was excellent, especially if you have children with you.

  Mrs Sharon PlummerSep 2016

• "White cross bay is a perfect place to stay in Windermere."

  Staff are very friendly. Services are good with pool, children's play areas and clubhouse. The lodge we stayed in was great. Plenty of space with ample seating on decking. What did you enjoy most about your stay? Nice location. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? About 10 minutes walk from white cross bay is an adventure location. Plenty of things for the kiddies to do, including big playground. Zip wire ride ( pay extra for this) also Boat rides. A lovely garden with wild flowers next to the cafe.

  Mrs Susan HutchinsonAug 2016

• "Enjoyable stay and a great location but didn't find it as well spaced out as limefitt park."

  Felt as though the lodges were on top of each other. Facilities for kids were excellent. What did you enjoy most about your stay? Hot tub was excellent on an evening What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Hiring a boat on the lake

  Thank you for your comments, David. We were pleased to hear you had an enjoyable stay at Ridgway Lodge, one of our luxury lodges that offers spacious and modern accommodation. White Cross Bay is a much larger site than Limefitt and is set in a prime location close to the lake with excellent facilities for all the family, whereas Limefitt, in comparison is a small site that offers the peace and tranquillity of the lake district countryside that is surrounded by Lakeland fells. Both sites provide their own unique experience of a holiday in the Lakes. That aside we were delighted to hear the children enjoyed using the facilities on site, very convenient, and just that little bit more relaxing knowing the children are entertained. The lodge is a popular choice for families, or couples, for the high quality accommodation and with the added pleasure of a hot tub. Property Owner

  Mr David PhilipsAug 2016

• "Had the most fantastic stay at ridgeway lodge as part of my 30th birthday celebrations!"

  Lodge is modern and spacious with a delightful hot tub!:) Excellent customer service, very helpful and quite simply a perfect lodge to stay in! Definitely returning in a few months time! Thankyou :) What did you enjoy most about your stay? The hot tub and cleanliness What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trip to lakeside

  Miss Debbie CookJul 2016

• "I came to the lodge at the start of july with my Mum sisters and friends for a chilled weekend away for my birthday."

  The lodge was absolutely beautiful, hot tub was amazing and the location was lovely only about 10 mins away from Bowness which was great. There was one tiny problem, there were a lot of ants in the kitchen on the side near the sink and we couldnt find where they were coming from. Apart from that i would 100% recommend the lodge to anyone! Thank you What did you enjoy most about your stay? The lodge was so cosey and felt like home. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Go ape, Grizedale forest

  Thank you for your positive comments and for awarding such great ratings on all aspects of your stay, Olivia. We were very sorry however to hear of the unwelcome ants that made an appearance during your stay and we offer you our sincere apologies for any inconvenience or upset caused. Further to your feedback comments we have had ant traps down and thankfully have had no sign of them since. We trust from your very kind review that they did not impact too much on your stay and you all went on to have an enjoyable weekend. The lodge is admittedly very beautiful, very tastefully designed and modernised to a high standard ? and the hot tub is the perfect way to relax, especially after a day out on Go Ape! Very kind of you to recommend this lodge, thank you. We would be delighted to have you return again for another visit in the near future. Property Owner

  Miss Olivia BolandJul 2016

• "The lodge was excellent had every facility we required."

  The location was good. Our two little grandsons had a wonderful time in the swimming pool and the parks.We would certainly book this lodge again and would highly recommend it to our friends. What did you enjoy most about your stay? Everything was perfect even the weather. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We enjoyed the Beatrix Potter museum and a trip on the steamer to Ambleside

  Mr William MackeyJun 2016

• "The location is good and the lodge was very nice."

  It was a problem with the front door of lodge but they came and fixed it. I think as l understand from them the electricity power usually cut off and it happened once when l was there and it took more than 6 hours. In general everything was wonderful and l recommend everyone to go to there. What did you enjoy most about your stay? Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The Lake:)

  Thank you for your review, Nader. Firstly, please accept our apologies for the inconvenience caused during the power cut. Due to unforeseen circumstances and something outside of our control a large geographical area had no power, although we are happy to say that it is a very rare occurrence. Very kind of you to be so patient at the time, thank you. We were also sorry to hear there was an issue with the front door, although we were glad to resolve it promptly for you. On a positive note we are delighted you went on to have a thoroughly enjoyable stay. The Lake is alive with activities and is a great day out. We recommend Brockhole for enjoying the pleasures of the Lake and it is only a short walk from the lodge. Ridgway is a great base for exploring the Lakes and is pure luxury and comes complete with a hot tub. Perfect. We are delighted to hear you will return. Property Owner

  Mr Nader AlgulitiMay 2016

• "An Immaculate, fantastic spacious lodge with all facilities, an en suite and three comfortable bedrooms."

  The hot tub was perfect too! A perfect trip!! What did you enjoy most about your stay? Relaxing comfortably and enjoying the luxuries the lodge had to offer! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A day out to Lake Windermere

  Thank you for your kind comments and such good ratings, Jessica. We are really pleased you had a perfect trip, just what we like to hear! A lovely lodge offering space and luxury, making it ideal for a family. Having the added touches of an en-suite and hot tub, what could be better! We look forward to welcoming you again soon (next time with your loyalty discount!). Property Owner

  Miss Jessica CrockettApr 2016

• "I stayed here with friends for one of our 40th Birthdays."

  (Friday - Sunday). What a beautiful Lodge. Everything we needed was available. Spotlessly Clean. Very homely. We all had a wonderful stay and will definitely return. We got a taxi into Bowness in the evening which is just 5/10 minutes away. Great Location. Highly recommend.

  Mrs Claire DickinsonMar 2016

• "Couldn't have been better."

  Clean, quiet and comfortable. Absolutely loved it. The location of the park is an excellent base to explore the Lake District. Good shops nearby in either Windermere or Ambleside. The hot tub was very relaxing too. A great place to unwind.

  Mr Brian SmithMar 2016

• "The lodge was clean and comfortable and provided excellent facilities."

  Although the weather was awful we still managed to have a pleasant and relaxing break.

  Mr Wesley CornwellMar 2016

• "Very modern, with good quality furniture all round."

  Kitchen had everything you could have needed apart from a few extra bin bags would have been nice and a proper dish cloth or two. Living area was very cosy with a nice warm fire and a fantastic size tv and really comfortable couches with more than enough room for 6. Bedrooms were quite spacious however it would have been nice to have the option to change twin rooms into doubles for couples. Bathroom and en-suite were near enough faultless apart from they both got overly steamy making everything very wet. Bigger extractor fans would be ideal. Hot tub was lovely and warm but with the lodge capacity of 6 we expected the hot tub to be able to seat 6. Overall we would rate the lodge a solid 9/10 and we really hope to escape there again within the next few months. What did you enjoy most about your stay? being able to escape from reality and enjoy a quiet weekend away What one experience (e.g attraction, walk, day out) would you recommend for our future guests? N/A

  Mr Brad MccorkellNov 2015

• "Arrived at lodge and began to unpack on inspection of twin bedroom one bed was covered in blood stains and the underneath was unmade,this was a bad start to our break and although the company sorted it in good time it left us feeling that we were staying in an unclean house."

  Wouldn't say it spoilt our weekend but having paid nearly What did you enjoy most about your stay? Being with family What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Amble side

  Thank you for your review, Jeff. We apologise that it was necessary for the cleaner to return to put things right and thank you for reporting things promptly to us so the issue could be addressed immediately . Whilst not making excuses the cleaner was very apologetic as she wasn't aware she had cut her hand. We discussed things with you at the time and you confirmed this was the only thing you were unhappy with. We are glad your weekend wasn't spoilt as Ridgway Lodge is a very comfortable, modern, spacious lodge with the addition of a new hot tub for guests to enjoy. Property Owner

  Mr Jeff OllerheadNov 2015

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