The Belfry

37 Customer Reviews

• "Reported just after arriving that the heating was not working."

  The engineer arrived quite quickly but was just a plumber and knew nothing about the new heat pump that had just been installed so he supplied some electric heaters that worked fine. A second engineer turned up two days later, fiddled with the controls and said it would work after 30 minute and left - unfortunately it still didn’t work! Hot tub was lovely but was located in a position that was overlooked by other properties and had open access (no bolt on gate) so anyone could use it while we were out. Neither of the above detracted from a lovely holiday.

  Thank you for taking the time to leave feedback. We are sorry to hear of the issue that you experienced with the heating, and that we were unable to resolve during your stay. We take all comments on board. Thank you The Lakelovers Owner Relations Team Property Owner

  Reviewed by Antony3.8★Sep 2024

• "Bathrooms need deep cleaning, both are mouldy, moreover the ensuite shower room water was not draining properly."

  Small bedroom is extra small not sure if you may consider extending it a bit if possible. Throw blanket in the living room needs washing. Otherwise the rest was excellent my family and I enjoyed our stay at the Belfry.

  Thank you for your feedback. We take all comments on board, and they will be passed on to the relevant teams. We hope that you would come back to the Lakes again. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Joyce4.1★Aug 2024

• "A wonderful property in a super location for exploring the lakes."

  After an issue with the hot water, the response and problem solving from Lakelovers was extremely quick.

  Reviewed by Carol5.0★Aug 2024

• "Second time at the Belfry and probably won’t be the last visit because it’s so nice!"

  Good location too - easy access to the Lake District’s excellent bus network and trains.

  Reviewed by Robin5.0★Jun 2024

• "Lovely cottage in an excellent location"

  Thank you for your kind feedback, and we are so pleased that you had a lovely stay. We hope to welcome you back. Thank you- The Lakelovers Owner Relations Team Property Owner

  Reviewed by Beverley5.0★May 2024

• "Our Honeymoon, Thank you for a lovely stay in your gorgeous cottage for our honeymoon."

  It was so clean and well presented, just gorgeous. The hot tub is perfect also, love the personalised hot hub glasses and towels, great location. will recommend your cottage and hopefully be back. The Heppenstalls

  HeppenstallsApr 2024

• "This property is not fit for rental and holiday lettings and we were very disappointed by our overall experience."

  Every room in the Belfry has black mould throughout - all windows and frames are covered in black mould, there was black mould on the bed sheets and on the curtains. We were unable to sleep in the main bedroom as there was such a mouldy stench and I have left the property with a stuffed nose. I contacted Sykes who did send out workmen however it was a partial treatment and requires much deeper work and attention to sort the problem. Other issues include the en suite bathroom as it stunk and the drainage didn’t work properly. Small things like the 5 bulb chandelier in the main bedroom only had 3 bulbs working, were disappointing. Lastly we were awoken on Friday morning at 7:30am to a leaf blower outside the bedroom windows which went on for an hour - no sleep ins at the Belfry! Overall the property has real potential - it’s nicely decorated, lovely furnishings (the table, chairs and couch) and it’s in a great location however the fundamental issues with the property far outweigh any of the benefits. Given the price we paid to stay at the Belfry, it fell well below expectations and the cleanliness alone is enough for me to not recommend it to anyone.

  Dear Clare, We are very sorry you've not had the best experience at The Belfry. We have read and understood your comments. Thankfully, the maintenance team from Lakelovers attended at your request and resolved most of the issues during your stay. We have investigated the mold issue you found and it has now been treated, although we have to express the extent was not as bad as this review suggested. New checks will be now put in place and any issues dealt with as soon as they arise. The on suite bathroom had a small drainage problem just like any household and from time to time needs unblock treatment which has now been carried out. The cleaning team have been asked to carry this out more frequently. The light bulbs that were out have also been replaced. We hope you return to the Lake District soon and have a nicer experience. Thank you. Property Owner

  Reviewed by Clare1.9★Mar 2024

• "Loved the Belfry everything had been thought off fantastic quiet location but ..."

  Loved the Belfry everything had been thought off fantastic quiet location but near enough to all facilities would highly recommend to anyone thinking of staying

  Reviewed by Eddie5.0★Sep 2023

• "We loved The Belfry and would not hesitate to stay here again."

  The open plan upstairs lounge and kitchen is gorgeous and well equipped with everything you need including a welcome pack and a cleaning pack. The bedrooms were comfortable and bathrooms lovely. Location is perfect .. just minutes from the village centre on foot. Bus stops outside on main road and the 599 service every 20 mins in summer timetables takes you to all main attractions. One toilet doesn’t flush well as others have reported…downstairs lighting flickered quite a bit and we did think security could be a tad better… you cannot lock the door with the key from inside although there is a bolt. The entrance to the yard isn’t secure as no lock to wooden fence door. but it does appear to be a quiet area. The church bells ring constantly but didn’t bother us. Some reported a smell of damp downstairs and there is a hint of mustiness but again didn’t bother us. It’s an old building with great charm and a modern interior. The hot tub was awesome and available to use from arrival. The lane from main road to property is indeed very narrow and we turned our wing mirrors in for safety but it is passable with care. Plenty of parking space. This is a fantastic property and we would highly recommend it.

  Reviewed by Martin4.7★Sep 2023

• "Absolutely beautiful and wonderful place to stay."

  We loved the location and The Belfry. The hot tub was a super bonus too. We will be back next year.

  Reviewed by Paul5.0★Aug 2023

• "Superb accommodation in a fantastic location."

  Easy to walk into Windermere and Bowness as well as easy access to main roads. The Belfry was spotless and comfortable. Lots of information on hand for places to visit as well as how to work the amenities within the house. Hot tub was checked daily by a company, which had no impact on us. Hot tub was great, loved the timed fairy lights too. Great for bat and owl watching. We would 100% consider coming here again.

  Reviewed by Philippa4.7★Aug 2023

• "Great stay lovely place great location we will be back just one small issue the toilet in the main bathroom had problems flushing."

  Reviewed by Rachael4.7★Jul 2023

• "Beds very uncomfortable and settee not great for a family of four."

  However, hot tub was amazing, position of property perfect for Windermere, and kitchen great. Will definitely return.

  Thank you for your comments. We are pleased that you had an enjoyable stay. We do find that beds and sofas are down to personal preference. We are glad that you enjoyed the hot tub. We hope to welcome you back. Property Owner

  Reviewed by Joanna4.4★Apr 2023

• "Excellent location Amazing hot tub Beautiful interior comfy Beds Quality kitchen"

  Reviewed by Gareth5.0★Oct 2022

• "We really loved staying at this property and we hope to come back soon."

  A fabulous property in a perfect location. We had all the facilities within the property we needed and the hot tub was a great addition that was well used

  Reviewed by Andy5.0★Oct 2022

• "Generally good but with a few niggles."

  The L shaped sofa is too soft and uncomfortable. The back rest is too far back and the cushions too soft. The dinner and small plates need changing to a flatter design as the upward lip around the edge means they don't fit the dishwasher rack so we ended up handwashing. A seperate dryer would be much more useful than a combined washer/dryer as a drying cycle takes four hours and is very noisy. An external washing line would be a good addition. The dining table is not hygienic. It is a big piece of wood but there is a large crack and a big hole in it where you can see crumbs etc have dropped in and can't be cleaned out. Likewise the chairs and bench seat look nice but they are hard and uncomfortable after a while. The freezer needs de-frosting as it's caked with ice. The toilet in the master en-suite needs sorting as it doesn't flush very well. Also the shower doesn't drain very fast so the tray is nearly overflowing when running. We had to lift the plug from the drain hole to make it drain quicker. The weirdest thing is that because this was obviously a larger building split up to provide separate accommodation, the window in the small bedroom looks out onto the garden of the property next door.

  Reviewed by Graham3.8★Sep 2022

• "A fantastic property in a great location."

  Amazingly equipped more than enough of everything and very good quality items like Denby crockery and decent bedding. We loved it thank you so much. Only possibly improvement something to reach the windows when your short to open them.

  Reviewed by Tracey5.0★Aug 2022

• "Great property."

  Great location for exploring the lakes. Well equipped kitchen etc. I have to agree with the other reviewer as the week went on and we as we had rain most days the smell of damp in the double en-suite bedroom starts to become overwhelming.

  Reviewed by Lee5.0★Jul 2022

• "This is a beautiful property, well equipped, and completely true to the photos."

  We were impressed with the cottage's location, the furnishings, the parking, almost everything! There are a couple of problems with the cottage, and this is more for the owner's awareness: The smells linger - no matter how high the extractor fan is on or how wide the window are opened. The ground floor is damp and musty - again, no matter how wide the windows and doors are open. The dehumidifier in the master bedroom didn't seem to work at all. Overall, it's a truly lovely place with a great hot tub! We loved our stay and would highly recommend!!

  Reviewed by Michelle5.0★Jun 2022

• "Already booked again for next year!"

  Reviewed by Dave5.0★Jun 2022

• "The property was fitted out to a very high standard and was very attractive and comfortable."

  One of the best cottages that we have stayed in.

  Reviewed by Aubrey5.0★May 2022

• "A wonderfully comfortable property!"

  Fab facilities and maintained to a high standard. Everything you would need is provided. The welcome tray was very much appreciated, thank you for sharing this little gem...we're coming back in July!

  Reviewed by Dianne5.0★Mar 2022

• "Gorgeous Cottage in a lovely quiet location with everything you need."

  Only thing missing was a dressing table and mirror, which is essential for women, especially when there for a week.

  Reviewed by Beverley4.7★Feb 2022

• "The Belfry’s location is great - just a short walk into Windermere town which has great amenities (we recommend The Crafty Baa and The Lamplighter Dining Rooms)."

  The property is finished to a very high standard and the kitchen is well equipped with everything we needed during our stay. The beds are very comfortable with quality bed linen and towels provided, including for the hot tub which we made good use of. The only minor issue is the very narrow entrance to the property - the solution was to turn the car wing mirrors inward to avoid problems. We have already recommended The Belfry to our friends.

  Reviewed by Isabelle5.0★Dec 2021

• "Excellent location, walking distance to shops, cafes and bars as well as being a short drive away from Ambleside and Kendal."

  Good car parking, although the drive to get to the property is very narrow and would struggle to fit a larger car. The property itself was excellent. Very comfortable, perfect size. Such a lovely touch to have christmas decorations!! Also included towels for showers and to use in the hot tub. The private hot tub was excellent, although not warm enough to use on the first night of the stay (we assume that the water had been changed that day for us arriving). Perfect place for a girly catch up holiday!

  Reviewed by Lucy5.0★Dec 2021

• "You did not even know I never went I postponed the trip once and could not ..."

  You did not even know I never went I postponed the trip once and could not reach you over the phone or my mail to postpone it a second time ( the site did not allow a second time) So I will never use your company again - ever I have told all my friends

  Sorry you had an issue with our booking agents at Lakelovers. Please contact them and try and have them sort out the issue. We would love to welcome you to the property if you manage to sort something out. Property Owner

  Reviewed by Isabelle1.3★Nov 2021

• "What an amazing place to stay."

  The location of this cottage is perfect, just a short stroll from the town centre with bars and restaurants. The decor is stunning and the furniture is very high quality, I think I slept better here than I do at home! We made use of the hot tub which was lovely to have. The church bells do chime every 15 minutes but we got used to that. The only problem was that both TVs in the bedrooms didn’t work, but we weren’t bothered. Cannot wait to return!

  Reviewed by Paige4.7★Sep 2021

• "The accommodation was absolutely perfect, beautifully decorated with all the facilities you could need."

  Perfect for a family of 4. A couple of minute walk into the centre of Windermere. It’s just off a busy road but you cannot hear the traffic - the church bells do ring every 15 minutes between 8am-10pm but you soon get used to it!

  Reviewed by Donna5.0★Aug 2021

• "Excellent accommodation in a brilliant location"

  Reviewed by Robin5.0★Aug 2021

• "Lovely accommodation in a great location and really enjoyed relaxing in the hot tub at the end of the day."

  Reviewed by Richard5.0★Jul 2021

• "The cottage was beautifully maintained and exceeded our expectations."

  I would highly recommend it.

  Reviewed by Carol5.0★Jul 2021

• "The cottage was lovely- clean and well equipped."

  The hot tub was excellent too! Will definitely book here again.

  Reviewed by Sarah5.0★Jun 2021

• "The Belfry was a beautiful stay, it was clean throughout and decorated to an extremely high and tasteful standard."

  Hot tub was very welcome after walking, with towels and 'glasses' provided for use in it. The appliances and the kitchen were high quality, everything was there that we needed (no need to bring bottle opener, peeler, grater etc). The smart TV was a very welcome addition, access to all streaming services which was great for relaxing after the hot tub. The property is literally 3 minutes walk from town but even though it is right in the heart of everything it was so peaceful and quiet, no road noise, no neighbour noise, felt like it could have been the middle of nowhere so we got a quiet nights sleep every night. Really enjoyed our stay and will 100% recommend it to people who are loolikg to stay in that area.

  Reviewed by Paul4.7★Jun 2021

• "The cottage was beautiful."

  Very well equipped with everything we needed. It was great to have the hot tub to relax in after a busy day. The location was fantastic. A short walk into Windermere and about 25 minute walk into Bowness. Will be booking again.

  Reviewed by Kate5.0★May 2021

• "The cottage was beautiful, tasteful and well stocked."

  Spotless and well located for easy access to Windermere (a few minutes walk) and Ambleside bowness and troutbeck all on the doorstep! We had a church with beautiful chimes next door to us and a huge variety of birds visiting the patio - after a long day of walking the hot tub was an amazing addition!! The welcome basket was a lovely touch and we will definitely be back

  Reviewed by Jane5.0★May 2021

• "The place its self was lovely, we had a few issues at the start of our stay."

  on arrival when un packing our food we discovered some very very mouldy items in the breadbin which im assuming was weeks old! The hob tub was not ready for us with the temperature being at 20 degrees when we spoke to the hottub company he said theres a problems with the boiler and hot water system which they ususlly use to fill the hot tub. We had no hot water on the first night of out stay also. also no use of the hot tub on our first day of our three day stay the hot tub temperature took until the second morning to get up to the correct temperature for usage.

  Reviewed by A4.4★Apr 2021

• "Amazing place, great location and would definitely stay here again."

  So comfy and well furnished it really is a home from home, was very sad to leave.

  Reviewed by Jonathan5.0★Apr 2021

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